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it applications manager

Trafalgar Luxury Group

<div>
 <p>
  The IT Applications Manager leads the delivery and continuous improvement of enterprise business applications supporting luxury retail and F&amp;B operations. The role is accountable for driving digital transformation initiatives, ensuring core systems are integrated, scalable, and aligned with business strategy.
 </p>
 <p>
  Key platforms include Microsoft Dynamics 365 Finance &amp; Operations, D365 CRM, Revel Systems (F&amp;B POS), and a GCC-specific HRMS/Payroll platform. The role partners closely with business leaders to modernize processes, enhance customer and employee experiences, and enable data-driven decision-making.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Drive digital transformation programs across retail, F&amp;B, finance, and HR applications.
  </li>
  <li>
   Own and govern enterprise systems including D365 F&amp;O, D365 CRM, Revel POS, and HRMS/Payroll.
  </li>
  <li>
   Partner with business stakeholders to translate operational needs into effective digital solutions.
  </li>
  <li>
   Lead application teams and manage third-party vendors and support partners.
  </li>
  <li>
   Deliver application projects including upgrades, integrations, new store/outlet rollouts, and enhancements.
  </li>
  <li>
   Improve automation, reporting, and data visibility across the organization.
  </li>
  <li>
   Ensure application security, regulatory compliance, audit readiness, and licensing governance.
  </li>
 </ul>
 <p>
  <strong>
   Qualifications &amp; Experience
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Computer Science, Information Systems, or related field.
  </li>
  <li>
   PMP or similar project management certification preferred.
  </li>
  <li>
   4+ years managing D365 Finance &amp; Operations and D365 CRM.
  </li>
  <li>
   Experience with Revel Systems or F&amp;B POS platforms.
  </li>
  <li>
   Experience managing HRMS/Payroll applications (GCC-specific systems preferred).
  </li>
  <li>
   Proven experience delivering digital transformation or enterprise application projects.
  </li>
  <li>
   Strong understanding of integrations (APIs), SQL, and Microsoft Power Platform.
  </li>
 </ul>
 <p>
  <strong>
   Key Competencies
  </strong>
 </p>
 <ul>
  <li>
   Digital transformation leadership
  </li>
  <li>
   Stakeholder and vendor management
  </li>
  <li>
   Retail and F&amp;B systems expertise
  </li>
  <li>
   Process optimization and automation
  </li>
  <li>
   Strong communication and problem-solving skills
  </li>
 </ul>
 <p>
 </p>
</div>


IT Applications Manager

Jazeera Airways

<p></p><div><p>Jazeera Airways is looking for IT Support Specialist(s) who would be responsible for all aspects of network administration including servers, desktop systems, security systems, communications, office systems and hardware/software.</p>
<p>
In addition to above, the position is also responsible for first level support of outsourced applications and co-ordinate with service provider to resolve the user problems.</p><p><br>
<b>
Responsibilities and Duties:</b></p>
<ul>
<li>Handle all related matters to Jazeera Terminal enterprise network and system monitoring, management, maintenance and configuration.</li>
<li>Handle network administration (including backup, security management, user account management, e-mail systems including e-mail, web server, internet access, office systems and applications support).</li>
<li>Support server, network and desktop hardware, software and applications.</li>
<li>Roll out hardware and software to ensure optimal deployment of resources.</li>
<li>Plan, implement, and support the network and computing infrastructure plan.</li>
<li>Support Remote station offices for any IT related problems.</li>
<li>Support any other software/hardware platform for business.</li>
<li>Provide IT support for check-in, immigration, customs and security systems.</li>
<li>Handle CCTV system installation and support.</li>
<li>Perform any additional IT systems related business work not specifically mentioned in addition to above as necessitated by overall business objectives and requirements of the organization</li></ul><br>
<p><br>
<b>Requirements and Qualifications:</b></p>
<ul>
<li>Bachelor&rsquo;s Degree or High Diploma in Computer Science or equivalent.</li>
<li>Minimum 5 years of experience in technical support included 2 years in System and Network administration.</li>
<li>Demonstrate a good knowledge of Windows servers and desktop products, setting up remote access for users and PBX systems.</li>
<li>Ability to administer a 200+ node network including firewalls, VPN, networked printers and photocopiers, UPS, CCTV etc.</li>
<li>Ability to provide application level support and vendor co-ordination for user problem resolution</li>
<li>Ready to work in a different schedule as assigned by Manager and based on the operational needs.</li>
<li>Excellent communication skills in English.</li>
<li>Have a valid Kuwaiti driving license.</li></ul></div><p></p>

