customer service specialist Jobs in Riyadh

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on-site service specialist Jobs in Riyadh

on-site service specialist

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supply performance specialist Jobs in Riyadh

supply performance specialist

technical support specialist Jobs in Riyadh

technical support specialist

on site service specialist

Hitachi Energy

<div>Description
The opportunity
In your role as an OSS Specialist, you will be responsible for delivering Desk Side Support to IT users, specifically handling IT issues that require physical intervention. Your duties will extend to aiding incident resolution through collaboration with various support teams and groups within the IT department. You will play a critical role, serving as a representative of the IT organization, acting as the interface between the customer and other IT functions.
How you&rsquo;ll make an impact
<ul><li>Diagnosing and resolving IT-related issues effectively and efficiently.</li><li>
Ensuring that computers are delivered in a 'ready-to-use' condition for IT users Conducting regular inventory checks for relevant hardware.</li><li>
Coordinating logistics by utilizing local logistics providers to transport and relocate devices between locations.</li><li>
Handling warranty cases in collaboration with the appropriate Original Equipment Manufacturers (OEM) vendors.</li><li>
Offer support to end users and ensure the functionality of IT equipment and software in meeting rooms and other user</li><li>
Follow OSS procedures as outlined in the Runbook, Standard Operating Procedures (SOPs), and knowledge articles.</li><li>
You will be responsible for ensuring compliance with applicable external and internal regulations, procedures, and guidelines.</li><li>
Living Hitachi Energy&rsquo;s core values safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.</li></ul>
Your background
<ul><li>Bachelor&rsquo;s degree in computer science.</li><li>
3- 5 years of professional experience in IT support.</li><li>
Excellent communication skills, both written and verbal, including the ability to communicate effectively with both business and technical audiences.</li><li>
Experience in ServiceNow.</li><li>
Have a proactive and solution-oriented mind-set and could work independently and self-driven.</li><li>
Proficiency in both spoken &amp; written English language is required.</li></ul> 
<h2 class="jobSectionHeader">Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.</h2><h2 class="jobSectionHeader">
This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.</h2></div>

On-Site Service Specialist

Proterial

<div>Location:
Riyadh, Riyadh, Saudi Arabia
Job ID:
R0108441
Date Posted:
2025-12-01
Company Name:
HITACHI ENERGY LTD
Profession (Job Category):
IT, Telecom &amp; Internet
Job Schedule:
Full time
Remote:
No
Job Description:
The opportunity
In your role as an OSS Specialist, you will be responsible for delivering Desk Side Support to IT users, specifically handling IT issues that require physical intervention. Your duties will extend to aiding incident resolution through collaboration with various support teams and groups within the IT department. You will play a critical role, serving as a representative of the IT organization, acting as the interface between the customer and other IT functions.
How you&rsquo;ll make an impact
<ul><li>Diagnosing and resolving IT-related issues effectively and efficiently.
</li><li>Ensuring that computers are delivered in a 'ready-to-use' condition for IT users Conducting regular inventory checks for relevant hardware.
</li><li>Coordinating logistics by utilizing local logistics providers to transport and relocate devices between locations.
</li><li>Handling warranty cases in collaboration with the appropriate Original Equipment Manufacturers (OEM) vendors.
</li><li>Offer support to end users and ensure the functionality of IT equipment and software in meeting rooms and other user
</li><li>Follow OSS procedures as outlined in the Runbook, Standard Operating Procedures (SOPs), and knowledge articles.
</li><li>You will be responsible for ensuring compliance with applicable external and internal regulations, procedures, and guidelines.
</li><li>Living Hitachi Energy&rsquo;s core values safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.
</li></ul>Your background
<ul><li>Bachelor&rsquo;s degree in computer science.
</li><li>3- 5 years of professional experience in IT support.
</li><li>Excellent communication skills, both written and verbal, including the ability to communicate effectively with both business and technical audiences.
</li><li>Experience in ServiceNow.
</li><li>Have a proactive and solution-oriented mind-set and could work independently and self-driven.
</li><li>Proficiency in both spoken &amp; written English language is required. 
</li></ul><h2 class="jobSectionHeader">Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.
</h2><h2 class="jobSectionHeader">This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.</h2></div>

Esnad Contracting

<div>
 
 We are looking for a
 
 Payroll Specialist
 
 to support our construction and project sites in Riyadh.
 
