human resources coordinator

Canterbury Tower

<p>We are seeking a detail oriented Human Resources Coordinator. You will play a crucial role in supporting various HR functions including talent acquisition, employee relations and benefits administration.</p><p>Responsibilities: Assist in recruitment process, including job postings, screening resumes&amp; conducting interviews. Facilitate employee orientation and onboarding process, including pre employment background Levell II screening and drug test. Manage employee relations by providing guidance on conflict management &amp; compliance with FMLA &amp; OSHA regulations, along with AHCA guidelines pertaining to employment. Administer employee benefits programs. Maintain accurate HRIS records perform data entry tasks related to employee information and payroll processing. Ensure compliance with affirmative action planning requirements &amp; assist in audits related to human resources practices and State guidelines &amp; workers comp.</p><p>Experience: Experience in HR management is essential; long term care preferred. Familiarity with employment &amp; labor law, benefits administration and HR sourcing techniques. Strong analytical skills for data collection &amp; reporting purposes. Excellent communications skills.</p><p>Excellent benefits package includes 100% company paid employee health insurance; 401K; vacation.</p><p>Must pass drug test &amp; background check. EOE. Please email resume or fill out an application on our website, Canterbury Tower.</p><p>Job Type: Full-time</p><p>Pay: $23.00 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>Health insurance</li></ul><p>Work Location: In person</p>

Human Resources Coordinator

Betacom Incorporated

<p></p><div><p><b>OVERVIEW:</b></p><p>
The Human Resource Generalist will run the daily functions of the Human Resource (HR) department which includes addressing employee relations matters, assisting with compensation and benefits, and leave administration. You will ensure compliance with company policies and practices and maintain our HRIS system.</p><p><b>
ESSENTIAL DUTIES AND RESPONSIBILITIES:</b></p><ul><li>
Performs routine tasks required to administer and execute human resource programs including but not limited to compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development</li><li>
Oversee all employee benefit programs to ensure they are properly administered and compliant</li><li>
Provide an effective and dedicated HR advisory service to employees in relation to absence and health issues, conduct and capability, grievance matters, organizational change, and all other employee-relations matters</li><li>
Responds to all employee questions pertaining to health and benefit plans and enhance job satisfaction by resolving issues promptly</li><li>
Manages leave of absence requests and all other leave programs</li><li>
Implements new hire orientation and employee recognition programs</li><li>
Handles employment-related inquiries from applicants, employees, and supervisors, referring complex and/or sensitive matters to the appropriate staff.</li><li>
Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance.</li><li>
Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.</li><li>
Gather and analyze data with useful HR metrics, like time to hire and employee turnover rates</li></ul><p><b>
OTHER DUTIES:</b></p><ul><li>
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.</li></ul><p><b>
SUPERVISORY RESPONSIBILITIES:</b></p><p>
This position does not carry supervisory responsibilities.</p><p><b>
KNOWLEDGE, SKILLS AND ABILITIES:</b></p><ul><li>
Excellent verbal and written communication skills.</li><li>
Excellent interpersonal, negotiation, and conflict resolution skills.</li><li>
Excellent organizational skills and attention to detail.</li><li>
Excellent time management skills with a proven ability to meet deadlines.</li><li>
Strong analytical and problem-solving skills.</li><li>
Ability to prioritize tasks and to delegate them when appropriate.</li><li>
Ability to act with integrity, professionalism, and confidentiality.</li><li>
Thorough knowledge of employment-related laws and regulations.</li><li>
Proficient with Microsoft Office Suite or related software.</li></ul><p><b>
QUALIFICATIONS:</b></p><ul><li>
Bachelor&rsquo;s degree in Human Resources, Business Administration, or related field preferred or other combination of education and experience.</li><li>
At least 2 years of human resource management experience required.</li><li>
Knowledge of state and federal employment law including HR technical knowledge of EEO, AA, FMLA, ADA, unemployment, and worker&rsquo;s compensation, investigation processes, compensation practices, and benefit program</li><li>
Proficiency with HRIS&rsquo;s (Workforce Now, ADP) preferred</li><li>
SHRM or HRCI certification, preferred</li></ul><p>
 <b>PHYSICAL DEMANDS:</b></p><p>
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><ul><li>
The employee must regularly work at a desktop or laptop computer. Typing and vision will be used constantly.</li></ul><p><b>
 </b><b>WORK ENVIRONMENT:</b></p><p>
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><ul><li>
Prolonged periods sitting at a desk and working on a computer.</li><li>
The noise level in the work environment is usually minimal.</li></ul></div><p></p>

