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human resources operations manager

Navi

<div>
 
 
 
 About the Team
 
 
 
 
 The Human Resources and People Strategy team at Navi manages the entire employee lifecycle, from talent acquisition and HR operations to employee engagement and development. They partner closely with both tech and non-tech business teams to design and implement strategies that attract, retain, and develop top talent, ensuring a thriving, high-performance organizational culture.
 
 
 
 
 
 
 
 
 
 About the Role
 
 
 
 
 We are looking for an experienced HR Operations Specialist to join our team at Navi. This role is at the heart of our people function, responsible for ensuring the smooth execution of HR processes, providing first-line support for employee queries, managing HR systems, and driving process excellence. You will also own employee benefits administration, reporting, and dashboards, while collaborating closely with HR partners and stakeholders to enhance the employee experience.
 
 
 
 
 
 
 
 
 
 
 What We Expect From You
 
 
 
 
 ● Manage and own the BGV process, ensure smooth execution, conduct periodic audits, and maintain compliance.
 
 
 ● Oversee the management and maintenance of the HRMS, ensuring data accuracy, seamless functioning, and optimization.
 
 
 ● Conduct regular HR Ops audits to ensure accuracy, compliance, and risk mitigation.
 
 
 ● Evaluate existing HR processes, identify opportunities for automation/streamlining, and implement best practices.
 
 
 ● Administer employee benefits programs at Navi, liaising with vendors, ensuring smooth operations, and resolving employee queries.
 
 
 ● Build and maintain HR dashboards, and generate regular reports to provide insights to stakeholders and leadership.
 
 
 ● Coordinate extensively with employees, managers, corporate teams, and vendors to ensure efficient process delivery.
 
 
 ● Work closely with HR partners to strengthen employee experience initiatives.
 
 
 ● Provide recommendations backed by HR data and analytics to support strategic decision-making.
 
 
 
 
 
 
 
 
 
 Must Haves
 
 
 
 
 ● 1 to 2 years of HR experience and Master&rsquo;s degree/PGDM in HR.
 
 
 ● Experience in working on HRMS system (Darwinbox preferred);
 
 
 ● Passionate about creating an amazing employee experience;
 
 
 ● Excellent verbal, written communication and people skills;
 
 
 ● Self directed, the ability to complete work in a timely manner without active supervision is paramount but similarly important is knowing when to ask for help;
 
 
 ● Ability to learn and adapt systems quickly.
 
 
 ● High energy with the ability to organize / prioritize workload.
 
 
 ● Flexible, adaptable and excellent problem solving and decision making abilities, with a high level of attention to detail and accuracy.
 
 
 ● Proficiency in MS Office Suite and Google Sheets is a must.
 
 
 
 
 
 
 
 Inside Navi
 
 
 
 
 We are on a mission to make finance simple, accessible and affordable for a billion Indians. Guided by a strong customer-first approach, we are building tech-first solutions that work at scale. Our offerings include a range of financial products and services across Loans, Insurance, Mutual Funds, Digital Gold and UPI.
 
 
 Founded by
 
 Sachin Bansal &amp; Ankit Agarwal
 
 in 2018, we are one of India&rsquo;s fastest-growing financial services organisations. But we&rsquo;re just getting started!
 
 
 
 
 
 
 
 Our Culture
 
 
 
 
 At Navi, we&rsquo;re a place where ambition meets opportunity and ideas turn into impact quickly. We empower people with high ownership from the start, encouraging them to solve meaningful problems and build with excellence. Teams here work in an environment that values speed, collaboration and craftsmanship, while celebrating learning, growth and shared wins along the way. Whether you&rsquo;re shaping the future of fintech products or driving innovation behind the scenes, life at Navi means being part of a high-energy, talent-driven workplace where your contributions truly make a difference.
 
 
 
 
 
 
 We&rsquo;re guided by our own operating system - The Navi OS - a set of principles that shape how we work and win together. You can explore them at
 
 navi.com/our-values
 
 to see what drives us every day.
 
 
 
 
 
 
 If this feels like you, Navi is the place to grow, thrive and make a real impact.
 
</div>

Associate Manager - HR Operations

Ample

<div>
 
 Looking for Senior Manager - HR operations
 
 
 Location - Jakkur (Yehalanka - Bangalore)
 
 
 Immediate joiner Preferred - Work from office all 5 days.
 
