international sales executive Jobs in Karachi

international sales executive

customer support representative Jobs in Karachi

customer support representative

customer service representative Jobs in Karachi

customer service representative

customer support executive Jobs in Karachi

customer support executive

customer support officer

international customer support specialist

ibex

<div>
 
 Company Description
 
 
 
 ibex is a global leader in business process outsourcing (BPO), digital marketing, and end-to-end customer engagement solutions. Operating 34 delivery centers worldwide, ibex supports some of the world&rsquo;s top companies in industries like retail, e-commerce, healthcare, fintech, utilities, and logistics. With a diverse team of over 30,000 employees and cutting-edge technology, including the Wave X platform, ibex manages close to 200 million critical customer interactions annually. The company is dedicated to delivering exceptional customer experiences, adding significant lifetime value for its partners' clients.
 
 
 
 Role Description
 
 
 
 This is a full-time, on-site role based in the Karachi Division for an International Customer Support Specialist. Responsibilities include providing efficient customer support and technical assistance, maintaining high customer satisfaction, addressing inquiries, resolving issues, and ensuring a superior customer experience. The role involves analyzing customer needs, delivering solutions, and collaborating with team members to continuously improve performance and service standards.
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Proficiency in Customer Support and a strong focus on Customer Satisfaction
 </li>
 <li>
 Excellent Interpersonal Skills for effective communication and relationship building
 </li>
 <li>
 Experience with Technical Support and problem-solving abilities
 </li>
 <li>
 Strong Analytical Skills to assess and resolve customer issues effectively
 </li>
 <li>
 Ability to manage and prioritize tasks in a fast-paced environment
 </li>
 <li>
 Fluency in written and spoken English
 </li>
 <li>
 Prior experience in the BPO or customer service industry is an added advantage
 </li>
 </ul>
</div>

International Customer Support Specialist

IBEX Global

Role DescriptionThis is a full-time on-site role for a Customer Service Representative located in Karachi Division. The Customer Service Representative will be responsible for handling customer inquiries, resolving issues, providing product and service information, and ensuring customer satisfaction. Day-to-day tasks include responding to customer calls and emails, troubleshooting problems, and escalating complex issues as needed. The role requires maintaining accurate records of customer interactions, coordinating with other departments, and following up on customer requests in a timely manner.Qualifications<ul><li>Excellent communication, interpersonal, and customer service skills.</li><li>Proficiency in problem-solving and troubleshooting.</li><li>Ability to handle high-volume customer interactions efficiently.</li><li>Experience with CRM systems and customer service software.</li><li>Strong organizational and multitasking abilities.</li><li>Ability to work in a team-oriented environment.</li><li>High school diploma or equivalent; college degree preferred.</li><li>Previous experience in a customer service role is a plus.</li></ul>Industry<ul><li>Outsourcing/Offshoring</li></ul>Employment TypeFullJob Types: Full-time, Contract Contract length: 6 monthsPay: Rs90,000.00 - Rs115,000.00 per monthWork Location: In person

Ibex

Job OverviewDo you think you have what it takes to talk your way through customers and bring about a positive change in customer engagement? We are looking for an incredible resource who can do wonders in the world of CX. This job role would require you to have all the information related to technology. Hence, when a regular person is having difficulty in handling or resolving any particular customer grievance - that is where you come into the play.Responsibilities:<ul><li>Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and/or services</li><li>Collaborate and build relationships with customers to strengthen service competitiveness</li><li>Communicate back to customers, track, and resolve any issues regarding the service in a timely and efficient manner</li><li>Ensure a positive Customer Experience ultimately leading to a good Quality Assurance (QA) Score</li></ul>What We Seek in You:<ul><li>Collaborative mindset</li><li>Customer service focus</li><li>Hands-on-problem solving ability</li><li>The ability to communicate technical information in a simple manner</li></ul>Job Requirements:<ul><li>O Levels/A Levels or Graduate</li><li>Excellent English Written and Verbal Communication</li><li>Neutral accent</li><li>Proficiency with MS Office (Particularly MS Excel and MS Word)</li></ul>Perks &amp; Benefits<ul><li>Medical Insurance</li><li>Permanent Employment Status</li><li>Provident Fund</li><li>Internal Job Opportunities</li><li>Annual Leaves</li><li>Leaves Encashment</li><li>Referral Bonus</li><li>Company Pick &amp; Drop</li></ul>Job Type: Full-timePay: Rs70,000.00 - Rs115,000.00 per monthAbility to commute/relocate:<ul><li>Karachi: Reliably commute or planning to relocate before starting work (Required)</li></ul>Education:<ul><li>Intermediate (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Domains Yesterday | Buy Premium Domains for Online Success

