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operations analyst & coordinator

it operations specialist

KPMG

<div>
 
 
 About the Role
 
 : "
 
 IT Governance framework assessment and remediation"
 
 
 
 
 
 
 We are seeking experienced IT Operations and IT Systems Change specialists to enhance our IT governance framework and ensure effective IT continuity management.
 
 
 
 
 
 
 Responsibilities
 
 :
 
 
 
 
 <ul>
 <li>
 
 IT Operations specialists in Banking sector:
 
 expertise in IT Operations and strong background in IT continuity management.
 </li>
 <li>
 
 IT Systems Change Junior specialist in Banking sector:
 
 expertise in IT systems change management and strong background in IT continuity management.
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 
 Senior Consultant Level: 3 to 5 years&rsquo; experience.
 
 
 
 
 
 
 
 
 
 Responsibilities
 
 :
 
 
 
 
 <ul>
 <li>
 
 IT Systems Change Senior specialists in Banking sector:
 
 expertise in IT systems change management and strong background in IT continuity management.
 </li>
 </ul>
 
 
 
 
 Requirements:
 
 
 
 Senior Consultant Level: 5 to 7 years&rsquo; experience.
 
 
 
 
 
 
 
 
 
 Required Skills:
 
 
 
 
 
 <ul>
 <li>
 Strong expertise in IT Operations.
 </li>
 <li>
 Proven experience in IT continuity management.
 </li>
 <li>
 Knowledge of IT systems change management.
 </li>
 <li>
 Experience in the Banking sector.
 </li>
 <li>
 Advanced problem-solving skills.
 </li>
 <li>
 Excellent communication and teamwork abilities.
 </li>
 </ul>
 
 
</div>

Contractor

Floward

<div>
 
 
 Job Title:
 
 
 
 IT Operations Engineer Officer
 
 
 
 
 
 
 Department:
 
 Technology
 
 
 
 
 
 
 Job Purpose
 
 
 
 The IT Operations Engineer Officer supports day-to-day IT operations to ensure smooth, secure, and reliable technology services across Floward offices. This role assists in troubleshooting technical issues, monitoring systems, following IT processes, and supporting employees with IT needs. The role works closely with the IT Operations team, Security, and Engineering to ensure efficient service delivery and adherence to IT standards.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 1. IT Support &amp; Service Delivery
 
 
 <ul>
 <li>
 Provide first-level technical support for hardware, software, network, and system issues.
 </li>
 <li>
 Respond to service desk tickets and escalate cases when needed.
 </li>
 <li>
 Support incident resolution and follow ITIL-aligned processes (incident, request, change).
 </li>
 </ul>
 
 
 2. Operational Excellence
 
 
 <ul>
 <li>
 Assist in following IT SOPs related to support, devices, access management, and physical security (biometrics, CCTV).
 </li>
 <li>
 Ensure proper documentation of support activities and device inventory.
 </li>
 <li>
 Support onboarding/offboarding IT tasks (laptop setup, access provisioning, email creation).
 </li>
 </ul>
 
 
 3. Infrastructure &amp; Systems Support
 
 
 <ul>
 <li>
 Assist in monitoring servers, networks, and endpoints using IT monitoring tools.
 </li>
 <li>
 Support periodic maintenance tasks such as updates, patching, and system checks.
 </li>
 <li>
 Follow standard configurations and policies for endpoints and basic network components.
 </li>
 </ul>
 
 
 4. Asset &amp; Access Management
 
 
 <ul>
 <li>
 Support asset lifecycle tasks such as tagging, tracking, handover, and disposal as per policy.
 </li>
 <li>
 Assist in managing user access, permissions, and compliance with security standards.
 </li>
 <li>
 Help maintain up-to-date inventory of IT hardware and software.
 </li>
 </ul>
 