 
 Experience - 15 + yrs. (MBA Preferred)
 
 
 
 
 
 
 
 
 
 Key Role Responsibilities :
 
 
 
 
 
 
 
 HR Policies and Processes management
 
 
 <ul>
 <li>
 Develop, update, optimize, and ensure implementation of HR policies and processes to ensure compliance with legal requirements and company guidelines
 </li>
 <li>
 Ensure HR policies align with regulatory standards and compliance requirements
 </li>
 <li>
 Develop and implement employee onboarding and offboarding processes, ensuring a smooth transition for new hires and departing employees
 </li>
 <li>
 Provide inputs and manage the Operations budget effectively
 </li>
 <li>
 Ensure compliance with Prevention of Sexual Harassment (POSH) regulations
 </li>
 </ul>
 
 
 
 
 
 Compensation and Benefits management
 
 
 <ul>
 <li>
 Manage payroll operations in accordance with country laws and regulations, ensuring accuracy and timeliness
 </li>
 <li>
 Oversee benefits administration, including benchmarking benefits
 </li>
 <li>
 Complete the performance management system (PMS) yearly cycle, ensuring relevant data is collected for compensation and grade revisions
 </li>
 <li>
 Benchmark and align compensation, grades, bands, and incentives structure to stay competitive
 </li>
 <li>
 Drive and manage recognition and rewards (R&amp;R) programs, ensuring timely rollout and employee engagement
 </li>
 </ul>
 
 
 
 
 
 HR Data management
 
 
 <ul>
 <li>
 Oversee HR data management, reporting, and analytics to drive informed decision-making
 </li>
 <li>
 Manage and maintain accurate employee records, ensuring confidentiality and compliance with data protection regulations
 </li>
 <li>
 Provide timely and accurate employee data to concerned stakeholders as needed
 </li>
 </ul>
 
 
 
 
 
 Employee events and community engagement
 
 
 <ul>
 <li>
 Handle corporate social responsibility (CSR) activities, fostering community engagement
 </li>
 <li>
 Organize fun and special events such as important occasions, festivals, and town halls to promote employee morale and engagement
 </li>
 <li>
 Manage and deliver on special HR projects to support organizational objectives
 </li>
 </ul>
 
 
 
 
 
 Stakeholder collaboration
 
 
 <ul>
 <li>
 Collaborate with department heads and senior leadership to ensure buy-in and support for HR Policy initiatives
 </li>
 <li>
 Develop and manage relationships with consultants, service providers, vendors and partners for HR operations management and special projects
 </li>
 </ul>
 
 
 
 
 
 Team Leadership
 
 
 <ul>
 <li>
 Lead, manage and build a high performing recruitment team
 </li>
 <li>
 Provide training and professional development opportunities to enhance team skills
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Knowledge, Skills, Experience Required :
 
 
 
 
 
 <ul>
 <li>
 15+ yrs. Proven experience in HR operations, with a track record of success in developing and managing HR policies, processes and initiatives.
 </li>
 <li>
 Strong understanding of employment laws and regulations.
 </li>
 <li>
 Excellent interpersonal and communication skills, with the ability to build strong relationships with employees at all levels of the organization
 </li>
 <li>
 Proficiency in HRIS systems and other HR-related software tools.
 </li>
 <li>
 Ability to work effectively in a fast-paced environment, manage multiple priorities, and meet deadlines
 </li>
 </ul>
 
 
</div>

Senior Manager  HR Operations

Shell Recharge Solutions

<div>
 Shell Recharge Solutions is a leader in delivering the new electric mobility future through innovative software, infrastructure, and professional services that empower utilities, cities, fleets, transit agencies, and automakers to deploy EV charging infrastructure at scale. Our technology is connecting EV infrastructure solutions with public and private charging needs in a safer, cleaner, and smarter way. Headquartered in India, the company&rsquo;s global footprint spans across three continents with deployments in 13 different countries.
 
