network engineer

sales engineer

field service engineer

it support engineer

it support specialist

application support engineer

DXC Technology

<div>Job Description:
Job Description:
DXC Technology (NYSE: DXC) is the world&rsquo;s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public sector clients across 70 countries. The company&rsquo;s technology independence, global talent and extensive partner alliance combine to deliver powerful next-generation IT services and solutions. DXC Technology is recognized among the best corporate citizens globally. For more information, visit www.dxc.technology.
We are currently looking for:
Level 2 Support Engineer &ndash; Custom Applications
Job location: onsite in Riyadh
Job Summary:
The Level 2 Support Engineer for Web Applications is responsible for troubleshooting, diagnosing, and resolving issues related to web-based software platforms. They serve as the escalation point for Level 1 support and work closely with development, QA, and infrastructure teams to ensure system stability and customer satisfaction.
Key Responsibilities<ul><li>
Issue Investigation &amp; Resolution</li><li>
Handle escalated tickets from Level 1 support (L1) involving functional or technical issues in web applications.</li><li>
Reproduce issues in test/staging environments to identify bugs or misconfigurations.</li><li>
Conduct detailed log analysis, SQL/database checks, and API validation.</li><li>
Incident Management</li><li>
Classify and prioritize incidents based on severity and business impact.</li><li>
Escalate unresolved issues to Level 3 (development team) with proper documentation and root cause findings.</li><li>
Collaborate with L1 and L3 teams during major incidents and post-incident reviews.</li><li>
 User Support &amp; Communication</li><li>
Communicate with business users or clients to gather additional information when needed.</li><li>
Provide workarounds or solutions while permanent fixes are being developed.</li><li>
Maintain knowledge base and support documentation.</li><li>
Technical Tasks</li><li>
Prepare scripts or SQL queries to validate data or resolve issues.</li><li>
Perform basic configuration changes or updates in non-production environments.</li><li>
Conduct release verification and smoke testing after deployments.</li><li>
Continuous Improvement</li><li>
Analyze recurring issues to suggest long-term fixes or enhancements.</li><li>
Provide feedback to development/QA teams to improve application stability and usability.</li></ul>
Technical Skills:<ul><li>
Strong understanding of various technologies (Java, .net and visual basic)</li><li>
Experience with web application architectures (e.g., client/server, REST APIs).</li><li>
Familiarity with databases (MySQL, SQL Server, PostgreSQL, Oracle) and ability to write basic queries.</li><li>
Exposure to version control (Git), CI/CD tools, and cloud platforms (AWS, Azure, GCP) is a plus.</li></ul>
 Soft Skills:<ul><li>
Strong analytical and problem-solving skills.</li><li>
Excellent communication and documentation abilities.</li><li>
Ability to work independently and under pressure.</li><li>
Communication: Slack, Microsoft Teams, Email</li><li>
Code/CI: Git, Jenkins, GitHub Actions</li></ul>
At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We&rsquo;re committed to fostering an inclusive environment where everyone can thrive.
Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.</div>

Level 2 Support Engineer – Custom Applications

InterSystems

<div>
 As a member of a worldwide team, you will develop your technical, professional, and personal skills, within an environment of teamwork, cooperation, and fun. You will help developers from our technology partners create and support their applications in real world environments. You will have the opportunity to work with some of the world&rsquo;s leading organizations in healthcare, finance, telecommunications, and other industries. This position will also encourage and prepare you to take on other growth opportunities within the organization.
 
 
 A mentor will help you identify and develop your technical, professional, and personal skills for a successful technical career. Depending on your level of experience the training program can include classroom learning, e-learning, projects, and external courses. Your mentor will also help you familiarize you with the InterSystems environment.
 
