general maintenance technician Jobs in Tampa

general maintenance technician

maintenance technician

maintenance technician - floater Jobs in Tampa

maintenance technician - floater

technician

maintenance technician floater

Concord Rents

<div>ConcordRENTS is a distinguished leader in providing a quality and customer-centric property management experience with a focus on affordable and market rate multifamily communities throughout Florida. Our continued success is based upon our exceptional team members.
Join ConcordRENTS to advance your career while working for a company with over a 30-year history investing in maintaining our community and our team members while also enjoying industry-leading starting wages. In addition, we offer rental discounts ranging from 20% to 50% at participating communities for select team members.
Our team members' commitment to the company is strengthened by ConcordRENTS belief that everyone has a right to earn a living wage and prepare themselves for a secure retirement. ConcordRENTS is proud to make continued investments in our valued team members by offering a rich 401-K program that includes a company match of up to $5,250 per year. Our 401-K program offers a company match of 150% on the first 3% invested by an eligible team member, with additional matching up to $5,250 annually.
Team members joining us with industry experience sometimes cite lack of investment by their previous organizations as a motivating reason to make a career change. Our management approach is to maintain the value and integrity of our communities while demonstrating exceptional customer service. This philosophy is accomplished by building relationships with our residents while providing them with a quality housing experience without the concern of whether the community can afford a repair. Ultimately, we measure the value of our performance based on the satisfaction of our residents.
ConcordRENTS recognizes that the spirit of teamwork and community is the true key to our growth as a company. Our legacy is propelled by the ability to meet the needs of a changing market and to stay ahead of the competition, making ConcordRENTS a meaningful place to work.
Individuals in this position contribute to the success of the community by maintaining amenities and apartment home interiors. This includes fully preparing apartment homes for new residents as well as maintaining the condition of occupied apartments.
This opportunity is right for you if you have experience with painting, plumbing, electrical, appliance repair and carpentry. Must also have knowledge to identify and address landscaping deficiencies, as well as the ability to troubleshoot and perform irrigation repairs. This candidate will maintain the community's curb appeal to provide an attractive environment.
Candidates must have the desire and ability to address residents customer service needs through clear and caring communication. Have the ability to work independently with a sense of urgency and are solutions oriented. Willingness and ability to learn industry leading technology to provide efficient and effective service is essential.
Position may require certifications in order to address HVAC and pool maintenance needs.
Pay for this position is commensurate with experience of candidate.
ESSENTIAL FUNCTIONS:<ul><li>
Works from check lists, schedules, service requests, and instructions.</li><li>
Responds to assigned punch lists and prepares apartments for move in, ensuring that all check list items are processed and resolved. Determines repair, material, and supply requirements and performs any range of routine repairs including replacement of damaged floor covering, repair of walls, counter tops, fixtures, fans, windows, doors, and appliances.
</li><li>Responds to assigned service requests to investigate and makes routine mechanical repairs to damaged or broken apartment or amenity elements as reported by residents or staff. Examines reported problem, determines extent of repairs, materials and supplies required and makes routine repairs to damaged or broken units. Escalates more complex HVAC, electrical, plumbing, and appliance service requests to others as appropriate after determination of repairs required. Ensures repairs are made in keeping with quality and safety standards.
</li><li>Paints any range of interior and exterior surfaces and fixtures at assigned properties, including apartments, club house and amenity areas, compactor areas, speed bumps, signs, posts, gates, street markings, and hand rails. Touches up building exterior surfaces as required. Cleans and prepares surfaces, pressure washing as appropriate. Applies caulk around doors, windows, or on breezeway floors to repair surfaces. Patches and repairs drywall and stucco surfaces, matching textures on walls, ceilings and other surfaces as required. Selects proper coatings and colors. Paints entire surface or touches up paint as required ensuring compliance with aesthetic standards.
</li><li>Processes assigned area of grounds in keeping with schedules and check lists. Picks up trash, empties trash bins, and replaces trash bags. Moves trash to compactor and cleans, pressure washes, and sanitizes compactor and immediate area. Blows, sweeps, pressure washes, and cleans sides of buildings, stairs, and breezeways. Cleans light globes, removes cobwebs, and otherwise ensures the cleanliness of building exteriors and areas around and between buildings. Pressure washes building walls, breezeways, sidewalks, and other assigned areas.</li><li>
Cleans and scrubs pool and deck surfaces, and removes debris. Checks water and treats with prescribed chemicals under supervision or as certified to ensure that pool water characteristics are in compliance with prescribed standards.
</li><li>Checks and repairs irrigation systems. Rakes recreation areas and straightens signs and poles. Paints signs, speed bumps, street markings, and other miscellaneous areas as assigned.
</li><li>Performs assigned range of preventive maintenance routines including change filters, check smoke detectors and replace batteries as required, change light bulbs, and perform damage inspections.</li><li>
Assists to move appliances into and from apartments and to empty apartments of discarded personal belongings and trash left in vacated apartment homes. Makes keys as directed.
</li><li>Conducts and documents move-in and move-out inspections, orients new residents in the operation of appliances in apartment homes and respond to questions.</li><li>
Maintains property grounds and notifies supervisor of safety hazards, property damage or unsightly conditions on grounds. Notifies supervisor of the need to replenish materials and supplies when low. Stores and maintains supplies and materials in keeping with procedures and standards.</li><li>
Tracks and maintains status of service requests in computer system and closes records for completed orders.
</li><li>Available for on call duty, nights and weekends.</li></ul><h2 class="jobSectionHeader">
Knowledge and Experience</h2><ul><li>
High School Diploma or GED Equivalent required.
</li><li>Requires basic mechanical knowledge.</li><li>
Certified Pool Operator and Environmental Protection Agency certifications may be required in order to service pools and handle HVAC chemicals</li><li>
Ability to speak, read and write English for safety and productivity reasons.</li><li>
Prefer over one year of experience to be fully familiar with required techniques, equipment, and work routines.</li></ul></div>

