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Etrala Digital Solutions LLC

Job Title: IT Support Specialist / Technical Support Engineer / Helpdesk Support (L1&ndash;L2)We are seeking a reliable and tech-savvy IT Support Specialist to join our growing technical team in Kuwait City. This role is ideal for someone who enjoys solving technical issues, supporting end-users, and ensuring smooth IT operations across systems, devices, and business applications.This is a great opportunity to build a strong career in IT support within a professional and fast-growing digital solutions environment.Why This Role is Attractive<ul><li>Hands-on experience with real IT systems and business users</li><li>Exposure to hardware, software, networks, and cloud tools</li><li>Career growth into System Administrator or Network Engineer roles</li><li>Stable full-time position with long-term development opportunities</li></ul>Key Responsibilities<ul><li>Provide first-line technical support to users (hardware, software, and network issues)</li><li>Troubleshoot and resolve IT incidents via phone, email, and ticketing systems</li><li>Install, configure, and maintain desktops, laptops, and peripherals</li><li>Support Windows OS, Office applications, and business tools</li><li>Assist with user account setup, permissions, and password management</li><li>Escalate complex technical issues to senior IT staff when needed</li><li>Maintain accurate documentation of issues and resolutions</li><li>Ensure IT systems run smoothly with minimal downtime</li></ul>Requirements<ul><li>Experience in IT support, helpdesk, or technical support role</li><li>Basic knowledge of Windows OS, Microsoft Office, and networking concepts</li><li>Understanding of hardware troubleshooting and system maintenance</li><li>Strong problem-solving and communication skills</li><li>Ability to work under pressure and manage multiple requests</li><li>IT certification (CompTIA A+, Network+, or similar) is an advantage</li></ul>About the CompanyEtrala Digital Solutions LLC is a professional technology and business services company focused on delivering reliable IT support, digital solutions, and system management services. We help organizations maintain efficient and secure IT environments through practical technical expertise and responsive support.We are committed to building a strong team of IT professionals who value quality service, continuous learning, and career development.Why Work With Us<ul><li>Clear career growth path in IT and systems administration</li><li>Exposure to real business IT environments</li><li>Supportive and structured work environment</li><li>Opportunity to learn modern IT tools and systems</li><li>Stable long-term employment in Kuwait</li></ul>Apply NowIf you are passionate about technology and enjoy solving IT problems, apply today and start your career with a growing digital solutions company in Kuwait City.Job Type: Full-timePay: KD700.000 - KD1,900.000 per monthWork Location: In person

IT Support Specialist

Soltis Digital Networks

Junior IT Support Specialistالمهام والمسؤوليات:<ul><li>تقديم الدعم الفني للمستخدمين وحل مشاكل الحاسوب والشبكات الأساسية.</li><li>تثبيت وإعداد أجهزة الحاسوب والبرامج والتطبيقات.</li><li>صيانة الأجهزة مثل الحواسيب والطابعات وأجهزة الشبكة.</li><li>متابعة طلبات الدعم الفني عبر نظام التذاكر (Ticketing System).</li><li>تشخيص الأعطال التقنية وتقديم الحلول المناسبة.</li><li>دعم المستخدمين في استخدام الأنظمة والبرامج المختلفة.</li><li>تحديث الأنظمة والبرامج بشكل دوري.</li><li>توثيق المشاكل والحلول والإجراءات الفنية.</li></ul>المؤهلات المطلوبة:<ul><li>درجة البكالوريوس في تقنية المعلومات أو علوم الحاسوب أو مجال ذي صلة.</li><li>معرفة أساسية بأنظمة التشغيل مثل Windows وLinux.</li><li>فهم أساسيات الشبكات (TCP/IP، DNS، DHCP).</li><li>يفضل الحصول على شهادات مثل CompTIA A+ أو Network+.</li></ul>المهارات المطلوبة:<ul><li>مهارات قوية في حل المشكلات.</li><li>مهارات تواصل ممتازة مع المستخدمين.</li><li>القدرة على العمل تحت الضغط.</li><li>العمل بروح الفريق.</li><li>الاهتمام بالتفاصيل.</li></ul>الراتب المدفوع: KWD٥٠٠٫٠٠٠&nbsp;لكل شهرموقع العمل: بشكل شخصي

Junior IT Support Specialist

American United School of Kuwait (AUS)

<div>Empower Innovation as Our Technology Specialist
Imagine a workplace where technology drives learning, collaboration, and growth. As our Technology Specialist, you will play a vital role in ensuring that our systems run seamlessly, supporting both staff and students in a dynamic educational environment.
Key Responsibilities:<ul><li>
Provide technical support and troubleshooting for hardware, software, and network systems</li><li>
Maintain and upgrade IT infrastructure to ensure reliability and security</li><li>
Collaborate with faculty and staff to integrate technology into teaching and operations</li><li>
Train and guide users on effective use of digital tools and platforms</li><li>
Ensure compliance with IT policies and data protection standards</li></ul>
Requirements:<ul><li>
A Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field</li><li>
Proven experience in IT support and systems administration</li><li>
Strong problem-solving skills and ability to work under pressure</li><li>
Bilingual proficiency (English and Arabic) to effectively support diverse users</li><li>
A passion for leveraging technology to enhance learning and organizational efficiency</li></ul>
If you are ready to bring expertise, innovation, and tech skills to our team, we would love to hear from you
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Technology Specialist

Net Troopers Digital Solutions W.L.L.

