front office supervisor

maintenance team member

restaurant manager

security supervisor

area manager

manager on duty

Marriott International

<div>Additional Information 
Job Number25130327 
Job CategoryRooms &amp; Guest Services Operations 
LocationThe Ritz-Carlton Bahrain, Building 173, Road 2803, Manama, Bahrain, Bahrain 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div><div> 
JOB SUMMARY 
Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest or property related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues. 
CANDIDATE PROFILE
Education and Experience
<ul><li>High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.</li></ul>
OR
<ul><li>2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.</li></ul> 
CORE WORK ACTIVITIES 
Supporting Property Operations and Guest Relations Needs
<ul><li>Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.</li></ul>
<ul><li>Communicates any variations to the established norms to the appropriate department in a timely manner.</li></ul>
<ul><li>Sends copy of MOD report to all departments on a daily basis.</li></ul>
<ul><li>Strives to improve service performance.</li></ul>
<ul><li>Ensures compliance with all policies, standards and procedures.</li></ul>
<ul><li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li></ul> 
Supporting Profitability Goals
<ul><li>Understands and complies with loss prevention policies and procedures.</li></ul>
<ul><li>Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.</li></ul>
<ul><li>Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.</li></ul> 
Managing the Guest Experience
<ul><li>Intervenes in any guest/associate situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and associate well being is preserved.</li></ul>
<ul><li>Empowers associates to provide excellent customer service.</li></ul>
<ul><li>Provides immediate assistance to guests as requested.</li></ul>
<ul><li>Serves as a leader in displaying outstanding hospitality skills.</li></ul>
<ul><li>Sets a positive example for guest relations.</li></ul>
<ul><li>Responds to and handles guest problems and complaints.</li></ul>
<ul><li>Ensures associates understand customer service expectations and parameters.</li></ul>
<ul><li>Interacts with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction.</li></ul>
<ul><li>Participates in the development and implementation of corrective action plans to improve guest satisfaction.</li></ul>
<ul><li>Records guest issues in the guest response tracking system.</li></ul> 
Assisting Human Resources Activities
<ul><li>Participates as needed in the investigation of associate and guest accidents.</li></ul>
<ul><li>Observes service behaviors of associates and providing feedback to individuals.</li></ul>
<ul><li>Conducts regular inspection tours of the entire facility for appearance, safety, staffing, security, and maintenance.</li></ul>
<ul><li>Celebrates successes and publicly recognizes the contributions of team members.</li></ul>
<ul><li>Ensures associates are cross-trained to support successfully daily operations.</li></ul>
<ul><li>Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process.</li></ul>
<ul><li>Understands and, if necessary, implements all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.</li></ul></div><div>
#LI-NS1</div>
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world&rsquo;s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. 
<div>
 
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</div><div>
 
Your role will be to ensure that the &ldquo;Gold Standards&rdquo; of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</div><div>
 
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Manager on Duty

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25130327
 
 
 
 Job Category
 
 Rooms &amp; Guest Services Operations
 
 
 
 Location
 
 The Ritz-Carlton Bahrain, Building 173, Road 2803, Manama, Bahrain, Bahrain,VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Management
 
 
 
 Job Summary
 
 
 
 Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest or property related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues.
 
 
 
 CANDIDATE PROFILE
 
 
 
 
 Education And Experience
 
 
 
 <ul>
 <li>
 High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.
 
 
 </li>
 </ul>
 OR
 
 
 <ul>
 <li>
 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.
 
 
 </li>
 </ul>
 
 CORE WORK ACTIVITIES
 
 
 
 
 Supporting Property Operations and Guest Relations Needs
 
 
 
 <ul>
 <li>
 Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.
 </li>
 <li>
 Communicates any variations to the established norms to the appropriate department in a timely manner.
 </li>
 <li>
 Sends copy of MOD report to all departments on a daily basis.
 </li>
 <li>
 Strives to improve service performance.
 </li>
 <li>
 Ensures compliance with all policies, standards and procedures.
 </li>
 <li>
 Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
 
 
 </li>
 </ul>
 
 Supporting Profitability Goals
 
 
 
 <ul>
 <li>
 Understands and complies with loss prevention policies and procedures.
 </li>
 <li>
 Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
 </li>
 <li>
 Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
 
 
 </li>
 </ul>
 
 Managing The Guest Experience
 
 
 
 <ul>
 <li>
 Intervenes in any guest/associate situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and associate well being is preserved.
 </li>
 <li>
 Empowers associates to provide excellent customer service.
 </li>
 <li>
 Provides immediate assistance to guests as requested.
 </li>
 <li>
 Serves as a leader in displaying outstanding hospitality skills.
 </li>
 <li>
 Sets a positive example for guest relations.
 </li>
 <li>
 Responds to and handles guest problems and complaints.
 </li>
 <li>
 Ensures associates understand customer service expectations and parameters.
 </li>
 <li>
 Interacts with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction.
 </li>
 <li>
 Participates in the development and implementation of corrective action plans to improve guest satisfaction.
 </li>
 <li>
 Records guest issues in the guest response tracking system.
 
