sales manager

cluster revenue management analyst Jobs in Muscat

cluster revenue management analyst

manager - commercial

operation manager

regional sales manager

manager of revenue

VOCO

<div><div>Welcome to the voco family. Now that you are part of our family, let&rsquo;s explain the role you will play.
</div><div></div><div>Service at voco Muscat Al Mouj should not just be about delivering the basics. It isn&rsquo;t a hygiene factor, With some subtle tweaks and areas of focus, service can be a core manifestation of the brand. As we will come to see, our Service Strategy embraces the core Brand Promise of &ldquo;Reliably Different&rdquo;.</div><div>
</div><div><b>WHAT WILL I ACTUALLY BE DOING?</b></div><div>
</div><div>The overarching Service Style at voco is based around the concept of hosting. Hosting is an intuitive, appealing and positive concept the embodies the voco brand and service experience. It&rsquo;s all about thinking and taking care of others, being thoughtful to their needs and ensuring they&rsquo;re always happy, relaxed and comfortable.</div><div>
</div><div>If there&rsquo;s on thing we know, it&rsquo;s that a great Host is at the heart of every great stay. That&rsquo;s why all our staff play the role of Host for our guests at voco. Everyone is empowered to take responsibility for making sure things are done well, and everyone is proud to deliver Reliably Different experience.</div><div>
</div><div><b>Regarding the role and responsibilities, you will need to perform the followings:</b></div><div>
The Revenue Manager at voco Muscat Al Mouj is responsible for maximizing total hotel revenue and profitability through strategic planning, pricing, inventory management, and forecasting. This key commercial leader drives business decisions through detailed market analysis, demand modeling, and effective distribution management, ensuring alignment with voco&rsquo;s modern, distinctive guest offering and IHG&rsquo;s revenue management best practices. The role works closely with Sales, Marketing, Reservations, and the General Manager to optimize performance across all revenue streams.</div><div>
</div><ul><li><div>Develop and implement effective pricing strategies for all market segments in alignment with IHG Revenue Management principles.</div></li><li><div>
Prepare accurate daily, weekly, and monthly forecasts for rooms, F&amp;B packages, and ancillary revenue.</div></li><li><div>
Recommend and execute pricing, restrictions, and availability controls based on business demand and market trends.</div></li><li><div>
Manage inventory across all distribution channels (PMS, CRS, GDS, OTA, brand.com, etc.) ensuring optimal availability and parity.</div></li><li><div>
Ensure the best possible distribution mix to drive direct bookings and reduce third-party costs.</div></li><li><div>
Oversee rate loading, room types, and package updates in coordination with Reservations and E-commerce teams.</div></li><li><div>
Monitor competitor pricing, market trends, booking pace, and performance using STR, Rate360, and other benchmarking tools.</div></li><li><div>
Produce comprehensive reports on pickup, business on books, channel performance, segmentation, and displacement analysis.</div></li><li><div>
Provide insights and recommendations based on data to improve yield and business decisions.</div></li><li><div>
Assist in preparing the annual rooms revenue budget, forecasting models, and commercial strategy plans.</div></li><li><div>
Contribute to the hotel&rsquo;s overall business plan and participate in monthly performance reviews.</div></li><li><div>
Track and report key revenue KPIs including RevPAR, ADR, occupancy, GOPPAR, and TRevPAR.</div></li><li><div>
Work closely with Sales &amp; Marketing teams to align pricing and promotional strategies with business needs.</div></li><li><div>
Partner with Reservations to ensure accurate forecasting and optimal group displacement evaluations.</div></li><li><div>
Support digital marketing initiatives with data-driven insights for campaigns and packages.</div></li><li><div>
Maintain system accuracy across PMS (Opera Cloud), IHG&rsquo;s Revenue Management System (RMS), and other platforms.</div></li><li><div>
Participate in IHG regional calls, revenue forums, and audits to ensure compliance with brand standards.</div></li><li><div>
Train and develop hotel teams in understanding revenue management concepts and strategies.</div></li></ul><div>
</div><div><b>WHAT ARE THE REQUIREMNTS AND KEY COMPETENCIES?</b></div><ul><li><div>
Degree in Revenue Management, Hospitality, Business Administration, or a related field.</div></li><li><div>
Minimum 3&ndash;5 years of experience in a revenue management or pricing role, preferably in a 4- or 5-star hotel environment.</div></li><li><div>
Previous experience with IHG systems such as IHG Concerto, Opera PMS, and IHG Revenue Management tools (e.g., IHG Optix, Duetto) is a strong advantage.</div></li><li><div>
Proven track record in delivering revenue growth and strategic commercial planning.</div></li><li><div>
Strong analytical and strategic thinking with commercial acumen.</div></li><li><div>
Excellent communication and interpersonal skills.</div></li><li><div>
High proficiency in Excel, revenue systems, and data visualization tools.</div></li><li><div>
Deep understanding of online distribution, OTA dynamics, and channel profitability.</div></li><li><div>
Ability to lead meetings, present performance results, and influence cross-functional teams.</div></li></ul><div>
</div><div><b>HOW DO I DELIVER THIS?</b></div><div>
</div><div>The idea of a Host in a hotel in itself is not unusual. The idea that <b>Everyone&rsquo;s a Host</b> is unique. It conveys a sense that everyone at the hotel takes responsibility, is empowered to and proud to deliver a Reliably Different experience. Our Service Style is delivered by letting our Thoughtful, Unstuffy, and Charming voco personality shine through, by demonstrating our three Service Behaviours (Be Thoughtful, Be Natural, and Make It Memorable). Here&rsquo;s how to Host a guest the voco way.</div><div>
</div><div><b>Be Thoughtful</b> &ndash; We pride ourselves on delivering the important things that our guests need and value consistently &ndash; every day, every stay. We&rsquo;re Hosts our guests can always count on.</div><div>
</div><div><b>Be Natural</b> &ndash; We&rsquo;re genuine, natural Hosts &ndash; always friendly, relaxed and charming. We get to know our guests and build a personal rapport, putting them at their ease throughout their stay.</div><div>
</div><div><b>Make It Memorable</b> &ndash; We&rsquo;re Hosts who share our local knowledge and personal recommendation to help guests get the most from their stay. We look for ways to surprise and delight our guests, indulging them with little acts of kindness that make their stay memorable.</div><div>
</div><div>The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or requirements / qualifications of the job.</div><div>
</div><p></p>Join voco&trade; hotels where every hotel has its unique charm, and our thoughtful hosts create a home away from home. Step by step, we're on a journey towards a sustainable future, treating the planet the same way we do our guests. Seeking individuals with as much character as our vibrant hotels. If you thrive on genuine hospitality, your place is with us at voco&trade; hotels<p>
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</p></div>