Systems Administrator About the RoleNet Troopers Digital Solutions W.L.L. is seeking a skilled and motivated Systems Administrator to join our growing IT operations team in Kuwait City. This is an exciting opportunity for an IT professional who enjoys managing infrastructure, solving technical challenges, and ensuring smooth system performance across business environments.If you have strong experience in Windows Server administration, network support, cloud systems, and IT troubleshooting, this role offers a stable career path with growth into senior infrastructure and cloud engineering positions.Why This Job Is Attractive<ul><li>Competitive tax-free salary in Kuwait</li><li>Stable full-time IT position with career growth opportunities</li><li>Exposure to enterprise systems and cloud infrastructure</li><li>Supportive technical team environment</li><li>Opportunity to work with modern IT tools and security systems</li></ul>Key Responsibilities<ul><li>Install, configure, and maintain Windows Server environments</li><li>Manage and monitor network infrastructure (LAN/WAN, VPNs, firewalls)</li><li>Provide Tier 2 / Tier 3 technical support for internal users</li><li>Maintain system security, backups, and disaster recovery processes</li><li>Manage Active Directory, user access, and permissions</li><li>Monitor system performance and troubleshoot issues</li><li>Support cloud services (Microsoft Azure / AWS basics preferred)</li><li>Document IT procedures and infrastructure updates</li><li>Collaborate with IT and development teams on system improvements</li></ul>Requirements<ul><li>2&ndash;5+ years of experience in Systems Administration or IT Support</li><li>Strong knowledge of Windows Server (2016/2019/2022)</li><li>Experience with Active Directory and Group Policy</li><li>Understanding of networking concepts (DNS, DHCP, VPN, TCP/IP)</li><li>Familiarity with cybersecurity best practices</li><li>Basic experience with cloud platforms (Azure or AWS preferred)</li><li>Strong problem-solving and communication skills</li><li>Ability to work independently and in a team environment</li></ul>Nice to Have<ul><li>Linux server experience</li><li>Microsoft certifications (MCSA, Azure Administrator, CompTIA Network+)</li><li>Experience with virtualization (VMware / Hyper-V)</li><li>Scripting knowledge (PowerShell)</li></ul>Job TypeFull-timeSchedule<ul><li>Monday to Friday</li><li>Standard business hours with occasional on-call support</li></ul>Call to ActionIf you're a passionate IT professional ready to take the next step in your career, apply now and join a growing digital technology team in Kuwait City.Pay: KD1,100.000 - KD1,800.000 per monthWork Location: In person

Systems Administrator

Prosupport Services Company Limited

<div>
 
 The IT Support Officer will be responsible for providing first-line and second-line technical support to users, ensuring the smooth operation of IT systems, hardware, software, and network infrastructure. The role supports day-to-day business operations by promptly resolving IT issues and maintaining system reliability and security.
 
 
 Tasks
 
 <ul>
 
 <li>
 Provide technical support to users on hardware, software, network, and application issues.
 </li>
 
 <li>
 Respond to IT support requests and resolve issues in a timely and professional manner.
 </li>
 
 <li>
 Install, configure, and maintain desktops, laptops, printers, scanners, and mobile devices.
 </li>
 
 <li>
 Set up user accounts, email access, and system permissions.
 </li>
 
 <li>
 Monitor and maintain local area networks (LAN), internet connectivity, and basic server operations.
 </li>
 
 <li>
 Perform routine system checks, updates, and backups.
 </li>
 
 <li>
 Assist in managing antivirus, security patches, and access controls.
 </li>
 
 <li>
 Support troubleshooting of network, email, and connectivity issues.
 </li>
 
 <li>
 Maintain an inventory of IT equipment and software licenses.
 </li>
 
 <li>
 Document IT procedures, system configurations, and troubleshooting guides.
 </li>
 
 <li>
 Ensure proper handling, storage, and maintenance of IT assets.
 </li>
 
 <li>
 Support implementation of IT security policies and best practices.
 </li>
 
 <li>
 Ensure compliance with company IT policies and data protection requirements.
 </li>
 
 <li>
 Assist with audits and system reviews where required.
 </li>
 
 <li>
 Work closely with vendors and service providers for repairs and upgrades.
 </li>
 