 
 </li>
 </ul>
 
 Assisting Human Resources Activities
 
 
 
 <ul>
 <li>
 Participates as needed in the investigation of associate and guest accidents.
 </li>
 <li>
 Observes service behaviors of associates and providing feedback to individuals.
 </li>
 <li>
 Conducts regular inspection tours of the entire facility for appearance, safety, staffing, security, and maintenance.
 </li>
 <li>
 Celebrates successes and publicly recognizes the contributions of team members.
 </li>
 <li>
 Ensures associates are cross-trained to support successfully daily operations.
 </li>
 <li>
 Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process.
 </li>
 <li>
 Understands and, if necessary, implements all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.
 
 
 </li>
 </ul>
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world&rsquo;s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
 
 
 Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
 
 
 Your role will be to ensure that the &ldquo;Gold Standards&rdquo; of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
 
 
 In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
 
 
</div>

Nordic Holdings

OPERA SYSTEM KNOWLEDGEHOTEL EXPERIENCE<ul><li>nsure the smooth running of service when you are on duty.</li><li>Promote a professional and hospitable image to the guest. Give full cooperation to any guest requiring assistance with a prompt, caring and helpful attitude.</li><li>Be flexible in assisting around the Hotel in response to business and guest needs.</li><li>Maintain regular and efficient communication relating to your shift and attend all hotel meetings as required.</li><li>Assist with the personnel and training function in the hotel, taking on specific responsibilities in this area.</li><li>Take on supervisory responsibilities in specific departments as required and assist in all Catering areas operationally.</li><li>Assist in the training and induction of new staff in conjunction with the Heads of Department.</li><li>Ensure the security of the hotel, stocks and keys at all times whilst on duty.</li><li>Assist the Operations manager in complying with legal obligations in relation to Health &amp; Safety. Ensure that risk assessments are carried out and reviewed regularly.</li><li>Identify and report maintenance requirements/hazards in the workplace.</li><li>Assume responsibility whilst on duty for any emergency situations in line with procedures.</li><li>Attend any training meetings as required.</li></ul>Job Type: Full-time

DUTY MANAGER

Onyx By Rotana

We are currently looking for young, dynamic, self motivated Food &amp; Beverage professionals who want to move their careers forward.As a Room Service Order Taker you are responsible to co-ordinate all service requirements addressed to Room Service and ensure their immediate action, aiming for the highest possible guest satisfaction. The role will include key responsibilities such as:&bull;Perform tasks as per instructions from the immediate supervisor and as per duty schedule&bull;Directly involved in the order taking and order placing process while dealing with guest requests and orders, courteously, efficiently and promptly&bull;Know all menus and on going promotions in the outlet by heart and gives recommendations to guests upon request&bull;Ensure proper appearance and grooming while on duty&bull;Answer the Room Service telephones, if and when required&bull;Make himself / herself familiar with all relevant issues concerning the Room Service&bull;Report cleanliness and maintenance issues to the immediate supervisor&bull;Attend regular training session in line with the departmental SOP&rsquo;s i.e. guest care, product knowledge, grooming standards, telephone manners etc&bull;Flexible to work in other areas when required by the immediate supervisor&bull;Familiar with the company&rsquo;s internal policies and safety procedures and carries out other related tasks entrusted by the Room Service Manager from time to time.SkillsEducation, Qualifications &amp; ExperiencesYou should ideally have a degree / diploma in hospitality with preferable previous experiences in a similar role. Good English communication skills are essential. Computer Knowledge and additional language skills are an advantage.Knowledge &amp; CompetenciesThe ideal candidate will be customer driven and a proactive individual with an outgoing and approachable character. You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies:Understanding the JobTaking ResponsibilityRecognizing DifferencesCustomer FocusCustomer FocusAdaptabilityTeamworkJob Type: Full-time