Revenue Manager

Anantara Hotels & Resorts

<div>
 <strong>
  Company Description
  <br/>
  <br/>
 </strong>
 A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world&rsquo;s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.
 <br/>
 <br/>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 As Revenue Management Analyst you will directly support the Revenue Manager on property with implementing the hotel pricing strategy by market segment with reference to market intelligence, buying patterns and pre-determined seasonality. Support in the hotel&rsquo;s annual budget and assist in the creation, update and evaluation of the hotel sales and marketing plan. You will be responsible for ensuring available technology (PMS &amp; RMS) is fully utilized and understood according to the property specific business mix and requirements and to ensure optimal use. You will then measure performance on all distribution channels, to ensure that fair market share is well achieved. Key areas of responsibility include:
 <br/>
 <br/>
 <ul>
  <li>
   To prepare the weekly pick up report and various tracking reports. and assist with the weekly 3 months forecast for hotel rooms revenue by Market Segment.
  </li>
  <li>
   Assist with the monthly accurate rolling 12 months forecast for hotel rooms revenue by Market Segment.
  </li>
  <li>
   To assist with preparing for the weekly Revenue Meeting.
  </li>
  <li>
   Collate and distribute meeting minutes of notes on forecast and strategy changes, including weekly action plan.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   2 years reservations experience in the hospitality industry
  </li>
  <li>
   Familiar with the hotel operations, available technology (PMS &amp; RMS) and all distribution channels.
  </li>
  <li>
   Understand the dynamics of regional &amp; local markets, as well as local competitors and events.
   <br/>
   <br/>
  </li>
 </ul>
 Additional Information
 <br/>
 <br/>
 Reporting into Revenue Manager
</div>