 
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 Ready to work with the product support team.
 </li>
 <li>
 Provide immediate response to customer inquiries in accordance with service standards.
 </li>
 <li>
 Provide technical support for custom development, user defined functions, interfaces, reports, extracts, data migration scripts and conversions.
 </li>
 <li>
 High debugging and troubleshooting skills to identify the application issues.
 </li>
 <li>
 Supporting the application support team troubleshooting the reported issues.
 </li>
 <li>
 Provide advice and best practices to Partners for technical areas such as networks, configurations, architectures etc.
 </li>
 <li>
 Provide technical support for troubleshooting and performance analysis for reports, stored procedures, interfaces, conversions, data migration scripts and user defined functions.
 </li>
 <li>
 Escalate Open (unresolved) problems in accordance with current policies and procedures.
 </li>
 <li>
 Participate of preparing training materials for technical courses such as system custom development or reporting.
 </li>
 <li>
 Participate of preparing of technical documentation such as reference materials, installation instructions, user guides, knowledge-based articles and how-to&rsquo;s.
 </li>
 <li>
 Continuously improve customer satisfaction by soliciting customer suggestions for product and service improvements and then escalating such suggestions to management.
 </li>
 <li>
 Improve response time to customer inquiries by continuously improving communication, analytical, and learning skills.
 </li>
 <li>
 Participate in on-site technical training if required.
 </li>
 <li>
 Participate in on-site technical support if required.
 </li>
 <li>
 Participate in the on call support 24-hour roster service, to ensure support is always available for our customers.
 </li>
 <li>
 Preferably experience with Hospital&rsquo;s business workflows.
 </li>
 <li>
 Support the application specialist in analysing complex root causes of incident tickets. The goal is to improve the client&rsquo;s experience with the system by resolving issues effectively and efficiently.
 </li>
 <li>
 Assist the Product and Implementation teams by providing insights to make the product more consistent, robust, and user-friendly. Support them by reporting and testing product tickets when needed to improve the client experience.
 
 
 </li>
 </ul>
 
 Qualifications:
 
 
 
 <ul>
 <li>
 Preferably experience with Hospital&rsquo;s business workflows.
 </li>
 <li>
 Preferably strong Knowledge in InterSystems Object Script: Experience in working with and troubleshooting routines, stored procedures, and objects.
 </li>
 <li>
 Preferably Expertise in IRIS Tables and Globals: understanding of how persistent classes and tables relate to globals, including default global mapping and manual mappings.
 </li>
 <li>
 Performance Troubleshooting: Skilled in diagnosing and improving performance issues in stored procedures, SQL queries, and data extracts or reports, especially those using Cach&eacute; ObjectScript.
 </li>
 <li>
 Experience of web-oriented languages, including HTML, and Java script.
 </li>
 <li>
 Experience with SQL, data analysis and database methodologies
 </li>
 <li>
 Preferably experience with HL7 technologies.
 </li>
 <li>
 Knowledge of programming languages &ndash; ideally Java or C++
 </li>
 <li>
 Experience working in software not limited to a Developer, Quality Engineer, and/or Solutions Architect
 </li>
 <li>
 Experience with data analysis and database methodologies
 </li>
 <li>
 Be able to design and write technical documents.
 </li>
 <li>
 Well-versed in Internet / Intranet concepts and Microsoft IIS.
 </li>
 <li>
 Preferably experience within InterSystems products (IRIS, Ensemble) is required.
 </li>
 <li>
 BS or MS in Computer Science or equivalent.
 
 
 </li>
 </ul>
 
 About InterSystems
 
 
 
 InterSystems, a creative data technology provider, delivers a unified foundation for next-generation applications for healthcare, finance, manufacturing, and supply chain customers in more than 80 countries. Our data platforms solve interoperability, speed, and scalability problems for large organizations around the globe to unlock the power of data and allow people to perceive data in imaginative ways. Established in 1978, InterSystems is committed to excellence through its 24&times;7 support for customers and partners around the world. Privately held and headquartered in Boston, Massachusetts, InterSystems has 38 offices in 28 countries worldwide. For more information, please visit
 
