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engineering manager - data platform Jobs in Business Analytics Jobs In Content Creation Social Media Management Jobs In Bahrain Jobs In Bahrain Jobs In Manama

engineering manager - data platform

lead data governance engineer

Canonical

<div>
 Canonical is a leading provider of open-source software and operating systems for global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in more than 80 countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
 
 
 The company is founder led, profitable and growing.
 
 
 We are hiring a
 
 Lead Data Governance Engineer
 
 with focus on data governance policies, processes, standards, and monitoring in compliance with internal policies and applicable regulatory frameworks, e.g., GDPR, DPA, ISO, etc. A successful candidate will develop Python-based tooling to automate the operations of an internal data mesh solution such as data labeling and quality metrics in a data, access management and data security best practices.
 
 
 The Data Governance team in the Commercial Systems unit has a mission to enable a secure and well-governed access to comprehensive data sets originating at many internal and external data sources formed in a data mesh. The team works with well-known open-source data governance tools such as Trino and Ranger, defines and executes data governance processes, and democratizes the data at Canonical.
 
 
 
 Location
 
 : This role will be based remotely in the EMEA region.
 
 
 
 The role entails
 
 
 
 <ul>
 <li>
 Define, monitor, and execute data governance policies
 </li>
 <li>
 Design, implement, and maintain tooling for automated data mesh operations
 </li>
 <li>
 Deploy and operate services developed by the team
 </li>
 <li>
 Depending on your seniority, coach, mentor, and offer career development feedback
 </li>
 <li>
 Develop and evangelize great engineering and organizational practices
 
 
 </li>
 </ul>
 
 What we are looking for in you
 
 
 
 <ul>
 <li>
 Exceptional academic track record from both high school and university
 </li>
 <li>
 Undergraduate degree in a technical subject or a compelling narrative about your alternative chosen path
 </li>
 <li>
 Track record of going above-and-beyond expectations to achieve outstanding results
 </li>
 <li>
 Experience with data quality, governance, and security processes and tools
 </li>
 <li>
 Experience with software development in Python and SQL
 </li>
 <li>
 Professional written and spoken English with excellent presentation skills
 </li>
 <li>
 Result-oriented, with a personal drive to meet commitments
 </li>
 <li>
 Ability to travel internationally twice a year, for company events up to two weeks long
 
 
 </li>
 </ul>
 
 Nice-to-have skills
 
 
 
 <ul>
 <li>
 Performance engineering and security experience
 </li>
 <li>
 Experience with Airbyte, Ranger, Superset, Temporal, or Trino
 
 
 </li>
 </ul>
 
 What we offer colleagues
 
 
 
 We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
 
 
 <ul>
 <li>
 Distributed work environment with twice-yearly team sprints in person
 </li>
 <li>
 Personal learning and development budget of USD 2,000 per year
 </li>
 <li>
 Annual compensation review
 </li>
 <li>
 Recognition rewards
 </li>
 <li>
 Annual holiday leave
 </li>
 <li>
 Maternity and paternity leave
 </li>
 <li>
 Employee Assistance Program
 </li>
 <li>
 Opportunity to travel to new locations to meet colleagues
 </li>
 <li>
 Priority Pass, and travel upgrades for long haul company events
 
 
 </li>
 </ul>
 
 About Canonical
 
 
 
 Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
 
 
 
 Canonical is an equal opportunity employer
 
 
 
 We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
 
 
</div>

Lead Data Governance Engineer

Bank ABC

<div>
 
 Bank ABC seeks to recruit a Head of IT Application Support in the Group Information Technology Department based in our Head Office, in Bahrain.
 
 
 
 
 
 The Head of Application Support provides bank‑wide leadership and accountability for the stability, availability, resilience, and controlled change of the Bank&rsquo;s application and digital service landscape. This includes core banking platforms (e.g., Temenos), payments, digital channels, treasury &amp; markets, CRM, trade finance, AML/KYC &amp; sanctions, regulatory &amp; finance reporting, data platforms, and enterprise integration.
 
 
 
 
 
 The role owns the Run-the-Bank (RTB) and Change-the-Bank (CTB) operating model and plays a critical role in shaping the Run-and-Change interface between the Bank, IT vendors, and Managed-Service providers, ensuring that production services are delivered in a predictable, secure, compliant, and cost-effective manner across a hybrid cloud environment spanning on-premise, private cloud, and public cloud platforms.
 
