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commercial sales supervisor Jobs in Kuwait

commercial sales supervisor

local sales service unit manager

<div>
 At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we&rsquo;ll give you what you need to make it happen. It won&rsquo;t always be easy, growing takes grit. But at ABB, you&rsquo;ll never run alone. Run what runs the world.
 <br/>
 <br/>
 This Position reports to:
 <br/>
 <br/>
 Hub Division Controller, IAEN, IMEA
 <br/>
 <br/>
 <br/>
 <strong>
  Your Role And Responsibilities
  <br/>
  <br/>
 </strong>
 Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences. You will be working as Local Sales &amp; Service Unit Manager, will be part of Process Automation Business Area for Energy Industries division based in Kuwait.
 <br/>
 <br/>
 The work model for the role is: onsite/hybrid
 <br/>
 <br/>
 This role is contributing to the PAEN in Kuwait.
 <br/>
 <br/>
 <strong>
  You will be mainly accountable for:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Creating new business opportunities from contract &amp; non-contract customers by existing and new service product introduction and product mapping within product lifecycle, inclusive of preventive or corrective maintenance contract and spare parts to end-users
  </li>
  <li>
   Service sales according to service maintenance program and other site service activities to meet or exceed sales target, selling product services to customers, focusing on volume, mix and profitability targets.
  </li>
  <li>
   Attending to end-users regularly for on-site installation and service requirement, coordinating with factory/HUB/Cluster for additional support as and when required.
  </li>
  <li>
   Maintaining good customer relationships and customer satisfaction and working with local and global side by using the sales tools to improve the processes
  </li>
  <li>
   Standardizing the offering for service products
  </li>
  <li>
   Re engagement with end user, focus and drive service business utilizing service portfolio levers. Reengagement within country EPC players.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <em>
   Our team dynamics
   <br/>
   <br/>
  </em>
 </strong>
 You will join a dynamic team, where you will be able to thrive, lead and drive transformational success.
 <br/>
 <br/>
 <br/>
 <strong>
  Qualifications For The Role
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s degree in electrical/Electronics/Instrumentation engineering
  </li>
  <li>
   Minimum 5-10 years&rsquo; experience in Service Business and 5-10 years in Service Sales leadership position, along with good knowledge and understanding of service solutions applicable in energy industries.
  </li>
  <li>
   Good understanding of Energy Industries business.
  </li>
  <li>
   Customer focused with Experience from project delivered and knowledge of sales process.
  </li>
  <li>
   Strong customer focus, result-oriented, leadership, service mindset and ability to work across reporting lines and able to collaborate effectively with others across different areas or functions.
  </li>
  <li>
   Excellent communication skills in English and Arabic.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What's in it for you?
  <br/>
  <br/>
 </strong>
 We want you to bring your full self to work&mdash;your ideas, your energy, your ambition. You&rsquo;ll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.
 <br/>
 <br/>
 Join us. Be part of the team where progress happens, industries transform, and your work shapes the world.
 <br/>
 <br/>
 Run What Runs the World.
 <br/>
 <br/>
 #ABBCareers
 <br/>
 <br/>
 #RunwithABB
 <br/>
 <br/>
 #Runwhatrunstheworld
 <br/>
 <br/>
 <br/>
 <strong>
  More About Us
  <br/>
 </strong>
 ABB&rsquo;s Energy Industries division is enabling safe, smart, and sustainable projects and operations for businesses across the oil, gas, chemicals, power generation, life sciences and water sectors. Driving integrated solutions that automate, digitalize, and electrify industry we connect our people and technology to help our customers adapt and succeed. With over 50 years domain expertise, we continue to innovate and reshape traditional approaches across the energy sector. Our technologies and solutions are designed to create value, improving operational efficiency and productivity, enhancing safety and minimizing risk. We support the development of new and renewable energy models - enabling energy efficient and low carbon operations across traditional industries.
 <br/>
 <br/>
 We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.
</div>