 
 
 
 
 
 🔹 Requirements:
 
 
 
 - Minimum
 
 3+ years of experience
 
 in payroll.
 
 
 
 - Must have experience in construction, contracting, or project-based companies
 
 .
 
 
 - Strong understanding of site-based payroll components including:
 
 
 Field allowances - Overtime - Shifts -Site attendance systems
 
 
 - Experience processing
 
 monthly payroll cycles
 
 with accuracy and within deadlines.
 
 
 - Good understanding of labor regulations, end-of-service calculations, and employee entitlements.
 
 
 - Strong attention to detail and ability to work with large volumes of data.
 
 
 
 
 
 
 🔹 Responsibilities:
 
 
 
 - Preparing and processing
 
 monthly payroll
 
 for site and office employees.
 
 
 - Verifying attendance, overtime, deductions, and allowances received from projects.
 
 
 - Coordinating with project managers to ensure accurate and timely submission of payroll data.
 
 
 - Updating employee records and maintaining payroll documentation.
 
 
 - Handling employee inquiries related to salaries and financial entitlements.
 
 
 - Ensuring compliance with company policies and labor laws.
 
 
 
</div>

Payroll Specialist

Amazon.com

<div><h2 class="jobSectionHeader">DESCRIPTION</h2><div>
One focus area of the Amazon Workplace Health &amp; Safety (WHS) mission is to provide tools, resources, and environments that support safe, efficient, healthy behaviors and encourage employees to proactively manage their health and wellbeing. To support this focus area, Amazon is seeking an experienced and innovative Workplace Health and Safety (WHS) Specialist to join our team. In this position, you will serve as the site&rsquo;s designated first aid provider in the warehouse, coordinating and implementing the Amazon Global Program. The WHS Specialist will be responsible for partnering with an Operations Team at the site level to execute company WHS policies and ensure compliance to all applicable local, regional and federal regulations. This individual will lead continuous improvement initiatives to reduce conditional and ergonomic risk in our processes to ensure a safe and healthful working environment for our associates. The Site WHS Specialist must demonstrate the ability to build trust and confidence with the Operations Team and influence change through providing comprehensive risk assessments and WHS data analysis. 
 
The Site WHS Specialist will be responsible to lead and develop a team of WHS professionals. This individual must create and execute leadership development plans for their teams. They must communicate team expectations and provide frequent feedback, and ensure the team is executing to the core competencies of an Amazon WHS professional. 
 
Responsibilities include but are not limited to: 
<ul><li>Possess a thorough understanding of local/regional and federal regulations and company policy.</li><li>Provide guidance and oversight to ensure compliance to all applicable Amazon WHS Policies.</li><li>Measure site&rsquo;s performance against published requirements in WHS policies. For all deficiencies, identify a plan for the site to implement and fix all identified deficiencies. Drive accountability for the plan</li><li>Analyze WHS metrics and review incident trends to justify the allocation of appropriate resources to areas where the WHS risk is highest.</li><li>Perform frequent site WHS audits to identify all non-compliant equipment and/or processes at the site. Implement solutions to eliminate exposure to these risks and prevent injury at other sites. Review all changes to ensure new equipment and process are compliant.</li><li>Audit recordkeeping practices and Austin entries to ensure compliance to global WHS standards and regulations.</li><li>Audit the workplace organization and Associate behaviors to ensure that training, auditing and scoring methods are accurate and consistent</li><li>Ensure site leadership and Associates are trained and knowledgeable of their responsibilities under each policy. Audit the quality, delivery (including qualifications of the trainer), and effectiveness of all required WHS training.</li></ul> 
Basic Qualifications 
3+ years growing responsibilities in multi-site operations in safety and/or environmental programs in manufacturing, production, or service operations. 
Experience implementing lean principles and process improvement 
Bachelor or diploma degree in safety, environmental, or a related field or significant work experience within these areas. 
Experience in developing and implementing EHS procedures, training and other processes. 
Proficient in Microsoft Office 
 
