it manager

it-manager

H-Verse Group of Companies

Strategic Planning &amp; IT Roadmap<ul><li>Define and implement IT strategies that align with the organization's business goals.</li><li>Assess existing IT infrastructure, identify gaps, and forecast future needs.</li><li>Develop an actionable IT roadmap ensuring technology investments maximize business value. CVformatExpertia</li></ul>IT Infrastructure &amp; Operations Management<ul><li>Oversee the maintenance and optimization of hardware, software, networks, and cloud systems.</li><li>Ensure IT systems are scalable, reliable, and secure to support business continuity and growth. CVformatExpertia</li></ul>Cybersecurity &amp; Compliance<ul><li>Establish and enforce security protocols, data privacy guidelines, and backup systems.</li><li>Conduct risk assessments and ensure compliance with relevant regulations and standards. CVformathuneety.com</li></ul>Budgeting &amp; Financial Oversight<ul><li>Develop, allocate, and manage the IT department budget.</li><li>Analyze spending, identify cost-saving opportunities, and present investment proposals to leadership. CVformatJobstreet</li></ul>Vendor &amp; Stakeholder Engagement<ul><li>Build and manage relationships with vendors and service providers.</li><li>Negotiate contracts, monitor SLAs, and ensure timely delivery of technical services.</li><li>Collaborate with internal stakeholders to understand and address their IT needs. CVformatExpertia</li></ul>Project Oversight &amp; Execution<ul><li>Lead IT projects&mdash;from planning and scheduling to delivery&mdash;ensuring they meet scope, budget, and timelines.</li><li>Employ frameworks like ITIL to drive efficiency and service delivery. Superworks+1CVformat</li></ul>Team Leadership &amp; Talent Development<ul><li>Recruit, manage, mentor, and evaluate IT staff to build a high-performing team.</li><li>Foster a collaborative environment encouraging innovation and continuous learning. JobstreetExpertiaSuperworks</li></ul>Innovation &amp; Emerging Technologies<ul><li>Stay updated on emerging tech (e.g., AI, cloud, automation) and evaluate their potential business impact.</li><li>Propose and implement technological improvements to boost operational efficiency. CVformathuneety.com</li></ul>Policy Development &amp; Governance<ul><li>Draft and enforce IT policies, ensuring consistent practices across the organization.</li><li>Promote compliance with regulatory frameworks and internal standards. ExpertiaKitapunya</li></ul>Cross-functional Collaboration<ul><li>Work closely across departments&mdash;such as finance, marketing, operations&mdash;to ensure that IT supports their functional goals and objectives.</li></ul>Job Type: Full-timePay: Rs70,000.00 - Rs90,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Work Location: In person

IT Executive

World Wide Study Advisers

IT Strategy &amp; Planning<ul><li>Develop and implement the company&rsquo;s IT policies, SOPs, and strategic plans.</li><li>Identify opportunities to improve technology infrastructure and processes.</li><li>Prepare and manage the IT department budget.</li></ul>2. Infrastructure &amp; Systems Management<ul><li>Oversee installation, configuration, and maintenance of hardware, software, and networks.</li><li>Ensure smooth operation of servers, databases, cloud services, and enterprise applications.</li><li>Maintain disaster recovery plans and ensure data backup integrity.</li></ul>3. Network &amp; Security<ul><li>Manage network operations, including LAN, WAN, VPN, and Wi-Fi infrastructure.</li><li>Implement cybersecurity measures such as firewalls, antivirus systems, and intrusion prevention systems.</li><li>Monitor for security breaches and respond to incidents promptly.</li></ul>4. IT Support &amp; Service Management<ul><li>Supervise helpdesk operations and ensure timely resolution of technical issues.</li><li>Provide high-level technical support for escalated problems.</li><li>Ensure minimal downtime for all IT systems and services.</li></ul>5. Vendor &amp; Project Management<ul><li>Negotiate and manage contracts with IT vendors and service providers.</li><li>Oversee technology projects, ensuring delivery on time, within budget, and according to specifications.</li></ul>6. Team Leadership &amp; Development<ul><li>Lead, mentor, and develop IT staff to enhance skills and performance.</li><li>Assign tasks, monitor progress, and evaluate team performance.</li></ul>send cv on 0300 5559412Job Type: Full-timePay: Rs70,000.00 - Rs90,000.00 per monthLanguage:<ul><li>English (Preferred)</li></ul>Work Location: In person

