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customer manager dcom specialist

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general support specialist

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general support specialist (ays runner), pre opening

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operations support engineer/assistant

technical services manager Jobs in Kuwait

technical services manager

it support

International Group of Aamina

Location: KUWAIT CITY Job Type: Full-timeContract Period: 1 YearProbation Period: 3 Months (90 Days)Working Hours: 9 Hours per DayAnnual Leave: 30 DaysRequirements:Male candidates onlyVisa: 18 Normal / VIP (Transferable)Immediate joinerGood sales experience preferredJob Summary:The IT Employee will be responsible for maintaining the company&rsquo;s IT infrastructure, providing technical support to end users, and ensuring the smooth operation of computer systems, networks, and software applications. The ideal candidate will troubleshoot hardware and software issues, manage user accounts, and ensure data security and system efficiency.Key Responsibilities:<ul><li>Install, configure, and maintain computer systems, servers, and networks.</li><li>Provide technical support for hardware, software, and network issues.</li><li>Manage user accounts, permissions, and email setups (Active Directory, Microsoft 365, etc.).</li><li>Monitor and maintain system performance, security, and backups.</li><li>Troubleshoot and resolve system, network, and connectivity problems.</li><li>Maintain an inventory of IT equipment and ensure proper documentation.</li><li>Support and manage IT projects such as system upgrades, network improvements, or new software implementation.</li><li>Ensure data protection, cybersecurity, and compliance with IT policies.</li><li>Coordinate with external vendors and service providers when needed.</li><li>Stay updated with emerging technologies and recommend improvements.</li></ul>Qualifications and Skills:<ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field.</li><li>Proven experience in IT support, system administration, or a similar role.</li><li>Strong knowledge of Windows/Linux/Mac OS environments.</li><li>Experience with networking (LAN/WAN, routers, switches, firewalls).</li><li>Familiarity with cloud platforms (Microsoft 365, Google Workspace, Azure, AWS).</li><li>Good understanding of cybersecurity practices.</li><li>Excellent problem-solving and communication skills.</li><li>Ability to prioritize tasks and work independently or in a team.</li><li>Must have computer language experience (python )</li><li>Kuwait experience must .</li></ul>WhatsApp number : +965 66916212Interested candidates can send their CV/Resume via WhatsApp.Job Type: Full-timePay: KD250.000 - KD300.000 per month

