admin and help desk support agent Jobs in Islamabad

admin and help desk support agent

administrative intern

assistant director administration & coordination - sns Jobs in Islamabad

assistant director administration & coordination - sns

assistant manager access network Jobs in Islamabad

assistant manager access network

assistant manager/assistant director (academic & technical resources) Jobs in Islamabad

assistant manager/assistant director (academic & technical resources)

assistant system administrator

Fun City

Key Responsibility &amp; Duties:-<ul><li>Installation, configuration &amp; maintenance of Servers.</li><li>Scheduling backup of servers on NAS &amp; external Hard Disks.</li><li>Configure Firewall &amp; create VLAN.</li><li>Configure and manage the Proxy server.</li><li>Maintain the center IT infrastructure.</li><li>Install configure &amp; troubleshoot Email server.</li><li>Configure &amp; troubleshoot surveillance cameras.</li><li>Install &amp; configure the InterCard ICashier POS software.</li><li>Configures &amp; troubleshoot the InterCard Ireaders in back office.</li><li>Resolve the Issues of InterCard back office &amp; ICashier.</li><li>Manage Internet Connections and virtual telephone Exchange</li><li>Install &amp; manage the attendance machine/software.</li><li>Installation, configuration and maintenance of user accounts in Active directory.</li><li>Provide the management with correct specification of all equipment&rsquo;s hardware &amp; software required for the center as well as recommending purchases and perform installation.</li><li>Repair &amp; maintenance of IT equipment&rsquo;s.</li><li>Resolve the queries of staff relevant to the software/hardware and network.</li><li>Planning future improvement.</li><li>Any other task assigned by HOD/Line Manager</li></ul>QualificationMasters in Computer Science.Experience2-3 Years professional experience.Job Type: Full-timeWork Location: In person

Assistant System Administrator

Zahdan Technologies (Pvt.) Limited

<ul><li>Job Description: IT Support &amp; Systems Administrator</li><li>Summary:</li><li>We are seeking a skilled IT Support &amp; Systems Administrator to manage day-to-day IT operations, provide technical support, and ensure smooth functioning of systems and servers. The role involves handling user support, maintaining servers and backups, monitoring system performance, ensuring cybersecurity protocols, and supporting organizational websites and IT infrastructure.</li><li>Key Responsibilities:</li><li>&bull;	Provide first-level IT support for hardware, software, and network issues.</li><li>&bull;	Install, configure, and maintain desktops, laptops, printers, and IT equipment.</li><li>&bull;	Configure and support employee email accounts and IT systems.</li><li>&bull;	Maintain IT asset inventory and perform regular updates on local and attendance servers.</li><li>&bull;	Ensure smooth operation of domain, email, chat, and WordPress-based websites, including backups and cPanel management.</li><li>&bull;	Conduct server surveillance, monitoring, performance checks, and backups for data, databases, and code repositories.</li><li>&bull;	Implement and maintain security protocols for servers, systems, and technical code.</li><li>&bull;	Monitor and update network configurations for optimal performance.</li><li>&bull;	Coordinate with vendors and external support for timely issue resolution.</li><li>Qualifications:</li><li>&bull;	Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field.</li><li>&bull;	Additional Certification in Network Security is required.</li><li>&bull;	2 years of experience in IT support, system administration, or a similar role.</li><li>&bull;	Strong knowledge of Windows/Linux servers, networking concepts, and IT troubleshooting.</li><li>&bull;	Hands-on experience with server management, backups, and code repositories (e.g., Git, SVN).</li><li>&bull;	Familiarity with WordPress, cPanel, and website/server management.</li><li>&bull;	Understanding of cybersecurity best practices and ability to implement preventive measures.</li><li>&bull;	Good communication skills for working with employees, vendors, and external support teams.</li><li>&bull;	Ability to manage multiple tasks with strong problem-solving and organizational skills.</li></ul>Job Type: Full-timePay: Rs70,000.00 - Rs90,000.00 per monthAbility to commute/relocate:<ul><li>Islamabad: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>Your Current Salary?</li><li>Expected Salary?</li><li>Notice Period in Current Organization?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>System Administrator: 2 years (Required)</li></ul>Work Location: In person

