associate technical client support Jobs in Islamabad

associate technical client support

commercial operations administrator Jobs in Islamabad

commercial operations administrator

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assistant system administrator

Fun City

Key Responsibility &amp; Duties:-<ul><li>Installation, configuration &amp; maintenance of Servers.</li><li>Scheduling backup of servers on NAS &amp; external Hard Disks.</li><li>Configure Firewall &amp; create VLAN.</li><li>Configure and manage the Proxy server.</li><li>Maintain the center IT infrastructure.</li><li>Install configure &amp; troubleshoot Email server.</li><li>Configure &amp; troubleshoot surveillance cameras.</li><li>Install &amp; configure the InterCard ICashier POS software.</li><li>Configures &amp; troubleshoot the InterCard Ireaders in back office.</li><li>Resolve the Issues of InterCard back office &amp; ICashier.</li><li>Manage Internet Connections and virtual telephone Exchange</li><li>Install &amp; manage the attendance machine/software.</li><li>Installation, configuration and maintenance of user accounts in Active directory.</li><li>Provide the management with correct specification of all equipment&rsquo;s hardware &amp; software required for the center as well as recommending purchases and perform installation.</li><li>Repair &amp; maintenance of IT equipment&rsquo;s.</li><li>Resolve the queries of staff relevant to the software/hardware and network.</li><li>Planning future improvement.</li><li>Any other task assigned by HOD/Line Manager</li></ul>QualificationMasters in Computer Science.Experience2-3 Years professional experience.Job Type: Full-timeWork Location: In person

Assistant System Administrator

LAC Education

<ul><li>Being an Assistant IT Administrator, an Ideal candidate will be responsible for our E-Commerce and other website and LMS management.</li><li>Update and upgrade websites.</li><li>SEO and other necessary Digital Marketing activities.</li><li>Some other routine tasks also need to be performed.</li></ul>Job Type: Full-timePay: Rs35,000.00 - Rs45,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>industry: 1 year (Preferred)</li></ul>Work Location: In person

Assistant Manager IT, E-Commerce & Digital Marketing

Obizworks-Offshore Business Consultants

Job Title: System Administrator/EngineerLocation: Bahria Town Phase 7, Rawalpindi/IslamabadWork Hours: 5:00 PM - 2:00 AM PST (Monday - Friday)Position: Full-Time, On-siteJob Summary:We are seeking a highly skilled and proactive System Administrator to join our IT team. The successful candidatewill be responsible for the comprehensive management, maintenance, and optimization of our organization'scritical IT systems and infrastructure. This role is pivotal in ensuring the stability, performance, and security of ourservers, networks, and applications, directly supporting business operations and ensuring continuous serviceavailability.The System Administrator will be a hands-on technical expert, performing a wide range of tasks from routinesystem monitoring and troubleshooting to implementing new technologies and developing robust disaster recoverystrategies. They will collaborate closely with other IT departments, including network and security teams, andprovide technical support to end-users, ensuring a seamless and productive computing environment.Resourcefulness, strong problem-solving skills, and a commitment to best practices in IT operations are essentialfor this role.This is a role for a critical thinker and proactive problem-solver who thrives in a dynamic MSP environment.Key Responsibilities&#9679; Manage and troubleshoot Servers, Active Directory, and line-of-business applications. Deploy andmaintain physical and virtual server infrastructure.&#9679; Oversee client backup and recovery operations. Execute data restores, test disaster recovery plans, andensure client RPO/RTO targets are met.&#9679; Administer client firewalls, including rule implementation, VPN configuration and enforcement of networksecurity policies.&#9679; Serve as the first responder to RMM and security alerts, proactively monitoring client endpoints, servers,and system patch compliance.&#9679; Manage the full lifecycle of support incidents in the PSA/ticketing system, ensuring detaileddocumentation and timely escalation.Qualifications&#9679; Bachelor's degree in IT, Computer Science, or a related field.&#9679; 1-3 years of progressive IT experience with significant exposure to servers, networking, and cybersecurity.&#9679; Prior experience in a Managed Service Provider (MSP) environment is highly desirable.&#9679; Relevant certifications are a strong plus (e.g., CompTIA Network+/Security+, CCNA, Microsoft/Linux certs).Technical Skills:&#9679; Strong knowledge of Windows Server (Active Directory, GPO, DNS, DHCP etc).&#9679; Solid understanding of TCP/IP, routing, and experience configuring business-grade firewalls (e.g., Cisco,Fortinet, SonicWall, etc.)&#9679; Experience with virtualization platforms (VMware, Hyper-V) and familiarity with cloud services (MicrosoftAzure, AWS).&#9679; Understanding of backup methodologies (file-level vs. image-level), recovery scenarios, and concepts likeRPO/RTO.MSP Platforms &amp; Tools:&#9679; Proficiency in leading RMM platform (e.g., ConnectWise, Datto RMM, Kaseya etc).&#9679; Experience with Backup &amp; Replication tools and familiarity with managing BDR appliances.&#9679; Experience with SIEM, EDR, vulnerability scanners, and centralized antivirus consoles.&#9679; Experience with PSA or ticketing platforms like Autotask, ConnectWise PSA, ServiceNow, or Jira.Growth Opportunities (Solution Design &amp; Presales)While not a day-one requirement, we encourage growth in these areas:&#9679; Assisting in the design of technical solutions that translate business needs into scalable IT strategies.&#9679; Participating in presales activities, including technical discovery and solution evaluation.&#9679; This is a long-term career opportunity, not a project-based contract role. Team members are encouragedto grow into expanded responsibilities across multiple areas of the organization, with structured supportfor professional development and cross-functional collaboration.This role opens the door to working across multiple teams within the organization&mdash;IT strategy,engineering, sales, and client success&mdash;creating a well-rounded foundation for upward mobility andlong-term impactPersonal Attributes:&#9679; Excellent analytical, problem-solving, and troubleshooting skills.&#9679; Strong communication (verbal and written) and interpersonal skills.&#9679; Ability to work independently and collaboratively in a fast-paced environment.&#9679; High level of integrity and commitment to data security and client confidentiality.What We Offer:&#9679; A competitive salary and benefits package.&#9679; A clear path for professional growth and skill development.&#9679; A collaborative and supportive team culture.&#9679; The opportunity to work with a wide range of modern technologies.Job Type: Full-timePay: Rs180,000.00 - Rs220,000.00 per monthWork Location: In person

