business development specialist Jobs in Riyadh

business development specialist

sales engineer

marketing specialist

account management specialist Jobs in Riyadh

account management specialist

application support engineer Jobs in Riyadh

application support engineer

customer experience specialist

Chalhoub Group

<div>INSPIRE | EXHILARATE | DELIGHT
For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.
Every step at Chalhoub Group is taken to build a future where luxury dreams become reality &mdash; bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse &mdash; the Group&rsquo;s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.
Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work certification in several markets.
Sustainability is at the core of the Group&rsquo;s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women&rsquo;s Empowerment Principles, and to have pledged to reach Net Zero by 2040. 
What you'll be doing
Our Fashion Consultant is responsible for delivering an outstanding customer experience and driving our business through sales. They demonstrate a strong understanding of the omnichannel aspects of the role using physical and digital channels to connect with the customers anywhere and anytime and deliver a seamless and consistent high level of service. They act as brand ambassadors through their strong knowledge of the brand and their expertise in fashion and style.
Drive the business
Represent the brand by communicating its values and philosophy though all activities and interactions with customers and other team members
Collaborate with team members and maintain positive relationships to develop a constructive work environment
Achieve individual and collective sales targets and ensure all sales and operational policies and procedures are followed and maintained.
Maintain and understand customer purchasing patterns and behaviors, and utilize this database to engage and build strong relationships with customers to encourage future selling opportunities Promote the Group&rsquo;s loyalty program (MUSE) and increase enrollment rate and new customer
acquisition
Stay abreast of latest fashion trends, social media campaigns, products and competitor, the brand&rsquo;s different online (website, app and social media) offerings and activities and promote them with customers
Participate to the brand&rsquo;s events when required inside or outside the store Customer Centricity
Take ownership of the customer&rsquo;s experience by delivering an exceptional service and bringing to life the brand&rsquo;s customer journey at all different touchpoints (physical and digital) through building rapport, sharing product knowledge and expert&rsquo;s advice, proactively catering to customers&rsquo; needs, interests and preferences
Use impactful storytelling with customers to maximize their experience through education and entertainment
Communicate with customers to assess their needs, provide assistance in satisfying those needs and meeting or surpassing customers&rsquo; expectations.
Use clienteling techniques and tools to connect virtually with customers, build a one-on-one relationship based on trust and human touch and drive loyalty. Such techniques and tools include messaging, (virtual) shopping appointments, etc.
Operational Excellence
Prepare and process e-commerce orders&rsquo; fulfillment from the store within the set SLAs in terms of time and quality
Managing and creating effective and efficient clientele data reporting and analytics, while also maintaining accuracy of data collection.
Maintain all operating standards by ensuring stock replenishment and organising display as per the brand&rsquo;s VM guidelines
Demonstrate a strong understanding and leverage available technology tools when available to support customer experience in and outside of store (Clienteling app, CRM, OMS, etc.)
What you&rsquo;ll need to succeed
Minimum Experience: 2&ndash;3 years in fashion retail
Communication Skills
Styling &amp; Product Knowledge
Technical &amp; Operational Skills
What we can offer you
With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.
We Invite All Applicants to Apply
It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.
We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</div>

Fashion Consultant - Marina Rinaldi - Kingdom Center

Noon Academy

<div>About Noon<h3 class="jobSectionHeader"> 
About Noon</h3>
Radically Changing the Way People Learn!
Noon Academy is the leading edtech platform in the Middle East, with over 12 million students and teachers using our app to learn, teach, and collaborate. We have recently raised $41 million in Series B funding to expand our reach and impact in the region and beyond. We are on a mission to transform the physical classroom experience by introducing our highly engaging social, group-based learning and AI to make learning fun and improve learning efficacy. Our ultimate goal is to provide access to the best teachers to every student even if that teacher is only available virtually. We believe we can do this if we blend AI, peer-to-peer learning, and a carefully designed physical space.<div>
Hear it directly from our CEO and co-founder: this 
 
Learn more about us: here</div>
Now: We&rsquo;re laser-focused on reinventing schools in Saudi Arabia. We&rsquo;re accelerating rapidly, well-funded, and profitable. 
 
