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it support engineer

PREMIER INFOTECH

We are looking for a highly skilled IT Support Engineer with proven expertise in network administration (CCNA) and Microsoft server environments (MCSA). The role involves supporting, configuring, and maintaining enterprise-level IT infrastructure, ensuring system reliability, network security, and smooth day-to-day operations.Key Responsibilities<ul><li>Provide L1 &amp; L2 IT support for end-users, covering hardware, software, and network issues.</li><li>Configure and manage Cisco-based routers, switches, VLANs, and access control lists (ACLs) as per CCNA standards.</li><li>Monitor and troubleshoot LAN/WAN connectivity, VPN access, and firewall rules.</li><li>Administer and maintain Microsoft Active Directory, DNS, DHCP, Group Policy, and Exchange environments.</li><li>Install, configure, and maintain Windows Server (2016/2019/2022) in alignment with MCSA skill sets.</li><li>Ensure patch management, system updates, and security hardening are carried out regularly.</li><li>Manage backup, disaster recovery, and server storage policies.</li><li>Document incidents, resolutions, and maintain IT infrastructure records.</li><li>Assist in IT projects such as server upgrades, network redesigns, and Microsoft service migrations.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in IT, Computer Science, or equivalent.</li><li>CCNA and MCSA certifications (mandatory) &ndash; practical application required.</li><li>Minimum 3&ndash;5 years of hands-on IT support and system/network administration experience.</li><li>Strong understanding of TCP/IP protocols, subnetting, routing, switching, and network security fundamentals.</li><li>Proficiency in Microsoft server administration, virtualization (Hyper-V/VMware), and Office 365 management.</li><li>Ability to troubleshoot complex technical issues methodically and efficiently.</li><li>Strong communication skills to coordinate with users and vendors.</li></ul>Local Hire OnlyExperience : More than 3 years of proven experience in GCC Countries (preferably in Qatar) (Required)Valid Residence Permit (Required)Valid Qatar Driving License (Preferred)Job Type: Full-timePay: QAR5,000.00 - QAR6,000.00 per monthApplication Question(s):<ul><li>Your Salary Expectation ?</li><li>Are you currently residing in Qatar? (Required)</li></ul>Experience:<ul><li>GCC countries: 2 years (Required)</li></ul>License/Certification:<ul><li>Residence Permit in Qatar (Required)</li><li>Driving License in Qatar (Required)</li></ul>

IT Support Engineer

People Dynamics

Experience: 5&ndash;7 yearsLanguage Requirement: Must be Arabic SpeakerKey Responsibilities<ul><li>Provide Level 1 &amp; 2 technical support for hardware, software, and network issues.</li></ul><ul><li>Troubleshoot and resolve incidents related to desktops, laptops, printers, VoIP, and mobile devices.</li></ul><ul><li>Manage and monitor Active Directory, email accounts, and user access controls.</li></ul><ul><li>Support Windows OS, MS Office Suite, and enterprise applications.</li></ul><ul><li>Escalate complex issues to higher-level support or vendors when required.</li></ul><ul><li>Document incidents, resolutions, and maintain ticketing system records (ServiceNow, JIRA, or equivalent).</li></ul><ul><li>Install, configure, and maintain PCs, peripherals, and system updates.</li></ul><ul><li>Assist in network troubleshooting (LAN/WAN, switches, routers, firewalls).</li></ul><ul><li>Provide remote support to users across different locations.</li></ul><ul><li>Ensure compliance with IT security policies and assist in implementing security measures.</li></ul>Job Types: Full-time, PermanentExperience:<ul><li>Banking domain: 4 years (Required)</li><li>Settlement: 4 years (Required)</li></ul>

IT Support Engineer (Arabic Speaker)

