manager – incident management Jobs in Umluj Saudi Arabia

manager – incident management

manager incident management

Red Sea Global

<div>
 
 
 Job Purpose :
 
 
 
 The role will ensure business continuity and minimize the impact of any maintenance issues or outage incidents. The responsibilities include leading the formulation of response guidelines, overseeing end-to-end management of incidents from initiation to resolution, establishing and adhering to incident response procedures and protocols, coordinating with relevant teams during the incident response.
 
 
 The role is instrumental in documenting the details, causes, and resolution actions of incidents for future reference. The role shall also conduct post-incident reviews to identify improvement areas, implementing preventive measures to limit future incidents, and acting as an escalation point for major incidents.
 
 
 
 
 
 
 Job Responsibilities:
 
 
 
 
 
 
 Strategic Contribution
 
 
 <ul>
 <li>
 Ensure all incident are attended to with maximum efficiency and reliability.
 </li>
 <li>
 Ensure all incidents and complaints are addressed and resolved within the agreed SLA&rsquo;s.
 </li>
 <li>
 Apply the division's forward-thinking, efficiency-focused vision to his or her daily tasks.
 </li>
 <li>
 Execute the divisions incident management plans
 </li>
 </ul>
 
 
 Incident Management
 
 
 <ul>
 <li>
 Oversee the formulation of standardized incident response procedures and guidelines
 </li>
 <li>
 Ensure business continuity and minimize the impact of utility incidents.
 </li>
 <li>
 Maintain updated incident response procedures for all utilities.
 </li>
 <li>
 Oversee the documentation of each incident's details, causes, and resolution steps.
 </li>
 <li>
 Lead the execution of post-incident review for continuous improvement.
 </li>
 <li>
 Help Implement preventive measures to reduce future incidents.
 </li>
 <li>
 Act as the escalation point (SPOC) for major incidents and report all significant incidents to senior management
 </li>
 </ul>
 
 
 Leadership
 
 
 <ul>
 <li>
 Coordinate with suppliers or vendors to ensure that all work is carried out efficiently, in line with the strategic project management plans, policies and procedures.
 </li>
 <li>
 Manage the team by setting priorities and objectives, managing performances, and providing ongoing feedback and coaching to meet the functional challenges and goals.
 </li>
 <li>
 Serve as a role model to ensure employees&rsquo; awareness and commitment to RSG vision, mission, values, fundamentals, and corporate strategy to establish a highly engaged and motivated human resources, and continuously improve performance.
 </li>
 </ul>
 
 
 
 
 
 Policies, Systems, Processes, Procedures, Standards and Reports
 
 
 <ul>
 <li>
 Follow all relevant incident response policies, processes, procedures, and instructions to ensure that work is carried out in a controlled, consistent and effective manner.
 </li>
 <li>
 Assist in the Provide the necessary information and data for the preparation of accurate and timely functional MIS statements and reports to meet corporate and functional requirements, policies, and standards.
 </li>
 <li>
 Analyze incident response related processes to identify areas of efficiency.
 </li>
 </ul>
 
 
 Safety, Quality &amp; Environment
 
 
 <ul>
 <li>
 Apply safety, quality and environmental management policies, procedures, and controls to ensure employee safety, legislative compliance, delivery of high-quality products/services and a responsible environmental attitude.
 </li>
 </ul>
 
 
 Continuous Improvement
 
 
 <ul>
 <li>
 Identify opportunities for continuous improvement to the team&rsquo;s systems, processes and practices considering &lsquo;international best practice&rsquo;, improvement of business processes, cost reduction and productivity improvement.
 </li>
 <li>
 Assess operational processes and execute improvement strategies to enhance efficiency
 </li>
 <li>
 Ensure that all operations are carried out according to best practices and standards.
 </li>
 <li>
 Assess operational processes and execute improvement strategies to enhance efficiency
 </li>
 <li>
 Ensure that all operations are carried out according to best practices and standards.
 </li>
 </ul>
 
 
 
 
 
 Qualification and Experience:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in engineering with Electrical/Mechanical/Telecommunication technology.
 </li>
 <li>
 6-8 years of relevant experience with at least one year as project lead/manager .
 </li>
 </ul>
 
 
 
 
 
 This position is 100% site based.
 