<div>
 
 
 US Corporate Support | Earn up to 75k | No Sales Targets
 
 
 
 
 Domains Yesterday
 
 is the hiring partner for
 
 ABS International
 
 (A 16-Year Principal US Business). We are expanding our internal support team in Karachi.
 
 This is NOT a third-party BPO project.
 
 We are the Principal Business Owner. We need
 
 Problem Solvers
 
 who want a stable career without the pressure of cold calling.
 
 
 
 THE OFFER (Fixed &amp; Stable):
 
 
 <ul>
 <li>
 
 Base Salary:
 
 
 PKR 45,000 &ndash; PKR 50,000
 
 (Fixed &amp; Guaranteed).
 </li>
 <li>
 
 Performance Bonus:
 
 Earn up to
 
 PKR 25,000+
 
 monthly (Based on Quality/Attendance).
 </li>
 <li>
 
 Total Potential:
 
 
 PKR 75,000+.
 
 </li>
 <li>
 
 Stability:
 
 Direct US employment. Permanent Role.
 </li>
 </ul>
 
 
 THE ROLE (Service First):
 
 
 <ul>
 <li>
 
 Support:
 
 Assist US business clients via Phone &amp; Email regarding their accounts.
 </li>
 <li>
 
 Resolve:
 
 Fix account issues and ensure 100% satisfaction.
 </li>
 <li>
 
 Retain:
 
 Build relationships so clients stay with us long-term.
 </li>
 <li>
 
 Zero Sales:
 
 You will never be asked to sell. Your job is
 
 Service
 
 .
 </li>
 </ul>
 
 
 REQUIREMENTS:
 
 
 <ul>
 <li>
 
 English:
 
 Native/Neutral Accent is
 
 Mandatory
 
 .
 </li>
 <li>
 
 Experience:
 
 1+ Year in International Support (CSR).
 </li>
 <li>
 
 Shift:
 
 Night (6:00 PM &ndash; 2:00 AM), (10:00 PM - 6:00am)
 </li>
 <li>
 
 Location:
 
 Gulshan-e-Iqbal &amp; Gulistan-e-Johar.
 </li>
 </ul>
 
 
 HOW TO APPLY:
 
 Click
 
 "Easy Apply"
 
 .
 
 We are hiring the new batch immediately.
 
 
</div>

International Customer Support Specialist (Non-Sales / US Operations)