 
 5. Compliance &amp; Documentation
 
 
 <ul>
 <li>
 Follow information security guidelines and IT compliance controls.
 </li>
 <li>
 Maintain accurate documentation for tickets, incidents, device history, and support procedures.
 </li>
 <li>
 Ensure all IT practices comply with audit and security requirements
 </li>
 </ul>
 
 
 6. Learning &amp; Capability Development
 
 
 <ul>
 <li>
 Participate in training programs to enhance technical skills.
 </li>
 <li>
 Stay updated on IT tools, systems, and best practices.
 </li>
 <li>
 Work collaboratively with team members to grow technical knowledge and operational efficiency.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Experience
 
 
 
 
 Education:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field.
 </li>
 <li>
 ITIL Foundation or basic IT certifications (CompTIA A+, Network+, etc.) are a plus.
 </li>
 </ul>
 
 
 Experience:
 
 
 <ul>
 <li>
 1-2 years of experience in IT support or IT operations.
 </li>
 <li>
 Basic understanding of IT service management, networking, and systems support.
 </li>
 <li>
 Fluency in Arabic and English
 </li>
 </ul>
 
 
 Technical Skills:
 
 
 <ul>
 <li>
 Basic knowledge of:
 </li>
 <li>
 ITSM/service desk tools
 </li>
 <li>
 Windows &amp; macOS systems
 </li>
 <li>
 Networking fundamentals
 </li>
 <li>
 Endpoint security tools
 </li>
 <li>
 Ability to troubleshoot laptops, printers, network issues, and common software.
 </li>
 </ul>
 
 
 Soft Skills:
 
 
 <ul>
 <li>
 Strong customer-service orientation.
 </li>
 <li>
 Good communication and teamwork skills.
 </li>
 <li>
 Eager to learn, adaptable, and proactive.
 </li>
 <li>
 Detail-oriented with good problem-solving abilities.
 </li>
 </ul>
 
 
 
 
 
 
 About Floward
 
 
 
 
 
 
 
 Founded in 2017, Floward is an online flowers and gifting company; we pride ourselves in creating a seamless experience for our customers and making sending flowers and gifts as enjoyable as receiving them. We source our flowers daily from the best growers and farmers around the world to create one of a kind stunning arrangements and plants that fit every occasion. We also partner with local and international brands to offer a wide range of gifts including chocolate, perfumes,
 
 
 cakes and more, coupled with our arrangements to create the perfect gift. Operating in 36 cities in nine countries across the MENA region and UK, we guarantee same- day delivery across the board through our own refrigerated fleet to ensure our arrangements arrive fresh to the customer.
 
 
 
 
 
 Website:
 
 
 https://www.floward.co
 
</div>

Information Technology Operations Engineer

Tabby

<div><h3 class="jobSectionHeader">Description</h3><div> 
Tabby creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. Over 15 million users choose Tabby to stay in control of their spending and make the most out of their money.</div><div></div><div> 
The company&rsquo;s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 40,000 global brands and small businesses, including Amazon, Noon, IKEA, and SHEIN use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores.</div><div></div><div> 
Tabby generates over $10 billion in annual transaction volume for its partner brands and is the highest-rated, most-reviewed, largest, and fastest-growing FinTech in the GCC region.</div><div>
Tabby launched in 2019 and has since raised +$1 billion in equity and debt funding from global and regional investors, and is now valued at $4.5 billion.</div><div></div><div> 
We are seeking a dedicated and skilled System Administrator/Second Line Support to join our team and provide exceptional technical assistance to our internal office and call center operations in the KSA. In this role, you will be responsible for diagnosing and resolving a wide range of IT and technical issues faced by our customer support agents, ensuring smooth and efficient operations.</div><div></div><div> 
Important note: please submit your CV in English as recruiters do not speak Arabic. Thank you!</div><div></div><h3 class="jobSectionHeader"> 
Key Responsibilities</h3> 
<ul>
<li>
Provide first and second line support for our call center operations, assisting agents in resolving customers' technical issues.</li>
<li>Diagnose and troubleshoot network issues at the user level, including computers, access points, switches, and routers.</li>
<li>Resolve issues related to Windows and MacOS operating systems.</li>
<li>Investigate and resolve internet telephony issues, including communication devices (headsets/phones) and internet connections.</li>
<li>Pre-configure new computers for users and perform necessary installations at their workstations.</li>
<li>Conduct an equipment inventory to ensure proper asset management.</li></ul><div></div><h3 class="jobSectionHeader"> 
Skills, Knowledge &amp; Expertise</h3> 
<ul>
<li>
Proven experience in providing technical support in a big office, call center or similar environment.</li>
<li>Strong understanding of networking principles and experience in network design and configuration.</li>
<li>Proficiency in diagnosing and troubleshooting issues with Windows and MacOS operating systems.</li>
<li>Familiarity with internet telephony systems and equipment.</li>
<li>Excellent problem-solving and communication skills.</li>
<li>Commercial experience with Active Directory</li>
<li>Ability to work in a fast-paced environment and prioritize tasks effectively.</li></ul><div></div><h3 class="jobSectionHeader"> 
Job Benefits</h3><div> 