 
 At Shell Recharge Solutions, we are looking for candidates who want to be a part of something bigger than themselves &ndash; passionate, purpose-driven individuals who believe having a career means making a meaningful impact on our business and the world. We believe in creating and doing &lsquo;the right thing&rsquo; through responsible and sustainable EV deployment. We are looking for the innovative, driven to find a solution in a complex and dynamically evolving marketplace and look at &ldquo;no&rdquo; as just a challenge to find the next &ldquo;yes&rdquo;.
 
 
 Shell Recharge Solutions is seeking an
 
 HR Op
 
 
 erations
 
 
 Coordinator!
 
 
 
 We are looking for an
 
 HR Op
 
 
 erations
 
 
 Coordinator
 
 to join our People team as we continue our rapid growth. You&rsquo;ll have the opportunity to collaborate with a wide variety of staff and be a part of a rapidly growing emerging industry. Your support will only accelerate the potential for our department!
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 End-to-end payroll processing for employees, ensuring accuracy, timeliness, variance analysis and compliance with statutory regulations
 </li>
 <li>
 In partnership with the HR Operations team, coordinate with finance and third-party vendors to ensure accurate salary disbursements, deductions, and filings are completed in a timely manner
 </li>
 <li>
 HR Operations support for day-to-day HR tools &amp; processes, including HRIS management, leaves of absence, payroll administration, and immigration support
 </li>
 <li>
 Facilitate onboarding and offboarding process, ensuring all documentation and HR operations tasks are completed (e.g., new employee system setup, terminations)
 </li>
 <li>
 Maintain records of employee files in compliance with federal and/or local regulations
 </li>
 <li>
 Maintain and update organization charts
 </li>
 <li>
 Ensure system integrity of our HRIS by regularly auditing data
 </li>
 <li>
 Act as first point of contact for HR inquiries from employees; handle queries from People Helpdesk promptly
 </li>
 <li>
 Ad-hoc reporting and support as needed by the People Team
 
 
 </li>
 </ul>
 
 Basic Experience
 
 
 
 <ul>
 <li>
 2+ years&rsquo; experience payroll processing
 </li>
 <li>
 High level of attention to detail
 </li>
 <li>
 Ability to maintain confidentiality
 </li>
 <li>
 Strong analytical skills
 </li>
 <li>
 Excellent interpersonal and customer service skills
 </li>
 <li>
 Excellent judgment and discretion is a must
 </li>
 <li>
 Knowledge of applicable laws governing payroll and HR including benefits, compensation principles, income tax, and retirement plans
 </li>
 <li>
 Experience in dealing with compliance with statutory requirements related to payroll, including PF, Professional Tax, LWF, regulatory requirements and TDS
 </li>
 <li>
 Interest in working in a fast paced and high growth industry.
 </li>
 <li>
 Organized and detail-oriented with ability to balance multiple projects simultaneously with a high degree of quality, speed, and flexibility for change.
 
 
 </li>
 </ul>
 
 Preferred Job Knowledge, Experience
 
 
 
 <ul>
 <li>
 2+ years&rsquo; experience in HR Operations
 </li>
 <li>
 Bachelor&rsquo;s degree
 </li>
 <li>
 Experience with applicant tracking systems, HRIS systems, Payroll systems (ADP preferred).
 </li>
 <li>
 Experience supporting a hybrid or remote workforce is ideal
 </li>
 <li>
 Understanding of and knowledge of employment laws and practices in India &amp; Singapore
 </li>
 <li>
 Previous experience in Technology, SaaS, or Electric Vehicle industry preferred
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 A work environment that allows you to work with and learn from some of the best and brightest in this emerging industry
 </li>
 <li>
 The ability to make a difference in a world that needs our technology to help reduce carbon emissions and enable a more sustainable energy future through the use of electric vehicle charging software, services and infrastructure
 </li>
 <li>
 The freedom to learn, suggest, and implement innovative new ideas applied to our systems, processes, programs and technologies
 </li>
 <li>
 Daily ownership of your role in a challenging, high-growth environment.
 </li>
 <li>
 A casual work environment and culture that support work life &lsquo;fit&rsquo;, enabling you to fit life into your work and work into your life, i.e. flexible scheduling, virtualization options, and a generous holiday package
 </li>
 <li>
 Competitive pay and benefits programs designed to enable you to thrive inside and outside of work
 </li>
 <li>
 Participation in Shell Recharge Solutions&rsquo; performance and rewards bonus program
 </li>
 <li>
 Medical benefits for employees
 </li>
 <li>
 Innovative Paid Time Off Program
 </li>
 <li>
 9/80 Flex Work schedule
 </li>
 </ul>
</div>

HR Operations Coordinator

<div>
 
 Shell Recharge Solutions is seeking an HR Operations Coordinator!
 
