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information technology operations engineer

MaxAB

<div>
 
 
 Company Description
 
 
 
 MaxAB is re-engineering Africa's informal retail sector through a B2B e-commerce and fintech super app. Since launching in 2018, we've connected over 150,000 traditional retailers with suppliers, delivering 2.5+ million orders across Egypt and Morocco. Our fintech business now generates more revenue than e-commerce, with over $180 million in sales last year. Following our merger with Wasoko, we're expanding across Sub-Saharan Africa.
 
 
 
 
 
 
 Role Objectives:
 
 
 
 
 
 
 We are looking for an IT Operations Engineer who will ensure our internal systems, infrastructure, and end-user technology run reliably, securely, and efficiently. The ideal candidate is hands-on, adaptable, and comfortable working in a scaling startup where ownership and impact are high.
 
 
 
 
 
 
 What You&rsquo;ll Do :
 
 
 
 
 
 
 
 IT Infrastructure &amp; Operations:
 
 
 
 ● Manage and support core IT systems, endpoints, and network infrastructure.
 
 
 ● Ensure high availability of business-critical systems used by operations, sales, and warehouse teams.
 
 
 ● Perform system upgrades, patching, and routine maintenance with minimal downtime.
 
 
 ● Administer, manage, and troubleshoot call center systems .
 
 
 ● Back up VMs and physical servers with Backup &amp; Replication for data backup and recovery.
 
 
 ● Raise Tickets on Jira and be able to manage the tickets .
 
 
 
 
 
 
 Incident Management &amp; Support :
 
 
 
 ● Act as the first and second line of support for IT incidents and service requests.
 
 
 ● Troubleshoot hardware, software, network, and access-related issues.
 
 
 ● Perform root cause analysis and implement long-term fixes.
 
 
 ● Maintain clear incident documentation and post-incident reports.
 
 
 ● Troubleshoot, diagnose, and resolve hardware, software, and other network problems.
 
 
 ● Manage the Kaspersky Security Center environment.
 
 
 
 
 
 
 User &amp; Access Management :
 
 
 
 ● Administer Google Workspace , VPNs, and internal systems.
 
 
 
 
 
 
 Security &amp; Compliance :
 
 
 
 ● Implement and maintain endpoint security, device policies, and access controls.
 
 
 ● Monitor systems for vulnerabilities and security threats.
 
 
 ● Support internal audits, compliance, and IT risk management initiatives.
 
 
 
 
 
 
 Vendor &amp; Asset Management :
 
 
 
 ● Liaise with vendors, ISPs, and service providers.
 
 
 
 
 
 
 What We&rsquo;re Looking For:
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in IT, Computer Science, or related field (or equivalent experience).
 </li>
 <li>
 3+ years experience in IT operations, systems support, or infrastructure roles.
 </li>
 <li>
 Experience working in a startup or fast-paced SME environment is an advantage.
 </li>
 <li>
 Networking fundamentals (LAN/WAN, VPNs, DNS, DHCP).
 </li>
 <li>
 Hands-on experience with Windows, Linux, and Mac OS environments.
 </li>
 <li>
 Familiarity with remote support tools and helpdesk software like Jira.
 </li>
 <li>
 Basic knowledge of networking principles and cyber security best practices.
 </li>
 <li>
 Experience with cloud platforms (Google Workspace, Microsoft 365) is a plus.
 </li>
 <li>
 Strong diagnostic, problem-solving, and communication skills.
 </li>
 <li>
 Ability to work independently and across multiple regional offices.
 </li>
 </ul>
</div>

Information Technology Operations Engineer

Living Stones Group

<div>
 
 
 IT Support Engineer
 
 
 
 
 
 
 
 Highlight:
 
 The IT Support Engineer (L1) holds an essential role at Living Stones Group (LSG). This position supports new and existing clients who work in a variety of industries and regions. LSG is a global company that supports clients with remote and on-prem solutions.
 
 
 
 
 
 
 Hours:
 
 This position is a full-time 40-hour per week (Monday to Friday), hybrid (primarily remote with scheduled office work in Cairo as needed). Work hours are during the afternoon and evening. This position also covers a minimum of one Sunday shift per month to monitor the service desk and respond to client needs. Comp time is provided for Sunday shifts.
 