 
 
 
 
 
 
 For more information about Red Sea Global, visit:
 
 
 <ul>
 <li>
 Website: https://www.redseaglobal.com/en
 </li>
 <li>
 YouTube: https://www.youtube.com/watch?v=6ySGZwubomw
 </li>
 <li>
 Twitter: https://twitter.com/RedSeaGlobal
 </li>
 </ul>
 
 
</div>

Manager – Incident Management

Red Sea Global Hospitality

<div>
 
 
 Join Red Sea Global Hospitality and become part of a team leading the change in responsible development and regenerative tourism.
 
 
 
 
 
 
 
 Job title:
 
 Assistant Restaurant Manager
 
 
 
 Department:
 
 Food &amp; Beverage
 
 
 
 Reporting to:
 
 Asst. Food &amp; Beverage Director/Manager
 
 
 
 Property:
 
 Shebara Resort
 
 
 
 
 
 
 
 
 
 About Us
 
 
 
 Welcome to the next generation of hospitality excellence. We're on a mission to recruit the finest in our industry - seize the opportunity to become part of this pioneering team. Our ethos is deeply rooted in Respect, Responsibility, Passion, and Collaboration, values that guide us in creating extraordinary experiences for our guests and a thriving workplace for our team. We offer more than just a job - we provide an opportunity to shape the future of luxury hospitality.
 
 
 
 
 
 
 The Role
 
 
 
 As Assistant Restaurant Manager, your role is to serve the needs of the business, our guests, and our colleagues by leading the operations of a specific restaurant or outlet to maximize customer satisfaction, staff performance, and business results.
 
 
 
 
 
 
 
 
 
 Key Areas of Responsibilities
 
 
 
 Please note that the responsibilities outlined below are not exhaustive. Red Sea Global Hospitality employees continuously innovate in caring for the needs of the business, their guests, and their colleagues. As Assistant Restaurant Manager, you will need to:
 
 
 
 
 <ul>
 <li>
 Ensure a professional and profitable operation within the framework of the Hotel.
 </li>
 <li>
 Collaborate with the hotel training manager to identify training needs, develop, and deliver essential training for department employees to meet business requirements. Support the training of the Departmental Trainers to improve hotel service quality consistently.
 </li>
 <li>
 With the restaurant manager, maintain departmental budget goals by managing profits through increased sales revenue and the efficient cost expenditure.
 </li>
 <li>
 Forecast business demands accurately to ensure efficient staffing &amp; food production.
 </li>
 <li>
 Manage the scheduling of employees in the outlet efficiently and oversee the time control system accurately.
 </li>
 <li>
 Provide training to managers and supervisors on effective coaching and counseling, as well as the proper procedure for progressive discipline.
 </li>
 <li>
 ` Ensure a safe work environment by adhering to all safety protocols.
 </li>
 <li>
 Manage assets for all outlet properties and facilities, including conducting routine preventative maintenance inspections.
 </li>
 <li>
 Promote positive inter-departmental relations through open communication and cooperation.
 </li>
 <li>
 Liaise with the Banqueting department to support in all requested events or functions.
 </li>
 <li>
 Above all, to lead by example through a &ldquo;hands on&rdquo; approach to motivate our Associates to excel.
 </li>
 <li>
 Perform any additional duties as required for operational smoothness.
 </li>
 </ul>
 
 
 
 
 