 
 We are looking for an HR Operations Coordinator to join our People team as we
 
 
 continue our rapid growth. You&rsquo;ll have the opportunity to collaborate with a wide variety
 
 
 of staff and be a part of a rapidly growing emerging industry. Your support will only
 
 
 accelerate the potential for our department!
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 &bull; End-to-end payroll processing for employees, ensuring accuracy, timeliness,variance analysis and compliance with statutory regulations
 
 
 &bull; In partnership with the HR Operations team, coordinate with finance and third-party vendors to ensure accurate salary disbursements, deductions, and filings are completed in a timely manner
 
 
 &bull; HR Operations support for day-to-day HR tools &amp; processes, including HRIS management, leaves of absence, payroll administration,and immigration support
 
 
 &bull; Facilitate onboarding and offboarding process, ensuring all documentation and HR operations tasks are completed (e.g., new employee system setup, terminations)
 
 
 &bull; Maintain records of employee files in compliance with federal and/or local regulations
 
 
 &bull; Maintain and update organization charts
 
 
 &bull; Ensure system integrity of our HRIS by regularly auditing data
 
 
 &bull; Act as first point of contact for HR inquiries from employees; handle queries from People Helpdesk promptly
 
 
 &bull; Ad-hoc reporting and support as needed by the People TeamBasic
 
 
 
 
 
 
 Experience:
 
 
 
 &bull; 2+ years&rsquo; experience payroll processing
 
 
 &bull; High level of attention to detail
 
 
 &bull; Ability to maintain confidentiality
 
 
 &bull; Strong analytical skills
 
 
 &bull; Excellent interpersonal and customer service skills
 
 
 &bull; Excellent judgment and discretion is a must
 
 
 &bull; Knowledge of applicable laws governing payroll and HR including benefits, compensation principles, income tax, and retirement plans
 
 
 &bull; Experience in dealing with compliance with statutory requirements related to payroll, including PF, Professional Tax, LWF, regulatory requirements and TDS
 
 
 &bull; Interest in working in a fast paced and high growth industry.
 
 
 &bull; Organized and detail-oriented with ability to balance multiple projects simultaneously with a high degree of quality, speed, and flexibility for change.
 
 
 
 
 
 
 Preferred Job Knowledge, Experience:
 
 
 
 &bull; 2+ years&rsquo; experience in HR Operations
 
 
 &bull; Bachelor&rsquo;s degree
 
 
 &bull; Experience with applicant tracking systems, HRIS systems, Payroll systems (ADP preferred).
 
 
 &bull; Experience supporting a hybrid or remote workforce is ideal
 
 
 &bull; Understanding of and knowledge of employment laws and practices in India &amp; Singapore
 
 
 &bull; Previous experience in Technology, SaaS, or Electric Vehicle industry preferred
 
 
 
 
 
 
 What We Offer:
 
 
 
 &bull; A work environment that allows you to work with and learn from some of the best and brightest in this emerging industry
 
 
 &bull; The ability to make a difference in a world that needs our technology to help reduce carbon emissions and enable a more sustainable energy future through the use of electric vehicle charging software, services and infrastructure
 
 
 &bull; The freedom to learn, suggest, and implement innovative new ideas applied to our systems, processes, programs and technologies
 
 
 &bull; Daily ownership of your role in a challenging, high-growth environment.
 