JOB HUB GLOBAL

IT Helpdesk Support Engineer&mdash;English and Arabic Speaker&mdash;MandatoryLocation: Doha, Qatar Salary: QAR 9,000 (Full Package) Contract: 6 Months (Extendable)About the RoleOur client, a leading multinational technology company, is seeking an experienced IT Helpdesk Support Engineer to join their team in Doha. The ideal candidate will provide both functional assistance and technical support to end-users, ensuring smooth operations of IT systems and infrastructure. This role offers the opportunity to work with advanced technologies in a fast-paced, multicultural environment.Key Responsibilities<ul><li>Act as the first point of contact for technical support requests via phone, email, or in person.</li><li>Provide functional guidance to users on deployed applications, equipment, and systems.</li><li>Perform remote troubleshooting using diagnostic techniques and relevant tools.</li><li>Conduct on-site installations, configurations, and maintenance of Windows and client software.</li><li>Administer and manage endpoints, connectivity, storage, and user accounts (creation, activation, deactivation).</li><li>Manage and operate the ManageEngine Suite (ServiceDesk Plus &amp; Endpoint Central).</li><li>Support attendance systems, telephony, network, and server-related tasks.</li><li>Roll out patches, maintain backup systems, and ensure compliance policies are met.</li><li>Maintain desktop technologies including laptops, phones, monitors, and printers.</li><li>Research, resolve, and document technical queries following standard procedures.</li><li>Collaborate effectively with colleagues, escalating issues when necessary.</li><li>Suggest process improvements to enhance service efficiency.</li></ul>Required Skills &amp; Qualifications<ul><li>Bachelor&rsquo;s degree in Computer Science or a related field.</li><li>Relevant Microsoft certifications: Windows Client, Managing Modern Desktop, Azure.</li><li>Minimum 2 years of hands-on experience supporting Microsoft client and server platforms.</li><li>Strong communication skills (verbal &amp; written).</li><li>Fluent in Arabic &amp; English (mandatory).</li><li>Customer service-oriented mindset with a proactive, problem-solving approach.</li></ul>Why Join?<ul><li>Work with a prestigious multinational technology company.</li><li>Opportunity to extend the contract and grow in a global environment.</li><li>Competitive package: QAR 9,000 (all-inclusive).</li></ul>Important.Applicants must answer the pre-screening questions to be considered for this position.THOSE WHO CAN JOIN IMMEDIATELY SHOULD APPLY. REGRETTABLY ONLY SHORTLISTED CANDIDATES WILL BE CONTACTEDAbout Job Hub GlobalAt Job Hub Global, we believe that people are at the heart of every great organization. As a premier HR consultancy, we are passionate about helping businesses thrive by providing bespoke recruitment, staff outsourcing, workforce solutions, and HR management consultancy services that are tailored to meet your unique needs.With a deep understanding of the evolving workplace, we are committed to connecting exceptional talent with exceptional companies. Our mission is to empower businesses with the right people, processes, and strategies to drive success. Whether you&rsquo;re looking to build a high-performing team, streamline your workforce, or navigate the complexities of HR management, Job Hub Global is here to partner with you every step of the way.Together, we&rsquo;ll turn challenges into opportunities and dreams into achievements. Your success is our business.Job Types: Full-time, Contract Contract length: 6 monthsPay: QAR9,000.00 per monthApplication Question(s):<ul><li>Do you hold a Bachelor&rsquo;s degree in Computer Science or a related field?</li><li>Do you have a minimum of 2 years of hands-on experience supporting Microsoft Client and Server platforms as a Helpdesk Technician?</li><li>Are you fluent in both Arabic and English (spoken and written)?</li><li>Do you currently hold any Microsoft certifications (Windows Client, Managing Modern Desktop, Azure)?</li><li>his position offers a full package salary of QAR 9,000. Do you accept this compensation, and can you join immediately?</li></ul>