IT Support Specialist

Groupxen

<div>
 <p>
  <strong>
   About the Company:
  </strong>
 </p>
 <p>
  <strong>
   Groupxen is a family-owned business in the State of Kuwait. Ranging from unique local retail brands to leading fitness facilities, Groupxen encompasses and redefines luxury. Our brands include Spark Athletic Center, Sidekick Academy, Muhra, Luna and the Gypsies, Little Luna and The Flower Room.
  </strong>
 </p>
 <p>
  <strong>
   We strive to present its services to its clients promising a unique and innovative experience. The aim is to create an exclusive and inimitable luxurious experience setting new benchmarks with their detailed high standards.
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Summary:
  </strong>
 </p>
 <p>
  The System Technical Support at Groupxen is responsible for designing, implementing, monitoring, and managing Groupxen&rsquo;s IT infrastructure, including local and wide area networks, servers, and enterprise systems, to ensure maximum uptime, performance, and security across all operations. This role plays a key part in supporting Groupxen&rsquo;s business continuity by designing and documenting system configurations, managing installations of network and security solutions, maintaining antivirus and enterprise applications, and performing regular maintenance, upgrades, and optimizations. The position ensures that all Groupxen departments and branches operate efficiently and securely in line with company IT standards and best practices.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   Provide L1 and L2 technical support for hardware, software, and network issues.
  </li>
  <li>
   Maintain and monitor Windows Servers, Active Directory, DNS, DHCP, and file services.
  </li>
  <li>
   Configure, monitor, and troubleshoot LAN/WAN, VPNs, and firewall devices.
  </li>
  <li>
   Install, maintain, and upgrade IT hardware, software, antivirus, and applications.
  </li>
  <li>
   Document system configurations, network setups, and maintenance procedures.
  </li>
  <li>
   Support IT projects, branch setups, and system integrations.
  </li>
  <li>
   Ensure adherence to IT policies, security standards, and data protection measures.
  </li>
  <li>
   Maintain logs, generate reports, and track support tickets to meet SLA targets.
  </li>
  <li>
   Provide technical support and system maintenance for company applications, including ERP systems
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Candidate Skills and Qualifications:
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Information Technology, Computer Science, or related field.
  </li>
  <li>
   Minimum 3 years&rsquo; experience in IT support.
  </li>
  <li>
   Strong knowledge of Windows Server environments, Active Directory, and network fundamentals.
  </li>
  <li>
   Experience with firewalls, VPNs, and endpoint security tools.
  </li>
  <li>
   Familiarity with cloud platforms (Microsoft 365, Azure) is a plus.
  </li>
  <li>
   Excellent troubleshooting, problem-solving, and analytical skills.
  </li>
  <li>
   Ability to prioritize tasks, work under pressure, and meet deadlines.
  </li>
  <li>
   Strong communication, documentation, and teamwork skills.
  </li>
 </ul>
 <p>
 </p>
</div>