 InterSystems.com
 
 .
</div>

Technical Support Specialist

<div>Job Description:<ul><li><div>
Project Description:<div><div><div><div>
The Level 2 Support Engineer for integration is responsible for troubleshooting, diagnosing, and resolving issues related to web-based software platforms. They serve as the escalation point for Level 1 support and work closely with development, QA, and infrastructure teams to ensure system stability and customer satisfaction.</div></div></div></div></div></li><li><div>
Responsibilities:<div><div><div><ul><li>
Issue Investigation &amp; Resolution</li><li>
Handle escalated tickets from Level 1 support (L1) involving functional or technical issues in web applications.</li><li>
Reproduce issues in test/staging environments to identify bugs or misconfigurations.</li><li>
Conduct detailed log analysis, SQL/database checks, and API validation.</li><li>
Incident Management</li><li>
Classify and prioritize incidents based on severity and business impact.</li><li>
Escalate unresolved issues to Level 3 (development team) with proper documentation and root cause findings.</li><li>
Collaborate with L1 and L3 teams during major incidents and post-incident reviews.</li><li>
User Support &amp; Communication</li><li>
Communicate with business users or clients to gather additional information when needed.</li><li>
Provide workarounds or solutions while permanent fixes are being developed.</li><li>
Maintain knowledge base and support documentation.</li><li>
Technical Tasks</li><li>
Prepare scripts or SQL queries to validate data or resolve issues.</li><li>
Perform basic configuration changes or updates in non-production environments.</li><li>
Conduct release verification and smoke testing after deployments.</li><li>
Continuous Improvement</li><li>
Analyze recurring issues to suggest long-term fixes or enhancements.</li><li>
Provide feedback to development/QA teams to improve application stability and usability.</li></ul></div></div></div></div></li><li><div>
Mandatory Skills Description:<div><div><div><div>
Technical Skills:</div><ul><li>
Strong understanding of various integration technologies (API gateway, MQ and Message Broker preferable IBM stack)</li><li>
Familiarity with databases (MySQL, SQL Server, PostgreSQL, Oracle) and ability to write basic queries.</li><li>
Exposure to version control (Git), CI/CD tools, and cloud platforms (AWS, Azure, GCP) is a plus.</li></ul><div>
Soft Skills:</div><ul><li>
Strong analytical and problem-solving skills.</li><li>
Excellent communication and documentation abilities.</li><li>
Ability to work independently and under pressure.</li><li>
Communication: Slack, Microsoft Teams, Email</li><li>
Code/CI: Git, Jenkins, GitHub Actions</li></ul></div></div></div></div></li><li><div>
Languages:<div><ul><li>
English: C2 Proficient</li></ul></div></div></li><li><div>
Service Line:<div>
Custom Applications</div></div></li></ul>
At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We&rsquo;re committed to fostering an inclusive environment where everyone can thrive.
Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.</div>

Integration - Payment System Engineer

SWATX

<div>Responsibilities:<ul>
<li>Troubleshooting and Problem Solving: Diagnosing and resolving technical issues related to hardware, software, network, and applications for end-users. This includes identifying the root cause of problems and implementing effective solutions.</li>
<li>Technical Assistance: Providing first-level technical support to end-users via phone, email, chat, or in person. This involves answering questions, providing guidance, and resolving issues promptly and professionally.</li>
<li>Hardware and Software Support: Installing, configuring, and maintaining computer hardware, software, and peripherals. This may include setting up new workstations, troubleshooting hardware failures, and installing software updates.</li>
<li>Network Support: Basic network troubleshooting, including resolving connectivity issues, configuring network devices, and monitoring network performance. This may involve working with routers, switches, and firewalls.</li>
<li>Documentation: Maintaining accurate records of support requests, troubleshooting steps, and resolutions in a help desk system or knowledge base. This also includes creating user guides and documentation for common issues.</li>
<li>System Monitoring: Monitoring systems and infrastructure for potential issues and proactively addressing them to minimize downtime.</li>
<li>Escalation: Escalating complex or unresolved issues to higher-level support teams or vendors.</li>
<li>User Training: Providing basic training to end-users on the use of hardware, software, and other IT resources.</li>
<li>Asset Management: Tracking and managing IT assets, including computers, peripherals, and software licenses.</li>
<li>Collaboration: Working closely with other IT team members and departments to ensure seamless IT service delivery.</li>
<li>Security: Adhering to security policies and procedures to protect sensitive data and systems.</li>
</ul>Requirements
Requirements:<ul>
<li>Education: A bachelor's degree in Engineering
</li><li>Saudi Nationality is a Must , or if you are a non-Saudi engineer you must hold a valid residence permit (Iqama) and comply fully with all relevant employment regulations in the Kingdom of Saudi Arabia.</li></ul></div>

IT Support Engineer L1 ( Saudi Residence only )

OPSWAT

<div><div>OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has earned the trust of more than 1,700 organizations, governments, and institutions globally, solidifying our role in protecting the world's critical infrastructure and securing our way of life.</div>
The Position

This position is at our front lines, actively coordinating between engineering, sales, and our customers. You will assist in supporting our catalog of cybersecurity products from troubleshooting issues for clients who have deployed our products to innovating exciting ways to help us always improve our products. Every day will have interesting new problems to solve across our entire technology stack - from hardware and software applications to managing client cases as the go-to expert. You should be excited to learn, teach, and collaborate! The goal is to ensure the smooth operations of a variety of channels aiming for maximum efficiency.