 In Return, What We Offer
 
 
 <ul>
 <li>
 Exciting opportunities for personal and professional development at all levels, featuring targeted development programs aimed at equipping you for your next career move.
 </li>
 <li>
 Competitive compensation package.
 </li>
 <li>
 Access to exclusive perks, complimentary nights, and benefits within Red Sea Global Hospitality.
 </li>
 <li>
 Health Insurance coverage whilst in service.
 </li>
 <li>
 A supportive and inclusive work environment that values diversity and collaboration.
 </li>
 <li>
 Employee Recognition Programmes.
 </li>
 <li>
 Daily meals on duty and uniform dry-cleaning services.
 </li>
 <li>
 Year-round events of social, wellness programs, charity drives, and sports activities.
 </li>
 </ul>
 
 
 
 
 
 Accessibility and Adjustments
 
 
 
 We welcome all applicants and are keen to ensure our employees reflect the diversity of the Kingdom of Saudi Arabia and the communities we serve. We are committed to providing reasonable adjustments throughout our recruitment process and we&rsquo;ll always endeavor to be as accommodating as possible. If you would like to discuss any specific requirements, please get in touch with us.
 
 
 
 
 
 
 Red Sea Global Hospitality is an equal opportunity employer committed to diversity and inclusion in the workplace. We encourage individuals from all backgrounds to apply.
 
 
</div>

Assistant Restaurant Manager

<div>
 
 
 Be the Change. Join the World&rsquo;s Most Visionary Developer.
 
 
 
 
 
 
 Coastal Contracting Company, a proud subsidiary of Red Sea Global, stands apart with its unwavering commitment to quality craftsmanship, excellence, and exceptional service. Trusted with challenging and creative projects, we deliver a wide range of services through a meticulous and innovative approach to project management.
 
 
 
 
 
 Since our inception, we have been dedicated to transforming ideas into reality while maintaining our commitment to both people and the planet.
 
 
 
 
 
 As a purpose-driven company, we actively contribute to Saudi Arabia&rsquo;s Vision 2030 and lead the global movement toward regenerative tourism &ndash; ensuring a sustainable and prosperous future for generations to come.
 
 
 
 
 
 Join us and be part of the positive change for Saudi Arabia and the world.
 
 
 
 
 
 
 
 
 
 Job Purpose:
 
 
 
 
 
 
 As an HR Operations Specialist, you will support diverse workforce administration processes, such as transfers, salary changes, promotions, and terminations. Additional duties you will carry out include fostering positive employee relations and ensuring the legal compliance of HR operations practices.
 
 
 
 
 
 
 Job Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Maintain and update accurate employee records in accordance with internal policies and regulatory requirements.
 </li>
 <li>
 Administer all employee services, including Qiwa platform management, health insurance coordination, and GOSI registration and updates.
 </li>
 <li>
 Handle employment lifecycle changes such as promotions, transfers, and terminations efficiently and accurately.
 </li>
 <li>
 Manage employee relations issues, including conflict resolution and disciplinary actions, ensuring fairness and compliance with company policies.
 </li>
 <li>
 Ensure adherence to HR policies and labor law regulations; support compliance audits and prepare required reports.
 </li>
 <li>
 Facilitate the offboarding process and ensure a seamless transition for departing employees.
 </li>
 <li>
 Respond to internal and external HR-related queries in a timely and professional manner.
 </li>
 <li>
 Collect and maintain documentation related to employee leaves and travel requests in personnel files.
 </li>
 <li>
 Liaise with the Ministry of Labor and Labor Office for updates on labor regulations and to resolve HR-specific compliance matters.
 </li>
 <li>
 Assist employees with leave management, end-of-service settlements, and issuance of employment certificates.
 </li>
 <li>
 Monitor employee attendance and absenteeism; compile and report statistical data to the HR Manager.
 </li>
 <li>
 Ensure comprehensive understanding and application of HR processes and procedures.
 </li>
 <li>
 Issue employment letters and certificates in alignment with organizational HR policies.
 </li>
 <li>
 Coordinate with the Finance Department to resolve payroll discrepancies and ensure accurate processing.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Qualifications and Experience:
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in human resources, Business Administration, or a related field.
 </li>
 <li>
 2&ndash;4 years of experience in HR operations or generalist roles.
 </li>
 <li>
 Strong understanding of labor laws and HR best practices.
 </li>
 <li>
 Proficiency in using SAP SuccessFactors.
 </li>
 <li>
 Proficiency in Microsoft Office applications, especially Excel and Word.
 </li>
 <li>
 Create dashboards to track and monitor HR processes, ensuring real-time updates and accurate follow-up on all procedures.
 </li>
 <li>
 Excellent attention to detail and organizational skills.
 </li>
 <li>
 Strong interpersonal and communication skills.
 </li>
 <li>
 Ability to handle confidential information with discretion.
 </li>
 </ul>
 