Cluster Revenue Management Analyst

Anantara

<div><b>Company Description</b><p><br>
A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world&rsquo;s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.</p><b><br>
Job Description</b><p><br>
As Revenue Management Analyst you will directly support the Revenue Manager on property with implementing the hotel pricing strategy by market segment with reference to market intelligence, buying patterns and pre-determined seasonality. Support in the hotel&rsquo;s annual budget and assist in the creation, update and evaluation of the hotel sales and marketing plan. You will be responsible for ensuring available technology (PMS &amp; RMS) is fully utilized and understood according to the property specific business mix and requirements and to ensure optimal use. You will then measure performance on all distribution channels, to ensure that fair market share is well achieved. Key areas of responsibility include:</p><ul><li>
To prepare the weekly pick up report and various tracking reports. and assist with the weekly 3 months forecast for hotel rooms revenue by Market Segment.</li><li>
Assist with the monthly accurate rolling 12 months forecast for hotel rooms revenue by Market Segment.</li><li>
To assist with preparing for the weekly Revenue Meeting.</li><li>
Collate and distribute meeting minutes of notes on forecast and strategy changes, including weekly action plan.</li></ul><br>
<b>
Qualifications</b><br>
<ul><li>
2 years reservations experience in the hospitality industry</li><li>
Familiar with the hotel operations, available technology (PMS &amp; RMS) and all distribution channels.</li><li>
Understand the dynamics of regional &amp; local markets, as well as local competitors and events.</li></ul><br>
<b>
Additional Information</b><p><br>
Reporting into Revenue Manager</p></div>

TIVOLI

<div><b>Company Description</b><p><br>
Founded in 1933 in Portugal, Tivoli Hotels &amp; Resorts has built and maintained a distinct charismatic character and elegant personality in all its properties. From cosmopolitan hideaways to seaside paradises and a growing global portfolio, Tivoli curates exceptional services and experiences for its cherished guests.</p><b><br>
Job Description</b><p><br>
As Reservations Officer you will directly support the Reservations Manager in driving the performance of the reservations team on property. You will ensure that all SOP's are being adhered to. You will further assist in maintaining and improving reservations operations to ensure a high degree of accuracy in guest reservations, maximising revenue opportunities and satisfaction of guests and team members. You will ensure monitoring of daily arrivals for all guest requests to be carried out and communicated to. You will be working on inventory management, including allotments, groups blocks and rate codes in all applicable systems. Further you will assist the Reservations Manager for driving up- selling within the property and to ensure optimal use of all distribution channels, e.g. IBE, GDS, Tour Operators, Small Luxury Hotels, Regional and Corporate Sales Offices.</p><b><br>
Qualifications</b><ul><li><br>
Familiar with the hotel operations available technology (PMS &amp; RMS) and all distribution channels.</li><li>Understand the dynamics of regional &amp; local market, local competitors and events of the destination.</li></ul><b><br>
Additional Information</b><p><br>
Reporting into Reservations Manager</p></div>

Reservation Agent

Nobles Marine Tours

<p><b>job Summary:</b></p><p>We are looking for a strategic and performance-driven <b>Sales Manager</b> with 5&ndash;7 years of experience in the healthcare industry to lead and manage the sales team in achieving revenue targets and expanding market presence. The ideal candidate will have a strong track record in healthcare sales, leadership capabilities, and the ability to drive growth through effective team management and business development initiatives.</p><p><b>Key Responsibilities:</b></p><ul><li>Lead, coach, and manage a team of sales executives to achieve individual and team sales targets.</li><li>Develop and implement strategic sales plans aligned with company goals to increase market share and revenue.</li><li>Identify new business opportunities and foster relationships with key stakeholders in hospitals, clinics, diagnostic centers, and other healthcare institutions.</li><li>Monitor sales performance metrics, prepare regular reports, and present insights to senior management.</li><li>Collaborate with marketing, product, and operations teams to align sales efforts with business strategies.</li><li>Manage key accounts and high-value client relationships, ensuring customer satisfaction and retention.</li><li>Stay updated with market trends, competitor activities, and regulatory changes affecting the healthcare industry.</li><li>Drive the adoption and usage of CRM tools for sales tracking and customer management.</li><li>Conduct performance evaluations and provide training and development to enhance team capabilities.</li></ul><p><b>Qualifications &amp; Skills:</b></p><ul><li>Bachelor's degree in Business Administration, Marketing, Life Sciences, or related field (MBA is a plus).</li><li>5&ndash;7 years of progressive sales experience in the healthcare industry (pharmaceuticals, medical devices, diagnostics, etc.).</li><li>Proven leadership and team management experience.</li><li>Strong understanding of healthcare sales processes, procurement cycles, and key decision-makers.</li><li>Excellent communication, negotiation, and interpersonal skills.</li><li>Ability to analyze data, forecast sales, and make data-driven decisions.</li></ul><p>Job Type: Full-time</p>