IT-Manager

Fly Jinnah

<div>
 
 Job Purpose
 
 
 
 Provides front-line primary technical support to end users on various technical issues and problems relating to hardware, software and peripherals. Responds to, documents, and resolves service issues in a timely manner according to SLAs. Diagnoses hardware/software faults and solves technical and application problems ensuring productivity is in line with set measures and client's adopted policies and procedures.
 
 
 
 Key Result Responsibilities
 
 
 
 Acts as the one of the key contact points for service hub, takes ownership of reported issues, responds to enquiries promptly, provides proper and accurate information and feedback ensuring problems are being recorded and tracked throughout the entire process.
 
 
 Conducts root cause analysis to evaluate and resolve complex problem situations, develops checklist for typical problems, whilst providing Level 1 support, routes unresolved issues in the right direction among the internal teams.
 
 
 Researches, diagnoses, and troubleshoots systems, network problems and hardware and software faults; identifies resolutions to technical problems and responds within agreed time limits to call-outs.
 
 
 Assists with the implementation of processes and service level agreements of incidents management and service request management.
 
 
 Participates in the creation of support knowledge base by communicating IT support manuals, technical notes and articles.
 
 
 Reviews and analyzes all technical issues/incidents and produces reports on various intervals to highlight main causes for findings and thereby suggest/ lead the implementation of technology processes in ISA to assure those analyzed incidents are not repeated.
 
 
 Key Result Responsibilities - Continued
 
 
 Act as a technical expert in evaluating, testing, and implementing new technology such as systems and platforms.
 
 
 Utilizes different communication channels and tools to directly support or remotely guide end users in the different enquiries and problems raised, these channels include: personal visits, telephone calls, e-mails, web, chat etc.
 
 
 Responsible for proper recording and closure of claims; generates timely reports of different nature to capture support services activities when required.
 
 
 Installs, configures, monitors and maintains computer hardware operating systems, applications and networks, replaces parts and upgrades existing ones when and as needed.
 
 
 Supports the roll-out of new applications; sets up new users' accounts, profiles and passwords.
 
 
 Builds good working relationships with stakeholders, business users, suppliers, vendors and other technical teams to resolve any issues related to their provided services and products.
 
 
 Assists in establishing and maintaining a complete and accurate record of all IT assets in ISA and for clients as needed.
 
 
 Performs any other additional duties as directed by the line manager.
 
 
 
 Qualifications (Academic, Training, Languages)
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree in computer engineering/Computer Science/Information Technology.
 </li>
 <li>
 ITIL Certified.
 </li>
 <li>
 CCNP/ CCIE/ MCSE/ RHEL Certification.
 </li>
 <li>
 Fluent in English Language.
 
 
 </li>
 </ul>
 
 Work Experience
 
 
 
 <ul>
 <li>
 1-2 years in IT Infrastructure support, service desk, 24x7 critical operations preferably in aviation; experience with low cost airline is a plus.
 </li>
 </ul>
</div>

IT Analyst

Get CRM Consultant (Pvt) LTD.