 
</div>

Specialist - Human Resources

daa International

<div>
 
 
 We unlock value for Airport Owners and Investors.
 
 
 
 
 
 
 
 daa International
 
 was established in early 2014 to leverage the expertise, track record, and experience embedded in the daa Group companies and make it available to the market. It does this by reaching into the organization and assembling skilled teams to deliver customized solutions to unlock value in airports for investors and state owners. The group's capability covers all aspects of airport ownership, investment, and commercial operation. With over 5,000 employees across the group, daa International can draw on a vast pool of subject matter proficiency.
 
 
 
 
 
 Working at
 
 daa International
 
 offers a fast-paced environment with a variety of opportunities for every airport professional. We provide a unique environment where you work alongside high preforming industry leaders, join a culture that embraces equality, inclusion and diversity and where continuous development and collaboration is at the forefront.
 
 
 
 
 
 This is a strategic FM leadership role responsible for enhancing lifecycle stewardship of critical airport infrastructure, embedding operational consistency across the FM function, and ensuring alignment with international standards and regulatory requirements.
 
 
 
 
 
 The
 
 Head of FM Planning &amp; Asset Management
 
 will provide functional coordination and governance across all domain-specific FM units&mdash;Airfield Maintenance, Terminals &amp; Landside, Special Systems, Landscaping, and Soft Services&mdash;ensuring proper planning, cross-functional integration, asset lifecycle oversight, and regulatory compliance.
 
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 
 
 
 
 Strategic Asset Management Leadership
 
 :
 
 
 <ul>
 <li>
 
 Design and implement a comprehensive Asset Management System in accordance with ISO 55001 and global best practices.
 
 </li>
 <li>
 
 Lead the development and implementation of a Strategic Asset Management Plan that aligns technical, operational, and financial objectives over short-, medium-, and long-term.
 
 </li>
 <li>
 
 Develop asset lifecycle strategies prioritizing risk-based maintenance, reliability centred planning, and long-term capital optimization.
 
 </li>
 </ul>
 
 
 
 
 
 
 Facilities Management Planning and Coordination
 
 :
 
 
 <ul>
 <li>
 
 Coordinate Facilities Management plans across all asset domains Airfield, Terminals, Special Systems, and Utilities to eliminate silos and improve resource allocation.
 
 </li>
 <li>
 
 Facilitate multi-disciplinary operational alignment, ensuring planned maintenance activities, seasonal readiness, and resilience planning are integrated.
 
 </li>
 <li>
 
 Through a dotted-line functional role, track each manager's delivery against Facilities Management goals, maintenance schedules, and operational KPIs escalating only when systemic issues require senior intervention.
 
 </li>
 </ul>
 
 
 
 
 
 
 Regulatory and Compliance Oversight
 
 :
 
 
 <ul>
 <li>
 
 Cascade GACA, ICAO, ISO 41001, and ISO 55001 standards into actionable processes across departments.
 
 </li>
 <li>
 
 Support internal audit readiness and external inspections by ensuring full documentation, traceability, and real-time reporting of Facilities Management compliance activities.
 