System Administrator / Network Engineer

Rissox

We are seeking a CRM &amp; System Administrator to manage our brokerage CRM and ensure smooth integration with MT5 and other platforms. The role involves overseeing client onboarding, compliance processes, backoffice operations, and financial reconciliations while maintaining system security and efficiency. The ideal candidate will have strong technical expertise, attention to detail, and the ability to collaborate across teams to support business operations and client services.CRM &amp; System Management<ul><li>Configure and maintain brokerage CRM (Leverate, Skale, Broctagon, B2Core, or proprietary).</li><li>Ensure full MT5 synchronization (accounts, balances, commissions, reports).</li><li>Manage user access, data security, and system stability.</li><li>Coordinate with vendors/IT for fixes, updates, and enhancements.</li></ul>Client Onboarding &amp; Compliance<ul><li>Oversee automated KYC/AML processes (e.g., Sumsub).</li><li>Ensure timely account verification and regulatory compliance.</li><li>Monitor high-risk, PEP/sanction checks, and suspicious activity.</li><li>Maintain secure and GDPR-compliant client records.</li></ul>Backoffice &amp; Finance Support<ul><li>Handle deposits, withdrawals, transfers, IB commissions, and rebates.</li><li>Reconcile CRM, payment gateways, and MT5 transactions.</li><li>Provide daily reconciliations and finance reports.</li></ul>Automations &amp; Integrations<ul><li>Manage integrations for KYC, payments, email/SMS, and marketing tools.</li><li>Monitor and resolve errors in automated workflows.</li></ul>Reporting &amp; Analytics<ul><li>Generate reports on fund flows, trading activity, and commissions.</li><li>Build dashboards for management insights (clients, deposits, churn, volume).</li><li>Prepare AML and suspicious activity reports.</li></ul>Collaboration &amp; Support<ul><li>Support Sales/Retention with CRM data.</li><li>Assist Support team with CRM/MT5-related issues.</li><li>Coordinate with Dealing Desk on trade discrepancies.</li></ul>You can share resume at hr@rissox.comJob Type: Full-timeWork Location: In person