What you can expect: 
</div><ul><li>A working environment that gives you autonomy and responsibility from day one.</li>
<li>Participation in the company&rsquo;s employee stock options program.</li>
<li>Competitive salary and other bonuses</li>
<li>Health Insurance</li>
The opportunity to work in the fastest-growing product company in the region 
<li>
</li></ul><div>We are passionate about creating an inclusive, high-performing workplace that gives people from all backgrounds the support they need to thrive, grow, and meet their goals (whatever they may be). 
</div><div>
 
If this sounds exciting to you, we&rsquo;d love to hear from you!</div><div></div><h3 class="jobSectionHeader"> 
About Tabby</h3><div>
Tabby creates financial freedom in the way people shop, earn and save, by reshaping their relationship with money. 
 
The company&rsquo;s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 32,000 global brands and small businesses, including Amazon, Noon, IKEA and Shein use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores. 
 
Tabby has generated over $7 billion in transaction volume for its partner brands and has the highest rated, most reviewed, largest and fastest growing app of any fintech in the GCC region. 
 
Tabby launched operations in 2020 and has raised +$1 billion in equity and debt funding from global and regional investors.</div></div>

IT Operations Engineer (Saudi National)

Innovative Solutions

<div><h3 class="jobSectionHeader">Company Description</h3>
Innovative Solutions (IS) is a leading cybersecurity company established in 2003, headquartered in Riyadh, and with a presence in Al Khobar, Jeddah, Dubai, and Abu Dhabi. Our mission revolves around bringing trust to cyberspace, ensuring that every business is secured through our extensive range of cybersecurity solutions and services, including advisory services, technical assurance, solution deployment, professional services, and managed security services.<h3 class="jobSectionHeader">
Role Overview</h3>
The RE - System Operator at Innovative Solutions plays a critical role in monitoring and managing operational systems and processes. This position ensures the optimal performance, reliability, and security of our infrastructure systems and is vital for supporting our clients' operations effectively.<h3 class="jobSectionHeader">
Key Responsibilities</h3><ul>
<li>Monitor and maintain EDR system, ensuring the operational efficiency of all systems.</li>
<li>Analyze and troubleshoot system issues, responding and documenting all incidents in a timely manner.</li>
<li>Implement system updates and patches as required, ensuring minimal disruption to operations.</li>
<li>Collaborate with cross-functional teams to develop and implement processes and procedures that enhance operational efficiency and security.</li>
<li>Assist in capacity planning and resource allocation to meet operational demands.</li>
<li>Document operational procedures, workflows, and system configurations for reference and compliance.</li>
<li>Participate in disaster recovery planning and ensure system resiliency in cases of failures or breaches.</li>
<li>Stay updated with the latest industry trends and developments pertaining to system operations and security.</li>
</ul>
Requirements<ul>
<li>
Bachelor's degree in Computer Science, Information Technology, or a related field.</li>
<li>Minimum of 2 years of experience in system operation, administration, or a related role.</li>
<li>Strong understanding of operating systems (Windows, Unix/Linux) and system architecture.</li>
<li>Experience with system monitoring tools and performance tuning.</li>
<li>Knowledge of security concepts and best practices related to system operations.</li>
<li>Strong analytical and troubleshooting skills for operational issues.</li>
<li>Excellent communication and interpersonal skills, with the ability to work collaboratively.</li>
<li>Familiarity with ITIL or similar frameworks is preferred.</li>
<li>Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified: Azure Administrator Associate are a plus.</li></ul></div>