Local Sales & Service Unit Manager

Trane Technologies

<div>
 At Trane TechnologiesTM and through our businesses including Trane&reg; and Thermo King&reg;, we create innovative climate solutions for buildings, homes, and transportation that challenge what&rsquo;s possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.
 <br/>
 <br/>
 <strong>
  Job Summary：
  <br/>
  <br/>
 </strong>
 Functions as Service Business Leader. Responsible for the administration, implementation, and management of the services sales and fulfillment processes in its goal of operational excellence. Responsible for the performance of the Service area and is accountable for the strategy and achievement of specific business objectives.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Responsible for driving the services business from both sales and fulfillment front for the Kuwait region.
  </li>
  <li>
   Drive market coverage through sales teams, monitor quotation pipeline and address customer needs
  </li>
  <li>
   Ensures quality standards of all service operation processes and functions required for execution of work and customer satisfaction.
  </li>
  <li>
   Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees
  </li>
  <li>
   Responsible for achieving mission objectives regarding sales, profit, and management of resources such as backlog analysis, Work in Progress (WIP), overhead management, local inventory management, etc.
  </li>
  <li>
   As a member of the leadership team, responsible for participating in annual operating plan preparation.
  </li>
  <li>
   Monitor, measure, and modify process and process measurements to effectively and efficiently meet customer needs and business objectives.
  </li>
  <li>
   Develop and implement new service products following the market environment, demand and technology evolution.
  </li>
  <li>
   Manage the fulfillment teams, both back end and front end.
  </li>
  <li>
   Works with HVAC Fulfillment leader and Technician supervisors to establish required skill sets, talents, and capabilities.
  </li>
  <li>
   Monitor and drive training programs and service engineers &amp; technicians career development.
  </li>
  <li>
   Works as liaison between business unit/corporate and service team to resolve issues.
  </li>
  <li>
   Interacts with sales to ensure smooth hand off of projects from the sales process.
  </li>
  <li>
   Drive the resolution of the in warranty issues to satisfy the customer and protect the Company interest.
  </li>
  <li>
   Conducts performance appraisals in line with service/sales/supervisory personnel to recommend raises, promotions, training, and disciplinary actions.
  </li>
  <li>
   Manages performance by monitoring service personnel effectiveness and efficiency in relation to customer service and operating plan goals.
  </li>
  <li>
   Maintains quality standards by ensuring effective supervision and inspection job sites.
  </li>
  <li>
   Maintains customer satisfaction by investigating concerns, implementing corrective action, and communicating with customers and staff as needed.
  </li>
  <li>
   Responsible for internal communications flow between service personnel and leadership team.
  </li>
  <li>
   Responsible for maintaining organization&rsquo;s expertise of Trane and competitor&rsquo;s products, product design, and requirements for installation as well as working knowledge of HVAC principles to support solutions-based business strategy.
  </li>
  <li>
   Reviews project measurements and monitors projects through completion.
  </li>
  <li>
   Responsible for administering safety and environmental program in the service area.
  </li>
  <li>
   Flexibility to work outside normal working hours and weekends, as required.
  </li>
  <li>
   Drive the service excellence to be a local market leader.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s degree in mechanical engineering is preferred.
  </li>
  <li>
   A minimum of + 5 years of experience in leading and managing teams, showcasing ability to guide and inspire team members toward achieving exceptional results.
  </li>
  <li>
   + 5 years of proven experience in P&amp;L Management, highlighting expertise in effectively driving financial performance and strategic decision-making.
  </li>
  <li>
   Demonstrate strong time management skills, efficiently juggling tasks, and priorities to consistently meet deadlines and achieve stream objectives.
  </li>
  <li>
   Previous experience in a similar position in the HVAC industry is a must, Rental &amp; Energy Services experience is a plus
  </li>
  <li>
   Previous experience in managing sales team, fulfillment personnel. Experience in managing managers is a plus.
  </li>
  <li>
   The successful candidate will be able to demonstrate excellent communication, presentation, and problem-solving skills.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Key Competencies
  <br/>
  <br/>
 </strong>
 We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.
</div>