System Technical Support

Worley

<div>
 <strong>
  Building on our past. Ready for the future
  <br/>
  <br/>
 </strong>
 Worley is a global professional services company of energy, chemicals and resources experts. We partner with customers to deliver projects and create value over the life of their assets. We&rsquo;re bridging two worlds, moving towards more sustainable energy sources, while helping to provide the energy, chemicals and resources needed now.
 <br/>
 <br/>
 At Worley, we&rsquo;re building a diverse, inclusive and respectful workplace. Creating a space where everyone feels they belong, can be themselves, and can thrive is essential to our mission of delivering sustainable change. We know that diverse and inclusive cultures are safer and more innovative. We encourage applications from candidates from all backgrounds and diversity characteristics and warmly encourage disabled or neurodivergent candidates to apply.
 <br/>
 <br/>
 <strong>
  Primary Objective
  <br/>
  <br/>
 </strong>
 Is permanently assigned to the Project&rsquo;s commercial and contractual management. A comprehensive knowledge of the principles governing all terms and conditions of contracts, Company contracts policies, and the Company industry, are prerequisites.
 <br/>
 <br/>
 <ul>
  <li>
   Responsible for preparation of tender packages for Assigned Projects for the Client approval in Client's standard terms and conditions format and layout.
  </li>
  <li>
   Responsible for raising requests of contract action once approved by the Client.
  </li>
  <li>
   Monitors and reports the progress of the tender packages for assigned projects.
  </li>
  <li>
   Assists the Client in conducting pre-tender meetings, site visits, replies to tenderers' queries, preparation of supplementary letters to the ITB, evaluation of tenders, recommendations of award, internal and external approvals for award recommendations, preparation of contract documentation for signature.
  </li>
  <li>
   Provides close monitoring of construction activities of awarded contracts with reference to areas of possible claims, review of construction contractor correspondence with respect to contractual impact, production of recommended responses by the Client, evaluation of construction claims as well as other related activities enumerated in the contract.
  </li>
  <li>
   Participates in Company strategic planning for specific projects, i.e., risk assessment, bid/no bid analysis, business plan.
  </li>
  <li>
   Ensures accuracy and timeliness of contract administration by the assigned Contract Administrators.
  </li>
  <li>
   Coordinates with affected groups to ensure proper support in contract administration, proposal preparation, and in negotiations.
  </li>
  <li>
   Reviews requests for proposals particularly to identify risks and terms which may not conform to company policy.
  </li>
  <li>
   Negotiates the more difficult, complex, or sensitive issues with client management
  </li>
  <li>
   Makes staffing assignments, offers training, reviews work produced, completes performance evaluations and counselling as needed.
  </li>
  <li>
   Completes other responsibilities associated with this position as may be appropriate.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualification:-
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Full-Time Bachelor&rsquo;s Degree from an accredited university.
  </li>
  <li>
   Qualified as a Certified Contracts Manager by any reputable professional association.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Experience:-
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Minimum years of total post-graduation experience in contract administration within large, international engineering firm is preferred.
  </li>
  <li>
   Minimum years of minimum post-graduation experience in oil &amp; gas, refinery, or petrochemical industry
  </li>
  <li>
   Minimum years of minimum experience as Contracts manager in an Engineering Company.
  </li>
  <li>
   Preferably have minimum years experience with a Contractor.
  </li>
  <li>
   Must also have excellent communication skills for interaction with clients &amp; potential clients and capable of independently negotiating complex contractual issues.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Moving forward together
  <br/>
  <br/>
 </strong>
 We&rsquo;re committed to building a diverse, inclusive and respectful workplace where everyone feels they belong, can bring themselves, and are heard. We provide equal employment opportunities to all qualified applicants and employees without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by law.
 <br/>
 <br/>
 We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation.
 <br/>
 <br/>
 And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology.
 <br/>
 <br/>
 Whatever your ambition, there&rsquo;s a path for you here. And there&rsquo;s no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change.
</div>


