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club supervisor (female only)

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mall supervisor

Gamzland

Job SummaryThe Mall Supervisor is responsible for the daily operations, maintenance, tenant coordination, safety, and cleanliness of the mall. This role ensures smooth functioning of all mall activities, provides excellent customer service, monitors staff performance, and supports management in achieving operational standards.Key Responsibilities1. Mall Operations<ul><li>Oversee day-to-day mall activities and ensure all areas are operating smoothly.</li><li>Ensure all facilities (electricity, HVAC, elevators, escalators, parking, etc.) are functioning properly.</li><li>Monitor security, housekeeping, and maintenance teams.</li><li>Handle tenant and customer issues promptly.</li></ul>2. Tenant Coordination<ul><li>Communicate regularly with tenants regarding mall policies, schedules, maintenance, and support.</li><li>Assist tenants during shop openings, closures, and fit-out works.</li><li>Ensure tenants comply with mall rules, safety standards, and operating hours.</li></ul>3. Safety &amp; Compliance<ul><li>Ensure all safety, fire safety, and emergency procedures are followed.</li><li>Conduct regular mall inspections and report hazards or maintenance needs.</li><li>Coordinate with contractors for repair and maintenance works.</li></ul>4. Customer Service<ul><li>Handle customer inquiries, complaints, and feedback professionally.</li><li>Ensure high standards of cleanliness, comfort, and customer satisfaction.</li><li>Monitor crowd control during special events, weekends, and holidays.</li></ul>5. Staff Supervision<ul><li>Supervise and guide security, cleaning, parking, and maintenance teams.</li><li>Prepare duty rosters and ensure proper staffing.</li><li>Conduct briefings and report daily activities to management.</li></ul>6. Reporting &amp; Documentation<ul><li>Maintain daily logs, incident reports, inspection checklists, and shift summaries.</li><li>Report issues, maintenance needs, and operational updates to the management.</li><li>Assist with monthly performance reports and event coordination.</li></ul>Qualifications &amp; Skills<ul><li>Diploma or Bachelor&rsquo;s degree in Business, Management, or related field (preferred).</li><li>Minimum 2&ndash;4 years of experience in mall operations, facility management, or customer service.</li><li>Strong communication skills (Arabic and English preferred).</li><li>Knowledge of mall systems, safety procedures, and emergency handling.</li><li>Ability to lead teams and handle high-pressure situations.</li><li>Good computer skills (MS Office, email, reporting).</li></ul>Job Type: Full-timePay: KD550.000 - KD650.000 per month

Mall supervisor

Britts Imperial UC

<div>
 
 
 Position Overview:
 
 
 
 &nbsp;
 
 
 We are seeking a dynamic and results-driven Sales Promotion Executive to join our team. The person will be based at one of our promotional venues, like a mall. &nbsp;
 
 
 &nbsp;
 
 
 The main responsibility is to engage with mall visitors and provide them with information about the courses offered. You will be stationed at a kiosk within the mall, serving as the primary point of contact for individuals interested in pursuing further education or professional development. Your goal is to generate leads, attract potential students and guide them towards enrolling in suitable courses.
 
 
 &nbsp;
 
 
 
 Key Responsibilities:
 
 
 
 &nbsp;
 
 
 1.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Engage with Mall Visitors: Set up attractive product displays and promotional booths. Proactively approach and engage with mall visitors to create awareness about the university / college and its programs. Initiate conversations, answer inquiries, and provide relevant information to generate interest.
 
 
 2.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Program Promotion: Effectively communicate the benefits and features of the training programs offered by the university / college. Deliver presentations and demonstrations to customers.
 
 
 3.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Lead Generation: Collect contact information
 
 
 4.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Lead Conversion: Work closely with the admissions team to convert leads into enrolments.
 
 
 5.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Product Knowledge: Acquire in-depth knowledge of our courses and educational offerings to effectively communicate their value to prospective parents and students.
 
 
 6.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Reporting: Meeting daily targets and submitting sales reports. &nbsp;
 
 
 &nbsp;
 
 
 
 Qualifications and Mandatory requirement:
 
 
 
 &nbsp;
 
 
 &bull;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;High school diploma or similar / Degree in marketing preferable.
 
 
 &bull;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience in retail recommended.
 
 
 &bull;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Sharp customer service skills / Proven experience in Sales promotion.
 
 
 &bull;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Excellent communication and presentation skills.
 
 
 &bull;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Proactive, self-motivated with a results-oriented mindset / Ability to work independently.
 
 
 &bull;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Excellent observation skills.
 