Maintenance Technician - Floater

Robbins Property Associates LLC

<div>About the Role:
The Maintenance Technician with HVAC Certification at Parq at Cross Creek plays a critical role in ensuring the optimal operation and safety of all building systems within the residential community. This position is responsible for performing routine maintenance, troubleshooting, and repairs on HVAC systems, as well as other mechanical, electrical, and plumbing components. The technician will contribute to maintaining a comfortable and safe living environment for residents by promptly addressing maintenance requests and preventing system failures. Collaboration with property management and other maintenance staff is essential to prioritize tasks and support community needs effectively. Ultimately, this role ensures the longevity and efficiency of property assets, enhancing resident satisfaction and operational excellence.
Minimum Maintenance Technician Qualifications:<ul><li>
Valid HVAC certification or license recognized by the state.</li><li>
Proven experience as a maintenance technician with a focus on HVAC systems.</li><li>
Basic knowledge of electrical, plumbing, and mechanical systems relevant to residential properties.</li><li>
Strong problem-solving skills and the ability to work independently or as part of a team.</li></ul>
Preferred Maintenance Technician Qualifications:<ul><li>
Experience working in residential property maintenance or real estate management environments.</li><li>
Strong communication skills for effective interaction with residents and team members.</li><li>
Ability to work flexible hours, including weekends or on-call shifts as needed.</li></ul>
Maintenance Technician Responsibilities:<ul><li>
Perform routine inspections, preventive maintenance, and repairs.</li><li>
Diagnose and troubleshoot mechanical, electrical, and plumbing issues within residential units and common areas.</li><li>
Respond promptly to maintenance requests and emergency calls to minimize downtime and resident inconvenience.</li><li>
Maintain accurate records of maintenance activities, repairs, and parts inventory to ensure compliance and efficient operations.</li><li>
Collaborate with property management and vendors to coordinate larger repairs, upgrades, and system installations.</li></ul>
Skills:
The required HVAC certification and maintenance skills are applied daily to inspect, maintain, and repair air conditioning systems, ensuring they operate efficiently and safely. Electrical and plumbing knowledge supports the technician in addressing a wide range of maintenance issues beyond HVAC, enabling comprehensive property upkeep. Troubleshooting and problem-solving skills are essential for diagnosing system failures quickly and implementing effective solutions to minimize disruption. Communication skills facilitate clear interaction with residents, property management, and vendors, ensuring maintenance activities are well-coordinated and documented. Preferred skills such as familiarity to track work orders and manage maintenance schedules efficiently, contributing to proactive property management.
Full-time Employee Benefits:<ul><li>(3) Weeks PTO in 1st year (vacation and sick time)</li><li>9 Paid Holidays</li><li>Birthday-PAID day off</li><li>Medical, Dental and Vision Benefits-1st of month following 60 days</li><li>Company Paid Short Term, Long Term Disability and Group Life Insurance</li><li>401K + Match</li><li>Educational Reimbursement</li><li>Uniforms Provided</li><li>Competitive Salary w/ MONTHLY Bonus Potential</li><li>Housing Discount</li></ul> 
Come join our growing and awesome TEAM! Voted Top Workplace for 10 years! 
Equal Opportunity Employer. Drug Free workplace. Employment offers are contingent upon successful completion of a criminal background check and drug screen. 
www.robbinsre.com</div>