MarketCube.io

Marketcube is a global SaaS platform powering multi-vendor marketplaces and hyperlocal commerce models across the UK, GCC, and Europe. Our technology enables enterprises to launch, scale, and operate digital marketplaces with ease. Our clients include major telecom companies, retailers, and high-growth digital brands.We are expanding our Karachi team and are looking for a polished, confident Product Specialist with strong communication skills, demo experience, and international exposure.Job SummaryThe Product Specialist will lead the client-facing side of our product, including:<ul><li>delivering high-quality demos,</li><li>onboarding new clients,</li><li>training users,</li><li>and helping enterprises successfully adopt the Marketcube platform.</li></ul>You will work closely with the COO, Product, Engineering, QA, and Support teams to ensure clients fully understand and gain maximum value from our platform.This role is perfect for someone who is articulate, organized, and experienced in handling international clients.Key Responsibilities<ul><li>Deliver clear, structured, high-impact product demos to clients in the GCC, UK, and globally.</li><li>Customize demo flows based on industry, client profile, and marketplace use-case.</li><li>Build and maintain demo environments with realistic data for presentations.</li><li>Lead client onboarding sessions, workflow setup, and product training.</li><li>Understand client requirements and map them to Marketcube&rsquo;s product features.</li><li>Create client-facing product documentation, demo scripts, and training materials.</li><li>Provide product-related clarity during enterprise client meetings with the COO.</li><li>Collaborate with Product &amp; Engineering teams for feedback and feature requests.</li><li>Assist the support team with product knowledge to reduce escalations.</li><li>Document all demo, onboarding, and training processes.</li></ul>Requirements : Must-Have<ul><li>Excellent spoken English with a clear, international-style accent.</li><li>4&ndash;5 years of experience in a similar role (Product Specialist, SaaS Onboarding, Pre-Sales, Solutions Specialist, Customer Enablement, etc.)</li><li>Strong presentation, communication, and storytelling skills.</li><li>Understanding of SaaS platforms, eCommerce, marketplaces, or Shopify.</li><li>Ability to understand workflows, dashboards, APIs, and basic integrations.</li><li>Strong organizational skills and ability to take full ownership of demos.</li><li>Bachelor&rsquo;s degree in IT, CS, Business, or a related field.</li></ul>Nice to Have<ul><li>Experience with Shopify, WooCommerce, or marketplace platforms.</li><li>Experience creating training materials, walkthroughs, or video tutorials.</li><li>Familiarity with tools like Stripe, HelpScout, Slack, Google Sheets.</li><li>Strong analytical and problem-solving skills.</li><li>A natural ability to simplify complex concepts.</li></ul>What We Offer<ul><li>Competitive salary (PKR 150,000 &ndash; 180,000)</li><li>High exposure to global clients and enterprise projects</li><li>Fast progression path to Senior Product Specialist or Product Owner</li><li>Growth opportunities across product, customer success, or training</li><li>Significant ownership and responsibility from day one</li></ul>Job Type: Full-timePay: Rs150,000.00 - Rs180,000.00 per monthWork Location: In person

Product Specialist (Client Demos & Onboarding)

eToolmarts

Job Title: Email, Call &amp; Chat Support SpecialistDate Posted: Oct 20, 2025 Compensation: PKR 100,000 &ndash; PKR 200,000 per month (based on experience and performance) Location: On-site (Karachi) Job Type: Full-timeJob OverviewWe are seeking a highly skilled Email &amp; Chat Support Specialist to represent one of the largest U.S.-based retail and eCommerce enterprises. The ideal candidate will be the bridge between the brand and its global customers &mdash; managing inquiries, resolving issues, and maintaining an exceptional standard of customer satisfaction through precise communication and professional empathy.This is not an entry-level role &mdash; it requires excellent written English, a strategic problem-solving mindset, and the ability to manage high-volume communication efficiently while maintaining accuracy and tone consistency across all interactions.Key Responsibilities<ul><li>Provide timely and professional responses to customer and vendor queries via email, live chat, and calls.</li><li>Analyze customer issues, identify root causes, and deliver clear, personalized, and effective solutions aligned with company policies.</li><li>Document all communications accurately in the CRM system, ensuring traceability and data integrity.</li><li>Demonstrate sound judgment in handling escalations, coordinating with cross-functional teams when needed.</li><li>Maintain service levels (response time, quality, and resolution rate) while ensuring compliance with brand guidelines.</li><li>Contribute to continuous improvement by identifying workflow inefficiencies and suggesting process enhancements.</li><li>Exhibit professionalism and empathy, even under pressure, to reinforce brand trust and customer satisfaction.</li><li>Timings: Afternoon/Evening Shift</li></ul>Required Qualifications<ul><li>Education: Minimum Intermediate / A-levels (Bachelor&rsquo;s degree preferred).</li><li>Experience: Minimum 2-3 years of customer support experience, preferably in an international eCommerce, retail, or SaaS environment.</li><li>Language Skills:</li><li>Exceptional written and spoken English (neutral accent preferred).</li><li>Strong grammar, clarity, and tone control for global communication.</li><li>Technical Proficiency:</li><li>Strong command of MS Office, particularly Excel for data tracking and reporting.</li><li>Familiarity with CRM systems (Zendesk, Freshdesk, or similar) is a plus.</li></ul>Core Competencies<ul><li>Customer-First Mindset: Ability to understand diverse customer perspectives and resolve issues empathetically.</li><li>Analytical Thinking: Ability to quickly interpret issues and apply logical reasoning to find the best solutions.</li><li>Adaptability: Comfortable working across different time zones and in fast-paced, evolving scenarios.</li><li>Professional Communication: Consistent, polite, and confident written and verbal communication style.</li><li>Problem Solving: Proactive approach to troubleshooting and decision-making without reliance on templates.</li><li>Accountability: Strong work ethic, ownership mentality, and attention to detail.</li></ul>Preferred Attributes (Bonus Skills)<ul><li>Experience with U.S.-based customers or eCommerce platforms (Amazon, eBay, etc.).</li><li>Understanding of retail workflows, returns, and order fulfillment systems.</li><li>Ability to multitask and handle multiple chat/email threads simultaneously with precision.</li><li>Interest in process optimization or customer journey enhancement.</li></ul>Why Join Us<ul><li>Competitive salary with performance-based growth.</li><li>Opportunity to work with a globally recognized brand and develop advanced customer success skills.</li><li>Supportive team environment with training and career progression opportunities.</li><li>Exposure to international business communication standards.</li></ul>Job Type: Full-timePay: Rs120,000.00 - Rs200,000.00 per monthWork Location: In person

