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Social Security Scotland

<div><div><h2 class="jobSectionHeader"><b>Details</b></h2>
<div><h3 class="jobSectionHeader"><b>Reference number</b></h3>
<div>478356
</div></div><div><h3 class="jobSectionHeader"><b>Salary</b></h3><div>
&pound;93,667 - &pound;97,451</div></div><div><div>
A Civil Service Pension with an employer contribution of 28.97%</div></div>
<div>GBP</div>
<div><h3 class="jobSectionHeader"><b>Job grade</b></h3><div><div>
SCS Pay Band 1</div></div></div><div><h3 class="jobSectionHeader"><b>
Contract type</b></h3><div>
Permanent</div></div><div><h3 class="jobSectionHeader"><b>
Business area</b></h3><div>
SSS - Client Services Delivery</div></div><div><h3 class="jobSectionHeader"><b>
Type of role</b></h3><div>
Operational Delivery<br>
Senior leadership</div></div><div><h3 class="jobSectionHeader"><b>
Working pattern</b></h3><div>
Full-time</div></div><div><h3 class="jobSectionHeader"><b>
Number of jobs available</b></h3><div>
1</div></div></div>
<div><div><h2 class="jobSectionHeader"><b>Contents</b></h2></div><div><ul><li>
Location</li><li>
About the job</li><li>
Benefits</li><li>
Things you need to know</li><li>
Apply and further information</li></ul></div><div><h2 class="jobSectionHeader"><b>
Location</b></h2></div><div><div>
Dundee, Glasgow</div></div><div><h2 class="jobSectionHeader"><b>
About the job</b></h2></div><div><h3 class="jobSectionHeader"><b>
Job summary</b></h3><div>
Lead one of Scotlands largest public service operations and help shape a social security system that supports more than a third of nations population.<br>
<br>
Social Security Scotland is an Executive Agency of the Scottish Government responsible for delivering Scotland's devolved social security system in line with the Social Security (Scotland) Act 2018 and our Charter. We provide vital support to people on low incomes, disabled people, carers, young people entering employment and households requiring support with energy costs. Our mission is to ensure everyone receives the support they are entitled to with dignity, fairness and respect.<br>
<br>
As Deputy Director of Client Services Delivery, you will lead large-scale operational services responsible for delivering benefits to hundreds of thousands of people across Scotland. Your primary objective will be to ensure the delivery of high-quality, person-centred, efficient and resilient services while driving continuous improvement and helping shape the future of social security delivery that improve outcomes for the people and communities of Scotland. You will work closely with Ministers, senior government officials and key partners across the public sector.</div></div><div><h3 class="jobSectionHeader"><b>
Job description</b></h3><div>
Provide strategic leadership for Social Security Scotlands Client Services Delivery function, leading over 3,000 operational delivery and registered health and social care colleagues to deliver services aligned with the values of dignity, fairness and respect and Civil Service standards.<br>
<ul><li>
</li>
Ensure the effective delivery of client services across Scotland, maintaining high-quality, accessible and person-centred services in line with the Social Security Charter and organisational commitments.<br>
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</li>
As a visible and values-led leader, you will lead through others to build a high-performing, inclusive and engaged workforce. In line with the Civil Service Leadership Statement, Social Security Scotland Charter and People Strategy, you will drive a culture of openness, accountability, learning and collaboration, developing organisational capability, nurturing talent and strengthening leadership capacity to ensure the long-term success of the organisation<br>
<li>
</li>
Lead operational performance, risk and service improvement, using client insight, stakeholder feedback and management information to drive continuous improvement, deliver value for money and safeguard organisational reputation.<br>
<li>
</li>
Act as a key member of the Agency senior leadership team, at a shaping organisational strategy and transformation, while working collaboratively with Scottish Governments Social Security Directorate to deliver strategic and Ministerial priorities.<br>
<li>
</li>
Build and maintain effective relationships with Ministers and senior stakeholders, providing assurance, performance reporting and strategic advice to support informed decision-making and public accountability.<br>
<li>
</li><li>
Oversee workforce, financial and business resilience planning, managing an annual budget of approximately &pound;170 million, ensuring compliance with public finance requirements, maintaining operational capacity and capability, and leading robust business continuity and incident management arrangements to sustain critical services.</li></ul></div></div><div><h3 class="jobSectionHeader"><b>
Person specification</b></h3><div><p><b>
Success Profiles</b></p><p>
It is essential that you can provide evidence of the Experience criteria below within your CV and supporting statement as this will be used to assess your application at sift.
<br>
<br>
<b>Experience:</b></p><p>
Were looking for candidates who can demonstrate:</p>
Substantial experience providing strategic leadership within a large, complex service delivery organisation, setting strategic direction and delivering organisational objectives through multi-disciplinary teams.<br>
<ul><li>
</li>
Demonstrable success in leading large-scale operational performance and service improvement, balancing quality, efficiency and service user outcomes while responding effectively to changing priorities, demand and policy requirements.<br>
<li>
</li>
Experience of leading across organisational boundaries to deliver outcomes, taking a whole-system approach to complex and dynamic challenges by building strategic partnerships, managing dependencies and risks, and driving sustainable improvements for service users.<br>
<li>
</li><li>
A strong track record as a visible and influential corporate leader, contributing to organisational success beyond your own area of responsibility, with experience of working collaboratively across a senior leadership team to shape strategy, drive change, improve organisational performance and build an inclusive, high-performing culture.</li></ul><p><b>
Behaviours:</b></p><p>
You are expected to provide evidence of the following behaviours at <b>Level 5. </b>Behaviours will be assessed at interview stage:</p><ul><li>
Managing a Quality Service</li><li>
Leadership</li><li>
Developing Self &amp; Others</li><li>
Seeing the Bigger Picture</li></ul><p>
You can find out more about Success Profiles Behaviours, here: Success Profiles - Civil Service Behaviours (publishing.service.gov.uk)</p></div></div><div><h2 class="jobSectionHeader"><b><br>
Benefits</b></h2></div><div><div>
Alongside your salary of &pound;93,667, Social Security Scotland contributes &pound;27,135 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides .</div></div><div><div><ul><li>
Learning and development tailored to your role</li><li>
An environment with flexible working options</li><li>
A culture encouraging inclusion and diversity</li><li>
A Civil Service pension with an employer contribution of 28.97%</li></ul><p>
Find out more about what we offer.</p></div></div><div><h2 class="jobSectionHeader"><b>
Things you need to know</b></h2></div><div><h3 class="jobSectionHeader"><b>
Artificial intelligence</b></h3><div>
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.</div></div><div><h3 class="jobSectionHeader"><b>
Selection process details</b></h3><div><div><p><b>
How to Apply</b></p><p>
Apply online, providing a CV and Supporting Statement (of no more than 750 words) which provides evidence of how you meet the Experience criteria. Both your CV and Supporting Statement will be used to assess your suitability against the criteria.<br>
<br>
During the interview and assessment process we will test your Experience as well as the Behaviors aligned to this role.<br>
<br>