Maintenance Technician w/ HVAC Certification-Parq at Cross Creek

<div>Since 2012, we've grown to become one of the leading single-family rental companies and homebuilders in the country, recently recognized as a top employer by Fortune and Great Place To Work&reg;. At AMH, our goal is to simplify the experience of leasing a home through professional management and maintenance support, so our residents can focus on what really matters to them, wherever they are in life.
We are seeking a dedicated individual to join our team as a District Maintenance Manager . This role involves overseeing the maintenance and preservation of a portfolio of assets within a district, managing field and scheduling teams to ensure the functionality and condition of the homes, and providing excellent customer service.
Key Responsibilities:
<ul><li>Overseeing and managing assigned team, providing coaching, feedback, and training to support continuous improvement.
</li><li>Ensuring cost-effective management of resources, operational KPIs, and financials of each asset.
</li><li>Implementing organizational systems, programs, policies, and procedures as required.
</li><li>Managing maintenance activity and financial reports to track progress of short and long-term goals and objectives.
</li><li>Assisting in the preparation of purchase orders for turn cost approval by Director of Property Operations or Regional Vice President, as needed.
</li><li>Planning and developing new processes and systems for improved efficiency and increased profitability.
</li><li>Adhering to and providing oversight of a quality control program to evaluate technician performance and ongoing training.
</li><li>Working with Vendor Performance Manager and Field Technician Managers to ensure adequate vendor supply, allocation, and performance.
</li></ul>Requirements:
<ul><li>High School diploma or GED is required.
</li><li>Associate degree or technical training certification is desired.
</li><li>Minimum of six (6) years of Residential/Property maintenance or related experience is required.
</li><li>Familiarity with basic hand tools and power tools.
</li><li>Minimum of 2-3 years of supervisory/managerial experience preferred.
</li><li>Experience using an Apple iPad preferred.
</li><li>HVAC experience is recommended.
</li><li>Experience with FiledOne and CRM preferred.
</li><li>Valid driver&rsquo;s license required.
</li><li>Proficiency in Microsoft Office (Word, Excel, Outlook) is required.
</li><li>Demonstrated understanding of occupational hazards and safety methods (OSHA) is necessary.
</li><li>Excellent verbal and written communication, time management, and problem-solving skills are essential.
</li><li>Candidates should be capable of multitasking.
</li><li>The ability to use discretion and independent judgement is essential.
</li><li>The ability to work in a team environment is key.
</li><li>Attention to detail is crucial.
</li><li>Adaptability and flexibility to a changing environment are key.
</li><li>Proficiency in English (speaking, reading, and writing) is required.
</li><li>Basic measurement and calculation skills are necessary.
</li><li>Physical capability to lift/carry:
<ul><li>50 pounds to waist height
</li><li>50 pounds to shoulder height
</li><li>20 pounds above the head
</li></ul></li><li>Ability to climb ladders (A-frame and extension ladders)
</li></ul>Compensation
The anticipated pay range/scale for this position is $89,739.00 to $112,000.00. Actual starting base pay within this range will depend on factors including geographic location, education, training, skills, and relevant experience.
Additional Compensation
This position is eligible to receive quarterly bonus payments.
Perks and Benefits
Employees have the opportunity to participate in medical, dental and vision insurance; flexible spending accounts and/or health savings accounts; dependent savings accounts; 401(k) with company matching contributions; employee stock purchase plan; and a tuition reimbursement program. The Company provides 9 paid holidays per year, and, upon hire, new employees will accrue paid time off (PTO) at a rate of 0.0577 hours of PTO per hour worked, up to a maximum of 120 hours per year.
CA Privacy Notice: To learn more about what information we collect when you apply for a job, and how we use that information, please see our CA Job Applicant Privacy Notice found at https://www.amh.com/ca-privacy-notice .</div>

