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human resources operations specialist

Confidential

<div>
 
 
 Position Overview:
 
 
 
 
 
 
 The HR Operations Specialist is responsible for ensuring efficient HR service delivery across employee lifecycle processes including onboarding, offboarding, payroll support, HR systems administration, employee data management, and policy compliance. The role supports day-to-day HR operational activities and collaborates closely with HR business partners, recruitment, payroll, and administration teams to maintain a seamless employee experience.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Manage end-to-end employee onboarding processes (documentation, contracts, orientation scheduling, system access).
 </li>
 <li>
 Handle offboarding activities including exit interviews scheduling, clearance forms, final settlements, and system removal.
 </li>
 <li>
 Maintain accurate employee records in HR systems (HRIS) and ensure timely data updates.
 </li>
 <li>
 Support payroll preparation by validating attendance, leaves, overtime, deductions, and employment changes.
 </li>
 <li>
 Monitor employee probation, contract renewals, visa expiration, and other workforce lifecycle dates.
 </li>
 <li>
 Ensure compliance with company policies, labor laws, and HR regulations.
 </li>
 <li>
 Prepare HR reports such as headcount, turnover, absenteeism, and organizational changes.
 </li>
 <li>
 Coordinate with government relations for work permits, visas, medical insurance, and related issuance/renewal.
 </li>
 <li>
 Respond to employee inquiries related to HR policies, salary slips, leaves, benefits, and employment letters.
 </li>
 <li>
 Manage HR documentation including employment contracts, NDAs, amendments, warnings, and letters.
 </li>
 <li>
 Support HR audits and ensure proper documentation and filing readiness.
 </li>
 <li>
 Assist in HR policy updates, HR system enhancement, and process improvement initiatives.
 </li>
 <li>
 Collaborate with recruitment to ensure smooth candidate transition into employee status.
 </li>
 <li>
 Maintain confidentiality and secure handling of employee records and HR data.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Human Resources, Business Administration, or related field.
 </li>
 <li>
 2&ndash;5 years of experience in HR operations or HR administration.
 </li>
 <li>
 Strong knowledge of labor laws, HR policies, and employment practices.
 </li>
 <li>
 Familiarity with HRIS / HRMS platforms, payroll systems, and digital personnel files.
 </li>
 <li>
 Proficiency in MS Office, especially Excel.
 </li>
 <li>
 Excellent communication and organizational skills.
 </li>
 <li>
 High attention to detail and accuracy.
 </li>
 <li>
 Ability to handle sensitive information professionally and confidentially.
 </li>
 <li>
 Ability to work in a fast-paced, employee-centric environment.
 </li>
 </ul>
 
 
 
 
 
 Preferred Qualifications:
 
 
 <ul>
 <li>
 Experience working in multinational workforce environments.
 </li>
 <li>
 Exposure to HR analytics or HR service delivery frameworks.
 </li>
 <li>
 Experience with HR digitalization projects or workflow automation.
 </li>
 <li>
 Knowledge of benefits administration and payroll cycles.
 </li>
 </ul>
 
 
</div>

Human Resources Operations Specialist

Expleo Group

<div>
 We are seeking a detail-oriented and proactive HR Operations Specialist fluent in French and English to support our growing team.
 
 
 This role is essential in ensuring smooth HR administrative processes, compliance with employment regulations, and a positive employee experience across various HR functions.
 
 
 The ideal candidate will have strong organizational skills, a service-oriented mindset, and the ability to manage multiple priorities in a fast-paced environment.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Recruitment Support: Manage job and employment application requests, ensuring smooth coordination with hiring teams.
 </li>
 <li>
 Onboarding &amp; Compliance: Oversee pre-employment declarations, occupational health check-ups, and follow-up on missing documents.
 </li>
 <li>
 Employee Lifecycle Management: Maintain accurate records for exits, secondments, and special leave types.
 </li>
 <li>
 International Workforce Monitoring: Track and follow up on documentation for foreign nationals.
 </li>
 <li>
 Administrative Coordination: Handle billing for work-study students and ensure timely reminders and documentation across HR processes.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in human resources, Business Administration, or a related field.
 </li>
 <li>
 2-5 years of experience in HR operations or a similar administrative HR role.
 </li>
 <li>
 Fluency in French and English (written and spoken) is mandatory.
 </li>
 <li>
 Strong knowledge of HR processes and employment regulations.
 </li>
 <li>
 Excellent organizational and time management skills.
 </li>
 <li>
 Proficiency in HRIS systems and Microsoft Office Suite.
 </li>
 <li>
 Strong interpersonal and communication skills.
 </li>
 </ul>
</div>

HR Operations Specialist (French Speaker)

Protiviti Middle East Member Firm

<div>
 
 
 Purpose of the role:
 
 
 
 
 
 
 To lead the HR OperationsTeam and to ensure smooth HR administrative processes in compliance with internalpolicies and labor law, and to ensure positive employee experience during theonboarding and offboarding phase.
 