Please see our candidate guidance for more information on acceptable and unacceptable uses of AI in recruitment.<br>
<br>
If you are invited to the next stage, the assessment process will include an interview with a short presentation, an engagement panel, and psychometric testing  further details will be provided to you in advance.<br>
<br>
Assessments are scheduled for weeks commencing 12 October and 19 October 2026, however this may be subject to change.<br>
<br>
The Final Interview Panel will take place the week commencing 2 November 2026 in person at Social Security Scotland, Agnes Husband House, 17 South Union Street, Dundee, DD1 4BF. Interviews will be chaired by Karyn Lavelle, Social Security Scotland Chief Operating Officer. The other panel Members are:</p><ul><li>
Nicola Rudnicki, Deputy Director for People and Place</li><li>
Veena Muthuraman, Social Security Scotland, Non-Executive Director</li><li>
Barry Matheson, Social Security Scotland, Non-Executive Director</li></ul><p><b>
Recruitment Principles</b></p><p>
As a government organisation, we adhere to the Civil Service Commission Recruitment Principles and we investigate any complaints received in relation to recruitment cases.<br>
<br>
<b>Interview Expenses</b></p><p>
Any travel and subsistence expenses incurred during the selection process are the responsibility of the applicant<br>
<br>
<b>About Us</b></p><p>
Led by Chief Executive David Wallace, Social Security Scotland is an Executive Agency of the Scottish Government and one of its largest public service organisations. We play a vital role in supporting people and families across Scotland, delivering benefits that improve lives and contribute to positive social outcomes.<br>
<br>
Guided by the principles of dignity, fairness and respect, we are committed to ensuring everyone can access the financial support they are entitled to, in the right way and at the right time.<br>
<br>
As an Executive Agency of the Scottish Government, Social Security Scotland operates within Scottish Government employment frameworks, with remuneration and reward arrangements aligned to Scottish Government Main Pay Bargaining and Senior Civil Service pay policy.<br>
<br>
Our staff are part of the UK Civil Service, observing the Civil Service Code and working for Ministers and senior stakeholders to deliver vital public services which improve the lives of the people of Scotland.<br>
<br>
As part of the UK Civil Service, we uphold the Civil Service Nationality Rules.<br>
<br>
<b>Working Pattern</b></p><p>
Applicants on any working pattern are welcome to apply for this post. If you are interested in applying on a job-share basis, please make clear in your application if you wish to be considered as a pre-existing job-share partnership or if you are interested in moving into a job-share arrangement. We will assess proposed working patterns against the business requirements for the post and discuss all options with candidates.<br>
<br>
Our standard hours are 37 hours per week, and we offer a range of flexible working options depending on the needs of the role, including Flexi-leave.<br>
<br>
You will also be part of an on call rota approximately one week in four offering incident management, media and ministerial support outside normal hours as part of the senior leadership responsibilities attached to this role.<br>
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The organisation operates on a hybrid basis, with a minimum office attendance of two days per week.<br>
<br>
This role can be based in either Dundee or Glasgow, but regular travel will be required across all Social Security Scotland sites and to Scottish Government locations, such as Edinburgh other Glasgow sites to provide visible leadership, engage with key stakeholders and support collaborative delivery across the organisation.<br>
<br>
If you have specific questions about the role you are applying for, please contact us.<br>
<br>
<b>Security Checks</b></p><p>
Successful candidates must complete the Baseline Personnel Security Standard (BPSS), before they can be appointed. BPSS is comprised of four main pre-employment checks  Identity, Right to work, Employment History and a Criminal Record check (unspent convictions).<br>
<br>
In addition to the standard pre-employment checks, this vacancy will also require all candidates to obtain National Security Vetting (NSV) at Security Check (SC) clearance level. This type of check normally includes meeting a minimum UK residency period, which for SC level is 5 years.<br>
<br>
Further information about NSV checks can be found on the UK Government website - National security vetting: clearance levels - GOV.UK<br>
<br>
You can find out more about BPSS on the UK Government website, or read about the different levels of security checks in our Candidate Guide.<br>
<br>
<b>Equality Statement</b></p><p>
We are committed to equality and inclusion and we aim to recruit a diverse workforce that reflects the population of our nation.<br>
<br>
Find out more about our commitment to diversity and how we offer and support recruitment adjustments for anyone who needs them.<br>
<br>
<b>Further Information</b></p><p>
Please see our landing page for more details - Deputy Director - Client Services Delivery - Scottish Government Jobs<br>
<br>
Find out more about our organisation, what we offer staff members and how to apply on our Careers Website.<br>
<br>
Read our Candidate Guide for further information on our recruitment and application processes.</p><br>
Feedback will only be provided if you attend an interview or assessment.</div></div></div><div><h3 class="jobSectionHeader"><b>
Security</b></h3><div><div>
Successful candidates must undergo a basic (or equivalent) criminal record check.</div></div><div><div>
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check .<br>
<br>
See our vetting charter .</div></div><div><div>
People working with government assets must complete baseline personnel security standard (opens in new window) checks.</div></div></div><div><h3 class="jobSectionHeader"><b>
Medical</b></h3><div>
Successful candidates will be expected to have a medical.</div></div><div><h3 class="jobSectionHeader"><b>
Nationality requirements</b></h3><div><div>
<p>This job is broadly open to the following groups:</p>
<ul><li>UK nationals</li>
<li>nationals of the Republic of Ireland</li>
<li>nationals of Commonwealth countries who have the right to work in the UK</li>
<li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li>
<li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li>
<li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li>
<li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li>
</ul>Further information on nationality requirements
</div></div></div><div><h3 class="jobSectionHeader"><b>Working for the Civil Service</b></h3><div><div>
The Civil Service Code sets out the standards of behaviour expected of civil servants.<br>
<br>
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .</div></div><div><div>
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.</div></div></div><div><h3 class="jobSectionHeader"><b>
Diversity and Inclusion</b></h3><div>
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .</div></div><div><h2 class="jobSectionHeader"><b>
Apply and further information</b></h2></div><div><div>
This vacancy is part of the Great Place to Work for Veterans initiative.</div></div><div><div>
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.</div></div><div><h3 class="jobSectionHeader"><b>
Contact point for applicants</b></h3><div><h4 class="jobSectionHeader"><b>
Job contact :
</b></h4><ul><li>Name : Karyn Lavelle</li><li>
Email : ChiefOperatingOfficer@socialsecurity.gov.scot</li></ul><h4 class="jobSectionHeader"><b>
Recruitment team</b></h4><ul><li>
Email : SCSResourcing@gov.scot</li></ul></div></div><div><h3 class="jobSectionHeader"><b>
Further information</b></h3><div><div>
https://fa-evxn-saasfaukgovprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/job/4553/?utm_medium=jobboard&amp;utm_source=CivilServiceJobs</div></div></div></div></div><div></div>