Role Summary Own, operate, and continuously improve company's IT estate with a Linux-first mindset. This hands-on manager leads Linux/Unix systems administration, cloud server setup/operations, data security, enterprise Internet management for staff, and network reliability&mdash;while running a small helpdesk/ops team. You&rsquo;ll keep operations steady under load, resolve ongoing issues quickly, and drive automation and hardening.Key ResponsibilitiesLinux/Unix Systems<ul><li>Install, harden, patch, and administer Linux servers (RHEL/Ubuntu/SLES) across on-prem and cloud.</li><li>Manage users, storage, filesystems, services, SELinux/AppArmor, and configuration baselines.</li><li>Standardize golden images and build repeatable provisioning with IaC.</li></ul>Cloud (Setup &amp; Operations)<ul><li>Design and stand up cloud-based servers and services (AWS/Azure/GCP): VPC/VNet, subnets, routing, security groups/NSGs, VPNs, load balancers, autoscaling, snapshots/backups.</li><li>Implement identity &amp; access (IAM roles/policies), secret management, logging/monitoring (CloudWatch/Cloud Monitoring), and cost controls.</li><li>Plan migrations and hybrid networking (site-to-site VPN/Direct Connect/ExpressRoute).</li></ul>Internet &amp; Network Management for Staff<ul><li>Own business Internet: primary/backup ISP links, SD-WAN/failover, bandwidth/QoS for critical apps (ERP, Zoom/Teams), and proactive capacity planning.</li><li>Run secure web access: DNS security, web proxies/content filtering, WAF/CDN where needed; manage guest/BYOD and corporate VLANs with NAC.</li><li>Troubleshoot L2/L3 issues (DHCP/DNS, VLANs, routing, Wi-Fi, VPNs, firewalls, proxies, load balancers) with rapid response during business hours and on-call.</li></ul>Reliability, Monitoring &amp; Troubleshooting<ul><li>Operate observability stacks (syslog, SNMP, Prometheus/Zabbix/Nagios, ELK/Graylog); define SLOs/alerts and tune performance.</li><li>Lead incident response (P1/P2), maintain runbooks, perform RCAs, and eliminate recurring incidents.</li></ul>Data Security &amp; Compliance<ul><li>Own data security end-to-end: encryption at rest/in transit, backup/restore testing, DLP controls, endpoint protection/EDR, patch/vulnerability management, SIEM logging, least privilege.</li><li>Manage SSO (SAML/OIDC), MFA, and key management (e.g., KMS).</li><li>Support audits and policies (ISO 27001/SOC 2 as applicable) and ensure vendor/SaaS security reviews.</li></ul>Automation &amp; Tooling<ul><li>Automate ops with Bash/Python and config management (Ansible/Puppet/Chef); maintain Infrastructure as Code (e.g., Terraform) for servers, networks, and cloud resources.</li><li>CI/CD basics for infra changes with change control.</li></ul>Team, Service &amp; Vendor Management<ul><li>Lead 2&ndash;6 IT staff/contractors; manage ticket queues, SLAs, coaching, and performance.</li><li>Run ITIL-lite processes (incident/change/problem), maintain asset inventory/CMDB and SOPs.</li><li>Own vendor relationships, AMCs, licensing, and procurement.</li></ul>Qualifications (Must-Have)<ul><li>Education/Experience: Bachelor&rsquo;s in CS/IT (or equivalent experience). 5&ndash;8+ years in IT infrastructure with 2+ years in a lead/manager role.</li><li>Linux/Unix: Strong admin at scale (systemd, networking, package mgmt, shell scripting).</li><li>Cloud Setup/Operations: Hands-on experience setting up and operating servers/services in AWS/Azure/GCP (networking, IAM, monitoring, HA/backup).</li><li>Networking/Internet: Solid TCP/IP fundamentals; proven L2/L3 troubleshooting; Internet link management, QoS, SD-WAN/failover.</li><li>Data Security: Practical hardening, patch orchestration, EDR/SIEM, backups/DR, identity/SSO, secrets, encryption, and DLP basics.</li><li>Automation: Bash and at least one of Python/Ansible; Git; IaC (Terraform preferred).</li><li>Operations: Comfortable owning P1/P2 incidents, writing RCAs, and driving permanent fixes.</li></ul>Nice-to-Have<ul><li>Certifications: RHCSA/RHCE, Linux+, CCNA, Network+, ITIL Foundation, AWS/Azure Associate/SysOps.</li><li>Experience with: HAProxy/Nginx, pfSense/Fortinet/Cisco/MikroTik/Meraki, FreeIPA/AD/SSO, PostgreSQL/MySQL ops, ZFS, NFS/SMB, MDM (Intune/Jamf), Kubernetes.</li><li>Exposure to ISO 27001/SOC 2 and multi-site (plant/warehouse) networks.</li></ul>Tools &amp; Stack (adjust to your environment) Linux (RHEL/Ubuntu), VMware/KVM/Proxmox, Cisco/MikroTik/Meraki/Aruba, pfSense/Fortinet/ASA, HAProxy/Nginx, Bind/Unbound, Cloudflare/WAF/CDN, Prometheus/Zabbix/Nagios, ELK/Graylog, Git, Ansible/Terraform, Bash/Python, AWS/Azure (core compute, storage, IAM, networking).KPIs / Success Metrics<ul><li>Core service &amp; network uptime; Internet link availability and failover success</li><li>MTTR/MTBF; % recurring incidents eliminated</li><li>Patch &amp; backup compliance; successful restore tests</li><li>Helpdesk SLAs (first response/resolve); CSAT</li><li>Security findings closed on time; audit readiness</li><li>Cloud &amp; connectivity cost efficiency vs. budget</li></ul>Job Type: Full-timeLanguage:<ul><li>English (Preferred)</li></ul>Work Location: In person