 </li>
 <li>
 
 Lead periodic reviews of asset condition, risk exposure, and mitigation planning across the asset portfolio
 
 </li>
 </ul>
 
 
 
 
 
 
 System and Process Development
 
 :
 
 
 <ul>
 <li>
 
 Develop and optimize CMMS integration, asset registers, asset tagging protocols, and automated workflows that reduce downtime and human error.
 
 </li>
 <li>
 
 Standardize reporting templates, failure codes, work order procedures, and maintenance routines across departments.
 
 </li>
 <li>
 
 Establish performance dashboards that provide the Chief of Engineering and senior executives with real time visibility into Facilities Management performance, resource utilization, and asset health metrics.
 
 </li>
 </ul>
 
 
 
 
 
 
 Stakeholder and Contract Management Support
 
 :
 
 
 <ul>
 <li>
 
 Support contract management by aligning Facilities Management service providers with airport wide Strategic Asset Management Plan objectives and service level requirements.
 
 </li>
 <li>
 
 Participate in technical evaluations, contractor onboarding, and monthly performance reviews, acting as an support to and extension of the Chief of Engineering.
 
 </li>
 <li>
 
 Identify gaps in service delivery, initiate root cause analysis, and recommend operational enhancements in line with Facilities Management contracts and GACA mandates.
 
 </li>
 </ul>
 
 
 
 
 
 
 Requirements:
 
 
 
 <ul>
 <li>
 
 Bachelor&rsquo;s degree in Engineering, Facilities Management, Asset Management, or related field.
 
 </li>
 <li>
 
 Professional certification (e.g. IAM, ISO 55001 Lead Auditor, PMP) desirable.
 
 </li>
 <li>
 
 10+ years of progressive experience in Facilities Management, Asset Management or Infrastructure Planning within large-scale, complex environments (preferably in aviation or transportation).
 
 </li>
 <li>
 
 Strong track record in implementing and managing ISO 55001 Asset Management Systems.
 
 </li>
 <li>
 
 Strong knowledge of CMMS, CAFM, BIM, and enterprise asset management systems.
 
 </li>
 <li>
 
 Deep understanding of performance management frameworks, KPIs, and regulatory audit practices
 
 </li>
 <li>
 
 Experience working with regulatory bodies such as GACA or equivalent aviation authorities.
 
 </li>
 <li>
 
 Proven leadership in coordinating cross-functional FM teams and integrating planning systems
 
 </li>
 </ul>
 
 
 
 
 
 Wishing you all the best!
 
 
</div>

Head of FM Planning & Asset Management

Miraval Resorts & Spas

<div>
 
 
 Be Part of Something Transformational
 
 
 
 
 
 
 
 Red Sea Global
 
 is honored to partner with
 
 Miraval The Red Sea
 
 who marks the pioneering expansion for
 
 Miraval Resorts &amp; Spas
 
 into the Kingdom of Saudi Arabia, bringing three decades of wellness expertise to one of the world's most pristine marine environments.
 
 
 
 
 
 As part of the Hyatt portfolio and The Red Sea Project, this transformative destination continues
 
 Miraval Resorts and Spas
 
 , legacy as a global leader in luxury wellness, offering transformational and immersive experiences that nurture physical and emotional wellbeing. The adults only, all inclusive, digital detox sanctuary welcomes all to discover "A Life In Balance" through mindful connection with nature's extraordinary beauty along Saudi Arabia's Red Sea coast
 
 
 We are now inviting passionate, grounded, and growth-minded individuals to join us in shaping this extraordinary journey. Want to be part of a visionary brand shaping the future of wellness? this is your opportunity.
 
 
 
 
 
 Welcome to
 
 Miraval The Red Sea
 
 :
 
 Where Wellness is a Way of Life.
 
 
 
 
 
 
 
 
 GENERAL ROLE
 
 :
 
 
 
 
 
 
 We are seeking a dynamic and creative Marketing Executive to support the Marketing team in driving brand awareness, audience engagement, and business growth. The ideal candidate will be passionate about wellness, hospitality, and creating compelling content that resonates with our diverse clientele.
 