Deputy Director - Client Services Delivery

JPMorganChase

<div><b>JOB DESCRIPTION</b><br>
<br>
<br>
<p></p><p>We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.</p><p>
</p><p>As a Lead Software Engineer at JPMorgan Chase within the award-winning Vida team that is part of the Corporate and Investment Bank Markets Business, you play a crucial role in an agile team dedicated to enhancing, building, and delivering reliable, market-leading technology products with a focus on security, stability, and scalability.</p><p>
</p><p><b>Job responsibilities</b></p><ul><li><p>
Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems</p></li><li><p>
Develops secure high-quality production code, and reviews and debugs code written by others</p></li><li><p>
Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems</p></li><li><p>
Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture</p></li><li><p>
Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies</p></li><li><p>
Adds to team culture of diversity, opportunity, inclusion, and respect</p></li><li>
Drives team adoption of enterprise-authorized AI-assisted engineering practices within the work environment to improve code quality, delivery speed, and operational outcomes (e.g., AI-assisted code review/refactoring, test strategy acceleration, incident/root-cause analysis support), while establishing consistent validation standards (secure coding, peer review, automated testing) and promoting reuse of effective patterns across the team.</li><li>
Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to improve the value realized by automation.</li></ul><p>
</p><p><b>Required qualifications, capabilities, and skills</b></p><ul><li><p>
Significant commercial experience developing UI's with hands-on applied experience developing in React</p></li><li><p>
Hands-on practical experience delivering system design, application development, testing, and operational stability</p></li><li><p>
Advanced in one or more programming language(s)</p></li><li><p>
Proficiency in automation and continuous delivery methods</p></li><li><p>
Proficient in all aspects of the Software Development Life Cycle</p></li><li><p>
Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security</p></li><li><p>
Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)</p></li><li><p>
In-depth knowledge of the financial services industry and their IT systems</p></li><li><p>
Practical cloud native experience</p></li><li><p>
Experience in developing, debugging and automated testing (e.g. react testing library / cypress) within a commercial setting</p></li><li><p>
Experience collaborating with backend technology teams in designing scalable and reusable RESTful APIs</p></li><li>
Demonstrated experience leading effective use of approved AI-assisted software development tools (e.g., for coding, code review, test acceleration, troubleshooting) with the ability to set team expectations for validating AI outputs for correctness, performance, and security.</li><li>
Strong understanding of responsible AI use in engineering workflows, including data sensitivity considerations, secure handling of inputs/outputs, and adherence to resiliency and security expectations; experience coaching engineers on safe, compliant adoption within delivery practices</li></ul><p>
</p><p><b>Preferred qualifications, capabilities, and skills</b></p><ul><li><p>
Exposure to frontend libraries such as ag-grid, highcharts, redux as well as Typescript</p></li><li><p>
Exposure to performance tuning complex UI's would be advantageous.</p></li><li><p>
Working within Investment Bank / Finance Technology</p></li><li><p>
Team leading experience</p></li></ul>
<b>ABOUT US</b>
<br>
<br>
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.<br>
<div><div>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.<br>
</div></div><br>
<br>
<b>ABOUT THE TEAM</b>
<br>
<br>
J.P. Morgan's Commercial &amp; Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial &amp; Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.</div>

