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lead delivery manager

zira

<div><h4 class="jobSectionHeader">About us</h4>
ZIRA Group is a company of passionate professionals dedicated to building advanced IT solutions. With nearly three decades of experience, we continuously develop and implement technologies that drive progress locally and globally. By combining expertise with a global outlook, we tackle challenges head-on to create a meaningful impact, both within our team and for our clients.
<h4 class="jobSectionHeader">Join our team as a Lead Delivery Manager.
</h4>You will play a key role in ensuring the on-time and on-cost delivery of multiple complex IT and telecom projects. You&rsquo;ll oversee end-to-end project execution, from planning through delivery, ensuring alignment among all internal and external stakeholders to achieve the agreed business outcomes.
In this role, you will lead and mentor multiple project teams, coordinate cross-functional collaboration, and manage dependencies to ensure smooth delivery. You&rsquo;ll also serve as the primary point of contact between ZIRA and our clients, ensuring client needs are met, issues are resolved, and opportunities for future growth are identified.
Your focus will be on both delivery excellence and relationship management, balancing hands-on project oversight with strategic planning, risk management, and continuous improvement.
This position requires strong leadership, clear communication, and deep knowledge of various project methodologies (Waterfall, Agile, Hybrid). The ideal candidate has extensive experience in managing large-scale IT development projects and driving results in dynamic, global environments. 
 
Note: Applications remain open until December 3, 2025.<ul><li> 
8+ years of experience in managing IT project delivery, with at least 3+ years in a lead or senior management position</li><li>
Proven experience as a Senior or Lead Delivery Manager in a multinational environment</li><li>
Strong background in managing geographically dispersed project teams and stakeholders</li><li>
Excellent communication and stakeholder management skills, with the ability to build trusted relationships</li><li>
In-depth knowledge of project management methodologies (Waterfall, Agile, Hybrid) and the ability to adapt processes pragmatically</li><li>
Hands-on experience with Jira, Confluence, and MS Project</li><li>
Proven ability to manage multiple projects or project streams simultaneously</li><li>
Strong facilitation, prioritization, and coaching skills</li><li>
Experience overseeing budgets, schedules, and project quality</li><li>
Understanding of telecom technologies and the Software Development Lifecycle (SDLC)</li><li>
Strong analytical and decision-making capabilities, with the ability to foresee and mitigate risks</li><li>
Ability to identify and resolve delivery impediments, negotiate effectively with external stakeholders, and encourage continuous improvement</li></ul><h4 class="jobSectionHeader">
Preferred qualifications</h4><ul><li>
Project Management Professional (PMP) certification</li><li>
Experience managing complex telecom and IT projects</li></ul><h4 class="jobSectionHeader">
Additional requirements</h4><ul><li>
Proficiency in English (Arabic is an advantage)</li><li>
Prior experience managing projects for international clients or within multinational organizations</li><li>
Familiarity with the Saudi Arabian IT business environment is a plus</li><li>
Willingness to work Sunday to Thursday, with possible relocation to KSA</li><li>
Location: Sarajevo (BiH) and Riyadh (KSA)</li></ul><h4 class="jobSectionHeader">
Key responsibilities</h4>
Project and team management 
Lead and mentor multiple delivery teams, manage resources, define project scope, and ensure outcomes meet both ZIRA and client expectations.
 
 
Delivery and strategy 
Develop and implement delivery strategies, maintain roadmaps, and identify opportunities for process improvement to enhance efficiency. 
 
Managing timelines, scope, and budgets 
Set and manage delivery schedules, control scope changes through effective change management, and monitor budgets to avoid overruns. 
 
Risk and dependency management 
Proactively identify, manage, and mitigate project risks and dependencies to ensure a smooth delivery process. 
 
Stakeholder communication 
Act as the main liaison between teams and stakeholders, ensuring regular updates and transparent communication on project progress and expectations. 
 