Services Leader

Hilton

<div><p>Group, Conference, and Events Sales Manager</p><p>
A Group, Conference, and Events (GCE) Sales Manager manages the Groups, Conference and Events Sales office and the on-property Reservations Team to actively convert customer enquiries into confirmed sales.<br>
</p><br>
<br>
<b>What will I be doing?</b><p><br>
As Group, Conference, and Events (GCE) Sales Manager, you will manage the Groups, Conference and Events Sales office and the on-property Reservations Team to actively convert customer enquiries into confirmed sales. The Group, Conference, and Events (GCE) Sales Manager will interact frequently with customers and Guests to learn about their needs and develop relationships from which to earn repeat and expanded business. Specifically, you will be responsible for performing the following tasks to the highest standards:</p><ul>
<li>Maximise all Group, Conference, and Event revenue opportunities</li>
<li>Review business plans, identify gaps and ensure proactive efforts to fill capacity and meet set targets</li>
<li>Contribute to the selling strategy of the hotel, and manage the departments' adherence to achieving that strategy</li>
<li>Understand the competitive market place and implement approaches to ensure the hotel stays ahead in the local market</li>
<li>Conduct weekly spot checks of five bookings carried out with a minimum of 90% achieved in any departmental and system audits for any Team Member</li>
<li>Ensure the Group, Conference, and Events (GCE) Sales Team Members are developed effectively and generate a culture of high quality standards for relationship building, customer service, selling techniques, and billing and processing contracts</li>
<li>Manage and develop the Group, Conference, and Events (GCE) Sales Team to ensure career progression and effective succession planning within the hotel and company</li>
<li>Organise hotel promotional activities</li></ul><b>
What are we looking for?</b><p><br>
A Group, Conference and Events Sales Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:</p><ul>
<li>Demonstrated previous managerial or supervisory experience in a Reservations and/or Conference and Events Sales function in the hotel/leisure sector</li>
<li>Strong leadership skills to effectively manage and motivate the team to achieve high levels of performance and exceed targets</li>
<li>Strong analytical skills to understand key business indicators and competitive trends and develop approaches to these challenges</li>
<li>Excellent selling capability and an ability and desire to coach selling techniques to their team</li>
<li>Excellent organisational and planning skills</li>
<li>Accountable and resilient</li>
<li>Ability to work under pressure</li>
<li>Flexibility to respond to a range of different work situations</li></ul>
<p>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:</p><ul>
<li>Knowledge of the hotel property management systems</li>
<li>Previous experience in the same or similar role</li></ul><br>
<b>
What will it be like to work for Hilton?</b><br>
<p>Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</p></div>

Group, Conference, and Events Sales Manager

<div>
 A Group, Conference, and Events (GCE) Sales Manager manages the Groups, Conference and Events Sales office and the on-property Reservations Team to actively convert customer enquiries into confirmed sales.
 <br/>
 <br/>
 <strong>
  What will I be doing?
  <br/>
  <br/>
 </strong>
 As Group, Conference, and Events (GCE) Sales Manager, you will manage the Groups, Conference and Events Sales office and the on-property Reservations Team to actively convert customer enquiries into confirmed sales. The Group, Conference, and Events (GCE) Sales Manager will interact frequently with customers and Guests to learn about their needs and develop relationships from which to earn repeat and expanded business. Specifically, you will be responsible for performing the following tasks to the highest standards:
 <br/>
 <br/>
 <ul>
  <li>
   Maximise all Group, Conference, and Event revenue opportunities
  </li>
  <li>
   Review business plans, identify gaps and ensure proactive efforts to fill capacity and meet set targets
  </li>
  <li>
   Contribute to the selling strategy of the hotel, and manage the departments' adherence to achieving that strategy
  </li>
  <li>
   Understand the competitive market place and implement approaches to ensure the hotel stays ahead in the local market
  </li>
  <li>
   Conduct weekly spot checks of five bookings carried out with a minimum of 90% achieved in any departmental and system audits for any Team Member
  </li>
  <li>
   Ensure the Group, Conference, and Events (GCE) Sales Team Members are developed effectively and generate a culture of high quality standards for relationship building, customer service, selling techniques, and billing and processing contracts
  </li>
  <li>
   Manage and develop the Group, Conference, and Events (GCE) Sales Team to ensure career progression and effective succession planning within the hotel and company
  </li>
  <li>
   Organise hotel promotional activities
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What are we looking for?
  <br/>
  <br/>
 </strong>
 A Group, Conference and Events Sales Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
 <br/>
 <br/>
 <ul>
  <li>
   Demonstrated previous managerial or supervisory experience in a Reservations and/or Conference and Events Sales function in the hotel/leisure sector
  </li>
  <li>
   Strong leadership skills to effectively manage and motivate the team to achieve high levels of performance and exceed targets
  </li>
  <li>
   Strong analytical skills to understand key business indicators and competitive trends and develop approaches to these challenges
  </li>
  <li>
   Excellent selling capability and an ability and desire to coach selling techniques to their team
  </li>
  <li>
   Excellent organisational and planning skills
  </li>
  <li>
   Accountable and resilient
  </li>
  <li>
   Ability to work under pressure
  </li>
  <li>
   Flexibility to respond to a range of different work situations
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
 <br/>
 <br/>
 <ul>
  <li>
   Knowledge of the hotel property management systems
  </li>
  <li>
   Previous experience in the same or similar role
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What will it be like to work for Hilton?
  <br/>
  <br/>
 </strong>
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 <br/>
 <br/>
 <strong>
  Work Locations
  <br/>
  <br/>
 </strong>
 Waldorf Astoria Kuwait
 <br/>
 <br/>
 <strong>
  Schedule
  <br/>
  <br/>
 </strong>
 Full-time
 <br/>
 <br/>
 <strong>
  Brand
  <br/>
  <br/>
 </strong>
 Waldorf Astoria Hotels &amp; Resorts
 <br/>
 <br/>
 <strong>
  Job
  <br/>
  <br/>
 </strong>
 Sales
</div>