 
 &nbsp;
 
 
 If you are passionate about education, possess strong business acumen, and are driven to make a positive impact on students' lives, we invite you to apply for this exciting opportunity. &nbsp;
 
</div>

Sales Promoter

dasman gate

WE'RE HIRING &ndash; RESTAURANT MANAGERUpscale Restaurant inside a Leading Shopping MallWe are looking for a passionate and experienced Restaurant Manager to lead the daily operations of our upscale restaurant located within a busy shopping mall.Responsibilities:Oversee daily restaurant operationsLead, train, and motivate staffMaintain high standards of food quality and customer serviceManage inventory, supplies, and vendor relationshipsHandle customer feedback and complaints professionallyPrepare operational reports and performance reviewsRequirements:Minimum 5 years of experience in restaurant managementExperience in high-end dining or mall restaurants preferredExcellent leadership and communication skillsStrong problem-solving and organizational abilitiesFluent in English; additional language is a plusPresentable, professional, and service-orientedBenefits:Competitive salary + monthly incentivesPositive and professional work environmentCareer development opportunitiesStaff meals &amp; other perksJob Type: Full-timeLanguage:<ul><li>English (Preferred)</li></ul>

RESTAURANT MANAGER

Majid Al Futtaim

<div>
 
 
 BUSINESS INTRODUCTION
 
 
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.
 
 
 
 
 
 
 JOB TITLE
 
 
 
 Sales Associate | Majid Al Futtaim Lifestyle | Operations
 
 
 
 
 
 
 ROLE SUMMARY
 
 
 
 The Sales Associate will be responsible for achieving set sales targets through effective sales and excellent customer service thereby promoting the Company and brand. The individual must be proficient in identifying customer needs and demonstrating in-depth product knowledge thereby driving sales targets in line with Company policies and guidelines.
 
 
 
 
 
 
 ROLE PROFILE:
 
 
 
 
 
 <ul>
 <li>
 Be The Ultimate Champion of Customer Service Standards in Line with Majid Al Futtaim Guidelines, Understanding Customer Needs and Enabling the Fulfilment of an Exceptional Experience for The Customer.
 </li>
 <li>
 Ensure Customer Concerns Are Addressed Promptly and Professionally and Escalated in A Timely Manner to the Store Manager, When Necessary, Keep the Customer in Mind Through All Interactions.
 </li>
 <li>
 Achieve Set Sales Targets and Use Creative Ways to Exceed the Same, Keeping the Customer in Mind.
 </li>
 <li>
 Contribute To Enhanced Sales Targets with Thorough Product Knowledge, Taking Opportunities to Up Sell and Cross Sell.
 </li>
 <li>
 Ensure Store Standards Are Maintained at All Times, Supporting with Instore Tasks Including but Not Limited to Cleanliness, Tidiness and Replenishment.
 </li>
 <li>
 Comply With All Store Security Policies and Regulations, Minimizing Exposure to Stock Loss.
 </li>
 <li>
 Use Advanced Selling Skills in Order to Better Support the Customer&rsquo;s Needs, Generate High Value Transactions, And Build a Consistent Flow of Repeat Custom
 </li>
 <li>
 Recommend, Select, And Help Locate or Obtain Merchandise Based on Customer Need in Other Majid Al Futtaim Fashion Brands and Stores, If Not Available Instore.
 </li>
 </ul>
 
 
 
 
 
 REQUIREMENTS:
 
 
 
 
 
 <ul>
 <li>
 High School Certificate
 </li>
 <li>
 1-2 Years Industry Experience Preferred, Fresh grads can apply
 </li>
 <li>
 Excellent Communication &amp; Customer Service Skills
 </li>
 <li>
 Fluent Arabic
 </li>
 </ul>
 
 
</div>

Sales Associate

aeon abaya

We are seeking a confident, well-presented, and experienced female Sales Associate to join our retail team in Gate Mall. If you have a passion for fashion, excellent customer service skills, and a positive attitude, we&rsquo;d love to hear from you.Key Responsibilities:<ul><li>Greet and assist customers with enthusiasm and professionalism</li><li>Drive sales through product knowledge and customer engagement</li><li>Maintain store cleanliness and merchandise presentation</li><li>Manage daily sales transactions and handle POS system</li><li>Support stock replenishment and inventory control</li></ul>Requirements:<ul><li>Minimum 2 years of experience in fashion retail sales</li><li>Bilingual &ndash; Must speak both Arabic and English fluently</li><li>Presentable and fashion-conscious appearance</li><li>Excellent communication and interpersonal skills</li><li>Ability to work flexible hours, including weekends and holidays</li></ul>What We Offer:<ul><li>Competitive salary</li><li>Opportunity to grow within a dynamic retail environment</li><li>Positive and professional work atmosphere</li></ul>Job Type: Full-timePay: KD250.000 - KD450.000 per month