IT Support & Systems Administrator

Obizworks-Offshore Business Consultants

Job Title: System Administrator/EngineerLocation: Bahria Town Phase 7, Rawalpindi/IslamabadWork Hours: 5:00 PM - 2:00 AM PST (Monday - Friday)Position: Full-Time, On-siteJob Summary:We are seeking a highly skilled and proactive System Administrator to join our IT team. The successful candidatewill be responsible for the comprehensive management, maintenance, and optimization of our organization'scritical IT systems and infrastructure. This role is pivotal in ensuring the stability, performance, and security of ourservers, networks, and applications, directly supporting business operations and ensuring continuous serviceavailability.The System Administrator will be a hands-on technical expert, performing a wide range of tasks from routinesystem monitoring and troubleshooting to implementing new technologies and developing robust disaster recoverystrategies. They will collaborate closely with other IT departments, including network and security teams, andprovide technical support to end-users, ensuring a seamless and productive computing environment.Resourcefulness, strong problem-solving skills, and a commitment to best practices in IT operations are essentialfor this role.This is a role for a critical thinker and proactive problem-solver who thrives in a dynamic MSP environment.Key Responsibilities&#9679; Manage and troubleshoot Servers, Active Directory, and line-of-business applications. Deploy andmaintain physical and virtual server infrastructure.&#9679; Oversee client backup and recovery operations. Execute data restores, test disaster recovery plans, andensure client RPO/RTO targets are met.&#9679; Administer client firewalls, including rule implementation, VPN configuration and enforcement of networksecurity policies.&#9679; Serve as the first responder to RMM and security alerts, proactively monitoring client endpoints, servers,and system patch compliance.&#9679; Manage the full lifecycle of support incidents in the PSA/ticketing system, ensuring detaileddocumentation and timely escalation.Qualifications&#9679; Bachelor's degree in IT, Computer Science, or a related field.&#9679; 1-3 years of progressive IT experience with significant exposure to servers, networking, and cybersecurity.&#9679; Prior experience in a Managed Service Provider (MSP) environment is highly desirable.&#9679; Relevant certifications are a strong plus (e.g., CompTIA Network+/Security+, CCNA, Microsoft/Linux certs).Technical Skills:&#9679; Strong knowledge of Windows Server (Active Directory, GPO, DNS, DHCP etc).&#9679; Solid understanding of TCP/IP, routing, and experience configuring business-grade firewalls (e.g., Cisco,Fortinet, SonicWall, etc.)&#9679; Experience with virtualization platforms (VMware, Hyper-V) and familiarity with cloud services (MicrosoftAzure, AWS).&#9679; Understanding of backup methodologies (file-level vs. image-level), recovery scenarios, and concepts likeRPO/RTO.MSP Platforms &amp; Tools:&#9679; Proficiency in leading RMM platform (e.g., ConnectWise, Datto RMM, Kaseya etc).&#9679; Experience with Backup &amp; Replication tools and familiarity with managing BDR appliances.&#9679; Experience with SIEM, EDR, vulnerability scanners, and centralized antivirus consoles.&#9679; Experience with PSA or ticketing platforms like Autotask, ConnectWise PSA, ServiceNow, or Jira.Growth Opportunities (Solution Design &amp; Presales)While not a day-one requirement, we encourage growth in these areas:&#9679; Assisting in the design of technical solutions that translate business needs into scalable IT strategies.&#9679; Participating in presales activities, including technical discovery and solution evaluation.&#9679; This is a long-term career opportunity, not a project-based contract role. Team members are encouragedto grow into expanded responsibilities across multiple areas of the organization, with structured supportfor professional development and cross-functional collaboration.This role opens the door to working across multiple teams within the organization&mdash;IT strategy,engineering, sales, and client success&mdash;creating a well-rounded foundation for upward mobility andlong-term impactPersonal Attributes:&#9679; Excellent analytical, problem-solving, and troubleshooting skills.&#9679; Strong communication (verbal and written) and interpersonal skills.&#9679; Ability to work independently and collaboratively in a fast-paced environment.&#9679; High level of integrity and commitment to data security and client confidentiality.What We Offer:&#9679; A competitive salary and benefits package.&#9679; A clear path for professional growth and skill development.&#9679; A collaborative and supportive team culture.&#9679; The opportunity to work with a wide range of modern technologies.Job Type: Full-timePay: Rs180,000.00 - Rs220,000.00 per monthWork Location: In person