DELTA JEWELRY

<p><b>We are seeking a jewelry sales assistant associate/apprentice to join the Senior sales manager and shop coordinator</b>.</p><p>The business is a long standing, reliable and integrated jewelry retailer, having the reputation of quality checks on gemstones and diamonds. Clients are very diverse from high echelon and caliber families to local merchants and also visitors and tourists.</p><p>The ideal candidate will have a passion for jewelry, learning, growth and will have phenomenal work ethics.</p><p>Expectations include:</p><p>Education in business/communications or significant experience in sales and customer service</p><p>Teachability and an enthusiastic/positive attitude to gain thorough training all metrics of the industry, such as inspection, authenticity verification, quality control, design research, repair and customization, etc.,</p><p>High attention to customer needs and excellent communication skills and willingness to learn from a very senior and experienced jeweler</p><p>Having flexibility in schedule if there is need for coverage</p><p>Ability to provide customers with product knowledge</p><p>Medium to advanced knowledge of accounting to assist with transaction processing and records</p><p>Highly intelligent, organized and detail oriented with great back for presentation and esthetics</p><p>Reliable transportation</p><p>Pristine punctuality</p><p>Commission negotiable</p><p>Potential for reference upon great performance</p><p>Job Types: Part-time, Internship</p><p>Pay: From KD300.000 per month</p>