IT SUPPORT

<div>Overview:
<div>
Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism.</div><div> 
</div><div>The Service Desk Administrator plays a critical role in maintaining and supporting enterprise IT systems and services. Certified at the associate specialist level in multiple disciplines, such as systems, networks, and security (e.g., MCSA, CCNA-Security), this individual ensures the seamless operation of core systems through proactive monitoring, troubleshooting, and resolution of incidents and requests reported to the RCC-SWA.</div><div></div><div> 
Key responsibilities include performing initial assessments, triage, research, and resolution of technical issues while maintaining clear communication with customers. The Service Desk Administrator also monitors and analyzes both scheduled and unscheduled Authorized Service Interruptions (ASIs) affecting Defense Information Systems (DISA) and CENTCOM facilities. They interpret network topologies to identify and address Hazardous Conditions (HAZCON) within the Southwest Asia Area of Responsibility (AOR).</div><div></div><div> 
Equipped with a solid understanding of DISA guidelines and ITIL processes, the Service Desk Administrator is responsible for managing tickets throughout their lifecycle, ensuring timely updates, resolution, and customer satisfaction. This position combines technical expertise with a commitment to delivering high-quality support for mission-critical operations. Program: OMDAC-SWACA</div><div></div><div> 
This position offers company-paid housing and transportation, a completion bonus and tuition reimbursement program!</div><div></div><div> 
You must satisfy all host country requirements to legally work in the host country in order to be qualified for this position.</div>
Responsibilities:
<ul><li>Technical and Incident Support:<ul><li>
Provide enterprise-level technical and non-technical support for AESMP incidents and requests.</li><li>
Act as an escalation point for complex application or system issues, offering guidance and resolution strategies.</li></ul></li><li>
Incident Analysis and Reporting:<ul><li>
Deliver feedback and analysis on technical and non-technical events to internal Vectrus leadership and Watch Officers.</li><li>
Document all duty shift activities impacting theater operations, including outages, Authorized Service Interruptions (ASI), Hazardous Conditions (HAZCONs), receipt of Network Tasking Orders (NTO), and network trends or metrics.</li></ul></li><li>
Customer Service Excellence:
<ul><li>Maintain a high level of customer service during support interactions, adhering to service management principles and ensuring effective communication.</li></ul></li><li>
Regional Coordination:<ul><li>
Serve as the primary point of contact (POC) with Regional Network Operations Centers (NOCs), CENTCOM, and NETCOM to manage, monitor, and maintain awareness of ASIs within the RCC-SWA Area of Responsibility (AOR).</li></ul></li><li>
Documentation and Standardization:<ul><li>
Provide input and updates for Site Operating Procedures (SOPs) and Work Instructions (WIs) to standardize and improve processes.</li></ul></li><li>
Account and System Management:<ul><li>
Create, modify, and delete user and computer objects within Active Directory.</li><li>
Provision, modify, and delete enterprise email accounts using DISA DEPO or the Army365 account portal.</li></ul></li><li>
Service Coordination:<ul><li>
Create, modify, and coordinate ASI requests with designated organizations for theater operations.</li></ul></li><li>
Work Environment:<ul><li>
Perform effectively in a fast-paced, deadline-driven environment, ensuring smooth operational continuity and swift issue resolution.</li></ul></li><li>
This role demands a combination of technical expertise, attention to detail, and the ability to collaborate across multiple stakeholders to support critical theater operations.</li><li>
Performs other duties and assignments as required.</li></ul>
Qualifications:
<ul><li>Qualifications</li><li>
Security Clearance:<ul><li>
Requires an active active Secret Clearance</li></ul></li><li>
Education / Certifications: Equivalent experience may substitute for formal education on a year-for-year basis: One year of relevant professional experience can replace one year of education if a degree is required.<ul><li>
Associate&rsquo;s degree in Computer Science, Management Information Systems (MIS), Information Systems (IS), Engineering, or a related field preferred.</li><li>
This position requires candidates to adhere to DoD 8570.01M. All candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. Baseline certifications cannot also be used as a Computing Environment (CE) certification.</li><li>
The authorized certifications for this job title are listed as follows:</li></ul></li><li>
Baseline:<ul><li>
Cisco: CCNA: Certified Network Associate - Security</li><li>
Cisco: CCNP: Certified Network Professional - Security</li><li>
CompTIA: CASP+ ce: Advanced Security Practitioner</li><li>
CompTIA: Security+ ce</li><li>
GIAC: GCED: Certified Enterprise Defender</li><li>
GIAC: GCIH: Certified Incident Handler: Certified Incident Handler</li><li>
GIAC: GICSP: Industrial Cyber Security Professional</li><li>
GIAC: GSEC: Security Essentials</li><li>
ISACA: CISA: Certified Information Systems Auditor</li><li>
ISC2: CISSP (or Associate): Certified Information Systems Security Professional</li></ul></li><li>
Computing Environment (CE):<ul><li>
Cisco: CCNA: Certified Network Associate</li><li>
Juniper Networks Certified Internet Specialist (Any specialization)</li><li>
Microsoft: 365 Certified: Endpoint Administrator Associate</li><li>
Microsoft: 365 Certified: Enterprise Administrator Expert</li><li>
Microsoft: 365 Certified: Messaging Administrator Associate</li><li>
Microsoft: 365 Certified: Modern Desktop Administrator Associate</li><li>
Microsoft: 365 Certified: Security Administrator Associate</li><li>
Microsoft: Certified: Azure Administrator Associate</li><li>
Microsoft: Certified: Identity and Access Administrator Associate</li><li>
Microsoft: Certified: Information Protection Administrator Associate</li><li>
Microsoft: Certified: Security Operations Analyst Associate</li><li>
Microsoft: MCSA: Windows 10</li><li>
Microsoft: MCSA: Windows Server 2016</li><li>
Red Hat: RHCSA: Certified Systems Administrator</li></ul></li><li>
Experience: Academic study beyond high school (up to a bachelor&rsquo;s degree) in Software Engineering, Business Information Systems, or a similar discipline may substitute for up to three years of general experience<ul><li>
A minimum of 4 years of professional experience in roles demonstrating technical, administrative, managerial, or analytical expertise in management information systems.</li><li>
Experience with a customer service-oriented company.</li></ul></li><li>
Skills &amp; Technology Used:<ul><li>
Army365 Portal</li><li>
BMC Remedy (ITSM)</li><li>
DHCP for devices and users in a worldwide WAN</li><li>
DISA DEPO</li><li>
DNS</li><li>
Microsoft</li><li>
Microsoft Active Directory</li><li>
Networking services for Directory</li><li>
SharePoint workflow</li><li>
Spectrum &amp; Solarwinds network topology maps</li></ul></li></ul><h4 class="jobSectionHeader">
At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.</h4></div>

Service Desk Admin I (NOSC)

V2X Inc

<div>
 
 Overview
 
 
 
 
 Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism.
 