 <li>
 Support system upgrades, new software rollouts, and IT projects.
 </li>
 
 <li>
 Provide basic user training on IT systems and applications.
 </li>
 
 </ul>
 
 Requirements
 
 <ul>
 
 <li>
 Diploma or Bachelor&rsquo;s Degree in Information Technology, Computer Science, Information Systems, or a related field.
 </li>
 
 <li>
 Relevant IT certifications (e.g., CompTIA A+, Network+, Microsoft, Cisco) are an advantage.
 </li>
 
 <li>
 Minimum of 1&ndash;3 years&rsquo; experience in an IT support or helpdesk role.
 </li>
 
 <li>
 Hands-on experience with Windows operating systems, Microsoft Office, and basic networking.
 </li>
 
 <li>
 Strong troubleshooting and problem-solving skills.
 </li>
 
 <li>
 Good knowledge of computer hardware, software, and networks.
 </li>
 
 <li>
 Ability to communicate technical issues clearly to non-technical users.
 </li>
 
 <li>
 Good time management and ability to handle multiple tasks.
 </li>
 
 </ul>
 
 
 Employee will be working for 4 hrs a day, and a total of 8 days in the month.
 
</div>

IT Officer

PALMS AGRO PRODUCTION

<div><div>Responsibilities:</div><ul><li>
 Provide technical support for end-user devices and standard applications</li><li>
 Troubleshoot hardware, software, and connectivity issues</li><li>
 Handle IT incidents and service requests within defined SLAs</li><li>
 Monitor daily IT operations and ensure service availability</li><li>
 Support LAN/Wi-Fi connectivity and basic network issues</li><li>
 Monitor and manage basic server operations as assigned</li><li>
 Monitor backup processes and report any failures</li><li>
 Maintain IT assets inventory and device lifecycle tracking</li><li>
 Prepare and configure devices for new users (onboarding)</li><li>
 Ensure endpoint security policies and updates are applied</li><li>
 Maintain documentation and prepare periodic IT reports</li><li>
 Coordinate with vendors and assist in IT-related tasks and projects</li></ul><div>
Requirements:</div><ul><li>
 Bachelor&rsquo;s degree in IT or related field (or equivalent experience)</li><li>
 2&ndash;5 years of experience in IT operations or a similar role</li><li>
 Good knowledge of Windows OS and common business applications</li><li>
 Basic understanding of networking and troubleshooting</li><li>
 Experience with user support, devices, and IT operations</li><li>
 Fluency in English is required</li><li>
 The Hindi language is an advantage</li><li>
 Experience in a GCC environment is preferred</li><li>
 Good communication and problem-solving skills</li></ul></div>

IT Operations Specialist

ByAgro Infra

Job Opportunity: IT Infrastructure SpecialistLocation: Kuwait City, Kuwait Company: ByAgro InfraAbout UsByAgro Infra is a leading infrastructure and technology solutions provider, supporting industries with innovative systems that drive efficiency and sustainability. With a strong presence in Kuwait, we are committed to delivering secure, scalable, and future-ready IT infrastructure. To strengthen our technology team, we are seeking a skilled IT Infrastructure Specialist to oversee and optimize enterprise systems.Role OverviewThe IT Infrastructure Specialist will be responsible for managing and maintaining IT infrastructure, ensuring reliability, scalability, and security across the organization. This role requires technical expertise, problem-solving skills, and the ability to collaborate with cross-functional teams to align IT systems with business needs.Key Responsibilities<ul><li>Manage and maintain servers, networks, and storage systems.</li><li>Oversee infrastructure upgrades, migrations, and integrations.</li><li>Ensure compliance with cybersecurity, data protection, and industry standards.</li><li>Monitor system performance and implement improvements for efficiency.</li><li>Collaborate with IT and business teams to align infrastructure with organizational goals.</li><li>Support cloud and hybrid environments (AWS, Azure, GCP).</li><li>Troubleshoot issues and provide technical support to end-users.</li><li>Document infrastructure processes and maintain accurate records.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree in Computer Science, Information Systems, or related field.</li><li>5+ years of experience in IT infrastructure management.</li><li>Strong knowledge of networking, virtualization, and cloud platforms.</li><li>Experience with firewalls, routers, switches, and storage solutions.</li><li>Proficiency in system monitoring and automation tools.</li><li>Excellent analytical, organizational, and communication skills.</li><li>Ability to manage multiple priorities in a dynamic environment.</li><li>Fluency in English; Arabic is a strong advantage.</li></ul>Why Join Us?<ul><li>Be part of a respected infrastructure solutions provider in Kuwait.</li><li>Lead high-impact IT initiatives with regional exposure.</li><li>Competitive salary and benefits package.</li><li>Opportunities for professional growth and career advancement.</li><li>Collaborative, innovative, and technology-driven work culture.</li></ul>Job Type: Full-timePay: Up to KD1,400.000 per monthWork Location: In person

IT Infrastructure Specialist

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