Sales Manager

Marriott International

<div><b>Additional Information</b><br>
<b>Job Number</b>25176000<br>
<b>Job Category</b>Sales &amp; Marketing<br>
<b>Location</b>Sheraton Oman Hotel, P.O. Box 3260, Ruwi, Muscat, Oman, Oman, 112<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Management<p></p><div><div><br>
<p><b>JOB SUMMARY</b></p><p><br>
</p><p>Functions as the leader of the property&rsquo;s sales department for properties with bookings over 300 peak rooms and significant local catering revenue. Manages the property's reactive and proactive sales efforts. Provides day to day leadership to sales associates to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues. Implements the brand&rsquo;s service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel&rsquo;s&rsquo; sales objectives. Evaluates the property&rsquo;s participation in the various sales channels (e.g., Area Sales, Group Sales within the Sales Office, electronic lead channels, etc.) and develops strong working relationships to proactively position and market the property. Manages the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives. Interfaces with regional marketing communications for regional and national promotions pull through. Develops and implements property&ndash;wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand&rsquo;s target customer profile and property associates and provides a return on investment to the owner and Marriott International.</p><p><br>
</p><p><b>CANDIDATE PROFILE</b></p><p><br>
</p><p><b>Education and Experience</b></p><p><br>
</p><p><b>Required:</b></p>
<ul><li>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in the sales and marketing or related professional area.</li></ul>
<p>OR</p>
<ul><li>4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.</li></ul><p><br>
</p><p><b>Preferred:</b></p>
<ul><li>4 year college degree.</li></ul>
<ul><li>Demonstrated skills in supervising a team.</li></ul>
<ul><li>Lodging sales experience.</li></ul>
<ul><li>Hotel industry work experience, demonstrating progressive career growth and a pattern of exceptional performance.</li></ul><br>
<p><b>CORE WORK ACTIVITIES</b></p><p><br>
</p><p><b>Managing Sales Activities</b></p>
<ul><li>Manages the development of a strategic account plan for the demand generators in the market.</li></ul>
<ul><li>Manages the property's reactive and proactive sales efforts.</li></ul>
<ul><li>Determines and develops marketing communication activities, in conjunction with Regional Marketing Communications.</li></ul>
<ul><li>Provides customer intelligence in evaluating the market and economic trends that may lead to changes in sales strategy to meet or exceed customer expectations.</li></ul>
<ul><li>Reviews the Strategic Alignment Review (STAR) report, competitive shopping reports and uses other resources to maintain an awareness of the hotel&rsquo;s market position.</li></ul>
<ul><li>Researches competitor&rsquo;s sales team strategies to identify ways to grow occupancy and RevPAR and increase market share.</li></ul>
<ul><li>Attends sales strategy meetings to provide input on weekly and overall sales strategy.</li></ul>
<ul><li>Suggests innovative marketing ideas and develops deployment strategies to continue to grow market share.</li></ul>
<ul><li>Evaluates and supports participation and account deployment with Area Sales and Group Sales within the Sales Office.</li></ul>
<ul><li>Serves as the sales contact for the General Manager, property leadership team, Group Sales and Area Sales leaders.</li></ul>
<ul><li>Serves as the sales contact for customers; serves as the customer advocate.</li></ul>
<ul><li>Serves as hotel authority on sales processes and sales contracts.</li></ul>
<ul><li>Serves as the property sales liaison with Area Sales, Group Sales, Revenue Management, Event Management, Regional Marketing Communications and other hotel departments as appropriate.</li></ul>
<ul><li>Participates in sales calls with members of the Sales and Marketing team to acquire new business and/or close on business.</li></ul>
<ul><li>Identifies public relations opportunities and coordinates activities to augment the overall marketing communication strategy.</li></ul>
<ul><li>Supports the General Manager by coordinating crisis communications.</li></ul>
<ul><li>Executes and supports Marriott&rsquo;s Customer Service Standards and hotel&rsquo;s Brand Standards.</li></ul>
<ul><li>Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</li></ul>
<ul><li>Participates in and practices daily service basics of the brand (e.g., , Marriott Hotels and Resorts (MHR) Spirit to Serve Daily Basics, Renaissance Hotels and Resorts (RHR) Savvy Service Basics, Courtyard, SpringHill Suites, Fairfield Inn Basics of the Day, Residence Inn Daily Huddle, or TownePlace Suites Morning Meeting).</li></ul>