 
 
 
 
 
 
 Main Responsibilities for this Position:
 
 
 
 <ul>
 <li>
 Knowledge of system security (e.g., intrusion detection systems) and data backup and recovery. &nbsp;
 </li>
 <li>
 Maintains and administers computer networks and related computing environments. &nbsp;
 </li>
 <li>
 Has Hands-on experience in networking, routing, and switching. &nbsp;
 </li>
 <li>
 Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems. &nbsp;
 </li>
 <li>
 Manage file servers and printer servers. &nbsp;
 </li>
 <li>
 Manage hardware and software assets. &nbsp;
 </li>
 <li>
 Ability to create accurate network diagrams and documentation for designing and planning network communication systems. &nbsp;
 </li>
 <li>
 Handling Outlook and mailbox-related issues &nbsp;
 </li>
 <li>
 Walk customers through installing applications and computer peripherals. &nbsp;
 </li>
 <li>
 Ask targeted questions to diagnose problems. &nbsp;
 </li>
 <li>
 Conduct remote troubleshooting. &nbsp;
 </li>
 <li>
 Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician, or similar role &nbsp;
 </li>
 <li>
 Hands-on experience with Windows/Linux OS environments
 </li>
 </ul>
 
 
 
 
 
 
 Language Skills:
 
 
 
 <ul>
 <li>
 Fluent and competent on a professional level, both verbally and written, in Arabic and English.
 </li>
 </ul>
 
 &nbsp;&nbsp;
 
 
 
 
 Requirements:
 
 
 
 &nbsp;
 
 
 
 &nbsp;
 
 <ul>
 <li>
 
 Very good internet connectivity from remote work location.
 
 </li>
 <li>
 
 Degree in computer science or information technology.
 
 </li>
 <li>
 
 CCNA certification is required. Microsoft, Linux, or Cisco certifications are advantageous. &nbsp; &nbsp;
 
 </li>
 <li>
 
 Prior experience in tech support, desktop support, or a similar role. &nbsp;
 
 </li>
 <li>
 
 Proficiency in the following areas of technical support:
 
 </li>
 </ul>
 
 
 -Microsoft 365, including Outlook, SharePoint, OneDrive, Security and MFA.
 
 
 
 
 -Windows/Mac and desktop support proficiency
 
 
 
 
 -Remote desktop applications and help desk software.
 
 
 
 
 -Active Directory (AD) and Identity
 
 
 
 
 -Networking and connectivity
 
 
 
 
 -MSP tools and methodology
 
 
 <ul>
 <li>
 
 Attention to detail and ability to follow standard operating procedures (SOP) with good documentation and problem-solving skills. &nbsp;
 
 </li>
 <li>
 
 Excellent interpersonal skills. &nbsp;
 
 </li>
 <li>
 Communication Skills: Ability to communicate technical information clearly, written and verbally, to non-technical stakeholders and collaborate effectively with team members.
 </li>
 </ul>
 
 
 
 
 
 
 Physical Ability:
 
 
 
 <ul>
 <li>
 Physical ability to lift equipment and perform on-site tasks in LSG and client offices and worksites.
 </li>
 </ul>
 
 
 
 
 Please submit CV or submit questions to: people@livingstones.group
 
</div>

IT Support Engineer (L1)

Bosta

<div>
 About Bosta:
 
 
 Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience together to provide a one-stop shop for delivery solutions.
 
 
 We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.
 
 
 
 Job Code:
 
 Non-Budgeted-2025TECH-251
 
 
 
 Job Responsibilities:
 
 
 
 <ul>
 <li>
 Design and create services and system architecture for your projects, and contribute and provide feedback to other team members via technical design sessions
 </li>
 <li>
 Collaborate with the front-end engineers in building, and shipping scalable APIs to be consumed by our client-facing solutions
 </li>
 <li>
 Build and maintain third-party API integrations, fetching, and processing of data
 </li>
 <li>
 Work with the product and design teams to discuss the requirements of the value teams (including business, marketing, sales, and logistics operations), understand end-user requirements, formulate use cases, and then translate them into usable and scalable features
 </li>
 <li>
 Find the right balance between progress (i.e. shipping quickly) and perfection (i.e. measuring twice). Mentor and empower other engineers around you
 </li>
 <li>
 Develop and maintain high-performance and scalable backend systems that can handle high traffic volumes, while ensuring data integrity, security, and reliability
 </li>
 <li>
 Continuously monitor and optimize the performance of backend systems, and implement appropriate measures to ensure optimal system uptime and availability
 </li>
 <li>
 Communicate effectively with stakeholders, including non-technical team members, to ensure that they understand the technical decisions being made and how they will impact the product
 </li>
 <li>
 Drive innovation and contribute to the growth of our company vision by creating new products and collaborating closely with the product and design teams
 
