customer contract management lead / manager Jobs in Istanbul

customer contract management lead / manager

demand planning lead, consumer products Jobs in Istanbul

demand planning lead, consumer products

distribution and logistics analyst, turkiye Jobs in Istanbul

distribution and logistics analyst, turkiye

engineering team leader

global lojistik kontrol ve uyumlandırma uzmanı Jobs in Istanbul

global lojistik kontrol ve uyumlandırma uzmanı

logistics and optimization lead specialist

Tüpraş

<div>
 
 If you want to be a part of the T&uuml;pra&scedil; family, let's get to know each other better.
 
 
 At T&uuml;pra&scedil;, we work passionately as a pioneering company that respects the environment and life values to create a better future with our R&amp;D and advanced technology competencies.
 
 
 The trust, respect and mutual understanding we have for each other unite us around our common goals to achieve better with a safe and agile mind, and we produce holistic solutions with the responsibilities and initiatives we take.
 
 
 We are prone to teamwork, adopt an agile work culture, work innovation and future-oriented, and carry each other and our business forward through cooperative dialogues.
 
 
 
 
 
 
 What You'll Do?
 
 
 
 
 
 
 &bull;Planning T&uuml;pra&scedil;'s domestic transportation to Terminals, Refineries and Customers, and ensuring that transportation is carried out in accordance with the plans.
 
 
 &bull;Providing value-added service through customer transportation, increasing customer satisfaction and generating income for the company.
 
 
 &bull;To determine the necessary performance indicators in order to use all resources in the most efficient way, to make monthly &amp; annual plans, to identify and implement the necessary initiatives for improvement.
 
 
 &bull;To analyze and report benefit/cost/performance regarding logistics operations together with the Performance &amp; Analytics team.
 
 
 &bull;To ensure the necessary coordination and optimization of supply operation processes with refinery units, Sales and Planning teams, Trading units, logistics stakeholders and customers
 
 
 &bull;Developing and monitoring projects to eliminate logistics bottlenecks, plan capacity appropriately and create new sales channels.
 
 
 &bull;Designing and implementing operational excellence and flexibility initiatives that can adapt to changing market conditions.
 
 
 &bull;Following the market, providing the necessary data flow within the company, giving input to strategic decisions.
 
 
 &bull;Designing and managing the necessary processes to ensure transportation safety.
 
 
 &bull;To follow the practices required to be carried out within the framework of laws and regulations in terms of transportation, to manage the necessary process changes, to fulfill or ensure the requirements of current legislation and in-company regulations, standards and instructions.
 
 
 &bull;Ensuring the establishment, implementation and follow-up of procedures and systematics related to logistics operations.
 
 
 &bull;Completing the steps of the ship approval process and negotiating with compliance, and legal teams.
 
 
 
 
 
 
 What We Look For?
 
 
 
 
 
 
 &bull;Bachelor&rsquo;s degree in Engineering Faculties or related fields,
 
 
 &bull;Minimum 2 years of proven experience in similar roles,
 
 
 &bull;Solid understanding of MS Office applications,
 
 
 &bull;Fluent, professional English proficiency,
 
 
 &bull;Adaptable to a fast-paced and agile work culture,
 
 
 &bull;Great problem-solving, communication, and interpersonal skills,
 
 
 &bull;Thriving by different perspectives and showing flexibility,
 
 
 &bull;Having an analytical, innovative mindset, and taking initiative,
 
 
 &bull;A great team player with a go-getter attitude,
 
 
 &bull;Preferably have knowledge of critical parameters of fuel logistics operation
 
 
 
 
 
 
 How will you be notified about the progress of the application process?
 
 
 
 
 
 
 We will notify you by email at the end of each step. Therefore, we kindly ask you to actively check the mailbox (including junk/spam/junk folders) of the e-mail address you applied to.
 