 
 
 
 
 As part of the Bank&rsquo;s technology transformation agenda, the role is responsible for supporting and executing the application support strategy for core banking and all associated ecosystems, including cloud-hosted deployments, vendor-managed services, and complex integration patterns.
 
 
 
 
 
 The Job holder is expected to modernize and adopt AI-enabled capabilities across application support; this includes embedding disciplined ITIL-aligned service management in collaboration with other technology teams. Finally, the Head of Application Support acts as a senior contributor to the wider Group Technology Strategy, supporting technology governance, regulatory readiness, risk management, and architecture discipline
 
 
 
 
 
 
 
 Responsibilities of the role:
 
 
 
 
 The job holder will be responsible for:
 
 
 
 
 
 
 Strategy and Governance
 
 
 <ol>
 <li>
 Define, own and continuously evolve the Application Support strategy aligned with business objectives and the wider Group technology strategy, witch clear roadmap around Temenos and its digital ecosystem.
 </li>
 <li>
 Work with other technology partners and key stakeholders to establish and enforce a robust governance framework for RTB and CTB, ensuring clear accountability between internal teams, vendors, and managed-service providers.
 </li>
 <li>
 Ensure the application support team comply with regulatory, risk, and internal control requirements, providing senior-level assurance for audits, regulatory reviews, and other examinations.
 </li>
 <li>
 Support the GCITO in shaping and executing Group-wide technology governance, including policy adherence, architectural discipline, service standards, and technology risk management.
 </li>
 <li>
 Sponsor and gradually adopt AI capabilities across application support, ensuring appropriate governance and measurable operational benefits.
 </li>
 </ol>
 
 
 
 
 
 Application Ecosystem Management
 
 
 <ol>
 <li>
 Lead the definition and execution of application lifecycle and obsolescence management, ensuring early engagement with systems owners to timely decommission, migrate, or consolidate systems in line with the Bank&rsquo;s core banking and digital transformation strategy.
 </li>
 <li>
 Own and drive the rationalization and simplification of the application estate, with the Temenos core banking platform as the strategic foundation around which all supporting, adjacent and downstream systems are designed, integrated, and operated.
 </li>
 <li>
 Ensure the application support model, service processes, and operational tooling are aligned to the Bank&rsquo;s technology roadmap, including cloud-hosted deployments, vendor-managed services, and complex integration landscapes.
 </li>
 <li>
 As needed, lead major incident and problem management situations, ensuring timely resolution, executive communication, root-cause-analysis, and durable remediation.
 </li>
 <li>
 Own and mature ITIL/ServiceNow-aligned service management practices (incident, problem, change, release, knowledge), ensuring consistent execution across the application support team.
 </li>
 </ol>
 
 
 
 
 
 Collaboration and stakeholder management
 
 
 <ol>
 <li>
 Act as the most senior point of contact for business stakeholders and business-technologist teams on application stability, integration, service performance, and operational risk.
 </li>
 <li>
 Partner closely with Architecture, IT Delivery, Data Management, Service Management, Cyber Security, and Business technologist to ensure seamless transition of solutions into production and sustained service quality.
 </li>
 <li>
 Build and maintain strong, outcome-driven relationships with vendors, system integrators, and managed-service providers, ensuring SLA compliance, performance transparency, accountability.
 </li>
 <li>
 Provide clear, timely, and executive-ready communication during incidents, service issues, and material risk events.
 </li>
 <li>
 Represent Application Support in senior management forums, governance committees, and steering groups, contributing informed, risk-based perspectives.
 </li>
 </ol>
 
 
 
 
 
 Leadership and People Management
 
 
 <ol>
 <li>
 Lead and develop a high-performance application support team, fostering a culture of accountability, professionalism, and continuous improvement.
 </li>
 <li>
 Manage clear role boundaries and responsibilities across Tech Leads, support teams, business-technologist teams, and vendor resources, ensuring effective coverage and resilience.
 </li>
 <li>
 Build and execute succession plans and capability uplift strategies, particularly in Temenos, cloud operations, service management, and AI-enabled application delivery and support. Promote modern ways of working, including SRE principles, automation and AI, and data driven decision-making.
 </li>
 <li>
 Promote a culture of diversity, equality, and inclusion within the Application Support team, championship diversity initiatives and fostering a sense of belonging and respect for all team members.
 </li>
 <li>
 Collaborate with GIT Management and HR to recruit and onboard top talent, ensuring the Application support team has the skills, capabilities, and resources needed to achieve its goals and objectives.
 </li>
 </ol>
 