CRM Admin Manager

ideavillage(pvt.)Ltd

We are looking proven expertise in network and system administration within a BPO or call center environment. The ideal candidate will be responsible for managing IT infrastructure, ensuring stable connectivity, troubleshooting system issues, and supporting a team of 30&ndash;40 users to maintain seamless operationsAbout UsLumina Technologies (Private) Limited is a leading BPO and call center services provider, delivering high-quality lead generation and customer service solutions across the USA and Canada.We are registered with SECP, FBR, PTA, PSEB, and EOBI and hold a valid call center license from the Pakistan Software Export Board. Our commitment to excellence has made us a trusted partner for businesses seeking top-notch outsourcing solutions.Key Responsibilities<ul><li>Network Support: Ensure uninterrupted and reliable internet connectivity for voice calling (with and without VPN).</li></ul><ul><li>Server Configuration: Set up and manage servers for user monitoring and internet browsing management.</li></ul><ul><li>Internet Management: Handle ISP coordination (Nayatel, Multinet, PTCL) for smooth network operations.</li></ul><ul><li>Technical Support: Provide first-line technical assistance to users for hardware, software, and network-related issues.</li></ul><ul><li>System Maintenance: Install, configure, and maintain computer systems, servers, and network devices.</li></ul><ul><li>Hardware Support: Diagnose and resolve issues related to RAM, SSD, power supplies, and other system components.</li></ul><ul><li>Troubleshooting: Identify, analyze, and resolve technical problems to minimize downtime.</li></ul><ul><li>Inventory Management: Maintain and track IT equipment inventory.</li></ul><ul><li>Assigned Tasks: Execute additional IT-related duties as directed by management.</li></ul>Requirements<ul><li>Experience: Minimum 2&ndash;5 years of BPO / Call Center network management experience.</li></ul><ul><li>Technical Skills:</li></ul>o	Server configuration &amp; user monitoringo	VPN setup &amp; managemento	Network troubleshooting<ul><li>Education: Minimum Bachelor&rsquo;s degree in Information Technology</li></ul><ul><li>Preference: Prior experience in a call center or BPO environment is highly desirable.</li></ul>Benefits We Offer<ul><li>Competitive Salary: Rs. 70,000 &ndash; Rs. 80,000</li></ul><ul><li>EOBI Coverage</li></ul><ul><li>Travel Allowance</li></ul><ul><li>Paid Leaves</li></ul><ul><li>Performance-Based Bonuses</li></ul><ul><li>Career Growth Opportunities</li></ul>Location : G-8, IslamabadJob Type : Full-Time, OnsiteShift Timing : 08:00 PM &ndash; 05:00 AMSalary Range : Rs. 70,000 &ndash; Rs. 80,000Industry : Call CenterTotal Users Managed : 30&ndash;40Shortlisted candidates will be contacted for an initial screening followed by an interview.How to ApplyIf you meet the above criteria and are ready to advance your career, send your updated CV to: hr@luminatechnologies.pkJob Type: Full-timePay: Rs70,000.00 - Rs80,000.00 per monthAbility to commute/relocate:<ul><li>Islamabad G-8/Markaz: Reliably commute or planning to relocate before starting work (Required)</li></ul>Experience:<ul><li>Network Administrator-Call Center: 3 years (Required)</li></ul>Location:<ul><li>Islamabad G-8/Markaz (Required)</li></ul>Work Location: In person

Senior IT & Network Support Engineer-(Call Center Experince Only)

