human resources manager

lead specialist - human resources Jobs in Mumbai

lead specialist - human resources

lead specialist human resources

Boston Consulting Group (BCG)

<div>
 Who We Are
 
 
 Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.
 
 
 To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures&mdash;and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.
 
 
 What You'll Do
 
 
 Individually manage staffing of allotted cohorts. Effective interaction with senior consulting leadership to close team staffing for cases. Ensure people development needs are addressed by identifying right people for the right cases. Working closely with members of the staffing team to ensure the right team construct is offered to the case leadership. Work closely with CDC (HR), Finance, Mobility &amp; Recruiting team as there are linkages with other teams. Weekly Staffing meeting &ndash; Prepare weekly agenda and staffing forecast scenario for staffing meetings. Maintain an updated availability sheet for all team discussions. End to end process owner of Incoming and Outgoing COS (Cross Office Staff) candidates across Cohorts including Visa documentation and monitoring Immigration modalities. Maximizing mobility opportunities for India Staff while keep local Staffing pyramid optimized. Leave management &ndash; Plan and manage Cohort's leaves in a way to ensure business as usual during peak holiday periods. Career Development CD+ Process &ndash; Facilitate the CDC team with staffing inputs to manage the experience opportunity identified for Consultants.
 
 
 
 Cohort Ownership
 
 
 
 Open Forum calls / Staffing Queries.
 
 
 Personal Preferences
 
 
 Cross Office Staff (COS) interest.
 
 
 
 Career Development Cycle (CDC)
 
 
 
 Track Case Staffing % and trigger exceptions or swaps to meet 60% -70% case staffing in a CDC cycle
 
 
 Staffing Flags &ndash; ensuring development opportunity met based on CDC Must Do flags and staffing guidelines, Lateral Integration criteria
 
 
 Engage with all Case Leadership on an ongoing basis to monitor the Team's performance and proactively highlight and action changes to an individual's Staffing Ineeded.
 
 
 Weekly CD+ tracker to ensure 100% CD+ discussions at time of staffing
 
 
 Expat checklist &ndash; Provide inputs on all COS movements in and out of the country. Ensure compliance with local guidelines for all COS candidates in the system.
 
 
 Weekly Staffing sheet &ndash; Publish the weekly Staffing sheet which serves as an input to Finance and PTOfor weekly reconciliation.
 
 
 What You'll Bring
 
 
 10-12 years of experience in HR domain, Staffing experience.
 
 
 Experience in a service industry preferably an MNC
 
 
 Fluency in written and spoken English
 
 
 Individual must demonstrate leadership qualities and be willing to take a hands-on approach and also be able to excel in a large international company culture
 
 
 Excellent people manager able to motivate and develop the local teams
 
 
 Advanced technical skills with proficiency in desktop applications and Excel
 
 
 Extensive use of Windows and the following software applications: PowerPoint, Excel, and Word
 
 
 Strong communication skills both written and oral
 
 
 Solid business partner with the ability to dialogue, communicate at all levels
 
 
 This is an exciting and a challenging position.
 
 
 Personal touch &ndash; Explain logic of Staffing based on home location, Case preference, CDC input and staffing flexibility.
 
 
 Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
 
 
 BCG is an E - Verify Employer. Click here for more information on E-Verify.
</div>

Lead Specialist - Human Resources

Westin Hotels & Resorts

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25187858
 
 
 
 Job Category
 
 Human Resources
 
 
 
 Location
 
 The Westin Mumbai Garden City, Goregaon East, Mumbai, Maharashtra, India, 400063VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Management
 
 
 
 Job Summary
 
 
 
 As a member of the property Human Resources support staff, he/she works with Human Resources employees to carry out the daily activities of the Human Resource Office including oversight of recruitment, total compensation, Payroll and Compliances. Additionally, he/she focuses on delivering HR services that meet or exceed the needs of employees and enable business success; as well as ensures compliance with all applicable laws, regulations and operating procedures.
 
 
 
 CANDIDATE PROFILE
 
 
 
 
 Education And Experience
 
 
 
 <ul>
 <li>
 High school diploma or GED; 3 years experience in the human resources, management operations, or related professional area.
 
 
 </li>
 </ul>
 OR
 
 
 <ul>
 <li>
 2-year degree from an accredited university in Human Resources, Business Administration, or related major; 1 year experience in the human resources, management operations, or related professional area.
 
