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business operations analyst

CodeNinja

About the Company
 Aligned with Saudi Arabia’s Vision 2030, we harness the Kingdom’s rapidly developing talent and technological advancements to support economic diversification and drive industry transformation through cutting-edge AI, computer vision, and automation. Our solutions are strategically designed to empower startups and enterprises with a competitive edge by leveraging local talent and infrastructure, advancing the region’s human capital development. Through ethical innovation and transparency-focused partnerships, we actively contribute to the Kingdom’s ambitious objectives, championing a high-tech, sustainable future.
 
About the role
 We are hiring a Business Operations Analyst to support daily and monthly operational activities within finance, product, and regulatory functions. This role is ideal for candidates with 0–4 years of experience who possess strong analytical skills, attention to detail, and the ability to work across cross-functional teams. The role involves managing billing processes, tracking KPIs, supporting audits, and ensuring smooth business-as-usual (BAU) operations. Arabic-speaking candidates are preferred.
 Key Responsibilities
 <ul>
<li>Oversee daily and monthly business operations activities, including billing validation, reconciliation, and invoicing.</li>
<li>Coordinate with Finance and Product teams for revenue tracking, fee collection, and showback/chargeback processes.</li>
<li>Track KPIs, SLAs, and partner performance, preparing operational and compliance dashboards.</li>
<li>Support audits and regulatory reporting by maintaining detailed operational evidence and documentation.</li>
<li>Assist in validating Billing Engine outputs and partner transaction usage records.</li>
<li>Collaborate with technical, finance, and cross-functional teams to ensure smooth BAU operations.</li>
</ul>
Requirements: 
<ul>
<li>0–4 years of experience in Business Operations, Finance Operations, or related roles.</li>
<li>Strong understanding of billing, reconciliation, invoicing, or financial operations.</li>
<li>Ability to track and analyze KPIs, SLAs, and operational performance metrics.</li>
<li>Experience working with Finance, Product, or cross-functional teams.</li>
<li>Strong documentation, reporting, and analytical skills.</li>
<li>Basic understanding of regulatory reporting or audit support is preferred.</li>
<li>Proficiency in MS Excel or reporting tools is a plus.</li>
<li>Arabic-speaking candidates are preferred.</li>
</ul>
Why Join Us
 <ul>
<li>Opportunity to work closely with Finance, Product, and Operations teams in a high-impact environment.</li>
<li>Gain hands-on experience in billing operations, reconciliation, KPI tracking, and regulatory support.</li>
<li>Exposure to financial and operational processes used by leading enterprises in the region.</li>
<li>Career growth potential toward Business Operations, Finance Operations, or Product Operations roles.</li>
<li>Supportive environment that encourages learning, professional growth, and cross-functional collaboration.</li>
</ul>
Disclaimer
 CodeNinja is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, and performance. Female and minorities are strongly encouraged and preferred to apply for the role.

Business Operations Analyst

CodeNinja Inc.

<div>
 
 About The Company
 
 
 
 Aligned with Saudi Arabia's Vision 2030, we harness the Kingdom's rapidly developing talent and technological advancements to support economic diversification and drive industry transformation through cutting-edge AI, computer vision, and automation. Our solutions are strategically designed to empower startups and enterprises with a competitive edge by leveraging local talent and infrastructure, advancing the region's human capital development. Through ethical innovation and transparency-focused partnerships, we actively contribute to the Kingdom's ambitious objectives, championing a high-tech, sustainable future.
 