IT Helpdesk Support Engineer- English and Arabic Speaking

Cartafella Analytics

We are looking for Helpdesk Engineer for Qatar location.Nationality: ArabicIf you are available, please send your cv immediately.Help Desk Engineer<ul><li>Able to use and support the services using client ticketing system (BMC remedy)</li><li>Receive requests for technical support and service requests from the employees through the e-mail or the RMC system and provide 1st and 2nd level support over email and phone for Incidents and Services Requests related to Internet, equipment, network, infrastructure, user inquiries, etc.</li><li>Analyze the problems and open incidents to provide permanent or temporary solution where possible.</li><li>Conduct root cause analysis for the major or repeated incidents affecting the applications.</li><li>Escalate tickets to technicians in the field and /or other departments and follow up with them until they are complete.</li><li>Execute third party Respondent&rsquo;s recommendations to solve the problem.</li><li>Follow-up with the technical support technicians and ensure that they perform the tasks assigned to them and distribute work among them to ensure obstacle-free work and smooth load.</li><li>Provide technical support activities for desktops, laptops, printers and copiers, MFPs, etc.</li><li>Provide remote technical support services when needed</li><li>Troubleshoot, perform incident recovery, and fulfill urgent requests.</li><li>Work with the various teams to follow up on any security events or issues and participate in consultations with other stakeholders when needed for tasks related to Business Analysis, System Analysis, etc.</li><li>Develop the necessary guidelines, manuals, and material</li><li>Transfer equipment as needed and ensure its operation and security.</li><li>Provide user guidance and training to applications and produce the necessary reports as needed</li><li>Document and log all call information according to the standard operating procedures and update the CMDB.</li><li>Ensure that the initial response, ongoing communication and resolution times are within established SLAs.</li><li>Schedule, test and apply the updates and patches as required, Support the Planned Maintenance and Downtime activities during the approved maintenance windows for production environments and implement Planned Maintenance/Downtime activities according to the approved maintenance windows.</li><li>Move equipment as needed and ensure its operation and security.</li></ul>Job Type: Full-timePay: QAR5,000.00 - QAR7,000.00 per monthExperience:<ul><li>BMC remedy: 2 years (Preferred)</li></ul>

Help Desk Engineer (Arabic)for Qatar

ANH Group

send CV to : 123hrqatar@gmail.comQualification:&middot; Bachelor&rsquo;s Degree in Computer Science, IT or related field&middot; Minimum 2 years of hands-on experience in networking&middot; Strong knowledge of Cisco/HP/Aruba networking equipment&middot; Alcatel-Lucent networking experience is preferred&middot; Certifications such as CCNA/CCNP are an advantage&middot; Must be currently based in Qatar with valid transferrable visa/NOCDesired Skills &amp; Expertise&middot; Install, configure, and maintain network infrastructure (LAN, WAN, firewalls, switches and routers)&middot; Monitor network performance and ensure system availability and reliability&middot; Troubleshoot and resolve network issues&middot; Support IT and security projects as required.send CV to : 123hrqatar@gmail.comJob Type: Full-timePay: QAR4,500.00 - QAR6,500.00 per monthExperience:<ul><li>hands-on experience in networking: 2 years (Preferred)</li><li>strong knowledge Cisco/HP/Aruba networking equipment: 1 year (Preferred)</li></ul>License/Certification:<ul><li>CCNA/CCNP certifications (Preferred)</li></ul>

Network Engineer in Customer Support / Project

ECCO Gulf WLL

<div>
 
 Job Description
 
 
 
 
 Summary
 
 .
 
 
 In this role, you will provide technical assistance, support, Maintenance to related of the computer
 
 
 system, software and hardware, environment by analysing requirements, resolving problems,
 
 
 installing hardware and software solutions and supporting the internal IT System Administrator. You will be responsible for administration and internal support.
 