 
 
 </li>
 </ul>
 
 Job Qualifications:
 
 
 
 <ul>
 <li>
 1-3 years of experience as a Backend Software Engineer
 </li>
 <li>
 A bachelor&rsquo;s degree in computer science or related fields is preferred
 </li>
 <li>
 Excellent programming skills in JavaScript, Node.js, Express framework, and related technologies
 </li>
 <li>
 Experience managing NoSQL databases/search engines such as Redis, MongoDB, Elasticsearch, etc
 </li>
 <li>
 Experience building and implementing CI/CD pipelines
 </li>
 <li>
 Experience with A/B testing and canary deployments
 </li>
 <li>
 Knowledge of GCP, AWS, or other similar cloud providers
 </li>
 <li>
 Knowledge of container technology (Docker, Kubernetes)
 </li>
 <li>
 Demonstrated expertise in managing a broad system with multiple integrated components
 </li>
 <li>
 Ability to jump into legacy code and understand it quickly
 </li>
 <li>
 Excellent problem-solving skills.
 </li>
 <li>
 Excellent leadership skills
 
 
 
 </li>
 </ul>
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>

Backend Engineer

Talent 360 ME

<div>
 
 We Are Hiring: Contract Full-Stack Developer (React &amp; Node.js)
 
 
 
 We are seeking a Contract Full-Stack Developer to join one of our top clients and contribute to the development of project-based web applications using
 
 React.js
 
 and
 
 Node.js (NestJS)
 
 .
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Design, develop, and maintain full-stack web applications
 </li>
 <li>
 Translate Figma designs into high-quality, pixel-perfect user interfaces
 </li>
 <li>
 Develop, integrate, and consume APIs with a solid backend architecture
 </li>
 <li>
 Write clean, scalable, and maintainable code while optimizing application performance
 
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Computer Science, Software Engineering, Information Technology, or a related field
 </li>
 <li>
 0&ndash;3 years of experience as a Full-Stack Developer or Software Engineer
 </li>
 <li>
 Strong proficiency in JavaScript and TypeScript
 </li>
 <li>
 Hands-on experience with React.js, Node.js, and NestJS
 </li>
 <li>
 Solid understanding of API design principles and backend architecture
 
 
 
 </li>
 </ul>
 
 Working Conditions
 
 
 
 <ul>
 <li>
 Remote/Hybrid based job
 </li>
 <li>
 Contract-based engagement
 </li>
 <li>
 Project-based
 </li>
 <li>
 Flexible working hours
 </li>
 </ul>
</div>

FullStack Developer (Remote)

e& Egypt

<div>
 
 Job Description:
 
 <ul>
 <li>
 controlling the preventive and corrective maintenance processes of the civil infrastructures&rsquo; network assets, in both aspects; technically and the commercially.
 </li>
 <li>
 Facilitate the access and core networks maintaining the healthy operation and optimum capacity, and to allow the network technology upgrading and expansions.
 </li>
 <li>
 Utilize and governance effectively and efficiently of all the external and internal resources i.e. (budgets, POs., .etc.), to enhance the access and core network civil infrastructure&rsquo;s performance.
 </li>
 <li>
 Ensure day-to-day network operations run smoothly and take actions that are in line with Etisalat&rsquo;s values &amp; vision, to maximize network sites availability KPIs.
 </li>
 <li>
 E2E governance control over the network assets dismantling and return process to Etisalat&rsquo;s stores.
 </li>
 <li>
 Assessment of the new project business cases feasibility technically and commercially.
 </li>
 <li>
 Performance governance of all the section KPIs. Both internally with the teams and externally with PMO and internal customers.
 
 
 Dashboard presentation preparation to top management in monthly basis
 </li>
 </ul>
 
 
 
 
 Job Requirements:
 
 <ul>
 <li>
 Civil Engineer
 </li>
 <li>
 3-4 years of experience
 </li>
 <li>
 Network management
 </li>
 <li>
 Budget control
 </li>
 <li>
 Structural engineering knowlegde
 </li>
 </ul>
 
 
</div>

Civil Work Supervisor

PIPECARE Group

<div>
 
 PIPECARE Group
 
 is looking for an experienced
 
 Pipeline Integrity Engineer
 
 to join our team .
 