What You Will Be Doing
<ul>
<li>Provides software application &amp; technical support to clients for our product catalog.</li>
<li>Consulting with the software development team, internal users, and clients to improve application performance.</li>
<li>Documenting new processes and improving existing processes as they come up.</li>
<li>Communicate with internal team and supporting teams as necessary.</li>
<li>Provides SME Tier 1-2 support on OPSWAT catalog as they exist in client environments.</li>
<li>Provides occasional presales and professional service/technical support as needed.</li>
<li>Maintains case data in Salesforce and Jira.</li>
<li>Reports bugs and flaws to the development team as discovered/encountered.</li>
<li>Willing to provide and teach knowledge they have to their team. Willing to learn and grow with knowledge they may lack.</li>
</ul>
What We Need From You
<ul>
<li>3 to 5 years of experience (remotely and hands on) in overall troubleshooting of application and environment support including complex client environments.</li>
<li>Understanding of networking and systems including OSI model, Purdue Model, RADIUS, Active Directory, Office 365, authentication protocols.</li>
<li>Experience installing, configuring, troubleshooting, maintaining, and advising using GUI and CLI for Linux.</li>
<li>Ability to multitask and react well under pressure in a constantly changing, fast-paced environment.</li>
<li>Identifies and resolves problems in a timely manner.</li>
<li>Strong analytical, organizational, customer service, and written/verbal communication skills with not only your immediate group, but with other internal and customer facing groups.</li>
</ul>
It Would Be Nice If You Had
<ul>
<li>Experience installing, configuring, troubleshooting, maintaining, and advising using GUI and CLI for MacOS, Windows Server, Virtualization (VMWare, Hyper-V, Docker, other), Databases (Postgres, SQL, MySQL, other), Email Systems (Exchange, G Suite, other), Cloud (AWS, Azure, Google Cloud, other), Encryption methods (SSL, TLS, Bitlocker, other) Experience at a tier 2/3 support level.</li>
<li>Experience with business or homegrown application support including utilizing and understanding API's (REST, other).</li>
<li>Experience with cybersecurity tools and software.</li>
<li>Experience imaging, configuring, troubleshooting, maintaining, and advising using GUI and CLI for firewalls, routers, switches, hubs, load balancers, servers, desktops, and SAN/NAS. Operation Technology (OT) experience is a plus.</li> 
</ul><div>
OPSWAT is an equal opportunity employer. We celebrate diversity and are committed to providing an environment where equal employment opportunities are extended to all employees and applicants, free of discrimination and harassment of any type. All employment decisions are based on individual qualifications, job requirements, and business needs without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other category protected by federal, state, or local laws.

Recruiting Agencies: we do not accept unsolicited resumes from third party agencies for any of our open positions. To submit resumes for our jobs, there must be a recruiting contract approved by our legal team and endorsed by both parties. We are currently not accepting additional 3rd party agencies at this time.</div></div>

Technical Support Engineer

Freyssinet Saudi Arabia

Job Overview Freyssinet Saudi Arabia is seeking a highly motivated and experienced QA/QC Engineer (Civil Engineer) Saudi National to join our team in Riyadh, Saudi Arabia. This is a full-time position offering a unique opportunity to contribute to a variety of challenging and rewarding projects. As a QA/QC Engineer, you will play a crucial role in ensuring the quality and compliance of our civil engineering projects, upholding Freyssinet's commitment to excellence. You will be responsible for implementing and maintaining quality control processes throughout the project lifecycle, from design review to construction and handover. This role requires a strong understanding of international quality standards and their application within the Saudi Arabian construction context. Responsibilities * Develop and implement project-specific quality plans and procedures in accordance with international standards and client requirements. * Conduct regular inspections and audits of construction activities to verify compliance with approved drawings, specifications, and quality standards. * Monitor and document non-conformances and implement corrective actions to ensure quality issues are addressed effectively. * Prepare and maintain comprehensive quality control documentation, including inspection reports, test results, and audit findings. * Collaborate with project teams, contractors, and clients to ensure quality objectives are met throughout the project lifecycle. * Review and approve material submittals, method statements, and shop drawings to ensure compliance with project requirements. * Contribute to the continuous improvement of quality management systems and processes within the organisation. * Provide technical guidance and support to construction teams on quality-related matters. * Stay up-to-date with the latest industry best practices and regulatory requirements related to quality control in civil engineering. Qualifications * Bachelor's degree in Civil Engineering from a recognised university. * Proven experience as a QA/QC Engineer in the construction industry, specifically within Saudi Arabia. * Strong understanding of international quality standards (e.g., ISO 9001) and their application in civil engineering projects. * Excellent knowledge of construction materials, methods, and techniques. * Ability to read and interpret engineering drawings and specifications. * Strong analytical, problem-solving, and decision-making skills. * Excellent communication, interpersonal, and teamwork skills. * Proficiency in written and spoken English and Arabic. * Saudi National. &nbsp;