Projects Contracts Manager

Zain

<div>About the Role<p><br>
The CRM Junior is responsible for supporting the CRM Senior in CRM implementations (collaboration, review and approval), acting as technical testing resource during applicable phases of the project lifecycle. Performing support functions for applications post-implementation (past go-live). Supporting and maintaining systems and applications under CRM to achieve Zain's goals of customer satisfaction and speed to market.</p><p>
Responsibilities
</p><p>Review, analyze and approve the design and development of vendor modules and CRM applications, collaborate with the vendor on the development and documentation of technical requirements for solutions to develop design documents based on agreed upon requirements</p><ul><li>Handover and transfer knowledge of new applications/services to the operations team and inform Zain users of changes to applications to ensure the proper transfer of information and knowledge</li><li>Act as the testing resource during applicable phases of the project lifecycle (unit and integration testing) and perform acceptance testing for the new services/projects, software releases, upgrades and expansions and report status according to implementation plan</li><li>Perform maintenance and administration of in-house developed applications to ensure that there are no drops in performance</li><li>Perform second Level front-end application support to investigate and efficiently resolve trouble tickets and customer complaints</li><li>Participate in evaluating and providing feedback for commercial concept papers and technical requirements and oversee pre-production and production environments for all systems to ensure the stability of systems and escalate risks to the concerned areas</li><li>Perform all the above-mentioned roles and responsibilities in compliance to the Information Security Management System (ISMS) policies and report any information/physical security breaches or incidents to the supervisor/manager immediately</li><li>Be aware of, and adhere to, all environmental requirements as set by the statutory bodies in Kuwait, or by the published policies of Zain Group/Kuwait</li><li>Zain abides by fulfilling the occupational health and safety certificate requirements that establishes and maintains an OH&amp;S management system that eliminate hazards and minimizes OH&amp;S risks (including system deficiencies), take advantage of OH&amp;S opportunities and addresses OH&amp;S management system nonconformities associated with its activities</li></ul>
What We Need From You<ul><li><br>
Ability to communicate, present and influence all levels of the organization</li><li>Excellent verbal and written communications skills</li><li>Proficiency in agile methodologies</li><li>Knowledgeable in CRM systems</li><li>CRM applications experience</li><li>Knowledge of CRM support processes specific to the telecom industry</li><li>Advanced Microsoft Office toolkit (Excel, pptx)</li><li>Competency in SQL &amp; Python is a plus</li></ul></div><p></p>

Customer Relationship Management

Prosupport Services Company Limited

<div>
 <p>
  The IT Support Officer will be responsible for providing first-line and second-line technical support to users, ensuring the smooth operation of IT systems, hardware, software, and network infrastructure. The role supports day-to-day business operations by promptly resolving IT issues and maintaining system reliability and security.
 </p>
 <br/>
 Tasks
 <br/>
 <ul>
  <br/>
  <li>
   Provide technical support to users on hardware, software, network, and application issues.
  </li>
  <br/>
  <li>
   Respond to IT support requests and resolve issues in a timely and professional manner.
  </li>
  <br/>
  <li>
   Install, configure, and maintain desktops, laptops, printers, scanners, and mobile devices.
  </li>
  <br/>
  <li>
   Set up user accounts, email access, and system permissions.
  </li>
  <br/>
  <li>
   Monitor and maintain local area networks (LAN), internet connectivity, and basic server operations.
  </li>
  <br/>
  <li>
   Perform routine system checks, updates, and backups.
  </li>
  <br/>
  <li>
   Assist in managing antivirus, security patches, and access controls.
  </li>
  <br/>
  <li>
   Support troubleshooting of network, email, and connectivity issues.
  </li>
  <br/>
  <li>
   Maintain an inventory of IT equipment and software licenses.
  </li>
  <br/>
  <li>
   Document IT procedures, system configurations, and troubleshooting guides.
  </li>
  <br/>
  <li>
   Ensure proper handling, storage, and maintenance of IT assets.
  </li>
  <br/>
  <li>
   Support implementation of IT security policies and best practices.
  </li>
  <br/>
  <li>
   Ensure compliance with company IT policies and data protection requirements.
  </li>
  <br/>
  <li>
   Assist with audits and system reviews where required.
  </li>
  <br/>
  <li>
   Work closely with vendors and service providers for repairs and upgrades.
  </li>
  <br/>
  <li>
   Support system upgrades, new software rollouts, and IT projects.
  </li>
  <br/>
  <li>
   Provide basic user training on IT systems and applications.
  </li>
  <br/>
 </ul>
 <br/>
 Requirements
 <br/>
 <ul>
  <br/>
  <li>
   Diploma or Bachelor&rsquo;s Degree in Information Technology, Computer Science, Information Systems, or a related field.
  </li>
  <br/>
  <li>
   Relevant IT certifications (e.g., CompTIA A+, Network+, Microsoft, Cisco) are an advantage.
  </li>
  <br/>
  <li>
   Minimum of 1&ndash;3 years&rsquo; experience in an IT support or helpdesk role.
  </li>
  <br/>
  <li>
   Hands-on experience with Windows operating systems, Microsoft Office, and basic networking.
  </li>
  <br/>
  <li>
   Strong troubleshooting and problem-solving skills.
  </li>
  <br/>
  <li>
   Good knowledge of computer hardware, software, and networks.
  </li>
  <br/>
  <li>
   Ability to communicate technical issues clearly to non-technical users.
  </li>
  <br/>
  <li>
   Good time management and ability to handle multiple tasks.
  </li>
  <br/>
 </ul>
 <br/>
 <p>
  Employee will be working for 4 hrs a day, and a total of 8 days in the month.
 </p>
</div>


