it support manager

Creative HR Solutions (Pvt.) Ltd.

We are seeking an experienced IT Manager to oversee and manage the full IT infrastructure of our shipping &amp; logistics company. The ideal candidate will ensure secure, stable, and efficient IT operations across all departments while working closely with external vendors and leading a small internal IT support team.Key Responsibilities<ul><li>Manage and maintain network infrastructure, including LAN/WAN, Wi-Fi, VPN, and firewalls.</li><li>Oversee server administration, data storage, and system backups.</li><li>Manage and coordinate with email service providers, web developers, hosting providers, and IT vendors.</li><li>Ensure website maintenance, uptime, and security.</li><li>Develop and maintain a secure intranet for internal communication and data access.</li><li>Implement and monitor cybersecurity protocols and access controls.</li><li>Install, configure, and troubleshoot workstations, printers, and office IT equipment.</li><li>Support business applications used in logistics/shipping (ERP, tracking systems).</li><li>Lead and mentor an IT assistant to ensure timely technical support.</li><li>Drive IT planning for scalability, efficiency, and digital transformation.</li></ul>Requirements<ul><li>Proven experience as an IT Manager or Senior IT Executive in an SME environment.</li><li>Strong knowledge of networking, firewalls, security systems, and server management.</li><li>Familiarity with DNS, hosting, email administration (Office 365 / Google Workspace).</li><li>Understanding of website technologies (CMS, hosting environments).</li><li>Experience managing IT vendors and service contracts.</li><li>Strong troubleshooting skills and ability to work under pressure.</li><li>Certifications such as CCNA, MCSE, CompTIA Security+ are an advantage.</li></ul>Job Type: Full-timePay: Rs100,000.00 - Rs120,000.00 per monthApplication Question(s):<ul><li>What is your current salary &amp; benefits?</li><li>What is your expected salary?</li><li>What is your notice period from current employment?</li><li>Do you have your own conveyance?</li><li>What IT Certifications do you have?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>IT Support: 3 years (Preferred)</li></ul>Work Location: In person

Senior Executive - IT

Liberty Books Pvt Ltd

We are seeking a highly motivated and experienced Assistant Manager, Information Technology (IT) to support the IT Manager in overseeing the daily operation and strategic development of our technology infrastructure. This role is crucial for ensuring the stability, security, and efficiency of all IT systems and providing excellent technical support to our employees.The ideal candidate is a technical expert with strong leadership and problem-solving skills, capable of mentoring staff and driving IT projects to successful completion.Key ResponsibilitiesIT Operations &amp; SupportSystem Maintenance: Oversee the day-to-day operations, maintenance, and troubleshooting of all network infrastructure, servers, hardware, and software applications.User Support: Manage and resolve escalated technical issues, ensuring timely and effective support for all end-users.Inventory &amp; Assets: Maintain accurate inventory of all IT assets (hardware, software licenses, etc.) and manage procurement processes.Monitoring: Implement and monitor system performance, making recommendations for continuous improvement and efficiency.Security &amp; ComplianceAssist in developing, implementing, and enforcing IT policies, procedures, and security protocols (e.g., cybersecurity, data privacy, disaster recovery).Ensure all IT systems and operations comply with internal policies and external regulatory requirements.Project &amp; Team ManagementProject Execution: Assist the IT Manager in planning, coordinating, and executing IT projects (e.g., system upgrades, cloud migrations, new software implementations) from initiation to deployment.Team Leadership: Provide guidance, mentorship, and technical direction to junior IT staff and support technicians.Vendor Management: Liaise with external vendors, service providers, and consultants to manage contracts, support service levels, and ensure quality delivery.Required QualificationsEducation: Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field.Experience: Minimum of 3-5 years of progressive experience in IT roles, with at least 1 year in a supervisory or project management capacity.Technical Proficiency:<ul><li>Strong knowledge of Network Administration (TCP/IP, VLANs, Wi-Fi, Firewalls/Routers).</li><li>Experience with Server and OS Management (e.g., Windows Server, Linux, Virtualization platforms like VMware/Hyper-V).</li><li>Familiarity with Cloud Services (e.g., AWS, Azure) and data backup/recovery processes.</li><li>Proven experience in troubleshooting and resolving complex technical issues.</li></ul>Preferred Skills and Certifications<ul><li>Relevant IT certifications (e.g., ITIL, CompTIA Security+, CCNA, PMP).</li><li>Experience with [Specific ERP/CRM/Industry Software].</li><li>Familiarity with advanced cybersecurity practices and tools.</li></ul>Soft Skills<ul><li>Leadership: Proven ability to lead, motivate, and mentor a small technical team.</li><li>Communication: Excellent verbal and written communication skills to articulate technical information to both technical and non-technical stakeholders.</li><li>Problem-Solving: Strong analytical and critical-thinking skills for diagnosing and resolving system issues.</li><li>Adaptability: Ability to manage multiple priorities and thrive in a fast-paced, dynamic environment.</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs70,000.00 per monthWork Location: In person