District Maintenance Manager

Women's Care

<div>Women&rsquo;s Care, founded in 1998, is a leading women&rsquo;s healthcare group in the United States, dedicated to providing the highest quality of care for women through their reproductive years and beyond. With 100+ locations and over 400 OB/GYNs and specialists across the country, Women&rsquo;s Care provides comprehensive patient care in obstetrics, gynecology, gynecologic oncology, urogynecology, gynecologic pathology, breast surgery, genetic counseling, maternal fetal medicine, laboratory services, and fertility.
The Maintenance Technician provides repair and maintenance of equipment, facilities and building structures at Women&rsquo;s Care healthcare clinics under the direction of the Facilities Director.
<ul><li>Travels to various healthcare clinics and provides facility repairs and work order completion records.</li><li>
Manages work order system.</li><li>
Records Life Safety equipment maintenance.</li><li>
Performs all repairs in compliance with the state and local healthcare governing agencies.</li><li>
Manages and oversees outside contractors.</li><li>
Demonstrates and embodies the Women&rsquo;s Care mission and core values.</li><li>
Compliance with all HIPAA rules, regulations, and guidelines.</li><li>
Other duties as assigned.</li></ul>
Qualifications:
<ul><li>High school diploma or equivalent.</li><li>
2-3 years&rsquo; experience in healthcare or biomedical facilities maintenance.</li><li>
Experience in one or more building trades: HVAC, plumbing, electrical, and general carpentry.</li><li>
Basic knowledge of Life Safety equipment (general function and operation).</li><li>
General computer knowledge and experience.</li><li>
Familiarity with preventative maintenance work order systems.</li><li>
Ability to work with minimal supervision.</li><li>
Ability to prioritize and follow specified procedures.</li><li>
Must be dependable, reliable, and punctual.</li></ul>
WHY JOIN WOMEN'S CARE?
We Offer:<ul><li>
Competitive compensation package</li><li>
Health, dental, and vision benefits</li><li>
Paid time off and paid holidays</li><li>
401k plan
</li><li>An opportunity to make a difference in patients' lives every day!</li></ul>
Women&rsquo;s Care has grown tremendously through the years and expects to accelerate its growth with plans to expand rapidly into new markets across the U.S. With the commitment of our employees, we remain true to our mission of &lsquo;Improving the Health of Women Every Day.&rsquo; At Women&rsquo;s Care, we CARE about our patients, and we stand by our values.
Compassion &amp; Empathy: Treating patients like valued friends and family
Accountability: Taking responsibility for our actions and behaviors
Respect: Acting respectfully in every interaction
Excellence &amp; Quality: Providing the safest, highest quality of care</div>

Maintenance Technician

BGIS

<div>Join Our Team as a Commercial HVAC Technician in Tampa, FL!
Are you looking for a company that truly cares about your career growth and personal well-being? BGIS ITS is seeking a dedicated Commercial HVAC Technician to join our team in Tampa, FL.
Why BGIS ITS?
What We Offer Compensation &amp; Benefits
<ul><li>Competitive Hourly Rate : $30&ndash;$42/hour ($62,400&ndash;$87,360 annually).
</li><li>On-Call Compensation : $150 for scheduled on-call duties.
</li><li>Paid Time Off : Start with 48 hours, increasing to 168 hours with tenure.
</li><li>Paid Holidays : 7 per year (New Year&rsquo;s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Day after Thanksgiving, Christmas).
</li><li>401(k) Match : 5% employer match to secure your financial future.
</li></ul>3&amp;3 Tech Flex Program Choose one of these exciting options annually:
<ul><li>$3,500 Cash Bonus
</li><li>40 Additional Hours of Floating Holidays
</li><li>$3,500 in Technical Training
 
