business development officer Jobs in Karachi

business development officer

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international sales executive Jobs in Karachi

international sales executive

production support officer Jobs in Karachi

production support officer

international call center officer

Shahenshah Accountants & Consultants

We are seeking a skilled and customer-focused International Call Center Officer to manage inbound and outbound calls with international and local clients. The officer will provide guidance on UAE visa applications, business setup, government documentation, and related services, ensuring high-quality customer support and compliance with UAE regulations. The role requires excellent communication skills, a strong understanding of UAE government processes, and the ability to handle client queries professionally.Key Responsibilities:<ul><li>Handle inbound and outbound calls from clients regarding visa processing, company formation, PRO services, and other UAE government-related matters.</li><li>Provide accurate information about documentation requirements, timelines, and procedures.</li><li>Coordinate with the PRO/government relations team to ensure smooth processing of applications.</li><li>Assist clients in understanding service packages and guide them through the application process.</li><li>Maintain updated records of customer interactions and ensure proper follow-up.</li><li>Escalate complex cases or complaints to senior management while ensuring timely resolution.</li><li>Achieve performance targets related to call handling, service quality, and customer satisfaction.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Business Administration, Internationa relations, or related field (preferred).</li><li>Prior experience in call center, customer service, or PRO/government services in the UAE.</li><li>Strong knowledge of UAE visa types, residency permits, and company setup processes.</li><li>Excellent communication skills in English.</li><li>Ability to multitask, handle pressure, and maintain professionalism with international clients.</li><li>Computer literate with knowledge of CRM systems and MS Office.</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs60,000.00 per monthWork Location: In person

International Call Center Officer

ABS INTERNATIONAL

Job Type: Full-time Schedule: Monday to Saturday, 6pm-2amJob SummaryABS International seeks a detail-driven Call Center Compliance Officer to maintain regulatory excellence and uphold integrity in our contact center operations. This role ensures organizational adherence to regulatory requirements and ethical standards in a fast-paced call center environment located in Karachi.Key Responsibilities<ul><li>Develop and enforce compliance policies specific to call center operations</li><li>Monitor and audit calls for compliance with telemarketing regulations and quality standards</li><li>Stay updated on regulatory changes affecting call center operations (TCPA, FDCPA, FTC rules)</li><li>Conduct risk assessments and implement corrective actions for compliance gaps</li><li>Provide compliance training and guidance to call center agents and management</li><li>Ensure adherence to data protection and privacy regulations (PCI DSS, GDPR if applicable)</li></ul>Requirements<ul><li>1-2 years compliance experience in call center or BPO environment</li><li>Strong knowledge of call center regulations and telemarketing compliance</li><li>Experience with call monitoring systems and quality assurance processes</li><li>Excellent analytical and communication skills</li><li>High integrity and commitment to ethical standards</li><li>Bachelor's degree in Law, Business Administration, or related field preferred</li></ul>Benefits<ul><li>Competitive Salary</li><li>Professional Growth Opportunities: Career advancement in compliance management</li><li>Dynamic Work Environment: Fast-paced call center operations</li><li>Ongoing Training and Support: Continuous professional development</li><li>Performance Bonuses: Quarterly incentives based on performance</li></ul>Job Type: Full-timeWork Location: In person

Call Center Compliance Officer

Fulcrum Pvt Ltd

Phone Banking OfficerIndustry: Banking.Duty Timings: Evening &amp; Night Qualification &amp; Experience:<ul><li>Graduate.</li><li>Fresher to 1 Year of call center experience.</li></ul>Gender: MaleResponsibilities include but are not limited to;No sales Target<ul><li>Meet daily/weekly/monthly performance indicators as per defined processes.</li><li>All customer queries and complaints are addressed within the minimum possible time.</li><li>Track complete call information and follow up for any post call processing for customer inquiry.</li></ul>Job Types: Full-time, ContractPay: Rs37,000.00 - Rs45,000.00 per monthWork Location: In person