UI Lead Software Engineer - React

Capgemini

<div><div><div><div><div><div><div><h2 class="jobSectionHeader"><b>About Capgemini</b></h2>
</div><div><p>At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose.</p>
</div></div><div><div><h2 class="jobSectionHeader"><b>Your Role</b></h2>
</div><div><p>As a Service Management Consultant at Capgemini Invent, you will join our Cloud Advisory capability, part of the wider Business Technology unit. Our Cloud Advisory team inspires, leads, and supports organisations in adopting Cloud to drive new business models, accelerate growth, ensure regulatory compliance, and reduce carbon footprint.
<br>
<br>
You will deliver value-driven Service Management capabilities that unlock the potential of ITSM platforms and optimise IT processes. Your work will enable cloud adoption, acceleration, and innovation through ITSM transformation and operating model design. This will include:</p><br>
<div><br>
<ul><li>Service Management Transformation: Lead the design and delivery of enhanced service management capabilities, processes, and operating models aligned to ITIL v4, DevOps, and Agile, driving innovation, agility, service quality, and cost optimisation.
</li><li>Modernisation &amp; Integration: Guide clients through holistic service framework evolution across governance, skills, culture, tooling, and organisation. Apply SIAM methodology and Lean principles to optimise multi-vendor environments and maximise ITSM tool investments for cloud integration.
</li><li>Cloud Transition Strategy: Define actionable roadmaps and transitional states to support migration from on-premise to hybrid and multi-cloud environments, enabling scalable and resilient service models.
</li><li>Automation &amp; AI Enablement: Champion an AI-first mindset by embedding automation into service management designs, tooling, and processes to deliver measurable business value and operational efficiencies.<br>
</li></ul><br>
</div><p>As part of your role you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories:</p>
<ul><li>Business Development &ndash; Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events.
</li><li>Internal contribution &ndash; Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events &amp; activities), offering development.
</li><li>Learning &amp; development &ndash; Training to support your career development and the skills demand within the company, certifications etc.</li></ul>
</div></div><div><div><h2 class="jobSectionHeader"><b>Your Profile</b></h2>
</div><div><ul><li>Currently working in a Consulting firm, and/or in industry but having a service management background. Proven ability to be successful in a matrixed organisation, and to enlist support from peers in selling and delivering consulting solutions.</li>
<li>Practical delivery experience implementing Service Management frameworks aligned to ITIL V4, optimising ITSM tooling, defining operating models, and driving IT and business automation.</li>
<li>Comfortable in client-facing roles with expertise in business case generation, commercial processes and business development</li>
<li>Proven track record of successfully delivering engagements and building trusted relationships internally and externally</li>
<li>Practical experience managing and implementing cloud centres of excellence, ITIL frameworks, SIAM models, Operating Models, AI optimisation and understand hybrid/multi-cloud environments, DevOps, CI/CD, Lean and Agile Methodology.</li>
</ul></div></div><div><div><h2 class="jobSectionHeader"><b>What You'll Love About Working Here</b></h2>
</div><div><ul><li>Client engagements give you the opportunity to work with our leadership and experienced consulting management, where you can learn from them, challenge them and accelerate your hands-on experience, delivery capability and industry insights.</li>
<li>You&rsquo;ll learn how we write compelling client propositions, structure and lead high-profile transformation, and gain hands-on exposure to leading technologies, often taking an idea from a concept to a vision, to strategy and then execution</li>
<li>Our consultants are formally trained from industry experts on management consulting and client delivery.</li>
<li>We provide a host of opportunities for learning and certification through internal and partner led programmes from AWS, Google, ServiceNow and Microsoft.</li>
<li>Les Fontaines: Capgemini Invent has a unique training environment just outside of Paris, where we can immerse ourselves in thought-leadership, share knowledge and build capabilities which will help us and our clients to succeed.</li>
<li>We hold monthly showcases of our digital transformation initiatives, sharing knowledge and showing off how the power of technology is impacting our clients.</li>
<li>There are many opportunities like monthly team drinks to connect face-to-face with the wider team over a few drinks in the city. There are regular leadership connect sessions that will give you a different, more relaxed setting to meet up in the office to hear from the leadership, meet colleagues and discuss the trends and insights within the market. Team away days are always a chance to connect with the team, have fun and learn something new.</li>
</ul></div></div><div><div><h2 class="jobSectionHeader"><b>Need to Know</b></h2>
</div><div><p>At Capgemini we don&rsquo;t just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work.
<br>
We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements.
<br>
Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained &lsquo;Mental Health Champions&rsquo; across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy.</p>
</div></div><div><div><h2 class="jobSectionHeader"><b>CSR</b></h2>
</div><div><p>We&rsquo;re also focused on using tech to have a positive social impact. So, we&rsquo;re working to reduce our own carbon footprint and improve everyone&rsquo;s access to a digital world. It&rsquo;s something we&rsquo;re really serious about. In fact, we were even named as one of the world&rsquo;s most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you&rsquo;ll join a team that does the right thing.</p>
<p>Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice.</p>
<p>We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance.</p>
</div></div><div><div><h2 class="jobSectionHeader"><b>About Capgemini</b></h2>
</div><div><p>Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of &euro;22.5 billion.</p>
</div></div><div><div><h2 class="jobSectionHeader"><b>We're a Disability Confident Employer</b></h2>
</div><div><p>Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government&rsquo;s Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who:</p><br>
<div><br>
<ul><li>Declare they have a disability, and
</li><li>Meet the minimum essential criteria for the role.
</li></ul></div><p>Please opt in during the application process.</p></div></div></div></div></div></div></div>

