associate attorney

legal administrative assistant-senior advocacy unit Jobs in Tampa

legal administrative assistant-senior advocacy unit

legal assistant – litigation Jobs in Tampa

legal assistant – litigation

legal intake specialist

litigation assistant

legal administrative assistant senior advocacy unit

Bay Area Legal Services

Are you interested in making a difference in your community? Are you passionate about helping others who are in need across different groups? Do you value work life balance? If you answer yes to these questions, Bay Area Legal Services may be the workplace for you!Our Mission: Providing the highest quality legal counsel by:<ul><li>Assisting individuals and non-profit groups with limited access to legal services;</li><li>Resolving the legal problems of clients; and</li><li>Preserving the independence, hope, and dignity of those we serve.</li></ul>Our Vision: Creating pathways to justice through high-quality legal services, education and community partnerships.Our firm includes over 160 dedicated staff members comprised of attorneys, paralegals, and support staff who work to carry out our mission and vision daily.Position Title: Administrative Assistant Legal (Full-time, Hybrid-3 days in office &amp; 2 days remote), Senior Advocacy UnitBay Area Legal Services (BALS) is seeking to fill a full-time position on our Senior Advocacy Unit Team. The position provides support to attorneys by performing administrative duties including tracking and compiling case information, entering specific case information into case management system, running grant reports if needed; preparing documents based on attorneys&rsquo; draft; proofreading, modifying documents, scheduling meetings, assisting with case information. Handling client calls, logging faxes, correspondence etc. into case files and case management system as required. Assist clients with completion of applications for review and eligibility determination for extended services further described in Job Description for position. Supports staff who are facilitating or directly providing legal services to low-income clients.Illustrative Duties:<ul><li>Opening case file organization; file maintenance to insure compliance with grant requirements; Interview applicants for legal assistance and establishing preliminary eligibility; Documents case activities in Legal Server. Receiving and processing referrals, performing conflict checks, searching and downloading online court records, and forwarding to attorneys.</li><li>Log incoming mail and track deadlines/calendar court dates etc., assist with scheduling translators/interpreters and prepare payment for these as necessary, log and track client court ordered classes/deadlines, disclosures, updated financial affidavits etc., draft simple pleadings, notarize documents, e-file pleadings. Assist with correspondence, phone calls, preparing and proofreading documents for submission, etc.</li><li>Prepare closing letters and client evaluation/satisfaction surveys, copy &amp; file surveys if returned, complete/review closing check list prior to closing file in Legal Server, complete LSC compliance checklist prior to official closing of file, review with &amp; verify Team Leader check off is complete, close briefs &amp; files in case management system.</li><li>Provide support and case tracking results for grant reporting, i.e. submit forms to Team Leader or project director as needed, gather and supply grant data for reporting (i.e. LSC, VOCA, SAFENET, LHK, etc.)</li><li>Copies, distribute mail, prepare outgoing mail (certified), maintain hard copy files, phones, fax etc. as needed.</li><li>Arrange outreach events to educate various under-served communities within Pasco County about the services offered.</li></ul>Minimum Qualifications:<ul><li>High School Diploma or Equivalent Certificate of Completion (GED) with 3 years of experience as administrative assistant and 1 of these years in a Legal Administrative Assistant or Legal Administrative Support Position.</li><li>Intermediate level proficiency with MS Office software, including Word, Excel, PowerPoint and Outlook.</li><li>Excellent written and verbal communications skills, very detailed and deadline oriented.</li><li>Ability to interview clients to determine essential facts and issues with regard to the nature and severity of their legal problems.</li><li>Ability to work responsibly and independently, being a contributing team member, and comfortable with case management and organizing files and data.</li><li>Ability and willingness to work in close contact with staff on legal problems of clients and to accept supervision and instruction.</li><li>Sympathetic and compassionate understanding of the social, economic and legal issues faced by low-income individuals with limited access to such services. Ability to relate well and effectively with diverse groups and individuals.</li></ul>Preferred Qualifications<ul><li>Bilingual in English and Spanish</li><li>Experience with a non-profit organization</li><li>Demonstrated success working as an effective team member</li></ul>Compensation<ul><li>Starting hourly rate for external applicants is $23.90/hr. (increases based on relevant experience).</li><li>Reimbursement for travel expenses for work events (mileage etc.)</li><li>Bay Area offers a comprehensive benefit package including a 4% match for the 403b retirement plan with immediate vesting as well as Medical, Dental, Vision, Life, Disability coverage and more.</li><li>Bay Area also offers generous time off and work life balance with 13 paid holidays and three (3) weeks&rsquo; vacation for the 1st year of employment and a 37.5 hour work week.</li></ul>This position requires successful completion of a level II background screening based on the required duties and responsibilitiesHow to Apply<ul><li>Send your resume and cover letter to recruiting@bals.org</li><li>Include where you applied for this position (ex: bals.org, LinkedIn, Indeed, etc.).</li></ul>Bay Area Legal Services is an equal opportunity employer. Qualified applicants will be considered for employment without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.Pay: From $23.90 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>AD&amp;D insurance</li><li>Dental insurance</li><li>Disability insurance</li><li>Employee assistance program</li><li>Flexible spending account</li><li>Free parking</li><li>Health insurance</li><li>Life insurance</li><li>Paid sick time</li><li>Paid time off</li><li>Parental leave</li><li>Referral program</li><li>Retirement plan</li><li>Vision insurance</li><li>Wellness program</li><li>Work from home</li></ul>Work Location: Hybrid remote in Tampa, FL 33605