 
 
 
 
 
 
 KEY RESPONSIBILITIES
 
 
 :
 
 
 
 
 
 Please note that the responsibilities outlined below are not exhaustive. Miraval The Red Sea colleagues continuously innovate in caring for the needs of the business, their guests, and their colleagues. As Marketing Executive, you will need to:
 
 
 
 
 
 
 1. Marketing &amp; Communications Support
 
 
 <ul>
 <li>
 Assist in the implementation of the hotel&rsquo;s marketing and communications strategy across all platforms.
 </li>
 <li>
 Draft, edit, and proofread Arabic marketing copy, collateral, press releases, and internal communications.
 </li>
 <li>
 Support the development of promotional campaigns and coordinate design, production, and distribution of marketing materials.
 </li>
 <li>
 Maintain and update hotel marketing collateral and digital content (fact sheets, brochures, flyers, etc.).
 </li>
 </ul>
 
 
 
 
 
 2. Digital Marketing &amp; Content Management
 
 
 <ul>
 <li>
 Support in creating and scheduling content for the hotel&rsquo;s social media accounts (Instagram, Facebook, LinkedIn, TikTok, etc.).
 </li>
 <li>
 Collaborate with graphic designers produce visual content for marketing campaigns.
 </li>
 <li>
 Assist in monitoring and analyzing the performance of social media and digital campaigns and report key findings.
 </li>
 <li>
 Update and maintain content on the hotel&rsquo;s website and third-party platforms.
 </li>
 </ul>
 
 
 
 
 
 3. Public Relations &amp; Media Relations
 
 
 <ul>
 <li>
 Assist with the coordination of media visits, influencer stays, and press events.
 </li>
 <li>
 Help prepare media kits, press releases, and other PR materials.
 </li>
 <li>
 Maintain an updated media and influencer contact list.
 </li>
 <li>
 Monitor media coverage and prepare monthly PR clippings and reports.
 </li>
 </ul>
 
 
 
 
 
 4. Brand Management
 
 
 <ul>
 <li>
 Ensure all marketing and communication materials are consistent with brand guidelines and tone of voice.
 </li>
 <li>
 Liaise with internal departments (F&amp;B, Events, Spa, Rooms, etc.) to gather and share accurate promotional content.
 </li>
 <li>
 Support the implementation of new brand standards and seasonal campaigns as directed by brand or corporate office.
 </li>
 </ul>
 
 
 
 
 
 5. Administrative &amp; Coordination Tasks
 
 
 <ul>
 <li>
 Track marketing activities and maintain a calendar of campaigns, events, and initiatives.
 </li>
 <li>
 Support budget tracking and invoice processing related to marketing and advertising spend.
 </li>
 <li>
 Assist in preparing monthly reports and presentations on marketing activity performance.
 </li>
 <li>
 Maintain organized archives of creative assets, media coverage, and campaign records.
 </li>
 </ul>
 
 
 
 
 
 Required Qualifications:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Marketing, Communications, or related field.
 </li>
 <li>
 Fluency in both Arabic and English (written and spoken) is essential.
 </li>
 <li>
 Demonstrated experience in content creation, particularly for social media platforms.
 </li>
 <li>
 Proficiency in social media analytics and management tools.
 </li>
 <li>
 Exceptional writing, editing, and communication skills in both Arabic and English.
 </li>
 <li>
 Highly creative with a strong eye for visual aesthetics.
 </li>
 <li>
 Organized and capable of managing multiple tasks under tight deadlines.
 </li>
 </ul>
 
 
 
 
 
 Preferred Experience:
 
 
 <ul>
 <li>
 Prior marketing experience in luxury hospitality, wellness, or lifestyle sectors.
 </li>
 <li>
 Familiarity with digital marketing strategies, SEO principles, and content optimization.
 </li>
 </ul>
 
 
 
 
 
 
 WORK ENVIRONMENT
 
 
 
 
 
 
 <ul>
 <li>
 Agile &amp; flexible in mindfully using Miraval The Red Sea&rsquo;s facilities (indoor/outdoor) as training venue or any training purpose
 </li>
 </ul>
 
 
 
 
 Join Miraval The Red Sea and be part of a vibrant team dedicated to delivering exceptional wellness experiences in a stunning destination.
 