Office: Full-time, Riyadh-based. We&rsquo;ve got a sweet office near the Boulevard, and we&rsquo;d love to have you in it.<h2 class="jobSectionHeader"> 
About the job</h2>
Shaping the Next Gen Schools 
We&rsquo;re on a mission to radically change the way students learn. We believe in solving hard problems, and we play to win&mdash;we measure progress by revenues, students, and learning gains. Our approach? Build high-performing teams, giving them the freedom to dream big and execute boldly. 
 
Today, we&rsquo;re building the next generation of schools in Saudi Arabia. We believe every student deserves world-class teachers. And to make it happen, we&rsquo;re reimagining everything about education: from cutting-edge tech to peer learning and physical spaces that spark curiosity. 
 
Hybrid brings digital star teachers directly into school buildings, and amplifies the experience through peer to peer learning and AI. We ran this model for a year with two schools and the results were so overwhelming that we expanded to 18 private and 10 public schools in our second year of operations. The verdict is clear: students don't just tolerate hybrid, they love it. 
 
The Role 
 
As Staffing Experience Specialist, you own the day-to-day operational systems that power Noon&rsquo;s school teams &mdash; teachers, classroom supervisors, school leads, and school managers. 
 
You are responsible for making sure staff operations work cleanly and consistently at scale: onboarding happens on time, roles are clear, performance processes run, data is accurate, and offboarding is compliant. 
 
You work closely with School Operations, Staffing, Learning, and People teams to ensure school staff are set up correctly, supported continuously, and managed through clear, enforceable processes. 
 
What you&rsquo;ll do<ul><li> 
Run and standardise staff onboarding</li></ul>
Own Onboarding Execution For All School-based Roles<ul><li>
ensure contracts, documentation, and system access are completed</li><li>
ensure staff understand role expectations, reporting lines, and policies</li><li>
reduce ramp-up time and early confusion</li></ul>
Continuously improve onboarding checklists, timelines, and SOPs so onboarding works reliably across all schools.<ul><li> 
Build and enforce core staff operations</li></ul>
Create, Maintain, And Enforce SOPs For<ul><li>
onboarding and offboarding</li><li>
performance management cycles</li><li>
internal movements and role changes</li></ul>
Ensure These Processes Are<ul><li>
followed by schools</li><li>
documented and auditable</li><li>
practical for on-the-ground execution</li></ul>
You are accountable for fixing breakdowns &mdash; not just documenting them.<ul><li> 
Own staff data, compliance, and offboarding</li></ul>
Manage Accurate Staff Records Across HR Systems<ul><li>
contracts, role data, reporting lines</li><li>
onboarding and exit documentation</li></ul>
Run Offboarding Processes End-to-end To Ensure<ul><li>
compliance with KSA labor laws</li><li>
clean handovers for schools</li><li>
no loose ends in data or documentation</li><li>
Fix operational gaps in school staffing</li></ul>
Use feedback from school teams and ops data to identify:<ul><li> 
recurring confusion in roles or ownership</li><li>
delays or failures in staff processes</li><li>
breakdowns between central teams and schools</li></ul>
Translate issues into clear process fixes, tighter SOPs, or better execution &mdash; not one-off workarounds.<ul><li> 
Work cross-functionally to keep schools running</li></ul>
Partner Daily With<ul><li>
School Ops to unblock execution issues</li><li>
Staffing to align hiring and school needs</li><li>
Learning to ensure staff setup supports instructional delivery</li></ul>
Support People Initiatives Tied Directly To Operations, Such As<ul><li>
performance cycles</li><li>
role progression frameworks</li><li>
recognition tied to execution quality</li></ul>
What we&rsquo;re looking for<ul><li> 
Roughly 3+ years of experience in Operations, People Ops, or HR Operations</li><li>
Strong execution mindset &mdash; you run processes end-to-end</li><li>
Comfortable working with frontline, multi-site teams</li><li>
High attention to detail with a bias toward action and follow-through</li></ul>
Tools<ul><li>
Confident in Excel / Sheets and HR systems</li><li>
Strong at writing and maintaining SOPs</li><li>
Clear, direct communicator with schools and central teams</li></ul>
Bonus Points If You<ul><li>
Experience supporting school-based or frontline staff</li><li>
Familiarity with KSA labor compliance</li><li>
Background in education or multi-location operations</li></ul>
Why Work at Noon 
Own execution at scale &mdash; run the operational backbone of school staffing. 
Operate at the center of the system &mdash; people, ops, and delivery intersect here. 
Move fast with real impact &mdash; your work directly affects how schools function every day. 
Be part of the transformation &mdash; help build the operational engine behind Saudi&rsquo;s next-gen schools. 
We&rsquo;re building a new operating system for learning. If you&rsquo;re someone who loves clean ops, tight execution, and fixing what&rsquo;s broken &mdash; we want to talk to you. 
Benefits In addition to a competitive base salary, we offer:<ul><li> 
21 days of annual leave</li><li>
Full premium Medical coverage including Family Dependent</li></ul></div>