Legal Administrative Assistant-Senior Advocacy Unit

Temp Experts

<div>Legal Assistant &ndash; Litigation 
Tampa, FL 
Direct Hire 
In-Office
TempExperts is seeking an experienced Litigation Legal Assistant for a respected law firm in Tampa, FL. This position supports multiple attorneys within a busy litigation practice, providing comprehensive administrative and legal assistance in both Federal and State matters. The ideal candidate will have strong organizational skills, attention to detail, and a deep understanding of court procedures and legal documentation.
Responsibilities:
<ul><li>Provide legal administrative support to litigation attorneys, including case management, document preparation, and correspondence.
</li><li>File pleadings and other documents in Federal and State courts, ensuring compliance with all procedural requirements.
</li><li>Manage case openings, conflicts checks, billing, training, and records coordination.
</li><li>Draft, proofread, and edit correspondence, pleadings, and other legal documents with accuracy and professionalism.
</li><li>Track firm, attorney, and client expenses; process reimbursements and payments.
</li><li>Assist with client billing, including narrative entry, tracking billable tasks, and preparing final invoices.
</li><li>Schedule hearings, court appearances, and client meetings in coordination with attorneys.
</li><li>Calculate legal deadlines and ensure timely completion of required filings.
</li><li>Maintain organized electronic and physical case files.
</li><li>Handle incoming and outgoing mail, calls, and emails with professionalism and confidentiality.
</li><li>Assist with business development event coordination as needed.
</li><li>Deliver consistent, high-quality service to clients, attorneys, and colleagues.
</li></ul>
Requirements/Education:
<ul><li>3&ndash;5 years of law firm experience required, preferably as a litigation legal assistant.
</li><li>Strong knowledge of Federal and State court filing procedures.
</li><li>Experience supporting multiple attorneys simultaneously.
</li><li>Excellent written and verbal communication skills.
</li><li>Proficiency with Microsoft Office and legal document management systems.
</li><li>Exceptional attention to detail, organization, and time management.
</li><li>Must be able to work onsite; this position is not remote or hybrid.
</li></ul>
TempExperts is an Equal Opportunity Employer.</div>

Legal Assistant – Litigation

Morgan & Morgan

<div><div>At Morgan &amp; Morgan, the work we do matters. For millions of Americans, we're their last line of defense against insurance companies, large corporations or defective goods. From attorneys in all 50 states, to client support staff, creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for consumer rights. Our over 6,000 employees are all united by one mission: For the People.</div>
Summary

This role will work closely with a lead attorney and litigation paralegal. Successful candidates will be responsible for areas including but not limited to the following.