Performance and reporting 
Monitor and report on key delivery metrics, providing insights and recommendations to senior leadership and stakeholders.
<h4 class="jobSectionHeader">Key personality characteristics</h4><ul><li>
Proactive and solution-oriented, with strong leadership and organizational skills</li><li>
Excellent communicator, able to motivate and inspire cross-functional teams</li><li>
Strategic thinker with a hands-on approach to problem-solving</li><li>
Adaptable to change, with a drive for continuous improvement and excellence</li><li>
Strong sense of ownership, accountability, and collaboration
</li></ul><h4 class="jobSectionHeader">What&rsquo;s in it for you?</h4>
As you move through the interview process, we&rsquo;ll share all the details about our benefits and career development opportunities. Here are some key highlights:<ul><li>
A collaborative, flexible, and respectful work environment
</li><li>Competitive salary with opportunities for growth</li><li>
Private health insurance</li><li>
Hybrid work options for a better work-life experience and balance</li><li>
Access to any ZIRA office worldwide based on business needs</li><li>
Personal education budget to support your professional development</li><li>
A commitment to diversity and inclusion, with a diverse team and active engagement in social and charitable initiatives</li><li>
Gym membership reimbursement to support your well-being</li><li>
Access to innovative technical tools and technologies</li></ul> 
We&rsquo;re dedicated to fostering both personal and professional growth. We go beyond the basics, offering a supportive environment that includes sports and recreational activities, as well as generous overtime compensation. Our comprehensive approach ensures a fulfilling experience for every member of the ZIRA team.
 
 
Join ZIRA&mdash;where good ideas find people who care enough to make them real.</div>

Lead Delivery Manager

Qiddiya Investment Company

<div>Position Overview
The Assistant Manager &ndash; Design &amp; Delivery &ndash; Event Management Systems assists the Manager in designing, developing, and delivering IT applications for event management, accreditation, and related domains. The role collaborates with business stakeholders, vendors, and system integrators to ensure solutions support business objectives and optimize operational processes. Key systems include Event management, accreditation integrating to CRM for lead management, and integration to SAP for Accounts Receivable and end-to-end financial processing.
Key Responsibilities
Design &amp; Delivery<ul>
<li>
Support the design and delivery of event management systems, ensuring alignment with business needs and objectives.</li>
<li>Gather and analyze business requirements in collaboration with stakeholders, contributing to solution identification and tender processes.</li>
<li>Participate in workshops with users, vendors, and integrators to refine requirements, solution designs, and integration plans.</li>
<li>Contribute to detailed documentation, including requirements, solution architecture, test plans, and operational handover materials.</li>
<li>Support integration between Cvent, Microsoft CRM, SAP, and AR platforms to enable seamless event management, B2B lead handling, revenue entry, and billing/collections.</li>
<li>Assist in overseeing the complete delivery lifecycle, ensuring timely deployment and high-quality outcomes.</li>
</ul>
Operations &amp; Support<ul>
<li>
Coordinate with application operations teams to facilitate smooth handover and ongoing system support.</li>
<li>Provide Level 2 support for event management applications, collaborating with vendors for Level 3 issue resolution.</li>
<li>Monitor system performance, contribute to improvement initiatives, and proactively address operational risks.</li>
</ul>
Coordinate project schedules and resources to ensure continuity of operations and stakeholder satisfaction
Requirements
Experience<ul>
<li>
Bachelor&rsquo;s degree in Information Technology</li>
<li>5-7 years&rsquo; IT experience in application design, delivery, and support, preferably within event management, CRM, or finance integration domains.</li>
<li>Hands-on experience with event management platforms (preferably Cvent) and B2B CRM solutions (Microsoft CRM).</li>
<li>Proven ability to deliver and support integrations with SAP for revenue management and billing.</li></ul></div>

Assistant Manager - Event Management systems

HungerStation | هنقرستيشن

<div>
 
 
 Key Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 
 Rider Supervision:
 
 </li>
 </ul>
 
 - Lead, guide, and support a group of approximately 120 riders.
 
 
 - Monitor rider check-in/out, attendance, shift performance, and breaks.
 
 
 - Ensure all riders are aligned with daily delivery targets and service expectations.
 
 <ul>
 <li>
 
 Delivery Execution Support:
 
 </li>
 </ul>
 
 - Track live delivery status and assist riders in resolving issues (e.g., navigation, failed
 
 
 deliveries).
 
 
 - Support in routing adjustments and communicate urgent site instructions to the
 
 
 team.
 
 <ul>
 <li>
 
 Shift Readiness:
 
 </li>
 </ul>
 
 - Ensure riders are equipped with necessary assets (devices, fuel system, gear, etc.).
 
 
 - Coordinate with Fleet Support and Facility teams for any rider concerns or issues.
 
 <ul>
 <li>
 
 Performance Monitoring:
 
 </li>
 </ul>
 
 - Report individual rider performance, delays, incidents, or no-shows to Site
 
 
 Manager.
 