Phone Banking Officer

At-Desk PVT LTD

Job description:<ul><li>Perform tasks to support the customer services department in the UK.</li><li>Managing inbound and outbound calls.</li><li>Following various communication scripts when speaking to a caller.</li><li>Customer engagement through voice, chat and other corresponding platforms.</li><li>Identifying customer needs, answering questions and providing solutions/alternatives.</li><li>Keeping records of all conversations organized</li><li>Improving performance and hit goals.</li><li>Managing customer accounts</li><li>Performing data entry tasks as necessary.</li></ul>Skills Requirement<ul><li>International Call Center Background</li><li>Communication Skills(Speaking English Frequently and Confidently, Good listening skills)</li><li>Multitasking Ability</li><li>Excellent command of computer and internet.</li></ul>Flexible, Adaptable, Creative, Energetic attitude.Monday to Friday, Alternate Saturdays. 1:00pm - 10:00PMLocation : Bahadurabad , Karachi (ON-SITE)Check salary package before applying.Job Type: Full-timePay: Rs40,000.00 - Rs45,000.00 per monthExperience:<ul><li>International call center: 1 year (Preferred)</li><li>Customer Service: 1 year (Preferred)</li></ul>Work Location: In person

Customer Support Representative (UK Based Campaign, Calls & Chat)

AppedologyPK Recruitment

Job SummaryWe are hiring an International CSR with strong English communication skills and prior healthcare or medical billing customer service experience. This role involves supporting international clients, assisting with billing-related queries, maintaining accurate records, and ensuring smooth communication between clients and internal teams. The ideal candidate will be detail-oriented, organized, and confident handling healthcare-related customer interactions.Key ResponsibilitiesCustomer Support (Healthcare)<ul><li>Handle inbound and outbound calls with international healthcare/medical billing clients.</li><li>Assist clients with billing-related inquiries, claim status, and service updates.</li><li>Manage follow-ups via phone and email for pending claims or documentation.</li><li>Maintain detailed call logs and update CRM systems.</li></ul>Back-Office &amp; Billing Support<ul><li>Prepare and verify invoices, payment records, and claim-related documentation.</li><li>Perform accurate data entry of billing information into internal systems.</li><li>Prepare reports, presentations, and assist management with administrative tasks.</li></ul>Cross-Functional Coordination<ul><li>Collaborate with the medical billing team to resolve client issues quickly.</li><li>Support operational projects and ensure compliance with internal processes.</li><li>Provide administrative support to ensure smooth day-to-day workflow.</li></ul>Requirements &amp; Qualifications<ul><li>Mandatory: Previous experience as a CSR or in customer service within healthcare/medical billing campaigns.</li><li>Strong English communication skills (spoken &amp; written).</li><li>Bachelor&rsquo;s degree preferred.</li><li>Familiarity with EOB, CPT codes, HIPAA compliance is a strong plus.</li><li>Experience with MS Office (Excel, Word, Outlook) and CRM tools.</li><li>Strong problem-solving, organizational, and multitasking abilities.</li></ul>Preferred Skills<ul><li>Knowledge of US healthcare processes &amp; insurance terminology.</li><li>Prior work in an international BPO / call center serving healthcare clients.</li><li>Ability to handle sensitive data with confidentiality and professionalism.</li></ul>What We Offer<ul><li>5 working days (Monday&ndash;Friday).</li><li>Medical insurance.</li><li>Provident fund.</li><li>Free pick &amp; drop service.</li></ul>Job Type: Full-timePay: Rs70,000.00 - Rs100,000.00 per monthApplication Question(s):<ul><li>Have you previously worked as a Customer Support Representative in healthcare/medical billing campaigns, serving international clients?</li></ul>Work Location: In person

International Customer Support Representative (Healthcare/ Medical Billing)