System Operator (RE) - EDR Focus

Almajdouie

Safety in Charge We are looking for a proactive Safety In Charge to oversee workplace safety in compliance with health, safety, and environmental standards. This role involves conducting inspections, investigating incidents, and developing effective safety programs. Ideal candidates will have a diploma or degree in a related field and relevant certifications such as NEBOSH or OSHA. Strong communication and leadership skills are essential for training and motivating staff while ensuring a safe work environment. Incubator Incharge Seeking an Incubator Incharge with expertise in falcon incubation to oversee operations and ensure optimal conditions. Responsibilities include managing assistants, monitoring hatching progress, and maintaining detailed records. Ideal candidates will have hands on experience with incubation machinery and strong organizational skills. A commitment to aligning incubation with breeding programs is essential. Breeding Assistant (Falcon & Parrots, Riyadh) Exciting opportunity for a Breeding Assistant specializing in Falcon and Parrots in Riyadh. Support daily breeding operations, including feeding, cleaning, and monitoring tasks under supervision. Record observations on bird health and maintain aviary hygiene while working collaboratively with the team. Previous experience in animal breeding, especially avian, is preferred. Falcon Expert (Imprinting) Seeking an experienced Falcon Expert to oversee the imprinting process. Ensure optimal behavior and performance in falcons through structured feeding and training routines. Supervise breeding assistants, monitor falcon health, and maintain accurate records. Strong expertise in falcon handling and behavior is essential. Lead Breeding Operations (Falcons & Parrots, Riyadh) Lead breeding operations for falcons and parrots in Riyadh, ensuring optimal health and welfare. Supervise daily tasks, manage staff, and maintain vital records. Report progress to the Breeding Manager and uphold compliance with facility protocols. Regulatory Compliance Officer (Riyadh) A Regulatory Compliance Officer is needed in Riyadh, Saudi Arabia, to ensure retail operations adhere to legal and regulatory standards. Responsibilities include monitoring compliance risks, conducting audits, maintaining documentation, and liaising with authorities. Expertise in local and international laws, risk management, and strong analytical skills are essential to support the company's regulatory adherence and ethical standards. Product Regulatory Compliance Specialist (Riyadh) Seeking a Product Regulatory Compliance Specialist in Riyadh to ensure chemical products meet all regional and international standards. You will manage compliance documentation, monitor regulatory changes, conduct audits, and collaborate with manufacturing teams to uphold safety and certification requirements. The role demands attention to detail, strong project management, and proficiency in chemical regulations, with a focus on supporting sustainable growth and environmental safety. Compliance Specialist - Quick Commerce (Riyadh) Amazon is seeking a Compliance Specialist for Quick Commerce in Riyadh, Saudi Arabia, to manage licenses and permits with government authorities. The role involves liaising with municipal, civil defense, and service providers, ensuring timely compliance and permits renewal, and supporting operational setup for new launches. Expect 40% travel within the country and collaboration with internal teams and external agencies to streamline permit processes. Candidates should have at least 2 years of government experience, strong negotiation skills, and fluency in Arabic and English. Quality Inspection Lead (Riyadh, Holouly IT/Tech solutions) A Quality Inspection Lead position is available in Riyadh, Saudi Arabia, at Holouly IT/Tech solutions. Responsible for overseeing courier service quality, inspections, and compliance, a proactive approach and leadership skills are required. A background in logistics, strong organizational ability, and knowledge of Saudi regulations are essential to ensure safety, hygiene, and service standards are maintained effectively. Senior Quality Inspector - Low Voltage (alfanar Electric, Riyadh) Seeking a Senior Quality Inspector for Low Voltage at alfanar Electric in Riyadh. Responsible for implementing quality control procedures, conducting inspections, preparing reports, and ensuring compliance with standards to maintain product quality. Requires 2-5 years of experience in electrical quality inspection, strong attention to detail, and knowledge of safety protocols. The role involves coordinating with teams, handling non-conformities, and supporting customer inspections to meet operational objectives. NOC Compliance Specialist (Aviation) A NOC Compliance Specialist is needed to oversee aviation regulation adherence, ensuring safety and efficiency in flight operations. Responsibilities include developing policies, conducting audits, and managing compliance with standards like IOSA, ICAO, and GACA. The role involves regular review, evaluation, and reporting to maintain high standards of regulatory compliance and operational integrity.