<ul><li>Implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service.</li></ul>
<ul><li>Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.</li></ul>
<ul><li>Maintains successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and Marriott International.</li></ul>
<ul><li>Implements the brand&rsquo;s service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel&rsquo;s&rsquo; sales objectives.</li></ul>
<ul><li>Interfaces with regional marketing communications for regional and national promotions pull through.</li></ul>
<ul><li>Performs other duties, as assigned, to meet business needs.</li></ul><p><br>
</p><p><b>Building Successful Relationships</b></p>
<ul><li>Develops strong partnerships with local organizations to further increase brand/product awareness.</li></ul>
<ul><li>Develops and manages internal key stakeholder relationships.</li></ul>
<ul><li>Develops strong community and public relations by maintaining property participation in local, regional and national tradeshows and client events.</li></ul>
<ul><li>Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and monitoring their satisfaction before and during their program/event.</li></ul>
<ul><li>Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott.</li></ul>
<ul><li>Gains understanding of the hotel&rsquo;s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.</li></ul><p><br>
</p><p><b>Leadership</b></p>
<ul><li>Functions as the leader of the property&rsquo;s sales department for properties with bookings over 300 peak rooms and significant local catering revenue.</li></ul>
<ul><li>Develops sales goals and strategies and verifies alignment with the brand business strategy.</li></ul>
<ul><li>Executes the sales strategy in order to meet individual booking goals for both self and staff.</li></ul>
<ul><li>Coaches leaders of revenue generating departments in developing effective revenue strategies and setting aggressive goals that will drive the property's financial performance.</li></ul>
<ul><li>Verifies Sales team understands and is leveraging Marriott International (MI) demand engines to full potential.</li></ul>
<ul><li>Works with Human Resources, Engineering and Loss Prevention to monitor compliance with local, state and federal regulations and/or union requirements.</li></ul>
<ul><li>Partners with Human Resources to attract, develop and retain the right people in order to support the strategic priorities of the market.</li></ul>
<ul><li>Creates effective structures, processes, jobs and performance management systems are in place.</li></ul>
<ul><li>Sets goals and expectations for direct reports using the Leadership Performance Process (LPP), aligns performance and rewards, addresses performance issues and holds staff accountable for successful results.</li></ul>
<ul><li>Forecasts talent needs and manages talent acquisition strategy with Human Resources (HR) to minimize lost time due to turnover.</li></ul>
<ul><li>Maintains an active list of the competition&rsquo;s best sales people and executes a recruitment and acquisition plan with HR.</li></ul>
<ul><li>Supports tools and training resources to educate sales associates on winning catering solutions.</li></ul>
<ul><li>Champions leadership development and workforce planning priorities by assessing, selecting, retaining and developing diverse, high-caliber talent that can lead the organization today and strengthen the leadership bench for the future; continues to upgrade the sales &amp; marketing talent; works with HR to anticipate future talent needs based on business growth plans.</li></ul>
<ul><li>Identifies, trains and mentors group sales associates; utilizes all available on the job training tools for associates.</li></ul>
<ul><li>Transfers functional knowledge and develops group sales skills of other discipline managers.</li></ul>
<ul><li>Provides day to day leadership to sales associates to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues.</li></ul>
<ul><li>Evaluates the property&rsquo;s participation in the various sales channels (e.g., Area Sales, Group Sales within the Sales Office, electronic lead channels, etc.) and develops strong working relationships to proactively position and market the property.</li></ul>
<ul><li>Manages the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives.</li></ul></div><p></p><div><br>
</div><p><i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i></p><p></p><p>
When you join the Sheraton family, you become a member of its global community. We&rsquo;ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you&rsquo;re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be &lsquo;The World&rsquo;s Gathering Place&rsquo;. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work, <b>begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.</p></div></div>