HR Experience Specialist - Saudi National

Advanced Integrated Tech Solution

About the jobMain Responsibilities:<ul><li>Provide expert-level technical support for automation systems and AVEVA software solutions, including System Platform, InTouch, Historian, and related applications.</li><li>Assist customers in optimizing the performance, functionality, and efficiency of AVEVA solutions within their automation environments.</li><li>Work with sales and pre-sales teams on technical evaluation and proof-of-concept activities.</li><li>Collaborate with cross-functional teams to escalate and resolve critical issues, ensuring timely resolution.</li><li>Create and maintain technical documentation, including knowledge base articles, technical guides, and troubleshooting procedures.</li><li>Monitor and manage support cases to ensure SLAs are met and customer satisfaction is achieved.</li><li>Participate in the testing and validation of software updates, patches, and configurations.</li><li>Provide feedback to product development teams on recurring issues and feature Requests</li><li>Qualifications:</li><li>B.S. Computer Engineering, or any related field.</li><li>3+ years of experience as a Technical Engineer or equivalent.</li><li>Proficiency in AVEVA System platform, InTouch, Historian, and database applications.</li><li>Knowledge of programming languages like SQL, scripting, and PLC programming is beneficial.</li><li>Must have worked in a large-scale System Platform implementation.</li><li>Excellent communication, collaboration, and problem-solving skills</li><li>Ability to manage multiple projects and clients effectively.</li></ul>If you want to make a mark, contribute to groundbreaking projects, and be a part of a team that's shaping the future, we want to hear from you. Send your CV.Join us, and let's co-create the future!Work Location: In person