</div>

Marketing Executive

<div>
 
 
 Empowering Destinations with Sustainable Innovation!
 
 
 
 
 
 
 The
 
 Red Sea Utilities Company (TRSUC)
 
 is a specialized subsidiary under
 
 Red Sea Global (RSG)
 
 , established to provide integrated utility services for RSG&rsquo;s flagship developments, including
 
 The Red Sea Project
 
 and
 
 Amaala
 
 .
 
 
 
 
 
 TRSUC is responsible for delivering essential services such as renewable energy, water desalination, wastewater treatment, solid waste management, district cooling, and telecommunications infrastructure. TRSUC is pioneering the development of off-grid, renewable utility systems to ensure that RSG&rsquo;s destinations are powered entirely by clean energy.
 
 
 
 
 
 TRSUC&rsquo;s initiatives are integral to Saudi Arabia&rsquo;s Vision 2030, aiming to diversify the economy and promote sustainable development. By providing state-of-the-art utility services, TRSUC supports RSG&rsquo;s mission to create regenerative tourism destinations that prioritize environmental stewardship and community well-being.
 
 
 
 
 
 
 At TRSUC, Where Infrastructure Meets Innovation - For People and Planet.
 
 
 
 
 
 
 
 Job Purpose:
 
 
 <ul>
 <li>
 Responsible to oversee, deliver, and commission all operations and maintenance processes, coordinate business activities, manage teams, and refine operational methods for the utility.
 </li>
 <li>
 The role will work closely with all Utility departments together with the asset owner where the equipment are located. The will also work closely with the RSG Technology Team, who will use the Utilities company passive networks ( Ducts, Chambers, POPs. MMU&rsquo;s and Data Centers.
 </li>
 <li>
 Additionally this role will be involved to prepare and implement the maintenance and reliability strategy and operational goals, oversee maintenance operations, operational reliability, adherence to budget and standard cycle time. He/she will drive compliance to processes, guidelines, operational efficiency measures and manage escalations as required.
 </li>
 </ul>
 
 
 
 
 
 Job Responsibilities:
 
 
 
 
 
 
 
 Strategic Contribution
 
 
 <ul>
 <li>
 Contribute to the development and implementation of the annual business plan, target and implement the strategic agenda of the TRSUC Operations and Maintenance function to deliver TRSUC&rsquo;s and RSG vision and mission.
 </li>
 <li>
 Contribute to the development and implementation of strategic plans and initiatives to optimize operations and maintenance function within TRSUC including functional strategies &amp; roadmap for the management of dry and wet utilities aligned to TRSUC goals.
 </li>
 <li>
 Provide leadership and direction to the operations and maintenance team on fostering a culture of collaboration, innovation, and continuous improvement.
 </li>
 <li>
 Ensure all Utility assets are maintained and operated to maximum efficiency and reliability.
 </li>
 <li>
 Ensure that operations and maintenance strategies and processes are in place to meet TRSUC&rsquo;s objectives and operational needs in terms of price, quality and delivery targets
 </li>
 <li>
 Direct the formulation and execution of operation and maintenance plans
 </li>
 </ul>
 
 
 
 
 