 
 - Follow up on rider KPIs such as order count, delivery timing, and customer
 
 
 feedback.
 
 <ul>
 <li>
 
 Compliance and Safety:
 
 </li>
 </ul>
 
 - Ensure all riders adhere to Hungerstation&rsquo;s safety guidelines, dress code, and
 
 
 operational SOPs.
 
 
 - Report any violations, accidents, or customer issues in a timely manner.
 
 <ul>
 <li>
 
 Training and Coaching:
 
 </li>
 </ul>
 
 - Provide on-the-job coaching to riders to improve service quality and delivery
 
 
 efficiency.
 
 
 - Support onboarding and orientation of new riders at the site.
 
 <ul>
 <li>
 
 Incident Handling:
 
 </li>
 </ul>
 
 - Act as first line of response for delivery-related issues or rider emergencies.
 
 
 - Escalate major incidents to the Site Last Mile Manager and Control Tower as
 
 
 needed.
 
 <ul>
 <li>
 
 Reporting and Communication:
 
 </li>
 </ul>
 
 - Submit daily rider logs, performance summaries, and issue trackers.
 
 
 - Maintain strong communication with Site Manager and other departments.
 
 
 
 
 
 
 Qualifications &amp; Experience:
 
 
 
 
 
 <ul>
 <li>
 2-4 years of relevant experience.
 </li>
 <li>
 English Language
 </li>
 <li>
 Strong capability in MS Offices.
 </li>
 <li>
 Strong follow up skills.
 </li>
 <li>
 Good knowledge in traffic standards and challenges.
 </li>
 <li>
 High Diploma in Logistics, Business, or any other related field.
 </li>
 </ul>
 
 
</div>

Rider Team Leader

Salt

<div>
 
 
 Technology (ServiceNow) Delivery Manager
 
 
 
 
 Riyadh, Saudi Arabia
 
 
 
 
 
 
 As a
 
 Technology Delivery Manager
 
 , you&rsquo;ll take ownership of a delivery team serving key enterprise clients across the region. Working closely with account and project leaders, you&rsquo;ll be responsible for ensuring seamless project execution, managing resources, and driving operational excellence across multiple engagements.
 
 
 
 
 
 Half of your time will be client-facing supporting implementations, advising on best practices, and ensuring every project delivers measurable business outcomes. The remainder will focus on empowering your team, refining delivery processes, and shaping the overall performance of the practice.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Lead end-to-end ServiceNow delivery across assigned client portfolios.
 </li>
 <li>
 Manage resource allocation, project scheduling, and utilization metrics.
 </li>
 <li>
 Ensure delivery quality, governance, and alignment to organizational standards.
 </li>
 <li>
 Support pre-sales initiatives and act as a trusted advisor to clients.
 </li>
 <li>
 Coach, mentor, and support consultants and project managers within your team.
 </li>
 <li>
 Foster a collaborative, high-performance, and growth-oriented culture.
 </li>
 <li>
 Define and track KPIs to ensure delivery and financial targets are met.
 </li>
 <li>
 Collaborate with senior leadership to enhance delivery frameworks and methodologies.
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 <ul>
 <li>
 Bachelor&rsquo;s or Master&rsquo;s degree in IT, Engineering, or a related field.
 </li>
 <li>
 ServiceNow experience is not essential but highly advantageous
 </li>
 <li>
 4+ years in a leadership or delivery management role within IT Consulting
 </li>
 <li>
 Proven background in project governance, client engagement, and pre-sales support.
 </li>
 <li>
 Excellent analytical, interpersonal, and communication skills.
 </li>
 <li>
 Hands-on, proactive leadership style with a solutions-driven mindset.
 </li>
 <li>
 Fluent in English (Arabic is a strong advantage).
 </li>
 </ul>
</div>

