ankara customs branch manager Jobs in Ankara Turkey

ankara customs branch manager

customer service specialist Jobs in Ankara Turkey

customer service specialist

lead services specialist - customer order and fulfillment – turkish national Jobs in Ankara Turkey

lead services specialist - customer order and fulfillment – turkish national

operation customer service agent for customs

Expeditors

<div>Company Description 
We take care of our employees, and they take care of our customers!
Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.
Our Mission
We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us! 
Job Description 
Major Tasks &amp; Responsibilities:
(include but not limited to)<ul><li>
Ensure smooth and timely process flow of customs files.</li><li>
Ensure accurate and timely data entry into our operational system and billing.</li><li>
Track and trace customs files as required. This can be either internally via exp.o or externally via carrier websites or by telephone to carrier offices</li><li>
Interact with our customers in arranging their customs brokerage process meeting customer service standards</li><li>
Contribute to maintaining good relationships with service providers</li><li>
Meet compliance at all times with internal and external regulations in accordance with government regulations</li><li>
Understand customs department process flow, looking for best practices to improve operational efficiency and productivity</li><li>
Ensure all customers standard operating procedures are in place and updated</li><li>
Meet KPI standards in accordance with the Company&rsquo;s procedure</li><li>
Verify and ensure documents are timely sent to customer for customs purposes.</li><li>
Overseas communications, timely responses to emails and requests (internal and external)</li><li>
Escalation of problems with management when necessary</li><li>
Meets company standards of 52 hours training per year</li><li>
Attend training classes when required</li><li>
Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride.</li></ul> 
Qualifications<ul><li> 
Qualifications
Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.</li><li>
Having Brokerage B Licence ( Preferentially)</li><li>
Proactive, strong organizational skills.</li><li>
Good computer skills (Excel, Word, MS office).</li><li>
Fluent in English.</li><li>
Turkish is a must.</li><li>
A university degree in logistics or international trade is prefered.</li><li>
Understanding shipment documentation process is a plus.</li><li>
Previous customer service experience is a plus.</li></ul>
Reporting Structure 
<ul><li>
Customs Brokerage Lead Agent, Supervisor and Manager</li></ul> 
Additional Information 
Expeditors offers excellent benefits:<ul><li>
Paid Vacation, Holiday, Sick Time</li><li>
Health Plan: Medical</li><li>
Life Insurance</li><li>
Employee Stock Purchase Plan</li><li>
Training and Personnel Development Program</li><li>
Growth opportunities within the company</li><li>
Employee Referral Program Bonus</li></ul></div>

Operation Customer Service Agent for Customs

<div>
 
 Company Description
 
 
 
 We take care of our employees, and they take care of our customers!
 
 
 Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.
 
 
 Our Mission
 
 
 We recruit, train, and retain the very best logistics and technical experts the world over.
 
 We love to promote from within
 
 - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!
 
 
 
 Job Description
 
 
 
 
 Major Tasks &amp; Responsibilities:
 
 
 
 (include but not limited to)
 
 
 <ul>
 <li>
 Ensure smooth and timely process flow of customs files.
 </li>
 <li>
 Ensure accurate and timely data entry into our operational system and billing.
 </li>
 <li>
 Track and trace customs files as required. This can be either internally via exp.o or externally via carrier websites or by telephone to carrier offices
 </li>
 <li>
 Interact with our customers in arranging their customs brokerage process meeting customer service standards
 </li>
 <li>
 Contribute to maintaining good relationships with service providers
 </li>
 <li>
 Meet compliance at all times with internal and external regulations in accordance with government regulations
 </li>
 <li>
 Understand customs department process flow, looking for best practices to improve operational efficiency and productivity
 </li>
 <li>
 Ensure all customers standard operating procedures are in place and updated
 </li>
 <li>
 Meet KPI standards in accordance with the Company&rsquo;s procedure
 </li>
 <li>
 Verify and ensure documents are timely sent to customer for customs purposes.
 </li>
 <li>
 Overseas communications, timely responses to emails and requests (internal and external)
 </li>
 <li>
 Escalation of problems with management when necessary
 </li>
 <li>
 Meets company standards of 52 hours training per year
 </li>
 <li>
 Attend training classes when required
 </li>
 <li>
 Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Qualifications
 
 
 </li>
 </ul>
 Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.
 
