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manager of operations

Hilton

<div>Director of Operations
A Director of Operations is responsible for the effective operational management of the hotel so Heads of Department achieve and exceed their revenue and Guest satisfaction targets. 
 
 
What will I be doing? 
As Director of Operations, you will be responsible for the effective operational management of the hotel so Heads of Department achieve and exceed their revenue and Guest satisfaction targets. Specifically, you will be responsible for performing the following tasks to the highest standards:<ul>
<li>Work in conjunction with the General Manager / Area General Manager to actively manage key property issues (including capital projects; customer service; refurbishment)</li>
<li>Assist the development of meaningful, achievable hotel budgets and other short and long term hotel strategic goals</li>
<li>Provide effective leadership to the hotel management team and team members to ensure targets are met and exceeded</li>
<li>Respond to audits that are completed by the company to ensure continual improvement is achieved</li>
<li>Plan, direct and coordinate the service delivery of all operational departments in order to meet and exceed guest expectations</li>
<li>Comply and exceed hotel and company Service Standards</li>
<li>Ensure that costs are controlled throughout the operational departments and results are analysed regularly to highlight problem areas and take appropriate action</li>
<li>Manage and develop the Heads of Department to ensure career progression and effective succession planning within the hotel and company</li>
<li>Seek and respond to Guest feedback in order to achieve positive outcomes and high levels of customer satisfaction</li>
<li>Hold regular briefings and communication meetings with the HOD team</li></ul>
What are we looking for? 
A Director of Operations serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you must possesss the following qualifications, attitude, behaviours, skills, and values that follow:<ul>
<li>A degree or diploma in Hotel Management or equivalent</li>
<li>Strong commercial acumen, preferably with experience in Food and Beverage or Rooms Management</li>
<li>Experience in managing budgets, revenue proposals and forecasting results</li>
<li>In-depth knowledge of the hotel / leisure / service sector</li>
<li>Strong leadership skills to effectively manage and motivate the team to achieve high level of perform and exceed targets</li>
<li>Accountable and resilient</li>
<li>Ability to work under pressure</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul>
<li>Knowledge of the hotel property management systems</li>
<li>Previous experience in the same or similar role</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Director of Operations

Alhassanain B.S.C

About the Role:We are seeking an experienced Marine Operations Manager to oversee and optimize all marine project operations and vessel movements. The ideal candidate will be responsible for ensuring the safe, efficient, and cost-effective execution of marine activities, including vessel scheduling, port operations, and offshore project support.Key Responsibilities:<ul><li>Vessel Operations Management: Plan, coordinate, and monitor all vessel movements, including tugs, barges, crew boats, and offshore support vessels.</li><li>Project Support: Ensure marine resources are effectively deployed to support offshore construction, dredging, and subsea projects.</li><li>Port &amp; Terminal Coordination: Manage port calls, berthing arrangements, and cargo operations in compliance with port regulations.</li><li>Safety &amp; Compliance: Implement and enforce HSE policies, ISM Code, and international maritime regulations across all operations.</li><li>Resource Management: Optimize vessel utilization, crew deployment, and equipment allocation to maximize operational efficiency.</li><li>Stakeholder Liaison: Coordinate with clients, port authorities, classification societies, and subcontractors to ensure seamless operations.</li><li>Budget Control: Monitor operational expenditures, negotiate contracts with service providers, and ensure cost-effective operations.</li><li>Emergency Response: Lead incident response and crisis management for marine-related emergencies.</li><li>Performance Monitoring: Track key performance indicators (KPIs) and prepare regular operational reports for senior management.</li></ul>Qualifications &amp; Experience:<ul><li>Bachelor&rsquo;s degree in Nautical Science, Marine Engineering, or related field. Master&rsquo;s degree preferred.</li><li>Minimum 10+ years of experience in marine operations, with at least 5 years in a managerial role.</li><li>Proven track record in managing vessel operations for offshore, dredging, or marine construction projects.</li><li>Strong knowledge of international maritime regulations (SOLAS, MARPOL, STCW).</li><li>Experience with dynamic positioning systems, vessel tracking software, and port management systems.</li></ul>Preferred Certifications:<ul><li>Master Mariner (Class 1) or Chief Engineer License.</li><li>ISM Code Internal Auditor certification.</li><li>DP Operator Certification (preferred).</li><li>NEBOSH or IOSH safety certification.</li></ul>Job Type: Full-time

Marine Operations Manager

<div>
 A Director of Operations is responsible for the effective operational management of the hotel so Heads of Department achieve and exceed their revenue and Guest satisfaction targets.
 