Human Resources Generalist - Tampa, FL

University of Tampa

<div></div><div><div>Position Details</div><div>
The University of Tampa&rsquo;s Office of Human Resources is seeking a detail-oriented and proactive Administrative Assistant/Human Resources Specialist. This role reports to the Director of Human Resources and provides comprehensive administrative support to the HR department, ensuring smooth operations, accurate recordkeeping, and responsive service to faculty, staff, and students. The position serves as a key point of contact for HR inquiries, supports onboarding processes, and coordinates departmental projects and events.</div><div></div><div>
Key Responsibilities</div><ul><li><div>
Reception &amp; Office Support</div></li><li><ul><li><div>
Provide front-line reception services and maintain consistent office coverage during business hours.</div></li><li><div>
Answer phones, respond to inquiries, and direct individuals to appropriate resources.</div></li></ul></li><li><div>
Records &amp; Data Management</div></li><li><ul><li><div>
Review and process HR forms and personnel actions with attention to policy compliance.</div></li><li><div>
Maintain accurate personnel records and update the HRIS database.</div></li><li><div>
Generate employee reports (e.g., birthdays, hire dates, directories).</div></li></ul></li><li><div>
Employee Services &amp; Onboarding</div></li><li><ul><li><div>
Assist with onboarding new employees, including E-Verify, network access, orientation, and name tags.</div></li><li><div>
Prepare correspondence and personnel action notices.</div></li><li><div>
Verify employment and transcripts as needed.</div></li></ul></li><li><div>
Administrative Coordination</div></li><li><ul><li><div>
Organize and maintain paper and electronic filing systems.</div></li><li><div>
Initiate recurring administrative processes and support departmental projects.</div></li><li><div>
Maintain department website and internal databases.</div></li></ul></li></ul><div>
o Manage Tuition Exchange Exports and Faculty/Staff Tuition Grant processes.</div><ul><li><div>
Financial &amp; Procurement Support</div></li><li><ul><li><div>
Reconcile departmental accounts and prepare financial reports.</div></li><li><div>
Track sub-account balances and manage billing records.</div></li><li><div>
Procure supplies and services in accordance with university policies.</div></li></ul></li><li><div>
Event Planning</div></li><li><ul><li><div>
Coordinate HR events by securing venues, arranging logistics, preparing materials, and overseeing execution.</div></li></ul></li><li><div>
Recruitment Support</div></li><li><ul><li><div>
Assist with job requisitions and postings as needed.</div></li></ul></li><li><div>
Other Duties</div></li><li><ul><li><div>
Support a work environment that values different backgrounds and perspectives.</div></li><li><div>
Provide backup support across HR functions and perform additional tasks as assigned.</div></li></ul></li></ul><div></div><div>
Qualifications</div><ul><li><div>
Associate&rsquo;s degree or equivalent experience in Human Resources (two years of relevant experience may substitute for degree).</div></li><li><div>
Minimum of five years of administrative support experience; HR experience preferred.</div></li><li><div>
Strong written, verbal, interpersonal, and organizational skills.</div></li><li><div>
Proven ability to maintain confidentiality and handle sensitive information.</div></li><li><div>
Proficiency with office technology and troubleshooting.</div></li><li><div>
Ability to prioritize tasks and manage time effectively.</div></li><li><div>
Knowledge of or the ability to learn quickly The University of Tampa software programs such as Workday and Microsoft Office.</div></li><li><div>
Willingness to embrace new technologies and innovative organizational practices.</div></li></ul><div></div><div>
Required Attachments</div><div>
Please be sure to attach all required documents listed below in the attachment</div><div>
box at the bottom of the &quot;My Experience&quot; page of the application before continuing through the application.</div><div>
1. Cover letter</div><div>
2. Resume</div><div></div><div>
Work Schedule</div><ul><li><div>
Academic Year: Monday&ndash;Friday, 8:30 a.m. &ndash; 5:00 p.m.</div></li><li><div>
Summer Schedule: Monday&ndash;Thursday, 8:00 a.m. &ndash; 5:30 p.m.</div></li><li><div>
Occasional evenings and weekends may be required.</div></li></ul><div></div><div>
The University of Tampa offers great benefits to include:<br>
<ul><li>FREE Tuition</li><li>Generous paid leave</li><li>Wellness initiatives</li><li>100% Employer-Funded Health Reimbursement Account</li><li>100% Employer-Paid Short &amp; Long Term Disability Insurance</li><li>100% Employer-Funded Employee Assistance Program</li><li>Discounted On-Campus Dining Meal Plans</li><li>FREE On-Campus Parking</li><li>Access to Campus Amenities (pool, library, campus events and more)</li><li>Fitness Center</li><li>Pet Insurance</li><li>Flexible Spending Accounts</li><li>And more!</li></ul></div></div><div></div>

