customer experience manager Jobs in Istanbul

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customer experience department manager Jobs in Istanbul

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customer experience specialist / executive Jobs in Istanbul

customer experience specialist / executive

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manager/sr. associate, people experience Jobs in Istanbul

manager/sr. associate, people experience

manager sr associate people experience

Pfizer

<div>
 People Experience Business Partner
 
 
 
 How We Impact Patients
 
 
 
 The People Experience team consists of dedicated, agile, and solution-oriented professionals who think boldly and challenge conventional approaches to foster meaningful work and inclusive growth. As a People Experience Business Partner, your diverse perspectives and experiences are instrumental in shaping a thriving workforce. Whether you're leading talent acquisition efforts, supporting colleagues through key moments, or enabling leadership effectiveness, you contribute directly to our shared goal: making Pfizer Turkey an inclusive, inspiring, and exceptional workplace for all.
 
 
 
 How You Will Contribute
 
 
 
 We believe that our team is the most valued resource for our success. We invite you to a challenging career in Pfizer People Experience Division as a People Experience Business Partner. The key responsibilities in this role include: Core components Reporting to the People Experience Sr. Director, People Experience Business Partner will
 
 
 <ul>
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 Take initiative in diverse projects which would bring added value to both People Experience and overall business
 </li>
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 Assume active role in introducing effective PX solutions as a strategic partner to several business divisions
 </li>
 <li>
 Work in partnership with all internal/external stakeholders in the business to provide coaching, support and influence organizational capability readiness.
 </li>
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 Provide full-fledged consultancy and commercially focused PX solutions that support the business area in conjunction with strategic goals.
 
 
 </li>
 </ul>
 Partner with Senior Management Teams during periods of change and transformation, offering expertguidance on change management initiatives and organizational restructures.
 
 
 <ul>
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 Work with other PX Business Partners in designing models as well as fine-tuning active systems in linewith the changing dynamics and needs
 </li>
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 Identify short- and long-term resourcing challenges. Build and maintain local talent pipeline plans,coordinate workforce supply and demand, and advise on recruitment and retention strategies.
 </li>
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 Embed a performance management culture within the business area as a means of driving businessimprovement by ensuring clear objectives, feedback, and the improvement of customer service
 </li>
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 Contribute to the development of the wider PX strategy and work closely with the Senior People Experience Management Team
 
 
 </li>
 </ul>
 Utilize people analytics and metrics to identify gaps, uncover opportunities, and develop data-driven solutions.
 
 
 <ul>
 <li>
 Work with colleagues and managers to resolve people-related issues, particularly performance management and colleague grievances, escalating issues requiring investigation, and/or discipline to the relevant teams.
 </li>
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 Lead targeted engagement and retention initiatives, leveraging tools like Workday and collaborating with functions such as Total Rewards and Organizational Development
 </li>
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 Lead strategic talent conversations using tools like Visier to assess internal talent landscapes, succession pipelines, and mobility opportunities
 </li>
 <li>
 Foster strong collaboration with PX Operations, Compensation &amp; Benefits, and regional Centers of Excellence to ensure seamless execution of people strategies and alignment with global frameworks.
 </li>
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 Demonstrate a consistently positive, solution-focused mindset, proactively identifying opportunities and navigating challenges with resilience and agility.
 
 
 </li>
 </ul>
 
 What We Expect
 
 
 
 Must-Have:
 
 
 University Degree in Business Management, Economics, Industrial Engineering or equivalent
 
 
 <ul>
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 Minimum of 4 years of professional experience
 </li>
 <li>
 Excellent analytical and problem-solving skills
 </li>
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 High level of ownership of complex situations and accountability in delivering results, working with cross-functional teams and colleagues at all levels of an organization.
 </li>
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 Consistently demonstrates a positive, proactive, and solution-focused mindset, fostering collaboration and resilience in dynamic environments
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 Ability to generate innovative ideas and solutions, growth mindset
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 Results and detail orientation along with project management and prioritization skills
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 Excellent operational and interpersonal skills with a strong emphasis on partnering
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 Ability to resolve complex issues and manage contention under pressure
 
 
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 </ul>
 Excellent written and verbal (formal and informal) communication skills
 
 
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 Excellent team-player with advanced presentation and consulting skills
 
 
 </li>
 </ul>
 High level of English and Turkish proficiency
 
 
 <ul>
 <li>
 Advanced level of MS Office (Excel, PowerPoint) programs
 
 
 </li>
 </ul>
 Purpose
 
 
 
 Breakthroughs that change patients' lives...
 
 At Pfizer we are a patient centric company, guided by our four values: courage, joy, equity and excellence. Our breakthrough culture lends itself to our dedication to transforming millions of lives.
 