Service Management - Consultant

Ofgem

<div><div><h2 class="jobSectionHeader"><b>Details</b></h2>
<div><h3 class="jobSectionHeader"><b>Reference number</b></h3>
<div>478941
</div></div><div><h3 class="jobSectionHeader"><b>Salary</b></h3><div>
&pound;63,443 - &pound;86,547</div></div><div><div>
Cardiff &amp; Glasgow &pound;63,443 - &pound;80,425 London &pound;67,975 - &pound;86,547 Existing civil servants will be appointed in line with the Civil Service pay rules in place on the date of their appointment</div></div><div><div>
A Civil Service Pension with an employer contribution of 28.97%</div></div>
<div>GBP</div>
<div><h3 class="jobSectionHeader"><b>Job grade</b></h3><div><div>
Grade 6</div></div><div><div>
Ofgem L3</div></div></div><div><h3 class="jobSectionHeader"><b>
Contract type</b></h3><div>
Permanent</div></div><div><h3 class="jobSectionHeader"><b>
Business area</b></h3><div>
OFGEM - Eserve - Delivery and Schemes</div></div><div><h3 class="jobSectionHeader"><b>
Type of role</b></h3><div>
Digital</div></div><div><h3 class="jobSectionHeader"><b>
Working pattern</b></h3><div>
Full-time</div></div><div><h3 class="jobSectionHeader"><b>
Number of jobs available</b></h3><div>
1</div></div></div>
<div><div><h2 class="jobSectionHeader"><b>Contents</b></h2></div><div><ul><li>
Location</li><li>
About the job</li><li>
Benefits</li><li>
Things you need to know</li><li>
Apply and further information</li></ul></div><div><h2 class="jobSectionHeader"><b>
Location</b></h2></div><div><div>
Successful candidates may be based in any of our office locations  Cardiff, Glasgow, or London. We especially welcome applicants from Cardiff and Glasgow.</div></div><div><h2 class="jobSectionHeader"><b>
About the job</b></h2></div><div><h3 class="jobSectionHeader"><b>
Job summary</b></h3><div><div><p>
Great technology starts with great leadership. Ofgem is looking for a people-first Head of Development Delivery and bring together our development community to create the culture, confidence and ambition needed to deliver outstanding digital services.<br>
<br>
Ofgem is Great Britains independent energy regulator. Were at the forefront of change across the sector, driving toward Net Zero whilst protecting consumers, especially vulnerable people.<br>
<br>
This is a permanent opportunity to put people at the heart of development across our Digital Delivery portfolio. Leading a team of talented Technical Leads who oversee around 45 development staff, youll have the scope to make a real difference to how our teams work, collaborate and succeed.<br>
<br>
Were evolving how we approach digital, and youll be joining at an exciting time to help move that forward. From raising engineering standards and exploring new technologies, tools and AI, to finding better ways of working, youll have the freedom to challenge thinking, encourage innovation and help our development community reach its full potential.<br>
<br>
Above all, this is about people. Youll build trust, create an environment where honest conversations can happen and give technical leaders the confidence and support to get the best from their teams. When things arent straightforward, youll bring people together, cutting through ambiguity and helping find a way forward.<br>
<br>
To be considered, youll need significant experience leading software development teams through other technical leaders, alongside a strong track record of coaching, managing performance and creating high-performing, supportive cultures. Youll also have experience driving technology adoption and change, delivering engineering standards and communicating confidently with technical and non-technical stakeholders at every level.<br>
<br>
In return, youll have the opportunity to lead talented people, explore emerging technology and shape a development culture thats ready for what comes next. Alongside the freedom to make your mark, youll enjoy an outstanding rewards package, plenty of flexibility and a working environment that supports you to perform at your best.<br>
<br>
We have a critical purpose to drive the digital performance of the energy sector. Join us and help create the culture and capability that will enable Ofgem to deliver on that mission.<br>
<br>
Read on and find out more.</p></div></div></div><p></p><div><h3 class="jobSectionHeader"><b><br>
Job description</b></h3><div><p><b>
Key Responsibilities</b></p><ul><li>
Lead, develop and inspire: Provide clear direction, coaching and performance management for 68 Technical Leads and creating strong career pathways for developers across the portfolio.</li><li>
Enhance engineering standards and ways of working: (e.g., SDLC, coding standards, branching/release strategy, security and quality gates), ensuring consistent delivery across multiple teams and suppliers.</li><li>
Provide leadership across the portfolio SLT: Influencing investment decisions, and ensuring development capability aligns to scheme priorities and wider organisational objectives.</li><li>
Operational planning: Understand team strengths and gaps, allocate resources to projects, support prioritisation/scheduling, and manage dependencies across products and delivery streams.</li><li>
Supporting supplier relationship management: Contributing to contract management, assuring quality of partner delivery, and embedding agreed standards and governance.</li><li>
Drive continuous improvement through actionable metrics and feedback loops (e.g., DORA, defect trends, lead time, deployment frequency, service health), using insight to remove bottlenecks and raise performance.</li><li>
Support effective delivery governance by working closely with Product, Delivery, Architecture, Security and Service Management teams to manage risk, assure outcomes, and communicate progress and issues clearly to senior non-technical stakeholders.</li><li>
Lead the strategic adoption of AI-enabled engineering: Working closely with our Innovation lead to define where AI tooling adds value, establish safe/approved usage patterns, upskill teams, and evolve ways of working to improve developer productivity and quality (e.g., assisted coding, test generation, documentation, code review support)</li><li>
Build and sustain a healthy engineering culture that supports inclusion, wellbeing, knowledge sharing and high performance, including contributing to hiring, onboarding, and succession planning for critical roles.</li></ul><p>
Key Outputs and Deliverables</p><ul><li>
A clear, communicated development practice strategy and operating model, including standards, governance and ways of working.</li><li>
Improved consistency and quality across teams evidenced by measurable engineering metrics (e.g., lead time, deployment frequency, defect escape rate, incident trends, velocity, burndown).</li><li>
A high-performing leadership layer across development, with strong Technical Leads, clear expectations, effective 1:1s, feedback, performance management and development plans.</li><li>
Effective resource planning and allocation across priority schemes and products, with transparent capacity, skills coverage, and mitigation plans for gaps.</li><li>
An agreed AI-enabled engineering roadmap (tools, guardrails, training, and adoption measures) that demonstrably improves developer experience, productivity, and quality.</li><li>
Trusted relationships with senior stakeholders, with clear, timely communication of delivery health, risks, and trade-offs, and evidence of issues being addressed at pace.</li></ul><p>
Key Stakeholder Relationships</p><p>
Internal</p><p>
Deputy Directors, Technical leads, other members of the Digital Delivery portfolio, Corporate services technical resources.</p><p>
External<br>
<br>
Scheme participants and system users, energy suppliers, DESNZ, third-party software development partners, vendors, consultancies and any other relevant stakeholders.</p></div></div><p></p><div><h3 class="jobSectionHeader"><b><br>
Person specification</b></h3><div><p><b>
Essential Criteria</b></p><ul><li>
Significant people leadership experience, leading software development teams through other leaders (e.g., Engineering Managers/Tech Leads), with a strong track record of coaching, performance management and building high-performing, supportive cultures. <b>(Lead)</b>.</li><li>
Evidence of driving technology change and adoption (for example, introducing new tooling, automation or AI assisted engineering practices) with appropriate governance, learning and measurable benefits.</li><li>
Proven ability to set and embed engineering standards and improve consistency across multiple teams (including quality, security, testing and release practices).</li><li>
Demonstrable experience of operational leadership in a technology function, including prioritisation, capacity/resource planning, dependency management and working across multi-disciplinary teams.</li><li>
Experience working with partners/suppliers (e.g., cosourcing, consultancies) and contributing to contract and performance management to assure quality outcomes.</li></ul></div></div><div><h3 class="jobSectionHeader"><b>
Behaviours</b></h3>
<div><p>We'll assess you against these behaviours during the selection process:</p>
<ul><li>Seeing the Big Picture</li>
<li>Leadership</li>
<li>Delivering at Pace</li>
</ul></div></div><div><h2 class="jobSectionHeader"><b>Benefits</b></h2></div><div><div>
Alongside your salary of &pound;63,443, OFGEM contributes &pound;18,379 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides .</div></div><div><div>
Ofgem can offer you a comprehensive and competitive benefits package which includes; 30 days annual leave after 2 years; Excellent training and development opportunities; The opportunity to join the generous Civil Service pension which also includes a valuable range of benefits; hybrid working (currently 1 day a week in the office but this is kept under review), flexible working hours and family friendly policies. Plus lots of other benefits including clean and bright offices based centrally, engaged networks and teams and an opportunity to contribute to our ambitious and important targets of establishing a Net Zero energy system by 2050. This exciting blend of professional challenge and personal reward identifies career opportunities at Ofgem as something to get excited about</div></div><div><h2 class="jobSectionHeader"><b>
Things you need to know</b></h2></div><div><h3 class="jobSectionHeader"><b>
Artificial intelligence</b></h3><div>
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.</div></div><div><h3 class="jobSectionHeader"><b>
Selection process details</b></h3><div><div>
This vacancy is using Success Profiles , and will assess your Behaviours and Experience.</div></div><div><div><p>
When you press the Apply now button, you will be asked to complete personal details (not seen by the sift panel), your career history and qualifications.
</p><p>You will then be asked to provide a 1250 word personal statement evidencing how you meet the essential skills and capabilities listed in the role profile. Please ensure you demonstrate clearly, within your supporting statement, how you meet each of the criteria listed in the role profile. In the event of receiving a large number of applications, an initial sift may take place on just the <b>lead criteria</b> indicated in the essential criteria.
</p><p><i>The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by</i><i> [</i><i>https://www.cifas.org.uk/fpn</i><i>].</i></p><p><i>
At Ofgem, we expect our staff to carry out their roles with honesty, fairness and openness. They should follow the Civil Service code and be free from any influence or bias. We are committed to making sure interests are recognised, declared and managed appropriately so that we can fulfil our duties as an energy regulator. Our </i><i>Conflicts of Interest policy</i><i> outlines the types of interests Ofgem staff must declare before onboarding, and the rules they must follow throughout employment so that we can clearly demonstrate that our decisions are not influenced by private interests.</i></p><br>
<p></p>
Feedback will only be provided if you attend an interview or assessment.</div></div></div><div><h3 class="jobSectionHeader"><b>
Security</b></h3><div><div>
Successful candidates must undergo a basic (or equivalent) criminal record check.</div></div><div><div>
People working with government assets must complete baseline personnel security standard (opens in new window) checks.</div></div></div><div><h3 class="jobSectionHeader"><b>
Nationality requirements</b></h3><div><div>
<p>This job is broadly open to the following groups:</p>
<ul><li>UK nationals</li>
<li>nationals of the Republic of Ireland</li>
<li>nationals of Commonwealth countries who have the right to work in the UK</li>
<li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li>
<li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li>
<li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li>
<li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li>
</ul>Further information on nationality requirements
</div></div></div><div><h3 class="jobSectionHeader"><b>Working for the Civil Service</b></h3><div><div>
The Civil Service Code sets out the standards of behaviour expected of civil servants.<br>
<br>
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .</div></div><div><div>
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.</div></div><div><div>
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.</div></div></div><div><h3 class="jobSectionHeader"><b>
Diversity and Inclusion</b></h3><div>
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .</div></div><div><h2 class="jobSectionHeader"><b>
Apply and further information</b></h2></div><div><div>
This vacancy is part of the Great Place to Work for Veterans initiative.</div></div><div><div>
The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).</div></div><div><div>
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.</div></div><div><h3 class="jobSectionHeader"><b>
Contact point for applicants</b></h3><div><h4 class="jobSectionHeader"><b>
Job contact :
</b></h4><ul><li>Name : Natasha Davies</li><li>
Email : recruitment@ofgem.gov.uk</li></ul><h4 class="jobSectionHeader"><b>
Recruitment team</b></h4><ul><li>
Email : recruitment@ofgem.gov.uk</li></ul></div></div><div><h3 class="jobSectionHeader"><b>
Further information</b></h3><div><div>
Appointment to the Civil Service is governed by the Civil Service Commissions Recruitment Principles. You have the right to complain if you feel there has been a breach of these Recruitment Principles.
<br>
<br>
In the first instance, you should raise the matter directly via recruitment@ofgem.gov.uk. If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission, please visit their website.</div></div></div></div></div><p></p>