Administrative Assistant / Human Resources Specialist

Merlin Law Group, P.A.

<div><p><b>Human Resources Generalist</b></p><p>
</p><p>Location: Tampa, FL (Hybrid)<br>
Schedule: Monday &ndash; Friday | 8:30 a.m. &ndash; 5:00 p.m.<br>
Reports To: HR Director</p><p>
</p><p>Are you ready to make an impact in a firm that values people as much as performance?<br>
Merlin Law Group is seeking a proactive Human Resources Generalist who thrives in a fast-paced, collaborative environment and is passionate about helping people and processes flourish.</p><p>
</p><p>At Merlin, we champion excellence, integrity, and growth&mdash;for our clients and our team. As part of our HR department, you&rsquo;ll help drive initiatives that strengthen our culture, support our employees, and fuel our firm&rsquo;s continued success.</p><p>
</p><p><b>What You&rsquo;ll Do:</b></p><p>
As our HR Generalist, you&rsquo;ll play a vital role in supporting the full employee lifecycle&mdash;from onboarding and engagement to compliance and performance. In this dynamic position, you will:</p><ul><li>
Administer and enhance HR policies, procedures, and employee programs.</li><li>
Support payroll processing and ensure accuracy of timekeeping and paid time off tracking.</li><li>
Manage benefits administration, including enrollments, changes, and employee communication.</li><li>
Partner with hiring managers on recruiting, onboarding, and background checks.</li><li>
Serve as a trusted point of contact for employee questions, concerns, and conflict resolution.</li><li>
Assist with performance management processes and development plans.</li><li>
Maintain HRIS data accuracy and generate insightful reports.</li><li>
Contribute to employee engagement initiatives, recognition programs, and team-building events.</li><li>
Ensure compliance with federal, state, and local employment laws.</li></ul><p>
</p><p><b>Our Ideal Candidate:</b></p><ul><li>
Bachelor&rsquo;s degree in Human Resources, Business Administration, or a related field.</li><li>
3&ndash;5 years of HR experience with broad generalist exposure.</li><li>
Strong working knowledge of HR laws, practices, and systems.</li><li>
Proficiency in HRIS and Microsoft Office Suite (Word, Excel, PowerPoint).</li><li>
Exceptional communication, organizational, and relationship-building skills.</li><li>
A positive, solutions-focused attitude and a genuine desire to make a difference.</li></ul><p><b>
What we Offer:</b></p><ul><li>
Competitive Salary + Bonus Structure</li><li>
Vacation &amp; Sick Time</li><li>
Medical, Dental, Vision, Life Insurance
</li><li>Flexible Spending Accounts for Health &amp; Dependent Care</li><li>
Health Savings Accounts</li><li>
Short- and Long-Term Disability</li><li>
Pet Discount Program &amp; Insurance</li><li>
Generous 401(k) matching</li><li>
Hybrid Work Schedule</li></ul><p>
If you&rsquo;re an HR professional who enjoys building strong teams, improving processes, and creating a workplace where people thrive, apply today!</p><p>
</p><p><b>Note to Recruiters &amp; Staffing Agencies</b>: Thank you for your interest in our job advertisement. To streamline our communication process, we kindly request that you direct all inquiries to careers@merlinlawgroup.com. <b>Please, no phone calls or direct emails to our employees.</b> We appreciate your cooperation and look forward to collaborating with you.
</p><p></p><p><i>Merlin Law Group is an equal employment opportunity employer and is committed to providing equal employment opportunity to all qualified persons without regard to such factors as race, color, sex, religion, national origin, age, disability, marital status, gender identity/expression, sexual orientation, genetic information, or any other protected status, consistent with federal, state, and local equal employment opportunity laws</i><i>.</i></p></div><p></p>