Responsibilities
<ul>
<li>Perform administrative duties, such as scheduling calendar hearings and deadlines, organizing case files, and managing logistics</li>
<li>Maintain pleadings and discovery indexes</li>
<li>Organize exhibits, documents, evidence, briefs, and appendices</li>
<li>Implement and improve upon administrative processes for more efficient workflow</li>
<li>Collect, examine, and organize evidence and other legal documents for attorney review and case preparation</li>
<li>Draft and proofread correspondence and legal documents, such as pleadings and contracts</li>
<li>Research regulations, laws, and legal articles to assist with the preparation of reports, case files, and legal advice</li>
<li>Manage client billing by preparing, finalizing, and sending out bills, as well as resolving billing issues in cooperation with the billing attorney</li>
<li>Communicate with clients and witnesses to schedule meetings, interviews, and depositions</li>
<li>Manage, organize, and maintain documents in paper or electronic filing systems</li>
<li>Provide general administrative assistance, such as maintaining the attorney's calendar and making travel arrangements</li>
<li>Performs other related duties as assigned to meet the needs of the business</li>
</ul>
Qualification
<ul>
<li>High school diploma or GED</li>
<li>Associate's Degree in Paralegal Studies, Bachelor's Degree, or a Paralegal Certificate (preferred)</li>
<li>Experience in Personal Injury, Workers Compensation, Premises, First Party or other injury related practice areas (preferred)</li>
<li>At least 2 years of experience as an Administrative Assistant preferably in a law firm setting or in a corporate legal department.</li>
<li>Highly organized with the ability to multitask, prioritize, handle a fast-paced environment, and manage workload with a great attitude and minimal supervision</li>
<li>Strong written and verbal communication skills, including good presentation skills</li>
</ul>
#LI-EM1<div>
Benefits

Morgan &amp; Morgan is a leading personal injury law firm dedicated to protecting the people, not the powerful. This success starts with our staff. For full-time employees, we offer an excellent benefits package including medical and dental insurance, 401(k) plan, paid time off and paid holidays.

Equal Opportunity Statement

Morgan &amp; Morgan provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

E-Verify

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.
Privacy Policy

Here is a link to Morgan &amp; Morgan's privacy policy.</div></div>

Litigation Assistant

Citi

<div><h2 class="jobSectionHeader">Discover your future at Citi</h2>
Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you&rsquo;ll have the opportunity to grow your career, give back to your community and make a real impact.
<h2 class="jobSectionHeader">Job Overview</h2>
The Senior Executive Assistant provides support to another individual or group of individuals by handling correspondence, managing calendars and appointments, arranging conferences and conference calls, making travel arrangements and providing other administrative tasks. 
 
Responsibilities:<ul><li>
Directly supports a C16 level manager and generally supports an entire department</li><li>
Manages day to day calendar(s) of senior management</li><li>
Coordinates all aspects of executive level manager appointments, meetings, receptions and conference calls</li><li>
May prepare and review materials and correspondence for meetings</li><li>
Assist with creation/modification of presentations, spreadsheets, and other various documents</li><li>
Coordinates travel arrangements; prepare and distribute schedules/agendas for travel</li><li>
Prepares, reconciles, and tracks expense reports through Travel and Entertainment Expense system</li><li>
Orders supplies and process invoices through Procure to Pay system</li><li>
Process and follow-up on Virtual Requests</li><li>
Assists in ad-hoc reports special projects as needed</li><li>
Trains, coaches or guides other administrative staff when required</li><li>
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.</li></ul>
Qualifications:<ul><li>
Previous office administration experience preferably within a large and complex financial services or similar organization</li><li>
Highly proficient in Microsoft Office</li><li>
Consistently demonstrates clear and concise written and verbal communication skills</li><li>
Demonstrated ability to quickly gain command of new systems</li><li>
Self-motivated and detail oriented</li></ul>
Education:<ul><li>
Bachelor's/University degree or equivalent experience</li></ul>
-
Job Family Group:
Business Strategy, Management &amp; Administration
-
Job Family:
Administrative Support
-
Time Type:
Full time
-
Primary Location:
Tampa Florida United States
-
Primary Location Full Time Salary Range:
$73,380.00 - $95,720.00 
In addition to salary, Citi&rsquo;s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental &amp; vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
-
Most Relevant Skills
Please see the requirements listed above.
-
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
-
Anticipated Posting Close Date:
Dec 30, 2025
-
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. 
 