 
 
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Manage the onboarding and offboarding processes, including conducting exit interviews and ensuring a smooth clearance of employees
 </li>
 <li>
 Manage employee onboarding and offboarding and system entries
 </li>
 <li>
 Maintain accurate and up-to-date employee records including contracts, renewals and personnel files
 </li>
 <li>
 Manage legal casesand compliance
 </li>
 <li>
 Support the implementation and continuous improvement of the HRIS to ensure full automation of HR Operations
 </li>
 <li>
 Ensure all HR Operational processes comply with the labor law requirements and internal policies
 </li>
 <li>
 Support in monthly HR reports and dashboards using excel and HRIS data
 </li>
 <li>
 Support payroll input by providing required data to the Finance Manager
 </li>
 <li>
 Support in updating internal HR policies and procedures
 </li>
 <li>
 Acts as a point of contact for HR Operations queries from employees and managers
 </li>
 <li>
 Provide insights and suggestions for optimizing workflow through system features
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Human Resources, or any related field
 </li>
 <li>
 Minimum 5 years of experience in HR Operations
 </li>
 <li>
 Solid understanding of personnel processes, Egyptian labor law and HR policies are a must
 </li>
 <li>
 Strong excel skills
 </li>
 <li>
 Experience in HRIS and system implementation
 </li>
 <li>
 Pro-active and solution-oriented mindset
 </li>
 <li>
 Strong leadership skills and teamwork
 </li>
 <li>
 Strong organizational and time-managements skills
 </li>
 <li>
 Ability to communicate professionally with team leaders and managers
 </li>
 </ul>
 
 
</div>

HR Operations Senior Specialist

Nestlé

<div>
 
 POSITION SNAPSHOT
 
 
 
 Location: Cairo, Egypt
 
 
 Company: Nestl&eacute;
 
 
 Full-time
 
 
 
 Main Purpose of Job:
 
 
 
 Ensures flawless Data management, knowledge sharing and applying judgement to provide expert level advice on all HR Data topics and standards. Be the End-to-End HR Systems and process expert. Lead and execute continuous improvement initiatives delivering local enhancements and change requests, whilst ensuring the effective and efficient operation of all aspects of the HR function aligned to business needs. Provide standard and bespoke reporting and analytical insights to the HR community and leadership team.
 
 
 
 Responsibilities
 
 :
 
 
 
 Data Management:
 
 
 
 <ul>
 <li>
 Ensure data consistency at market level. Directly ensures first time right data quality by understanding business structure and accurately reviewing and completing required fields in Success Factor or mass upload templates.
 </li>
 <li>
 Project manage data collection via the HR Business Partners to mass correct data or in case of major organizational or other transformations with high data impact.
 </li>
 <li>
 Keep abreast of all new data standards and data best practices through active participation in the HR data specialist network.
 </li>
 <li>
 Review data quality dashboards with HR Leadership regularly and prioritize areas of ongoing data quality attention with HR Business Partners and other members of the HR team.
 </li>
 <li>
 Train HR data contributors in the Market to ensure they have a proper understanding of data quality requirements and of the consequences of poor data quality.
 </li>
 <li>
 For Market specific data, train the CoS teams processing the data to ensure 1st time right quality.
 </li>
 <li>
 Identify improvement opportunities on data governance and liaise with CoS on how to implement them
 </li>
 <li>
 Ensure that data flows smoothly from data capture systems to all dependent systems (SAP CA5 and, other non-HR SAP modules, and any other connected global or local systems).
 </li>
 <li>
 Create, update and deactivate positions and attributes in the off-cycle position management process
 
 
 </li>
 </ul>
 
 Project Management and Delivery:
 
 
 
 <ul>
 <li>
 Work together with CoCs, HRBPs, CoS and Line Managers to improve the consistency and efficiency of the HR activities
 </li>
 <li>
 Work with HR Services Manager to identify opportunities where projects should be implemented and contribute to the results of the overall HR function.
 </li>
 <li>
 Contribute to the Continuous Improvement of the E2E service and related HR projects
 </li>
 <li>
 Supporting and Project Managing where required, the Implementation of any new HR system initiatives or projects
 </li>
 <li>
 Act as the change champion across the HR Function.
 