Technology Delivery Manager

<div><div>What if you could do the kind of work the world needs?
</div><div>At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you.
WSP is seeking a dynamic and experienced Senior Project Manager with a strong background in design and project delivery to lead complex building projects across the Middle East. This leadership role is central to driving integrated design solutions, managing multidisciplinary teams, and ensuring successful project outcomes from concept to completion.</div></div>
 <div><ul><li>Lead and oversee the full lifecycle of integrated design projects, ensuring alignment across architecture, engineering and specialist disciplines.
</li><li>Lead project set-up, including prospect handover, final contract and fee negotiations and internal communications on the project.
</li><li>Lead project set-up, including prospect handover, final contract and fee negotiations and internal communications on the project.
</li><li>Manage our project contract, including reviewing and negotiating initial terms and ensuring all requirements are fulfilled throughout the project.
</li><li>Lead the negotiation and final agreement for all sub-consultants and oversee the development of all associated agreements.
</li><li>Develop and manage the successful delivery of our scope. Work with the design team to identify any scope gaps, ensure key areas for coordination are agreed, and clearly communicate requirements to all team members.
</li><li>Establish &ldquo;one team&rdquo; culture, driving collaboration and proactive communication across the team.
</li><li>Communicate updates, actions and priorities to the project team effectively and efficiently.
</li><li>Serve as the main point of contact between our team, the client, stakeholders and authorities, manage expectations and resolve any issues.
</li><li>Regularly update the wider business and senior leaders on project progress and key issues, along with the proposed resolution.
</li><li>Develop and manage delivery against the project programme, working with disciplines to ensure collaborative updates and accurate resource allocation.
</li><li>Conduct and supervise design reviews, ensuring compliance with quality standards and regulatory requirements.
</li><li>Manage all WSP project commercial requirements, including internal processes, invoicing and variations.
</li><li>Lead all discussions and negotiations on variations, informed by an understanding of the financial impact on project performance.
</li><li>Work with discipline leads to ensure resource requirements are correctly reflected in the financial system, and lead the resolution of conflicting priorities.
</li><li>Identify and manage project risks, implementing mitigation strategies proactively.
</li><li>Champion Health &amp; Safety, sustainability, and regulatory compliance across all project phases.
</li><li>Prepare and deliver project reports, forecasts, and strategic recommendations to senior leadership and clients.
</li><li>Lead and facilitate high-impact meetings, workshops, and stakeholder engagements.
</li><li>Coordinate final reviews, secure client sign-off and lead handover from design to construction.
</li><li>Drive business development efforts, including building strong client relationships, proposal development and presentations.
</li><li>Mentor and develop junior project managers and team members, fostering a culture of excellence and collaboration.</li></ul></div>
 <div><ul><li>Bachelor&rsquo;s or Master&rsquo;s degree in Architecture, Engineering, Project Management or related field.
</li><li>10+ years of experience in project management within the buildings sector, with a proven track record of delivering complex, multidisciplinary design projects.
</li><li>Strong leadership and stakeholder management skills, with experience in the UAE or GCC region.
</li><li>Deep understanding of integrated design delivery and project lifecycle methodologies.
</li><li>Experienced in managing large, multidisciplinary teams.
</li><li>Proficiency in project management tools (e.g., MS Project, Primavera) and design software (e.g., Revit, AutoCAD).
</li><li>PMP or equivalent project management certification (preferred).
</li><li>Excellent communication, negotiation, and stakeholder management skills.
</li><li>Experienced in driving successful business development.
</li>Experienced people manager with prior line management responsibilities beneficial. 
<li>
</li></ul>Imagine a better future for you and a better future for us all.
Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world.</div> <div></div>

Senior Project Manager

<div>
 
 
 Account Manager &ndash; PR (Luxury Lifestyle &amp; Corporate)
 
 
 
 
 Location:
 
 Riyadh, KSA
 
 
 
 Nationality:
 
 Saudi nationals only
 
 
 
 
 
 We&rsquo;re representing a
 
 global luxury lifestyle communications agency
 
 known for its sophisticated storytelling and world-class client roster spanning fashion, hospitality, automotive, and corporate sectors. Their Riyadh team is growing, and they&rsquo;re now seeking a
 
 PR Account Manager
 
 to join the agency and drive exceptional client work in the Kingdom.
 