Agricultural Inspector Jobs in Riyadh

<div>
 
 
 About the Role: "Operational Resilience Assessment and Transformation"
 
 
 
 
 
 
 We are seeking experienced IT Infrastructure specialists, Application specialists, Middleware specialists, CSDM specialists, and ITSM specialists to join our team. These roles require expertise in their respective areas and a strong background in IT continuity management.
 
 
 
 
 
 
 Responsibilities:
 
 
 
 
 
 
 
 
 <ul>
 <li>
 
 IT Infrastructure specialists:
 
 expertise in IT Infrastructure architectures and strong background in IT continuity management.
 </li>
 <li>
 
 Application specialist:
 
 expertise in IT systems architectures and with strong background in IT continuity management.
 </li>
 <li>
 
 Middleware specialist:
 
 expertise in Middleware architectures and strong background in IT continuity management.
 </li>
 <li>
 
 CSDM (Common Service Data Model) specialist:
 
 expertise in CSDM framework and strong background in IT continuity management.
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 
 
 
 
 Manager Level: 5 to 7 years&rsquo; experience for IT Infrastructure, Application, Middleware, and CSDM specialists.
 
 
 
 
 
 
 
 <ul>
 <li>
 
 ITSM (IT Service Management) specialist:
 
 expertise in ITSM (services, governance, change, incident management&hellip;) and strong background in IT continuity management.
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 
 
 
 
 Manager Level: 10 to 15 years&rsquo; experience.
 
 
 
 
 
 
 
 
 
 Required Skills
 
 
 
 
 
 <ul>
 <li>
 Strong background in IT continuity management
 </li>
 <li>
 Expertise in respective architectures and frameworks
 </li>
 <li>
 Experience in the Banking sector
 </li>
 <li>
 Knowledge of governance and incident management for ITSM specialists
 </li>
 </ul>
 
 
</div>

Social Development Bank (SDB)

<div>
 
 
 Data Operations Specialist
 
 
 
 
 
 
 
 Job Purpose
 
 
 
 The Data Operations Specialist is responsible for managing the data dictionary, metadata, reference data, and master data across the Bank. The role coordinates with data stewards to ensure alignment with business requirements and provides advisory support on maintaining and managing these data assets to ensure accuracy, quality, and proper utilization. Additionally, the specialist supports data quality initiatives, defines quality metrics, and ensures accurate implementation of data quality standards.
 
 
 
 
 
 
 
 
 Roles and Responsibilities
 
 
 
 
 
 
 
 
 
 1. Policies, Processes, and Procedures
 
 
 
 &bull; Ensure work is performed in line with approved policies, processes, procedures, and instructions.
 
 
 &bull; Review continuous improvement opportunities for systems, workflows, and practices based on leading practices.
 
 
 &bull; Facilitate knowledge transfer to new employees and reporting staff.
 