Head of Development Digital Delivery

Speechify

<div><p><b>Mission</b></p>
<p>
The mission of Speechify is to make sure that reading is never a barrier to learning. Over 50 million people use Speechify's text-to-speech products to turn whatever they're reading &ndash; PDFs, books, Google Docs, news articles, websites &ndash; into audio, so they can read faster, read more, and remember more. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity.</p>
<p>
Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.</p>
<div><b>
About SIMBA Voice Agents by Speechify</b></div>
<div></div>
<div>SIMBA lets companies deploy natural, human-sounding AI voice agents in 71+ languages with sub-second latency. We don't just hand customers a product and wish them luck &mdash; every customer gets a Forward Deployed Engineer who builds their agents, joins their Slack, and iterates with them weekly. We're building the future of voice AI, and we're looking for someone who can sell that vision and help bring it to life<br>
<br>
<b>About the Role</b></div>
<div>
<p>As an Account Executive / Go-to-Market, you're equal parts dealmaker and builder. You'll own the full sales cycle for new customers &mdash; from first call to close &mdash; while also getting hands-on during technical evaluations, demos, and early deployment. You understand that selling voice AI isn't just about pitching features; it's about showing prospects exactly how SIMBA fits into their world and making that first integration feel effortless.</p>
<p>
This is a rare role for someone who can command a boardroom and open a terminal.</p>
<p><b>
What You'll Do</b></p>
<ul>
<li>Own the full sales cycle from prospecting through close for mid-market and enterprise accounts</li>
<li>Run technically deep discovery calls to understand customer use cases, tech stack, and integration requirements</li>
<li>Build and demo custom voice agent prototypes during the sales process to accelerate buy-in</li>
<li>Partner with Forward Deployed Engineers to ensure a seamless handoff from sale to onboarding</li>
<li>Develop GTM playbooks, messaging, and outbound strategies to help SIMBA break into new verticals</li>
<li>Represent customer needs internally, influencing product roadmap and packaging decisions</li>
<li>Maintain a clean pipeline in CRM and accurately forecast revenue</li>
</ul></div><div><b>What We're Looking For</b></div>
<ul><li>3&ndash;6 years of experience in a sales, account executive, or GTM role at a technical B2B company</li>
<li>Track record of closing deals with both technical buyers (CTOs, engineers) and business stakeholders</li>
<li><i>Comfortable getting hands-on with APIs and no-code/low-code tools to build compelling demos</i></li>
<li>Strong understanding of the AI/ML or voice technology landscape &mdash; you follow this space closely</li>
<li>Exceptional communicator who can simplify complex technical concepts without losing their depth</li>
<li>Highly self-directed with strong pipeline discipline and a bias toward action</li>
</ul><div><b>Nice to Have</b></div>
<ul><li>Experience selling AI, voice, or conversational technology</li>
<li><i>Familiarity with telephony infrastructure, contact centers, or customer experience platforms</i></li>
<li>Prior experience in a forward deployment or solutions engineering capacity</li>
<li>Multilingual or experience selling into international markets</li>
</ul><div><b>Why Speechify SIMBA</b></div>
<ul><li>Sell a product that genuinely impresses prospects &mdash; sub-second latency and 71+ languages speaks for itself</li>
<li>High ownership role with direct input on GTM strategy and positioning</li>
<li>Work alongside a team that stays embedded with customers, so you're never selling something that doesn't deliver</li>
<li>Competitive base + commission, equity, and benefits</li>
<li>Fast-moving startup environment where your wins have outsized impact</li>
</ul>
<p><b>Think you're a good fit for this job?</b></p>
<p>
Tell us more about yourself and why you're interested in the role when you apply.
<br>
And don't forget to include links to your portfolio and LinkedIn.</p>
<p><b>
Not looking but know someone who would make a great fit?</b></p>
<p>
Refer them!</p>
<p><b>
Speechify is committed to a diverse and inclusive workplace.</b></p>
<p>
Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.</p></div><p></p>