 
 &bull; A casual work environment and culture that support work life &lsquo;fit&rsquo;, enabling you to fit life into your work and work into your life, i.e. flexible scheduling, virtualization options, and a generous holiday package
 
 
 &bull; Competitive pay and benefits programs designed to enable you to thrive inside and outside of work
 
 
 &bull; Participation in Shell Recharge Solutions&rsquo; performance and rewards bonus program
 
 
 &bull; Medical benefits for employees
 
 
 &bull; Innovative Paid Time Off Program
 
 
 &bull; 9/80 Flex Work schedule
 
</div>

Human Resources Operations Coordinator

Air India SATS Airport Services Private Limited (AISATS)

<div>
 
 
 ABOUT AIR INDIA SATS AIRPORT SERVICES PRIVATE LIMITED
 
 
 
 
 
 
 
 
 AISATS, a leading gateway services provider in India, is a 50-50 joint venture between Air India Limited (a part of the TATA Group) and SATS Ltd.,
 
 
 one of the world&rsquo;s largest providers of air cargo handling services and Asia&rsquo;s leading airline caterer
 
 
 . &lsquo;AISATS&rsquo; is defined by its people &ndash; they are our greatest strength. Their commitment to seamless delivery and customer delight is what enables us to fulfil our brand promise of service excellence. This has been the hallmark of our business for more than a decade. With deep domain knowledge of the aviation ecosystem, we
 
 
 offer end-to-end ground handling services such as passenger and baggage handling, ramp handling, aircraft interior cleaning, load control and flight operations, and cargo handling services for general, perishable, transshipment, express courier and special cargo.
 
 
 
 
 
 
 Senior Manager &ndash; Human Resources (HRBP)
 
 
 
 
 
 
 
 Location: BLR
 
 
 
 
 
 
 
 JOB PURPOSE
 
 
 
 The Senior Manager &ndash; HRBP for Airport Operations acts as a strategic partner to operational leadership, aligning HR strategies with business goals to enhance workforce performance, compliance, and employee engagement in a dynamic airport environment.
 
 
 
 
 
 
 KEY RESPONSIBILITIES
 
 
 
 
 Strategic HR Partnership
 
 
 <ul>
 <li>
 Collaborate with airport operations leadership to develop and implement HR strategies that support operational excellence.
 </li>
 <li>
 Act as a trusted advisor on workforce planning, talent management, and organizational design.
 </li>
 </ul>
 
 
 Talent &amp; Performance Management
 
 
 <ul>
 <li>
 Drive performance management processes and coach leaders on feedback and development.
 </li>
 </ul>
 
 
 
 
 
 Employee Relations &amp; Engagement
 
 
 <ul>
 <li>
 Manage employee relations cases, ensuring fair and consistent resolution.
 </li>
 <li>
 Foster a culture of engagement, inclusion, and continuous improvement.
 </li>
 </ul>
 
 
 Compliance &amp; Risk Management
 
 
 <ul>
 <li>
 Ensure HR practices comply with aviation regulations, labor laws, and internal policies.
 </li>
 <li>
 Partner with legal and compliance teams to mitigate risks.
 </li>
 </ul>
 
 
 Operational HR Excellence
 
 
 <ul>
 <li>
 Oversee HR operations including onboarding, payroll coordination, and benefits administration.
 </li>
 <li>
 Analyze HR metrics to inform decisions and improve processes.
 </li>
 </ul>
 
 
 Change Management &amp; Communication
 
 
 <ul>
 <li>
 Lead change initiatives related to organizational restructuring, policy updates, or technology implementations.
 </li>
 <li>
 Facilitate effective communication between HR and airport operational teams.
 </li>
 </ul>
 
 
 
 
 
 EDUCATIONAL QUALIFICATIONS
 
 
 <ul>
 <li>
 MBA/PGDM in Human Resources or related field.
 </li>
 <li>
 10+ years of progressive HR experience, with at least 5 years in a business partnering role.
 </li>
 <li>
 Exposure to large-scale operations, preferably in aviation or a regulated industry.
 </li>
 <li>
 Experience in aviation, transportation, or large-scale operational environments preferred.
 </li>
 <li>
 Strong knowledge of labor laws, HR systems, and compliance frameworks.
 </li>
 </ul>
 
 
 
 
 
 PERSONAL CHARACTERISTICS &amp; BEHAVIOUR
 
 
 <ul>
 <li>
 Strategic thinking and business acumen.
 </li>
 <li>
 Strong interpersonal and influencing skills.
 </li>
 <li>
 Data-driven decision-making.
 </li>
 <li>
 Crisis management and adaptability.
 </li>
 <li>
 Proficiency in HRIS and analytics tools.
 </li>
 </ul>
 
 
</div>

Human Resources Business Partner

GE HealthCare

<div>
 
 Job Description Summary
 
 
 
 We are looking for an enthusiastic Associate HR Operations Specialist to join our HR team. This role is ideal for individuals who are eager to build a career in HR Operations. You will support end-to-end employee lifecycle activities, ensuring accuracy, compliance, and timely execution of HR processes. The position requires strong attention to detail, a proactive mindset, and the ability to work under time-sensitive conditions within defined SLAs.
 