 Operations and Maintenance
 
 
 <ul>
 <li>
 Oversee daily operations and direct the improvement of operational procedures.
 </li>
 <li>
 Oversee corrective actions implemented at all engineering functions in case of emergencies, disruption of operations, breakdown of equipment or quality concerns and manage any escalations of risks, as required.
 </li>
 <li>
 Oversee smooth operations and maintenance of all equipment. Oversee coordination with contract workers and manage any escalations, if required.
 </li>
 <li>
 Drive compliance to processes, guidelines, operational efficiency measures and manage escalations as required.
 </li>
 <li>
 Drive collaboration and maximize efficiency to achieve excellence in operations and maximisation of output.
 </li>
 <li>
 Supervise system maintenance, including regular checks, repairs, and component replacements.
 </li>
 <li>
 Ensure compliance with industry standards, laws, regulations, and safety guidelines.
 </li>
 <li>
 Manage the budget for operations and maintenance to ensure efficiency.
 </li>
 <li>
 Oversee quality assurance to meet or exceed standards.
 </li>
 <li>
 Drive compliance with all applicable statutory requirements, provide comprehensive information on operations and all engineering function activities vis-&agrave;-vis periodic budgets, and manage escalations as required.
 </li>
 <li>
 Direct and set contingency measures and plans in case of emergencies.
 </li>
 <li>
 Drive the adoption of technology to improve efficiency, safety, and customer satisfaction.
 </li>
 <li>
 Enforce the incorporation of world-class sustainability standards and measures .
 </li>
 <li>
 Oversee decisions on critical issues during the engineering design and the construction phases, verify claims for extra work, and coordinate with the other TRSUC and RSG functions where necessary.
 </li>
 <li>
 Oversee and direct the commissioning and testing including the 3rd party testing, startup test, trail run tests, performance tests, reliability tests, annual capacity tests and ensure all major/ main systems and sub systems for the dry and wet utilities are meeting the technical and functional specifications and the contractual requirements prior to issuing the acceptance certificates for the dry and wet utilities projects.
 </li>
 <li>
 Oversee and direct the identification, assessment, and mitigation of different various aspects of risks presented on the project to create preventative risk methods and avoid potential delays and added cost.
 </li>
 </ul>
 
 
 
 
 
 Leadership and People Management
 
 
 <ul>
 <li>
 Coordinate the activities of any supplier or vendor to ensure that all work is carried out efficiently, in line with the strategic project management plans, policies and procedures.
 </li>
 <li>
 Manage the team by setting priorities and objectives, managing performances, and providing ongoing feedback and coaching to meet the functional challenges and goals.
 </li>
 <li>
 Serve as a role model to ensure employees&rsquo; awareness and commitment to RSG vision, mission, values, fundamentals, and corporate strategy to establish a highly engaged and motivated human team.
 </li>
 <li>
 Provide development opportunities to maximize individual potential and engagement of employees through mentoring, coaching and constructive feedback.
 </li>
 <li>
 Provide guidance on employees&rsquo; training and developmental needs and bridge the knowledge gaps to ensure continuous progression and high-level of competence within the team
 </li>
 </ul>
 
 
 
 
 
 Policies, Systems, Processes, Procedures, Standards and Reports
 
 
 <ul>
 <li>
 Follow all relevant functional policies, processes, standard operating procedures, and instructions to ensure that work is carried out in a controlled and consistent manner.
 </li>
 <li>
 Oversee the streamlining of processes by eliminating redundancy, enhancing inter-departmental coordination, and improving business procedures.
 </li>
 <li>
 Establish performance metrics to measure and assess the effectiveness of operation and maintenance initiatives and activities.
 
 
 </li>
 <li>
 Review and direct the preparation of accurate and timely functional MIS statements and reports to meet corporate and functional requirements, policies, and standards.
 </li>
 </ul>
 
 
</div>

Senior Director –  Operations and Maintenance

Explore 6+ Manager incident management in Umluj Saudi Arabia this November. Find roles across top companies and apply now to boost your career.

6 manager incident management jobs IN Umluj Saudi Arabia

Manager – Incident Management

Assistant Restaurant Manager

Specialist - Human Resources

Head of FM Planning & Asset Management

Marketing Executive

Senior Director – Operations and Maintenance