Room Service Order Taker

RAMADA RESORT BY WYNDHAM MANAMA SEEF

Main tasks<ul><li>Reports directly to and communicates with the Housekeeping Supervisor/ Executive Housekeeper on all pertinent Housekeeping matters to provide an efficient guest service.</li><li>Interacts as appropriate with guests, as well as individuals outside of the Hotel, including suppliers, contractors, labour relations representatives and competitors.</li><li>Co-ordinates and communicates with other department colleagues as required.</li><li>Follow the department Mission and Objectives.</li><li>Report to work within the requested time, prior to the commencement of duty, well-groomed and dressed to the uniform standards.</li><li>Thoroughly clean guestrooms according to hotel/brand standards.</li><li>Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up.</li><li>Remove all trash and dirty linen from guestrooms and hallways.</li><li>Keep all hallways, public areas and closets clean, neat and vacuumed (if applicable).</li><li>Restock housekeeping cleaning cart for next day's use.</li><li>Replenish chemical bottles.</li><li>Clean room with the door closed according to standards, unless requested to do otherwise by the guest.</li><li>Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager.</li><li>Demonstrate pride in the work place with a high level of commitment.</li><li>Treat all guests, members &amp; colleagues in a polite and courteous manner at all times.</li><li>Anticipate guest&rsquo;s needs wherever possible and react to these to enhance guest satisfaction.</li><li>Promote a helpful and professional image to the internal and external customers.</li><li>Ascertain a high degree of guest satisfaction (to receive zero complaints about your department)</li><li>Use guest names wherever appropriate.</li><li>Have good knowledge of all the different types of rooms, hotel facilities, and hours of operation, restaurants and functions rooms. To be well informed about the special functions and events held in the hotel on daily basis.</li><li>Be aware of hotel management, their office location, role and availability.</li><li>Comply with the hotel legal requirements for fire, bomb threats and Health and Safety standards.</li><li>Attend and follow all training sessions as required.</li><li>Keep your work area, trolley, back area, linen storing carts, store rooms clean and tidy all the times.</li><li>Have the maximum knowledge of Bahrain History, places of interest, shopping areas, etc.</li><li>Maintain the professional confidentiality and never disclose any secret pertaining to the company.</li><li>Carry out any reasonable duties as required by a Housekeeping Supervisor/ Executive Housekeeper.</li><li>Report to the supervisor/ executive housekeeper immediately after joining the duty.</li><li>Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up, ect.</li><li>Responsible for cleaning and maintaining of hotel public areas, guest rooms, corridors, staircase, back area, parking area, staircases, restaurants, banquet areas pantries, elevators, offices and other area assign by Housekeeping Supervisor/ Executive Housekeeper according to the brand standard.</li><li>Maintain the department standard productivity requirement of daily minimum number of room credit count cleaning between 12 to 13 credits par day.</li><li>Report for any maintenance complains to the supervisor/ Executive Housekeeper.</li><li>Carry out the complete inspection of the rooms or public areas and inform the supervisor about any unusual thing found in the room.</li><li>Arrange the housekeeping trolley as per the required standard.</li><li>Handle the clean and soiled linen as per the department standard.</li><li>Vacuum and mop all the rooms after the service.</li><li>Inform the supervisor/ executive housekeeper about the room status and discrepancy.</li><li>Collect the guest laundry and hand it over to the supervisor or linen room.</li><li>Strictly follow the department health and safety standard.</li><li>Handle the &ldquo;Lost and Found&rdquo; according to the standards.</li><li>Strictly follow the hotel policy and procedures.</li></ul>Job Type: Full-timePay: BD140.000 - BD150.000 per month

Room Attendant- Female

NAD TRADING

We are hiring Commi 2:Job Responsibilities<ul><li>To maintain a high standard of specified work in accordance with the Executive Chef&rsquo;s instructions</li><li>To prepare, cook, and serve food is delegated as your responsibility, ensuring that the highest possible quality is maintained and that agreed standards for food preparation and presentation are met at all times under guidance from a senior chef</li><li>To monitor stock movement and be responsible for ordering in your section</li><li>To aid in achieving food cost, kitchen standard,s and overall objectives</li><li>To carry out daily and weekly procedures, including temperature checks, food labeling/dating and storage</li><li>To remove any hazards and make safe any defects in the kitchen or its equipment and report any problems to a senior chef</li><li>To keep high standards of personal hygiene, clean uniform and overall camaraderie</li><li>To adhere to company procedures in regards to temperature checks, food labeling and dating, cleaning schedules and hygiene regulations at all times ensuring that all records of such are maintained</li><li>To assist with the acceptance and storage of deliveries and that all relevant company procedures are adhered to</li><li>To be punctual for work and report directly to the manager on duty on arrival in the kitchen</li><li>To have an understanding of menu planning, the implementation of stock controls, the importance of good stock management, and how this enables the kitchen to meet gross profit</li><li>To be familiar with the opening and closing procedures of the kitchen and carry them out as rotated</li><li>To keep high standards of cleanliness on section where employed, also to assist in any job regarding hygiene or cleanliness asked for by a senior chef</li><li>To be fully aware of all hygiene control and chemicals used in the work place</li><li>To have full knowledge of, and be able to act upon, fire procedures</li><li>To be responsible, whilst liaising with the Executive Head Chef, for self- development</li><li>To carry out and assist in the smooth running of the kitchen</li><li>To attend all meeting and training sessions as required</li><li>To comply with any reasonable request from your superiors</li><li>To assist on other sections or help with other duties when the kitchen is short staffed, in emergencies, and/or when number of covers require.</li></ul>Requirnments:<ul><li>Proven commercial kitchen experience.</li><li>Sound knowledge of food health and safety regulations.</li><li>The ability to stand for extended periods.</li><li>The ability to work under pressure.</li><li>Excellent organizational skills.</li><li>Effective communication skills.</li></ul>Job Type: Full-time

Commi 2 - Alusia

HHM Group

We are looking for a skilled and creative Chef to oversee kitchen operations and deliver high-quality, delicious meals. The ideal candidate will be experienced in food preparation, menu planning, and kitchen staff management, with a strong passion for culinary excellence and innovation.Note : Accommodation , Transportation &amp; Duty meals provided by the company.Job Type: Full-timePay: BD200.000 per month

General Chef

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379 manager on duty jobs IN Manama

Manager on Duty

Manager on Duty

DUTY MANAGER

Room Service Order Taker

Room Attendant- Female

Commi 2 - Alusia

General Chef