 
 This position requires a high level of diligence in managing time-sensitive actions within defined SLAs to maintain service excellence. You will play a key role in maintaining data integrity, driving process improvements, and delivering &ldquo;Best in Class&rdquo; service while collaborating with internal teams and external partners.
 
 
 GE HealthCare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.
 
 
 
 Job Description
 
 
 
 
 Roles and Responsibilities
 
 
 
 <ul>
 <li>
 Assist in onboarding activities including induction coordination, validation of joining forms, and statutory compliance checks.
 </li>
 <li>
 Support HRIS updates and maintenance (Workday or similar systems).
 </li>
 <li>
 Track leave and attendance records and assist in payroll input collation.
 </li>
 <li>
 Respond to employee queries and process change requests promptly.
 </li>
 <li>
 Maintain accurate employee files and documentation.
 </li>
 <li>
 Assist in exit management activities ensuring smooth offboarding.
 </li>
 <li>
 Participate in HR projects and process improvement initiatives.
 </li>
 <li>
 Prepare basic reports and dashboards to support HR decision-making.
 
 
 </li>
 </ul>
 
 Qualifications/Requirements
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s or master&rsquo;s degree in HR, Business Administration, or related field, with 0&ndash;2 years of experience in HR Operations or internship experience in HR.
 </li>
 <li>
 Good communication and interpersonal skills.
 </li>
 <li>
 Proficiency in MS Office (Excel, Word, PowerPoint, Outlook).
 </li>
 <li>
 Ability to work under tight timelines and meet SLAs with accuracy.
 </li>
 <li>
 Knowledge of HR systems (Workday preferred) is an advantage.
 
 
 </li>
 </ul>
 
 Desired Characteristics
 
 
 
 <ul>
 <li>
 Customer-focused and highly responsive.
 </li>
 <li>
 Proactive and adaptable to change.
 </li>
 <li>
 Strong attention to detail and commitment to data integrity.
 </li>
 <li>
 Ability to manage multiple priorities and deliver under time-sensitive conditions.
 
 
 </li>
 </ul>
 
 About Us
 
 
 
 
 GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.
 
 
 
 GE HealthCare India Career Website
 
 
 
 
 
 Inclusion and Diversity
 
 
 
 
 GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
 
 
 
 
 We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership &ndash; always with unyielding integrity.
 
 
 
 
 Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you&rsquo;d expect from an organization with global strength and scale, and you&rsquo;ll be surrounded by career opportunities in a culture that fosters care, collaboration and support
 
 
 
 
 Disclaimer: GE HealthCare will never ask for payment to process documents, refer you to a third party to process applications or visas, or ask you to pay costs. Never send money to anyone suggesting they can provide employment with GE HealthCare. If you suspect you have received a fraudulent call , please fill out the form below:
 
 
 https://www.ge.com/careers/fraud
 
 
 
 
 
 
 Additional Information
 
 
 
 
 
 
 Relocation Assistance Provided:
 
 No
</div>

Associate HR Operations Specialist

Infosys BPM

<div>
 
 🚀
 
 Walk-In Drive @ Infosys BPM Launch Your Career in Customer Support!
 
 
 
 
 
 
 📍
 
 Locations:
 
 Bangalore (Interview),
 
 Job Locations
 
 : Bangalore
 
 
 🗓️
 
 Walk-In Dates:
 
 3rd Dec 2025, 5th Dec 2025.
 
 
 ⏰
 
 Time:
 
 10:00 AM to 1:00 PM
 
 
 🏢
 
 Venue:
 
 
 Infosys BPM Limited,
 
 
 
 
 No. 40/P-41/P, Building # : 68, Gate #: 2 electronic City phase 2, Industrial Area, Konappana Agrahara, Bangalore 560100.
 