Go-to-Market - Glasgow, United Kingdom

<div><b>JOB DESCRIPTION</b><br>
<br>
<br>
<p>Join a team that is redefining what's possible in cloud infrastructure engineering &mdash; where your contributions directly shape the technology powering global fixed income markets. At JPMorganChase, you'll work alongside talented engineers and product owners in a collaborative, growth-oriented environment that values curiosity, inclusion, and technical excellence. This is an exciting opportunity to build your skills in cloud-native infrastructure at scale, contribute to cutting-edge financial technology, and grow across both infrastructure and application development. If you're passionate about building resilient systems and want your work to have real-world impact, this is the role for you.</p><p>
As a Software Engineer II at JPMorganChase within the Global Technology team, you will be a key contributor on the infrastructure side of the team, supporting the cloud infrastructure that underpins Portfolio Management capabilities for the Fixed Income business. You will help build, manage, and support the AWS infrastructure for various portfolio management services &mdash; including what-if analysis, order sizing, automated pre-trade compliance checks, and order submission &mdash; ensuring these systems are reliable, scalable, and production-ready. You will be part of a cross-functional team of engineers and product owners building the Spectrum Portfolio Management Fixed Income product, working primarily on a large, Terraform-driven estate on AWS, with the opportunity to grow into server-side development in Java (Spring Boot) and Kotlin over time.</p><p><b>
Job responsibilities</b></p><ul><li>
Build and maintain scalable, resilient AWS infrastructure using Terraform as modular, single-purpose stacks, supporting core services such as EKS, RDS (including Oracle), ElastiCache, S3, EFS, Amazon MSK (managed Kafka), KMS, Secrets Manager, EventBridge, SNS, CloudWatch, and Lambda</li><li>
Support Amazon EKS lifecycle operations, including cluster version upgrades, node group and add-on updates, and remediation with minimal disruption to production workloads</li><li>
Monitor and support the health of the AWS estate, including triage, root-cause analysis, remediation, and participation in incident and problem management processes</li><li>
Contribute to the build and maintenance of CI/CD pipelines (e.g., Jenkins) that apply infrastructure changes safely and reliably</li><li>
Instrument the estate for observability using tools such as Datadog, CloudWatch, and Dynatrace, and use telemetry insights to support improvements to infrastructure hygiene</li><li>
Uses enterprise-authorized AI capabilities within the work environment to accelerate design comprehension and coding support (e.g., drafting unit tests and documentation), validating outputs and handling data according to sensitivity and security requirements</li><li>
Contribute to server-side development on the Spectrum Portfolio Management Fixed Income product (Java and/or Kotlin, Spring Boot) as your skills expand</li><li>
Support a team culture of diversity, inclusion, opportunity, and respect</li></ul><p><b>
Required qualifications, capabilities, and skills</b></p><ul><li>
Formal training or certification on software engineering concepts and expanding applied experience</li><li>
Foundational, hands-on experience with Infrastructure as Code using Terraform &mdash; writing, structuring, and maintaining stacks to provision and manage cloud resources</li><li>
Working knowledge of core AWS services including EC2/networking (VPC), IAM, RDS, S3, KMS, Secrets Manager, and CloudWatch</li><li>
Foundational experience with Amazon EKS and Kubernetes, including deploying workloads and supporting cluster operations</li><li>
Practical experience working with cloud infrastructure on AWS in a production or near-production environment</li><li>
Familiarity with production readiness practices including observability (metrics, tracing, logging) and incident management in distributed systems</li><li>
Working knowledge of using enterprise-authorized AI capabilities within the work environment to support software engineering workflows with strong validation habits and awareness of data sensitivity</li><li>
Ability to review and validate AI-assisted code and technical recommendations before use, escalating when uncertain and following security and data handling requirements</li></ul><p><b>
Preferred qualifications, capabilities, and skills</b></p><ul><li>
Experience with relational databases in the cloud (e.g., Oracle on RDS, SQL fundamentals) and event-driven messaging platforms (e.g., Amazon MSK/Kafka, EventBridge, SNS)</li><li>
Familiarity with containerization and platform engineering patterns (Docker, Kubernetes, Helm) and scripting for automation (e.g., Python)</li><li>
Familiarity with server-side development in Java and/or Kotlin using the Spring Boot ecosystem</li><li>
Exposure to multi-region or disaster-recovery architecture patterns with automated failover</li><li>
Domain awareness in financial services, including capital markets, trading workflows, or portfolio management concepts</li></ul><p><br>
</p><b>ABOUT US</b>
<br>
<br>
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.<br>
<div><div>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.<br>
</div></div><br>
<br>
<b>ABOUT THE TEAM</b>
<br>
<br>
J.P. Morgan Asset &amp; Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.</div>

Software Engineer II (AWS Infrastructure)