 
 
 The Service Desk Administrator plays a critical role in maintaining and supporting enterprise IT systems and services. Certified at the associate specialist level in multiple disciplines, such as systems, networks, and security (e.g., MCSA, CCNA-Security), this individual ensures the seamless operation of core systems through proactive monitoring, troubleshooting, and resolution of incidents and requests reported to the RCC-SWA.
 
 
 Key responsibilities include performing initial assessments, triage, research, and resolution of technical issues while maintaining clear communication with customers. The Service Desk Administrator also monitors and analyzes both scheduled and unscheduled Authorized Service Interruptions (ASIs) affecting Defense Information Systems (DISA) and CENTCOM facilities. They interpret network topologies to identify and address Hazardous Conditions (HAZCON) within the Southwest Asia Area of Responsibility (AOR).
 
 
 Equipped with a solid understanding of DISA guidelines and ITIL processes, the Service Desk Administrator is responsible for managing tickets throughout their lifecycle, ensuring timely updates, resolution, and customer satisfaction. This position combines technical expertise with a commitment to delivering high-quality support for mission-critical operations. Program: OMDAC-SWACA
 
 
 
 This position offers company-paid housing and transportation, a completion bonus and tuition reimbursement program!
 
 
 
 You must satisfy all host country requirements to legally work in the host country in order to be qualified for this position.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Technical and Incident Support:
 </li>
 <ul>
 <li>
 Provide enterprise-level technical and non-technical support for AESMP incidents and requests.
 </li>
 <li>
 Act as an escalation point for complex application or system issues, offering guidance and resolution strategies.
 </li>
 </ul>
 <li>
 Incident Analysis and Reporting:
 </li>
 <ul>
 <li>
 Deliver feedback and analysis on technical and non-technical events to internal Vectrus leadership and Watch Officers.
 </li>
 <li>
 Document all duty shift activities impacting theater operations, including outages, Authorized Service Interruptions (ASI), Hazardous Conditions (HAZCONs), receipt of Network Tasking Orders (NTO), and network trends or metrics.
 </li>
 </ul>
 <li>
 Customer Service Excellence:
 </li>
 <ul>
 <li>
 Maintain a high level of customer service during support interactions, adhering to service management principles and ensuring effective communication.
 </li>
 </ul>
 <li>
 Regional Coordination:
 </li>
 <ul>
 <li>
 Serve as the primary point of contact (POC) with Regional Network Operations Centers (NOCs), CENTCOM, and NETCOM to manage, monitor, and maintain awareness of ASIs within the RCC-SWA Area of Responsibility (AOR).
 </li>
 </ul>
 <li>
 Documentation and Standardization:
 </li>
 <ul>
 <li>
 Provide input and updates for Site Operating Procedures (SOPs) and Work Instructions (WIs) to standardize and improve processes.
 </li>
 </ul>
 <li>
 Account and System Management:
 </li>
 <ul>
 <li>
 Create, modify, and delete user and computer objects within Active Directory.
 </li>
 <li>
 Provision, modify, and delete enterprise email accounts using DISA DEPO or the Army365 account portal.
 </li>
 </ul>
 <li>
 Service Coordination:
 </li>
 <ul>
 <li>
 Create, modify, and coordinate ASI requests with designated organizations for theater operations.
 </li>
 </ul>
 <li>
 Work Environment:
 </li>
 <ul>
 <li>
 Perform effectively in a fast-paced, deadline-driven environment, ensuring smooth operational continuity and swift issue resolution.
 </li>
 </ul>
 <li>
 This role demands a combination of technical expertise, attention to detail, and the ability to collaborate across multiple stakeholders to support critical theater operations.
 </li>
 <li>
 Performs other duties and assignments as required.
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Qualifications
 </li>
 <li>
 Security Clearance:
 </li>
 <ul>
 <li>
 Requires an active active Secret Clearance
 </li>
 </ul>
 <li>
 Education / Certifications: Equivalent experience may substitute for formal education on a year-for-year basis: One year of relevant professional experience can replace one year of education if a degree is required.
 </li>
 <ul>
 <li>