 
 </li>
 </ul>
 
 System Change Requests and Testing:
 
 
 
 <ul>
 <li>
 Keep abreast of Global and other Market Change requests and identifying opportunities that serve the interest of the market Local requirements
 </li>
 <li>
 Work with Local, Regional and Global ITHR on Logging and testing local change requests (SF, SAP, K2 webforms) on behalf of the HR Function
 </li>
 <li>
 Accountable and responsible for Test coordination and execution for HR related projects such as Success Factors release testing
 
 
 </li>
 </ul>
 
 Reporting and Analytics:
 
 
 
 <ul>
 <li>
 Running, drawing insights, and presenting Monthly and Quarterly HR KPI to HR Leadership team to gain actions and outcomes
 </li>
 <li>
 Active Participation in HR People Analytics MOR, raising Market requests in the forum to COC
 </li>
 <li>
 Responsible for running and providing reports and driving action for data quality and integrity
 </li>
 <li>
 Working with HR colleagues to understand bespoke reporting requirements in support of restructurings, HRBP Projects and other reports on an as needed basis.
 
 
 </li>
 </ul>
 
 What Will Make You Successful
 
 
 
 <ul>
 <li>
 Discipline and attention to detail to follow and apply standards, guidelines and rules.
 </li>
 <li>
 Strong verbal and written communication and interpersonal skills
 </li>
 <li>
 Ability to apply judgment and apply critical thinking to solve business problems
 </li>
 <li>
 Ability to be Adaptable and able to handle ambiguity and conflicting priorities.
 </li>
 <li>
 Strong Service Orientation and analytical skills
 </li>
 <li>
 Ability to work as part of a multinational and virtual team
 
 
 </li>
 </ul>
 
 Required Skills
 
 
 
 <ul>
 <li>
 University Degree level education or equivalent.
 </li>
 <li>
 3 + years&rsquo; experience in Human Resources in Nestl&eacute; or within another FMCG
 </li>
 <li>
 Hands-on experience in SF-EC, GLOBE SAP HR &amp; Payroll system.
 </li>
 <li>
 Experience with KPIs (Creation and use of metrics)
 </li>
 <li>
 Local employment law &amp; labor regulations
 </li>
 <li>
 Advanced Use of Microsoft Excel
 </li>
 <li>
 In depth understanding of data flows between systems and data standards.
 </li>
 <li>
 Strong project management skills.
 </li>
 </ul>
</div>

HR Data Specialist

Ensemble Health Partners

<div>
 
 
 Role Overview
 
 
 
 We are seeking a People Operations Specialist to join our fast-growing team in Cairo.
 
 
 This role will directly support the Senior Operations Manager while owning end-to-end processes that shape our employee experience.
 
 
 The ideal candidate is passionate about culture, engagement, recruiting, and compliance and thrives in a startup-fast but evolving corporate environment.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 &bull; Recruitment &amp; Onboarding: Manage end-to-end recruiting, onboarding full-time and part-time employees.
 
 
 &bull; People Operations &amp; Culture: Support Senior Operations Manager, own engagement initiatives, policy development, performance management, and office admin support.
 
 
 &bull; Compliance &amp; Systems: Manage Odoo ERP, Workday, Microsoft 365, collaborate with IT &amp; Finance.
 
 
 &bull; Data &amp; Reporting: Track, analyze, and report on HR data.
 
 
 &bull; Future Growth: Potential to mentor new People Ops hires as the team expands.
 
 
 
 
 
 
 Qualifications
 
 
 
 &bull; 2&ndash;3 years of experience in People Operations/HR (startup experience is a plus).&bull; End-to-end recruitment and onboarding experience.
 
 
 &bull; Knowledge of HR lifecycle, compliance, and engagement.
 
 
 &bull; Strong proficiency in Excel, PowerPoint, Word; analytics is a plus.
 
 
 &bull; Experience with Greenhouse, LinkedIn Recruiter, Workday, Odoo ERP, Microsoft 365.
 
 
 &bull; Fluency in English; healthcare knowledge is a plus.
 
 
 &bull; HR Diploma or certification is a plus.
 
 
 
 
 
 
 Key Skills &amp; Competencies
 
 
 
 &bull; Excellent communication and presentation skills.
 