System Administrator / Network Engineer

Rissox

We are seeking a CRM &amp; System Administrator to manage our brokerage CRM and ensure smooth integration with MT5 and other platforms. The role involves overseeing client onboarding, compliance processes, backoffice operations, and financial reconciliations while maintaining system security and efficiency. The ideal candidate will have strong technical expertise, attention to detail, and the ability to collaborate across teams to support business operations and client services.CRM &amp; System Management<ul><li>Configure and maintain brokerage CRM (Leverate, Skale, Broctagon, B2Core, or proprietary).</li><li>Ensure full MT5 synchronization (accounts, balances, commissions, reports).</li><li>Manage user access, data security, and system stability.</li><li>Coordinate with vendors/IT for fixes, updates, and enhancements.</li></ul>Client Onboarding &amp; Compliance<ul><li>Oversee automated KYC/AML processes (e.g., Sumsub).</li><li>Ensure timely account verification and regulatory compliance.</li><li>Monitor high-risk, PEP/sanction checks, and suspicious activity.</li><li>Maintain secure and GDPR-compliant client records.</li></ul>Backoffice &amp; Finance Support<ul><li>Handle deposits, withdrawals, transfers, IB commissions, and rebates.</li><li>Reconcile CRM, payment gateways, and MT5 transactions.</li><li>Provide daily reconciliations and finance reports.</li></ul>Automations &amp; Integrations<ul><li>Manage integrations for KYC, payments, email/SMS, and marketing tools.</li><li>Monitor and resolve errors in automated workflows.</li></ul>Reporting &amp; Analytics<ul><li>Generate reports on fund flows, trading activity, and commissions.</li><li>Build dashboards for management insights (clients, deposits, churn, volume).</li><li>Prepare AML and suspicious activity reports.</li></ul>Collaboration &amp; Support<ul><li>Support Sales/Retention with CRM data.</li><li>Assist Support team with CRM/MT5-related issues.</li><li>Coordinate with Dealing Desk on trade discrepancies.</li></ul>You can share resume at hr@rissox.comJob Type: Full-timeWork Location: In person

CRM Admin Manager

Get CRM Consultant (Pvt) LTD.

