assistant manager - hard services Jobs in Manama

assistant manager - hard services

coordinator-admin

maintenance officer

shop manager

manager on duty

Marriott International

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25189832
 
 
 
 Job Category
 
 Rooms &amp; Guest Services Operations
 
 
 
 Location
 
 The Ritz-Carlton Bahrain, Building 173, Road 2803, Manama, Bahrain, Bahrain,VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Management
 
 
 
 Job Summary
 
 
 
 Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest or property related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues.
 
 
 
 CANDIDATE PROFILE
 
 
 
 
 Education And Experience
 
 
 
 <ul>
 <li>
 High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.
 
 
 </li>
 </ul>
 OR
 
 
 <ul>
 <li>
 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.
 
 
 </li>
 </ul>
 
 CORE WORK ACTIVITIES
 
 
 
 
 Supporting Property Operations and Guest Relations Needs
 
 
 
 <ul>
 <li>
 Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.
 </li>
 <li>
 Communicates any variations to the established norms to the appropriate department in a timely manner.
 </li>
 <li>
 Sends copy of MOD report to all departments on a daily basis.
 </li>
 <li>
 Strives to improve service performance.
 </li>
 <li>
 Ensures compliance with all policies, standards and procedures.
 </li>
 <li>
 Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
 
 
 </li>
 </ul>
 
 Supporting Profitability Goals
 
 
 
 <ul>
 <li>
 Understands and complies with loss prevention policies and procedures.
 </li>
 <li>
 Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
 </li>
 <li>
 Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
 
 
 </li>
 </ul>
 
 Managing The Guest Experience
 
 
 
 <ul>
 <li>
 Intervenes in any guest/associate situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and associate well being is preserved.
 </li>
 <li>
 Empowers associates to provide excellent customer service.
 </li>
 <li>
 Provides immediate assistance to guests as requested.
 </li>
 <li>
 Serves as a leader in displaying outstanding hospitality skills.
 </li>
 <li>
 Sets a positive example for guest relations.
 </li>
 <li>
 Responds to and handles guest problems and complaints.
 </li>
 <li>
 Ensures associates understand customer service expectations and parameters.
 </li>
 <li>
 Interacts with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction.
 </li>
 <li>
 Participates in the development and implementation of corrective action plans to improve guest satisfaction.
 </li>
 <li>
 Records guest issues in the guest response tracking system.
 
 
 </li>
 </ul>
 
 Assisting Human Resources Activities
 
 
 
 <ul>
 <li>
 Participates as needed in the investigation of associate and guest accidents.
 </li>
 <li>
 Observes service behaviors of associates and providing feedback to individuals.
 </li>
 <li>
 Conducts regular inspection tours of the entire facility for appearance, safety, staffing, security, and maintenance.
 </li>
 <li>
 Celebrates successes and publicly recognizes the contributions of team members.
 </li>
 <li>
 Ensures associates are cross-trained to support successfully daily operations.
 </li>
 <li>
 Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process.
 </li>
 <li>
 Understands and, if necessary, implements all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.
 
 
 </li>
 </ul>
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world&rsquo;s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
 
 
 Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
 
 
 Your role will be to ensure that the &ldquo;Gold Standards&rdquo; of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
 
 
 In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
 
 
</div>

Manager on Duty

<div>Additional Information 
Job Number25189832 
Job CategoryRooms &amp; Guest Services Operations 
LocationThe Ritz-Carlton Bahrain, Building 173, Road 2803, Manama, Bahrain, Bahrain 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div><div> 
JOB SUMMARY 
Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest or property related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues. 
CANDIDATE PROFILE
Education and Experience
<ul><li>High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.</li></ul>
OR
<ul><li>2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.</li></ul> 
CORE WORK ACTIVITIES 
Supporting Property Operations and Guest Relations Needs
<ul><li>Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.</li></ul>
<ul><li>Communicates any variations to the established norms to the appropriate department in a timely manner.</li></ul>
<ul><li>Sends copy of MOD report to all departments on a daily basis.</li></ul>
<ul><li>Strives to improve service performance.</li></ul>
<ul><li>Ensures compliance with all policies, standards and procedures.</li></ul>
<ul><li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li></ul> 
Supporting Profitability Goals
<ul><li>Understands and complies with loss prevention policies and procedures.</li></ul>
<ul><li>Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.</li></ul>
<ul><li>Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.</li></ul> 
Managing the Guest Experience
<ul><li>Intervenes in any guest/associate situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and associate well being is preserved.</li></ul>
<ul><li>Empowers associates to provide excellent customer service.</li></ul>
<ul><li>Provides immediate assistance to guests as requested.</li></ul>
<ul><li>Serves as a leader in displaying outstanding hospitality skills.</li></ul>
<ul><li>Sets a positive example for guest relations.</li></ul>
<ul><li>Responds to and handles guest problems and complaints.</li></ul>
<ul><li>Ensures associates understand customer service expectations and parameters.</li></ul>
<ul><li>Interacts with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction.</li></ul>
<ul><li>Participates in the development and implementation of corrective action plans to improve guest satisfaction.</li></ul>
<ul><li>Records guest issues in the guest response tracking system.</li></ul> 
Assisting Human Resources Activities
<ul><li>Participates as needed in the investigation of associate and guest accidents.</li></ul>
<ul><li>Observes service behaviors of associates and providing feedback to individuals.</li></ul>
<ul><li>Conducts regular inspection tours of the entire facility for appearance, safety, staffing, security, and maintenance.</li></ul>
<ul><li>Celebrates successes and publicly recognizes the contributions of team members.</li></ul>
<ul><li>Ensures associates are cross-trained to support successfully daily operations.</li></ul>
<ul><li>Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process.</li></ul>
<ul><li>Understands and, if necessary, implements all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.</li></ul></div><div>
 #LI-NS1</div>
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world&rsquo;s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. 
<div>
 