HR Generalist

<div><p><b>OVERVIEW:</b></p><p>
Human Resources Manager is responsible for the planning, development, implementation, and administration of the human resources function for the Company. This position will regularly interact with executives and all other levels of the management and employees within the organization. The HR Manager will lead HR related, companywide initiatives and will be responsible for developing effective HR strategies to address the business needs. HR manager will also be responsible for regulatory compliance</p><p><b>
ESSENTIAL DUTIES AND RESPONSIBILITIES:</b></p><ul><li>
Manage all functional Human Resources areas: employee relations, employee and manager coaching, training and development program design and implementation, payroll, recruiting, regulatory compliance, benefit administration.</li><li>
Responsible for HR metrics reporting, trend and need assessment and making recommendations to the executive team on effective HR strategies to meet business needs.</li><li>
Provide direction and support to the HR department.</li><li>
Serve as the company expert on all federal, state, and local laws and regulations and ensure all HR policies and practices are in compliance with specific legal requirements.</li><li>
Develop the best practices and process improvement.</li><li>
Maintain company&rsquo;s Employee Handbook, HR forms, records, and employee files in accordance with applicable laws and regulations.</li><li>
Advise management in appropriate resolution of employee relations issues. Respond to inquiries regarding policies, procedures, and benefit programs.</li><li>
Responsible for workers&rsquo; compensation claim management, OSHA reporting.</li><li>
Responsible for devising and implementing employee training programs. Administer performance review program to ensure effectiveness, compliance, and equity within organization. Administer salary administration program to ensure compliance and equity within organization.</li><li>
Act as employee advocate.</li></ul><p><b>
OTHER DUTIES:</b></p><ul><li>
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
</li></ul><p><b>KNOWLEDGE, SKILLS AND ABILITIES:</b></p><ul><li>
Demonstrated understanding and experience with the application of the State and Federal employment regulations.</li><li>
Demonstrated application and implementation of progressive HR practices</li><li>
Very strong written, oral, and interpersonal communication skills</li><li>
Ability to effectively prioritize and execute tasks in a high-pressure environment</li><li>
Strong relationship skills with all levels of management in a fast paced and growth/changing environment.</li><li>
Proven success in coaching, counseling, facilitating, and training multiple levels of management and staff.</li><li>
Experience working both independently an in a team-oriented, collaborative environment</li><li>
Demonstrated the ability to lead and manage others</li><li>
Strong interpersonal, project management, and mentoring skills</li><li>
Ability to make decisions in a rapidly growing, professional, service-oriented environment</li><li>
Must be able to perform job responsibilities with minimal or no supervision.</li><li>
Must be able to work quickly and efficiently in order meet deadlines.</li><li>
Qualified candidates must be extremely detail oriented.</li><li>
Ability to preserve confidential and sensitive information.</li></ul><p><b>
QUALIFICATIONS</b><b>:</b></p><ul><li>
Bachelor&rsquo;s Degree in HR, business or related field is required.</li><li>
Qualified candidates must have a minimum of five years of Human Resource Management experience.</li><li>
Professional HR certification is preferred (i.e., SHRM, HRCI, etc.).</li><li>
Experienced in payroll/HRIS systems. Experience with ADP Platform is highly preferred.</li><li>
Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).</li></ul><p><b>
PHYSICAL DEMANDS:</b></p><p>
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><ul><li>
The employee must regularly work at a desktop or laptop computer. Typing and vision will be used constantly.
</li></ul><p><b>WORK ENVIRONMENT:</b></p><p>
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><ul><li>
The noise level in the work environment is usually minimal.</li></ul></div>