Preferred Qualifications 
You possess experience of Lean, 5S and Kaizen methodologies 
Qualifications or experience of environmentally-conscious initiatives would be advantageous.</div><h2 class="jobSectionHeader">
BASIC QUALIFICATIONS</h2><ul><li>4+ years of workplace health &amp; safety (WHS) related field experience</li><li>Bachelor's degree or equivalent</li><li>Knowledge of OSHA regulations, specifically 29 CFR 1910</li><li>Experience using Microsoft Word in a professional capacity</li><li>Experience maintaining confidentiality in matters involving security or personnel issues in the workplace</li></ul><h2 class="jobSectionHeader">
PREFERRED QUALIFICATIONS</h2><ul><li>Experience in emergency response</li><li>Experience in worker's compensation case management</li></ul> 
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.</div>

Safety Specialist, Workplace Health & Safety

<div>AFR Operations Specialist
Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.
Who ever said &lsquo;&lsquo;the sky is the limit&rsquo;&rsquo; never spoke to you! Because for you it&rsquo;s the beginning - DHL Global Forwarding has an opening for a AFR Operations Specialist role in Riyadh, Saudi Arabia.
Join us in connecting people and improving lives! 
In this AFR Operations Specialist position
<ul><li>Act as Customer first point of contact for shipment information, incident/complaint management, ad hoc pricing, and claims</li>
<li>Ensure that correct costs and revenues are captured against customer&rsquo;s profile and take ownership to solve simple and complex issues</li>
<li>Administer shipment level activities including receipt of customer booking, documentation requirements, and all related local and international transport</li>
<li>Ensure the management of shipments in line with the customer service commitment</li>
<li>Track, record, analyze and improve exceptions/operational irregularities</li>
<li>Responsible for high shipment data quality</li>
<li>Implement necessary regulatory compliance procedures relating to commodity and locations for shipments</li>
<li>Route and/or assign shipments to relevant consol that meets our customers service commitment and maximized our profits</li>
<li>Identify critical shipments and new business that needs extra support/hypercare</li>
<li>Answer queries, prepare information for customer visits and participate in customer visits relating to operational topics</li>
<li>Execute tasks and activities while meeting resource management and productivity guidelines for the day-to-day operations</li>
<li>Prepare invoices, debit and credit notes and necessary back-up documentation ensuring customer invoice timeliness and accuracy</li>
<li>Investigate/supports invoice disputes</li>
<li>Resolve recurring issues, and suggest enhancements to processes focusing on increasing effectiveness and efficiency</li>
<li>Resolve performance issues of suppliers, and propose solutions to improve performance</li>
<li>May provide functional guidance, advice or training to less experienced positions</li>
<li>Use Industry sector or logistics specialist expertise in their day-to-day work</li>
</ul>Stakeholders
<ul><li>Connect with and influence other specialist departments and 3rd parties e.g. external service providers</li>
<li>May convince others to accept new concepts, practices, and approaches</li>
<li>Build strong, trusting cross-functional relationships with DHL managers</li>
<li>Understand customer and key stakeholders interests and concerns and advise direct reports, customers and key stakeholders</li>
<li>Provide technical guidance to line managers and employees</li>
</ul>Management Responsibility
<ul><li>Individual contributor who may manage two or fewer employees</li>
<li>May direct the work of other lower level professionals or manage processes and programs</li>
<li>Coach and review the work of lower level professionals</li>
</ul>Now, here is what we need from you! 
<div><div><div><div>Education Level 
</div></div> 
<div><div><ul><li>Bachelor&rsquo;s Degree or equivalent experience/qualification</li></ul></div> 
</div> 
 
<div></div><div><div>Experience Level 
</div></div> 
<div><div><ul><li>more than 4 years</li></ul>
</div></div> 
</div></div>We offer:
<ul><li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li>
<li>Possible further career development</li>
<li>Competitive salary</li>
</ul>Why join DHL Global Forwarding? 
We are part of DHL Group, the world&rsquo;s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html 
Our TOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization is an ongoing key focus area. 
We aspire to become the undisputed leader in our industry, when people think of forwarding; we want them to think DGF because we have: 
<ul><li>The largest global network with more than ~30,000 passionate employees</li>
<li>The most efficient processes and fastest response times</li>
<li>The best solutions and best customer service</li></ul> 
Our Vision: The Logistics Company for the World.
Our Mission: Excellence. Simply Delivered. 
Our Purpose: Connecting People, improving lives. 
Our Values: Respect &amp; Results 
Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility 
DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
 #LI-MEA</div>

