administrative assistant - turkish national Jobs in Ankara Turkey

administrative assistant - turkish national

operation customer service agent for customs Jobs in Ankara Turkey

operation customer service agent for customs

sales specialist

"almanca dil yetkinliğine sahip müşteri temsilcisi aranıyor (ankara)" Jobs in Ankara Turkey

"almanca dil yetkinliğine sahip müşteri temsilcisi aranıyor (ankara)"

almanca bilen call center müşteri temsilcisi Jobs in Ankara Turkey

almanca bilen call center müşteri temsilcisi

lead services specialist customer order and fulfillment turkish national

Baker Hughes

<div><p><b>Would you like to help shape Baker Hughes&rsquo; strategic direction?</b></p><p><b>
Do you like to develop business plans for the business unit as a whole?</b></p><p></p><p><b>
Join our Baker Hughes Team!</b></p><p>
Baker Hughes is a leader in the oilfield services industry. We offer opportunities for qualified people who want to grow in our high-performance organization.</p><p></p><p><b>
Partner with the best</b></p><p>
As a Lead Billing Specialist, you will play a vital role in overseeing the billing &amp; accounting operations of the organization. You will be responsible for ensuring accurate and timely billing, efficient collections processes, and maintaining positive relationships with clients and customers.</p><p></p><p>
As a Lead Billing Specialist - Customer Order and Fulfillment , you will be responsible for:</p><p></p><ul><li>
Mapping rates based on resources categories and contract conditions</li><li>
Support with full revenue recognition process on monthly basis</li><li>
Preparing the invoices based on the time writing or lumpsum project contracts</li><li>
Creation and submission of invoices on SAP/ Ariba.</li><li>
Support with full chain of billing and collection cycle.</li><li>
Connect to customer portals and systems. Support forecasting, billing and collection activities.</li><li>
Monitor project budgets, burn rates, and revenue recognition in coordination with finance and technical project teams.</li><li>
Maintain accurate financial records for audits and month-end closing.</li><li>
Works together with high level people from the business and SPB and EB level. Specifies needs, communicates about project approach and presents outcomes of research done.</li><li>
Manage multi-currency billing for international projects</li><li>
Handles diverse clients in a region. Works on the basis of predefined contracts and frameworks. Some latitude to deviate from those conditions.</li><li>
Responsible for Services invoicing, collection/ commercial dispute resolution and cash application and payments dispute resolution.</li><li>
Full ownership for issuing bank guarantees via GTC to support the ongoing business needs.</li><li>
Provide support to the commercial bids, follow up on customers&rsquo; contracts renewals.</li></ul><p></p><p><b>
Fuel your passion</b></p><p>
To be successful in this role you will:</p><ul><li>
Have a Bachelor's degree in Finance, Accounting, or Business Administration, or related field from an accredited university or college</li><li>
Have a minimum of 5 additional years of experience in Customer Order, Billing and Fulfillment.</li><li>
Be familiar with ERP systems</li><li>
Have a strong organization and technical skills (Excel skills and comfort in working with data)</li><li>
Have a Strong oral and written communication skills and strong interpersonal and leadership skills.</li><li>
Have an advanced level of English communication skills</li><li>
Lead initiatives of moderate scope and impact.</li><li>
Have the Ability to coordinate several projects simultaneously</li><li>
Have an effective problem identification and solution skills.</li><li>
Have a proven analytical and organizational ability.</li></ul><p></p><p><b>
Work in a way that works for you</b></p><p>
We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:</p><ul><li>Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive</li></ul><p></p><p><b>
Working with us</b></p><p>
Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.</p><p></p><p><b>
Working for you</b></p><p>
Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:</p><ul><li>
Contemporary work-life balance policies and wellbeing activities</li><li>
Comprehensive private medical care options</li><li>
Safety net of life insurance and disability programs</li><li>
Tailored financial programs</li><li>
Additional elected or voluntary benefits</li></ul><p></p><b>
About Us:</b><div>
We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward &ndash; making it safer, cleaner and more efficient for people and the planet.</div><br>
<b>
Join Us:</b><div>
Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let&rsquo;s come together and take energy forward.<br>
<br>
Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.</div></div>