 
 </li>
 </ul>
 
 CORE WORK ACTIVITIES
 
 
 
 
 Managing Recruitment and Hiring Process
 
 
 
 <ul>
 <li>
 Assists in the interviewing and hiring of Human Resource employee team members with the appropriate skills, as needed.
 </li>
 <li>
 Establishes and maintains contact with external recruitment sources.
 </li>
 <li>
 Attends job fairs and ensures documentation of outreach efforts in accordance with Human Resource Standard Operating Procedures.
 </li>
 <li>
 Networks with local organizations (e.g., Hotel Association and peers) to source candidates for current or future openings.
 </li>
 <li>
 Oversees/monitors candidate identification and selection process.
 </li>
 <li>
 Provides subject matter expertise to property managers regarding selection procedures.
 </li>
 <li>
 Partners with vendor partners to ensure effective advertisement efforts are being utilized for open positions in appropriate venues to attract a diverse candidate pool.
 </li>
 <li>
 Performs quality control on candidate identification/selection.
 
 
 </li>
 </ul>
 
 Administering And Educating Employee Benefits
 
 
 
 <ul>
 <li>
 Works with the unemployment services provider to respond to unemployment claims; reviews provider reports for accuracy and corrects errors.
 </li>
 <li>
 Prepares, audits and distributes unemployment claim activity reports to property management.
 </li>
 <li>
 Attends unemployment hearings and ensures property is properly represented.
 </li>
 <li>
 Ensures that department has the available resources on hand to administer employee.
 
 
 </li>
 </ul>
 
 Managing Employee Development
 
 
 
 <ul>
 <li>
 Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
 </li>
 <li>
 Ensures employees are cross-trained to support successful daily operations.
 </li>
 <li>
 Uses all available on the job training tools for employees; supervise on-going training initiatives and conducts training, when appropriate.
 </li>
 <li>
 Ensures coordination and facilitation of new hire orientation program to generate a positive first impression for employees and emphasize the importance of guest service in company culture.
 </li>
 <li>
 Ensures attendance by all new hires and participation of the leadership team in training programs
 </li>
 <li>
 Collaborates with management team to ensure departmental orientation processes are in place and employees receive the appropriate new hire training to successfully perform their job.
 
 
 </li>
 </ul>
 
 Maintaining Employee Relations
 
 
 
 <ul>
 <li>
 Assists in maintaining effective employee communication channels in the property (e.g., develops daily communications and assists with regularly scheduled property-wide meetings).
 </li>
 <li>
 Reviews progressive discipline documentation for accuracy and consistency, and checks for supportive documentation and is accountable for determining appropriate action.
 </li>
 <li>
 Utilizes an &ldquo;open door&rdquo; policy to acknowledge employee problems or concerns in a timely manner
 </li>
 <li>
 Ensures employee issues are referred to the Department Manager for resolution or escalated to the Director of Human Resources/Multi-Property Director of Human Resources.
 </li>
 <li>
 Partners with Loss Prevention to conduct employee accident investigations, as necessary.
 </li>
 <li>
 Communicates performance expectations in accordance with job descriptions for each position.
 
 
 </li>
 </ul>
 
 Managing Legal and Compliance Practices
 
 
 
 <ul>
 <li>
 Ensures employee files contain required employment paperwork, proper performance management and compensation documentation, are properly maintained and secured for the required length of time.
 </li>
 <li>
 Ensures compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the Privacy Act.
 </li>
 <li>
 Ensures medical records are maintained in a separate, secure and confidential medical file.
 </li>
 <li>
 Facilitates random, reasonable belief and post accident drug testing process (in properties where applicable).
 </li>
 <li>
 Communicates property rules and regulations via the employee handbook.
 </li>
 <li>
 Ensures all safety and security policies (e.g., property removal, lost and found items, blood borne pathogens, accident reporting, and hygiene) are communicated to employees on a regular basis through orientation, property meetings, bulletin boards, etc.
 </li>
 <li>
 Conducts periodic claims reviews with Regional Claims office to ensure claims are closed in a timely manner and reserve levels are appropriate for open claims.
 </li>
 <li>
 Represents Human Resources at the property Safety Committee; helps to identify ways to create awareness of the importance of safety in the workplace and decrease accident frequency and severity.
 </li>
 <li>
 Manages Workers Compensation claims to ensure appropriate employee care and manage costs.
 </li>
 <li>
 Oversees the selection/non-selection and offers processes to ensure proper procedures are followed (e.g., valid reasons for selection/non-selection and applicants receive status notifications).
 