 
 
 
 
 
 
 
 
 Areas of Knowledge, Qualification and Experience
 
 
 
 <ul>
 <li>
 20+ years of technology, digital or/and application support experience.
 </li>
 <li>
 10+ years in a managerial and leadership role (mandatory).
 </li>
 <li>
 Extensive leadership experience in application support, production services, or technology operations within banking or regulated financial services.
 </li>
 <li>
 Proven accountability for the stability, availability, and resilience of large-scale, business-critical application estates.
 </li>
 <li>
 Hands-on experience supporting and operating core banking platforms, preferably Temenos, within complex, multi-vendor and integration-heavy environments.
 </li>
 <li>
 Experience leading and developing multi-disciplinary, geographically distributed teams, including succession planning and capability uplift
 </li>
 <li>
 Bachelor&rsquo;s degree or advanced degree in Information Technology, Computer Science, Engineering, or related field.
 </li>
 <li>
 Temenos banking platform (desirable) &ndash; formal training or certifications related to Temenos implementations, operations, or upgrades.
 </li>
 <li>
 Professional certifications in: IT Service Management (e.g., ITIL), Cloud Platforms (e.g., AWS, Azure), Project deliver/governance (e.g., Agile, PRICE 2, etc.).
 </li>
 <li>
 Banking application landscapes, including core banking platforms (particularly Temenos), payments, digital channels, treasury &amp; markets, trade finance &amp; cash management, regulatory and finance reporting, and enterprise integration patterns.
 </li>
 <li>
 Application support and service management frameworks, including ITIL-aligned practices, service lifecycle management, and the operation of multi-tier (L1&ndash;L4) support models across internal teams and managed-service providers.
 </li>
 <li>
 Hybrid cloud architectures and operating models, spanning on-premises, private cloud, and public cloud environments, with an understanding of operational resilience, availability, and recovery considerations.
 </li>
 <li>
 Non-functional requirements (NFRs) and operational controls, including availability, performance, security, scalability, observability, resilience, and recoverability.
 </li>
 <li>
 Modern reliability and operations concepts, including Site Reliability Engineering (SRE), automation, monitoring, and data-driven service delivery.
 </li>
 <li>
 Data platforms, and strong experience in data integration, ETL processes, and data management platforms and tools.
 </li>
 <li>
 knowledge of data lake architectures and experience in managing and integrating data lakes using platforms like AWS and Azure.
 </li>
 <li>
 Vendor and managed-service governance, including SLA/OLA models, performance management, and commercial oversight
 </li>
 <li>
 Technology risk management within regulated financial services, including audit, regulatory expectations, control frameworks, and cyber security &amp; data protection.
 </li>
 <li>
 Knowledge of cloud computing technologies and implementing cloud-based solutions and services.
 </li>
 <li>
 Knowledge of API management and integration, facilitating data exchange between internal systems and external data sources.
 </li>
 <li>
 Understanding of machine learning and AI frameworks and platforms; including AI-enabled operational capabilities
 </li>
 </ul>
 
 
</div>

Head of IT Application Support

AlloyX Group (AXG)

<div>
 
 About the Role
 
 
 
 
 
 AlloyX is building a regulated, institution-grade stablecoin ecosystem through AX Coin. We are seeking a Head of Risk to lead the enterprise-wide risk framework, ensuring robust governance, regulatory compliance, capital and liquidity discipline, and effective risk oversight across all business activities.
 
 
 
 
 
 This is a senior leadership role with direct engagement with the Board, regulators, and executive management.
 
 
 
 
 
 ⸻
 
 
 
 
 
 Key Responsibilities
 
 
 &bull;	Own and lead the enterprise-wide risk management framework, including risk appetite, risk limits, and risk governance.
 
 
 &bull;	Establish and oversee prudential risk measures, methodologies, analytics, models, and reporting.
 
 
 &bull;	Ensure strong alignment with regulatory standards (e.g. Basel III&ndash;style principles, capital adequacy, liquidity management, solvency concepts).
 
 
 &bull;	Oversee key risk areas including credit, market, operational, liquidity, capital adequacy, and balance sheet risks.
 
 
 &bull;	Lead stress testing frameworks, scenario analysis, and sensitivity testing.
 