 
 
 What will I be doing?
 
 
 
 As Director of Operations, you will be responsible for the effective operational management of the hotel so Heads of Department achieve and exceed their revenue and Guest satisfaction targets. Specifically, you will be responsible for performing the following tasks to the highest standards:
 
 
 <ul>
 <li>
 Work in conjunction with the General Manager / Area General Manager to actively manage key property issues (including capital projects; customer service; refurbishment)
 </li>
 <li>
 Assist the development of meaningful, achievable hotel budgets and other short and long term hotel strategic goals
 </li>
 <li>
 Provide effective leadership to the hotel management team and team members to ensure targets are met and exceeded
 </li>
 <li>
 Respond to audits that are completed by the company to ensure continual improvement is achieved
 </li>
 <li>
 Plan, direct and coordinate the service delivery of all operational departments in order to meet and exceed guest expectations
 </li>
 <li>
 Comply and exceed hotel and company Service Standards
 </li>
 <li>
 Ensure that costs are controlled throughout the operational departments and results are analysed regularly to highlight problem areas and take appropriate action
 </li>
 <li>
 Manage and develop the Heads of Department to ensure career progression and effective succession planning within the hotel and company
 </li>
 <li>
 Seek and respond to Guest feedback in order to achieve positive outcomes and high levels of customer satisfaction
 </li>
 <li>
 Hold regular briefings and communication meetings with the HOD team
 
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 A Director of Operations serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you must possesss the following qualifications, attitude, behaviours, skills, and values that follow:
 
 
 <ul>
 <li>
 A degree or diploma in Hotel Management or equivalent
 </li>
 <li>
 Strong commercial acumen, preferably with experience in Food and Beverage or Rooms Management
 </li>
 <li>
 Experience in managing budgets, revenue proposals and forecasting results
 </li>
 <li>
 In-depth knowledge of the hotel / leisure / service sector
 </li>
 <li>
 Strong leadership skills to effectively manage and motivate the team to achieve high level of perform and exceed targets
 </li>
 <li>
 Accountable and resilient
 </li>
 <li>
 Ability to work under pressure
 
 
 
 </li>
 </ul>
 It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
 
 
 <ul>
 <li>
 Knowledge of the hotel property management systems
 </li>
 <li>
 Previous experience in the same or similar role
 
 
 
 </li>
 </ul>
 
 What will it be like to work for Hilton?
 
 
 
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 
 
 
 Work Locations
 
 
 
 Hilton Bahrain City Centre Hotel &amp; Residences
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Hilton Hotels &amp; Resorts
 
 
 
 Job
 
 
 
 Guest Services, Operations, and Front Office
</div>

One Eleven Holding

The F&amp;B Operations Manager will spearhead the development and execution of our dynamic F&amp;B portfolio. In this pivotal role, he/she will be instrumental in shaping the future of our culinary offerings, from meticulous pre-opening planning to the seamless delivery of exceptional guest experiences.Essential Duties &amp; Responsibilities:Pre-Opening:&middot; Oversee the pre-opening process for new restaurants, ensuring adherence to brand standards, operational efficiency, and budget targets&middot; Recruit, train, and onboard new staff, fostering a positive and collaborative team environment.&middot; Develop and implement operational procedures and training manuals.Financial Planning &amp; Forecasting:&middot; Develop and implement annual and quarterly budgets for each restaurant, including labor,food cost, beverage cost, and other operating expenses.&middot; Monitor actual performance against budgets and identify areas for cost savings or revenue growth.&middot; Create sales forecasts and adjust operational plans based on anticipated demand.&middot; Partner with the finance team to analyze financial data and develop strategies to improve profitability.&middot; Manage capital expenditure budgets for equipment and maintenance needs.Operations Management:&middot; Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and drive profitability.&middot; Ensure compliance with all food safety and sanitation regulations.&middot; Manage inventory and procurement, optimizing costs and maintaining quality standards.&middot; Work with the corporate team to develop and implement new initiatives and policies.Staff Management:&middot; Lead and motivate teams to deliver exceptional guest service while maintaining cost control and brand consistency.&middot; Conduct performance reviews and provide ongoing coaching and development to team members.&middot; Identify and implement strategies to improve staff retention and reduce turnover.Guest Experience:&middot; Create a warm and welcoming atmosphere for guests, exceeding their expectations at every touchpoint.&middot; Proactively resolve guest complaints and address any concerns in a timely and professional manner.&middot; Track and analyze guest feedback to identify opportunities for improvement.Physical Requirements:&middot; Ability to stand and walk for extended periods of time, often throughout a full shift.&middot; Ability to lift, carry, push, and pull up to 50 pounds occasionally, and up to 20 pounds frequently.&middot; Ability to reach, bend, stoop, twist, and kneel to access inventory, equipment, and work areas.&middot; Ability to work in a fast-paced environment with frequent exposure to noise, heat, and fumes.&middot; Ability to visually inspect food and beverage products for quality and safety.Qualifications&middot; Minimum 5 years' experience in a supervisory role within the F&amp;B industry, ideally in a multi-unit chain.&middot; Proven track record of exceeding operational targets and driving profitability.&middot; Strong leadership and team management skills, with the ability to motivate and coach staff.&middot; Excellent communication and interpersonal skills, with the ability to build relationships with team members and guests.&middot; Proficient in food safety and sanitation regulations.&middot; Ability to work independently and as part of a team in a fast-paced environment.&middot; Strong analytical and problem-solving skills.Job Type: Full-time

