international customer support specialist Jobs in Karachi

international customer support specialist

educational counselor

travel consultant

visa consultant

abroad admission officer (documentation & processing) Jobs in Karachi

abroad admission officer (documentation & processing)

immigration advisor

Crossroad Consultants

At Crossroad Consultants, we are a trusted education consultancy specializing in student placement and immigration services for top destinations including Canada, Australia, the UK, and the US. We are expanding and seeking an experienced Senior Immigration Consultant to join our dynamic team and lead client casework with confidence and integrity.Key Responsibilities:<ul><li>Advise students and families on immigration pathways for study, work, and permanent residency.</li><li>Assess clients' eligibility and prepare visa applications for countries such as Canada, Australia, the UK, and others.</li><li>Stay current with immigration law and policy updates.</li><li>Liaise with educational institutions and visa offices.</li><li>Supervise and mentor junior consultants.</li><li>Ensure timely and accurate processing of client cases.</li></ul>Requirements:<ul><li>Minimum 3 years of experience in immigration consulting.</li><li>Strong knowledge of Canadian, Australian, and UK visa categories (student, work, PR).</li><li>RCIC or MARA certification (preferred but not mandatory).</li><li>Exceptional communication, problem-solving, and client-service skills.</li><li>Ability to manage multiple cases and deadlines efficiently.</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs100,000.00 per monthWork Location: In person

International Immigration Advisor

Job description:We are seeking a detail-oriented and customer-focused Immigration Consultant to guide clients through visa and immigration processes for study, work, or permanent residency abroad. The ideal candidate will be passionate about helping individuals achieve their global goals, while ensuring accuracy, compliance, and excellent client service.Key Responsibilities:<ul><li>Provide accurate and updated information to clients on immigration processes, visa categories, and eligibility requirements.</li><li>Assess client profiles and recommend suitable visa or immigration pathways (study, work, PR, dependent visas, etc.).</li><li>Assist clients in preparing documentation, filling forms, and submitting visa applications.</li><li>Coordinate with internal and external stakeholders, including embassies, consulates, and immigration offices.</li><li>Stay up to date with changing immigration laws, regulations, and policies.</li><li>Guide clients through interview preparations, medicals, and other procedural steps.</li><li>Maintain complete records of client files and follow up on application status.</li><li>Meet or exceed monthly counselling and conversion targets.</li><li>Provide exceptional customer service and build long-term client relationships.</li><li>Represent the organization professionally and uphold compliance at all times.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree or equivalent (preferred: Law, International Relations, Business, or related field).</li><li>1&ndash;3 years of experience in immigration, visa counselling, or related domains.</li><li>Strong knowledge of visa and immigration procedures for destinations such as Canada, Australia, UK, USA.</li><li>Excellent communication, interpersonal, and problem-solving skills.</li><li>High attention to detail and ability to handle confidential information.</li><li>Proficiency in CRM tools and MS Office.</li><li>Ability to work independently and as part of a team.</li></ul>Benefits:<ul><li>Competitive salary + performance-based incentives.</li><li>Comprehensive training and upskilling opportunities.</li><li>International exposure and career growth in the immigration field.</li><li>Friendly and professional work environment.</li><li>Opportunities to attend immigration seminars and fairs.</li></ul>Job Type: Full-timePay: Rs70,000.00 - Rs100,000.00 per monthWork Location: In person

Senior Visa and Immigration Advisor

Human Capital HR Solutions

Key Responsibilities<ul><li>Conduct initial consultations and eligibility assessments for Canada Skilled Immigration.</li><li>Explain immigration pathways including Express Entry, Provincial Nominee Programs (PNPs), ECA, and IELTS requirements.</li><li>Manage client interactions, address inquiries, and provide professional guidance throughout the sales cycle.</li><li>Achieve monthly and quarterly sales targets through effective lead conversion.</li><li>Maintain accurate records using CRM systems and ensure timely follow-ups.</li><li>Build strong client relationships and ensure high satisfaction throughout the onboarding process.</li><li>Stay updated with Canadian immigration policies, scoring updates, and program changes.</li></ul>Required Qualifications &amp; Skills<ul><li>Bachelor&rsquo;s degree (preferably in Business, Marketing, or a related field).</li><li>2&ndash;3 years of proven experience in Canada Skilled Immigration Sales.</li><li>Strong understanding of Express Entry, PNPs, ECA, IELTS scoring, and program requirements.</li><li>Excellent communication, negotiation, and presentation skills.</li><li>Proficiency in MS Office and CRM-based client management.</li><li>Must not own or operate any business in immigration consultancy or any other field (employment restriction).</li></ul>Job Type: Full-timeWork Location: In person