 
 
 About The Role
 
 
 
 We are hiring a
 
 Business Operations Analyst
 
 to support daily and monthly operational activities within finance, product, and regulatory functions. This role is ideal for candidates with
 
 0-4 years of experience
 
 who possess strong analytical skills, attention to detail, and the ability to work across cross-functional teams. The role involves managing billing processes, tracking KPIs, supporting audits, and ensuring smooth business-as-usual (BAU) operations. Arabic-speaking candidates are preferred.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Oversee daily and monthly business operations activities, including billing validation, reconciliation, and invoicing
 </li>
 <li>
 Coordinate with Finance and Product teams for revenue tracking, fee collection, and showback/chargeback processes
 </li>
 <li>
 Track KPIs, SLAs, and partner performance, preparing operational and compliance dashboards
 </li>
 <li>
 Support audits and regulatory reporting by maintaining detailed operational evidence and documentation
 </li>
 <li>
 Assist in validating Billing Engine outputs and partner transaction usage records
 </li>
 <li>
 Collaborate with technical, finance, and cross-functional teams to ensure smooth BAU operations
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 0-4 years of experience in Business Operations, Finance Operations, or related roles
 </li>
 <li>
 Strong understanding of billing, reconciliation, invoicing, or financial operations
 </li>
 <li>
 Ability to track and analyze KPIs, SLAs, and operational performance metrics
 </li>
 <li>
 Experience working with Finance, Product, or cross-functional teams
 </li>
 <li>
 Strong documentation, reporting, and analytical skills
 </li>
 <li>
 Basic understanding of regulatory reporting or audit support is preferred
 </li>
 <li>
 Proficiency in MS Excel or reporting tools is a plus
 </li>
 <li>
 Arabic-speaking candidates are preferred
 
 
 </li>
 </ul>
 
 Why Join Us
 
 
 
 <ul>
 <li>
 Opportunity to work closely with Finance, Product, and Operations teams in a high-impact environment
 </li>
 <li>
 Gain hands-on experience in billing operations, reconciliation, KPI tracking, and regulatory support
 </li>
 <li>
 Exposure to financial and operational processes used by leading enterprises in the region
 </li>
 <li>
 Career growth potential toward Business Operations, Finance Operations, or Product Operations roles
 </li>
 <li>
 Supportive environment that encourages learning, professional growth, and cross-functional collaboration
 
 
 </li>
 </ul>
 
 Disclaimer
 
 
 
 CodeNinja is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, and performance. Female and minorities are strongly encouraged and preferred to apply for the role.
</div>

Datamatics Global Services Ltd

<div><h1 class="jobSectionHeader">Job Description &ndash; CRM Business Analyst</h1> 
Saudi Nationals Only 
Location: Riyadh - KSA 
Job Type: Full-Time 
Experience: 6+ Years of Experience.<h2 class="jobSectionHeader"> 
Role Title: CRM Business Analyst</h2><h2 class="jobSectionHeader">
Role Purpose:</h2>
The CRM Business Analyst will serve as the key liaison between Business Units and IT, responsible for analyzing, articulating, and documenting all CRM-related business requirements. The role involves understanding current processes, proposing improvements, and ensuring optimal utilization of CRM systems in collaboration with IT, Enterprise Architecture (EA), and relevant stakeholders.
The CRM BA will support digital transformation initiatives by converting business needs into clear, structured requirements such as Business Requirement Documents (BRD), User Stories, Process Flows, and Wireframes.<h2 class="jobSectionHeader"> 
Key Responsibilities:</h2><h3 class="jobSectionHeader">
Core Responsibilities:</h3><ul><li>
Analyze submitted business requirements and develop an initial understanding of needs, identifying clarifications and preparing queries.</li><li>
Coordinate requirement-gathering sessions with IT Project Managers and business stakeholders to understand current and proposed CRM processes.</li><li>
Conduct detailed elicitation sessions with relevant stakeholders to capture all necessary information for CRM enhancements or change requests.</li><li>
Evaluate existing business processes, identify gaps, and propose improved &ldquo;To-Be&rdquo; processes, including workflows and wireframes where applicable.</li><li>
Prepare detailed documentation such as BRD, DOU, and User Stories with acceptance criteria, ensuring internal IT review before circulating to business units.</li><li>
Update requirement documents based on feedback from IT and Business, ensuring complete alignment before final approval.</li><li>
Support the IT Project Manager during System Integration Testing (SIT) and System Acceptance Testing (SAT), and assist business teams during UAT.</li><li>
Perform impact assessments for proposed changes and prepare assessment reports when required.</li><li>
Assist team members on cross-functional projects as directed by the Line Manager.</li><li>
Maintain and update personal task lists on a daily basis, ensuring visibility and progress tracking.</li></ul><h2 class="jobSectionHeader"> 
Qualifications &amp; Experience:</h2><ul><li>
Education: Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field.</li><li>
Experience: 7&ndash;8 years of proven experience as a Business Analyst, preferably in CRM or IT-focused roles.</li><li>
Certifications (Preferred):<ul><li>
IIBA-CCBA</li><li>
IIBA-CBAP</li><li>
PMI-PBA</li></ul></li><li>
Skills:<ul><li>
Strong analytical and problem-solving skills</li><li>
Excellent documentation and requirement-gathering skills</li><li>
Ability to communicate effectively in English (written &amp; spoken)</li></ul></li></ul><h2 class="jobSectionHeader"> 
Preferred Background:</h2><ul><li>
Prior experience working in IT or CRM-driven environments</li><li>
Strong understanding of CRM systems, business workflows, and process re-engineering</li><li>
Ability to work collaboratively across technical and business teams</li></ul>
hYYgkd180k</div>