Human Resources Manager - Tampa, FL

Bradley Arant Boult Cummings

<div><div><div><p><b>Job ID: </b></p>1637
</div><div><p><b>Position: </b></p>Office Administrator
</div><div><p><b>Location: </b></p>Tampa, FL
</div><div><p><b>Practice Area:
</b></p></div><div><p><b>Open Date: </b></p>Wednesday, November 5, 2025
</div><div><p><b>Pay Type: </b></p>Exempt
</div><div><p><b>Job Function: </b></p>Staff
</div></div><p></p><div><div><p><b>Job Description:</b></p>
</div><div><p>The Office Administrator supervises legal support staff and collaborates with attorneys and administrative leaders across the Firm. This position reports to the Director of Office Administration and works in partnership with the Office Managing Partner in Tampa to ensure effective daily operations and alignment with firm goals.</p><p>
Responsibilities include fostering a respectful, collegial, and high-performing work environment while driving innovation and positive change.</p><p>
The role requires a strong professional presence, emotional intelligence, sound judgment, and diplomacy to build and maintain effective relationships with colleagues at all levels, as well as with clients and vendors. The Office Administrator plays a key role in sustaining and enhancing Bradley&rsquo;s culture by promoting inclusion, teamwork, and excellence in client service.</p><p><b>
Overall</b></p><ul><li>
Identify and plan for the changing needs of the office, share responsibility with the appropriate partners for local practice management support, and contribute to cost-effective management of the office and, as appropriate, the Firm.</li><li>
Works cooperatively with the Firm's entire leadership and management structure to ensure coordinated delivery of staff services.</li><li>
Performs other tasks, participates on committees, or assists on special projects as directed by the Chief Operating Officer and the Director of Office Administration.</li><li>
Always maintains the highest level of confidentiality in all matters.</li></ul><p><b>
Operations</b></p><ul><li>
Manages all administrative functions of the office including reception, conference facilities, mail functions, messenger activities, and supplies.</li><li>
Manages local vendor relationships.</li><li>
Works with the appropriate departments on space planning and design, purchasing, reprographics, records storage, telecommunications and other administrative management functions.</li><li>
Manages Legal Assistant assignments and implements plans for coverage of scheduled and unscheduled absences.</li><li>
Monitors and helps manage Paralegal support.</li></ul><p><b>
Facilities</b></p><ul><li>
Directly or indirectly responsible for the office space and surrounding facility. Works closely with the building's property management teams and the Firm's Facilities Manager to ensure that the office space is meeting all aspects of the Firm's needs, including safety, efficiency, and aesthetics.</li><li>
Identifies areas and systems available for improvement, evaluates options, and implements high value solutions.</li><li>
May operate as leasing liaison with the Office Managing Partner to plan and implement expansion, contraction, or relocation.</li><li>
Monitors leases and works with parties to address future option dates, renewal dates, termination dates, etc.</li></ul><p><b>
Accounting and Finance</b></p><ul><li>