 
 &bull; Ability to work under pressure and adapt quickly.
 
 
 &bull; Flexible, resilient, and comfortable with change.
 
 
 &bull; Strong discretion and confidentiality.
 
 
 &bull; Creative, people-focused mindset with ability to implement policies.
 
 
 
 
 
 
 Work Environment &amp; Culture
 
 
 
 &bull; Hybrid role based in Mivida Business Park, New Cairo.
 
 
 &bull; Occasional mission-based work assignments.
 
 
 &bull; Startup-fast pace with shift toward corporate HR maturity.
 
 
 &bull; Growth opportunities into People Operations leadership.
 
</div>

People Operations Specialist

Foundever

<div>
 
 About Us
 
 
 
 Foundever&trade; is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we&rsquo;re the team behind the best experiences for +800 of the world&rsquo;s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
 
 
 Supporting +9 million customer conversations every day in +60 languages across 45 countries, Foundever combines global strength and scale with the agile, entrepreneurial approach of our founder-led culture, enabling companies of all sizes and industries to transform their CX.
 
 
 
 Job Summary
 
 
 
 This role is responsible for managing and supporting the end-to-end onboarding process for new hires, ensuring compliance with company policies and GDPR. Key responsibilities include creating employee profiles in the HR system, coordinating relocation support for associates moving to Greece, organizing induction days, and serving as the primary point of contact for new employees. The position also involves cross-department coordination to ensure proper setup for both remote and onsite work environments, delivering HR presentations, activating employee benefits, and handling various HR administrative tasks. Continuous process evaluation and improvement through critical thinking are essential to enhance the onboarding experience.
 
 
 
 Primary Job Responsibilities
 
 
 
 <ul>
 <li>
 Complete new hire onboarding / create their profiles on HR System Ensure all requested documentation is received and saved in compliance with company policies &amp; GDPR
 </li>
 <li>
 Support new Associates according with Foundever Standard Operating Procedures
 </li>
 <li>
 Support Associates relocating to Greece by coordinating the issuing of their documents
 </li>
 <li>
 Being a main point of contact for new members to secure a smooth welcome process
 </li>
 <li>
 Complete the Friday before calls to new hires
 </li>
 <li>
 Coordinate induction day for new members
 </li>
 <li>
 Ensure with Support departments (IT, Asset, Facilities, Learning, etc.) that Associate has necessary setup for a W@H or Brick &amp; Mortar environments
 </li>
 <li>
 Deliver the HR part of the induction day presentation to new hires
 </li>
 <li>
 Emphasize Foundever Benefits and Programs
 </li>
 <li>
 Coordinate the activation of the Foundever Benefits for new hires
 </li>
 <li>
 Support HR administrative tasks
 </li>
 <li>
 Continuous Critical Thinking to evaluate current processes in place
 
 
 </li>
 </ul>
 Foundever&trade; is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we&rsquo;re the team behind the best experiences for +800 of the world&rsquo;s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
 
 
 Supporting +9 million customer conversations every day in +60 languages across 45 countries, Foundever combines global strength and scale with the agile, entrepreneurial approach of our founder-led culture, enabling companies of all sizes and industries to transform their CX.
 
 
 
 People Shared Services Supervisor
 
 
 
 
 Location:
 
 Egypt
 
 
 
 Department:
 
 Human Resources
 
 
 
 Reports to:
 
 People Shared Services Manager &ndash; Foundever Egypt
 
 
 
 About The Role
 
 
 