Senior Business Analyst - CRM

Mada Properties | KSA

<div>
 
 
 We Are Hiring: Experienced Data Analyst &ndash; Riyadh 📍
 
 
 
 
 About Us:
 
 
 
 Mada Properties is a leading real estate company offering innovative property solutions, aiming to become a prominent brand in both the Saudi and international markets. Our core focus is on
 
 customer satisfaction
 
 and
 
 rapid partner growth
 
 through
 
 modern marketing and sales strategies
 
 .
 
 
 
 
 
 
 Job Summary
 
 
 
 We are seeking a
 
 Data Analyst
 
 to collect, analyze, and interpret data to help drive informed business decisions. The ideal candidate is detail-oriented, highly skilled in Excel, and experienced in working with CRM systems.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Collect, clean, and analyze data from CRM and other business systems.
 </li>
 <li>
 Develop reports and dashboards to track KPIs and business performance.
 </li>
 <li>
 Maintain data accuracy, integrity, and documentation.
 </li>
 <li>
 Collaborate with teams across departments to support data-driven initiatives.
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in
 
 data science, Statistics, Computer Science
 
 , or a related field.
 </li>
 <li>
 
 1&ndash;3 years
 
 of experience as a
 
 Data Analyst
 
 or in a similar analytical role.
 </li>
 <li>
 
 Advanced Excel skills
 
 (pivot tables, formulas, charts, data analysis).
 </li>
 <li>
 
 CRM experience (required)
 
 .
 </li>
 <li>
 Strong understanding of data analysis, reporting, and visualization.
 </li>
 <li>
 Excellent communication and problem-solving skills.
 </li>
 </ul>
 
 
</div>

Data Analyst

Datamatics Technologies

<div>
 
 
 Job Description &ndash; CRM Business Analyst
 
 
 
 
 
 
 Saudi Nationals Only
 
 Location:
 
 &nbsp;Riyadh - KSA
 
 
 
 
 Job Type:
 
 Full-Time&nbsp;
 
 
 Experience:
 
 6+ Years of Experience.
 
 
 
 
 
 Role Title:
 
 CRM Business Analyst
 
 Role Purpose:
 
 
 The CRM Business Analyst will serve as the key liaison between Business Units and IT, responsible for analyzing, articulating, and documenting all CRM-related business requirements. The role involves understanding current processes, proposing improvements, and ensuring optimal utilization of CRM systems in collaboration with IT, Enterprise Architecture (EA), and relevant stakeholders.
 
 
 The CRM BA will support digital transformation initiatives by converting business needs into clear, structured requirements such as Business Requirement Documents (BRD), User Stories, Process Flows, and Wireframes.
 