Responsible for various components of the operating and capital expense budgets. Works closely with the Firm's Accounting staff to set the annual budgets.</li><li>
Must monitor and manage to the monthly and annual budgets through variance analysis and other methods.</li></ul><p><b>
Human Resources</b></p><ul><li>
Works in concert with the Firm's Human Resources staff to ensure that the office's personnel are meeting the Firm's requirements.</li><li>
Functions as the Firm's liaison between ownership, management, and employees.</li><li>
Recruits, selects, trains, orients, and develops staff. As part of this responsibility and in concert with the Director of Human Resources, the Office Administrator will function at the local level with regard to employee relations, evaluation of performance and salary / bonus administration, employee motivation, coaching and counseling, discipline, and discharges if necessary.</li><li>
Monitors employee morale and develops and institutes programs in alignment with all locations to maintain continued job satisfaction.</li><li>
Collaborates with the Training Manager and other locations&rsquo; legal administrators to identify both training and development needs for the support staff.</li><li>
Performs periodic market surveys to ensure office compensation structure remains competitive.</li><li>
Interprets and administers policies and procedures.</li></ul>
</div></div><p></p><div><div><p><b>Job Requirements:</b></p>
</div><div><ul><li>Bachelor&rsquo;s degree, preferably in Human Resources, Business, or other related areas.</li><li>
Professional certification is preferred.</li><li>
Prior law office management experience or, at a minimum, management of a team with multiple (8+) direct reports in a professional services organization.</li><li>
Proven track record of identifying and analyzing complex issues and problems in management areas and recommending and implementing solutions.</li><li>
Can manage office functions economically and efficiently, organize work, establish priorities, and maintain strong interpersonal relations and communications with lawyers and support staff.</li><li>
Excellent oral and written communication skills.</li><li>
Accuracy, attention to detail and good organizational skills.</li><li>
Ability to work under pressure in a fast-paced environment.</li><li>
Strong time-management skills and ability to multi-task.</li><li>
Strong client service focus and ability to work effectively in a team environment.</li><li>
Self-motivation and ability to work with minimal supervision.</li><li>
Various physical activity may be required.</li></ul><p><b>
Why Join Bradley?</b></p><p>
We offer more than just a job &mdash; we provide a place to build your career. Bradley offers:</p><ul><li>
Competitive salaries, commensurate with experience.</li><li>
Comprehensive benefits including medical, dental, vision, life, disability, and retirement.</li><li>
Professional development support, including CLE tracking and training programs.</li><li>
A collaborative, inclusive, and supportive culture.</li></ul><p>
Bradley is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex (including pregnancy, sexual orientation and gender identity or expression), marital status, age, physical or mental disability, veteran status, genetic information, or any legally protected status.</p></div></div></div>