AFR Operations Specialist

F.I.C

**Job Duties &ndash; Sales Specialist - Must have experience in Logistics, Construction, or Transportation.1. Client Acquisition &amp; Relationship Management<ul><li>Identify and target potential clients in transportation, logistics, fuel distribution, and supply chain sectors.</li><li>Develop and maintain strong, long-term relationships with existing and new customers.</li><li>Conduct regular client visits to understand business needs and propose suitable transport solutions.</li><li>Respond promptly to customer inquiries and provide professional support and follow-up.</li></ul>2. Sales Development &amp; Achievement<ul><li>Achieve monthly and quarterly sales targets as assigned by management.</li><li>Prepare and deliver sales presentations highlighting Al Jeri&rsquo;s transportation services and value proposition.</li><li>Negotiate contracts, pricing, and service agreements in alignment with company policies.</li><li>Generate leads through cold calling, networking, site visits, and field sales.</li></ul>Job Type: Full-timePay: &#65020;10,000.00 - &#65020;12,000.00 per month

Sales Specialist

Metso

Join an industry leader and make a positive change in the sustainable use of the world’s natural resources. Together, we will transform the business and drive the industry toward a greener future.
 
At Metso, you will be supported by our inclusive culture and a network of colleagues from around the world. With us, you will embark on a personal growth journey and are encouraged to realize your potential. This is your invitation to rise above the possible.
 
Job posting end date: 11/30/2025
 
Metso Saudi Arabia is looking for a Customer Service Specialist to join our Quote and Order Management Team. The successful candidate will be responsible for performing all necessary functions to ensure customer satisfaction.
 
Primary activities include evaluation of customer inquiries and compatibility with Metso parts and services, coordination of an appropriate quotation considering price/margin/delivery, proposal follow up, support of outside sales efforts, sales order entry, order coordination, and order backlog management of orders until completion.
 
What You’ll Do
 
Monitor and manage customer portals daily to promptly address new Requests for Quotations (RFQs).
 Proficient in day-to-day customer service functions such as accurately preparing quotations, processing sales orders, and handling service requests to ensure customer satisfaction, as including invoicing.
 Handle LC (letter of credit) orders.
 Ensure trade compliance must haves.
 Collaborate closely with Site Account Managers to support client relationships and coordinate site operations.
 Work cross-functionally with sales, technical sales support, field service, logistics, finance and sourcing teams to streamline processes and deliver timely results.
 Take ownership of building and maintaining strong relationships with your customer contacts, acting as a trusted liaison.
 Utilize SAP, Salesforce, and other essential business systems confidently to manage workflows and data.
 Contribute actively as a key member of a dynamic Customer Service team committed to exceptional service and team success.
 Engage in continuous learning opportunities to develop your skills and build a solid foundation for career growth.
 Willing to travel internationally as per business requirements.
 
Who You Are
 
You bring 3 years of experience in customer service, administration, operations, or a related field.
 You excel at clear, professional communication and enjoy engaging with customers and solving challenges.
 Your English communication skills, both verbal and written, are strong and effective.
 You are tech-savvy, organized, detail-oriented, and comfortable navigating IT systems and software tools.
 You are motivated to grow and advance within a company that values and invests in its people.
 
How to join - Working at Metso - About Metso - Diversity and Inclusion - Meet our people
 
Metso is an equal opportunity employer committed to fostering an inclusive and diverse workforce culture. All qualified applicants will receive consideration for employment without regard to race, religion, color, nationality, gender, gender identity, sexual orientation, age, status as a protected veteran or status as a qualified individual with a disability.
 
Metso is a frontrunner in sustainable technologies, end-to-end solutions and services for the aggregates, minerals processing and metals refining industries globally. We improve our customers’ energy and water efficiency, increase their productivity, and reduce environmental risks with our product and service expertise. We are the partner for positive change.
 
Metso is headquartered in Espoo, Finland. At the end of 2024 Metso had close to 17,000 employees in around 50 countries, and sales in 2024 were about EUR 4.9 billion. Metso is listed on the Nasdaq Helsinki.
 
metso.com

Customer service specialist

Explore 2789+ On site service specialist in Riyadh this December. Find roles across top companies and apply now to boost your career.

2789 on site service specialist jobs IN Riyadh

On-Site Service Specialist

On-Site Service Specialist

Payroll Specialist

Safety Specialist, Workplace Health & Safety

AFR Operations Specialist

Sales Specialist

Customer service specialist