 
 
 Key Responsibilities:
 
 
 Core Responsibilities:
 
 <ol>
 <li>
 
 Analyze submitted business requirements and develop an initial understanding of needs, identifying clarifications and preparing queries.
 
 </li>
 <li>
 
 Coordinate requirement-gathering sessions with IT Project Managers and business stakeholders to understand current and proposed CRM processes.
 
 </li>
 <li>
 
 Conduct detailed elicitation sessions with relevant stakeholders to capture all necessary information for CRM enhancements or change requests.
 
 </li>
 <li>
 
 Evaluate existing business processes, identify gaps, and propose improved &ldquo;To-Be&rdquo; processes, including workflows and wireframes where applicable.
 
 </li>
 <li>
 
 Prepare detailed documentation such as BRD, DOU, and User Stories with acceptance criteria, ensuring internal IT review before circulating to business units.
 
 </li>
 <li>
 
 Update requirement documents based on feedback from IT and Business, ensuring complete alignment before final approval.
 
 </li>
 <li>
 
 Support the IT Project Manager during System Integration Testing (SIT) and System Acceptance Testing (SAT), and assist business teams during UAT.
 
 </li>
 <li>
 
 Perform impact assessments for proposed changes and prepare assessment reports when required.
 
 </li>
 <li>
 
 Assist team members on cross-functional projects as directed by the Line Manager.
 
 </li>
 <li>
 
 Maintain and update personal task lists on a daily basis, ensuring visibility and progress tracking.
 
 
 </li>
 </ol>
 
 Qualifications &amp; Experience:
 
 <ul>
 <li>
 
 
 Education:
 
 Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field.
 
 </li>
 <li>
 
 
 Experience:
 
 7&ndash;8 years of proven experience as a Business Analyst, preferably in CRM or IT-focused roles.
 
 </li>
 <li>
 
 
 Certifications (Preferred):
 
 
 <ul>
 <li>
 
 IIBA-CCBA
 
 </li>
 <li>
 
 IIBA-CBAP
 
 </li>
 <li>
 
 PMI-PBA
 
 </li>
 </ul>
 </li>
 <li>
 
 
 Skills:
 
 
 <ul>
 <li>
 
 Strong analytical and problem-solving skills
 
 </li>
 <li>
 
 Excellent documentation and requirement-gathering skills
 
 </li>
 <li>
 
 Ability to communicate effectively in English (written &amp; spoken)
 
 
 </li>
 </ul>
 </li>
 </ul>
 
 Preferred Background:
 
 <ul>
 <li>
 
 Prior experience working in IT or CRM-driven environments
 
 </li>
 <li>
 
 Strong understanding of CRM systems, business workflows, and process re-engineering
 
 </li>
 <li>
 
 Ability to work collaboratively across technical and business teams
 
 </li>
 </ul>
</div>

Aventus

<div>
 
 
 Role:
 
 Business Analyst
 
 
 
 Location:
 
 Riyadh, Saudi Arabia
 
 
 
 Duration:
 
 6 Month Contract (Extendable)
 
 
 
 
 
 
 About the Role
 
 
 
 We are supporting a leading consulting firm in Riyadh that is hiring a Senior Business Analyst for an immediate on site assignment. This is a hands on role focused on requirements, applications, workflows, user journeys, and supporting development and QA teams across multiple workstreams.
 
 
 The ideal candidate will have strong experience working in software and application development environments with the ability to bridge business and technical teams.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Lead requirement gathering sessions with business and technical stakeholders
 </li>
 <li>
 Document business, functional, and non functional requirements including BRDs
 </li>
 <li>
 Map and document workflows, processes, user journeys, and personas
 </li>
 <li>
 Translate business logic into clear requirements for developers and data engineers
 </li>
 <li>
 Create user stories, acceptance criteria, process flows, and data mapping documents
 </li>
 <li>
 Work closely with development teams to design and validate new application modules
 </li>
 <li>
 Coordinate with QA teams for testing and issue tracking
 </li>
 <li>
 Document data sources, KPIs, dashboards, and reporting needs
 </li>
 <li>
 Prepare test cases and support application testing
 </li>
 <li>
 Execute UAT with business teams and validate functionality
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 
 &bull; 5 to 10 years of experience as a Business Analyst in software or application development
 