Lead Services Specialist - Customer Order and Fulfillment – Turkish National

Johnson Controls

<div><p><b>What you will do:</b><br>
As a Customer Service Specialist reporting to the Sales Manager in Ankara, you will manage order administration and fulfillment functions, ensuring a seamless process from order receipt to delivery. You will play a vital role in expanding our customer base and achieving growth objectives in a collaborative team environment.</p><p><b><br>
How you will do it:</b></p><ul><li>
Oversee the complete order processing value chain, whether direct or through a distribution network.</li><li>
Engage with customers to address inquiries and manage sales order documentation.</li><li>
Facilitate communication with internal teams and external suppliers to ensure timely order fulfillment and compliance with company policies.</li><li>
Maintain accurate data entry and updates in the ERP system.</li><li>
Act as the primary contact for logistics, managing the shipping process and customs clearances.</li><li>
Provide exceptional customer service and resolve any conflicts or issues that arise.</li><li>
Proactively monitor financial follow-ups and ensure all transactions meet company standards.</li></ul><p><b><br>
What we look for:</b></p><ul><li>
Proven experience in customer service or as a Client Service Representative.</li><li>
Strong communication skills with an emphasis on active listening and customer orientation.</li><li>
Familiarity with ERP systems, preferably SAP.</li><li>
A proactive mindset with the ability to adapt to diverse customer personalities.</li><li>
Excellent organizational and multitasking abilities.</li><li>
Attention to detail and a commitment to delivering outstanding service.</li></ul><p><br>
Join Johnson Controls and contribute to a company culture that values collaboration, innovation, and personal development. We offer competitive pay, comprehensive benefits, and opportunities for continuous growth in a supportive environment.</p></div>

Customer Service Specialist

KBR, Inc.