Assistant Manager IT

anekor

We are urgently hiring IT Support Lead for for one of our clients.Responsibilities<ul><li>Supervise and coordinate IT support staff to ensure timely resolution of technical issues.</li><li>Oversee installation, configuration, and troubleshooting of desktops, laptops, printers, scanners, and peripherals.</li><li>Provide second-level support for operating systems, network connectivity, and enterprise applications (including ERP/SAP).</li><li>Ensure backup, security, and recovery of user systems and critical data.</li><li>Monitor server rooms, data center environment, and network performance to ensure uptime and compliance.</li><li>Coordinate with vendors and service providers for hardware, software, and network-related services.</li><li>Assist in system upgrades, patch management, preventive maintenance, and disaster recovery activities.</li><li>Maintain IT documentation, asset records, and incident logs.</li><li>Enforce IT policies, procedures, and security standards across the organization.</li><li>Support plant/office systems integration and ensure smooth IT operations during shifts.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field.</li><li>Minimum 1&ndash;2 years of IT support experience in a manufacturing Industry.</li><li>Prior experience supervising or leading IT support teams is preferred.</li><li>Strong troubleshooting and problem-solving skills.</li></ul>Salary: UP TO 90KLocation: KarachiJob Type: Full-timePay: Rs70,000.00 - Rs90,000.00 per monthWork Location: In person

IT Support Lead

Eurosoft Tech Pvt Ltd

EuroSoft Tech PVT Ltd is looking for the Technical Support Manager Positio. Its an on-site position.Key Responsibilities:<ul><li>Provide technical guidance, coaching, and mentorship to support the team to enhance their skills and productivity.</li><li>Identify technical risks and propose solutions to mitigate them.</li><li>Troubleshoot, resolve, and escalate technical issues as necessary and also guide the team</li><li>Knowledge about the system tickets and their solutions.</li><li>Conduct training sessions for team members.</li><li>Lead and manage the day-to-day operations of the Technical Support team, ensuring timely and high-quality support for customers.</li><li>Drive continuous improvement initiatives to optimize workflows, enhance customer satisfaction, and reduce repeat issues.</li><li>Prepare reports on team performance, customer feedback, and operational KPIs for senior management review.</li><li>Conduct interviews and participate in the hiring process to recruit qualified candidates for technical support roles.</li></ul>Required Skills:<ul><li>Minimum of 3-5 years of experience in a technical support consultant role.</li><li>Excellent English communication skills and a strong customer service orientation.</li><li>Proven ability to manage multiple priorities in a fast-paced environment</li><li>Bachelor&rsquo;s or Master&rsquo;s degree in Computer Science, Engineering, or relate</li></ul>Job Type: Full-timePay: Rs140.00 - Rs220.00 per monthApplication Question(s):<ul><li>Are you fluent in English?</li><li>Can you work in the rotational shifts (weekly wise) and rotational OFFs (one off in a week) ? </li><li>What's your current salary?</li><li>What's your expected salary?</li></ul>Work Location: In person

Technical Support Manager

RECH INTERNATIONAL

Job Title: IT Support ExecutiveCompany: RECH InternationalsLocation: PECHS Block 6, Karachi (On-Site)Department: IT / Technical Support Reports To: IT Manager / Operations Lead JobSummary: The IT Support Executive will be responsible for providing technical assistance, troubleshooting, system maintenance, and day-to-day IT support for RECH Internationals. The role ensures smooth functioning of IT infrastructure, fast problem resolution, and excellent support to employees across all departments.Key Responsibilities1. Technical Support Provide first-level support for hardware, software, network, and system issues. Troubleshoot desktops, laptops, printers, scanners, and other office equipment. Install, configure, and maintain operating systems and application software. Resolve issues related to email setup, password resets, and user access.2. Network &amp; System Management: Monitor LAN/WAN connectivity and coordinate with internet service providers when needed. Assist with router, switch, firewall, and Wi-Fi configurations under supervision of the IT Manager. Manage user accounts, permissions, and IT security compliance. Support in maintaining servers, backups, and antivirus systems.3. IT Asset &amp; Inventory Management: Maintain accurate records of IT equipment, software licenses, and inventory. Ensure timely maintenance, repairs, and upgrades of IT assets. Track hardware/software usage and propose improvements where needed.4. Documentation &amp; Reporting: Prepare daily/weekly IT support logs and incident reports. Maintain documentation for IT processes, configurations, and troubleshooting guidelines. Assist with procurement of IT equipment and follow up with vendors.5. User Support &amp; Training: Provide training and guidance to employees on basic IT tools, systems, and cybersecurity practices. Ensure smooth onboarding of new employees by preparing required IT setups.6. System Security &amp; Compliance Support compliance with company IT policies and data protection standards. Implement basic cybersecurity measures such as antivirus updates, patch management, and user access controls. Report unusual system activity or security concerns immediately.Qualifications &amp; Requirements:Bachelor&rsquo;s degree in Computer Science, IT, or related field.1&ndash;3 years of experience in IT support or similar role.Strong knowledge of Windows OS, MS Office, networking basics, and troubleshooting techniques.Familiarity with routers, switches, firewalls, and network fundamentals is a plus.Hands-on experience with ERP systems or cloud services (Google Workspace, Microsoft 365) is an advantage.Good communication, problem-solving, and customer service skills.Ability to multitask and work under minimal supervision.Job Type: Full-timePay: Rs60,000.00 - Rs65,000.00 per monthWork Location: In person