Job Title: System Engineer &amp; Network Administrator (Multi&#8209;Location) Job Type: Full&#8209;time (on&#8209;site with remote support across locations)About the Role We&rsquo;re seeking a hands&#8209;on System Engineer &amp; Network Administrator to own and operate our multi&#8209;site infrastructure. You&rsquo;ll manage Fortinet firewalls (SD&#8209;WAN/VPN), Cisco/Omada networks, Windows Server/AD services, Synology NAS and Surveillance Station, and biometric/access&#8209;control systems&mdash;while providing reliable day&#8209;to&#8209;day IT support and enabling secure connectivity across Pakistan, the USA, and Mexico.Key ResponsibilitiesNetwork &amp; Security<ul><li>Manage and monitor Fortinet 60F (SD&#8209;WAN, IPSec/SSL VPNs, multi&#8209;ISP redundancy, bandwidth priorities, security policies).</li><li>Administer multi&#8209;ISP connectivity with redundancy, load balancing, and failover.</li><li>Configure and maintain LAN/Wi&#8209;Fi (Cisco switches, Omada controller/APs).</li><li>Troubleshoot LAN/Wi&#8209;Fi/ISP/VPN issues and implement structured cabling best practices.</li></ul>Systems &amp; Infrastructure<ul><li>Install, configure, and manage Windows Server roles (AD, DNS, DHCP, GPO).</li><li>Ensure secure, stable LAN/WAN services for all users.</li><li>Maintain Synology Surveillance Station (monitoring, alerts, redundancy).</li><li>Administer Synology NAS for backups and file sharing.</li><li>Support planned migrations (email/hosting, AD, cloud integration).</li><li>Manage biometric/access&#8209;control systems across all sites.</li></ul>IT Operations &amp; Support<ul><li>Onboard users; provision laptops/desktops/apps; resolve tickets for local and remote teams.</li><li>Support the customer support LAN for uninterrupted VoIP operations.</li><li>Maintain IT asset inventory (barcode tagging, asset records).</li><li>Coordinate with vendors/ISPs and external partners for projects and escalations.</li></ul>Deployment &amp; Maintenance<ul><li>Lead rollouts of new servers, LANs, endpoints.</li><li>Set up Windows&#8209;based server environments with centralized policies/authentication.</li><li>Maintain documentation (network diagrams, cabling layouts, server configs).</li><li>Perform upgrades, patching, and preventive maintenance.</li></ul>Cross&#8209;Site Coordination<ul><li>Enable secure remote access to U.S. and Mexico systems.</li><li>Provide remote support to overseas non&#8209;technical staff.</li><li>Collaborate with HR/Admin on IT setups during expansions.</li></ul>Required Qualifications<ul><li>Bachelor&rsquo;s in Computer Science/IT (or equivalent experience).</li><li>5+ years in system administration &amp; network engineering.</li><li>Hands&#8209;on with firewalls (Fortinet preferred), VPNs, SD&#8209;WAN.</li><li>Strong Windows Server (AD/DNS/DHCP/GPO) administration.</li><li>Proven LAN/WAN deployments, structured cabling, and Wi&#8209;Fi setups.</li><li>Experience with Surveillance Systems (NVR/VMS) and NAS storage (Synology a plus).</li><li>Familiarity with email hosting (cPanel/Google Workspace).</li><li>Strong troubleshooting across network/hardware/software.</li><li>Ability to juggle multiple projects and support remote teams.</li><li>Excellent communication with international teams.</li></ul>Preferred (Nice to Have)<ul><li>Certifications: CCNA/CCNP, MCSA/MCSE, CompTIA Security+/Network+.</li><li>Experience with Cisco switches and Omada Controller.</li><li>Knowledge of IT asset management (Excel or software).</li><li>Prior work in a multi&#8209;site/global environment.</li></ul>Work Setup &amp; Other Details<ul><li>Schedule: Full&#8209;time; on&#8209;call rotation for critical incidents as needed.</li><li>Travel: Occasional, as required for deployments.</li><li>Compensation &amp; Benefits: Competitive (enter your range/benefits here).</li><li>Location/Work Authorization: (enter your policy per country/site).</li></ul>How to Apply Apply via Indeed with your resume/CV and a brief note highlighting your experience with Fortinet SD&#8209;WAN, Windows Server/AD, Synology, and Cisco/Omada.Job Type: Full-timeWork Location: In person

System Engineer & Network Administrator (Multi Location)