IT Manager

Obizworks-Offshore Business Consultants

Job Title : IT SpecialistQualification: BS Computer Science ( IT ) or a related field.Experience : 1-3 Years of progressive experience in IT roles, with significant exposure to networking, servers, and cybersecurity.Core Skill : Excellent English Communication Skill written and verbal, and interpersonal skills.Timings: 5 pm to 2am / Full time / Onsite Salary : 180,000 - 220,000 per month with other perks &amp; benefits.( negotiable )Location: Bahria Town phase 7 Rawalpindi IslamabadKey Responsibilities:Comprehensive Monitoring: You will be the first responder for alerts from the Remote Monitoring and Management (RMM) platform and various security tools. This includes monitoring endpoint health, patch status, and alerts from antivirus, EDR (Endpoint Detection and Response), or SIEM (Security Information and Event Management) systems. Network &amp; Firewall Management: You will have hands-on access to network firewalls. Responsibilities include implementing, modifying, and troubleshooting firewall rules, configuring VPN tunnels, managing access control lists (ACLs), and ensuring the firewall policy aligns with security requirements.Backup &amp; Disaster Recovery (BDR) Management: You will manage the entire backup lifecycle using solutions like Veeam and dedicated BDR appliances. This includes configuring and monitoring both file-level and image-level backups, performing data restores, managing the health and capacity of BDR appliances and backup media, and testing to ensure business continuity.Incident Management &amp; Escalation: You will own the incident lifecycle: creating detailed tickets, documenting every troubleshooting and implementation step, and escalating complex issues to senior engineers with clear, concise notes.Server Troubleshooting &amp; Implementation: Your duties involve diagnosing and resolving issues on both Windows and Linux servers. This includes managing Active Directory, troubleshooting application errors, analyzing logs, and handling service failures. You will also be responsible for implementing new servers, such as deploying virtual machines from templates or applying standard configurations.Platforms &amp; Tools: RMM Systems: Experience in at least one major RMM platform (e.g., ConnectWise Automate, Datto RMM, Kaseya).Backup &amp; Recovery Software: Proven experience with Backup &amp; Replication and familiarity with managing BDR appliances.Security Software: Experience with SIEM, EDR, vulnerability scanners, and centralized antivirus consoles.Ticketing Systems: Experience with platforms like Autotask, ServiceNow or Jira etc. is a plus , Knowledge and experience of other Technical Skills:Server Administration: Strong knowledge of Windows Server (Active Directory, GPO) and Linux (command line, basic shell scripting).Networking &amp; Firewall: Solid understanding of TCP/IP, routing, and direct experience configuring business-grade firewalls (e.g., Cisco, Palo Alto, Fortinet, UDM, WatchGuard, SonicWall, etc.).Data Protection: Deep understanding of backup methodologies (file-level vs. image-level), recovery scenarios, and concepts like RPO/RTO.Certifications (Recommended): CompTIA Network+ &amp; Security+Cisco CCNA o Microsoft or Linux certifications (e.g., AZ-104, RHCSA)Excellent analytical, problem solving, and troubleshooting skills.Proficiency is required in modern IT infrastructure technologies for this position.Ability to work independently and collaboratively in a fast-paced environment. High level of integrity and commitment to data security and confidentiality.Job Type: Full-timePay: Rs180,000.00 - Rs220,000.00 per monthWork Location: In person

IT Specialist

eServMD Pvt. Ltd.

