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luxury retail manager

Foreground LLC

Foreground is partnering with a leading luxury retail group in the UAE to appoint a Flagship Boutique Manager to lead the operations of one of the brands most prestigious locations.This is a key leadership position, responsible for translating the brands heritage into a seamless retail experience. The ideal candidate will combine operational excellence with refined client service standards, leading a team that reflects the sophistication, attention to detail, and commitment to excellence expected of a flagship destination.Role Overview :The Flagship Boutique Manager will serve as the ambassador of the brand within the most visible boutique, responsible for ensuring best-in-class client experience, overseeing all store functions, and upholding high commercial standards. This role goes beyond routine retail management and demands a leader who embodies the values of luxury, understands regional market nuances, and knows how to nurture a team that performs with pride and precision.Key Responsibilities :<ul><li>Own the full boutique P&L, including sales targets, budget planning, and cost control</li><li>Drive the overall client journey, ensuring personalized and memorable service experiences</li><li>Lead a team of sales advisors, supervisors, and support staff with clarity and consistency</li><li>Implement brand directives on visual merchandising, store layout, and seasonal presentations</li><li>Analyze sales data, client behavior, and team performance to inform decision-making</li><li>Ensure compliance with internal SOPs, safety standards, and loss prevention practices</li><li>Act as the key point of contact for internal departments including merchandising, marketing, and training</li><li>Represent the boutique in management meetings, contributing operational insights and team feedback</li><li>Champion a culture of continuous improvement, staff development, and customer excellence</li></ul>Candidate Profile :<ul><li>Minimum 7 years of experience in retail management, ideally with 3+ years in a luxury flagship environment</li><li>Demonstrated success in managing boutique teams, clienteling strategies, and luxury sales growth</li><li>Deep understanding of premium customer behaviors, retail trends, and experiential retailing</li><li>Excellent interpersonal and leadership skills; able to inspire, coach, and challenge teams</li><li>Fluent in English; proficiency in Arabic or French is a plus</li><li>Presentable, articulate, and naturally confident in engaging with high-profile clientele</li></ul>

Flagship Boutique Manager (FBM001)

Gold Future Investment LLC

We are seeking a highly skilled and detail-oriented Store Manager to join our prestigious team in the Luxury Goods &amp; Jewellery industry. This pivotal role requires an individual who possesses both leadership and operational expertise, as the Store Manager will be responsible for overseeing all aspects of our flagship location.The ideal candidate will demonstrate a profound understanding of luxury retail, showcasing an ability to foster a culture of excellence and service that aligns with our brand's esteemed reputation. With an emphasis on achieving sales targets, enhancing customer experience, and managing day-to-day operations, the Store Manager will play a crucial role in driving the store's performance.The successful candidate will be adept at managing a team, ensuring that all staff members are trained to provide exceptional service, reflective of our brand's values. Additionally, the Store Manager will collaborate closely with various departments to maintain inventory levels, create merchandising strategies, and implement marketing initiatives that resonate with our target clientele.Responsibilities<ul><li>Oversee daily store operations and ensure adherence to company policies and procedures.</li><li>Lead, mentor, and develop a high-performing team committed to exceptional customer service.</li><li>Manage inventory levels, including stock replenishment, and ensure inventory accuracy.</li><li>Implement visual merchandising strategies to enhance the customer shopping experience and maximize sales opportunities.</li><li>Analyze sales data and prepare regular reports to communicate performance metrics and trends to upper management.</li><li>Foster relationships with customers to promote brand loyalty and enhance customer engagement.</li><li>Coordinate and execute marketing initiatives and events to drive traffic and increase brand awareness.</li></ul>Requirements<ul><li>Bachelor's degree in Business Administration, Retail Management, or a related field preferred.</li><li>Minimum of 8 years of experience in retail management, preferably in luxury goods or jewelry.</li><li>Proven track record of achieving sales targets and managing a successful store operation.</li><li>Strong leadership and interpersonal skills, with a focus on team development and motivation.</li><li>Exceptional customer service skills, with the ability to enhance customer satisfaction and loyalty.</li><li>Excellent organizational and time management abilities to multitask and prioritize responsibilities effectively.</li><li>Proficiency in sales analytics and reporting tools to make informed business decisions.</li></ul>Job Types: Full-time, PermanentApplication Question(s):<ul><li>What are your salary expectations?</li><li>Are you able to join immediately?</li><li>What is your visa status and validity?</li></ul>Experience:<ul><li>Store Manager/Jewellery: 8 years (Required)</li></ul>