 
 
 
 
 
 
 Landmark:
 
 : In Between Sunik Industries and Tejas Networks
 
 
 
 
 
 🔔
 
 Mode:
 
 100% Work from Office (WFO)
 
 
 
 
 
 
 About the Role:
 
 
 
 We are looking for a seasoned
 
 Operations Manager (JL-5)
 
 with strong expertise in managing large-scale customer service operations across omni-channel platforms. The ideal candidate will have proven leadership experience and a deep understanding of operational excellence in a dynamic environment.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Lead and manage operations for
 
 customer service domain
 
 across
 
 voice, chat, and email channels
 
 .
 </li>
 <li>
 Drive performance and ensure adherence to SLAs and KPIs.
 </li>
 <li>
 Manage a team of
 
 80+ FTEs
 
 , ensuring high engagement and productivity.
 </li>
 <li>
 Collaborate with clients and internal stakeholders for seamless delivery.
 </li>
 <li>
 Implement process improvements and leverage technology for efficiency.
 </li>
 </ul>
 
 
 
 
 
 Required Qualifications:
 
 
 <ul>
 <li>
 
 Minimum 12 years
 
 of experience in operations.
 </li>
 <li>
 At least
 
 2 years as JL-5 Operations Manager
 
 (must be an experienced manager, not aspiring).
 </li>
 <li>
 Strong experience in
 
 omni-channel platforms
 
 (voice, chat, email).
 </li>
 <li>
 Preferably with
 
 SaaS exposure
 
 .
 </li>
 <li>
 Excellent communication and stakeholder management skills.
 </li>
 <li>
 Strong analytical skills and understanding of
 
 technical platforms and telephony channels
 
 .
 </li>
 <li>
 Proven ability in
 
 team performance management
 
 and SLA adherence.
 </li>
 </ul>
 
 
 
 
 📝
 
 Mandatory Documents to Carry
 
 
 
 
 
 <ul>
 <li>
 Updated
 
 printout of your resume
 
 </li>
 <li>
 Any
 
 2 government-issued photo IDs
 
 (PAN / Aadhar / Voter ID / Passport)
 </li>
 <li>
 
 All original academic documents
 
 for verification:
 </li>
 <li>
 &rtrif; 10th &amp; 12th Marksheets
 </li>
 <li>
 &rtrif; Graduation (All Semesters, CMM, Provisional &amp; Degree Certificate)
 </li>
 </ul>
 
 ⚠️ Laptops &amp; cameras are
 
 not permitted
 
 due to security restrictions.
 
 
 Government ID is
 
 mandatory for entry
 
 into the campus.
 
 
 
 
 
 📌
 
 How to Attend the Walk-In
 
 
 
 
 
 <ul>
 <li>
 
 Carry a copy of this email/invitation
 
 </li>
 <li>
 
 Register your application in advance
 
 </li>
 <li>
 Walk into the
 
 Infosys Bangalore Electronic city Phase 2 office
 
 
 on
 
 3rd Dec 2025, 5th Dec 2025 between
 
 10:00 AM 1:00 PM
 
 </li>
 </ul>
 
 
 
 
 🌟 Why Infosys BPM?
 
 
 
 
 <ul>
 <li>
 💼 Work with a global brand
 </li>
 <li>
 📚 Extensive training &amp; upskilling programs
 </li>
 <li>
 🚀 Fast-track career growth in tech support or customer success
 </li>
 <li>
 🌏 Dynamic, inclusive, and team-oriented culture
 </li>
 </ul>
 
 
 
 
 
 Come build your career with Infosys BPM. Lets grow, together.
 
 
 
 
 
 
 We cant wait to meet you!
 
 
 
 
 
 
 Warm Regards,
 
 
 
 
 Talent Acquisition Team
 
 
 
 📩
 
 Infosys BPM Ltd.
 
 
 
 💼
 
 Human Resources | INFY HR
 
 
 
 🌐
 
 www.infosysbpm.com
 
 
 
 📍
 
 Bangalore | Pune | Global Locations
 
 
 
 
 Transforming Talent | Empowering Careers
 
 
</div>

Walk-In Drive - Operations Manager - Customer Support - 12 to 15 yrs exp

Explore 386+ Human resources operations manager in Mangaluru this December. Find roles across top companies and apply now to boost your career.