<div>
 <strong>
  Title
  <br/>
  <br/>
 </strong>
 UABOS Turkey LN: Specialist, Real Estate Management
 <br/>
 <br/>
 <strong>
  Belong, Connect, Grow, with KBR!
  <br/>
  <br/>
 </strong>
 <strong>
  Program Summary
  <br/>
  <br/>
 </strong>
 KBR supports the operational needs of U.S. armed forces at Mor&oacute;n Air Base in Spain and several bases in Turkey. Our services ensure smooth operations, allowing Air Force and government personnel to focus on their missions. We provide program management, civil engineering, morale, welfare, and recreation support, among other essential services. Awarded by the Air Force Installation Contracting Center, our contract spans a five-year base period with three one-year options, reflecting our commitment to excellence and operational support.
 <br/>
 <br/>
 <strong>
  Job Summary
  <br/>
  <br/>
 </strong>
 The Specialist, Real Estate Management serves as the Civil Engineering (CE) senior Installation Management authority and primary point of contact for all real property, real estate, and housing/furnishings management operations at the Ankara Geographically Separated Unit (GSU). This role provides strategic direction, technical expertise, and direct oversight of asset accountability, compliance, and reporting. As a leadership position, it manages and mentors Installation Management cross-functional partnerships at Ankara GSU, ensuring day-to-day operations are executed in alignment with the contractual requirements of the UABOS Program Performance Work Statement (PWS), as well as Air Force Instructions (AFIs) and Department of Defense Instructions (DoDIs).
 <br/>
 <br/>
 The Specialist holds primary responsibility for managing Ankara&rsquo;s GSU housing programs and advocating on behalf of military members, DoD School staff and approved civilian personnel to ensure access to safe, affordable, and high-quality housing. This role manages and operates housing referral services to provide suitable housing for personnel residing on the Turkish economy while also supporting Ankara&rsquo;s GSU housing and furnishings management.
 <br/>
 <br/>
 In addition, the position oversees the accuracy of property records in the Automated Civil Engineering System (ACES)/NextGEN IT Program and other authorized databases, coordinates lifecycle planning, and ensures mission readiness through effective stewardship of Air Force assets. The incumbent represents Installation Management at high-level meetings, briefings, and inspections, working closely with leadership to support real property asset management, real estate, housing, and furnishings management, while contributing to the UABOS installation-wide and GSU strategic decision-making.
 <br/>
 <br/>
 <strong>
  Roles And Responsibilities
  <br/>
  <br/>
 </strong>
 <strong>
  Housing Referral &amp; Real Estate Management (Primary Duties)
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Manage Ankara GSU housing programs, advocating for military members, approved DoD School Staff and approved civilian personnel.
  </li>
  <li>
   to ensure safe, affordable, and high-quality housing.
  </li>
  <li>
   Operate and maintain housing referral services, assisting members with locating off-base housing and finalizing agreements.
  </li>
  <li>
   Inspect off-base housing for damages or hazards before new contracts are signed and upon termination; ensure corrective actions are completed.
  </li>
  <li>
   Conduct safety inspections as requested by military members, approved DoD School Staff and approved civilian personnel.
  </li>
  <li>
   Maintain current housing availability listings and provide personalized assistance for off-base housing matters.
  </li>
  <li>
   Ensure members are informed of their Overseas Housing Allowance (OHA) levels and assist with estate agent fee reimbursements when applicable.
  </li>
  <li>
   Prepare Housing Referral Office rental agreements, condition checklists, and provide utilities guidance and translation/interpreter support.
  </li>
  <li>
   Act as liaison between members and landlords for negotiations, terminations, and dispute resolution, ensuring non-discriminatory practices.
  </li>
  <li>
   Develop and distribute community information brochures approved by Installation Management and 39th Air Force leadership.
  </li>
  <li>
   Identify, budget, advocate, and monitor programs to maintain and improve housing and furnishings assets, leveraging commander-approved O&amp;M 5-year plans.
  </li>
  <li>
   Utilize Enterprise Military Housing (eMH) software database modules to conduct daily operations, ensure database accuracy, and provide required reporting.
  </li>
  <li>
   Support housing and furnishings management operations, including inventory control, issuance, and long-term planning.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Real Property Management (Secondary Duties)
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Support the accuracy and maintenance of the Real Property Inventory (RPI) in accordance with AFIs and applicable directives.
  </li>
  <li>
   Review and validate real property records, deeds, easements, licenses, and facility data for compliance.
  </li>
  <li>
   Direct and approve updates in ACES/NextGen IT and other authorized databases.
  </li>
  <li>
   Oversee data collection, facility inspections, and condition assessments for forecasting, lifecycle planning, and strategic investment.
  </li>
  <li>
   Inspect new and renovated facilities to ensure proper valuation and accountability.
  </li>
  <li>