 
 
 
 
 
 *The only criterion evaluated in recruitment and employment is suitability for the job; equal opportunity is provided without any discrimination.
 
 
 
 
</div>

Logistics and Optimization Lead/Specialist

Roche

<div>At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.<div>
The Position</div>
We are looking for a Logistics Operations Specialist at Roche Diagnostics.<div>
About the Role</div>
At Roche Diagnostics Turkey, the Logistics Operations Specialist plays a strategic role in the end-to-end management of logistics processes. 
This position is responsible not only for executing daily operations but also for driving efficiency, system accuracy, digital transformation, and a culture of continuous improvement.
The role supports Roche&rsquo;s operational excellence vision across 3PL management, SAP integration, inventory optimization, transportation non-conformance management, sustainability, and budget control.<div>
Key Responsibilities:</div><div>
Operational Excellence &amp; System Accuracy</div><ul><li>
Systematically monitor inbound and outbound operations, ensuring data accuracy between SAP and 3PL systems</li><li>
Identify transportation or SAP-related issues, create tickets to the global support team, and manage resolution through IT or other stakeholders (e.g., e-invoice partners)</li><li>
Analyze inventory discrepancies and manage return or disposal processes as required</li><li>
Conduct monthly stock counts with 3PL, verify system accuracy for occupied and empty locations, and coordinate annual count preparations</li><li>
Ensure full compliance of logistics operations with GDP, SHE, environmental, and quality standards (Roche Global Standards &amp; MQMS)</li><li>
Manage waste and disposal processes in line with Roche&rsquo;s environmental sustainability principles</li></ul> 
Inventory &amp; Warehouse Management<ul><li>
Analyze slow-moving inventory to maintain optimal stock levels and proactively manage shelf-life control and disposal planning</li><li>
Perform stock corrections and improvement actions, ensuring location-based optimization in line with fluctuating sales volumes</li><li>
Oversee physical destruction activities and coordinate the preparation of quarantined materials for disposal</li></ul>
Transportation &amp; Network Optimization<ul><li>
Collaborate closely with 3PL partners on vehicle capacity and network optimization to improve efficiency</li><li>
Support the preparation of distribution plans and city-based delivery schedules</li><li>
Enhance operational efficiency and cost effectiveness in transportation flows</li></ul> 
Digitalization &amp; Process Improvement<ul><li>
Utilize digital tools such as SAP, Power BI, and Tableau to measure performance and identify improvement opportunities</li><li>
Actively contribute to automation, data integrity, and system integration projects</li><li>
Foster a continuous improvement mindset and support the implementation of Lean methodologies</li></ul> 
Collaboration &amp; Stakeholder Management<ul><li>
Build strong cross-functional collaboration with global, regional, and local stakeholders (Order Management, Finance, Quality, IT, 3PL, etc.)</li><li>
Support transparent information flow between global and local processes to ensure operational visibility</li><li>
Actively participate in regional and global logistics projects (e.g., process harmonization, 3PL transition, SAP EWM rollout)</li></ul>
Reporting, Analysis &amp; Performance Management<ul><li>
Prepare monthly operational KPI reports and reconcile findings with 3PL data to identify gaps</li><li>
Track logistics performance indicators (KPIs), perform root cause analyses, and develop improvement plans</li><li>
Generate actionable insights from operational data to support strategic planning</li><li>
Prepare stock level, disposal, and shipment reports, providing analytical support where needed</li></ul> 
Financial &amp; Budget Management<ul><li>
Communicate material requirements to the procurement team via ERP (operational purchases, disposal, packaging, pallets, etc.)</li><li>
Manage related logistics (OPEX) budgets and verify all service invoices for approval</li><li>
Identify and report cost efficiency opportunities to management</li></ul><div> 
Who You Are</div><ul><li>
Bachelor&rsquo;s degree in a relevant field</li><li>
Minimum 5 years of experience in Supply Chain, Logistics Operations, or Inventory Control</li><li>
Preferably experienced in Diagnostics or Pharmaceutical distribution sectors</li><li>
Proficient in SAP (MM &amp; E-WM), Power BI, Tableau, Excel, and PowerPoint</li><li>
Strong command of English, both written and spoken</li><li>
Experienced in SAP interfaces, and capable of managing e-invoice and e-waybill integrations</li><li>
Solid knowledge of warehouse operations (3PL management experience is an asset)</li><li>
Analytical thinker with strong communication and problem-solving skills</li><li>
Able to collaborate effectively across multiple departments within the supply chain</li></ul> 
Available to work on-site 5 days per week at the Tuzla DHL Asya 1 facility<div>
Who we are</div>
A healthier future drives us to innovate. Together, more than 100&rsquo;000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact. 
Let&rsquo;s build a healthier future, together.
Roche is an Equal Opportunity Employer.</div>