Note: New hires mid-plan year receive a pro-rated cash bonus. Full details provided post-hire in the plan document.
</li></ul>Additional Perks
<ul><li>Company-Provided Vehicle : Take-home option available.
</li><li>Company-Issued Tech : Cellphone and tablet provided.
</li><li>Annual Boot Voucher : Stay equipped for the job.
</li><li>Comprehensive Benefits : Health, life, and disability coverage.
</li><li>Corporate Perks : Exclusive discounts through ADP.
</li><li>Career Development : Access to technical training and growth opportunities.
</li><li>Relocation Potential : Explore opportunities to advance within our global network.
</li></ul>About BGIS ITS: BGIS Integrated Technical Services (BGIS ITS) is a service-oriented company with a team of over 500 commercial field technicians in the US and over 7,000 globally. We joined the BGIS group in 2022, a global leader in integrated facility management services. Our focus is on delivering exceptional customer experiences and providing ongoing training and support to our technicians.
Your Role: As a Commercial HVAC Technician, you&rsquo;ll:
<ul><li>Conduct scheduled maintenance, service requests, repairs, and equipment changeouts.
</li><li>Work with a support team including dispatchers, coordinators, supervisors, and technical resources.
</li><li>Be equipped with a fully stocked service van, iPad, iPhone, and necessary PPE.
</li></ul>Ready to Join Us? If you&rsquo;re ready to be part of a team that values professionalism, care, and understanding, apply now and take the next step in your career with BGIS ITS. 
 
Primary Qualifications
<ul><li>At least 3-6 years of HVAC experience with demonstrated experience in Commercial HVAC Refrigeration systems.
</li><li>Position is performed remotely; however, may require travel/driving to client locations for training, meetings and other in-person events.
</li><li>Responsible for performing work in accordance with established processes and practices that comply with internal and external requirements including but not limited to environmental, health safety, security, and fire protection.
</li><li>Flexibility to work overtime as needed with some travel required.
</li><li>Physical Requirements: climb and descend ladders while carrying up to 30 lbs., lift up to 75 lbs. and maneuver in confined spaces i.e., crawlspaces, attics, etc.
</li><li>EPA Certification required.
</li><li>Must be willing to wear Personal Protective Equipment (PPE)
</li><li>Must meet enhanced security clearance requirements.
</li><li>Subject to drug, background, and driver&rsquo;s license checks
</li></ul>Skills
<ul><li>Service and install new heating, ventilation, and air conditioning systems.
</li><li>Service and install new ice machines.
</li><li>Do routine maintenance on ice machines and refrigeration.
</li><li>Assess and troubleshoot commercial HVAC to determine required repairs.
</li><li>Inspect and perform equipment repair and replacements.
</li><li>Perform routine preventative maintenance and recommend preventative repairs to avoid unplanned downtime.
</li><li>Respond to emergency service requests.
</li><li>Provides observations about facility, facility mechanical conditions and deficiencies and provides recommendations for enhancement and repair.
</li><li>Participates in and assists with facility-related projects.
</li><li>Adhere to all safety policies and procedures.
</li><li>Able to work on lite commercial equipment.
</li><li>Excellent customer service skills
</li><li>Completes paperwork in a timely manner.
</li><li>Reports to job assignment and work in a timely manner
</li><li>Ability to work with minimal supervision.
</li><li>Experience with industry software preferable but not required.
</li></ul>Our company culture includes a robust mix of sound business practices and employee initiatives that promote personal and professional development, work/life balance, health and wellness and community involvement.
The Company is an equal opportunity employer. We believe every employee has the right to work in surroundings that are free from all forms of unlawful discrimination. We are committed to providing equal employment opportunity to all employees and applicants without regard to race, color, religion, gender, national origin, age, disability, ancestry, creed, marital status, sexual orientation, or Veteran or military status, genetic information or any other basis prohibited by local, state or federal law in the relevant jurisdiction. This policy applies to all terms and conditions of employment including, but not limited to employment, advancement, assignment and training.
BGIS is committed to strengthening our diversity through recruiting and retaining minority and women professionals from all backgrounds. Our commitment is consistent with our recognition that it is the outstanding people within BGIS who the source of our strength has always been. We recognize that promoting diversity is an integral component of our continuing quest for organizational excellence.
This commitment to Equal Employment Opportunity is made equally as a social responsibility and as an economic and business necessity.
Anyone with questions or concerns regarding Equal Employment Opportunity should contact their direct supervisor or the Human Resources Department without fear of retaliation of any kind. 
#LI-REMOTE
#LI-DW1</div>