 Associate&rsquo;s degree in Computer Science, Management Information Systems (MIS), Information Systems (IS), Engineering, or a related field preferred.
 </li>
 <li>
 This position requires candidates to adhere to DoD 8570.01M. All candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. Baseline certifications cannot also be used as a Computing Environment (CE) certification.
 </li>
 <li>
 The authorized certifications for this job title are listed as follows:
 </li>
 </ul>
 <li>
 Baseline:
 </li>
 <ul>
 <li>
 Cisco: CCNA: Certified Network Associate - Security
 </li>
 <li>
 Cisco: CCNP: Certified Network Professional - Security
 </li>
 <li>
 CompTIA: CASP+ ce: Advanced Security Practitioner
 </li>
 <li>
 CompTIA: Security+ ce
 </li>
 <li>
 GIAC: GCED: Certified Enterprise Defender
 </li>
 <li>
 GIAC: GCIH: Certified Incident Handler: Certified Incident Handler
 </li>
 <li>
 GIAC: GICSP: Industrial Cyber Security Professional
 </li>
 <li>
 GIAC: GSEC: Security Essentials
 </li>
 <li>
 ISACA: CISA: Certified Information Systems Auditor
 </li>
 <li>
 ISC2: CISSP (or Associate): Certified Information Systems Security Professional
 </li>
 </ul>
 <li>
 Computing Environment (CE):
 </li>
 <ul>
 <li>
 Cisco: CCNA: Certified Network Associate
 </li>
 <li>
 Juniper Networks Certified Internet Specialist (Any specialization)
 </li>
 <li>
 Microsoft: 365 Certified: Endpoint Administrator Associate
 </li>
 <li>
 Microsoft: 365 Certified: Enterprise Administrator Expert
 </li>
 <li>
 Microsoft: 365 Certified: Messaging Administrator Associate
 </li>
 <li>
 Microsoft: 365 Certified: Modern Desktop Administrator Associate
 </li>
 <li>
 Microsoft: 365 Certified: Security Administrator Associate
 </li>
 <li>
 Microsoft: Certified: Azure Administrator Associate
 </li>
 <li>
 Microsoft: Certified: Identity and Access Administrator Associate
 </li>
 <li>
 Microsoft: Certified: Information Protection Administrator Associate
 </li>
 <li>
 Microsoft: Certified: Security Operations Analyst Associate
 </li>
 <li>
 Microsoft: MCSA: Windows 10
 </li>
 <li>
 Microsoft: MCSA: Windows Server 2016
 </li>
 <li>
 Red Hat: RHCSA: Certified Systems Administrator
 </li>
 </ul>
 <li>
 Experience: Academic study beyond high school (up to a bachelor&rsquo;s degree) in Software Engineering, Business Information Systems, or a similar discipline may substitute for up to three years of general experience
 </li>
 <ul>
 <li>
 A minimum of 4 years of professional experience in roles demonstrating technical, administrative, managerial, or analytical expertise in management information systems.
 </li>
 <li>
 Experience with a customer service-oriented company.
 </li>
 </ul>
 <li>
 Skills &amp; Technology Used:
 </li>
 <ul>
 <li>
 Army365 Portal
 </li>
 <li>
 BMC Remedy (ITSM)
 </li>
 <li>
 DHCP for devices and users in a worldwide WAN
 </li>
 <li>
 DISA DEPO
 </li>
 <li>
 DNS
 </li>
 <li>
 Microsoft
 </li>
 <li>
 Microsoft Active Directory
 </li>
 <li>
 Networking services for Directory
 </li>
 <li>
 SharePoint workflow
 </li>
 <li>
 Spectrum &amp; Solarwinds network topology maps
 </li>
 </ul>
 </ul>
 
 At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.
 
</div>

HRInvest

<div>
 
 
 About The Client
 
 
 
 A leading provider of comprehensive ICT and value solutions for enterprises and SMBs, offering applications and solutions that enable voice and data services&mdash;including mobile service applications, wireless entertainment, VAS system integration, security services, and other industry-specific customized solutions. The company aims to maintain connectivity everywhere through sophisticated, secure, and often costly solutions that can be challenging to deliver, install, and support. It understands these challenges and has developed a family of ICT solutions through its highly skilled resources to meet customer requirements for security, performance, and quality.
 
 
 
 
 
 
 About the Role
 
 
 
 To drive technology initiatives and support strategic objectives by leading the planning, execution, and delivery of IT projects. This role involves managing cross-functional teams, coordinating with clients and vendors, and ensuring projects are delivered on time, within scope, and aligned with business goals. The successful candidate will oversee project planning, risk management, reporting, and compliance, while leveraging project management tools to streamline workflows and optimize operational efficiency.
 