QA/QC Engineer (Civil Engineer) Saudi National

<div>Job Description:
Job Summary: 
The L2 F5 Application Security Engineer provides day-to-day operational support, monitoring, and maintenance for the full Edge Protection tool-set mandated by SAMA: F5 BIG-IP (Access Policy Manager, Web Application Firewall, Local &amp; Global Traffic Manager) and Infoblox DNS Security (MANDATORY). The role ensures high availability, policy compliance, and prompt incident response for all edge-security platforms, escalating complex issues to the L3 F5 team. Success is measured by swift ticket resolution, precise change execution, and strict adherence to SAMA/NCA controls.<div></div>
Key Responsibilities:
Operational Support &amp; Monitoring<ul><li>
Continuously monitor F5 APM, ASM/WAF, LTM, GTM and Infoblox DNS grids for health, performance, and security events.</li><li>
Respond to alerts and service-desk tickets within SLA; perform first-pass diagnosis and fix routine issues.</li></ul>
Configuration &amp; Maintenance<ul><li>
Implement approved configuration changes: access policies, iRules, WAF policies, DNS RPZ rules, IPAM updates, and GTM load-balancing pools.</li><li>
Apply software patches, hot-fixes, and signature updates under change-management guidelines.</li></ul>
Incident Handling &amp; Escalation<ul><li>
Investigate connectivity, authentication, or DNS anomalies; capture logs, packet traces, and ASM violation details.</li><li>
Escalate unresolved or systemic issues to the L3 engineer with clear documentation of findings and attempted fixes.</li></ul>
Compliance &amp; Reporting<ul><li>
Generate daily/weekly health-check reports and edge-security KPI dashboards aligned to SAMA CSF IAM-01 / NET-02 requirements.</li><li>
Ensure all changes, incidents, and maintenance tasks are fully documented in ServiceNow.</li></ul>
Collaboration &amp; Knowledge Transfer<ul><li>
Coordinate with network, application, and SOC teams during deployments or incident bridges.</li><li>
Maintain and improve runbooks, SOPs, and knowledge-base articles; deliver informal training sessions to L1 analysts.</li></ul><div></div>
Required Qualifications:<ul><li>
Bachelor&rsquo;s degree in Computer Science, Information Technology, Cybersecurity or related field.</li><li>
3&ndash;5 years hands-on experience supporting F5 BIG-IP modules (minimum APM and ASM/WAF) and Infoblox DNS Security in production.</li><li>
Solid understanding of TCP/IP, HTTP/S, SSL/TLS, DNS, and authentication protocols (SAML, OAuth).</li><li>
Experience with ServiceNow (or similar ITSM), basic shell/CLI troubleshooting, and log analysis tools.</li><li>
Working knowledge of SAMA Cybersecurity Framework or NCA ECC controls for edge security.</li></ul><div></div>
Desired Skills &amp; Certifications:<ul><li>
F5 Certified Administrator (302) or F5 CTS (APM or ASM).</li><li>
Infoblox Certified DNS Administrator / Security Expert.</li><li>
ITIL Foundation, CompTIA Security+, or equivalent security credential.</li><li>
Scripting (Python/TCL/bash) for automation of routine tasks.</li><li>
Familiarity with load-balancer traffic policies, iRules/LTM policies, and DNSSEC principles.</li></ul><div></div>
Working Conditions:<ul><li>
Full-time on-site role (Sunday&ndash;Thursday), 9&times;5 support with participation in an on-call rota for critical escalations.</li><li>
Occasional evening or weekend work during planned maintenance windows.</li><li>
Collaborative, fast-paced environment interfacing with network, application, SOC, and compliance teams.</li></ul>
Must be eligible to work in Saudi Arabia and pass SAMA background checks.
At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We&rsquo;re committed to fostering an inclusive environment where everyone can thrive.
Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.</div>

L2 F5 Application Security Engineer – Edge Protection

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