Assistant Manager &ndash; IT &amp; Network Support (Night Shift, Full Time &amp; Onsite)We are seeking an Assistant Manager &ndash; IT &amp; Network Support with proven expertise in network and system administration within a BPO or call center environment. The ideal candidate will be responsible for managing IT infrastructure, ensuring stable connectivity, troubleshooting system issues, and supporting a team of 35&ndash;40 users to maintain seamless operationsAbout UsLumina Technologies (Private) Limited is a leading BPO and call center services provider, delivering high-quality lead generation, eCommerce support, and customer service solutions across the USA and Canada. We are registered with SECP, FBR, PTA, PSEB, and EOBI and hold a valid call center license from the Pakistan Software Export Board. Our commitment to excellence has made us a trusted partner for businesses seeking top-notch outsourcing solutions.Key Responsibilities<ul><li>Network Support: Ensure uninterrupted and reliable internet connectivity for voice calling (with and without VPN)</li></ul>.&bull; Server Configuration: Set up and manage servers for user monitoring and internet browsing management.<ul><li>Internet Management: Handle ISP coordination (Nayatel, Multinet, PTCL) for smooth network operations.</li></ul><ul><li>Technical Support: Provide first-line technical assistance to users for hardware, software, and network-related issues.</li></ul><ul><li>System Maintenance: Install, configure, and maintain computer systems, servers, and network devices.</li></ul><ul><li>Hardware Support: Diagnose and resolve issues related to RAM, SSD, power supplies, and other system components.</li></ul><ul><li>Troubleshooting: Identify, analyze, and resolve technical problems to minimize downtime.</li></ul><ul><li>Inventory Management: Maintain and track IT equipment inventory.</li></ul><ul><li>Assigned Tasks: Execute additional IT-related duties as directed by management.</li></ul>RequirementsExperience: Minimum 2&ndash;3 years of BPO / Call Center network management experience.Technical Skills:- Server configuration &amp; user monitoring-VPN setup &amp; management-Education: Minimum Bachelor&rsquo;s degree in Information Technology-Preference: Prior experience in a call center or BPO environment is highly desirable.Benefits We Offer<ul><li>Competitive Salary: Rs. 70,000 &ndash; Rs. 80,000</li></ul><ul><li>EOBI Coverage</li></ul><ul><li>Travel Allowance</li></ul><ul><li>Paid Leaves</li></ul><ul><li>Performance-Based Bonuses</li></ul><ul><li>Career Growth Opportunities</li></ul>Location : G-8, IslamabadJob Type : Full-Time, OnsiteShift Timing : 08:00 PM &ndash; 05:00 AMSalary Range : Rs. 70,000 &ndash; Rs. 80,000Industry : Call CenterTotalUsers Managed : 40&ndash;45Shortlisted candidates will be contacted for an initial screening followed by an interview.How to Apply If you meet the above criteria and are ready to advance your career, send your updated CV to: hr@luminatechnologies.pkJob Type: Full-timePay: Rs70,000.00 - Rs80,000.00 per monthAbility to commute/relocate:<ul><li>Islamabad G-8/Markaz: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>Are you available to join immediately ?</li></ul>Experience:<ul><li>Call Center Network Support: 3 years (Required)</li></ul>Location:<ul><li>Islamabad G-8/Markaz (Required)</li></ul>Work Location: In person

Assistant Manager – IT & Network Support (Night Shift, Full Time & Onsite)

GovCIO

<div>
 
 Overview:
 
 
 
 GovCIO is currently hiring for a Client Systems Technical Support Administrator. This position will be located in Islamabad, Pakistan and will be an onsite position.
 
 
 
 Responsibilities:
 
 
 
 Provide systems administration support. The contractor shall:
 
 
 <ul>
 <li>
 Administer, install, operate and maintain AFCENT network and day-to-day technical operation of the Network Control Center (NCC)
 </li>
 <li>
 Work with AFCENT NOSC to integrate the deployed location&rsquo;s local network into the AFCENT Enterprise Network and support projects deployed by the NOSC
 </li>
 <li>
 Engineer, install and maintain network equipment to support new and emerging requirements
 </li>
 <li>
 Respond to and work with Client System Technicians (CSTs) and other base agencies to troubleshoot and resolve local area network and personal computer issues
 </li>
 <li>
 Provide responsive services, real-time network level configuration control, network restoration, quality control and performance standards, status reporting, Master Station Log (MSL), and other actions IAW SPIN-C
 </li>
 <li>
 Ensure network rights and privileges are commensurate with roles and responsibilities; do not delegate network rights and privileges without the approval of the NOSC or local communications squadron commander.
 
 
 </li>
 </ul>
 
 Provide Client Systems Technical Support. The Contractor Shall:
 
 
 
 <ul>
 <li>
 Provide Tier 1 support to resolve administrative and technical concerns with client/server devices
 </li>
 <li>
 Install, configure and operate client/server devices
 </li>
 <li>
 Provide OM&amp;S of hardware and software
 </li>
 <li>
 Provide client and server support services IAW SPIN-C, AFI 17-100, AFMAN 17-1301, AFGM2018-17-02 policies, procedures, certification and acceptance processes and TO-site specific local policies and procedures.
 </li>
 <li>
 Assist and provide continuity to the communications squadron&rsquo;s automated data processing equipment (ADPE) custodian and equipment custodian (EC) officer
 </li>
 <li>
 When requested, assist the unit EC with computer hardware and software inventories.
 