 
 
 Key Duties &amp; Responsibilities
 
 
 
 <ul>
 <li>
 IT Infrastructure Experience
 
 
 </li>
 </ul>
 (Data Center, IIS, Web servers, Clustering, LB, SAN storage, NAS storage, Blade Server&rsquo;s, Rack
 
 
 servers, Backups, Patch Management, Vulnerability Management, Office 365 E5, Azure Cloud
 
 
 services, Google Cloud, Knowledge about Azure DevOps, IT product evaluation, Team
 
 
 Management)
 
 
 <ul>
 <li>
 Best practice guideline all manners with Help Security Admin in developing system level
 
 
 </li>
 </ul>
 policies, procedures best practice and hardening of servers
 
 
 <ul>
 <li>
 ITIL and MOF framework well knowledge, Document and follow internal procedures.
 </li>
 <li>
 Cloud services experience with Microsoft azure cloud, Google cloud.
 </li>
 <li>
 Well, know about Antivirus End point.
 </li>
 <li>
 Report needs to submit daily, weekly, and monthly activity
 </li>
 <li>
 Maintain inventory of all datacentre equipment and cloud, software and licenses All
 
 
 </li>
 </ul>
 applications licenses and hardware&rsquo;s, warranty need to renewal before expiring in advance
 
 
 <ul>
 <li>
 Need support for purchasing hardware&rsquo;s and software&rsquo;s for preparing RFP technical
 
 
 </li>
 </ul>
 specification
 
 
 <ul>
 <li>
 Need support for evaluation any IT project
 </li>
 <li>
 Whenever require as per emergency to late stay in office for assign task or pending work need
 
 
 </li>
 </ul>
 to complete even holiday.
 
 
 <ul>
 <li>
 All down time need to plan according to approval and change management process.
 </li>
 <li>
 Well troubleshooter events viewer error, hardware error and audit trailer Ensure &ldquo;High
 
 
 </li>
 </ul>
 Availability&rdquo; and system uptime 24X7.
 
 
 <ul>
 <li>
 Support all business servers Back-end and front-end servers in a cluster/LB environment.
 </li>
 <li>
 Take part in integration scenarios.
 </li>
 <li>
 Audit automated day-today backup operations, test backup efficiency and perform manual
 
 
 </li>
 </ul>
 backup/restore as required.
 
 
 <ul>
 <li>
 Support Line-of-business (LOB) Application
 </li>
 <li>
 Evaluate, Test, and deploy Infrastructure component&rsquo;s hot fixes, services pack, and upgrade,
 
 
 </li>
 </ul>
 Perform timely workstation, servers, hardware network devices.
 
 
 <ul>
 <li>
 Patching Server based on the company policy.
 
 
 </li>
 </ul>
 
 Education &amp; Qualification.
 
 
 
 <ul>
 <li>
 Educational certification bachelor&rsquo;s degree
 </li>
 <li>
 System Expert Number of years&rsquo; experience 12 to 15 years.
 </li>
 <li>
 Candidates need to be Azure architecture, Azure Administrator, EMC Storage, Azure DevOps,
 </li>
 <li>
 Vulnerability Assessment, CCNA, CEH.
 </li>
 </ul>
</div>

System Expert

OASYS INFORMATION SOLUTIONS

About the jobExperience<ul><li>At least one year experience in a similar position, Fresher can apply.</li><li>Must have demonstrable experience with RDMS (SQL server is a must) programming.</li><li>Experience in the HR and Payroll application is a plus.</li></ul>Skills<ul><li>Passion for Client Experience</li><li>Excellent written and verbal communication skills</li><li>Action-oriented with strong organizational, analytical and problem-solving skills</li><li>Highly adaptable, fast learner, able to work with little direction and own customer issues.</li><li>Technical aptitude in support of learning the products and solutions.</li><li>Dependable, motivated, self-starter, with the ability to work independently.</li></ul>Qualifications<ul><li>Bachelor's degree in computer science/ MIS/Information Technology or equivalent work experience</li><li>Fluent in English (Written and Verbal)</li><li>Please send your updated CV admin.qatar@oasys-me.com</li><li>Please attached photo with your CV</li></ul>Job Type: Full-timePay: QAR3,500.00 - QAR4,000.00 per month

SUPPORT ENGINEER

Explore 1776+ It support engineer in Doha this September. Find roles across top companies and apply now to boost your career.