Head of Manufacturing & QC Application Support (m/w/d)

Toyota Türkiye Pazarlama ve Satış A.Ş.

<div>
 
 Toyota Turkey Marketing and Sales Inc. is an international distributor responsible for the marketing, sales, and after-sales services of Toyota and Lexus branded vehicles in the automotive sector.
 
 
 
 
 
 Our employee value proposition is "We Respect We Kaizen!", which reflects our two most important values, "Respect for People" and "Kaizen".
 
 
 
 
 
 The common characteristics of Toyota employees who say "We Respect We Kaizen!" are as follows:
 
 <ul>
 <li>
 Love job and do it with passion!
 </li>
 <li>
 Work with a smile and have fun!
 </li>
 <li>
 Make an effort to create happy environment!
 </li>
 <li>
 Value everyone for being human!
 </li>
 <li>
 Work with team spirit for better results.
 </li>
 </ul>
 
 
 
 
 We are looking for
 
 Logistics Planning Specialist
 
 to work with our teams.
 
 
 
 
 
 
 Qualifications;
 
 
 
 &bull; Graduated from Engineering, Mathematics or Statistics departments of universities,
 
 
 &bull; At least 3 years of experience in demand/supply management, sales, supply or logistics planning processes,
 
 
 &bull; Competent in interpretation and decision making with intensive data analysis,
 
 
 &bull; High analytical thinking ability, detail-oriented and result-oriented,
 
 
 &bull; Ability to work comfortably in uncertain conditions and adapt to changing conditions,
 
 
 &bull; Excellent negotiations, communications and collaboration skills, strong sense of responsibility and result oriented,
 
 
 &bull; Very good knowledge of MS office &ndash;especially Excel &ndash; software,
 
 
 &bull; Excellent command of written and spoken English,
 
 
 &bull; Preferably with automotive industry experience, specific logistics experience within route optimization for finished vehicle distribution is highly advantageous.
 
 
 
 
 
 
 Main Responsibilities;
 
 
 
 &bull; Analyze and coordinate ongoing logistical functions for company.
 
 
 &bull; Preparing daily truck plans according to loading capacity and route optimization.
 
 
 &bull; Monitor and report on transportation costs and KPI&rsquo;s.
 
 
 &bull; Collaborating across Logistics Service providors to prepare, monitor and drive distribution quality and service through our suppliers and dealer network while ensuring SLA&rsquo;s are met.
 
 
 &bull; Taking actions to ensure that dealers remain in the optimum stock structure by closely monitoring the stocks.
 
 
 &bull; Inventory control of Hub vehicle stock and parts warehouse
 
 
 &bull; Carrying out short and medium term Hub capacity planning activities.
 
 
 &bull; Workforce capacity planning for hub operations.
 
 
 &bull; Production planning for accessory installation.
 