   Perform periodic physical inventories, annual boundary inspections, and reconciliations with installation agencies, tenants, and MAJCOM/AFCEC.
  </li>
  <li>
   Track temporary use authorizations, property disposals, acquisitions, and off-base lease arrangements, including market surveys.
  </li>
  <li>
   Coordinate with Turkish Air Force and other stakeholders on facility acquisitions, modifications, and disposals.
  </li>
  <li>
   Contribute to audit readiness by maintaining accurate and timely property records for MAJCOM and HQ Air Force reporting.
  </li>
  <li>
   Provide advisory support to leadership on real property policy, compliance, and risk management.
  </li>
  <li>
   Represent the Real Property program at high-level meetings, briefings, and inspections.
  </li>
  <li>
   Train and mentor team members, promoting technical accuracy, accountability, and customer service.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  General &amp; Administrative Duties
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Perform daily administrative functions using Microsoft Office Suite and other required systems to prepare reports, communications, and documentation.
  </li>
  <li>
   Apply organizational and multitasking skills to meet deadlines with accuracy and attention to detail.
  </li>
  <li>
   Communicate effectively with clients, colleagues, leadership, and government officials in person, by phone, and electronically.
  </li>
  <li>
   Provide translation and interpretation support between English and Turkish for housing and property-related matters.
  </li>
  <li>
   Support office and storage space organization, including occasional lifting and handling tasks.
  </li>
  <li>
   Carry out additional tasks as assigned by the Operations Coordinator, Sr., or Installation Management leadership.
  </li>
  <li>
   Utilize advanced computer skills (Microsoft Office Suite, ACES / NextGEN IT Program, eMH, and other tools) to develop professional reports, presentations, and project documentation.
  </li>
  <li>
   Organize, track, and complete multiple deadlines, taskers, and suspense items accurately and on time.
  </li>
  <li>
   Work independently with minimal supervision while meeting performance expectations and maintaining discretion with sensitive information.
   <br/>
   <br/>
  </li>
 </ul>
 Note: Duties and responsibilities for this position may evolve based on the needs of the project and the organization. At Ankara GSU, different departments experience varying workload levels throughout the year. While some units face periods of high demand, others may experience slower activity.
 <br/>
 <br/>
 To optimize workforce efficiency, maintain motivation, and strengthen team spirit, personnel from units with lighter workloads may be temporarily assigned to support those with heavier demands. Accordingly, the individual hired for this role may be required to perform tasks outside their primary duties, supporting other functions within Installation Management or across Ankara GSU during times of low workload in their own area or during urgent requirements in other units.
 <br/>
 <br/>
 <strong>
  Basic Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Turkish citizen.
  </li>
  <li>
   English language proficiency at Level III (speaking, reading, writing, and comprehension).
  </li>
  <li>
   Valid Class B driver&rsquo;s license.
  </li>
  <li>
   Bachelor&rsquo;s degree in a relevant field (e.g., Business Administration, Real Estate, Facilities Management, Public Administration, or Engineering).
  </li>
  <li>
   Minimum of 3&ndash;5 years of experience in housing management, real estate services, facilities/property oversight, or a related administrative management role.
  </li>
  <li>
   Strong communication skills with the ability to translate and interpret between English and Turkish in both written and verbal formats.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Familiarity with Air Force Instructions (AFIs), Department of Defense Instructions (DoDIs), and contractual requirements under the UABOS PWS.
  </li>
  <li>
   Prior experience supporting or working within a U.S. Government contracting environment, particularly BOS-I or UABOS programs.
  </li>
  <li>
   Knowledge of Turkish housing customs, real estate practices, and regulatory frameworks.
  </li>
  <li>
   Experience conducting facility or housing inspections, preparing reports, and coordinating corrective actions.
  </li>
  <li>
   Background in real property record management, including validation of deeds, easements, and facility data.
  </li>
  <li>
   Prior involvement in audit readiness, compliance reporting, or lifecycle planning for facilities or housing assets.
  </li>
  <li>
   Proven ability to represent programs at high-level meetings, inspections, and briefings with both U.S. and host nation counterparts
  </li>
  <li>
   All positions require the applicant to obtain and pass a medical physical that is certified by a doctor.
  </li>
  <li>
   All positions require a current and favorable Turkish Security background check.
  </li>
  <li>
   All male candidates must have completed their military service.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  KBR Benefits
  <br/>
  <br/>
 </strong>
 Local Nationals (LN) personnel will receive benefits in accordance with the collective labor agreement (CLA) within the appropriate country location where they reside. KBR supports career advancement through professional training and development.
 <br/>
 <br/>
 <strong>
  R2113327
 </strong>
</div>