Store Manager (Showroom)

DAMIANI Group

Damiani Group is one of the leading international players in the luxury sector, a benchmark in high-end jewelry and watchmaking Made in Italy.Founded in Valenza in 1924, the Group is synonymous with creativity, artisanal excellence, and uncompromising quality, with a direct presence in key global markets through both retail and wholesale networks.The Group's prestigious brand portfolio includes Damiani - the historic Italian high jewelry maison - as well as Salvini, Bliss, Calderoni, Rocca 1794, VENINI and a selection of high-end watch brands distributed through its network.Role OverviewTo support the Group's expansion in the arabic market, we are seeking an experienced Retail Area Manager Middle East to lead the Retail channel with a specific focus on the high-end watch category.Reporting to the General Manager Middle East, the role will be responsible for managing and developing wholesale activities in France, ensuring sustainable growth and strong market positioning.Based in Dubai, the Retail Area Manager is responsible for the performance and operations of the Group's boutiques within the assigned area. The role aims to ensure the achievement of sales targets and the operational excellence of the boutiques, while delivering customer experience consistent with the company's standards.Responsibilities:<ul><li>Drive sales performance and ensure the achievement of KPIs and budget targets within the assigned area.</li><li>Manage, motivate, and support Boutique Managers and in-store teams, ensuring alignment with company objectives.</li><li>Provide on-the-ground operational training and daily support to sales teams.</li><li>Oversee boutique operations, visual merchandising, and stock management.</li><li>Implement and monitor CRM strategies, ensuring accurate data collection and analysis.</li><li>Manage client orders and specific requests, ensuring timely and high-quality service.</li><li>Coordinate local brand activations and marketing initiatives in line with the corporate strategy.</li><li>Supervise wholesale points of sale and support sell-out performance where applicable.</li><li>Manage the area budget, optimizing operational costs.</li><li>Identify opportunities for retail growth and development within the assigned market.</li></ul>Requirements:<ul><li>Minimum 5 years' experience in similar multi-store roles.</li><li>Proven background in the luxury retail sector is a must.</li><li>Strong team leadership and retail operations expertise.</li><li>Commercially driven with strong analytical and organizational skills.</li><li>Fluent in English (spoken and written)</li><li>Arabic knowledge (nice to have)</li><li>Availability to travel frequently across the assigned area.</li></ul>

Retail Area Manager Middle East

Confidential

<div>
 
 We are seeking an accomplished and business-savvy leader to oversee the full operations of an ultra-luxury retail brand in Dubai. The ideal candidate will bring a strong background in high-end retail management, strategic business development, and operational excellence. This role is responsible for driving the brand&rsquo;s performance, ensuring exceptional customer experience, and maintaining the highest standards of luxury retail operations across all business areas.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 Strategic Leadership &amp; Business Performance
 
 
 <ul>
 <li>
 Develop and execute the business strategy for the brand in alignment with the group&rsquo;s vision and growth objectives.
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 Oversee P&amp;L, budgets, and financial performance, ensuring profitability and sustainable growth.
 </li>
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 Identify and capitalize on market opportunities to strengthen brand presence and sales performance.
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 </ul>
 
 
 Retail Operations Management
 
 
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 Lead all retail operations across the brand&rsquo;s locations, ensuring seamless execution and alignment with global brand standards.
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 Drive operational excellence in inventory management, visual merchandising, and client servicing.
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 Implement systems and procedures to enhance store efficiency, stock control, and customer engagement.
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 </ul>
 
 
 Team Leadership &amp; Development
 
 
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 Build, train, and lead a high-performing retail and back-office team.
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 Foster a culture of accountability, service excellence, and continuous improvement.
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 Mentor store managers and department heads to achieve sales and operational targets.
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 </ul>
 
 
 Brand Experience &amp; Client Relations
 
 
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 Ensure that the customer journey reflects the brand&rsquo;s exclusivity, craftsmanship, and luxury ethos.
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 Maintain strong relationships with VIP clientele and oversee clienteling initiatives to drive loyalty and retention.
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 Collaborate with marketing and PR teams to design activations, events, and partnerships that elevate brand visibility.
 </li>
 </ul>
 
 
 Commercial &amp; Strategic Partnerships
 
 
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 Liaise with principals, brand partners, and suppliers to maintain alignment with brand standards and commercial terms.
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 Support regional expansion initiatives and explore new business opportunities within the luxury segment.
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 </ul>
 