 
 <ul>
 <li>
 Having Brokerage B Licence ( Preferentially)
 </li>
 <li>
 Proactive, strong organizational skills.
 </li>
 <li>
 Good computer skills (Excel, Word, MS office).
 </li>
 <li>
 Fluent in English.
 </li>
 <li>
 Turkish is a must.
 </li>
 <li>
 A university degree in logistics or international trade is prefered.
 </li>
 <li>
 Understanding shipment documentation process is a plus.
 </li>
 <li>
 Previous customer service experience is a plus.
 
 
 </li>
 </ul>
 
 Reporting Structure
 
 
 
 <ul>
 <li>
 Customs Brokerage Lead Agent, Supervisor and Manager
 
 
 </li>
 </ul>
 Additional Information
 
 
 Expeditors offers excellent benefits:
 
 
 <ul>
 <li>
 Paid Vacation, Holiday, Sick Time
 </li>
 <li>
 Health Plan: Medical
 </li>
 <li>
 Life Insurance
 </li>
 <li>
 Employee Stock Purchase Plan
 </li>
 <li>
 Training and Personnel Development Program
 </li>
 <li>
 Growth opportunities within the company
 </li>
 <li>
 Employee Referral Program Bonus
 </li>
 </ul>
</div>

<div>
 
 Company Description
 
 
 
 We take care of our employees, and they take care of our customers!
 
 
 Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.
 
 
 Our Mission
 
 
 We recruit, train, and retain the very best logistics and technical experts the world over.
 
 We love to promote from within
 
 - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!
 
 
 
 Job Description
 
 
 
 Air Export AOG Agent will serve in an operations capacity, responsible for processing export shipments including accompanying export documentation. Major duties and responsibilities to include but not limited to:?
 
 
 <ul>
 <li>
 Track and Trace shipments.
 </li>
 <li>
 Prepare, handle, and process shipment documentation- including house and master air waybills, commercial documents, and customs/regulatory documents.
 </li>
 <li>
 Accurate and timely data entry into our operating system.
 </li>
 <li>
 Dispatch freight.
 </li>
 <li>
 Communicate effectively with customers, vendors, other Expeditors offices worldwide, and co-workers through high volume of email, phone, instant message, and person to person.
 </li>
 <li>
 Monitor reports.
 </li>
 <li>
 Accurate and timely client billing.
 </li>
 <li>
 Contribute to maintaining strong service provider relationships- airlines, trucking companies, and others.
 </li>
 <li>
 Maintain compliance standards at all times- including internal policies and procedures, external government regulations, and customer requirements.
 </li>
 <li>
 Meet key performance indicators to support department, branch, product, and company goals.
 </li>
 <li>
 Desire to understand overall department process flow and constantly seek opportunities for improved efficiency.
 </li>
 <li>
 Training and Development - must obtain required 52 hours of?annual training. (company provided)
 
 
 </li>
 </ul>
 Qualifications
 
 
 <ul>
 <li>
 Effective interpersonal skills - including the ability to listen, comprehend and to communicate clearly and concisely both verbally and in writing.
 </li>
 <li>
 Strong organizational and prioritization skills are critical.?
 </li>
 <li>
 Must have the ability to work independently and in a team environment.
 </li>
 <li>
 Proficient computer skills - Outlook, Excel, Word, PowerPoint
 </li>
 <li>
 Proven background for excellent attendance.
 