 
 </li>
 </ul>
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand&rsquo;s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Human Resources Manager

IT Consulting LLP

<div>
 
 Job Description &ndash; Human Resources (Generalist / HRBP Role)
 
 
 
 Location: Navi Mumbai
 
 
 Reporting To: Functional Head &ndash; Human Resources and administrative CEO &ndash; BioEnergy
 
 
 Employment Type: Full-time
 
 
 engaging work environment.
 
 
 <ul>
 <li>
 Key Responsibilities
 </li>
 <li>
 Talent Acquisition (60%)
 </li>
 <li>
 Manage end-to-end recruitment lifecycle across all levels.
 </li>
 <li>
 Coordinate with functional heads to understand hiring needs and prepare job descriptions and KRAs.
 </li>
 <li>
 Source candidates through job portals, social media, referrals, own network and recruitment consultants.
 </li>
 <li>
 Track and report key hiring metrics like TAT, offer-to-join ratio, and recruitment costs.
 </li>
 <li>
 Ensure a smooth onboarding experience (offer till Induction) for new joiners.
 </li>
 <li>
 Prepare a Talent Pool using social media, Campus drive and other sources.
 </li>
 <li>
 Employee Engagement &amp; Experience
 </li>
 <li>
 Execute employee engagement activities, celebration events, and feedback surveys.
 </li>
 <li>
 Support employee retention through regular connects, morale-boosting initiatives, and recognition programs.
 </li>
 <li>
 Employee Relations &amp; Grievance Handling
 </li>
 <li>
 Serve as the first point of contact for employee grievances.
 </li>
 <li>
 Ensure timely resolution of issues in compliance with company policies and labour laws. Also suggest changes to be made in policy, if any.
 </li>
 <li>
 Promote open-door policy and a respectful, inclusive work culture.
 </li>
 <li>
 HR MIS and Data Reporting
 </li>
 <li>
 Maintain recruitment and HR operation trackers with accurate, up-to-date data.
 </li>
 <li>
 Generate monthly/quarterly reports on hiring, attrition, headcount, and other HR metrics.
 </li>
 <li>
 HR Business Partnering
 </li>
 <li>
 Collaborate with business units to provide HR solutions aligned with organizational goals.
 </li>
 <li>
 Support in performance management, training needs identification, and manpower planning.
 </li>
 <li>
 Market Intelligence &amp; Competition Mapping
 </li>
 <li>
 Gather and analyse data on industry trends, compensation benchmarks, and talent movement.
 </li>
 <li>
 Scout for best talent in the competition and industry.
 </li>
 <li>
 Share insights with HR leadership to improve hiring strategy and talent retention.
 </li>
 <li>
 Share best practices implemented or new trend in the industry.
 </li>
 <li>
 Participate in Seminars and represent ORSL
 
 
 </li>
 </ul>
 
 Candidate Profile
 
 
 
 <ul>
 <li>
 Education: Any Graduate with MBA/PGDM in Human Resources (Full time).
 </li>
 <li>
 Experience: 5&ndash;8 years in HR roles, with a strong foundation in recruitment and generalist functions in Waste management, Bio-Energy, Chemical OR Environmental Industry
 </li>
 <li>
 Key Skills:
 </li>
 <ul>
 <li>
 Recruitment expertise
 </li>
 <li>
 Excellent communication and stakeholder management
 </li>
 <li>
 HR analytics and MIS
 </li>
 <li>
 Strong problem-solving and interpersonal skills
 </li>
 <li>
 Proficiency in Excel, PowerPoint, and HRIS software
 </li>
 </ul>
 </ul>
 Skills: employee engagement,human resources,hr generalist,hiring,recruitment
</div>

Human Resource Business Partner

Medpace

<div>
 Medpace is a rapidly growing global full-service Contract Research Organization with our global headquarters in Cincinnati, OH and operations in more than 40 countries. As we continue to expand our recruitment efforts in Mumbai, we are excited to announce our newest open position of Human Resources (HR) Assistant.This position will act in an administrative capacity, providing support to the local and regional HR function.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 General administrative support of the global HR function including interview scheduling, general recruitment assistance, and document management;
 </li>
 <li>
 Assist in CV sourcing, coordination of screening and verification of compensation information;
 </li>
 <li>
 Manage onboarding and off-boarding activities for employees;
 </li>
 <li>
 Collaborate with multiple internal departments on HR related needs;
 </li>
 <li>
 Perform special projects as assigned by the HR Director;
 </li>
 <li>
 Handle sensitive and/or confidential employee information; and
 </li>
 <li>
 Provide excellent customer service to all employees.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 6 months - 1 year experience preferred in HR administrative support
 </li>
 <li>
 Bachelor's degree in Human resources
 
 
 </li>
 </ul>
 
 Why Medpace?
 