OPERATIONS MANAGER

Delivery Point Logistic Services

We are seeking a dynamic and results-driven Operations Supervisor to lead our dispatch and courier teams. This role is pivotal in ensuring seamless delivery coordination, operational excellence, and high customer satisfaction.JOB DESCRIPTION<ul><li>Lead and manage dispatchers and courier teams to ensure efficient delivery coordination and execution.</li><li>Monitor daily operations to ensure timely and accurate deliveries.</li><li>Track and analyze department KPIs to identify areas for improvement.</li><li>Implement strategies to enhance operational efficiency and meet performance targets.</li><li>Ensure all deliveries meet quality standards and comply with company policies and procedures.</li><li>Conduct regular audits to maintain high standards of service.</li><li>Provide ongoing training to couriers on delivery techniques and operational procedures.</li><li>Develop training programs to address skill gaps and enhance team performance.</li><li>Conduct regular team meetings to communicate goals, updates, and address concerns.</li><li>Foster an open and collaborative team environment.</li><li>Monitor customer feedback and take necessary actions to improve service quality.</li><li>Collaborate with the customer service team to resolve delivery-related issues and maintain high customer satisfaction levels.</li><li>Investigate and report any accidents or incidents, taking appropriate corrective actions.</li><li>Ensure safety protocols are followed and updated as needed.</li><li>Prepare regular reports on key operational metrics and present findings to management.</li><li>Use data-driven insights to inform decision-making and operational strategies.</li><li>Develop and implement backup plans for unexpected events.</li><li>Ensure the team is prepared to respond quickly and effectively in emergency situations.</li><li>Conduct regular performance evaluations for the courier team.</li><li>Provide feedback on individual and team performance and address performance issues through coaching and counselling.</li><li>Collaborate with cross-functional teams to implement changes, streamline workflows, and enhance overall performance.</li><li>Build and maintain positive relationships with key stakeholders, such as customers, suppliers, and internal departments.</li><li>Monitor team performance against established KPIs.</li><li>Identify areas for improvement and take proactive measures to address performance gaps through training, coaching, or process adjustments.</li><li>Establish and refine KPIs to monitor operational performance, track progress, and identify opportunities for further improvement.</li></ul>If you thrive in fast-paced environments and have a passion for logistics, team leadership, and continuous improvement, we&rsquo;d love to hear from you.Job Type: Full-timePay: BD450.000 - BD550.000 per month

Operations Manager

Jaberi Wooden Factories W.L.L

Shopping Mall Manager JobWe are seeking a dedicated and customer-oriented Shopping Mall Manager to oversee all mall operations.The Mall Manager&rsquo;s responsibilities include managing and leasing mall properties, coordinating mall events, monitoring daily mall activities, and ensuring compliance with all safety regulations.Our ideal candidate is someone with proven experience in retail management, outstanding leadership skills, and the ability to effectively manage mall operations.The Mall Manager should ensure the mall runs smoothly and remains profitable, while also providing an enjoyable shopping experience for patrons.ResponsibilitiesManage daily operations of the mall.Oversee leasing of mall properties and negotiate contracts.Plan, coordinate, and execute mall events.Ensure compliance with all safety regulations and standards.Coordinate with security teams to maintain a safe and secure environment.Monitor the performance of retailers and take necessary actions if required.Handle customer complaints and provide solutions to enhance customer satisfaction.Prepare budgets and monitor expenses and revenues.Develop marketing strategies to increase footfall and mall visibility.Report to stakeholders about profits, losses, and potential risks.QualificationsProven experience as a Mall Manager or similar retail management role.Strong understanding of business management, financial principles and retail marketing.Exceptional leadership and decision-making skills.Excellent customer service and communication skills.Ability to negotiate contracts and work with a variety of stakeholders.Knowledge of safety regulations and procedures.Proficiency in MS Office and property management software.BSc/BA in Business Administration, Retail Management or relevant field.Job Types: Full-time, Contract

Shopping Mall Manager Job

Raffles Hotels & Resorts

<div>
 
 Company Description
 
 
 
 Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as "The Palace of the Secret Garden." With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.
 