</div>

Logistics Planning Specialist

Stellantis Middle East & Africa

<div>
 
 
 
 General Mission/Purpose:
 
 
 
 
 
 
 
 Lead the Supply Chain Transformation
 
 
 Workstream: Direct and manage projects focused on transforming and aligning logistics processes and network optimization
 
 
 
 
 
 
 
 Main Activities:
 
 
 
 
 
 
 <ul>
 <li>
 To build the masterplan for the transformation of MEA SC in coordination with MEA Operations, Quality, Claims and ICT teams, as well with the Global Management.
 </li>
 <li>
 To build the action plan in order to have sub-planning of the tasks for the transformation which is the integration of the ops, engineering, purchasing, OBT, Quality/Claims team to work on the alligned process.
 </li>
 <li>
 To design the reporting system in order to have the outcome on the tasks and finally on the ifferent steps on the masterplan.
 </li>
 <li>
 Strategic Project Management: Lead multiple projects from business requirement specification through to successful implementation, ensuring alignment with strategic goals.
 </li>
 <li>
 Data-Driven Decision Making: Conduct comprehensive analyses to provide actionable insights and recommendations to senior management.
 </li>
 <li>
 Risk Management: Evaluate potential risks and ensure appropriate strategies are formulated to mitigate them
 </li>
 <li>
 Project Oversight: Oversee ongoing logistics projects to ensure timely delivery, adherence to budget, and alignment with transformation goals.
 </li>
 <li>
 Collaboration &amp; Alignment: Work closely with cross-functional teams to ensure seamless process and strategy alignment across the supply chain
 </li>
 <li>
 Process Optimization: Apply advanced analytics to continually enhance the supply chain, logistics processes, and operational efficiencies.
 </li>
 <li>
 Issue Resolution: Troubleshoot logistics-related challenges
 </li>
 </ul>
 
 
 
 
 
 
 Working Relationships:
 
 
 
 
 
 
 <ul>
 <li>
 OBT / ICT Teams, Purchasing, New Vehicle Launches, Finance, Operations, Network Design, Regions.
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 :
 
 <ul>
 <li>
 5 years of experience with a minimum of 3 ans in Automotive sector (OEM)
 </li>
 <li>
 Master or engeneering degree in Logistics/Supply chain or Management
 </li>
 <li>
 Englishis mandatory, French, Arabic, ... are a nice to have
 </li>
 <li>
 Process Management
 </li>
 <li>
 Engineering Transport
 </li>
 <li>
 Logistics
 </li>
 <li>
 Quality Standards for Ooutbound Logistics
 </li>
 <li>
 MS Office
 </li>
 </ul>
 
 
 
 
 At Stellantis, we assess candidates based on qualifications, merit and business needs.
 
 
 We welcome applications from people of all gender identities, age, ethnicity, nationality, religion, sexual orientation and disability. Diverse teams will allow us to better meet the evolving needs of our customers and care for our future.
 
 
 
 
 
 We celebrate diversity and are committed to creating an inclusive environment for all our employees. We aim to encourage a culture where people can be themselves and be valued for their contribution. We are committed to making reasonable adjustments to the recruitment process as required. Please add any adjustment requests to your application. is entrusted with the critical mission of scrutinizing the entire logistic process design and evaluating preliminary decisions in the target plant. They are expected to approach each aspect with a challenging mindset, aiming to minimize costs and investments. Their expertise will be pivotal in preparing comparative profitability analyses for alternative process scenarios, providing the management team with sensible suggestions that enable informed best-cost decision-making.
 