 
 
 People. Purpose. Passion. Make a Difference Tomorrow. Join Us Today.
 
 
 The work we&rsquo;ve done over the past 30+ years has positively impacted the lives of countless patients and families who face hundreds of diseases across all key therapeutic areas. The work we do today will improve the lives of people living with illness and disease in the future.
 
 
 
 Medpace Perks
 
 
 
 <ul>
 <li>
 Flexible work environment
 </li>
 <li>
 Competitive compensation and benefits package
 </li>
 <li>
 Competitive PTO packages
 </li>
 <li>
 Structured career paths with opportunities for professional growth
 </li>
 <li>
 Company-sponsored employee appreciation events
 </li>
 <li>
 Employee health and wellness initiatives
 
 
 </li>
 </ul>
 
 Awards
 
 
 
 <ul>
 <li>
 Recognized by Forbes as one of America's Most Successful Midsize Companies in 2021, 2022, 2023 and 2024
 </li>
 <li>
 Continually recognized with CRO Leadership Awards from Life Science Leader magazine based on expertise, quality, capabilities, reliability, and compatibility
 
 
 </li>
 </ul>
 
 What To Expect Next
 
 
 
 A Medpace team member will review your qualifications and, if interested, you will be contacted with details for next steps.
</div>

HR Assistant

<div>
 
 
 Company Description
 
 
 
 At EDT, Our mission is to reimagine the daily devices in our life for the present &amp; for the future. To spark joy in the daily humdrum of our lives with design &amp; seamless tech. To make your everyday extraordinary.
 
 
 
 
 
 
 Role Description
 
 
 
 This is a full-time, on-site role located in Mumbai for a Product Experience Specialist (Customer Service). We&rsquo;re looking for a
 
 Product Experience Specialist
 
 who can turn every customer interaction into trust, clarity, and delight. You&rsquo;ll be the first line of experience for our growing community guiding them before they buy, supporting them after they do, and helping them understand the tech behind our products.
 
 
 
 
 
 If you&rsquo;ve worked in
 
 consumer appliances
 
 ,
 
 hardware
 
 , or
 
 tech-enabled products
 
 , and love helping people get the most out of what they use every day this role is for you.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 
 1.Manage and resolve customer queries via email, phone, live chat, and social media within defined SLAs.
 
 
 2. Support customers during the pre-purchase phase with product guidance and recommendations.
 
 
 3. Troubleshoot product issues, guiding customers through resolution steps and coordinating with service/repair partners.
 
 
 4. Handle warranty claims, replacements, and returns in line with company policies.
 
 
 5. Maintain accurate customer interaction logs in CRM.
 
 
 6. Comfortable working &amp; set up automate Workflow with AI-driven tools (chatbots, response assistants, IVR options).
 
 
 7. Collaborate with product, operations, and logistics teams to ensure smooth resolution of complaints.
 
 
 8. Monitor and report recurring customer pain points to inform product and process improvements.
 
 
 9. Proactively engage with customers to enhance satisfaction, reduce churn, and encourage repeat purchases.
 
 
 10. Talk to customers like humans, not tickets, turning frustration into delight and curiosity into conversion.
 
 
 11. Tech-savvy, quick to grasp product specifications and technical troubleshooting.
 
 
 12. Troubleshoot issues with hardware products, escalating to internal teams when needed
 
 
 
 
 
 
 
 
 What We&rsquo;re Looking For
 
 
 
 
 
 
 
 
 Must-Haves
 
 
 