 
 
 Job Description
 
 
 
 The F&amp;B Supervisor plays a crucial role in supporting the F&amp;B Operations Manager and Assistant F&amp;B Manager in various administrative capacities. This position demands a high level of professionalism, attention to detail, and commitment to excellence in food and beverage service.
 
 
 <ul>
 <li>
 Provide essential administrative support to the F&amp;B Operations Manager and Assistant F&amp;B Manager.
 </li>
 <li>
 Attend and actively participate in daily Food &amp; Beverage briefings and other required meetings. Meticulously prepare and distribute minutes for various meetings, including Food &amp; Beverage Bi-weekly Meetings and Christmas Meetings.
 </li>
 <li>
 Oversee the production and quality control of all menus and food tags for the TASTE Restaurant, Bar &amp; events.
 </li>
 <li>
 Draft and disseminate professional memorandums for the Food &amp; Beverage Department to relevant departments.
 </li>
 <li>
 Respond promptly and professionally to all email inquiries from internal departments and external customers.
 </li>
 <li>
 Ensure the seamless operation of the Department and maintain a consistent, high-quality service standard as established by management.
 </li>
 <li>
 Maintain a vigilant presence during peak service hours, providing critical support and assistance to Food &amp; Beverage outlets, Banquet events &amp; Service teams as required.
 </li>
 <li>
 Immediately report any malpractice, irregularity, or discrepancy to the F&amp;B Operations Manager.
 </li>
 <li>
 Demonstrate comprehensive product knowledge about the restaurant and foster positive working relationships among supervisors and colleagues within the Department.
 </li>
 <li>
 Maintain close coordination with all supporting departments and remain acutely aware of the appearance, condition, and working environment of all areas within the Hotel.
 </li>
 <li>
 Exhibit the ability to work independently and efficiently with minimal supervision, maintaining a consistently positive and professional attitude.
 </li>
 <li>
 Obtain final approval from the F&amp;B Operations Manager for all Food &amp; Beverage Department details prior to distribution.
 </li>
 <li>
 Propose procedural recommendations and ensure strict enforcement of existing policies and procedures.
 </li>
 <li>
 Take full responsibility for the atmosphere in the Food &amp; Beverage Department, implementing necessary actions to enhance guest experience and meet their requirements.
 </li>
 <li>
 Regularly present well-researched suggestions to Management regarding improvements in general operations, cost control, and profitability.
 </li>
 <li>
 Establish and maintain professional contact with seminar and group organisers.
 </li>
 <li>
 Consistently demonstrate and implement the Accor Vision and actively embody the Accor Values in all aspects of work.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree or Diploma in Hospitality Management
 </li>
 <li>
 Minimum 2 years of relevant experience in a similar capacity
 </li>
 <li>
 Additional certification(s) in Food &amp; Beverage will be an advantage
 </li>
 <li>
 Good communication skills
 </li>
 <li>
 Strong leadership and interpersonal skills
 </li>
 <li>
 Ability to work independently
 </li>
 <li>
 Flexibility to respond to a range of different work situations
 
 
 </li>
 </ul>
 Additional Information
 
 
 Opportunity to join the first Raffles in Bahrain
 
 
 <ul>
 <li>
 Employee benefit card offering discounted rates in Accor worldwide
 </li>
 <li>
 Learning programs through our Academies
 </li>
 <li>
 Opportunity to develop your talent and grow within your property and across the world!
 </li>
 <li>
 Ability to make a difference through our Corporate Social Responsibility activities.
 </li>
 </ul>
</div>

F&B Supervisor - Ninive Restaurant

Explore 631+ Manager of operations in Manama this November. Find roles across top companies and apply now to boost your career.

631 manager of operations jobs IN Manama

Director of Operations

Marine Operations Manager

Director of Operations

OPERATIONS MANAGER

Operations Manager

Shopping Mall Manager Job

F&B Supervisor - Ninive Restaurant