Sales Associate (Female) – Fashion Retail Gate Mall

Meshal AL Shatti

We&rsquo;re Hiring &ndash; Sales Advisor (Female)Brand: Shadow &ndash; A Luxurious Abaya ConceptLocation: The Avenues Mall, KuwaitCompany: Meshaal Al Shatti &amp; Partner Co.Are you passionate about fashion, elegance, and customer experience?Join Shadow, one of the premium brands under Meshaal Al Shatti &amp; Partner Co., known for its modern luxury and timeless designs in Abayas.What We&rsquo;re Looking For:*Female candidates (Arab nationals only)*Immediate joiners preferred*Visa Type: Ahli Visa 18 only*Previous experience in luxury retail or fashion is an advantage*Strong communication (English and Arabic)&amp; client service skillsWhy Join Us?Be part of a sophisticated brand that values creativity, style, and excellence. Work in a vibrant retail environment at The Avenues, representing elegance with every customer interaction.if Interested call us or WhatsApp cv 69900914 or send cv at careers@mssandp.comJob Type: Full-timePay: KD300.000 - KD320.000 per month

Sales Advisor - Arab Female only مستشارة مبيعات - إناث عرب فقط

Al-Futtaim

<div>Job Requisition ID: 173738
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day 


Overview of the role

The Store Manager is responsible for consistent operational excellence in the store and has full P&amp;L responsibility and ensures Brand compliance for the store He/she creates a working environment which encourages Brand values, teamwork and delivery of the results and exceptional customer service. 


What you will do

SALES
<div>
<ul><li>Drive Sales</li></ul>
</div><ul><li>Reviews and analyses sales figures to identify opportunities to develop and drive sales performance at department and BU level.</li>
<li>Challenges the team to improve performance compared to business and shape of chain using relevant metrics.</li>
<li>Engages with RO colleagues to enlist support for local opportunities that deliver sales growth for the store.</li>
<li>Analyses and demonstrates an understanding of the competition and identifies opportunities to exploit at store level.</li>
<li>Demonstrates an understanding of the customer and challenges their team to drive conversion, average basket, UPT and maximize sales.</li></ul> 

<div>
<ul><li>Layout and Look</li></ul>
</div><ul><li>Delivers store proportionality and implements events with impact and commercial focus.</li>
<li>Challenges direct reports on presentation of product and ensures business policies and seasonal launches are delivered with authority.</li>
<li>Ensures ticketing and VM elements highlight the merchandise throughout the store to create customer awareness of our different lines.</li>
<li>Consistently seeks to benchmark own standards with peer stores and competitors and looks for ways to create an aspirational shopping environment for the customer.</li></ul> 

<div>
<ul><li>Stock Management</li></ul>
</div><ul><li>Regularly reviews top and bottom selling lines with direct reports to ensure store is carrying correct options to maximize sales.</li>
<li>Challenges the availability of NOOSE lines, keep the team informed about NOOSE lines and focuses on to ensure required availability ratio of NOOSE lines.</li>
<li>Regularly reviews stock management process and stockholding areas with direct reports to identify areas of risk and initiate action.</li></ul> 


SERVICE
<div>
<ul><li>Service Standards</li></ul>
</div><ul><li>Actively demonstrates and role models service &ndash; Doing the right thing generating excitement and commitment to Service.</li>
<li>Listens to and actively seeks feedback from customers on service standards in their store uses the information to drive improvement.</li>
<li>Reviews the service offer across the store with respect to the business model and customer demand to ensure that service levels are consistently delivered and demonstrates an understanding of the services offered by competitors in key business areas.</li>
<li>Drives the internal assessment process for ensuring service standards are driven on a daily basis and walks and talks service at every opportunity.</li>
<li>Ensures that service training is an integral part of training from induction through to existing staff to ensure all employees are trained to the highest standards and are clear on the customer and business expectations.</li>
<li>Ensure the elements of The Service Pyramid is in place to provide an easy to shop environment and staff are consciously delivering Rhythm and Routine, Basic Services</li>
<li>and Delight. (Clean, nice smelling, well maintained, proper music, shopping tools in reach, staff well-presented and engaged on floor, at tills and fitting rooms, etc.)</li></ul> 

<div>
<ul><li>Service Measurements</li></ul>
</div><ul><li>Analyses Mystery Shop and CSI report to identify areas for improvement and implements an action plan.</li>
<li>Demonstrates an understanding of store themes at BU level and challenges direct reports to drive improvement.</li>
<li>Fully exploits the service awards budget by rewarding and recognizing excellent service in store on a regular basis supported by clear communication.</li></ul> 