Immigration Advisor (Sales) – Canada Skilled Immigration

We are seeking a detail-oriented and customer-focused Immigration Consultant to guide clients through visa and immigration processes for study, work, or permanent residency abroad. The ideal candidate will be passionate about helping individuals achieve their global goals, while ensuring accuracy, compliance, and excellent client service.Key Responsibilities:<ul><li>Provide accurate and updated information to clients on immigration processes, visa categories, and eligibility requirements.</li><li>Assess client profiles and recommend suitable visa or immigration pathways (study, work, PR, dependent visas, etc.).</li><li>Assist clients in preparing documentation, filling forms, and submitting visa applications.</li><li>Coordinate with internal and external stakeholders, including embassies, consulates, and immigration offices.</li><li>Stay up to date with changing immigration laws, regulations, and policies.</li><li>Guide clients through interview preparations, medicals, and other procedural steps.</li><li>Maintain complete records of client files and follow up on application status.</li><li>Meet or exceed monthly counselling and conversion targets.</li><li>Provide exceptional customer service and build long-term client relationships.</li><li>Represent the organization professionally and uphold compliance at all times.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree or equivalent (preferred: Law, International Relations, Business, or related field).</li><li>1&ndash;3 years of experience in immigration, visa counselling, or related domains.</li><li>Strong knowledge of visa and immigration procedures for destinations such as Canada, Australia, UK, USA, and Europe.</li><li>Excellent communication, interpersonal, and problem-solving skills.</li><li>High attention to detail and ability to handle confidential information.</li><li>Proficiency in CRM tools and MS Office.</li><li>Ability to work independently and as part of a team.</li></ul>Benefits:<ul><li>Competitive salary + performance-based incentives.</li><li>Comprehensive training and upskilling opportunities.</li><li>International exposure and career growth in the immigration field.</li><li>Friendly and professional work environment.</li><li>Opportunities to attend immigration seminars and fairs.</li></ul>Job Type: Full-timePay: Rs70,000.00 - Rs100,000.00 per monthWork Location: In person

Visa Compliance Officer

At Crossroad Consultants, we are a trusted education consultancy specializing in student placement and immigration services for top destinations including Canada, Australia, the UK, and the US. We are expanding and seeking an experienced Senior Immigration Consultant to join our dynamic team and lead client casework with confidence and integrity.Key Responsibilities:<ul><li>Advise students and families on immigration pathways for study, work, and permanent residency.</li><li>Assess clients' eligibility and prepare visa applications for countries such as Canada, Australia, the UK, and others.</li><li>Stay current with immigration law and policy updates.</li><li>Liaise with educational institutions and visa offices.</li><li>Supervise and mentor junior consultants.</li><li>Ensure timely and accurate processing of client cases.</li></ul>Requirements:<ul><li>Minimum 3 years of experience in immigration consulting.</li><li>Strong knowledge of Canadian, Australian, and UK visa categories (student, work, PR).</li><li>RCIC or MARA certification (preferred but not mandatory).</li><li>Exceptional communication, problem-solving, and client-service skills.</li><li>Ability to manage multiple cases and deadlines efficiently.</li></ul>Job Type: Full-timePay: Rs100,000.00 - Rs120,000.00 per monthWork Location: In person

Senior Immigration Consultant

About the Role:We are seeking an experienced and results-driven Business Head to head our immigration &amp; Education advisory team. In this role, you will guide clients through complex visa and immigration processes, lead a team of consultants, ensure compliance with immigration regulations, and contribute to strategic growth initiatives.Key Responsibilities:<ul><li>Lead and supervise a team of immigration consultants and case officers.</li><li>Provide expert consultation on immigration, visa, and residency matters for multiple countries.</li><li>Review and manage complex immigration cases ensuring accuracy, compliance, and timely submissions.</li><li>Stay updated on the latest immigration laws, policies, and procedures.</li><li>Liaise with embassies, consulates, and government agencies on behalf of clients.</li><li>Monitor team performance, provide training, and implement quality standards.</li><li>Develop and maintain client relationships, ensuring exceptional service delivery.</li><li>Prepare regular reports on case progress, team performance, and compliance metrics.</li><li>Contribute to policy development, process improvements, and best practices.</li><li>Assist in strategic planning to expand and enhance immigration services.</li></ul>Qualifications &amp; Skills:<ul><li>Bachelor&rsquo;s degree in Law, Immigration Studies, International Relations, or related field. (Master&rsquo;s preferred)</li><li>Minimum 4&ndash;6 years of experience in immigration consulting, with at least 2 years in a lead or senior role.</li><li>In-depth knowledge of visa categories, work permits, PR pathways, and citizenship processes.</li><li>Strong leadership and people management skills.</li><li>Excellent communication, negotiation, and interpersonal abilities.</li><li>High attention to detail with a client-centric mindset.</li><li>Ability to handle high-pressure situations and meet deadlines.</li><li>Proficiency in [CRM tools, MS Office, Immigration software&mdash;if applicable].</li><li>Certifications or accreditations from relevant immigration authorities (preferred).</li></ul>What We Offer:<ul><li>Competitive salary &amp; performance bonuses</li><li>Comprehensive benefits package</li><li>Ongoing professional training &amp; certifications</li><li>Opportunities for career growth and leadership development</li><li>Collaborative and inclusive work culture</li></ul>Job Type: Full-timePay: Rs150,000.00 - Rs200,000.00 per monthWork Location: In person