 
 
 
 
 Role Requirements:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s or Master&rsquo;s degree in Business Management, Retail Management, or related field.
 </li>
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 Minimum 10&ndash;15 years of experience in luxury retail management, with at least 5 years in a senior leadership role.
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 Proven success in managing P&amp;L and delivering commercial growth in the high-end or luxury retail sector.
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 Strong understanding of the luxury customer profile, retail operations, and brand positioning.
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 Excellent leadership, communication, and negotiation skills.
 </li>
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 Fluent in English; knowledge of French, Arabic, or Italian is a plus.
 </li>
 </ul>
</div>

Head of Business (Luxury Retail)

CHANEL

<div>
 
 Reports to: Watches &amp; Fine Jewelry Director
 
 
 
 
 Department: WFJ Middle-East
 
 
 
 The High-End Business Manager is responsible for driving the growth and profitability of our high-end Watches &amp; Fine Jewelry segment. This role requires a strategic, entrepreneurial leader who excels in client development, commercial management, and the elevation of the brand&rsquo;s luxury positioning. The ideal candidate combines strong business acumen with a deep passion for exceptional client experiences and exclusive creations, together with a thorough understanding of the luxury market.
 
 
 
 Key Responsibilities
 
 
 
 
 Business Development &amp; Sales
 
 
 
 
 <ul>
 <li>
 Develop and execute strategic plans to grow the high-end business, including annual sales targets and client acquisition/retention strategies.
 </li>
 <li>
 Identify and capitalize on new business opportunities, partnerships, and events to strengthen the brand&rsquo;s presence among VIC clients.
 </li>
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 Monitor market trends, competitor activity, and client feedback to adapt commercial strategy.
 
 
 
 </li>
 </ul>
 
 Client Relationship Management
 
 
 
 
 <ul>
 <li>
 Build and nurture lasting relationships with VIC and H-N-W clients, ensuring exclusive and personalized experiences at every touchpoint.
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 Lead key client appointments, bespoke presentations, and private events, acting as the primary ambassador of the brand&rsquo;s high-end collections.
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 Oversee the clienteling process and ensure meticulous follow-up and after-sales care.
 
 
 
 </li>
 </ul>
 
 Collaboration &amp; Synergy
 
 
 
 
 <ul>
 <li>
 Foster close collaboration and synergy with the Fashion division and Fashion advisors to deliver a seamless ultimate experience for clients.
 </li>
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 Work jointly on cross-category activations, exclusive events, and joint client initiatives to maximize client engagement and opportunities.
 </li>
 <li>
 Collaborate closely with marketing team on events planning and boutiques animations to ensure efficiency and optimization of promotion investments.
 
 
 
 </li>
 </ul>
 
 Team Leadership &amp; Collaboration
 
 
 
 
 <ul>
 <li>
 Collaborate closely with retail teams&rsquo; management, sales associates, and marketing to drive client engagement and maximize conversion opportunities.
 </li>
 <li>
 Support the professional development of team members by fostering a culture of excellence, luxury service, and commercial performance.
 
 
 
 </li>
 </ul>
 
 Product &amp; Inventory Management
 
 
 
 
 <ul>
 <li>
 Oversee high-end product assortment, stock levels, and special orders in alignment with sales objectives and client demand.
 </li>
 <li>
 Work with merchandising and operations teams to ensure timely availability and optimal presentation of high-end pieces.
 </li>
 <li>
 Collaborate closely with Europe HEB Team to ensure alignment of priorities and availability of pieces.
 
 
 
 </li>
 </ul>
 
 Reporting &amp; Analysis
 
 
 
 
 <ul>
 <li>
 Track, analyze, and report on sales performance, client activity, and business KPIs, providing actionable insights to senior management.
 </li>
 <li>
 Prepare regular business reviews and contribute to annual budgeting and forecasting processes.
 
 
 
 </li>
 </ul>
 
 Your Energizers
 
 
 
 
 <ul>
 <li>
 Driving the growth of the High-End Watches &amp; Fine Jewelry business and elevating its luxury positioning. Creating exceptional and exclusive client experiences that build loyalty with VIC and HNW clients.
 </li>
 <li>
 Developing strategic commercial initiatives and seeing them translate into tangible business results.
 </li>
 <li>
 Building strong, lasting relationships and acting as a trusted ambassador of the brand.
 </li>
 <li>
 Partnering across categories (Fashion, Marketing, Retail) to deliver seamless client journeys.
 </li>
 <li>
 Leading and inspiring teams to embrace a culture of excellence, luxury service, and performance.
 </li>
 <li>
 Bringing creativity and innovation to client activations, private events, and bespoke experiences.
 </li>
 <li>
 Thriving in a dynamic luxury environment where entrepreneurship and agility are key.
 