 
 By providing technology and service focused solutions to the international arena of the oil and gas industry, the PipeCare Group of companies has been helping our customers ensure the integrity of their pipeline and facility assets for over 20 years.
 
 
 
 Industry/sector:
 
 Oil &amp; Gas / In Line Inspection services.
 
 
 
 Pipeline Integrity Engineer
 
 is responsible for performing comprehensive Fitness-for-Service assessment studies on client&rsquo;s pipelines using API 579 and other international standards.
 
 
 
 Key Responsibilities &amp; Authorities
 
 
 
 <ul>
 <li>
 Perform FFP evaluations of clients&rsquo; assets based on Level 1 &amp; 2 assessments of damage mechanisms.
 </li>
 <li>
 Performing RSTRENG calculations per clients&rsquo; requirements
 </li>
 <li>
 Perform Abaqus simulation models for corroded components
 </li>
 <li>
 Integrate inspection data into Abaqus simulation and perform analysis for degraded components
 </li>
 <li>
 Evaluate repair options and make recommendations to clients.
 
 
 </li>
 </ul>
 
 Team leadership and collaboration
 
 
 
 <ul>
 <li>
 Develop training material related to Pipeline Integrity
 </li>
 <li>
 Lead, mentor, and train a team of Integrity Engineers within the corporation, ensuring their skills are up-to-date and that they are consistently applying high-quality standards
 </li>
 <li>
 Act as the primary subject matter expert (SME) on Integrity Engineering during internal and external audits
 </li>
 <li>
 Liaise with clients, project managers, and integrity engineers to understand project requirements and provide data-driven insights to support decision-making
 </li>
 <li>
 Communicate complex findings and data-driven narratives to senior management and other non-technical stakeholders.
 
 
 </li>
 </ul>
 
 Skills/Experience
 
 
 
 <ul>
 <li>
 Minimum of Bachelor&rsquo;s Degree in Mechanical Engineering
 </li>
 <li>
 8 -10 years&rsquo; experience in Pipeline integrity in the Oil and Gas industry
 </li>
 <li>
 Experience in API 579, ASME codes, Abaqus
 </li>
 <li>
 Strong professional command of written and spoken English in addition to communication skills is a must
 
 
 </li>
 </ul>
 
 Physical and Mental Requirements:
 
 
 
 <ul>
 <li>
 Lifting and Carrying: Ability to lift and carry up to 50 pounds
 </li>
 <li>
 Mobility: Must be able to walk and climb to perform duties, including maneuvering within a refinery or plant environment and accessing elevated platforms via ladders and stairwells
 </li>
 <li>
 Communication: Sufficient clarity of speech and hearing, or other communication capabilities, to communicate effectively
 </li>
 <li>
 Focus and Multitasking: Ability to maintain focus and multitask effectively
 </li>
 <li>
 Safety Equipment: Must be able to wear safety equipment as required by the safety department for personal protection, if/where needed in manufacturing environments.
 </li>
 <li>
 Personal Mobility and Reflexes: Sufficient personal mobility and physical reflexes, with or without reasonable accommodations, to perform office duties and travel to off-site locations when necessary
 
 
 </li>
 </ul>
 
 About PIPECARE Group:
 
 
 
 PIPECARE Group offers comprehensive In-Line Inspection Services to identify and size pipeline threats, Utilizing advanced technologies such as Magnetic Flux Leakage, Transverse Field Inspection, Ultrasound, and specialized tools, PIPECARE ensures precise detection and assessment of various pipeline anomalies.
 
 
 
 What we do:
 
 
 
 
 
 In-Line Inspection Services
 
 
 
 
 PIPECARE provides In-Line Inspection Services to locate, identify, and size threats, supporting integrity management requirements.
 
 
 Check out our AI Technology and other cutting-edge technologies by clicking the following YouTube Links:
 
 
 
 PIPECARE Group - YouTube
 
 
 
 
 SMART AI CALIPER - Inspection Experience Like Never Before
 
 
 
 
 
 Inspection Technologies
 
 
 
 
 Magnetic Flux Leakage (MFL): Detects and sizes general corrosion and metal loss anomalies, especially circumferentially oriented.
 
 
 Transverse Field Inspection (TFI): Detects and sizes general corrosion and metal loss anomalies, primarily axially oriented.
 
 
 Ultrasound (UT): Detects and sizes general and other metal loss anomalies with high depth sizing accuracy.
 