 
 
 
 
 
 About You
 
 
 
 The ideal candidate will possess the following:
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field (Master&rsquo;s degree preferred).
 </li>
 <li>
 Professional project management certification such as PMP, PRINCE2, or Agile/Scrum Master; Google Cloud project management or Professional Cloud Architect certification is a plus.
 </li>
 <li>
 5+ years of experience in IT project management, ideally in cloud computing, software development, cybersecurity, or digital transformation projects.
 </li>
 <li>
 Demonstrated leadership, stakeholder management, and team coordination abilities.
 </li>
 <li>
 Proficient in project management tools such as JIRA, Trello, Microsoft Project, Asana, or Monday.com.
 </li>
 <li>
 Exceptional problem-solving, analytical, and organizational skills, with the ability to manage multiple priorities in a fast-paced environment.
 </li>
 <li>
 Knowledge of IT best practices, security standards, and regulatory compliance requirements.
 </li>
 <li>
 Strong technical documentation skills and fluency in Arabic and English (spoken and written).
 </li>
 <li>
 Must be a Kuwaiti National.
 </li>
 </ul>
</div>

IT Project Manager

<div>
 
 
 Role Objective:
 
 
 
 
 
 
 The purpose of this role is to guide, implement and manage data management functions. It ensures that the data is properly managed, according to the policies and best practices. It focuses on the decisions made about the data and how people and processes are expected to behave in relation to the data.
 
 
 
 
 
 
 Detailed Duties and Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Develop and implement strategic Data Governance principles and practices.
 </li>
 <li>
 Build and maintain a detailed audit of core data systems and information assets that are held in these systems, as well as the teams and processes that use them.
 </li>
 <li>
 Create and maintain ownership accountability of corporate data systems.
 </li>
 <li>
 Develop standards, policies and procedures to support the creation and provide technical. assurance for the on-going implementation of the data governance policy within the business.
 </li>
 <li>
 Manage the delivery of the data governance program.
 </li>
 <li>
 Conduct and manage Data Stewardship Working Group DSWG meeting, once monthly by coordinating with the business and IT to check any data related or process issues for resolving them.
 </li>
 <li>
 Lead and develop teams across KIB to ensure data governance policies and practices are embedded throughout the company.
 </li>
 <li>
 Help establish best practice and ownership of the corporate taxonomy and ontology and develop rules for their use.
 </li>
 <li>
 Align the data governance program to the enterprise information strategy.
 </li>
 <li>
 Embed and align KIB&rsquo;s information security strategy with any data governance programs and initiatives.
 </li>
 <li>
 Use specialist knowledge and expertise to identify improvements through reducing data redundancy and appropriate data reuse.
 </li>
 <li>
 Continually assess and identify risks in line with the KIB risk management approach, ensuring they are mitigated and accounted for work within the data governance programs.
 </li>
 <li>
 Develop and enforce data governance policies and practices across the enterprise.
 </li>
 <li>
 Identify and develop policies and standards that need to be put in place to ensure the role can be carried out effectively and efficiently.
 </li>
 <li>
 Support project planning and management to ensure best practice and legal frameworks are followed with regards to data governance.
 </li>
 <li>
 Document all related processes and procedures based on the required standards and templates.
 </li>
 </ul>
 
 
 
 
 
 Educational Qualifications
 
 :
 
 
 
 
 
 BSc, MSc &ndash; Computer Science or equivalent
 
 
 
 
 
 
 Experience
 
 :
 
 <ul>
 <li>
 10-15 years
 </li>
 </ul>
 
 
 
 
 
 Behavioral Skills:
 
 
 
 
 
 
 
 Commitment, Enthusiastic, respectable self and fast learner.
 
 
 