 
 
 </li>
 </ul>
 
 You Will Bring
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Marketing, Luxury Management, or related field.
 </li>
 <li>
 Minimum 5 to 7 years&rsquo; experience in luxury retail, with a focus on high-end watches and/or jewelry.
 </li>
 <li>
 Proven track record in business development, client relationship management, and achieving sales targets in the luxury sector
 </li>
 <li>
 Deep understanding of the luxury customer mindset and knowledge of VIC client expectations.
 </li>
 <li>
 Strong expertise on Jewelry and Watches.
 </li>
 <li>
 Exceptional interpersonal, communication, and negotiation skills.
 </li>
 <li>
 Entrepreneurial spirit, strategic mindset, dynamic and strong leadership capabilities.
 </li>
 <li>
 Willingness to travel as required.
 
 </li>
 </ul>
</div>

High-End Business Manager – Watches & Fine Jewelry Middle-East

Van Cleef & Arpels

Are you a good match?You have significant experience in a managerial position in the luxury retail industry as well as a deep understanding of the importance of working with a team. You have strong communication and interpersonal skills and demonstrate a non-compromise attitude and approach along with precision and reliability within daily routine.What are we expecting from you? Responsibilities Reporting to the Boutique Manager, you will be responsible for serving clients and contributing to the boutique turnover through personal action plans to reach sales targets. You will be taking part in the team development by sharing your expertise and will be involved in operational tasks and the excellence of services provided to the clientele. In this function:You will set &amp; follow-up objectives, challenge &amp; develop the team, drive engagement, animate the floor activity, and perform sales coachingYou will build your team action plan to reach sales targets, monitor performance and KPIs, and be the referent on clienteling activitiesYou will ensure &amp; develop customer service excellence, sell when needed, and be a role model regarding the selling ceremonyMore than a role . We recruit for a career!If you are interested in joining the influential growth of the Maison with care, no compromise, and the drive to succeed then do not hesitate to enter the creative universe of Van Cleef &amp; Arpels. By joining the Maison, you will be part of a nurturing team focused on delivering excellence and development.The Recruitment ProcessSend your application online.If your profile matches our search, you will be contacted by our HR team for an interview.Along the recruitment process, you will meet the Boutique Manager, Retail Director, and HR Business Partner.Otherwise, you will receive an email to inform you that your application has not been successful.

Assistant Boutique Manager

CELINE

<div>
 Symbol of elegance and authentic luxury with its sophisticated and timeless Collections, CELINE is a French Leather-Goods and Couture House, driven by a strong artistic and holistic vision. CELINE&rsquo;s ambition is to be one of the most iconic luxury brands worldwide. To make this vision a reality we are looking for agile, passionate and authentic personalities who are eager to evolve in a highly creative and challenging environment.
 
 
 
 YOUR WORK ENVIRONMENT
 
 
 
 As Team Manager, you will report directly to the Deputy Store Director and/or the Store Director. You will lead and support your team of Client Advisors, ensuring the achievement of sales targets and fostering a culture of excellence in client experience and service. You will effectively communicate the Maison&rsquo;s goals, vision, and strategies, motivating your team through exemplary leadership and a deep understanding of CELINE&rsquo;s heritage. In collaboration with the Deputy Store Director and other departments, you will proactively seek opportunities to drive sales, enhance client relationships, and optimize team performance. You will also play a key role in the development and management of your team, embodying the Maison&rsquo;s culture and values at every step.
 
 
 
 Job Responsibilities
 
 
 
 
 Business Development
 
 
 
 <ul>
 <li>
 Lead your team in achieving and surpassing sales targets by implementing effective commercial strategies and monitoring key performance indicators (KPIs). Leverage your deep understanding of CELINE&rsquo;s product offerings to enhance sales through expert client interactions and product presentations.
 </li>
 <li>
 Foster a results-oriented culture within your team, encouraging a proactive approach to sales and client engagement. Promote an understanding of business dynamics, market trends, and customer needs, ensuring your team remains agile and responsive.
 </li>
 <li>
 Ensure your team possesses comprehensive knowledge of CELINE&rsquo;s products, craftsmanship, and heritage. Provide continuous training and support to elevate product expertise, enabling your team to deliver exceptional and personalized client experiences that drive sales.
 </li>
 <li>
 Maintain a close working relationship with the Store Director and Deputy Store Director, providing regular updates on sales performance, client feedback, and market trends. Work together to align strategies and identify opportunities for further business development and team improvement.
 