 
 &bull;	Manage asset&ndash;liability management (ALM), portfolio allocation, and reserve risk oversight.
 
 
 &bull;	Oversee valuation practices across different asset classes and reserve instruments.
 
 
 &bull;	Ensure accuracy and integrity of data flows, financial reporting, and risk disclosures.
 
 
 &bull;	Produce and present risk reports for:
 
 
 &bull;	Board and Board Committees
 
 
 &bull;	Regulators and prudential authorities
 
 
 &bull;	Annual reports and public disclosures
 
 
 &bull;	Partner closely with Compliance, Finance, Treasury, and Technology teams.
 
 
 &bull;	Build and lead a high-performing risk function, ensuring the right competencies, tools, and controls are in place.
 
 
 
 
 
 ⸻
 
 
 
 
 
 Required Experience &amp; Expertise
 
 
 &bull;	5&ndash;7+ years of experience within a risk management function in financial services, banking, payments, fintech, or regulated digital assets.
 
 
 &bull;	Strong understanding of:
 
 
 &bull;	Enterprise Risk Management (ERM)
 
 
 &bull;	Capital allocation and liquidity management
 
 
 &bull;	Prudential supervision and regulatory expectations
 
 
 &bull;	Risk analytics, models, and reporting
 
 
 &bull;	Hands-on experience dealing with regulators, auditors, and board-level stakeholders.
 
 
 &bull;	Familiarity with portfolio management, ALM, reserve management, and financial risk controls.
 
 
 &bull;	Deep understanding of the competencies and operating model required to manage a modern risk function.
 
 
 
 
 
 ⸻
 
 
 
 
 
 Qualifications (One or More Preferred)
 
 
 &bull;	Financial Risk Manager (FRM)
 
 
 &bull;	Professional Risk Manager (PRM)
 
 
 &bull;	Chartered Financial Analyst (CFA)
 
 
 &bull;	Associate in Risk Management (ARM &ndash; The Institutes)
 
 
 &bull;	Professional qualification in Actuarial Sciences
 
 
 &bull;	Other equivalent risk or financial services qualifications
 
 
 
 
 
 ⸻
 
 
 
 
 
 Why Join AlloyX / AX Coin
 
 
 &bull;	Lead risk for a regulated, next-generation stablecoin platform
 
 
 &bull;	Work closely with founders, board members, and regulators
 
 
 &bull;	Shape the risk architecture of a high-growth digital financial institution
 
 
 &bull;	Competitive compensation and leadership visibility
 
</div>

Head of Risk

Nordic Holdings

willing to join immediatelyBuild and maintain scalable data pipelines across enterprise systems (PMS, ERP, Finance, HR, etc.)&middot; Define and enforce data quality rules (accuracy, completeness, consistency)&middot; Design and manage master data models and governance workflows&middot; Prepare clean, AI-ready datasets for analytics and automation&middot; Support data governance and ISO 8000 readiness initiativesWhat We&rsquo;re Looking For&middot; 4&ndash;7 years experience in Data Engineering, Data Quality, or Data Governance&middot; Strong SQL and data integration experience&middot; Hands-on exposure to data quality frameworks and MDM concepts&middot; Experience with ETL/ELT pipelines and APIs&middot; ISO 8000, CDMP, or Data Quality certifications are a strong plusJob Type: Full-time

Data Engineer – Data Quality & AI Readiness

AM Consulting W.L.L

Title: Data Taxonomy Expert &ndash; Financial Sector (3-Month Consulting Project)Location: Flexible / Remote (Bahrain-based preference if applicable)Contract Type: Short-term Consulting (3 months)About the Project: We are seeking a seasoned Data Taxonomy Expert to support a consulting project in the financial sector. The project involves designing, implementing, and optimizing a comprehensive data taxonomy framework to enhance data governance, reporting, and analytics capabilities.Key Responsibilities:&middot; Assess existing data structures and taxonomies within the financial organization.&middot; Develop a robust, scalable, and industry-compliant data taxonomy framework.&middot; Collaborate with business units and data management teams to align taxonomy with organizational objectives.&middot; Provide recommendations for data standardization, classification, and governance practices.&middot; Deliver clear documentation, guidelines, and best practices for future use.Requirements:&middot; Proven experience in data taxonomy, data classification, or data governance, preferably in the financial sector.&middot; Strong understanding of financial data types, reporting standards, and regulatory requirements.&middot; Hands-on experience with data management tools and metadata repositories.&middot; Excellent analytical, documentation, and communication skills.&middot; Ability to work independently and deliver within tight timelines.Duration: 3 months (with possibility of extension based on project needs)Job Type: Temporary Contract length: 3 months