ideavillage(pvt.)Ltd

We are looking proven expertise in network and system administration within a BPO or call center environment. The ideal candidate will be responsible for managing IT infrastructure, ensuring stable connectivity, troubleshooting system issues, and supporting a team of 30&ndash;40 users to maintain seamless operationsAbout UsLumina Technologies (Private) Limited is a leading BPO and call center services provider, delivering high-quality lead generation and customer service solutions across the USA and Canada.We are registered with SECP, FBR, PTA, PSEB, and EOBI and hold a valid call center license from the Pakistan Software Export Board. Our commitment to excellence has made us a trusted partner for businesses seeking top-notch outsourcing solutions.Key Responsibilities<ul><li>Network Support: Ensure uninterrupted and reliable internet connectivity for voice calling (with and without VPN).</li></ul><ul><li>Server Configuration: Set up and manage servers for user monitoring and internet browsing management.</li></ul><ul><li>Internet Management: Handle ISP coordination (Nayatel, Multinet, PTCL) for smooth network operations.</li></ul><ul><li>Technical Support: Provide first-line technical assistance to users for hardware, software, and network-related issues.</li></ul><ul><li>System Maintenance: Install, configure, and maintain computer systems, servers, and network devices.</li></ul><ul><li>Hardware Support: Diagnose and resolve issues related to RAM, SSD, power supplies, and other system components.</li></ul><ul><li>Troubleshooting: Identify, analyze, and resolve technical problems to minimize downtime.</li></ul><ul><li>Inventory Management: Maintain and track IT equipment inventory.</li></ul><ul><li>Assigned Tasks: Execute additional IT-related duties as directed by management.</li></ul>Requirements<ul><li>Experience: Minimum 2&ndash;5 years of BPO / Call Center network management experience.</li></ul><ul><li>Technical Skills:</li></ul>o	Server configuration &amp; user monitoringo	VPN setup &amp; managemento	Network troubleshooting<ul><li>Education: Minimum Bachelor&rsquo;s degree in Information Technology</li></ul><ul><li>Preference: Prior experience in a call center or BPO environment is highly desirable.</li></ul>Benefits We Offer<ul><li>Competitive Salary: Rs. 70,000 &ndash; Rs. 80,000</li></ul><ul><li>EOBI Coverage</li></ul><ul><li>Travel Allowance</li></ul><ul><li>Paid Leaves</li></ul><ul><li>Performance-Based Bonuses</li></ul><ul><li>Career Growth Opportunities</li></ul>Location : G-8, IslamabadJob Type : Full-Time, OnsiteShift Timing : 08:00 PM &ndash; 05:00 AMSalary Range : Rs. 70,000 &ndash; Rs. 80,000Industry : Call CenterTotal Users Managed : 30&ndash;40Shortlisted candidates will be contacted for an initial screening followed by an interview.How to ApplyIf you meet the above criteria and are ready to advance your career, send your updated CV to: hr@luminatechnologies.pkJob Type: Full-timePay: Rs70,000.00 - Rs80,000.00 per monthAbility to commute/relocate:<ul><li>Islamabad G-8/Markaz: Reliably commute or planning to relocate before starting work (Required)</li></ul>Experience:<ul><li>Network Administrator-Call Center: 3 years (Required)</li></ul>Location:<ul><li>Islamabad G-8/Markaz (Required)</li></ul>Work Location: In person

Senior IT & Network Support Engineer-(Call Center Experince Only)

GrowthRatio Solutions

Job Title: Fundraising Assistant &amp; Lead Management (Executive Assistant)Location: US Time Zone (Start at 8:00 AM New York Time)Job Type: Full-TimeAbout the Role:We are seeking a proactive and detail-oriented Fundraising Assistant &amp; Lead Management Executive to support our fundraising and outreach activities. The ideal candidate will have prior experience in fundraising, lead management, and online outreach, along with strong English communication skills, while being comfortable working in the US time zone.Key Responsibilities:<ul><li>Reach out to new and existing donors through multiple channels</li><li>Enter donor and lead data accurately into the CRM system</li><li>Follow up and message past donors to maintain relationships</li></ul>Research and connect with potential donors via Facebook, LinkedIn, and other platforms<ul><li>Start meaningful conversations to drive engagement</li><li>Draft and send weekly newsletters to donors and leads</li><li>Manage social media accounts and assist with content posting when needed</li></ul>Requirements:<ul><li>Proven experience in fundraising, donor engagement, or lead management</li><li>Hands-on experience with hot and cold outbound outreach (Facebook, Instagram, Emails, LinkedIn)</li><li>Strong English communication skills (written &amp; verbal)</li><li>Ability to work independently, stay organized, and manage leads effectively</li><li>Comfortable working full-time on US hours (8 AM New York time start)</li><li>Basic knowledge of social media management</li></ul>Preferred/Advantage:<ul><li>Experience running or managing Facebook Ads</li><li>Knowledge of social media promotions and marketing strategies</li></ul>What We Offer:<ul><li>A long-term, full-time opportunity in a dynamic and supportive environment</li><li>Growth potential within fundraising and donor management</li><li>Flexible working setup aligned with US time zone</li></ul>Job Type: Full-timeWork Location: In person

Fundraising Assistant & Lead Management

Explore 259+ Assistant system administrator in Islamabad this September. Find roles across top companies and apply now to boost your career.