UABOS Turkey LN: Specialist, Real Estate Management

HUMAN KAPİTAL İNSAN KAYNAKLARI

<div><div>S&uuml;rekli / Tam Zamanl&#305;</div>
<div></div><div><b>Referans Numaras&#305; :</b> 1981-2025-2025
</div><div>&#304;&#351;e Al&#305;nacak Ki&#351;i Say&#305;s&#305; : 1</div>
<div></div><div><p>T&uuml;rkiye - Ankara
</p></div><div></div><div><p><b>Pozisyon Seviyesi : </b>:Uzman</p>
</div><div></div><div><p><b>&#304;&#351; Alan&#305; : </b>: Sat&#305;&#351;</p>
</div><div><div><h4 class="jobSectionHeader"><b>Genel Nitelikler ve &#304;&#351; Tan&#305;m&#305; :</b></h4>
</div><div><p>Our client is a foreign-capital global security systems company that provides high-tech solutions in the field of X-Ray devices, container and train scanning systems. With its innovative engineering infrastructure, the company delivers advanced security solutions to various sectors, primarily public institutions. We are currently seeking SALES SPECIALIST for the Sales &amp; Marketing Department of our client.</p><p></p><p><b>
REQUIRED QUALIFICATIONS</b></p><ul><li>
University degree</li><li><b>
Minimum 3 years of sales experience in sectors such as security technologies</b>, camera systems, X-Ray devices, BHS systems, radar, or IT solutions</li><li><b>
Experience in working with public institutions (Ministry of Trade, Ministry of Transport, Ministry of Interior/Defense) and managing tender processes</b></li><li><b>
Advanced proficiency in English (reading, writing, and speaking)</b></li><li>
Holder of a category B driver&rsquo;s license and active driver</li><li>
Flexible, self-motivated, with strong communication and problem-solving skills</li><li>
Residing in or willing to relocate to Ankara</li><li>
Available for domestic and international business travel</li><li>
For Apply; https://humancapital.com.tr/ilan/128/sales-specialist</li></ul><p></p><p><b>
JOB DESCRIPTION</b></p><ul><li>
Monitor public and private sector tenders, prepare tender documents, manage the bidding process, and finalize contracts</li><li>
Develop new customer profiles across Turkey and build strong relationships with existing clients</li><li>
Expand and manage representative channels</li></ul><p></p><p><b>
HUMAN KAP&#304;TAL Human Resources and Consulting Services Ltd. Co.</b> is a private employment agency operating with the license numbered 228 dated 20.06.2025, issued by the Turkish Employment Agency (&#304;&#350;KUR). In accordance with Law No. 4904, <b>no fees are charged to job seekers.</b></p>
</div></div><div><div><h4 class="jobSectionHeader"><b>Aday Kriterleri</b></h4>
</div><div><ul><li><b>&#304;lan Tarihi : </b>09.10.2025</li>
<li><b>E&#287;itim Seviyesi: </b>Lisans Mezun, Y&uuml;ksek Lisans Mezun</li>
<li><b>Ya&#351;ad&#305;&#287;&#305; &#350;ehir:</b> Ankara ,
</li><li><b>Tecr&uuml;be Y&#305;l&#305;:</b> 3-0 Y&#305;l</li>
<li><b>Askerlik Durumu:</b> Yap&#305;ld&#305;, Muaf
</li><li><b>Firman&#305;n Tercih Etti&#287;i Sekt&ouml;rler :</b> SAVUNMA SANAY&#304;</li></ul></div></div></div>