Data Taxonomy Expert – Financial Sector (3-Month Consulting Project)

A Holding Co WLL

The Brand Manager is the guardian of the brand across all touchpoints. This role ensures brand consistency, commercial alignment, and execution excellence across operations, marketing, product, and guest experience. The Brand Manager translates brand vision into clear systems, standards, and performance.Scope of Role<ul><li>Brand strategy, positioning, and guardianship</li><li>Cross-functional alignment (Operations, Marketing, Culinary, Supply Chain)</li><li>Product, menu, and concept governance</li><li>Guest experience and brand standards</li><li>Performance monitoring and continuous improvement</li></ul>Key Performance Measures<ul><li>Brand consistency scores across locations</li><li>Guest feedback, reviews, and brand sentiment</li><li>Successful execution of campaigns and launches</li><li>Menu and product performance</li><li>Alignment between brand intent and operational delivery</li></ul>Brand Governance Responsibilities<ul><li>Own and enforce brand standards, tone of voice, and visual identity</li><li>Approve brand-facing materials and initiatives</li><li>Ensure all locations operate within brand guidelines</li><li>Act as final escalation point for brand deviations</li></ul>Core Responsibilities<ul><li>Brand Strategy &amp; Standards</li><li>Define and maintain brand positioning and guidelines</li><li>Ensure consistent brand execution across all locations</li><li>Translate brand vision into operationally executable standards</li><li>Review and refine brand systems as the business scales</li></ul>Product &amp; Menu Alignment<ul><li>Oversee menu structure, naming, and positioning with Head Chef</li><li>Approve new product launches and limited-time offers</li><li>Ensure product storytelling aligns with brand narrative</li><li>Monitor menu performance and guest response</li></ul>Cross-Functional Leadership<ul><li>Align Marketing, Operations, and Culinary teams under one brand vision</li><li>Support Store Managers in delivering brand standards daily</li><li>Resolve conflicts between brand intent and operational reality</li><li>Act as brand decision-maker during operational trade-offs</li></ul>Guest Experience &amp; Feedback<ul><li>Monitor reviews, social feedback, and guest insights</li><li>Identify recurring issues affecting brand perception</li><li>Drive corrective actions with relevant teams</li><li>Champion guest-first thinking across the business</li></ul>Performance &amp; Continuous Improvement<ul><li>Track brand KPIs and execution quality</li><li>Lead quarterly brand reviews</li><li>Identify opportunities for refinement and growth</li><li>Support scalability and franchising readiness</li></ul>Required Knowledge &amp; Skills<ul><li>Strong brand and commercial acumen</li><li>Experience in F&amp;B or hospitality brand management</li><li>Ability to balance creativity with operational discipline</li><li>Strong leadership and stakeholder management</li><li>Data-driven decision making</li></ul>Training &amp; Development<ul><li>Brand systems and governance training</li><li>Leadership and strategic planning development</li><li>Ongoing market and trend exposure</li></ul>Authority &amp; Escalation<ul><li>Final authority on brand standards and brand execution systems</li><li>Approve or reject brand-facing initiatives and materials</li><li>Escalate strategic risks, repeated brand breaches, or reputational issues to Ownership</li></ul>Job Type: Full-time

Brand Manager

talabat

<div>
 talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 
 
 
 Job Description
 
 
 
 
 Role Purpose
 
 
 
 The Logistics Performance Manager is responsible for monitoring, analyzing, and improving end-to-end logistics performance. The role focuses on time-based KPIs, supply efficiency, rider productivity, and overall customer experience, translating complex data into actionable insights and performance-driven initiatives across riders, vendors, systems, and external factors.
 
 
 
 What's on your plate?
 