Jewelry Store apprentice and assistant sales associate

Canonical

<div>
 Canonical is a leading provider of open-source software and operating systems for global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in more than 80 countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
 <br/>
 <br/>
 The company is founder led, profitable and growing.
 <br/>
 <br/>
 We are hiring a
 <strong>
  Lead Golang Software Engineer
 </strong>
 at any seniority level, who strives for the highest engineering quality, seeks improvements, continuously develops their skills, and applies them at work. This is an exciting opportunity to work with many popular software systems, integrations technologies, and exciting open-source solutions.
 <br/>
 <br/>
 The Commercial Systems unit is conceived as six engineering teams that closely collaborate with other engineering and business teams at Canonical. Services designed, developed, and operated by the Commercial Systems unit are at the heart of Canonical business and Golang plays an integral role in it. We are looking for software engineers for these teams:
 <br/>
 <br/>
 The
 <strong>
  Billing team
 </strong>
 designs, develops, and operates a Golang service that provides a standardized and scalable capability to turn metrics into billable amounts, enable customers to see their current spend with Canonical at any time, and ensure accurate, reliable, and timely billing. The service further integrates with other engineering, business, payment systems. This team is an excellent match for any software engineer interested in growing their skills in the billing and payment processing domain.
 <br/>
 <br/>
 The
 <strong>
  Contracts
 </strong>
 team designs, develops, and operates a Golang service that will become the single source of truth for all contracts with all customers. The service provides a standardized CPQ capability and stores signed contracts in a structured format. The service further integrates with other engineering and business systems including a CRM system and an accounting system. This team is an excellent match for any software engineer interested in understanding sales and revenue processes and growing their skills beyond software engineering.
 <br/>
 <br/>
 The
 <strong>
  Livepatch
 </strong>
 team designs and develops a service for the delivery of Linux kernel patches to shrink the exploit window for critical and high severity Linux kernel vulnerabilities, by patching the Linux kernel between security maintenance windows, while the system runs. The engineering team behind this product develops Golang based client and backend components, while another Canonical team, the Kernel team, develops the security patches. This team is a great opportunity for a software engineer interested in security and with a strong focus on engineering quality and reliability.
 <br/>
 <br/>
 <strong>
  Location
 </strong>
 : This role will be based remotely in the EMEA region.
 <br/>
 <br/>
 <strong>
  The role entails
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Develop engineering solutions leveraging Golang
  </li>
  <li>
   Lead technical designs, code reviews, and implementation
  </li>
  <li>
   Deploy and operate services developed by the team
  </li>
  <li>
   Coach, mentor, and offer career development feedback to colleagues
  </li>
  <li>
   Develop and evangelize great engineering and organizational practices
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What we are looking for in you
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Exceptional academic track record from both high school and university
  </li>
  <li>
   Undergraduate degree in a technical subject or a compelling narrative about your alternative chosen path
  </li>
  <li>
   Track record of going above-and-beyond expectations to achieve outstanding results
  </li>
  <li>
   Experience with software development in Golang
  </li>
  <li>
   Professional written and spoken English with excellent presentation skills
  </li>
  <li>
   Result-oriented, with a personal drive to meet commitments
  </li>
  <li>
   Ability to travel internationally twice a year, for company events up to two weeks long
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Nice-to-have skills
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Performance engineering and security experience
  </li>
  <li>
   Experience with accounting, sales, sales operations, or other business roles
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What we offer colleagues
  <br/>
  <br/>
 </strong>
 We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
 <br/>
 <br/>
 <ul>
  <li>
   Distributed work environment with twice-yearly team sprints in person
  </li>
  <li>
   Personal learning and development budget of USD 2,000 per year
  </li>
  <li>
   Annual compensation review
  </li>
  <li>
   Recognition rewards
  </li>
  <li>
   Annual holiday leave
  </li>
  <li>
   Maternity and paternity leave
  </li>
  <li>
   Employee Assistance Program
  </li>
  <li>
   Opportunity to travel to new locations to meet colleagues
  </li>
  <li>
   Priority Pass, and travel upgrades for long haul company events
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  About Canonical
  <br/>
  <br/>
 </strong>
 Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
 <br/>
 <br/>
 <strong>
  Canonical is an equal opportunity employer
  <br/>
  <br/>
 </strong>
 We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
 <br/>
 <br/>
</div>