View Citi&rsquo;s EEO Policy Statement and the Know Your Rights poster.</div>

Senior Executive Assistant - HR Regulatory Engagement

Law Office of Jessenia Rosales, LLC

The Law Office of Jessenia Rosales serves clients throughout Florida in the practice of family law, criminal defense, civil litigation, personal injury and Immigration. We&rsquo;re seeking a professional, energetic, and compassionate Legal Intake Specialist to join our rapidly growing firm. As a vital member of our team, the Legal Intake Specialist initiates and manages the first contact with our potential clients, interviews and screens them, and analyzes their cases to determine if our firm can help them. Other administrative or clerical responsibilities may also be assigned as needed. The candidate must be fluent in both English and Spanish and possess excellent communication and customer service skills. The candidate also must also be self-motivated, highly organized, detail oriented and require minimal supervision.Responsibilities:<ul><li>Serve as the first point of contact for potential clients, managing incoming and outgoing calls, and responding to online inquiries and referrals in both English and Spanish with professionalism and compassion</li><li>Interview, screen, and evaluate prospective clients to assess their legal needs and determine if our firm can help them</li><li>Collect relevant information about potential clients' cases, such as personal details, facts, documents, witnesses, statute of limitations and other deadlines</li><li>Alert our attorney to potential conflicts of interest identified during the intake process</li><li>Maintain thorough and accurate records in our case management software, ensuring all potential client data is up-to-date and easily accessible</li><li>Schedule appointments with our attorney and prepare relevant materials as needed</li><li>Collaborate with our attorney and team members to facilitate the onboarding of new clients into the firm's workflow</li><li>Provide administrative support to the firm, including data entry, document preparation, and general office support tasks</li><li>Attend regular team meetings and participate in ongoing training opportunities to improve skills and learn best practices</li><li>Contribute to a positive, team-oriented work environment that fosters collaboration, continuous improvement, and client satisfaction</li></ul>Requirements:<ul><li>High school diploma or equivalent</li><li>Fluency in both English and Spanish, with excellent written and verbal communication skills in both languages</li><li>1-3 years of experience in a customer service, legal, or administrative role; Experience in a law firm or legal setting preferred</li><li>Familiarity with case management software, Microsoft 365 (Word, Excel, Outlook), and Adobe Acrobat</li><li>Strong organizational skills; Ability to prioritize and meet deadlines</li><li>A high level of empathy and the ability to maintain confidentiality and handle confidential or sensitive information with discretion</li><li>Strong problem-solving skills, including the ability to think critically and make informed decisions</li><li>Self-motivated, energetic and able to work both independently and as part of a team</li></ul>An employee evaluation will be performed after 90 days to determine suitability and consider an increase in compensation.Job Type: Full-timePay: $17.00 - $19.00 per hourExpected hours: 40 per weekBenefits:<ul><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li></ul>Experience:<ul><li>customer service: 3 years (Required)</li><li>legal: 3 years (Preferred)</li></ul>Language:<ul><li>Spanish (Required)</li><li>English (Required)</li></ul>Shift availability:<ul><li>Day Shift (Required)</li></ul>Ability to Commute:<ul><li>Tampa, FL 33626 (Required)</li></ul>Work Location: In person

Legal Intake Specialist

Lydecker LLP

<div>Position: Trial Attorney

Location: Florida

Practice Group: Mass Tort and General Liability

_____________________________________________________________________________________________

Position Overview:

If you possess a strong work ethic and want to work as a trial attorney for our Florida Offices, this may be the opportunity for you! Great opportunity to manage litigation cases nationally and our complex FL cases!