SALES SPECIALIST

ICON plc

<div>Senior Manager, FSA - Ankara, Turkey - homebased<div></div><div>
ICON plc is a world-leading healthcare intelligence and clinical research organization. We&rsquo;re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development</div><div></div><div>
The Senior Manager, Feasibility &amp; Site Activation (FSA) will lead and develop a team of Site Contracts Negotiators in Turkey, ensuring efficient, high-quality delivery of clinical trial contract activities. This role requires a strong background in site contracts management within the clinical research industry, with proven leadership skills and the ability to drive performance, compliance, and customer satisfaction.</div><div></div><div>
Responsibilities:</div><ul><li><div>
Lead, manage, and mentor a team of Site Contracts Negotiators in Turkey to ensure timely, accurate, and compliant contract execution for clinical trials.</div></li><li><div>
Oversee all aspects of site contract negotiation and management, ensuring alignment with local regulations, sponsor requirements, and ICON&rsquo;s internal quality standards.</div></li><li><div>
Ensure that contract timelines and targets are consistently achieved, maintaining high levels of quality, client satisfaction, and operational efficiency.</div></li><li><div>
Collaborate closely with regional and global FSA leadership to align local delivery with overall strategic and operational goals.</div></li><li><div>
Monitor workload distribution, team performance, and resource utilization to support balanced, efficient operations.</div></li><li><div>
Serve as the escalation point for complex contract issues or stakeholder concerns, providing expert guidance and resolution.</div></li><li><div>
Foster a culture of continuous improvement by identifying and implementing process enhancements and efficiency initiatives.</div></li><li><div>
Support audit and inspection readiness, ensuring all activities and documentation are compliant with SOPs, ICH-GCP, and regulatory expectations.</div></li><li><div>
Partner with cross-functional teams (Start-Up, Regulatory, Legal, Project Management) to optimize site activation processes and drive seamless study start-up.</div></li><li><div>
Lead performance reviews, goal setting, and development plans for direct reports; ensure ongoing coaching and talent development within the team.</div></li><li><div>
Participate in recruitment, onboarding, and training of new team members.</div></li><li><div>
Maintain up-to-date knowledge of local clinical trial regulations and contracting practices in Turkey.</div></li><li><div>
Represent the Turkish Contracts team in regional meetings and contribute to FSA global initiatives.</div></li></ul><div></div><div>
What You Need:</div><ul><li><div>
Bachelor&rsquo;s degree in Life Sciences, Law, Business, or a related field.</div></li><li><div>
6&ndash;9 years of experience in the clinical research industry, with a strong focus on site contracts negotiation and management.</div></li><li><div>
Demonstrated leadership experience, ideally managing a contracts or site activation team.</div></li><li><div>
In-depth knowledge of clinical trial contracting processes, local Turkish regulatory environment, and familiarity with ICH-GCP.</div></li><li><div>
Proven ability to build and maintain relationships with internal and external stakeholders, including sponsors and investigators.</div></li><li><div>
Excellent organizational, problem-solving, and decision-making skills.</div></li><li><div>
Strong written and verbal communication skills in English and Turkish.</div></li><li><div>
Proactive, detail-oriented, and committed to delivering high-quality results within timelines.</div></li></ul><div></div><div>
#LI-MK1</div><div></div><div>
What ICON can offer you:</div><div></div><div><div><div><div><div>
Our success depends on the quality of our people. That&rsquo;s why we&rsquo;ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.</div><div></div><div>
In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.</div><div></div><div>
Our benefits examples include:</div><ul><li><div>
Various annual leave entitlements</div></li><li><div>
A range of health insurance offerings to suit you and your family&rsquo;s needs.</div></li><li><div>
Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.</div></li><li><div>
Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family&rsquo;s well-being.</div></li><li><div>
Life assurance</div></li><li><div>
Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others.</div></li></ul></div></div></div></div><div></div><div>
Visit our <div>careers site</div> to read more about the benefits ICON offers.</div><div></div><div>
At ICON, inclusion &amp; belonging are fundamental to our culture and values. We&rsquo;re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.</div><div></div><div><div><div><div><div>
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know</div><div></div><div><div>
Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless &ndash; there&rsquo;s every chance you&rsquo;re exactly what we&rsquo;re looking for here at ICON whether it is for this or other roles.</div></div></div></div></div></div></div><div></div>

Senior Manager, FSA

Amazon

<div>
 <strong>
  Description
  <br/>
  <br/>
 </strong>
 Amazon Worldwide Operations is the underlying fulfillment and customer service engine that ensures Amazon creates the same consistent, world-class customer experience every time. We are looking for high-potential, flexible, innovative, and forward-thinking professionals to join our External Fulfilment team. Are you ready to drive high-visibility, strategic, revenue-generating projects as well as leverage Lean methodologies to lead operational process improvement initiatives? Are you equally comfortable digging into business requirements as you are drilling into architecture and design with development teams?
 <br/>
 <br/>
 Join the External Fulfilment team as a City Manager. As a City Manager, you will be responsible for monitoring multiple sites from operations and compliance point of view. You will be working with multiple internal and external stakeholders to achieve timely launches and operations metrics. With customer obsession and a high sense of ownership, you will utilize your skills to identify patterns and any disruptions in it. You should be able to dive deep, scrutinize details and foresee data implications. You must be flexible to work weekends and/or overnight shifts regularly and to travel to sites for launch, set up &amp; monitor operations.
 <br/>
 <br/>
 Key job responsibilities
 <br/>
 <br/>
 Key job responsibilities
 <br/>
 <br/>
 <ul>
  <li>
   Monitor operations of the assigned sites and suggest &amp; deploy improvements
  </li>
  <li>
   Identify useful data accumulated from multiple sources and take necessary actions
  </li>
  <li>
   Foresee implications based on current data and trends
  </li>
  <li>
   Be organized and prompt in notifying the situation, problem solve and take prevention actions.
  </li>
  <li>
   Serve as a liaison between the internal and external stakeholders keeping in mind the objectives, limits, conformance and information privacy
  </li>
  <li>
   Train &amp; direct associates for action and conformance of norms &amp; practices.
  </li>
  <li>
   Audit the sites for various operational conformances, restrictions and norms.
  </li>
  <li>
   Conduct audits on based on SOPs, analyze data and propose features focusing on improving the Vendor experience.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Basic Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment
  </li>
  <li>
   Advanced proficiency in Turkish in both written and verbal communication
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   Good knowledge of English (B1 or equivalent) to communicate with other employees in oral and written form, use of English software, etc.
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   Relevant experience working with data analytics and using these metrics to identify problems
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   Valid driving license
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  Preferred Qualifications
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   Experience of stakeholder management including building and maintaining professional relationships and communications
  </li>
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   Experience in an operational environment, such as logistics, retail, hospitality, or customer service
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   <br/>
  </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
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  Company
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 - Amazon Turkey Operasyon Hizmetleri Limited Sirketi - M98
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 Job ID: A3053353
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City Manager