 
 Ultrasonic Crack Detection: Detects and sizes cracks and colonies of cracks.
 
 
 Caliper (Geometry): Detects and sizes deviations in the ideal circular shape of a pipeline (dents, ovalities, wrinkles, etc.).
 
 
 
 Specialized Tools and Technologies
 
 
 
 Combo Tools: Use multiple measurement systems in various combinations.
 
 
 Specialized Tubing Technologies: Designed for Furnace and Downhole Operations.
 
 
 
 Equal Opportunity Employer: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
 
 
 
 Powered by JazzHR
 
 
 dVG7canwCE
</div>

Pipeline Integrity Engineer

Mastercard

<div>
 
 Our Purpose
 
 
 
 
 Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we&rsquo;re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
 
 
 
 
 Title And Summary
 
 
 
 Senior Specialist, Product Operations
 
 
 Who is Mastercard?
 
 
 We are the global technology company behind the world&rsquo;s fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless&reg;. We ensure every employee has opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.
 
 
 
 Overview
 
 
 
 MasterCard Loyalty &amp; Engagement (L&amp;E) provides a range of solutions to financial institutions, non-financial institutions and merchants to help them grow their business more profitably and in line with their business strategies. Our issuer value propositions include cardholder benefits and insurances (which protect cardholders and make their day to day lives easier) and rewards and card-linked offers platforms and program management capabilities. Our merchant solutions enable retailers to attract new customers, cross-sell to existing customers and win back customers leveraging spending data and MasterCard&rsquo;s network capabilities.
 
 
 The L&amp;E team is looking for a Senior Specialist, Rewards and Offers Program Support to support the regional Product Operations team, and the regional Product team, both in ensuring day to day management of all programs and products under Rewards and Offers, and managing all the billing and reconciliation activities (Issuer and Vendor).
 
 
 The ideal candidate is highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset.
 
 
 The successful candidate will bring to the role significant project delivery capability, commercial/business improvement acumen and be able to lead projects to deliver enhancements and new solutions with a high level of customer satisfaction.
 
 
 Role
 
 
 <ul>
 <li>
 Support Program management operations - Ensure customers and vendors billing is reported/processed accurately
 </li>
 <li>
 Support relationships with external vendors
 </li>
 <li>
 Manage website changes and system setups
 </li>
 <li>
 Project Management and communication updates of key initiatives being undertaken to improve the overall operational performance and delivery of Rewards projects to stakeholders
 </li>
 <li>
 Execute consistent change/update processes for reliable and efficient delivery and ongoing operations of Rewards programs
 </li>
 <li>
 Collaborates cross-functionally to execute and support programs as defined by platform/application
 </li>
 <li>
 Product documentation translations
 </li>
 <li>
 Draft materials such as training decks to support new product implementation
 </li>
 <li>
 Coordinating customer escalations on operational incidents and issues and ensuring timely resolution
 </li>
 <li>
 Work closely with the key Product &amp; Platform leads to develop and enable client delivery requirements
 
 
 
 </li>
 </ul>
 
 The Ideal Candidate For This Position Should
 
 
 
 <ul>
 <li>
 Have worked and have experience in a Business Operations or Loyalty role within a Multinational Organization, preferably a customer facing role.
 </li>
 <li>
 Demonstrated success working with stakeholders across other business units, functions and markets in support of cross-functional projects/programs
 </li>
 <li>
 Be a strong and confident, writer and speaker, able to communicate your vision and roadmap effectively to a wide variety of internal and external stakeholders
 </li>
 <li>
 Have strong analytical and organizational skills - ability to identify process/efficiency enhancements and attention to detail
 </li>
 <li>
 Have foresight and ability to identify issues before they develop into problems and to proactively resolve issues directly or through escalation to appropriate partners or stakeholders
 </li>
 <li>
 Have undergraduate degree from a top university, ideally focused on Business Management, Finance or Statistics
 
 
 
 </li>
 </ul>
 
 Corporate Security Responsibility
 
 
 
 All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
 
 
 <ul>
 <li>
 Abide by Mastercard&rsquo;s security policies and practices;
 </li>
 <li>
 Ensure the confidentiality and integrity of the information being accessed;
 </li>
 <li>
 Report any suspected information security violation or breach, and
 </li>
 <li>
 Complete all periodic mandatory security trainings in accordance with Mastercard&rsquo;s guidelines.
 </li>
 </ul>
</div>

Senior Specialist, Product Operations

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