 We are hiring a
 
 People Shared Services Supervisor
 
 to oversee day-to-day HR operations, legal compliance, and social insurance processes for our fast-growing BPO workforce. The ideal candidate has strong experience in HR administration, excellent attention to detail, and the ability to manage high-volume employee documentation in a dynamic environment.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 HR Operations &amp; Documentation
 </li>
 <li>
 Supervise and execute all employee documentation processes, including hiring papers, contracts, renewals, probation confirmations, status changes, and offboarding files.
 </li>
 <li>
 Ensure all employee records are complete, accurate, and audit-ready at all times.
 </li>
 <li>
 Coordinate with Talent Acquisition, Payroll, and Operations to ensure smooth onboarding and lifecycle management.
 </li>
 <li>
 Legal Compliance
 </li>
 <li>
 Ensure full compliance with Egyptian labor laws across all employee documentation.
 </li>
 <li>
 Track contract expiry, probation status, and legal requirements for renewals and terminations.
 </li>
 <li>
 Participate in external or internal audits and ensure timely submission of required documents.
 </li>
 <li>
 Social Insurance Management
 </li>
 <li>
 Handle all social insurance activities including:
 </li>
 <ul>
 <li>
 Hiring and termination forms
 </li>
 <li>
 Monthly updates and changes
 </li>
 <li>
 Ensuring accurate reflection of employee status in the government system
 </li>
 </ul>
 <li>
 Maintain regular communication with social insurance offices and ensure full compliance.
 </li>
 <li>
 Maintain a tracker of insured vs. non-insured employees and follow up on discrepancies.
 </li>
 <li>
 Process Supervision &amp; Quality Control
 </li>
 <li>
 Act as the point of contact for HR coordinators supporting documentation work.
 </li>
 <li>
 Review daily tasks for accuracy, completeness, and alignment with internal standards.
 </li>
 <li>
 Recommend improvements and support building standardized processes.
 </li>
 <li>
 Employee Support
 </li>
 <li>
 Serve as the first point of escalation for employee inquiries regarding documentation, contracts, and social insurance.
 </li>
 <li>
 Ensure excellent service delivery and fast turnaround time.
 
 </li>
 </ul>
 
 Required Qualifications
 
 
 
 <ul>
 <li>
 5&ndash;7 years of experience in HR operations, HR administration, or People Shared Services.
 </li>
 <li>
 Strong understanding of Egyptian labor law and social insurance procedures.
 </li>
 <li>
 Experience handling large headcount or working in fast-paced environments (BPO, telecom, retail, tech, etc.).
 </li>
 <li>
 Strong communication skills and B2 English proficiency.
 </li>
 <li>
 High attention to detail and professionalism.
 </li>
 <li>
 Strong documentation and organizational skills.
 
 
 </li>
 </ul>
 
 Key Competencies
 
 
 
 <ul>
 <li>
 Accuracy &amp; attention to detail
 </li>
 <li>
 Strong ownership and accountability
 </li>
 <li>
 Ability to work with tight deadlines
 </li>
 <li>
 Process orientation
 </li>
 <li>
 Confidentiality and discretion
 </li>
 <li>
 Problem-solving
 
 
 </li>
 </ul>
 
 Why Foundever?
 
 
 
 Join a global organization where HR operations are essential to our success. This role offers growth potential within our expanding HR function and exposure to high-volume, high-impact HR processes.
</div>

People Shared Services Supervisor- HR Operations

One Development

<div>
 
 
 Role Overview
 
 
 
 The HR Payroll &amp; Benefits Specialist will be responsible for managing payroll operations, administering employee benefits, and ensuring compliance with Egyptian labor laws.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 
 Payroll Management
 
 
 <ul>
 <li>
 Prepare, process, and review monthly payroll for all employees.
 </li>
 <li>
 Ensure accuracy in salary calculations, deductions, and statutory contributions.
 </li>
 <li>
 Maintain payroll records and generate reports for management.
 </li>
 </ul>
 
 
 Benefits Administration
 
 
 <ul>
 <li>
 Manage employee benefits programs (medical insurance, allowances, etc.).
 </li>
 <li>
 Act as the main point of contact for benefits-related queries.
 </li>
 <li>
 Evaluate and recommend improvements to benefits offerings.
 </li>
 </ul>
 
 
 Compliance &amp; Reporting
 
 
 <ul>
 <li>
 Ensure payroll and benefits practices comply with Egyptian labor laws and tax regulations.
 </li>
 <li>
 Liaise with external auditors, government authorities, and insurance providers.
 </li>
 <li>
 Prepare periodic HR and payroll reports for management.
 </li>
 </ul>
 
 
 Employee Support
 
 
 <ul>
 <li>
 Provide guidance to employees on payroll and benefits matters.
 </li>
 <li>
 Handle confidential information with discretion and professionalism.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Skills
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Human Resources, Business Administration, or related field.
 </li>
 <li>
 3&ndash;5 years of experience in payroll and benefits administration, preferably in Egypt.
 </li>
 <li>
 Strong knowledge of Egyptian labor law, social insurance, and tax regulations.
 </li>
 <li>
 Proficiency in HRIS and payroll systems.
 </li>
 <li>
 Excellent organizational and analytical skills.
 </li>
 <li>
 Strong communication skills in English and Arabic.
 </li>
 <li>
 High level of integrity and attention to detail.
 </li>
 </ul>
 
 
</div>

HR Payroll & Benefits

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