Director of Sales & Marketing

<div>
 <strong>
  Additional Information
  <br/>
  <br/>
 </strong>
 <strong>
  Job Number
 </strong>
 25176000
 <br/>
 <br/>
 <strong>
  Job Category
 </strong>
 Sales &amp; Marketing
 <br/>
 <br/>
 <strong>
  Location
 </strong>
 Sheraton Oman Hotel, P.O. Box 3260, Ruwi, Muscat, Oman, Oman, 112VIEW ON MAP
 <br/>
 <br/>
 <strong>
  Schedule
 </strong>
 Full Time
 <br/>
 <br/>
 <strong>
  Located Remotely?
 </strong>
 N
 <br/>
 <br/>
 <strong>
  Position Type
 </strong>
 Management
 <br/>
 <br/>
 <strong>
  Job Summary
  <br/>
  <br/>
 </strong>
 Functions as the leader of the property&rsquo;s sales department for properties with bookings over 300 peak rooms and significant local catering revenue. Manages the property's reactive and proactive sales efforts. Provides day to day leadership to sales associates to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues. Implements the brand&rsquo;s service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel&rsquo;s&rsquo; sales objectives. Evaluates the property&rsquo;s participation in the various sales channels (e.g., Area Sales, Group Sales within the Sales Office, electronic lead channels, etc.) and develops strong working relationships to proactively position and market the property. Manages the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives. Interfaces with regional marketing communications for regional and national promotions pull through. Develops and implements property&ndash;wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand&rsquo;s target customer profile and property associates and provides a return on investment to the owner and Marriott International.
 <br/>
 <br/>
 <strong>
  CANDIDATE PROFILE
  <br/>
  <br/>
 </strong>
 <strong>
  Education And Experience
  <br/>
  <br/>
 </strong>
 <strong>
  Required:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in the sales and marketing or related professional area.
   <br/>
   <br/>
  </li>
 </ul>
 OR
 <br/>
 <br/>
 <ul>
  <li>
   4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   4 year college degree.
  </li>
  <li>
   Demonstrated skills in supervising a team.
  </li>
  <li>
   Lodging sales experience.
  </li>
  <li>
   Hotel industry work experience, demonstrating progressive career growth and a pattern of exceptional performance.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  CORE WORK ACTIVITIES
  <br/>
  <br/>
 </strong>
 <strong>
  Managing Sales Activities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Manages the development of a strategic account plan for the demand generators in the market.
  </li>
  <li>
   Manages the property's reactive and proactive sales efforts.
  </li>
  <li>
   Determines and develops marketing communication activities, in conjunction with Regional Marketing Communications.
  </li>
  <li>
   Provides customer intelligence in evaluating the market and economic trends that may lead to changes in sales strategy to meet or exceed customer expectations.
  </li>
  <li>
   Reviews the Strategic Alignment Review (STAR) report, competitive shopping reports and uses other resources to maintain an awareness of the hotel&rsquo;s market position.
  </li>
  <li>
   Researches competitor&rsquo;s sales team strategies to identify ways to grow occupancy and RevPAR and increase market share.
  </li>
  <li>
   Attends sales strategy meetings to provide input on weekly and overall sales strategy.
  </li>
  <li>
   Suggests innovative marketing ideas and develops deployment strategies to continue to grow market share.
  </li>
  <li>
   Evaluates and supports participation and account deployment with Area Sales and Group Sales within the Sales Office.
  </li>
  <li>
   Serves as the sales contact for the General Manager, property leadership team, Group Sales and Area Sales leaders.
  </li>
  <li>
   Serves as the sales contact for customers; serves as the customer advocate.
  </li>
  <li>
   Serves as hotel authority on sales processes and sales contracts.
  </li>
  <li>
   Serves as the property sales liaison with Area Sales, Group Sales, Revenue Management, Event Management, Regional Marketing Communications and other hotel departments as appropriate.
  </li>
  <li>
   Participates in sales calls with members of the Sales and Marketing team to acquire new business and/or close on business.
  </li>
  <li>
   Identifies public relations opportunities and coordinates activities to augment the overall marketing communication strategy.
  </li>
  <li>
   Supports the General Manager by coordinating crisis communications.
  </li>
  <li>
   Executes and supports Marriott&rsquo;s Customer Service Standards and hotel&rsquo;s Brand Standards.
  </li>
  <li>
   Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
  </li>
  <li>
   Participates in and practices daily service basics of the brand (e.g., , Marriott Hotels and Resorts (MHR) Spirit to Serve Daily Basics, Renaissance Hotels and Resorts (RHR) Savvy Service Basics, Courtyard, SpringHill Suites, Fairfield Inn Basics of the Day, Residence Inn Daily Huddle, or TownePlace Suites Morning Meeting).