 
 School of Leaders
 
 
 We, as Pfizer Turkey, make a difference with our visionary and pioneering approaches ranging from our concept of raising leaders through rotations, providing international career opportunities to creating a flexible, enjoyable work environment. There are no limits to what we can accomplish to touch lives here!
 
 
 Flexibility
 
 
 We aim to create a trusting, flexible workplace culture which encourages employees to achieve work life harmony, attracts talent and enables everyone to be their best working self. Let&rsquo;s start the conversation!
 
 
 Equal Employment Opportunity
 
 
 We believe that a diverse and inclusive workforce is crucial to building a successful business. As an employer, Pfizer is committed to celebrating this, in all its forms &ndash; allowing for us to be as diverse as the patients and communities we serve. Together, we continue to build a culture that encourages, supports and empowers our employees.
 
 
 People Experience
 
 
</div>

Manager/Sr. Associate, People Experience

Alcon

<div>
 At Alcon, we're passionate about enhancing sight and helping people see brilliantly. With more than 25,000 associates, we innovate fearlessly, champion progress, and act swiftly to impact global eye health. We foster an inclusive culture, recognizing your contributions and offering opportunities to grow your career like never before. Together, we make a difference in the lives of our patients and customers. Are you ready to join us?
 
 
 This role is part of Alcon's Human Resources function, a team that collaborates across the business to shape company culture, manage talent, align associates to our purpose, and support associate development to help our people and the world see brilliantly.
 
 
 The Manager, Human Resources (Management Path) is primarily responsible for partnering with managers and associates to deliver core HR services, ensuring optimal HR processes and associate experience. You will solve organizational challenges with people-related solutions, implement pivotal initiatives, and support Alcon's mission to help people see brilliantly.
 
 
 This position partners with managers and associates to deliver core HR services. Ensures an optimal management of HR processes and associate experience, with a focus on people and culture.
 
 
 The Manager, HR is responsible for solving local organizational challenges through people-related solutions that support Alcon&rsquo;s mission: &ldquo;to help people see brilliantly&rdquo;. Delivers annual people processes; has in-depth knowledge of local talent, and provides coaching to managers to help them accelerate talent readiness. The Manager, HR brings a deep understanding of local business needs. Contributes HR point of view into business issues and supports diagnostic interventions to deliver local solutions.
 
 
 Collaborates on a regular basis with HR COEs and HR Services on design and execution of solutions and service delivery to clients. Implements strategic initiatives and other enterprise-wide initiatives and HR programs to support Alcon associates, including compensation, performance, employee relations and engagement, culture, and talent development initiatives.
 
 
 Is a role model of Alcon&rsquo;s values &amp; behaviors.
 
 
 In this role, a typical day will include:
 
 
 In partnership with people leaders:
 
 
 <ul>
 <li>
 Aligns with the Talent &amp; Culture Partner to execute enterprise level initiatives.
 </li>
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 Delivers Alcon&rsquo;s core HR services and people processes (e.g. OTR, PMP), and ensures an optimal associate experience
 </li>
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 Drives business success by coaching and advising teams on associate experience initiatives, such as Associate Experience Dashboard, Recognition programs, etc.
 </li>
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 Ensures timely execution of all people-related processes
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 Implements global, regional or local HR programs
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 Coaches business leaders and associates on all HR-related topics (e.g. change management, talent management, employee relations, career development, etc.)
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 Accountable for driving high-quality, diverse local talent bench, through selection process, equitable compensation practices and adequate talent development
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 Support diagnostic intervention and problem resolution strategies to contribute HR point of view to business issues
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 Utilize workforce analytics and insights to improve people and workforce management.
 
 
 </li>
 </ul>
 
 WHAT YOU&rsquo;LL BRING TO ALCON:
 
 
 
 
 Knowledge and Skills:
 
 
 
 <ul>
 <li>
 Business Insights - Ability to understand business drivers and how organizational strategy relates to human capital strategy.
 </li>
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 Persuades &ndash; Can coach and influence people leaders and teams, using data, trends (internal &amp; external) and perspectives to drive alignment, ownership and improved decision making and actions needed to move the business, people strategies or personal performance forward.
 </li>
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 Decision Quality - Ability to identify and leverage data to make informed human capital decisions as well as influence the business. Relies on a mixture of analysis, wisdom, experience and judgement when making decisions. Considers all relevant factors and uses appropriate decision-making criteria and principles.
 </li>
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 Collaborates &ndash; Actively participates in and supports a collaborative team environment. Role model for Alcon V&amp;Bs.
 </li>
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 Plans and Aligns &ndash; Effectively manage multiple projects/cases with competing priorities and changing expectations. Sets objectives to align with broader organizational goals. Stages activities with relevant milestones and schedules.
 </li>
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 Communicates Effectively - Excellent written, verbal, listening and presentation skills with ability to express thoughts in a clear and concise manner. Attentively listen to others.
 