STANDARDS
<div>
<ul><li>Compliance</li></ul>
</div><ul><li>Ensures that the store is adequately resourced across all the areas that are touched by legal compliance have a thorough knowledge of all compliance issues across the store and that the people involved are knowledgeable and fully trained.</li>
<li>Provides strong leadership in embedding the weekly rhythm and routine through WWF to ensure all management review and sign off the business compliance documentation on time.</li>
<li>Ensures employees are knowledgeable and always updated on SOPs.</li>
<li>Implements store self-assessment audits/reviews internal audit reports and devise action plans with the wider management team ensuing that actions are delivered.</li></ul> 


HEALTH AND SAFETY
<ul>
<li>Delivers a safe and legally complaint store trading environment for customers and employees by ensuring that there is a weekly review with the Health and Safety officer to identify risks and drive an action plan.</li>
<li>Works to ensure any store maintenance issues are reported correctly and resolved quickly to the company standard required, escalating as appropriate.</li>
<li>Cleaning contractors are regularly reviewed to ensure they are delivering to M&amp;S cleaning specifications and escalate risks appropriately.</li></ul> 


DUTY MANAGEMENT

Ensures that all the duty managers are trained and able to carry out the Duty Manager role and manage major incidents competently.

WWF is applied to organize the weekly activities across the store. 


PEOPLE
<div>
<ul><li>People policies and Process</li></ul>
</div><ul><li>Implements company policies and processes for managing absence, leave, addressing disciplinary issues and support the management team.</li>
<li>Demonstrates an understanding of the HR policies to drive improvement in employee&rsquo;s behaviour &amp; outcome.</li>
<li>Develops with HRBP a robust succession plan at all levels within the store that supports the regional succession plan.</li>
<li>Focus on recruitment as strategic process to bring in candidates with right attitude, partner with recruitment team to have a pipeline of candidates to maintain FTE levels.</li></ul> 

<div>
<ul><li>Voice of Employee</li></ul>
</div><ul><li>Engages with the employees on a regular basis to build a strong working partnership that promotes good communication and involvement throughout the store.</li>
<li>Reviews and identifies the key learning&rsquo;s from the survey in conjunction with Store Management team to create a robust action plan that drives improvement.</li></ul> 

<div>
<ul><li>Performance Development (PDR)</li></ul>
</div><ul><li>Personally, demonstrates all aspects of performance &amp; development management, career, and succession planning.</li>
<li>Ensures that all direct reports have SMART objectives and an individual development plan which are reviewed in line with the business performance management cycle.</li>
<li>Partners with L&amp;D Manager to ensure staff completes required trainings through a Training Calendar and ensures reporting of training activity as required.</li>
<li>Drives a rhythm and routine in recognizing and rewarding success across the store formally and informally.</li></ul> 


COSTS
<div>
<ul><li>Profitability</li></ul>
</div><ul><li>Deliver an efficient use of FTE in the store which is comparable to peer stores</li>
<li>Embeds a weekly rhythm and routine around Bottom Line</li>
<li>Tuesday and takes a leadership role to ensure all cost KPIs are probed and a clear action plan generated to improve performance</li>
<li>Challenges direct reports to deliver GM and Food shrinkage targets through accurate management of all stock systems and people processes.</li></ul> 

<div>
<ul><li>Cost improvement</li></ul>
</div><ul><li>Creates a robust Cost Improvement action plan for their store and embeds a rhythm and routine which looks for opportunities to drive improvement</li>
<li>Actively measures efficiency across the store and compares output against peer group average and proposes action to improve where performance is not in line</li></ul> 


Required Skills to be successful

Ability to demonstrate critical thinking and problem-solving skills as well as good organizational,

management, communication and sales skills. 


What equips you for the role
<ul>
<li>Graduate Degree</li>
<li>Retail and Whole sales experience</li>
<li>Motivated and can work towards set targets and KPI'S</li>
<li>Experience with and passion for premium fashion brands</li>
<li>Commercial Acumen</li>
<li>Customer focus</li>
<li>Minimum 8 years of relevant experience</li></ul> 
About Al-Futtaim Group Real Estate 
The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years. 
Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us. 
AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.
About Al-Futtaim Malls 
Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.
Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper&rsquo;s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.
Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall&rsquo;s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.
For more information on Al-Futtaim Malls, please visit https://www.al-futtaimmalls.com/
About Al-Futtaim Engineering &amp; Technologies 
Al-Futtaim Engineering &amp; Technologies offers customers complete engineering and systems integration solutions. 
 
The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, Energy Management, Technology Infrastructure and Digital Transformation. 
 
The Technologies division provides complete business solutions to large, medium and small customers that include, contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services. 
 
These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</div>

Senior Store Manager

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