Job Requirements:
<ul>
<li>This position requires a Florida bar license in good standing</li>
<li>A minimum of JD from an ABA approved law school</li>
<li>A minimum of 10+ years of civil defense litigation experience, preferably in mass tort, multi party litigation, premises liability, construction defect and/or insurance defense litigation.</li>
<li>Trial experience is preferred but not required for this position.
</li><li>Previous experience should include managing up to 30 cases at once, taking and defending depositions, appearance in court, motion, and discovery drafting; mediation and trial experience a huge plus; experience mentoring junior Associates a huge plus</li>
<li>Computer skills: Has basic knowledge of computer operation, internet software, spreadsheet software and word processing software; the use of Microsoft products is preferred. Has the ability to type and operate office equipment.</li>
<li>Be self-motivated and a self-starter, work well independently, and possess strong client communication skills</li>
<li>Oral Communication: Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; participates in meetings when required</li>
<li>Written Communication: Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information</li>
<li>Temperament: Ability to work with little supervision; prioritizes and anticipates work needs; works well under occasional periods of pressure and short deadlines.</li>
<li>Ethics: Keeps client and firm information confidential at all times; understands and implements general rules of ethical behavior applicable to lawyers</li>
</ul>
Job Responsibilities:
<ul><li>Draft/review and respond to petitions/complaints, motions, and written discovery</li>
<li>Attend hearings and meetings with clients when requested</li>
<li>Prepare for and attend depositions</li>
<li>Assist with preparation for and/or participate in mediation and trial</li>
<li>Must be willing and able to bill</li>
<li>Any other duties as assigned</li>
</ul>
What We Offer:
<ul>
<li>One-on-one mentorship and training by Partners</li>
<li>Salary range depending on depth and years of experience</li>
<li>Quarterly bonuses based on your billable hours</li>
<li>Annual performance reviews with potential for sizeable increase in salary</li>
<li>Hybrid work environment</li>
<li>Flexible work hours</li>
<li>Medical Insurance &ndash; Currently provided by Cigna Healthcare with multiple insurance plans to choose from based on your needs &ndash; partially paid for by Firm for the employee; All outpatient mental health services are free of charge with no copays</li>
<li>Optional Dental &amp; Vision Insurance</li>
<li>Optional Voluntary Life and Disability Insurance</li>
<li>Optional Voluntary Accident Insurance</li>
<li>Optional Critical Illness Insurance</li>
<li>Optional Cancer Insurance</li>
<li>Optional Hospitalization Insurance</li>
<li>Optional Health Savings Account</li>
<li>Optional Flexible Spending Account</li>
<li>401k after one calendar year of employment</li>
<li>Paid time off (PTO) to support your overall well-being</li>
<li>Collegial work environment</li>
<li>Perks including Bagel Fridays, Free Snacks, Cuban Coffee (*only in Miami office)</li>
<li>Social events such as Annual Beach Buzz, Attorney Socials, Corporate Run &amp; Holiday Events</li></ul> 


About Lydecker:

Founded in 2003, Lydecker is a growing AV-rated full-service national law firm with almost 140 attorneys in twenty-three offices across the nation.

Vision:

Our vision at Lydecker is to be a trusted partner that redefines excellence in legal services. We envision a future where our innovative approach to client service sets new standards in the legal industry. With a relentless commitment to integrity, collaboration, and excellence, we aspire to be the first choice for clients seeking unparalleled solutions and results. Together, we will shape the future of legal practice, empowering individuals and clients to thrive in an ever-evolving world.

Mission Statement:

At Lydecker, our mission is simple: to exceed client expectations with efficient, strategic, and collaborative service. We are dedicated to long-term success for our clients, attorneys, and staff, fostering a culture of excellence and teamwork.

Company Values:
Excellence: At Lydecker, we are committed to excellence in all that we do. We strive for the highest standards of quality, professionalism, and innovation in delivering legal services. Our dedication to excellence drives us to continually improve, adapt, and exceed expectations.

Integrity: Integrity is the cornerstone of our relationships, both internally and with our clients. We conduct ourselves with honesty, transparency, and ethical behavior always. Trust is paramount, and we uphold the highest standards of integrity in every interaction, decision, and action we take.

Collaboration: We believe in the power of collaboration to achieve greater success. At Lydecker, we foster a culture of teamwork, respect, and support among our attorneys and staff. By working together seamlessly, leveraging diverse perspectives, and sharing knowledge, we maximize our collective talents to deliver exceptional results for our clients.

Care: We take care of our people because we genuinely care about each one of them, and we believe that by fostering a culture of care, we can create a more resilient, supportive, and successful organization for all. We show that we care about our employees through employee well-being, professional growth and development, work-life balance, diversity and inclusion, and community engagement.

Why Join Lydecker? We are a growing national litigation firm built on the traditional values of hard work and taking care of our clients.