 
 
</div>

Transformation Leader - Automotive - MEA Region

APL Logistics

<div>At APL Logistics , we focus on connecting supply chains across Automotive, Consumer, Industrial, and Retail sectors, globally. Join us and discover how our business within this industry is dependent on our network of passionate colleagues, clients, and partners.
Together, we inspire business, drive trade, and make life run more smoothly for everyone &ndash; including you. What&rsquo;s our secret? Never thinking in terms of &lsquo;I&rsquo; and &lsquo;You&rsquo;. Inclusive, welcoming, and supportive: we work as one. And as one, we deliver.
Right now, we&rsquo;re looking for a new colleague to join our Operations Team in the position of Associate Specialist, Ocean Product &amp; Pricing.
This role will provide the forwarding business with International Logistic Product support, acting as product lead to ensure rates, tariff and rules are maintained, updated, and uploaded timely and accurately in the Rate Management System (RMS).</div>

Associate Specialist, Ocean Product and Pricing

ALFA Medical Investment Fund

Planning SpecialistLocation: &#350;i&#351;li, &#304;stanbulAbout the Role:DentSpa Clinic is seeking a dedicated Planning Specialist to join our logistics and coordination team. This role is pivotal in managing patient appointments and transportation services, ensuring seamless operations and exceptional patient experiences.Proficiency in Arabic, English, and Turkish is essential for effective communication with our diverse clientele.&#8203;Key Responsibilities:<ul><li>Efficiently schedule patient appointments, aligning with their preferences and availability.</li><li>Communicate appointment details clearly in Arabic, English, or Turkish, as appropriate.</li><li>Organize transportation services, coordinating pickups and drop-offs for patients.</li><li>Collaborate with transportation providers to ensure punctual and reliable services.</li><li>Maintain accurate records of appointments and transportation arrangements.</li><li>Work closely with the planning team to enhance scheduling and logistics processes.&#8203;Job Search Canada | Indeed</li></ul>Qualifications:<ul><li>Fluency in Arabic, English, and Turkish.</li><li>Prior experience in planning, logistics coordination, or appointment scheduling is preferred.</li><li>Strong communication and interpersonal skills.</li><li>Excellent organizational abilities and attention to detail.</li><li>Capability to thrive in a fast-paced environment.&#8203;</li></ul>Why Join DentSpa Clinic?<ul><li>Competitive fixed salary with performance-based bonuses.</li><li>Opportunity to be part of a leading organization in the growing health tourism sector.</li><li>Collaborative work environment with a multilingual and diverse team.</li><li>Exposure to international markets and networking opportunities.</li><li>Contribute to a mission that positively impacts lives globally.</li><li>Access to exclusive employee discounts on dental services.</li><li>Meal allowance provided through Multinet.&#8203;</li></ul>If you are passionate about logistics coordination and patient care, and you meet the qualifications listed above, we encourage you to apply and become a part of our dynamic team at DentSpa Clinic.Job Type: Full-timeApplication Question(s):<ul><li>Please state the languages you are fluent in.</li><li>Do you have both registered adress and residence permit to stay in Turkey?</li><li>What is your salary expectation?</li></ul>

Planning Specialist

COSENTINO

<div>
 
 
 What are we looking for
 
 
 
 At Cosentino (www.cosentino.com) we are looking for an Operations Manager The Operations Manager will have the opportunity to work in a multinational environment, in full expansion, surrounded by numerous challenging projects that you can be part of. The Operations Manager oversees all aspects of operational and customer service activities within the Cosentino Center, including material handling (shipping / receiving), inventory management, logistics &amp; delivery, warehouse operations, and team leadership. The role ensures cost-efficient, safe, and high-quality operations that support customer satisfaction and financial performance.
 
 
 
 
 
 
 What you will do
 
 
 
 
 Operational Excellence &amp; Strategy
 
 
 
 &minus; Drive cost reduction and efficiency improvements across the Cosentino Center.
 
 
 &minus; Define and implement optimal center layout, workflows, material flow, and operations.
 
 
 &minus; Monitor and analyze performance metrics, identify root causes of issues, and lead continuous improvement initiatives.
 
 
 
 
 
 Logistics &amp; Delivery Management
 
 
 
 &minus; Plan and maintain daily delivery schedules with optimal routing and capacity utilization.
 
 
 &minus; Oversee external transport providers and, where applicable, coordinate in-house fleet management.
 