Office Administrator

Feeding Tampa Bay

<div>Description:
<p><b>
POSITION TITLE: </b>Groceries on the Go Driver &amp; Customer Care Coordinator</p><p><b>
DEPARTMENT: </b>Operations</p><p><b>
REPORTS TO:</b> Programs &amp; Partnerships Manager</p><p><b>
STATUS:</b> Non-Exempt</p><p><b>
HOURS: </b>Tues - Fri 7:00am-3:30pm, 7:00am-1:00pm Saturdays, Flexibility for Tues-Fri schedule</p><p><b>
SALARY: </b>$18.50/hr. - $21.50/hr.</p><p><b>
COMPANY OVERVIEW</b></p><p>
Feeding Tampa Bay serves ten counties in West Central Florida and is a leader in hunger relief across our region. Just last year, we served 85M meals to our neighbors through direct service and through our network of 400+ food pantry partners.</p><p>
But, we know food alone won&rsquo;t solve hunger &mdash; that&rsquo;s why we&rsquo;re redefining what it means to feed our region. By creating pathways to possibilities for nearly 1 million people, Feeding Tampa Bay connects and convenes solutions, partners and resources that nourish long-term stability. As a member of the Feeding America network, we will work to dismantle barriers for individuals, families and seniors across our area &mdash; because it&rsquo;s possible.</p><p><b>
SUMMARY</b></p><p>
The GOTG Driver/Customer Care Coordinator serves as the primary driver for the Groceries on the Go program within a designated University area community. The driver also serves as one of two Customer Care coordinators at all shopping stops.</p><p><b>
ESSENTIAL DUTIES AND RESPONSIBILITIES:</b></p><p>
Performs all duties and responsibilities required of Class B drivers, including but not limited to pre- and post-trip inspections, monitoring quality and temperature checks for all food carried on the truck, accurately completing driver paperwork, completion of incident reports for any incidents, and noting any quality issues that occur at the delivery site.</p><ul><li>
Exemplifies the desired culture and philosophies of Feeding Tampa Bay.</li><li>
Performs all duties and responsibilities required of Class B drivers, including but not limited to pre- and post-trip inspections, monitoring quality and temperature checks for all food carried on the truck, accurately completing driver paperwork, completion of incident reports for any incidents noting any quality issues that occur at the delivery site.</li><li>
Maintains a working knowledge of all GOTG program offerings and operations, serving as customer care coordinator at all shopping stops.</li><li>
Oversee all onsite operations, including the prioritization of an optimal client experience. Comfort in client de-escalation and effective communication with the client, in hand-offs, and with follow-up also required. Serve as on-site point of contact for all site partners.</li><li>
Assist with daily GOTG departure and return routines, ensuring all food, materials, and equipment are available for all stops. At each stop, facilitate setup, on-site restocking, and breakdown.</li><li>
Develop proficiency with Square and TotilPay point-of-sale systems with ability to troubleshoot issues as they arise.</li><li>
Controlling inventory flow to ensure sufficient stock, daily and weekly counts, rotated and changed by season, specials, or sales</li><li>
Daily cash box reconciliation and deposits.</li><li>
Maintain EBT processing capabilities and execution of the Fresh Access Bucks program. Assistance with compliance reporting on both programs as required.</li><li>
Proactively problem-solve and communicate with appropriate team members and departments when client, product, truck maintenance, food quality, equipment, or other issues arise.</li><li>
Maintain the organization and upkeep of dedicated food storage and food preparation areas in the FTB warehouse. Manage restocking of GOTG inventory and communicate all inventory conversions timely and accurately to Operations.</li><li>
Perform onsite training for GOTG volunteers and any additional staff assisting with stop operations.</li><li>
Excellent customer service skills - both internally and externally.</li><li>
Flexibility in scheduling is required.</li><li>
Valid SERV Safe Manager Certification or ability to obtain within 90 days of hire (FTB can provide training)</li><li>
Willing to actively participate in mission-driven programs, such as food distribution initiatives and disaster relief operations as needed.</li></ul>
Requirements:
<p>
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.</p><p></p><p><b><br>
EDUCATION, EXPERIENCE and SKILLS</b></p><ul><li>
Excel working in a fast-paced, evolving environment and demonstrate the ability to embrace the FTB&rsquo;s commitment to treat all people with equity and respect in pursuit of our mission to feed people in need and mobilize our community to eliminate hunger</li><li>
2&ndash;3 years of driving experience, along with experience in customer service and warehouse operations.</li><li>
Possess a valid Class B Driver&rsquo;s license and clean driving record.</li><li>
Demonstrated skill in managing multiple tasks and deadlines, with a willingness to understand and support change related to multiple programs and teams.</li><li>
Detail-oriented, organized, customer-focused, and deadline-driven.</li><li>
Excellent interpersonal communication skills demonstrated within a collaborative environment among multiple teams and departments.</li><li>
Exercise good judgment and discretion; have a strong ethical character and are capable of handling confidential information.</li><li>
Ability to operate a hand truck, pallet jack, forklift, and other mechanized warehouse equipment required.</li><li>
Computer skills required: experience with Google Suite and Square; willingness to learn other technology as needed.</li><li>
May be required to work some weekends and/or adjust work schedule to meet deadlines</li><li>
Knowledge of warehouse safety, food safety, and product handling,</li><li>
Ability to work outdoors, including in inclement weather, and accommodate some evenings and weekends as needed.</li><li>
Ability to lift and carry up to 35 lbs.</li><li>
Ability to work independently with a strong sense of responsibility.</li></ul></div>

Driver, GOTG & Customer Care Coordinator

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