Our company is seeking an experienced IT Executive who will be responsible for designing, implementing, and maintaining our IT infrastructure. As an IT Executive, you will collaborate with cross-functional teams to provide technical expertise in the deployment and support different solutions. The ideal candidate will have strong analytical and problem-solving skills, as well as excellent communication and collaboration skills.Key Responsibilities:&middot; Installation, maintenance and support of Desktop Operating Systems that include Windows, chrome and MacOS.&middot; Installation and support of Desktop applications and packages required by Prestige Communication Users in the execution of their day-to-day tasks.&middot; Responsible to provide support and troubleshoot on LAN user's queries and complaints regarding IT related services.&middot; Monitor routine hardware/software maintenance schedule for Desktop users and related test equipment (PCs and peripherals, accessories, devices and packages) in use, coordinate with vendor/service-provider for any required service and or/support as per service/maintenance support agreements, escalate any relevant issues according to urgency Ensure that all the desktops/laptops and LAN services are secured from viruses, spywares and / or Trojans.&middot; Regular updates and scanning of Antivirus software on users' desktops and reviewing of antivirus logs for troubleshooting purposes.&middot; Maintain Inventory of LAN equipment - PCs and peripherals, installed licensed-software/operating system; and ensure only authorized relocation of hardware and installation of software; keep record of related maintenance activities and provide required status reports.&middot; Identify any additional requirements in the capacity of LAN expansion, license requirements, hardware/software upgrades etc.&middot; Troubleshoot system and network problems, diagnosing and solving hardware or software faults.&middot; Replace parts as required.&middot; Support the roll-out of new applications.&middot; Set up new users' domain accounts and profiles and deal with password issues.&middot; Installing and configuring computer hardware, software, systems, networks, printers, and scanners.&middot; Monitoring and maintaining users' computer systems and networks.&middot; Responding in a timely manner to service issues and requests.&middot; Providing technical support across the company (this may be in person or over the phone).&middot; Repairing and replacing IT equipment as per need.&middot; Testing new technology.<ul><li>Provide 24x7 on-call support in an on-call rotation.</li></ul>&middot; New user enrollment on Access Control (Biometric Attendance Machine).&middot; Basic knowledge about CCTV &amp; PBX.&middot; IT Document management.&middot; Management of IT Asset Inventory.&middot; Virtual Meeting Platform management (Skype, Zoom, etc).&middot; Responsible for maintaining the reliable operation of computer systems, network servers, and virtualization while adhering to network and system security standards&middot; Collaborate with cross-functional teams to ensure seamless integration of different cloud applications with other enterprise systems&middot; Hands-on experience with Linux operating system<ul><li>Perform or delegate regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures.</li><li>Maintain records/logs of repairs and fixes and maintenance schedule.</li><li>Providing timely and effective technical, operations and training support of end user computers and devices by telephone, email, or remote session</li><li>Taking escalations from tier 1 support</li><li>Image, install and maintain employees computers and devices</li><li>install, support and maintain printing environments</li><li>Provide virus / malware protection and remediation using standardized tools</li><li>Remotely patch employee computers</li><li>Advance computer / network troubleshooting</li><li>Research and document processes to support ongoing projects</li><li>Document resolutions and update procedures that may be outdated.</li><li>Proficiency in remote desktop and helpdesk software</li><li>Advanced knowledge of IT software, hardware, and network setup.</li><li>Exceptional ability to prioritize and diagnose IT problems.</li><li>Extensive experience in resolving customer IT queries.</li><li>Strong interpersonal communication skills and the ability to communicate with customers, vendors, and partners across all levels</li><li>Excellent time management skills</li></ul>&middot; Provide technical leadership and mentorship to junior team members&middot; Ensure system performance, reliability, and scalability through proactive monitoring, troubleshooting, and optimization&middot; Maintain documentation and provide training to end-users.Qualifications:&middot; Bachelor's degree in Computer Science, Information Technology, or a related field&middot; 2+ years of experience in designing, implementing and maintaining enterprise IT systems&middot; Strong experience with virtualization, server management and support of services.&middot; Experience with Linux and virtualization technologies.&middot; Excellent analytical and problem-solving skills, with a strong attention to detail&middot; Strong communication and collaboration skills, with the ability to work effectively in a team environment&middot; Microsoft MCSE, Office 365 and CEH and CPT certifications are a plus.Job Type: Full-timeAbility to commute/relocate:<ul><li>Islamabad: Reliably commute or planning to relocate before starting work (Required)</li></ul>Job Type: Full-timeWork Location: In person