 
 <ul>
 <li>
 
 Experience handling customer support for consumer appliances / hardware products
 
 (air fryers, kitchen appliances, electronics, home devices, etc.)
 </li>
 <li>
 Strong troubleshooting and analytical skills.
 </li>
 <li>
 Excellent communication &mdash; clear, warm, and human.
 </li>
 <li>
 Comfort with both technical nuance and customer empathy.
 </li>
 <li>
 Ability to manage high-volume queries with calm and clarity.
 </li>
 <li>
 Tech-savvy &mdash; quick to learn new systems, tools, and product specs.
 </li>
 </ul>
 
 
 
 
 
 
 
 Good-to-Haves
 
 
 
 
 <ul>
 <li>
 Experience in sales, customer delight programs, or community management.
 </li>
 <li>
 Exposure to design-led or tech-led D2C brands.
 </li>
 <li>
 Familiarity with CRM tools, support platforms, and AI workflows.
 </li>
 <li>
 Interest in modern living, design, and the future of home devices.
 </li>
 </ul>
</div>

Product Experience Specialist (Customer Service)

SINCLUS

<div>
 
 
 SINCLUS
 
 is a Recruitment / Staffing Company specialized in sourcing of engineering professionals for Global Organizations in the Oil and Gas / Power / Infrastructure sectors.
 
 
 
 
 
 
 Job Title: Administrative Officer
 
 
 
 
 Location:
 
 Mumbai
 
 
 
 Industry:
 
 Staffing &amp; Recruitment Agency
 
 
 
 Key Responsibilities
 
 
 
 Manage day-to-day administrative tasks.
 
 
 Handle human resources functions such as recruitment, on boarding, and employee records maintenance.
 
 
 Coordinate employee welfare programs and initiatives.
 
 
 Assist in payroll administration and benefits coordination.
 
 
 Maintain compliance with company policies and procedures.
 
 
 Support management in various HR projects and initiatives.
 
 
 Ensure a smooth office operation by overseeing facilities and supplies management
 
 
 __________________________________________________________________________
 
 
 
 Qualifications and Experience
 
 
 <ul>
 <li>
 Graduate in any discipline
 </li>
 <li>
 Minimum 2&ndash;5 years of experience
 </li>
 <li>
 Strong communication and negotiation skills.
 </li>
 </ul>
 
 
 
 
 
 What We Offer
 
 
 <ul>
 <li>
 Competitive remuneration with performance-linked incentives.
 </li>
 <li>
 Professional development and career growth opportunities.
 </li>
 <li>
 Exposure to a global client base and multinational work environment.
 </li>
 </ul>
 
 
 
 
 Interested candidates may send their updated resume to
 
 sin14
 
 
 
 @sinclus.com
 
 
 
 
 Regards,
 
 
 
 SINCLUS
 
 
 
 
 Follow us on:
 
 Facebook
 
 |
 
 LinkedIn
 
 |
 
 You tube
 
 |
 
 WhatsApp
 
 |
 
 Instagram
 
 
 Visit us: www.sinclus.com |
 
 
 Download Mobile App
 
</div>

Administrative Officer

Hansa Research Group

<div>
 
 
 Job Summary:
 
 The Junior HR Executive will play a key role in managing HR operations, employee relations, and implementing HR policies. This position requires a strong background in HR management, excellent communication skills, and the ability to foster a positive work environment. The ideal candidate will be proactive in addressing HR challenges and driving HR initiatives aligned with the organization&rsquo;s goals.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Recruitment &amp; Onboarding
 </li>
 <li>
 Employee Relations
 </li>
 <li>
 HR Operations
 </li>
 <li>
 Employee Engagement
 </li>
 <li>
 HR Reporting and Analytics
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Human Resources, Business Administration, or a related field (Master&rsquo;s degree preferred).
 </li>
 <li>
 Smart Fresher/ 1-2 years of experience in HR
 </li>
 <li>
 Strong knowledge of labor laws, employment regulations, and HR best practices.
 </li>
 <li>
 Proficiency in HRIS and Microsoft Office (Excel, Word, PowerPoint).
 </li>
 <li>
 Excellent interpersonal, communication, and negotiation skills.
 </li>
 <li>
 Ability to handle confidential information with discretion.
 </li>
 <li>
 Strong organizational and multitasking abilities.
 </li>
 </ul>
 
 
 
 
 
 Preferred Skills:
 
 
 <ul>
 <li>
 Experience with HR software and talent management systems.
 </li>
 <li>
 Experience in a fast-paced, dynamic environment is preferred.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 *This is a contractual role for 6 months*
 
 
 
</div>

Junior Executive - HR

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