Customer Experience Engineer

Eli Lilly

<div>At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We&rsquo;re looking for people who are determined to make life better for people around the world.<div>
Job Overview</div> 
We are seeking an ambitious and execution-focused Consumer Experience Associate to play a hands-on role in delivering Lilly Saudi Arabia&rsquo;s consumer engagement across the cardiometabolic portfolio. This role is accountable for the end-to-end execution of consumer journeys, media campaign delivery, content production coordination, and performance tracking across digital, social, paid media, and traditional channels.
Working alongside the Consumer Experience Manager and at the intersection of brand, digital, medical, and agency partners, this role is designed for a detail-oriented marketer with a consumer-first mindset, strong project management skills, and a genuine passion for improving the patient and consumer experience through creative, compliant, and measurable engagement.<div> 
Key Responsibilities</div><ul><li>
Consumer Journey Execution Own the day-to-day execution of consumer journeys across therapeutic areas &ndash; ensuring each journey is delivered end-to-end with consistency, quality, and alignment to the consumer experience strategy set by the Consumer Experience Manager. Coordinate campaign timelines, deliverables, and approval processes across internal stakeholders and agency partners, ensuring on-time and in-full delivery of all consumer-facing assets.</li><li>
Media Buying Execution &amp; Campaign Management Execute media buying plans across digital, social, programmatic, search, and traditional channels as directed by the Consumer Experience Manager. Manage day-to-day media agency coordination &ndash; trafficking assets, monitoring campaign delivery, tracking spend against budget, and flagging performance issues. Optimize in-flight campaigns based on performance data, adjusting targeting, creative rotation, and budget allocation to maximize reach and ROI.</li><li>
Content Production &amp; Creative Coordination Coordinate the production of consumer-facing creative content across all channels &ndash; managing agency briefs, review cycles, and delivery timelines for digital assets, social media content, video, educational materials, and campaign visuals. Support the development, localization, and rollout of consumer-facing materials, adapting global frameworks to KSA market needs while maintaining brand compliance and SFDA regulatory alignment. Manage day-to-day collaboration with creative, digital, and media agencies &ndash; providing clear briefs, tracking deliverables, and ensuring quality and compliance standards.</li><li>
Performance Tracking &amp; Reporting Own the tracking and reporting of consumer campaign performance &ndash; developing regular performance summaries that capture KPIs across reach, engagement, conversion, and consumer experience quality. Maintain structured performance dashboards for all active consumer initiatives, providing the Consumer Experience Manager and stakeholders with clear visibility into what is working and where adjustments are needed. Analyze campaign data, social listening outputs, and consumer insights to generate actionable recommendations for optimization.</li><li>
Consumer Insights Support the collection and synthesis of consumer insights &ndash; including social listening, market research, and digital analytics &ndash; to inform both in-flight optimization and future campaign planning. Identify opportunities to strengthen disease awareness and consumer engagement through innovative approaches, bringing ideas and execution recommendations to the Consumer Experience Manager.</li><li>
Compliance &amp; Cross-Functional Coordination Ensure all consumer-facing assets and campaigns comply with SFDA guidelines, Lilly&rsquo;s global compliance standards, and applicable advertising regulations. Work cross-functionally with Marketing, Brand, Medical, Legal, Compliance, and Global teams to ensure smooth and compliant execution of all consumer initiatives.</li></ul><div> 
Qualifications</div>
Education<ul><li>
Bachelor&rsquo;s degree in Marketing, Business Administration, Communications, or a related field.</li><li>
MBA or relevant postgraduate degree is a plus.</li></ul>
Experience<ul><li>
3+ years of experience in consumer marketing, brand management, media campaign execution, or agency coordination.</li><li>
Experience in FMCG, healthcare, digital health, media, technology, or other consumer-driven industries is valued.</li><li>
Experience working in cross-functional and project-based environments.</li><li>
Hands-on experience with media buying execution, content production, or digital campaign management is preferred.</li></ul> 
Core Competencies<ul><li>
Strong execution orientation with attention to detail and the ability to manage multiple initiatives simultaneously.</li><li>
Solid understanding of media buying mechanics across digital, social, and traditional channels.</li><li>
Strong project management skills with experience coordinating agency deliverables and campaign timelines.</li><li>
Analytical skills with the ability to translate campaign data into clear, actionable insights.</li><li>
Experience with performance analytics tools and social listening platforms is a plus.</li><li>
Excellent written and verbal communication skills in Arabic and English.</li></ul><div>
Working Conditions</div><ul><li>
Travel: Occasional domestic travel for campaign activations and agency meetings.</li><li>
Environment: Primarily office-based with regular engagement with external agency partners.</li></ul>
Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.
Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.
#WeAreLilly</div>

Associate / Senior Associate - Consumer Experience, KSA

Eli Lilly and Company

<div>
 At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We&rsquo;re looking for people who are determined to make life better for people around the world.
 
 
 
 Job Overview
 
 
 
 We are seeking an ambitious and execution-focused Consumer Experience Associate to play a hands-on role in delivering Lilly Saudi Arabia&rsquo;s consumer engagement across the cardiometabolic portfolio. This role is accountable for the end-to-end execution of consumer journeys, media campaign delivery, content production coordination, and performance tracking across digital, social, paid media, and traditional channels.
 