Toll Group

<p>At Toll, we move the businesses that move the world. Toll will manage and deliver a range of services on behalf of the Australian Department of Home Affairs in order to support Refugee and Humanitarian Visa applicants with the medical assessment process and subsequent travel to Australia</p><p><b>About the Role</b></p><p>Toll Group is seeking a detail-oriented and empathetic Case Management Associate (CMA) to join our Ankara Regional Service Centre as part of the Australian Government's Assisted Passage Program.</p><p>In this important role, you'll provide administrative and coordination support to the Case Management team, helping ensure our clients &mdash; refugees and humanitarian entrants &mdash; receive safe, efficient, and compassionate assistance on their journey to Australia.</p><p>You'll work closely with Case Managers, clients, and service providers to deliver superior customer service and operational support across all stages of the resettlement process.</p><p><b>The Opportunity</b></p><ul><li>Provide high-quality administrative and coordination support to Case Managers handling end-to-end client cases.</li><li>Communicate professionally with clients, families, and advocates to ensure clear understanding of services and timelines.</li><li>Manage service appointments, subcontractor activations, and accurate data entry.</li><li>Support timely completion of reporting requirements.</li><li>Collaborate with Case Managers to ensure travel to Australia is arranged in line with policy and arrival windows.</li><li>Assist with activation and coordination of third-party service providers including medical, biometric, accommodation, and transit vendors.</li><li>Demonstrate cultural sensitivity and awareness of the political, religious, social, and humanitarian factors that affect clients and host communities.</li></ul><p><b>What You'll Need to Succeed</b></p><ul><li>Proven experience in office administration, ideally within a case management or similar coordination environment.</li><li>Strong customer service background in a large or complex organisation.</li><li>Proficiency in Microsoft Outlook, Word, and Excel.</li><li>Ability to learn quickly and become technically proficient with in-house software (training provided).</li><li>Fluency in Turkish, English, and Arabic is required.</li><li>Strong attention to detail and ability to maintain accuracy under pressure.</li><li>Commitment to delivering exceptional service in fast-paced, multicultural settings.</li></ul><p><b>Why Join Toll</b></p><ul><li>Contribute to a meaningful humanitarian mission that changes lives.</li><li>Be part of a supportive, global organisation with a strong commitment to integrity and care.</li><li>Access professional development through Toll's accredited in-house training programs.</li><li>Work within a diverse, collaborative, and purpose-driven team.</li></ul><p>If you're passionate about helping others, thrive in a dynamic environment, and have strong administrative and communication skills, we'd love to hear from you.</p><p>Job Type: Full-time</p><p>Language:</p><ul><li>Arabic (Required)</li></ul>

Case Manager Associate

Explore 161+ Lead services specialist customer order and fulfillment turkish national in Ankara Turkey this November. Find roles across top companies and apply now to boost your career.