IT Assistant

Job Title: IT ManagerQualification:<ul><li>BS in Computer Science / IT from a reputable university</li><li>MS preferred</li></ul>Experience:<ul><li>5&ndash;6 years in IT operations, networking, and server management</li></ul>Key Responsibilities:<ul><li>Manage and ensure uninterrupted IT infrastructure, servers, networks, and internet services.</li><li>Oversee installation, configuration, and maintenance of systems, hardware, and software.</li><li>Lead data center operations, backups, and disaster recovery.</li><li>Manage POS systems, enterprise servers, and integrations across all locations.</li><li>Coordinate with third-party IT vendors for support, upgrades, and deployments.</li><li>Implement IT policies, cybersecurity measures, and surveillance systems.</li><li>Monitor network performance and resolve technical issues proactively.</li><li>Drive automation and digital transformation initiatives.</li><li>Supervise website management and system enhancements.</li><li>Lead and mentor the IT team and report to management.</li></ul>Skills:<ul><li>Strong knowledge of networking, servers, and IT systems</li><li>Hands-on experience with SQL and Open Cart</li><li>Vendor management and problem-solving skills</li></ul>Job Type: Full-timePay: Rs100,000.00 - Rs150,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>IT: 3 years (Required)</li></ul>Work Location: In person

Manager IT

SuperNova Solutions Pvt. Ltd.

We are seeking a proactive and delivery-oriented Project Manager to lead IT, ERP, and SAP-related projects. The ideal candidate will have a strong foundation in project management practices and experience managing complex IT initiatives. Prior exposure to SAP projects is preferred; however, candidates with solid project management expertise in IT or enterprise systems are also encouraged to apply.Key Responsibilities:<ul><li>Manage end-to-end IT / ERP / SAP projects from initiation to closure</li><li>Develop and maintain project plans, timelines, scope, and resource allocation</li><li>Coordinate with functional, technical, and business stakeholders</li><li>Act as the primary point of contact for clients and internal teams</li><li>Track project progress, risks, issues, and dependencies</li><li>Facilitate project meetings, prepare Minutes of Meeting (MoMs), and share regular status reports</li><li>Ensure adherence to project governance, quality standards, and delivery timelines</li><li>Support UAT, cutover planning, go-live, and post-implementation activities</li></ul>Required Skills &amp; Qualification:<ul><li>Bachelor&rsquo;s degree in Business Administration, Computer Science, Engineering, or a related field</li><li>3&ndash;5 years of experience in IT or enterprise project management</li><li>Strong understanding of project management methodologies (Agile, Waterfall, or Hybrid)</li><li>Experience managing cross-functional and technical teams</li><li>SAP project exposure is preferred but not mandatory</li><li>PMP or equivalent certification is a plus</li><li>Excellent communication and stakeholder management skills, including interaction with international clients</li></ul>What we offer:<ul><li>Competitive salary and benefits.</li><li>Opportunity to work with a talented and supportive team.</li><li>Career growth and development opportunities.</li><li>A vibrant and inclusive company culture.</li></ul>Location: Karachi To Apply: careers@global-supernova.com Subject Line: Project Manager &ndash; IT / ERP / SAPJob Type: Full-timePay: Rs200,000.00 - Rs250,000.00 per monthApplication Question(s):<ul><li>Do you agree to work within mentioned salary bracket?</li><li>Are you available for immediate joining?</li></ul>Experience:<ul><li>Project Management: 4 years (Preferred)</li></ul>Work Location: In person

Project Manager - IT / ERP / SAP

Explore 1341+ It support manager in Karachi Pakistan this January. Find roles across top companies and apply now to boost your career.