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</div><div>
 
Your role will be to ensure that the &ldquo;Gold Standards&rdquo; of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</div><div>
 
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Mesk Holdings BSC

Job description/ responsibilities:&middot; Maintains a customer focus while performing duties.&middot; Excellent communication skills and friendly tones.&middot; Welcome and greet customers and attentively prepare their orders.&middot; Responsibility for the quality of food.&middot; Inform of specials and menu changes.&middot; Answer questions about our food, i.e. ingredients, preparation, etc. and other restaurant functions and services.&middot; Completely trained and knowledgeable on the food portioning and proper packaging.&middot; Well trained in proper tagging of barcodes in accurate manner.&middot; Know how to operate a microwave heating equipment.&middot; Complete opening and closing checklists.&middot; Readiness to extend working hours if required by management.&middot; Attending customer complaints and able to handle seamlessly.&middot; Protects diners by adhering to sanitation, safety, and average control policies.&middot; Notify manager-on-duty any time a guest is not satisfied with their experience.Job Type: Full-time

Hostess

Jumeirah Group

<div><div>Night Manager - Front Office - Jumeirah Gulf of Bahrain - (25000034)</div><div></div><div> 
About Jumeirah
Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 31 exceptional properties across 13 countries in the Middle East, Europe, Asia, and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and since then the brand has become known for its distinguished beachfront resorts, esteemed city hotels, and exclusive branded residences. Jumeirah is synonymous with Arabian luxury hospitality and the ability to craft distinctive, purposeful experiences for the world&rsquo;s most discerning travellers. 
About Jumeirah Gulf of Bahrain
Located on the pristine beaches of Bahrain&rsquo;s West Coast, the resort features stunning ocean views, verdant greenery, and meandering waterways with modern, spacious rooms and suites as well as an exclusive Gulf Summer House, located directly on the beach. Guests can enjoy a variety of water sports activities, the resort&rsquo;s five pools, and book treatments at Jumeirah&rsquo;s signature Talise Spa. 
About the Job
An exciting opportunity has arisen for a Night Manager to join Jumeirah Gulf of Bahrain.
The main duties and responsibilities of this role include:<ul><li>
Be fully aware of and able to handle emergency procedures as defined in the Emergency Evacuation Operations Plan.</li></ul><div><ul><li>
Mediate with the Night Auditor to balance the day's revenues, ensure accurate entry of rate codes, discounts, and other financial details in Opera, and print necessary back-up reports before the system closes for the day.</li><li>
Handle visitors professionally during the night shift in coordination with security, ensuring the privacy and security of all guests.</li><li>
Record major incidents and important information in the Duty Manager&rsquo;s logbook and ensure the timely and correct completion of the CID report.</li><li>
Check updated registration cards for completeness and sufficient payment guarantees and ensure proper handling of guest traces and visitor IDs.</li><li>
Handle booking out guests in case of overbooking and arrange emergency visas for guests when necessary.</li><li>
Ensure the Resort&rsquo;s credit policy is followed, conduct Credit Check Reports, and sign off on Rebates and Paid-Outs with proper justification.</li></ul></div> 
About You
The ideal candidate for this position will have the following experience and qualifications:<div><ul><li>
 5 &ndash; 8 years of experience in similar role in a 5-star hotel.</li><li>
Bachelor's in hospitality management</li><li>
 Software competencies &ndash; Microsoft Office programs (Intermediate | Advanced)</li></ul></div>
About the Benefits
At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. 
Benefits include:<ul><li>
Supportive and inclusive work environment</li><li>
 Access to Learning &amp; Development programmes and clear career pathways</li><li>
 Opportunities for internal mobility within our global network</li><li>
Colleague discounts on food, beverage, and hotel stays worldwide</li><li>
Comprehensive healthcare and life insurance coverage</li><li>
 Paid annual leave entitlement</li><li>
Performance-based incentives tailored to your role</li><li>
Competitive tax-free salary paid in Bahraini Dinars (BHD)</li></ul><div> 
</div></div><div>
Primary Location: Bahrain</div><div>
Job: Front Office</div><div>
Organization: MEASA Region [Main]</div><div>
Job Posting: Nov 30, 2025, 6:56:31 AM</div></div>