ITI Group

<div><ul><li>Full-time</li>
<li>Safety &amp; Control
</li><li>Glasgow</li></ul></div>
<br><div><div><div><h2 class="jobSectionHeader"><b>ABOUT THE JOB</b></h2>
</div>
<div><p>We're looking for a Senior Systems Engineer to take a leading role in the design, development, and integration of control systems across a diverse range of industries and client projects. You'll use your technical expertise to develop robust solutions, take ownership of key technical decisions, and help drive projects through to successful delivery.</p><p></p><p><br>
Working closely with cross-functional teams, you'll provide technical guidance throughout the project lifecycle while mentoring and supporting junior engineers to help develop the next generation of engineering talent. You'll combine a deep understanding of control systems and associated software with a strategic, solution-focused approach to tackling complex engineering challenges.</p><p></p><p><br>
If you're looking for a role where you can strengthen your technical leadership, work on challenging control systems projects, and support the development of others, this is an excellent opportunity to grow your career while making a real impact for our clients.</p></div>
</div>
<div><div><h2 class="jobSectionHeader"><b>WHO ARE ITI GROUP?</b></h2>
</div>
<div><p>Through our 50 year history, ITI Group has combined the skills, experience, and knowledge of many recognised and respected industry names to become a leading partner for industry. We develop and integrate digital transformation solutions for Energy, Nuclear and Industrial manufacturing sectors. We advance safe, secure and sustainable operations through the innovative use of technology.</p><p></p><p><br>
You&rsquo;ll be joining a global brand with locations across the UK, Europe and North America. Our people work together with clients to solve problems, unlock the potential of the connected world, and create solutions that deliver value.</p><p></p><p><br>
At the heart of ITI Group is a complete commitment to innovation and transformation. Our people are practical, insightful and dynamic, with a personal approach. We are dedicated to working in partnership with our colleagues, leaders and customers, and developing a culture that allows us to inspire, and deliver a safe, sustainable future where people shine.</p></div>
</div>
<div><div><h2 class="jobSectionHeader"><b>SUMMARY OF ROLE AND RESPONSIBILITIES</b></h2>
</div>
<div><p><i>You will:</i></p><ul>
<li>
Develop complex system architectures, designs, and detailed specifications to meet client requirements.</li>
<li>Integrate various subsystems and components to form a cohesive system, ensuring overall system compatibility and performance.</li>
<li>Develop and execute system testing and validation routines to verify that systems meet design specifications and performance criteria.</li>
<li>Prepare, maintain and review comprehensive technical documentation, including requirements, design specifications, test plans, operator manuals and quality documentation.</li>
<li>Analyse and translate client requirements into functional and non-functional specifications independently or as a part of a larger team.</li>
<li>Drive technical discussions with the project teams and identify and resolve technical issues.</li>
<li>Support and lead commissioning at client sites.</li>
<li>Select suitable components and specify procurement activities as required.</li>
<li>Be actively involved in the testing and troubleshooting of bespoke systems.</li>
<li>Encourage and champion changes and improvements as opportunities arise.</li>
<li>Engage in continuous learning to develop technical skills and knowledge relevant to system integration.</li>
<li>Provide mentorship and technical guidance to junior engineers, fostering a collaborative and knowledge-sharing environment.</li>
<li>Communicate with clients to understand their needs, manage expectations, ensuring their satisfaction with the delivered system.</li>
<li>Work closely with cross-functional teams, including software, hardware, workshop and project management, to ensure successful project delivery.</li>
<li>Follow all health and safety regulations, procedures and protocols.</li>
<li>Accountable for delivering their project scope to company quality management system.</li>
<li>Accountable for delivering their project scope to company process and procedures.</li>
<li>Base knowledge of client specific standards and international standards.</li>
<li>Capable of conducting quality and technical review on peers.</li>
<li>Assist with any other duties reasonably requested and in line with the requirements of the post.</li>
<li>Successfully identify and complete all relevant training both in-house and external, as required.</li>
<li>Assist with any other duties reasonably requested and in line with the requirements of this role.</li>
</ul></div></div><div><div><h2 class="jobSectionHeader"><b>SUMMARY OF REQUIREMENTS</b></h2>
</div>
<div><p><i>We are looking for:</i></p><p></p><p><b><i><br>
Experience and Knowledge</i></b></p><ul>
<li>
A minimum of 5 years&rsquo; experience in systems engineering.</li>
<li>In depth knowledge of Software Packages relevant to the role of a Senior Systems Engineer i.e. SCADA packages, PLC packages and HMI packages.</li>
<li>Experience in the application of systems engineering principles and methodologies.</li>
<li>Familiarity and experience in the application of system integration processes, tools and technologies.</li>
<li>An understanding of industry and company quality management systems, process.</li>
<li>Experience of software development integration.</li>
<li>Experience working on client sites.</li></ul><p></p><p><b><i><br>
Skills and Abilities</i></b></p><ul><li>
Good verbal and written communication skills for effective collaboration and client interaction.</li></ul></div>
</div><div><div><h2 class="jobSectionHeader"><b>VALUES</b></h2>
</div>
<div><p>In line with our company values we are looking for someone who,</p><p>
Will '<b>Deliver</b>' what we promise</p><p>
Will demand the highest levels of '<b>Safety and Security</b>'</p><p>
Will apply '<b>Technical Mastery</b>'</p><p>
Is committed to '<b>Continual Learning</b>'</p><p>
Can work '<b>Collaboratively</b>'</p><p>
Will challenge the norm to make a difference through '<b>Innovation</b>'</p></div>
</div>
<div><div><h2 class="jobSectionHeader"><b>WHAT YOU'LL LOVE ABOUT WORKING HERE</b></h2>
</div>
<div><p>As a Great Place to Work&reg; certified organisation with over 50 years of deep technology expertise, you&rsquo;ll work alongside specialists who solve complex, real-world challenges. You&rsquo;ll gain exposure to intelligent systems that power critical facilities - building skills that shape safer, smarter, and more sustainable operations.</p></div>
</div>
<div><div><h2 class="jobSectionHeader"><b>WHAT WE CAN OFFER YOU</b></h2>
</div>
<div><p>Inspire and innovate with us; Join ITI Group, a place where you can shine! Find out more about what we can offer you by visiting our careers page on the ITI Group Website.</p><p></p><p><br>
At ITI Group our people are our best asset. We offer a variety of benefits, to attract and retain talent, which include:</p><ul>
<li>
25 days annual leave, 8 Bank Holidays, plus the ability to buy and sell up to 5 days per year</li>
<li>Flexible start and finish times, including flexi-Fridays</li>
<li>Competitive Employee Referral Award Scheme</li>
<li>Private Medical Insurance</li>
<li>Life Assurance</li>
<li>Pension</li>
<li>Payment of professional membership fees</li>
<li>Healthy Extras - Employee Assistance Programme, access to a practising GP, Confidential Advice</li>
<li>Enhanced family friendly policies</li></ul><p></p><p><br>
ITI is an equal opportunities employer. For more information, please refer to our Equality of Opportunity statement on the ITI Group Careers page.</p><p></p><p><b><br>
Please note: to help our interviewers stay fully engaged in the conversation, we use an AI note taker during first-round interviews. It will join the meeting to create a transcript, which is used only to support the hiring process.</b></p></div></div></div>

Senior Systems Engineer

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