Eminent4U

About Eminent4U Private Limited:Join a dynamic team that goes beyond the typical call center experience. As the offshore branch of a UK-based company, we offer unique professional growth opportunities and international exposure. Our commitment to work-life balance and a positive, nurturing culture allows us to focus on the well-being and development of our team members.Job Purpose:As a Customer Support / Sales Support at Eminent4U Private Limited, you are pivotal in fostering excellent customer relations and maintaining the integrity of our services. Your role involves direct interaction with customers to resolve issues, retain clients, and enhance overall satisfaction, all within a framework of measurable key performance indicators (KPIs).Responsibilities and KPIs:<ul><li>Customer Interactions, Support &amp; Sale</li><li>Engage with customers via telephone to efficiently address and resolve queries about products, sales, retentions, resolution, quality assurance and bookings, aiming for first-contact resolution to ensure customer satisfaction.</li><li>Manage to maintain a high customer satisfaction level consistently.</li><li>Utilize strategic techniques to transform inquiries into opportunities for customer upgrades, sales and savings.</li><li>Product Knowledge &amp; Expertise:</li><li>Continuously enhance your understanding of the company&rsquo;s products and services to provide accurate and helpful information to customers.</li><li>Maintain high scores in product knowledge assessments to ensure expertise in all customer interactions.</li><li>Relationship Management:</li><li>Build and sustain lasting relationships with customers to encourage repeat business and ongoing satisfaction.</li><li>Manage to sustain a high rate of repeat customers.</li><li>Collaboration &amp; Reporting:</li><li>Collaborate closely with the UK team to ensure timely updates and synchronization of customer interaction data.</li><li>Ensure all customer interactions are reported on time and accurately.</li></ul>Skills and Qualifications:<ul><li>Stellar communication skills.</li><li>Proven ability to listen actively and respond to customer needs effectively.</li><li>Strong multitasking abilities.</li><li>Team-oriented mindset.</li><li>Flexibility and adeptness in managing and exceeding KPIs.</li><li>Positive attitude and keen attention to detail.</li><li>Willingness to go the extra mile for customer satisfaction.</li></ul>Why Join Eminent4U Private Limited?<ul><li>Timings: Afternoon Shift (1:00 PM - 09:30 PM | 2:00 PM - 10:30 PM) with alternate weekends off.</li><li>Annual bonuses, Anniversary bonus, KPI based rewards &amp; several fringe benefits.</li><li>Office location: PECHS, Block-6, Sharah-e-Faisal, Karachi.</li><li>Opportunity to work in a dynamic and inclusive environment focused on professional growth and employee satisfaction.</li></ul>Join Eminent4U Private Limited:We offer more than just a job; it's a career opportunity that transcends the typical call center experience. As the offshore branch of a UK-based company, we provide a unique environment for professional growth and international exposure. With a strong emphasis on work-life balance and a positive, nurturing culture, we prioritize the well-being and development of our team members.Job Type: Full-timePay: From Rs65,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Customer Support: 2 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Customer Support Representative

Telemarketing

Hiring for the position of Fresh &amp; Experienced International Caller in a similar field giving the services of outbound calls for our US clientsRequirments:&middot; Fluent English is required only.&middot; Hardworking &amp; punctual.<ul><li>Excellent communication and interpersonal skills</li><li>Provide accurate information about products, services, and company policies.</li><li>Previous customer service or call center experience preferred</li><li>Strong verbal and written communication skills</li><li>Ability to multi-task, prioritize, and manage time effectively</li><li>Proficient in using CRM software and Microsoft Office Suite</li><li>Patience, empathy, and a positive attitude</li></ul>&middot; Matriculation/Intermediate/ fresh candidates are encouraged to apply.Intermediate or Bachelors.Fixed Salary + Uncapped Commissions + Daily &amp; Weekly IncentivesJob Types: Full-time, Part-timeLanguage:<ul><li>Good English (Required)</li></ul>Job Type: Full-timePay: Up to Rs40,000.00 per monthApplication Question(s):<ul><li>Do you live near Gulshan-e- iqbal Karachi?</li></ul>Language:<ul><li>Fluent In English (Required)</li></ul>Job Types: Full-time, Part-time, FresherPay: Rs40,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Language:<ul><li>Fluent in English (Required)</li></ul>Location:<ul><li>Karachi Gulshan-E-Iqbal (Required)</li></ul>Work Location: In person

CSR - Customer Support Representative-INTERMEDIATE & FRESH GRADUATES

Explore 489+ International call center officer in Karachi this September. Find roles across top companies and apply now to boost your career.