Section Head – International Studies

Jobs Club

ABOUT US: Jobs Club is a trusted HR and Talent Acquisition partner, serving both local and multinational companies committed to finding, developing, and retaining top talent, while providing organizations tailored solutions to meet their unique talent requirements.JOB SUMMARY: We are seeking an accomplished Group Human Resources Manager with 15+ years of progressive HR leadership experience across multinational or multi-location organizations. The ideal candidate must possess deep expertise in global HR practices, strategic workforce planning, performance management, and organizational development.This role requires a results-driven HR leader with strong international exposure, particularly in Pakistan and the UAE and the ability to design, implement, and optimize HR strategies that enhance organizational effectiveness and support long-term business objectives. A solid background in cross-border HR management, employee performance systems, culture building, and change management is essential.KEY RESPONSIBILITIES:HR Management - Karachi:<ul><li>Manage, mentor, and develop the HR team based in Pakistan to ensure effective execution of day-to-day HR operations.</li><li>Oversee HR activities such as recruitment, employee relations, performance reviews, training and development, and HR administration.</li><li>Build a strong and collaborative HR team culture aligned with organizational values.</li></ul>HR Management - UAE:<ul><li>Remotely manage and support all HR functions for UAE offices including talent acquisition, onboarding, employee engagement, compliance, and workforce planning.</li><li>Act as the central HR liaison between Pakistan and UAE leadership to ensure alignment and consistency in HR policies and practices.</li><li>Ensure UAE HR policies, procedures, and employment contracts comply with local Labor Laws and regulatory standards.</li></ul>Talent Acquisition &amp; Workforce Planning<ul><li>Develop and execute proactive recruitment strategies to attract top-tier talent across Pakistan and the UAE.</li><li>Oversee the full recruitment cycle ensuring streamlined processes, strong employer branding, and high-quality candidate experience.</li><li>Collaborate with department heads to assess manpower needs and develop short-term and long-term workforce planning.</li></ul>Employee Performance Management<ul><li>Design, implement, and monitor an effective Performance Management System (PMS) across all entities.</li><li>Lead mid-year and annual performance review cycles, ensuring fairness, consistency, and strong linkage with rewards and career development.</li><li>Train managers on goal-setting, KPI creation, performance evaluation, and feedback delivery.</li><li>Identify performance gaps and implement targeted interventions, including training, coaching, and performance improvement plans.</li></ul>Organizational Development &amp; Culture Enhancement<ul><li>Lead organizational development initiatives focused on structure optimization, employee growth, and building a high-performance culture.</li><li>Conduct organizational assessments and recommend improvements in processes, workflows, and team structures.</li><li>Develop leadership development programs and succession planning frameworks.</li></ul>Employee Relations &amp; Workplace Culture<ul><li>Serve as a trusted advisor to employees and leadership to resolve conflicts, manage grievances, and uphold a positive and inclusive work environment.</li><li>Implement initiatives that enhance employee morale, retention, and engagement across both regions.</li></ul>Compliance &amp; Policy Management<ul><li>Ensure full compliance with UAE and Pakistan Labor Laws and internal HR governance frameworks.</li><li>Continuously update HR policies, manuals, SOPs, and handbooks to reflect evolving regulatory and organizational needs.</li></ul>Compensation &amp; Benefits<ul><li>Collaborate with Finance and Payroll teams to ensure accurate and timely payroll across all countries.</li><li>Assist in developing fair, transparent, and competitive compensation and benefit structures.</li></ul>HR Analytics &amp; Reporting<ul><li>Maintain accurate HRIS records and generate comprehensive HR dashboards and KPI reports.</li><li>Provide insights on attrition trends, workforce productivity, hiring metrics, training needs, and employee satisfaction to support data-driven decisions.</li></ul>JOB REQUIREMENTS:Qualification:<ul><li>Master&rsquo;s degree in Human Resources, Business Administration, or a related field.</li><li>International HR certifications (SHRM-SCP, CIPD, PHRi) preferred.</li></ul>Experience:<ul><li>Minimum 15 years of progressive HR experience with exposure to UAE HR operations.</li><li>Demonstrated leadership experience managing HR teams in multi-location environments.</li><li>Strong background in performance management and organizational development.</li></ul>Technical Proficiency:<ul><li>Proficient in HRIS platforms and ATS systems (Recruitee, Workday, SAP SuccessFactors, Oracle HCM).</li><li>Strong understanding of UAE &amp; Pakistan labor laws, compensation frameworks, and immigration processes.</li></ul>Leadership &amp; Soft Skills:<ul><li>Strategic thinker with strong decision-making and problem-solving abilities.</li><li>Willingness to travel to the UAE when required.</li><li>Excellent communication, influence, and negotiation skills.</li><li>High emotional intelligence with the ability to build strong relationships across cultures.</li><li>Strong coaching, change management, and conflict-resolution capabilities.</li><li>Ability to thrive in fast-paced, multicultural, and evolving organizational environments.</li></ul>Job Type: Full-timeWork Location: In person

Group HR Manager

Explore 31+ Immigration advisor in Karachi this December. Find roles across top companies and apply now to boost your career.