 
 
 
 
 
 The Role
 
 
 
 As Account Manager, you&rsquo;ll lead day-to-day client relationships across a mix of
 
 luxury lifestyle and corporate brands
 
 , ensuring strategic, creative, and impactful communications. You&rsquo;ll work closely with senior leadership and regional teams, delivering integrated PR campaigns that blend global standards with local insight.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Manage client relationships and ensure delivery of top-tier PR results.
 </li>
 <li>
 Develop and implement strategic PR plans for both lifestyle and corporate clients.
 </li>
 <li>
 Create and adapt press materials, storylines, and media pitches.
 </li>
 <li>
 Build and maintain strong relationships with key media, influencers, and industry partners in KSA.
 </li>
 <li>
 Coordinate media events, launches, and brand activations.
 </li>
 <li>
 Support senior management in identifying growth opportunities and new business initiatives.
 </li>
 <li>
 Oversee junior team members and ensure smooth project delivery.
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 <ul>
 <li>
 4&ndash;6 years&rsquo; PR agency experience, ideally within luxury lifestyle or corporate communications.
 </li>
 <li>
 Strong network of media contacts across lifestyle, business, and press in KSA.
 </li>
 <li>
 Confident communicator with excellent writing and presentation skills in Arabic and English.
 </li>
 <li>
 A proactive mindset and passion for luxury, culture, and brand storytelling.
 </li>
 </ul>
</div>

Public Relations Account Manager (Luxury)

<div>
 HungerStation is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 
 
 
 Job Description
 
 
 
 We are searching for a highly talented
 
 Software Engineering Manager
 
 to be part of the
 
 New Vertical
 
 domain. If you're ready to drive impact, mentor a talented team, and grow in a dynamic B2C environment, this may be the perfect role for you!
 
 
 
 As a Software Engineering Manager At Hungerstation, You&rsquo;ll
 
 
 
 <ul>
 <li>
 Define Team Strategy: Shape the strategic direction of your team and contribute to the overall technical strategy for Hungerstation&rsquo;s consumer products.
 </li>
 <li>
 Lead and Mentor: Guide and coach an exceptional engineering team, helping them build stable, scalable, and reliable features and services.
 </li>
 <li>
 Empower Growth: Foster an environment of agility and autonomy, helping each team member grow their career.
 </li>
 <li>
 Drive Best Practices: Implement Engineering Practices (TDD, CI/CD, Agile Methodologies) to enhance team engagement, delivery speed, and product quality.
 </li>
 <li>
 Own Projects: Lead projects with a product manager, managing stakeholders, creating roadmaps, and overseeing costs.
 </li>
 <li>
 Scale Systems and Processes: Play a key role in advancing our architecture and scaling processes such as engineering hiring and onboarding.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 What You&rsquo;ll Bring:
 
 
 
 <ul>
 <li>
 8+ years of experience in software engineering, with at least 2 years in team leadership.
 </li>
 <li>
 B2C domain expertise &ndash; you know the ins and outs of consumer-focused tech.
 </li>
 <li>
 Hands-on leadership: You&rsquo;ll work closely with your team to drive change, inspire vision, and execute with purpose.
 </li>
 <li>
 Coaching and Mentorship: Skilled in team development, you know how to build structures that prioritize speed, quality, and engagement.
 </li>
 <li>
 Expertise in Agile methodologies and a proven track record of hiring top international talent.
 
 
 </li>
 </ul>
 
 Your Technical Skills &amp; Leadership Impact
 
 
 
 <ul>
 <li>
 Hands-on programming: Proficient in Golang, Java, Ruby on Rails, Swift, or Kotlin, with a strong foundation in cloud-based, distributed systems.
 </li>
 <li>
 Architectural Expertise: Deep knowledge in Domain-Driven Design, microservices, and designing for scale.
 </li>
 <li>
 Database Mastery: Skilled in databases like PostgreSQL, MySQL, and NoSQL, with an understanding of their trade-offs.
 </li>
 <li>
 OKR Frameworks: You excel at translating business KPIs into actionable goals and managing project priorities, deadlines, and deliverables.
 </li>
 <li>
 Problem-Solving Prowess: Known for selecting the best frameworks and design principles to tackle complex technical and organizational challenges.
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 
 What We Offer:
 
 
 
 <ul>
 <li>
 Global Visa and Relocation Support: We provide visa and relocation assistance to bring top talent to Saudi Arabia from anywhere in the world.
 </li>
 <li>
 Collaborative Global Community: Join a network of over 2,000 colleagues across Delivery Hero&rsquo;s global teams, where you can share ideas and connect through active guilds and a vibrant tech and product community.
 </li>
 <li>
 Continuous Learning Opportunities: Access LinkedIn Learning and other e-learning platforms, plus exclusive in-house training programs designed to advance your career.
 </li>
 <li>
 And So Much More: Enjoy a range of additional perks designed to support your growth, well-being, and success!
 </li>
 </ul>
</div>

Software Engineering Manager

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