 
 </li>
 </ul>
 Additional Information
 
 
 Expeditors offers excellent benefits:
 
 
 <ul>
 <li>
 Paid Vacation, Holiday, Sick Time
 </li>
 <li>
 Health Plan: Medical
 </li>
 <li>
 Life Insurance
 </li>
 <li>
 Employee Stock Purchase Plan
 </li>
 <li>
 Training and Personnel Development Program
 </li>
 <li>
 Growth opportunities within the company
 </li>
 <li>
 Employee Referral Program Bonus
 </li>
 </ul>
</div>

Air Export Agent / Ankara

<div>Company Description 
We take care of our employees, and they take care of our customers!
Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.
Our Mission
We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us! 
Job Description 
Air Export AOG Agent will serve in an operations capacity, responsible for processing export shipments including accompanying export documentation. Major duties and responsibilities to include but not limited to:?<ul><li>
Track and Trace shipments.</li><li>
Prepare, handle, and process shipment documentation- including house and master air waybills, commercial documents, and customs/regulatory documents.</li><li>
Accurate and timely data entry into our operating system.</li><li>
Dispatch freight.</li><li>
Communicate effectively with customers, vendors, other Expeditors offices worldwide, and co-workers through high volume of email, phone, instant message, and person to person.</li><li>
Monitor reports.</li><li>
Accurate and timely client billing.</li><li>
Contribute to maintaining strong service provider relationships- airlines, trucking companies, and others.</li><li>
Maintain compliance standards at all times- including internal policies and procedures, external government regulations, and customer requirements.</li><li>
Meet key performance indicators to support department, branch, product, and company goals.</li><li>
Desire to understand overall department process flow and constantly seek opportunities for improved efficiency.</li><li>
Training and Development - must obtain required 52 hours of?annual training. (company provided)</li></ul> 

Qualifications 
<ul><li>
Effective interpersonal skills - including the ability to listen, comprehend and to communicate clearly and concisely both verbally and in writing.</li><li>
Strong organizational and prioritization skills are critical.?</li><li>
Must have the ability to work independently and in a team environment.</li><li>
Proficient computer skills - Outlook, Excel, Word, PowerPoint</li><li>
Proven background for excellent attendance.</li></ul> 
Additional Information 
Expeditors offers excellent benefits:<ul><li>
Paid Vacation, Holiday, Sick Time</li><li>
Health Plan: Medical</li><li>
Life Insurance</li><li>
Employee Stock Purchase Plan</li><li>
Training and Personnel Development Program</li><li>
Growth opportunities within the company</li><li>
Employee Referral Program Bonus</li></ul></div>

Johnson Controls

<div>What you will do: 
As a Customer Service Specialist reporting to the Sales Manager in Ankara, you will manage order administration and fulfillment functions, ensuring a seamless process from order receipt to delivery. You will play a vital role in expanding our customer base and achieving growth objectives in a collaborative team environment. 
How you will do it:<ul><li>
Oversee the complete order processing value chain, whether direct or through a distribution network.</li><li>
Engage with customers to address inquiries and manage sales order documentation.</li><li>
Facilitate communication with internal teams and external suppliers to ensure timely order fulfillment and compliance with company policies.</li><li>
Maintain accurate data entry and updates in the ERP system.</li><li>
Act as the primary contact for logistics, managing the shipping process and customs clearances.</li><li>
Provide exceptional customer service and resolve any conflicts or issues that arise.</li><li>
Proactively monitor financial follow-ups and ensure all transactions meet company standards.</li></ul> 
What we look for:<ul><li>
Proven experience in customer service or as a Client Service Representative.</li><li>
Strong communication skills with an emphasis on active listening and customer orientation.</li><li>
Familiarity with ERP systems, preferably SAP.</li><li>
A proactive mindset with the ability to adapt to diverse customer personalities.</li><li>
Excellent organizational and multitasking abilities.</li><li>
Attention to detail and a commitment to delivering outstanding service.</li></ul> 
Join Johnson Controls and contribute to a company culture that values collaboration, innovation, and personal development. We offer competitive pay, comprehensive benefits, and opportunities for continuous growth in a supportive environment.</div>