 
 </li>
 </ul>
 
 Education:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree or equivalent combination of years and education of directly related experience.
 
 
 </li>
 </ul>
 
 Work Experience:
 
 
 
 <ul>
 <li>
 3 -5 years experience in Human Resources, Business, or related field.
 
 
 </li>
 </ul>
 
 Other:
 
 
 
 <ul>
 <li>
 The ability to fluently read, write, understand and communicate in English.
 
 
 </li>
 </ul>
 
 HOW YOU CAN THRIVE AT ALCON:
 
 
 
 <ul>
 <li>
 Manage your own workload and schedule while hitting your set targets
 </li>
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 Collaborate with teammates to share best practices and learnings as work evolves
 </li>
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 See your career like never before with focused growth and development opportunities
 
 
 </li>
 </ul>
 
 Alcon Careers
 
 
 
 See your impact at alcon.com/career
 
 
 
 ATTENTION: Current Alcon Employee/Contingent Worker
 
 
 
 If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site.
 
 
 Find Jobs for Employees
 
 
 Find Jobs for Contingent Worker
</div>

Manager, Human Resources - Turkey

Abbott

<div>Territory Manager / Sr. Territory Manager
About Abbott
Abbott is a global healthcare leader, creating breakthrough science to improve people&rsquo;s health. We&rsquo;re always looking towards the future, anticipating changes in medical science and technology.
The Opportunity
This position works at Istanbul location in the Neuromodulation Division that includes implantable devices compatible with mobile technology to help people who suffer from chronic pain and movement disorders. These non-opioid therapies allow us to provide interventional pain therapy to patients throughout the pain continuum.
What You&rsquo;ll Do<h3 class="jobSectionHeader">
PURPOSE OF THE JOB</h3><ul><li>
The Territory Manager will be accountable of managing the territory independently in all aspects including leveraging the NMD products portfolio to maximize revenues and market share growth, ensure KOLs management,</li><li>
The incumbent will also provide technical support when needed for Neuromodulation procedures, programming, patient follow-ups and any issues related to the devices.</li></ul><h3 class="jobSectionHeader">
ROLES &amp; RESPONSIBILITIES</h3><ul><li>
Achieve sales quota per plan by servicing the current customer base, increasing the sales volume to that base and establishing new accounts. Complexity is moderate (territory and/or assigned accounts, products/services, sales or account management process).</li><li>
Has moderate authority to make sales commitments for assigned efforts and is accountable for results within established guidelines. May provide input to division-wide sales standards, practices, procedures and policies and/or tenders.</li><li>
Implement comprehensive sales plans to ensure increased market penetration and establishing of new accounts.</li><li>
Develops and maintains a good understanding of therapy(ies) and product(s).</li><li>
Prepares reports and drafts initial conclusions/basic analysis; and performs required administrative sales duties, e.g., filing expense account reports, scheduling appointments, and making travel plans.</li><li>
Maintain business operations in accordance with corporate policies in respect to pricing, quotes, credit terms, expense reporting and Quality guidelines.</li><li>
Follow and share the best practices guidelines before and after the sales call.</li><li>
Develops knowledge/awareness of competition products.</li><li>
Act as Company ambassador at all times i.e. represent the Company in a professional manner and with highest integrity while interacting with customers and assigned institutions, physicians and technicians, customer purchasing and administration.</li><li>
Proactively plans weekly travel schedule and communicate this through the appropriate channels in his/her country/division</li><li>
Apply the company Account Profiling system and ensure the following basic information is incorporated in the accounts: people, their preferred behavioral styles, volume of product, competitors, local politics, decision structure including decision makers, needs, brief history, proposed minimum call frequency.</li><li>
Is responsible to comply with the H.C.P. guidelines.</li><li>
Supervision and initiative received may be different for Sales Rep. and Sr. Sales Rep. positions.</li></ul>
Required Qualifications<ul><li>
Understanding of NM (or similar) product lines and acquiring fair understanding of business, financials, products/services, the market and the needs of assigned accounts</li><li>
Bachelor&rsquo;s Degree or experience equivalent</li><li>
5-8 years of successful sales experience within medical device industry</li><li>
Well organized and accustomed to tight deadlines.</li><li>
Excellent personal computer skills including MS Excel, Word, Outlook and Power Point.</li><li>
Experience to work in a highly matrixed and geographically diverse business environment.</li><li>
Excellent interpersonal, verbal, written and presentation skills</li><li>
Customer- and results- oriented, self-starter</li></ul>
Apply Now
Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.</div>

Territory Manager / Sr. Territory Manager

Turk Telekom

<div>
 
 TT Payment and E-Money Services is T&uuml;rk Telekom Group&rsquo;s fintech arm and is licensed by the Central Bank of Turkey. By being at the intersection of finance, technology, and telecom we have an amazing potential to deliver high quality products and services that will become integral parts of our customers&rsquo; lives.
 