Night Manager - Front Office - Jumeirah Gulf of Bahrain

White House Laundry W.l.l

Job PurposeReporting to the Unit Logistics Coordinator, the role involves the timely, safe, and secure transport of customer linens between various client locations and the company&rsquo;s processing facility in Bahrain, meeting strict delivery schedules and service quality standards.Key Responsibilities<ul><li>Always adhere strictly to Bahraini traffic and transport regulations and promptly report any health and safety risks or incidents to the immediate supervisor.</li><li>Assist in test-driving newly acquired vehicles to ensure roadworthiness and operational readiness.</li><li>Oversee safe and secure loading of linens to maintain vehicle balance and avoid shifting during transit.</li><li>Use efficient route planning and sound judgment to minimize delays and reduce fuel consumption.</li><li>Maintain accurate daily trip records and submit timely data to the Operations Assistant.</li><li>Collect and deliver processed linen to various customer locations as per daily schedules and urgent requests to uphold customer satisfaction.</li><li>Keep the delivery vehicle clean and hygienic to preserve fleet standards and prevent linen contamination.</li><li>Interact with internal staff and external customers courteously and professionally, upholding company values in all exchanges.</li></ul>Job ContextThe Duty Driver serves as the essential link between hospitality clients and the linen processing unit. Timeliness and service quality are critical, as delays or miscommunication may directly impact on client relationships and overall business integrity. The role demands adaptability in navigating potential traffic congestion across routes in and around Bahrain, particularly during peak hours.Knowledge, Skills &amp; Minimum ExperienceEducational Qualifications:<ul><li>Secondary School Certificate (or equivalent).</li><li>Must hold a valid Bahraini Light Duty Driver&rsquo;s License.</li></ul>Work Experience:<ul><li>Minimum 2 years of professional driving experience within GCC.</li><li>Familiarity with key routes and industrial zones across Bahrain.</li></ul>Key Skills<ul><li>Strong communication and interpersonal skills.</li><li>Basic knowledge of vehicle maintenance.</li><li>Punctual, reliable, and customer-service oriented.</li></ul>Job Type: Full-time

Driver

Sofitel

As a Thai Massage therapist, your role means relaxation and indulgence to our guests. Aside from providing quality massage therapies and body treatments, your responsibility will include stock monitoring, promoting products to clients, and keeping all areas clean and organized. You will play a big role in creating amazing stories for our guests.<ul><li>To create the first positive impression to the guest by greeting them in a warm welcoming manner-by name addressed.</li></ul>To contribute to the high level of services in accordance with the company&rsquo;s standard as prescribed in Standard Operations Manual. To perform quality massage therapies and body treatments as prescribed in Standard Training Manual. To ensure that all equipment associated with service function at all time. To be able to answer all questions related to services and identify the benefit or advantage of treatments required to the guests. To assist with demonstrations and events as required. To participate in a new training and refreshing program as required. To update the Log Book, complete all assignments stated by deadlines with the spa manager or supervisor&rsquo;s guidelines. To respond to the change as indicated by the company. To have a complete understanding of and adhere to the company&rsquo;s policy and procedures. To have a complete understanding of and adhere to the company&rsquo;s policy related to fire, hygiene, environmental health and safety. To report for duty punctually and wear the correct uniform with the name badge at all times. To carry out the other duties as assigned by the management team and, establish good relationship with guests and colleagues .To ensure the cleanliness and hygiene in work areasQualifications* Minimum 2-3 years of previous experience in hotel industry is preferred Certification in the disciplines is preferred Ability to focus attention on guest needs, remaining calm and courteous at all times Ability to promote positive relations with all hotel guests &amp; colleagues. Ability to work in a fast pace environment.Additional Information Your team and working environment:Sofitel Bahrain Zallaq Thalassa Sea &amp; Spa is 5 star Luxury Hotel with 262 Luxury Rooms &amp; Suites Including 1 Royal Suite, 6 Opera Suites, 21 Prestige Suites, 32 Club Millesime Rooms, 202 Luxury Rooms, 5 Restaurant &amp; 4 Bars, 1 Grand Ballroom, 2 Meeting Rooms, Beach Club, Kids Club and the first Thalassa Spa in the Gulf Cooperation Council Countries (GCC) https://careers.accor.com/ Our commitment to Diversity &amp; Inclusion:We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESSJob Type: Full-time