Customer Service Specialist

Greece WofSG

Contract duration 7 monthsMAIN FUNCTION To operate the Front Office and Information facility.JOB PURPOSE The principal function of Guest Service personnel is to receive Guests with a warm, friendly disposition, make them feel at ease, answer their questions, solve their problems immediately, or attend to their requests in a professional way. You are one of our most important elements in winning our Guests' enthusiasm to return to our ships. The Guest Service Agent must be able to do different types of financial transactions : Cash deposit in guest&rsquo;s account, credit card transactions and he/she is responsible of a cash float. KEY ACCOUNTABILITIES<ul><li>Provides information and general assistance to guests;</li><li>Answers phone calls and requests from guests;</li><li>Performs all necessary administrative tasks;</li><li>Manages a variety of financial transactions and is responsible of cash floats.</li><li>Proven ability to operate this focal-point area with tact and diplomacy.</li></ul>QUALIFICATIONS (skills, competencies, experience)<ul><li>Fluent English, oral and written and at least additional European languages (Italian, Portuguese, German, Spanish and French);</li><li>Experience as a receptionist;</li><li>Cruise industry experience is an advantage;</li><li>Proficient use of Microsoft Office and Publisher;Proven ability in the use of computers in a Windows-based environment (word, excel).</li><li>Excellent communication and customer care skills;</li><li>Problem solving skills;</li><li>Teamwork</li></ul>Job Type: Full-timePay: From 82,000.00TRY per monthExperience:<ul><li>Guest Service Agent: 1 year (Required)</li></ul>Language:<ul><li>English and German (Required)</li></ul>

Front Desk Representative on cruise ships

GE HealthCare

<div><h1 class="jobSectionHeader">Job Description Summary</h1>
Service Delivery Specialist is responsible for driving service delivery, execution, dispatching and master planning processes to ensure customer satisfaction, problem resolution and operation excellence across Turkey<h1 class="jobSectionHeader">
Job Description</h1>
Roles and Responsibilities<div><div><div><div><div><div><div><div><div>
Key responsibilities/essential functions include:<ul><li>
Ensuring ongoing customer satisfaction by efficient planning of field operations and timely resolution of customer issues</li><li>
Driving operational excellence on the service delivery processes under responsibility</li><li>
Dispatching field team members to the corrective service requests with most efficient and smart planning option, considering engineering proficiency and geographical circumstances.</li><li>
Master planning and follow up of Preventive Maintenance (PM), Field Modification Instruction (FMI), Installation, Option &amp; Upgrades (O&amp;U), helium refill operations</li><li>
Monitoring and closely following up down systems and hot issues until resolution and customer satisfaction</li><li>
Driving data analysis and business case development for key projects</li><li>
Developing productivity initiatives/projects to reduce cost, improve efficiency, eliminate manual work and increase speed of service</li><li>
Achieving Key Performance Indicators (KPIs) and ensuring compliance with Standard Operating Procedures (SOP&rsquo;s) on a daily basis</li></ul></div></div></div></div></div></div></div></div></div>
Required Qualifications<ul><li>
Bachelor&rsquo;s Degree</li><li>
Experience or familiarity with process management and/or continuous improvement</li><li>
Strong analytical and quantitative skills</li><li>
Experience on statistical and/or data management tools</li><li>
Proven ability to meet deadlines in a fast-paced changing environment</li><li>
Excellent planning, prioritization and organizational skills</li><li>
Excellent interpersonal and verbal &amp; written communication skills</li><li>
Demonstrated collaboration, negotiation and conflict resolution skills</li><li>
Analytical, problem solving &amp; root-cause analysis skills</li></ul>
Desired Characteristics<ul><li>
Process Management</li><li>
Customer Service</li><li>
Communication skills</li><li>
Negotiation skills</li><li>
Planning skills</li></ul><h1 class="jobSectionHeader">
Additional Information</h1><div><div><div><div><div><div><div>
Relocation Assistance Provided: No</div></div></div></div></div></div></div></div>

Service Delivery Specialist

Explore 161+ Operation customer service agent for customs in Ankara Turkey this October. Find roles across top companies and apply now to boost your career.

161 operation customer service agent for customs jobs IN Ankara Turkey

Operation Customer Service Agent for Customs

Operation Customer Service Agent for Customs

Air Export Agent / Ankara

Air Export Agent / Ankara

Customer Service Specialist

Front Desk Representative on cruise ships

Service Delivery Specialist