Commercial HVAC Technician

Labcorp

<div>Labcorp is seeking a dedicated and motivated individual to join their Maintenance/Facilities team in Tampa, FL. The General Maintenance Technician will be responsible for performing routine and preventative maintenance, general repairs, and light HVAC. They are responsible for ensuring that these systems function properly, providing comfortable and safe indoor environments.
Work Schedule: Monday - Friday 8:00am - 5:30pm, With rotating evenings and weekends for on-call purposes
Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN &amp; Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here.
Job Responsibilities<ul><li>
Performs specialized maintenance and/or repairs, i.e., electrical installations, HVAC, general carpentry, and plumbing.</li><li>
Assists in maintenance of all Facility equipment, i.e., Fire Sprinkler, air handlers.</li><li>
Organize and complete annual fire evacuation drill</li><li>
Test eye wash and eye showers weekly</li><li>
Review all department safety walks for accuracy and completeness.</li><li>
Follow up with supervisor for out of compliance items and employee non-compliance.</li><li>
Maintain SDS inventory (additions and deletions given to EHS Manager to update 3E)</li><li>
Maintain the display case with work-related safety documents</li><li>
Check that the sign off on Regulated Medical Waste logs is complete</li><li>
Perform and maintain records for noise testing, ergonomic testing, glove accommodations</li><li>
Submits electronic work orders where appropriate</li><li>
Performs specialized maintenance service of machinery/equipment or repairs</li><li>
Research, troubleshoot and resolve problems related to repairs of facility equipment</li><li>
Provide guidance to requested work orders and handles complex maintenance problems.</li><li>
Keeps leadership informed of progress, problems and any factors affecting assigned work</li><li>
Maintain files and records as required by department, company and various regulatory agencies</li><li>
Painting and patching as needed, and other duties as required</li><li>
Assist with storm weather preparation and severe weather conditions along with other trades as needed.</li><li>
Travel to other sites when requested by management</li></ul>
Requirements<ul><li>
High School Diploma or equivalent</li><li>
Relevant degree from a trade school is preferred</li><li>
Minimum 3 years of experience in the Building or Maintenance Trade</li><li>
Experience with electrical installations, carpentry, refrigeration and painting</li><li>
HVAC and/or Electrical Certifications are preferred</li><li>
Strong working knowledge of electrical, mechanical and plumbing systems</li><li>
Strong computer and data entry skills</li><li>
Excellent communication skills; both written and oral</li><li>
Ability to work independently as well as in a team environment</li><li>
Flexibly to travel to other locations within the region</li><li>
Possess a valid driver&rsquo;s license</li><li>
Ability to lift 50lbs</li></ul>
If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!
Labcorp is proud to be an Equal Opportunity Employer:
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
We encourage all to apply
If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.</div>

General Maintenance Technician

Walgreens

<div><ul><li>Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.</li><li>
Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.</li><li>
Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.</li></ul> 

Customer Experience<ul><li>
Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers&rsquo; requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.</li><li>
Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.</li></ul>
Operations<ul><li>
Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.</li><li>
Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.</li><li>
At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.</li><li>
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.</li><li>
Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.</li><li>
Accountable for completion of non-clinical patient calls.</li><li>
Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.</li><li>
Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.</li><li>
Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.</li><li>
Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.</li><li>
Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.
</li><li>Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.</li><li>
Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.</li></ul>
People &amp; Performance Management<ul><li>
Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.</li><li>
Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.</li><li>
Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.</li><li>
Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.</li><li>
Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.</li></ul>
Training &amp; Personal Development<ul><li>
Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.</li><li>
Maintains and enhances current knowledge and skills related to pharmacy and healthcare.</li><li>
Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.</li><li>
Seeks professional development by monitoring one&rsquo;s own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.</li></ul>
Communication<ul><li>
Communicates with pharmacy team, relaying messages from the support center or other key emails as required.</li><li>
Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager</li></ul> 
 
 
Basic Qualifications 
<ul><li>
High School Diploma, GED, or equivalent.</li><li>
PTCB or ExCPT certification (except in Puerto Rico).</li><li>
Has one year of work experience as a pharmacy technician in a retail or hospital setting.</li><li>
Must be fluent in reading, writing, and speaking English (except in Puerto Rico).</li><li>
Requires willingness to work flexible schedule, including evening and weekend hours.</li><li>
Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)</li></ul> 

Preferred Qualifications 
<ul><li>
Previous people management/ leadership experience.</li><li>
Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.</li></ul>
We will consider employment of qualified applicants with arrest and conviction records. 
 
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits 
 
Salary Range: Hourly</div>

Pharmacy Operations Manager

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