Lead Golang Software Engineer, Commercial Systems

Prada

<div><div><div><div><div><i>Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Versace, Church&rsquo;s, Car Shoe and Luna Rossa brands, and has employees of over 100 nationalities.</i></div><div></div><div><b><br>
Job summary/Purpose</b></div>
<div><i>
You are the SM&rsquo;s alter ego and act as its deputy; you are expected to stand in for him/her whenever the necessity arises to take leadership of the store.</i></div>
<div><i>
As the Prada Assistant Store Manager, you are a passionate Brand Ambassador and a business leader, who conveys the Prada philosophy and values to the local market, the Store team and to the final Client.</i></div>
<div><i>
You are a driven business owner and you hold yourself accountable to support the Store Manager to achieve a successful overall store performance, assisting them in analyzing reports and developing action plans</i></div>
<div><i>
You guarantee an extraordinary Client experience, by being present on the sales floor and leading by example to placing the Client above all</i></div>
<div><i>
You are a motivating and inspiring leader; you inspire and motivate the team to achieve business goals ensuring their skills are maximized.</i></div>
<div><i>
You manage all operational activities related to your Store, ensuring that Company policies and procedures are proactively put in place while ensuring consistency and compliance with corporate guidelines.</i></div>
<div><b>
Responsibilities</b></div>
<div><b>
 Leading the Business</b></div>
<div>
<div><ul><li>Support the SM in defining Business strategies to exceed Financial targets and maximize sales performances contributing to support the success of the entire store;</li>
<li>Make commercial recommendations to SM and to relevant functions to generate sales and increase productivity</li>
<li>Coach the Store team in developing concrete action plans and to exceed their KPI targets, including cross selling and up selling among product categories</li>
<li>Be constantly up-to-date on market trends and share insights with relevant functions</li>
<li>Be a brand \ambassador by representing the Company both within the local market (activities, relevant events), as well as on the sales floor, ensuring a proper approach and service to the Clients.</li>
<li>Foster the Omni Channel awareness among the team, as well as encourage and support the team in using digital tools to improve the relationship with clients and achieving the business objectives;</li>
<li>Foster the E commerce channel development through a timely response to orders received, always delivering a high standard of service;</li>
<li>Foster the product knowledge w&#305;th&#305;n the floor and work with relevant functions to support product/ collection training needs</li>
</ul>
</div></div><div><b>Team Management</b></div>
<div>
<div><ul><li>Act as a strong Staff motivator, promoting team sp&#305;r&#305;t through effective communication, and cultivating a positive and energetic environment, even to the eyes of the Client;</li>
<li>Be act&#305;vely involved &#305;n the recruitment process (market mapping, profile definition and interview process) - together with or delegated by SM</li>
<li>Support the SM to identify talents within your team to propose for internal development opportunities, in order to define the correct development processes</li>
<li>Master fully all company tools and applications including IT and digital, and train all new employees on policies and procedures</li>
<li>Together with the SM, ensure efficient team organization, consistent with business needs and delegation of responsibilities</li>
<li>Lead by example to ensure the Team operate with the highest level of care and respect for the Product, evident in every ceremony or procedure;</li>
<li>Ensure the team is always updated about all the various activities the Company is involved in (Prada Journal)</li>
<li>Coordinate with relevant functions, to propose and support product and collection training needs</li>
</ul>
</div> </div><div><b>Client development</b></div>
<div>
<div><ul><li>Place the Client above all, leading by example to create a welcoming environment and ensure the Team strives to meet their every need and request;</li>
<li>Foster a Client centric mindset developing and maintaining solid Client relationships and enforcing meaningful after sales experiences</li>
<li>Guarantee an excellent Client satisfaction and the highest level of Client service ensuring the consistent execution of the Prada Selling Ceremony</li>
<li>Proactively suggest to SM opportunities to gain new customers and increase the repurchase rate</li>
<li>Define with SM the targeted clientelling actions to strengthen customer loyalty</li>
</ul>
</div></div><div><b>Boutique care</b></div>
<div>
<div><ul><li>In partnership with SM, ensure display attracts Clients and maximizes sales, in accordance with Company guidelines</li>
<li>Contribute with the SM to prov&#305;de feedback and suggestions when necessary to the Visual Merchandising and the Retail Merchandising departments</li>
<li>Ensure enforcement of Company procedures on cash activity, inventory, logistics and all main reporting activities requested by head office</li>
<li>Working with SM, guarantee an effect&#305;ve and eff&#305;c&#305;ent care of Company&rsquo;s assets care in back of house and ensure cooperation with front of house</li>
<li>Guarantee the staff grooming to be up to standard</li>
<li>Promote synergy and cooperation between front and back of house</li>
<li>Together with the SM ensure the store complies with the requirements for the inventory control management and the organization of all activities linked to the fiscal stock inventory.</li>
</ul>
</div> </div><div><b>Events Organization</b></div>
<div>
<div><ul><li>Following Company guidelines, propose new opportunities for local events in partnership with local Stakeholders and Influencers</li>
<li>Analyze and define benchmarks with local competitors&rsquo; events and share the information with the Head Quarter Events department</li>
</ul>
</div></div><div>These activities are intended to be illustrative and not exhaustive.</div><br>
<div></div>
<div><i>
Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.</i><br>
<i>Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. We believe that diversity is a value and we are committed to build a fair and respectful workplace for all.</i></div></div></div></div></div>

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