  </li>
  <li>
   Implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service.
  </li>
  <li>
   Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.
  </li>
  <li>
   Maintains successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and Marriott International.
  </li>
  <li>
   Implements the brand&rsquo;s service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel&rsquo;s&rsquo; sales objectives.
  </li>
  <li>
   Interfaces with regional marketing communications for regional and national promotions pull through.
  </li>
  <li>
   Performs other duties, as assigned, to meet business needs.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Building Successful Relationships
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Develops strong partnerships with local organizations to further increase brand/product awareness.
  </li>
  <li>
   Develops and manages internal key stakeholder relationships.
  </li>
  <li>
   Develops strong community and public relations by maintaining property participation in local, regional and national tradeshows and client events.
  </li>
  <li>
   Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and monitoring their satisfaction before and during their program/event.
  </li>
  <li>
   Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott.
  </li>
  <li>
   Gains understanding of the hotel&rsquo;s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Leadership
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Functions as the leader of the property&rsquo;s sales department for properties with bookings over 300 peak rooms and significant local catering revenue.
  </li>
  <li>
   Develops sales goals and strategies and verifies alignment with the brand business strategy.
  </li>
  <li>
   Executes the sales strategy in order to meet individual booking goals for both self and staff.
  </li>
  <li>
   Coaches leaders of revenue generating departments in developing effective revenue strategies and setting aggressive goals that will drive the property's financial performance.
  </li>
  <li>
   Verifies Sales team understands and is leveraging Marriott International (MI) demand engines to full potential.
  </li>
  <li>
   Works with Human Resources, Engineering and Loss Prevention to monitor compliance with local, state and federal regulations and/or union requirements.
  </li>
  <li>
   Partners with Human Resources to attract, develop and retain the right people in order to support the strategic priorities of the market.
  </li>
  <li>
   Creates effective structures, processes, jobs and performance management systems are in place.
  </li>
  <li>
   Sets goals and expectations for direct reports using the Leadership Performance Process (LPP), aligns performance and rewards, addresses performance issues and holds staff accountable for successful results.
  </li>
  <li>
   Forecasts talent needs and manages talent acquisition strategy with Human Resources (HR) to minimize lost time due to turnover.
  </li>
  <li>
   Maintains an active list of the competition&rsquo;s best sales people and executes a recruitment and acquisition plan with HR.
  </li>
  <li>
   Supports tools and training resources to educate sales associates on winning catering solutions.
  </li>
  <li>
   Champions leadership development and workforce planning priorities by assessing, selecting, retaining and developing diverse, high-caliber talent that can lead the organization today and strengthen the leadership bench for the future; continues to upgrade the sales &amp; marketing talent; works with HR to anticipate future talent needs based on business growth plans.
  </li>
  <li>
   Identifies, trains and mentors group sales associates; utilizes all available on the job training tools for associates.
  </li>
  <li>
   Transfers functional knowledge and develops group sales skills of other discipline managers.
  </li>
  <li>
   Provides day to day leadership to sales associates to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues.
  </li>
  <li>
   Evaluates the property&rsquo;s participation in the various sales channels (e.g., Area Sales, Group Sales within the Sales Office, electronic lead channels, etc.) and develops strong working relationships to proactively position and market the property.
  </li>
  <li>
   Manages the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives.
   <br/>
   <br/>
  </li>
 </ul>
 <em>
  At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
  <br/>
  <br/>
 </em>
 When you join the Sheraton family, you become a member of its global community. We&rsquo;ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you&rsquo;re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be &lsquo;The World&rsquo;s Gathering Place&rsquo;. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International.
 <strong>
  Be
 </strong>
 where you can do your best work,
 <strong>
  begin
 </strong>
 your purpose,
 <strong>
  belong
 </strong>
 to an amazing global team, and
 <strong>
  become
 </strong>
 the best version of you.
</div>


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