Senior IT Executive

Zones

<div>Description 
 
 
Company Overview:
When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there&rsquo;s really only one: Zones &ndash; First Choice for IT.TM
Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud &amp; Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook. 
Position Overview:
In this role, you will lead the strategic planning, implementation, and management of our IT infrastructure to ensure scalability, security, and operational excellence. You&rsquo;ll oversee network architecture, cloud solutions, data centers, and enterprise systems while driving innovation and efficiency. If you thrive in a fast-paced, global IT environment and are passionate about cutting-edge technology, this is the role for you.
Zones Digital is tasked with building and innovating functionality that delights our clients and drives our colleagues performance. Here, Zones &quot;intrapreneurs&quot; work with Zones' business leaders, industry partners, and customers to develop and scale innovative ideas into valuable functionalities. Our mission is to radically accelerate digital innovation through collaboration and rapid experimentation that delivers connected, integrated, and automated technology solutions to businesses worldwide. 
What you&rsquo;ll do as the Manager Information Technology Infrastructure: 
Employees employed in the role of Manager Information Technology Infrastructure shall be required to apply their independent mind and demonstrate intellectual abilities in their decision-making.
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Key Responsibilities:<ul><li>
Design, implement, and maintain enterprise IT infrastructure (networks, servers, storage, cloud platforms).</li><li>
Lead a team of engineers in deploying and managing infrastructure projects.</li><li>
Ensure high availability, disaster recovery, and security compliance (ISO, NIST, SOC).</li><li>
Optimize cloud (Azure/AWS/GCP) and on-premises infrastructure for performance and cost efficiency.</li><li>
Collaborate with cybersecurity teams to enforce best practices and mitigate risks.</li><li>
Evaluate emerging technologies and recommend infrastructure enhancements.</li><li>
Manage vendor relationships, contracts, and SLAs for infrastructure services.</li></ul> 
What you will bring to the team:<ul><li>
Bachelor&rsquo;s degree in computer science, IT, or related field (Master&rsquo;s preferred).</li></ul><ul><li>
5+ years of IT infrastructure management experience, including cloud and hybrid environments.</li><li>
Strong expertise in networking (CISCO, SD-WAN), virtualization (VMware), and IaC (Terraform, Ansible).</li><li>
Certifications such as CCNA, CCNP, AWS/Azure Architect, or ITIL are a plus.</li><li>
Proven leadership skills with the ability to mentor teams and drive IT strategy.</li></ul> 
Zones offers a comprehensive Benefits package
At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance, optional health insurance, and retirement benefits in line with Company policy. Employees also enjoy additional perks such as the Voluntary Pension Scheme, EOBI, complimentary meals, and access to our in-house gym.
We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT, sales, engineering, or operations, Zones provides a dynamic and collaborative environment to help you grow your career.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
Shift Timings: 7:00 PM to 4:00 AM (Pakistan Time)</div>

Manager IT Infrastructure

Explore 384+ It in Islamabad this September. Find roles across top companies and apply now to boost your career.