 
 Working alongside the Consumer Experience Manager and at the intersection of brand, digital, medical, and agency partners, this role is designed for a detail-oriented marketer with a consumer-first mindset, strong project management skills, and a genuine passion for improving the patient and consumer experience through creative, compliant, and measurable engagement.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Consumer Journey Execution Own the day-to-day execution of consumer journeys across therapeutic areas &ndash; ensuring each journey is delivered end-to-end with consistency, quality, and alignment to the consumer experience strategy set by the Consumer Experience Manager. Coordinate campaign timelines, deliverables, and approval processes across internal stakeholders and agency partners, ensuring on-time and in-full delivery of all consumer-facing assets.
 </li>
 <li>
 Media Buying Execution &amp; Campaign Management Execute media buying plans across digital, social, programmatic, search, and traditional channels as directed by the Consumer Experience Manager. Manage day-to-day media agency coordination &ndash; trafficking assets, monitoring campaign delivery, tracking spend against budget, and flagging performance issues. Optimize in-flight campaigns based on performance data, adjusting targeting, creative rotation, and budget allocation to maximize reach and ROI.
 </li>
 <li>
 Content Production &amp; Creative Coordination Coordinate the production of consumer-facing creative content across all channels &ndash; managing agency briefs, review cycles, and delivery timelines for digital assets, social media content, video, educational materials, and campaign visuals. Support the development, localization, and rollout of consumer-facing materials, adapting global frameworks to KSA market needs while maintaining brand compliance and SFDA regulatory alignment. Manage day-to-day collaboration with creative, digital, and media agencies &ndash; providing clear briefs, tracking deliverables, and ensuring quality and compliance standards.
 </li>
 <li>
 Performance Tracking &amp; Reporting Own the tracking and reporting of consumer campaign performance &ndash; developing regular performance summaries that capture KPIs across reach, engagement, conversion, and consumer experience quality. Maintain structured performance dashboards for all active consumer initiatives, providing the Consumer Experience Manager and stakeholders with clear visibility into what is working and where adjustments are needed. Analyze campaign data, social listening outputs, and consumer insights to generate actionable recommendations for optimization.
 </li>
 <li>
 Consumer Insights Support the collection and synthesis of consumer insights &ndash; including social listening, market research, and digital analytics &ndash; to inform both in-flight optimization and future campaign planning. Identify opportunities to strengthen disease awareness and consumer engagement through innovative approaches, bringing ideas and execution recommendations to the Consumer Experience Manager.
 </li>
 <li>
 Compliance &amp; Cross-Functional Coordination Ensure all consumer-facing assets and campaigns comply with SFDA guidelines, Lilly&rsquo;s global compliance standards, and applicable advertising regulations. Work cross-functionally with Marketing, Brand, Medical, Legal, Compliance, and Global teams to ensure smooth and compliant execution of all consumer initiatives.
 
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Education
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Marketing, Business Administration, Communications, or a related field.
 </li>
 <li>
 MBA or relevant postgraduate degree is a plus.
 
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 3+ years of experience in consumer marketing, brand management, media campaign execution, or agency coordination.
 </li>
 <li>
 Experience in FMCG, healthcare, digital health, media, technology, or other consumer-driven industries is valued.
 </li>
 <li>
 Experience working in cross-functional and project-based environments.
 </li>
 <li>
 Hands-on experience with media buying execution, content production, or digital campaign management is preferred.
 
 
 
 </li>
 </ul>
 
 Core Competencies
 
 
 
 <ul>
 <li>
 Strong execution orientation with attention to detail and the ability to manage multiple initiatives simultaneously.
 </li>
 <li>
 Solid understanding of media buying mechanics across digital, social, and traditional channels.
 </li>
 <li>
 Strong project management skills with experience coordinating agency deliverables and campaign timelines.
 </li>
 <li>
 Analytical skills with the ability to translate campaign data into clear, actionable insights.
 </li>
 <li>
 Experience with performance analytics tools and social listening platforms is a plus.
 </li>
 <li>
 Excellent written and verbal communication skills in Arabic and English.
 
 
 
 </li>
 </ul>
 
 Working Conditions
 
 
 
 <ul>
 <li>
 Travel: Occasional domestic travel for campaign activations and agency meetings.
 </li>
 <li>
 Environment: Primarily office-based with regular engagement with external agency partners.
 
 
 
 </li>
 </ul>
 Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.
 
 
 Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.
 
 
 #WeAreLilly
</div>

carly | كارلي

<div>
 
 Company Description
 
 
 
 carly | كارلي is a forward-thinking e-commerce platform designed for buying and selling cars conveniently online. As an innovative super app and platform, carly is revolutionizing how people experience car transactions. With a bold mission to transform the automotive industry, carly combines cutting-edge technology and exceptional service offerings. Join us in shaping the future of car buying and selling as we create a seamless, customer-centric ecosystem from the ground up.
 
 
 
 Role Description
 
 
 
 This is a full-time on-site role based in Riyadh for a Marketing Specialist. The Marketing Specialist will be responsible for developing and implementing marketing strategies, conducting market research, enhancing customer engagement, and supporting sales initiatives. Day-to-day tasks include creating marketing campaigns, analyzing market trends, collaborating with cross-functional teams, and identifying strategies to improve customer experience and service quality. The successful candidate will contribute to promoting carly's innovative vision and expanding its reach in the automotive industry.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 Strong Communication and Customer Service skills, ensuring effective interaction with internal and external stakeholders
 </li>
 <li>
 Experience in Market Research and the ability to analyze data to drive insights and trends
 </li>
 <li>
 Expertise in Sales and developing Marketing Strategies to achieve measurable business goals
 </li>
 <li>
 Ability to work collaboratively within a fast-paced and growth-oriented environment
 </li>
 <li>
 Bachelor's degree in Marketing, Business, Communications, or a related field
 </li>
 <li>
 Familiarity with the automotive or e-commerce industry is a plus
 </li>
 <li>
 Proven analytical skills and proficiency with marketing tools and software
 </li>
 </ul>
</div>