 
 &bull; Strong experience in requirements gathering, BRDs, process mapping, and UAT
 
 
 &bull; Ability to collaborate with development, data, and QA teams
 
 
 &bull; Arabic speaking candidates are strongly preferred
 
 
 
 
 
 If you are interested, please apply with your most up to date CV. If you know anyone who would be interested, please share the job ad.
 
</div>

Business Analyst

Qiam real estate

Data Analyst &ndash; Full-time | Riyadh, Saudi ArabiaThe Data Analyst will be responsible for collecting, processing, and analyzing large data sets to provide actionable insights that drive business decisions. This role involves collaborating with cross-functional teams to understand data needs, create analytical reports, and support organizational strategy through data-driven insights.Key Responsibilities:<ul><li>Collect, clean, and validate data from multiple sources to ensure accuracy and consistency.</li><li>Analyze large volumes of structured and unstructured data to identify trends, patterns, and insights.</li><li>Design and maintain dashboards and reports using visualization tools (e.g., Power BI, Tableau).</li><li>Work closely with business stakeholders to translate data findings into strategic recommendations.</li><li>Support business decisions through statistical analysis, forecasting, and modeling.</li><li>Build and maintain data pipelines and contribute to data governance and quality improvement initiatives.</li><li>Collaborate with Data Engineers and Data Scientists to ensure proper data architecture and integration.</li><li>Document analytical methodologies, data sources, and business rules for future reference.</li><li>Develop automated reports and performance tracking metrics to enhance operational efficiency.</li><li>Ensure compliance with company data policies and data privacy regulations.</li></ul>Skills &amp; Competencies:<ul><li>Strong proficiency in SQL and experience with relational databases (SQL Server, Oracle, PostgreSQL).</li><li>Hands-on experience with data visualization tools such as Power BI, Tableau, or Looker.</li><li>Proficiency in Python or R for data analysis and automation.</li><li>Strong understanding of data modeling, ETL processes, and data warehousing concepts.</li><li>Analytical thinking with excellent problem-solving and communication skills.</li><li>Familiarity with cloud data platforms (Azure, AWS, or Google Cloud) is a plus.</li><li>Solid knowledge of statistics and experience applying statistical techniques in business contexts.</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s degree in Computer Science, Information Systems, Statistics, Mathematics, or a related field.</li><li>Minimum of 5 years of professional experience as a Data Analyst or in a similar role.</li><li>Proven experience handling complex datasets and delivering analytical insights that support decision-making.</li></ul>Preferred:<ul><li>Experience in data governance and data quality management.</li><li>Exposure to machine learning or predictive analytics concepts.</li><li>Certification in Power BI, Tableau, or Azure Data Analyst is an advantage.</li></ul>&#1606;&#1608;&#1593; &#1575;&#1604;&#1608;&#1592;&#1610;&#1601;&#1577;: &#1583;&#1608;&#1575;&#1605; &#1603;&#1575;&#1605;&#1604;&#1575;&#1604;&#1585;&#1575;&#1578;&#1576; &#1575;&#1604;&#1605;&#1583;&#1601;&#1608;&#1593;: &#65020;&#1633;&#1637;&#1644;&#1632;&#1632;&#1632;&#1643;&#1632;&#1632;&nbsp;&#1604;&#1603;&#1604; &#1588;&#1607;&#1585;&#1587;&#1572;&#1575;&#1604; (&#1571;&#1587;&#1574;&#1604;&#1577;) &#1591;&#1604;&#1576; &#1575;&#1604;&#1578;&#1602;&#1583;&#1605;:<ul><li>?What is your current salary</li><li>?What is your expected salary</li></ul>

محلل بيانات | Data Analyst

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محلل بيانات | Data Analyst