 
 </li>
 </ul>
 
 Leadership and team development
 
 
 
 <ul>
 <li>
 Inspire your team through a leadership style that embodies Maison&rsquo;s values and excellence. Your presence will serve as a guiding light, motivating your team to achieve their highest potential and align with CELINE&rsquo;s esteemed standards.
 </li>
 <li>
 Cultivate the growth of each team member by identifying their unique strengths and areas for development. Design personalized individual development plans that encourage professional advancement and prepare future leaders for elevated roles within the Maison.
 </li>
 <li>
 Advocate for a culture of continuous learning and refinement. Provide opportunities for engaging training that enhances skills and deepens knowledge, ensuring your team remains at the forefront of luxury retail excellence.
 </li>
 <li>
 Create a collaborative and supportive environment where team spirit flourishes. Celebrate successes, encourage open communication, and foster a sense of unity that drives collective achievement and elevates overall team performance.
 </li>
 <li>
 Keep track of all your team&rsquo;s performance, defining objectives, setting goals and following in regular One to One&rsquo;s.
 
 
 </li>
 </ul>
 
 Client Development and Floor Management
 
 
 
 <ul>
 <li>
 Oversee the sales floor with an eye for detail and excellence. Ensure that every client encounter is seamless and exceptional, aligning team efforts with CELINE&rsquo;s high standards and providing superior client experience.
 </li>
 <li>
 Guide your team in anticipating and exceeding client expectations, through on the floor coaching, One to Ones, and regular feedback.
 </li>
 <li>
 Elevate every client interaction to an exceptional experience. Guide your team in delivering outstanding service that reflects CELINE&rsquo;s commitment to sophistication and client satisfaction.
 </li>
 <li>
 Uphold the highest standards of operational efficiency and compliance. Oversee all aspects of store operations, ensuring that processes are executed flawlessly and align with CELINE&rsquo;s rigorous standards and legal requirements.
 </li>
 <li>
 Ensure that all administrative tasks and processes are handled with accuracy and efficiency. Implement best practices to streamline operations, reduce costs, and elevate productivity, supporting the store&rsquo;s overall success.
 
 
 </li>
 </ul>
 Maintain adherence to internal policies, legal regulations, and industry standards. Foster a safe and secure environment for both clients and staff, ensuring that all safety protocols are rigorously followed.
 
 
 
 Image &amp; Brand
 
 
 
 <ul>
 <li>
 Serve as a prominent ambassador for CELINE, embodying the Maison&rsquo;s sophisticated image and values.
 
 
 </li>
 </ul>
 
 Profile
 
 
 
 KEY FOR SUCCESS Experience: Retail experience required +3 years of experience in management within luxury/fashion business Competencies: Proven leadership experience in managing and motivating high-performing teams. Ability to craft exceptional client experiences and build enduring relationships through advanced clienteling techniques. Strong analytical abilities to assess KPIs, drive strategic decisions, and identify growth opportunities. Excellence in communicating effectively with team members, clients, and leadership, ensuring clear information sharing and collaboration. Passion for fashion and a deep understanding of CELINE's products, heritage, and brand identity. Client-centric mindset with a focus on delivering exceptional experiences and building lasting relationships. Excellent organizational and time-management skills, with the ability to prioritize effectively in a fast-paced environment. Adaptability and flexibility to meet the demands of a dynamic retail environment. Languages: English, proficiency of other language(s) will be an advantage.
 
 
 
 Additional Information
 
 
 
 
 OUR COMMITMENT
 
 
 
 CELINE is an equal opportunity employer. We want to offer an inclusive environment of mutual respect where we welcome diversity and where all our employees feel included developed and heard.
 
 
 We are committed to the prevention of all discrimination, providing equal opportunities to all applicants regardless of gender, gender expression, disability, origin, background, religious beliefs or sexual orientation or any other basis protected by law.
 
 
 CELINE recruits and recognizes all types of talents and singularities.
</div>

TEAM MANAGER

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