IT Officer

visuna

<div><p>Job Reference: 201555</p><div><br>
</div><div><div><div><p>Upstream
</p></div></div><p></p><div><div><b>Start Date: </b>01/04/2026</div><div><b>
Applications close on: </b>01/04/2026</div><div><b>
Contract Type: </b>Contract</div><div><b>
Country: </b>Kuwait</div><div><b>
Discipline: </b>IT and Software</div><div><b>
Job Contact: </b>louise.davies@visuna.com</div>
</div></div><p></p><div><div><div><div><div><div><h2 class="jobSectionHeader"><b>Job Title: Senior IT Consultant</b></h2><br>
<p></p>
<div><b>Location:</b> Collaboration Center &ndash; Ahmadi &amp; NK</div>
<div><b>Industry:</b> Oil &amp; Gas / Large-Scale Projects</div>
<p></p>
<h3 class="jobSectionHeader"><b>Job Overview</b></h3><br>
<p>
The Senior IT Consultant will be responsible for managing, supporting, and optimizing IT systems, infrastructure, and technology operations for the Collaboration Center. Acting as the primary IT point of contact, this role ensures that all systems align with organizational standards while supporting seamless day-to-day operations. The position involves close coordination with internal teams, vendors, and stakeholders to ensure reliable, secure, and efficient IT services.</p>
<h3 class="jobSectionHeader"><b>
Key Responsibilities</b></h3><br>
<ul>
<li><p>Manage and support the Collaboration Center&rsquo;s technology equipment and IT facilities (Ahmadi &amp; NK).</p>
</li>
<li><p>Oversee and coordinate third-party vendors for IT maintenance, support, and service delivery.</p>
</li>
<li><p>Serve as the primary IT focal point for the KwIDF project.</p>
</li>
<li><p>Manage project-related systems, including KwIDF servers and associated infrastructure.</p>
</li>
<li><p>Coordinate and communicate with multiple IT teams, business units, and project stakeholders.</p>
</li>
<li><p>Monitor system performance and implement upgrades, enhancements, or corrective actions as required.</p>
</li>
<li><p>Provide hands-on end-user support and technical assistance for both project and center operations.</p>
</li>
<li><p>Prepare technical documentation, reports, and updates for management and project stakeholders.</p>
</li>
<li><p>Ensure full compliance with IT governance frameworks, security standards, and organizational policies.</p></li></ul><p><br>
</p>
<h3 class="jobSectionHeader"><b>Required Qualifications &amp; Experience</b></h3><br>
<ul>
<li><p>Bachelor&rsquo;s degree in Information Technology or a related field.</p>
</li>
<li><p>Minimum of <b>10 years&rsquo; experience</b> in IT consulting, systems administration, and infrastructure management.</p>
</li>
<li><p>Strong hands-on experience with <b>hardware infrastructure and audiovisual (AV) systems</b>.</p>
</li>
<li><p>Proven experience supporting large-scale projects, collaboration centers, or operational facilities.</p>
</li>
</ul><h3 class="jobSectionHeader"><b>Good to Have</b></h3><br>
<ul>
<li><p>Prior experience working within the <b>oil and gas sector</b>.</p>
</li>
<li><p>Expertise in <b>enterprise data management</b>.</p>
</li>
<li><p>Experience working in multi-stakeholder, high-availability environments.</p>
</li>
</ul><p></p><h3 class="jobSectionHeader"><b>Benefit of Working with Visuna?
</b></h3><p></p><ul><li>A dedicated member of the team responsible for your placements and welfare</li>
<li>Some of the best day rates in the industry</li>
<li>FREE worldwide insurance and Medevac cover whist on a Placement</li>
<li>24/7 access to our specialist support team</li>
<li>Assistance and advice on a range of business topics</li>
<p></p>
<li>FREE access to our Competency Scheme</li>
<li>Increased exposure to potential clients and more placement opportunities</li></ul></div></div></div></div></div></div></div><p></p>

Senior IT Consultant

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