Thai Massage Therapist (Female)

Jumeirah

<div>
 
 About Jumeirah
 
 
 
 Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 31 exceptional properties across 13 countries in the Middle East, Europe, Asia, and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and since then the brand has become known for its distinguished beachfront resorts, esteemed city hotels, and exclusive branded residences. Jumeirah is synonymous with Arabian luxury hospitality and the ability to craft distinctive, purposeful experiences for the world&rsquo;s most discerning travellers.
 
 
 
 About Jumeirah Gulf Of Bahrain
 
 
 
 Located on the pristine beaches of Bahrain&rsquo;s West Coast, the resort features stunning ocean views, verdant greenery, and meandering waterways with modern, spacious rooms and suites as well as an exclusive Gulf Summer House, located directly on the beach. Guests can enjoy a variety of water sports activities, the resort&rsquo;s five pools, and book treatments at Jumeirah&rsquo;s signature Talise Spa.
 
 
 
 About The Job
 
 
 
 An exciting opportunity has arisen for a
 
 
 
 Night Manager
 
 
 
 to join Jumeirah Gulf of Bahrain.
 
 
 
 The Main Duties And Responsibilities Of This Role Include
 
 
 
 <ul>
 <li>
 Be fully aware of and able to handle emergency procedures as defined in the Emergency Evacuation Operations Plan.
 </li>
 <li>
 Mediate with the Night Auditor to balance the day's revenues, ensure accurate entry of rate codes, discounts, and other financial details in Opera, and print necessary back-up reports before the system closes for the day.
 </li>
 <li>
 Handle visitors professionally during the night shift in coordination with security, ensuring the privacy and security of all guests.
 </li>
 <li>
 Record major incidents and important information in the Duty Manager&rsquo;s logbook and ensure the timely and correct completion of the CID report.
 </li>
 <li>
 Check updated registration cards for completeness and sufficient payment guarantees and ensure proper handling of guest traces and visitor IDs.
 </li>
 <li>
 Handle booking out guests in case of overbooking and arrange emergency visas for guests when necessary.
 </li>
 <li>
 Ensure the Resort&rsquo;s credit policy is followed, conduct Credit Check Reports, and sign off on Rebates and Paid-Outs with proper justification.
 
 
 </li>
 </ul>
 
 About You
 
 
 
 The ideal candidate for this position will have the following experience and qualifications:
 
 
 <ul>
 <li>
 5 &ndash; 8 years of experience in similar role in a 5-star hotel.
 </li>
 <li>
 Bachelor's in hospitality management
 </li>
 <li>
 Software competencies &ndash; Microsoft Office programs (Intermediate | Advanced)
 
 
 </li>
 </ul>
 
 About The Benefits
 
 
 
 At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.
 
 
 
 Benefits Include
 
 
 
 <ul>
 <li>
 Supportive and inclusive work environment
 </li>
 <li>
 Access to Learning &amp; Development programmes and clear career pathways
 </li>
 <li>
 Opportunities for internal mobility within our global network
 </li>
 <li>
 Colleague discounts on food, beverage, and hotel stays worldwide
 </li>
 <li>
 Comprehensive healthcare and life insurance coverage
 </li>
 <li>
 Paid annual leave entitlement
 </li>
 <li>
 Performance-based incentives tailored to your role
 </li>
 <li>
 Competitive tax-free salary paid in Bahraini Dinars (BHD)
 
 
 </li>
 </ul>
 
 Primary Location
 
 
 
 Bahrain
 
 
 
 Job
 
 
 
 Front Office
 
 
 
 Organization
 
 
 
 MEASA Region [Main]
 
 
 
 Job Posting
 
 
 
 Nov 30, 2025, 4:56:31 PM
</div>

Explore 579+ Manager on duty in Manama this December. Find roles across top companies and apply now to boost your career.

579 manager on duty jobs IN Manama

Manager on Duty

Manager on Duty

Hostess

Night Manager - Front Office - Jumeirah Gulf of Bahrain

Driver

Thai Massage Therapist (Female)

Night Manager - Front Office - Jumeirah Gulf of Bahrain