</div>

Data Quality and Governance Manager

Deliveroo

<div>Why Deliveroo
Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.
We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.
About the Team and Role
We are looking for an SMB (Small Medium Business) Account Manager to support our business in Kuwait. You will be responsible for a large portfolio of small to medium restaurant partners focused on driving core business performance. Our Account Managers lead the day-to-day management of their accounts, interacting with partner stakeholders who manage the business. Your responsibilities will include negotiating and developing long-term account plans to foster partner growth. The ideal candidate will independently resolve day-to-day issues, seek guidance for more complex challenges, and proactively identify key focus areas, growth opportunities, and inefficiencies within the portfolio to implement scalable solutions across multiple partners.
You will manage your portfolio both through ongoing relationship building and dedicated campaigns that drive improvements within your portfolio&rsquo;s performance. This role is pivotal in ensuring our SMB partners get the very best out of our platform whilst ensuring we support in communicating how they can grow their business and provide brilliant operational experiences for every single delivery. You will liaise with partners through a variety of communications methods including voice, video, email and site visits for local partners.
Based in Kuwait and reporting to the SMB Team Lead, this role is ideal for someone experienced in building strong partner relationships and strategic planning. The position requires balancing competing priorities, focusing on performance indicators, and delivering innovative initiatives. Strong stakeholder management skills and attention to detail are essential.
Responsibilities:<ul><li>
Manage a portfolio of small to medium size partners ensuring world class customer service is provided to build strong partnerships with Deliveroo and our restaurants</li><li>
Support growth of partners through a variety of communication methods, including email, phone, online presentations and meetings where needed</li><li>
Maintain long-term relationships with our partner base, ensuring the best service is provided so our partners can be successful on our platform</li><li>
Negotiating with partners to reach favourable outcomes including contracts, renewals, extensions, product launches and advertising revenue</li><li>
Be they point representative of your partners and liaise effectively with our teams to resolve partner needs</li><li>
Grow accounts to strengthen relationship with partners and drive positive outcomes for Deliveroo</li><li>
Execute campaigns to improve important performance metrics including customer outcomes, restaurant retention and overall operational performance</li><li>
Drive partner engagement with Deliveroo's local marketing opportunities to unlock better value to our customers and support restaurant growth</li></ul>
Requirements:<ul><li>
2+ years experience in an Account Management role or similar</li><li>
Strong relationship building skills, with clear evidence of producing results</li><li>
Strong written and verbal communication skills</li><li>
BSc/BA in business, engineering, Economics or a related field is preferred</li><li>
Experience with Excel, Google Sheets or formula based tools</li><li>
A self-starter; proactive &amp; always thinking of what the next step needs to be in order to future proof the operations</li><li>
Strong negotiation skills</li><li>
Solution-oriented individual using data to back decision-making</li><li>
Exceptional stakeholder management, with resilience &amp; maturity to face challenges from senior members of the business &amp; deliver a positive outcome</li><li>
A fantastic communicator with a &quot;get it done&quot; mindset, well-organised and efficient</li><li>
Looker and Power BI experience are a plus</li><li>
Fluency in English and Arabic is a MUST</li></ul>
Workplace &amp; Benefits
At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information.
Diversity
At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry.
We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know.</div>

SMB Account Manager

Hilton

<div>Plumber
A plumber will support the Engineering Team to efficiently maintain all hotel operations such that safety, security, conversation, and compliance are ensured at the highest levels. 
 
 
What will I be doing? 
A plumber, you will support the Engineering Team to ensure that engineering and maintenance operations within the hotel, including general property maintenance energy conservation, are working properly and to standard. You are also responsible for the development of the Engineering Team and staying abreast of compliance regulations and procedures in the field of Engineering, as required for hotel standards. Specifically, an Engineer will perform the following tasks to the highest standards:
<ul><li>Perform day-to-day routine and preventative maintenance within the hotel rooms</li>
<li>Respond promptly and efficiently to any maintenance calls that arise</li>
<li>Execute the preventative maintenance schedule and ensure all equipment and designated areas are maintained to the required standard</li>
<li>Assist in the implementation of energy conservation program</li>
<li>Recommend maintenance system improvements and energy savings</li>
<li>Maintain all tools, equipment, and working areas in good condition</li>
<li>Keep your technical training knowledge and skills up to date</li>
</ul>What are we looking for? 
A plumber serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
<ul><li>A certificate in a specialized field such as Electrical, Mechanical, Refrigeration, Carpentry, or Plumbing, required</li>
<li>Current working knowledge of general maintenance and engineering work</li>
<li>Experience in the Maintenance Department of a large hotel, hospital, ship, and/or restaurant complex or similar</li>
<li>Strong work ethic</li>
<li>A passion for delivering great customer service</li>
<li>Ability to work without close supervision and within established timeframes</li> 
</ul> 
 
What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Plumber

Explore 332+ It support in Kuwait this November. Find roles across top companies and apply now to boost your career.

332 it support jobs IN Kuwait

IT SUPPORT

Service Desk Admin I (NOSC)

Service Desk Admin I (NOSC)

IT Project Manager

Data Quality and Governance Manager

SMB Account Manager

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