 
 &bull; Follow up on escalated issues to ensure timely and effective closure.
 
 
 
 
 
 
 2. Data Operations Management
 
 
 
 &bull; Conduct first- and second-level data analysis to identify potential data quality issues.
 
 
 &bull; Develop KPIs for monitoring data quality across departments.
 
 
 &bull; Prepare validation checklists to ensure data and processes align with policies.
 
 
 &bull; Collaborate with business owners to define data quality rules and exceptions.
 
 
 &bull; Participate in root cause analysis and document recommendations.
 
 
 &bull; Review data profiling controls and results.
 
 
 &bull; Conduct awareness sessions on data quality best practices.
 
 
 &bull; Provide recommendations for resolving data quality issues.
 
 
 &bull; Oversee the preparation and maintenance of data quality reports.
 
 
 &bull; Support quality assurance functions and data quality management.
 
 
 &bull; Contribute to employee development in data quality practices.
 
 
 &bull; Define and review protocols, procedures, and quality standards supporting the bank&rsquo;s data strategy.
 
 
 &bull; Introduce simplification and automation opportunities for data quality assurance.
 
 
 &bull; Work with data engineering teams to prevent and resolve data issues.
 
 
 &bull; Promote data quality awareness across business units.
 
 
 &bull; Monitor and report key data quality performance indicators.
 
 
 
 
 
 
 3. Metadata &amp; Master Data Management
 
 
 
 &bull; Maintain the metadata dictionary and define sources, attributes, and priorities.
 
 
 &bull; Develop metadata governance frameworks including classification and preservation.
 
 
 &bull; Support data stewards in managing the metadata lifecycle.
 
 
 &bull; Collaborate with IT to configure and implement the data dictionary tool.
 
 
 &bull; Verify completeness and accuracy of metadata.
 
 
 &bull; Create dashboards and indicators to monitor metadata management.
 
 
 &bull; Support creation and maintenance of master data and ensure consistency across systems.
 
 
 &bull; Work with data engineers on master data models.
 
 
 &bull; Support reference and master data governance plans.
 
 
 &bull; Manage master data tools and provide technical support.
 
 
 &bull; Train users on master data processes and promote compliance with governance policies.
 
 
 &bull; Identify improvement opportunities in data management practices.
 
 
 
 
 
 
 4. Additional Duties
 
 
 
 &bull; Support colleagues across the bank when needed.
 
 
 &bull; Provide inputs for reporting related to operations, achievements, and decision-making.
 
 
 &bull; Perform other tasks as required and when needed.
 
 
 &bull; Support capability development and knowledge transfer.
 
 
 &bull; Monitor compliance with data management and personal data protection regulations.
 
 
 &bull; Implement the data management program in alignment with relevant laws and policies.
 
 
 &bull; Manage open data requests and support the open data program.
 
 
 
 
 
 
 Qualifications and Requirements
 
 
 
 Experience: +4 years of experience in Data Management, Data Analysis &amp; Reporting, or related fields.
 
 
 Education: Bachelor&rsquo;s degree in Information Systems, Data Science, Computer Science, or related field
 
 
 
 
 
 
 Required Competencies
 
 
 
 &bull; Information Systems Knowledge &mdash; Proficient
 
 
 &bull; Data Management &mdash; Advanced
 
 
 &bull; Data Analysis &amp; Reporting &mdash; Proficient
 
 
 &bull; Performance Monitoring &mdash; Advanced
 
 
 &bull; IT Change Management &mdash; Proficient
 
 
 
</div>

Data Operations Specialist

Explore 1842+ It operations specialist in Riyadh this December. Find roles across top companies and apply now to boost your career.

1842 it operations specialist jobs IN Riyadh

Contractor

Information Technology Operations Engineer

IT Operations Engineer (Saudi National)

System Operator (RE) - EDR Focus

Agricultural Inspector Jobs in Riyadh

Contractor

Data Operations Specialist