 
 </li>
 </ul>
 
 Qualifications:
 
 
 
 High School with 6 - 9 years (or commensurate experience)
 
 
 Clearance Required: Secret
 
 
 
 Required Skills And Experience:
 
 
 
 <ul>
 <li>
 IAT-II Certification
 </li>
 <li>
 A+
 </li>
 <li>
 MCSA-Windows 10 or newer
 
 
 </li>
 </ul>
 
 One Or More Of The Following:
 
 
 
 <ul>
 <li>
 Modern Desktop Administrator Associate or Microsoft Certified: Azure Administrator Associate
 
 
 </li>
 </ul>
 
 One Or More Of The Following:
 
 
 
 <ul>
 <li>
 Microsoft Certified Systems Engineer (MCSE)- Core Infrastructure or Data Management and Analytics
 
 
 </li>
 </ul>
 
 6 Years&rsquo; Experience In:
 
 
 
 <ul>
 <li>
 design, maintenance, and operation of small to medium networks administrating corporate or business' user accounts managing mail servers, printer servers, web servers, and/or firewalls; reviewing and recommending software applications as well as identifying hardware salient characteristics and any add on devices; systems management, monitoring and sustainment; hardware repair for servers, PCs, peripheral equipment; software installation, maintenance and sustainment
 </li>
 <li>
 Experience in analyzing and troubleshooting military networks, to include:
 </li>
 <li>
 Microsoft Enterprise Server 2008/2012 or later version; Microsoft Windows Operating Systems; Microsoft Exchange 2010/2013 (or later version) and other mail applications (local and remote); Microsoft Active Directory 2008/2012 or later version; Network server backup; DHCP, DNS, WINS, and domain controllers
 
 
 </li>
 </ul>
 
 1-2 Years&rsquo; Practical Experience In:
 
 
 
 <ul>
 <li>
 installation, repair, and troubleshooting and maintenance of communications systems or equipment; installing/deleting client level software; diagnostic and troubleshooting of basic computer workstation; implementing/installing software patches, security fixes, and service release of workstation
 
 
 </li>
 </ul>
 #CTSS #TMK #SSG
 
 
 
 Company Overview:
 
 
 
 GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.
 
 
 But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?
 
 
 
 
 What You Can Expect
 
 
 
 
 
 Interview &amp; Hiring Process
 
 
 
 If you are selected to move forward through the process, here&rsquo;s what you can expect:
 
 
 <li>
 During the Interview Process
 </li>
 <ul>
 <li>
 Virtual video interview conducted via video with the hiring manager and/or team
 </li>
 <li>
 Camera must be on
 </li>
 <li>
 A valid photo ID must be presented during each interview
 </li>
 <li>
 During the Hiring Process
 </li>
 <ul>
 <li>
 Enhanced Biometrics ID verification screening
 </li>
 <li>
 Background check, to include:
 </li>
 <ul>
 <li>
 Criminal history (past 7 years)
 </li>
 <li>
 Verification of your highest level of education
 </li>
 <li>
 Verification of your employment history (past 7 years), based on information provided in your application
 
 </li>
 </ul>
 </ul>
 </ul>
 
 Employee Perks
 
 
 
 At GovCIO, We Consistently Hear That Meaningful Work And a Collaborative Team Environment Are Two Of The Top Reasons Our Employees Enjoy Working Here. In Addition, Our Employees Have Access To a Range Of Perks And Benefits To Support Their Personal And Professional Well-being, Beyond The Standard Company Offered Health Benefits, Including:
 
 
 <ul>
 <li>
 Employee Assistance Program (EAP)
 </li>
 <li>
 Corporate Discounts
 </li>
 <li>
 Learning &amp; Development platform, to include certification preparation content
 </li>
 <li>
 Training, Education and Certification Assistance*
 </li>
 <li>
 Referral Bonus Program
 </li>
 <li>
 Internal Mobility Program
 </li>
 <li>
 Pet Insurance
 </li>
 <li>
 Flexible Work Environment
 </li>
 <li>
 Available to full-time employees
 
 
 </li>
 </ul>
 Our employees&rsquo; unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.
 
 
 
 We are an Equal Opportunity Employer.
 
 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.
 
 
 
 Posted Pay Range
 
 
 
 The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an &ldquo;at-will position&rdquo; and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.
 
 
 Posted Salary Range: USD $71,150.00 - USD $101,225.00 /Yr.
</div>

Client Systems Technical Support Administrator

Explore 226+ Assistant system administrator in Islamabad this September. Find roles across top companies and apply now to boost your career.