Marketing Specialist

Plat4mation

<div>
 
 
 Position:
 
 ServiceNow Senior Business Consultant
 
 
 
 
 
 
 Location: Saudi Arabia
 
 
 
 
 
 
 
 Are you passionate about ServiceNow and highly motivated to propose and pitch solutions to customers? Are you able to maximize customer value realization during implementations with your expertise? Can you organize and communicate easily as a trusted advisor? Then we are looking for you as our next Business Consulting Specialist!
 
 
 
 
 
 
 
 About the Role
 
 
 
 As a
 
 Business Consulting Specialist
 
 , you will work closely with clients to bridge business goals with the power of the ServiceNow platform. You&rsquo;ll play a key role in shaping digital strategies, designing scalable processes, and delivering enterprise-level solutions. Your mission:
 
 maximize customer value realization and become a trusted advisor
 
 .
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Drive process design, governance, KPIs, and control frameworks at a strategic level.
 </li>
 <li>
 Lead ServiceNow Projects and enterprise service management consulting engagements.
 </li>
 <li>
 Run executive workshops and pitch functional ServiceNow solutions.
 </li>
 <li>
 Present high-level demos, conduct gap analyses, and translate needs into actionable solutions.
 </li>
 <li>
 Define operating models, roles, dashboards, and reporting structures.
 </li>
 <li>
 Align solutions with ITIL standards and ensure platform coherence.
 </li>
 <li>
 Support organizational transformation through strong stakeholder engagement.
 </li>
 <li>
 Implement ServiceNow systems aligned with enterprise architecture and process maturity.
 </li>
 </ul>
 
 
 
 
 
 What We&rsquo;re Looking For
 
 
 <ul>
 <li>
 Bachelor&rsquo;s or Master&rsquo;s degree in IT, Engineering, or related field.
 </li>
 <li>
 
 7+ years of experience
 
 in consulting or digital transformation, ideally in large, complex environments.
 </li>
 <li>
 Deep understanding of PaaS solutions and enterprise platforms.
 </li>
 <li>
 Hands-on experience in
 
 ServiceNow,
 
 including
 
 configuration and implementation
 
 projects.
 </li>
 <li>
 Certified in:
 
 ITIL v4
 
 </li>
 <li>
 
 ServiceNow System Administrator
 
 </li>
 <li>
 
 ServiceNow Implementation Specialist
 
 </li>
 <li>
 Fluent in
 
 English
 
 ;
 
 Arabic
 
 proficiency is highly desirable.
 </li>
 <li>
 Strong presentation skills and ability to pitch solutions to business and technical audiences.
 </li>
 <li>
 Proven capability to lead customer relationships and act as a
 
 trusted advisor
 
 .
 </li>
 </ul>
 
 
 
 
 
 About Plat4mation
 
 
 
 Plat4mation is the largest pure-play ServiceNow Elite Partner based in EMEA, helping organizations make work flow through AI-driven transformation. We deliver advisory, implementation, and managed services across the ServiceNow AI platform, leveraging work flow automation and AI capabilities to accelerate productivity, simplify complexity, and create measurable business impact.
 
 
 
 
 
 Founded in 2013 and headquartered in Utrecht, the Netherlands, Plat4mation has grown to over 750 employees across 13 countries worldwide. We are proud to be recognized with multiple Global and EMEA ServiceNow Partner Awards.
 
 
 Learn more at
 
 
 www.plat4mation.com
 
 
 
</div>

Senior Business Consultant

Explore 2001+ Customer experience specialist in Riyadh this May. Find roles across top companies and apply now to boost your career.

2001 customer experience specialist jobs In Riyadh

Fashion Consultant - Marina Rinaldi - Kingdom Center

HR Experience Specialist - Saudi National

Customer Experience Engineer

Associate / Senior Associate - Consumer Experience, KSA

Associate / Senior Associate - Consumer Experience, KSA

Marketing Specialist

Senior Business Consultant