Customer Support Representative

Horizon Tech

We are seeking a highly organized and proactive Sales Support &amp; Operations Specialist to join our team. The ideal candidate will have prior experience supporting sales and operations functions, preferably for US-based clients or international markets. You will be responsible for managing order processing, shipping logistics, inventory inquiries, client communications, and ensuring a smooth workflow between sales and operations teams. The candidate must be detail-oriented, efficient, and capable of handling multiple responsibilities in a fast-paced environment.Must Haves<ul><li>Proven experience in sales support, operations, or a related role.</li><li>Strong organizational skills with the ability to handle multiple tasks and meet deadlines.</li><li>Excellent written and verbal English communication.</li><li>Proficiency in Microsoft Office Suite (especially Excel) and order processing systems.</li><li>Attention to detail and problem-solving mindset.</li><li>Ability to communicate professionally with clients and internal teams.</li></ul>Preferred Skills<ul><li>Experience with shipping coordination, invoice reconciliation, and logistics management.</li><li>Familiarity with inventory management systems.</li><li>Knowledge of supply chain processes and international shipping practices.</li></ul>Responsibilities<ul><li>Order Processing: Process customer orders accurately and promptly. Verify pricing, inventory availability, and shipping requirements. Communicate with customers to confirm order details and provide updates.</li><li>&#65279;Shipping &amp; Logistics: Arrange and coordinate shipments to meet delivery deadlines. Liaise with carriers and logistics partners for cost-effective and timely solutions. Reconcile shipping invoices and resolve discrepancies.</li><li>&#65279;Inventory Management: Monitor stock levels, respond to inquiries about inventory, and provide low-stock alerts to relevant teams.</li><li>Customer Support &amp; Communication: Provide timely and professional responses to customer inquiries, including product details, pricing, and delivery timelines. Prepare quotes based on customer requirements.</li><li>&#65279;Records &amp; Reporting: Maintain accurate records of orders, shipping, and customer interactions. Prepare routine reports on order status, shipping costs, and customer feedback.</li><li>Process Improvement: Contribute to initiatives to enhance operational efficiency and customer experience.</li></ul>Other Details<ul><li>Job Location: Shahrah-e-Faisal, PECHS, Karachi</li><li>Job Timings: Evening to night shift following US - EST</li></ul>Job Type: Full-timeWork Location: In person

Sales Support & Operations Specialist

Explore 1890+ International customer support specialist in Karachi this December. Find roles across top companies and apply now to boost your career.

1890 international customer support specialist jobs IN Karachi

International Customer Support Specialist

International Customer Support Specialist

International Customer Support Specialist

International Customer Support Specialist (Non-Sales / US Operations)

Product Specialist (Client Demos & Onboarding)

Customer Support Representative

Sales Support & Operations Specialist