 
 &minus; Ensure on-time, damage-free deliveries and manage logistics exceptions and customer problem resolution.
 
 
 
 
 
 Inventory &amp; Quality Control
 
 
 
 &minus; Oversee inbound/outbound quality inspections, damage control, and returns handling.
 
 
 &minus; Ensure inventory accuracy via cycle counts, reconciliation, shrinkage control.
 
 
 &minus; Develop loss prevention strategies and controls.
 
 
 
 
 
 Financial Accountability &amp; Cost Control
 
 
 
 &minus; Own the operational P&amp;L: budget, cost control, variance analysis, and cost optimization.
 
 
 &minus; Monitor operational cost drivers (labor, transport, utilities, equipment).
 
 
 &minus; Coordinate with Sales Admins on AR/AP tasks as needed.
 
 
 
 
 
 Health, Safety &amp; Compliance
 
 
 
 &minus; Ensure compliance with local workplace health &amp; safety laws, policies, and regulations.
 
 
 &minus; Lead safety training, risk assessments, incident investigations, and corrective actions.
 
 
 &minus; Maintain and enforce SOPs, Standard Work, Job Safety Analyses, and safety culture.
 
 
 
 
 
 Team Leadership &amp; Development
 
 
 
 &minus; Coach, develop, and evaluate operations, warehouse, and administrative staff.
 
 
 &minus; Set performance goals, conduct yearly performance reviews, and drive accountability.
 
 
 &minus; Promote a collaborative and high-performance team culture.
 
 
 
 
 
 Cross-Functional Alignment &amp; Stakeholder Management
 
 
 
 &minus; Liaise with Sales, Customer Service, Logistics, HR, and Finance to ensure smooth operations and customer satisfaction.
 
 
 &minus; Escalate issues proactively, align on service commitments, and support business growth.
 
 
 &minus; Provide operational input into sales forecasts, capacity planning, and business strategy.
 
 
 
 
 
 Support / Backup (as required)
 
 
 
 &minus; In exceptional situations, assist with order entry, customer escalations, or warehouse activities to ensure operations continuity.
 
 
 &minus; Prepare or validate documentation for shipments, customs, or transport requirements
 
 
 
 
 
 What you need to succeed
 
 
 
 
 Education
 
 
 
 &minus; Preferred: Bachelor&rsquo;s degree in business, Operations Management, Supply Chain, Industrial Engineering, or related field.
 
 
 &minus; Minimum: Diploma or equivalent experience in operations / logistics environment.
 
 
 
 
 
 Work experience
 
 
 
 &minus; Minimum 5 years of operations / logistics / warehouse management experience (or equivalent)
 
 
 &minus; Experience leading cross-functional teams and managing diverse operations (warehouse, delivery, customer service)
 
 
 &minus; Experience with ERP systems (SAP or alternatives) and data analysis
 
 
 &minus; Experience in a fast-paced, high-volume environment with expectations for continuous improvement
 
 
 &minus; Experience in operating overhead cranes and forklifts
 
 
 &minus; Working knowledge of relevant regulatory / safety standards in your jurisdiction
 
 
 
 
 
 Technical / Tools / Systems
 
 
 
 &minus; Proficiency in SAP (or equivalent ERP), MS Excel / data tools
 
 
 &minus; Familiarity with route planning tools, logistics software, warehouse management systems (WMS)
 
 
 &minus; Knowledge of safety management tools, SOPs, risk assessment, compliance systems
 
 
 
 
 
 
 What we do offer
 
 
 
 You will join a company:
 
 
 - With an international mindset and presence in 80+ countries.
 
 
 - With an amazing growth story, sustained by an extraordinary innovation with products such as Silestone&reg;, Dekton&reg; and Sensa by Cosentino&reg;.
 
 
 - In which you will be able to demonstrate your great sales set skills and grow your career in a challenging project.
 
 
 
</div>

Operations Manager

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