Diverse and Inclusive Ownership &amp; Administrative Leadership. We take pride in having a significant portion of our attorneys and administrative leadership being a part of diverse groups. Many of our Firm's Shareholders and Administrative Leadership Team self-identify as historically underrepresented groups such as people of color, women, persons with disabilities, and/or LGBTQIA+.
Career Advancement Prospects. We are sprinting toward growth and invite you to sprint alongside us! Experience swift career progression, hands-on litigation learning, and abundant opportunities for professional development with mentoring from more senior attorneys in small, collaborative practice groups.

Flexible Work-Life Integration. We value your need to have a flexible schedule and work from home and hybrid work opportunities. Enjoy work life balance at our firm.

Extensive Perks. Competitive salaries, quarterly bonus opportunities based on billable hours, paid time off, top-notch medical insurance with no copay for outpatient mental health access, paid parking or commuter benefits, and a robust 401k plan.

To learn more about Lydecker LLP, please visit our website at www.Lydecker.com or visit LinkedIn #LydeckerCareers #LydeckerLife #LydeckerAuthenticDiversity

Lydecker LLP is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability.

Lydecker is not currently accepting resumes or inquiries from outside recruiters or agencies.
 
##
Equal Opportunity Employer 
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.</div>

Trial Attorney - Mass Tort

Buckeye Global

<div>**Job Title: *HR Assistant II* **

**Job Duration: *6 Months Contract &ndash; W2* **

**Job Location: **2202 N. Westshore Blvd, Suite 250, Tampa, FL 33607 (Hybrid)

**Note:

**
<ul>
<li>HYBRID: 3 Days Onsite</li>
<li>AA is fine. Manager would like this person to have Service Now experience along with payroll inquiry resolution. They don&rsquo;t need to know how to process payroll, rather understand logic of how timekeeping and payroll works to be able to answer employee questions.</li>
<li>Customer Service experience and Success Factors also helpful.</li>
<li>What makes a candidate stand out to the manager:</li>
</ul>
Prior contact center experience and inbound phone calls case management. Calls can be related to pay inquires, LOA, etc

**Job Description:
**

Responsible for providing administrative support by documenting employee data changes, performance reports, and communications.

Qualifications: Bachelor's Degree
<ul>
<li>HR Contact Center Support to include answering inbound phone calls, creating cases, payroll inquiry support, other administrative duties as assigned.</li>
<li>The role is more of a high caliber customer service representative and maintaining data versus a typical HR role</li>
<li>Attention to detail and critical thinking skills are a must</li>
<li>Potential for extensions</li>
<li>Use of case management software and call management software preferred. They use ServiceNow for Case Management.</li>
<li>Microsoft Outlook/Teams/Excel experience.</li>
<li>Looking for at least 5 years of experience</li>
<li>Spanish language skills highly preferred.</li>
</ul>
<ul><li>Call Center</li></ul>
<ul><li>
Answer and field all types of calls that come in &ndash; provide assistance and/or direction.</li></ul>
<ul><li>Payroll Support</li></ul>
<ul>
<li>Closely partner with Payroll team as it relates to inquiries</li>
<li>Field employee and HR payroll questions to properly direct them to the right resolution</li>
</ul>
<ul><li>Day-to-day Support</li></ul>
<ul>
<li>Provide One HR expertise and support to the HR community and employees</li>
<li>Tuition Reimbursement processing</li>
<li>Employee Verifications</li>
<li>Policy Questions &amp; Compliance and Policy Acknowledgements</li>
</ul>
Thanks &amp; Regards,

**

**

**

**

**Afshiya Moajama, Sr. Recruiter.

**

**E-mail-

[afshiya

@buckeyeglobalit.com

**](mailto:afshiya@buckeyeglobalit.com)

**Phone: +

1 (614) 385- 1120

**

| || |

**

**

Global Workforce Solutions | Certified MBE &amp; EDGE Company | Microsoft Partner

Direct Hire | Contingent Staffing | SOW Services | Clinical Staffing| IT Consulting | Payrolling

Salary info:

$20 - $22 / hr</div>

customer service representative

Explore 56+ Legal administrative assistant senior advocacy unit in Tampa this December. Find roles across top companies and apply now to boost your career.