 
 
 <ul>
 <li>
 Performance Monitoring &amp; Analytics
 </li>
 <li>
 Monitor, analyze, and report logistics performance metrics with primary focus on:
 </li>
 <ul>
 <li>
 On-time %, OOT, lateness %, failure rate
 </li>
 <li>
 UTR, stacking %, EPH
 </li>
 <li>
 Overall supply and staffing efficiency
 </li>
 </ul>
 <li>
 Establish and maintain performance baselines, trends, and early-warning indicators to proactively identify risks and improvement opportunities.
 </li>
 <li>
 Own daily and weekly logistics performance dashboards, ensuring accuracy, consistency, and alignment with regional metric definitions and standards.
 </li>
 <li>
 Root Cause Analysis &amp; Diagnostics
 </li>
 <li>
 Diagnose performance movements (positive or negative) through end-to-end analysis across the logistics ecosystem, including:
 </li>
 <ul>
 <li>
 Riders: attendance, no-shows, late log-ins, shift adherence, productivity, and earnings.
 </li>
 <li>
 Vendors: collaborate with Vendor Operations to validate insights, identify gaps, and drive corrective actions.
 </li>
 <li>
 Algorithms / Product: assess and quantify the impact of feature launches, algorithm changes, or system behavior on logistics KPIs.
 </li>
 <li>
 External factors: traffic conditions, weather events, area disruptions, and special events.
 </li>
 </ul>
 <li>
 Perform deep-dive analysis on performance deviations, identifying root causes and quantifying impact.
 </li>
 <li>
 Performance Strategy &amp; Improvement Initiatives
 </li>
 <li>
 Lead and manage performance-driven initiatives aimed at improving:
 </li>
 <ul>
 <li>
 Staffing efficiency
 </li>
 <li>
 EPH and rider productivity
 </li>
 <li>
 Supply utilization and overall logistics KPIs
 </li>
 </ul>
 <li>
 Translate data insights into clear narratives, recommendations, and action plans for leadership and cross-functional stakeholders.
 </li>
 <li>
 Ensure continuous performance review through post-implementation analysis and impact tracking to validate outcomes and drive continuous improvement.
 </li>
 <li>
 Planning, Forecasting &amp; Readiness
 </li>
 <li>
 Partner closely with Planning to:
 </li>
 <ul>
 <li>
 Forecast demand and supply requirements
 </li>
 <li>
 Optimize staffing efficiency
 </li>
 <li>
 Improve fleet utilization
 </li>
 </ul>
 <li>
 Support operational readiness planning for events and peak periods by:
 </li>
 <ul>
 <li>
 Modeling scenarios and identifying risks
 </li>
 <li>
 Tracking performance during execution
 </li>
 <li>
 Ensuring healthy customer experience metrics and sufficient supply coverage
 </li>
 </ul>
 <li>
 Rider &amp; Vendor Performance Support
 </li>
 <li>
 Analyze rider supply behavior and highlight risks or anomalies impacting performance or earnings.
 </li>
 <li>
 Design, recommend, and support rider incentive mechanisms during peak or eventful periods to:
 </li>
 <ul>
 <li>
 Stabilize supply
 </li>
 <li>
 Improve rider earnings
 </li>
 <li>
 Protect EPH and CX metrics
 </li>
 </ul>
 <li>
 Support vendor-level performance analysis by preparing insights, trend reports, and data packs to enable corrective actions in collaboration with Vendor Operations.
 </li>
 <li>
 Track the effectiveness of incentives and operational interventions, measuring impact on supply stability, EPH, and CX.
 </li>
 <li>
 Stakeholder Management &amp; Governance
 </li>
 <li>
 Act as the primary Point of Contact (POC) for:
 </li>
 <ul>
 <li>
 Regional CX initiatives related to logistics performance
 </li>
 <li>
 Shared Service Center (SSC) performance topics
 </li>
 </ul>
 <li>
 Prepare performance readouts, narratives, and materials for:
 </li>
 <ul>
 <li>
 Leadership reviews
 </li>
 <li>
 Regional stakeholders
 </li>
 <li>
 Cross-functional forums
 </li>
 </ul>
 <li>
 Support ad-hoc analysis, investigations, and strategic initiatives
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 What did we order?
 
 
 
 <ul>
 <li>
 Strong analytical and problem-solving skills with ability to connect data to business outcomes
 </li>
 <li>
 Deep understanding of last-mile logistics KPIs and supply-demand dynamics
 </li>
 <li>
 Ability to translate complex analysis into clear, actionable insights
 </li>
 <li>
 Strong stakeholder management and cross-functional collaboration
 </li>
 <li>
 High attention to data accuracy, governance, and metric consistency
 </li>
 </ul>
</div>

Manager Logistics Performance

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