 
 
 
 
 We are on a fast growth track and planning to deploy several products in the next two years. Our products will bring safe, easy to use and innovative payment solutions to millions of consumers and companies.
 
 
 
 
 
 We believe that a great product is the most important and long lasting differentiator in a highly competitive area. We believe that in order to create a great product, we have to have an excellent understanding of our customers&rsquo; needs which can only be achieved by being in touch with them on a consistent basis.
 
 
 
 
 
 As a Product Management Specialist / Sr. Specialist you have the end-to-end responsibility from certain products and features.
 
 
 
 
 
 
 What will you do?
 
 
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 Assist Sr. Product Manager in defining product strategy and improve our customers&rsquo; experience using data and intuition
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 Deeply understand customer needs through qualitative and quantitative research and by spending time with them
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 Prioritize over hundreds of requests from customers, colleagues, and partners
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 Collaborate with UX design, customer research, engineering, marketing, and analytics partners
 </li>
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 Identify new growth opportunities via quantitative research, UX studies, and reviews of industry-standard methodologies
 </li>
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 Proactively monitor key performance metrics to support and inform product decision making
 </li>
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 Take responsibility from day one in delivering high quality financial products
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 <ul>
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 Graduation from a top-tier university
 </li>
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 Minimum 1 years of experience, mostly within product management (5 years for Sr. Specialist)
 </li>
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 Strong empathetic skills and passion for learning
 </li>
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 Excellent organization and prioritization skills
 </li>
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 Humility
 </li>
 </ul>
 
 
 
 
 
 What would be a plus?
 
 
 <ul>
 <li>
 Knowledge of UX/UI design
 </li>
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 Experience in user flows and diagrams
 </li>
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 Understanding agile methodology
 </li>
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 Experience bridging between business and tech
 </li>
 </ul>
 
 
 
 
 
 Location:
 
 Istanbul - Ankara
 
 
 
 
 
 
 
 
 
 &Ccedil;al&inodot;&scedil;an aday ayd&inodot;nlatma metnimiz i&ccedil;in:
 
 
 
 
 
 https://www.turktelekomkariyer.com/aydinlatma-metni.aspx
 
 
 
</div>

Financial Technologies Product Management Specialist / Sr. Specialist

Mace

<div>
 At Mace, our purpose is to redefine the boundaries of ambition. We believe in creating places that are responsible, bringing transformative impact to our people, communities and societies across the globe. To learn more about our purpose, culture and priorities, visit our strategy site.
 
 
 Within our Consult business we harness our unique combination of leading-edge practical expertise and project delivery consultancy to unlock the potential in every project.
 
 
 
 The Project
 
 
 
 Our Mobility team is expanding in Europe. We have an exciting opportunity for a Project Manager (Associate Director) to join our Aviation team on a full-time permanent basis in Istanbul, Turkey. As Associate Project Director you will represent Mace whilst interfacing with our key clients. You will ensure the successful delivery of key assignments and defined business areas, providing strategic direction and monitoring delivery aligned with overall vision and objectives. This project will involve managing a new lounge project, circa 900sqm.
 
 
 Our values shape the way we consult, and define the people we want to join us on our journey:
 
 
 <ul>
 <li>
 Safety first - Going home safe and well
 </li>
 <li>
 Client focus &ndash; Deliver on our promise
 </li>
 <li>
 Integrity &ndash; Always do the right thing
 </li>
 <li>
 Create opportunity for our people to excel
 
 
 </li>
 </ul>
 
 You&rsquo;ll Need To Have
 
 
 
 <ul>
 <li>
 Recognized degree in related discipline.
 </li>
 <li>
 Minimum 20 years professional experience in large/complex projects.
 </li>
 <li>
 Minimum 10 years professional experience in airport projects (Experience in operational airport environment preferred).
 </li>
 <li>
 Minimum 10 years site experience
 
 
 </li>
 </ul>
 
 You&rsquo;ll also have
 
 
 
 <ul>
 <li>
 Hold a professional membership
 </li>
 <li>
 Extensive experience in the successful delivery phase of projects and programmes in the Aviation sector.
 </li>
 <li>
 Strong commercial and financial acumen.
 </li>
 <li>
 Leadership and management experience of large, diverse teams.
 </li>
 <li>
 Experience of managing relationships with key senior stakeholders.
 </li>
 <li>
 Knowledge of how carbon and sustainability considerations will shape the outlook of the projects you are working on
 </li>
 <li>
 Hold a valid European passport or Right to work in Turkey.
 
 
 </li>
 </ul>
 Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfil all of the criteria, please apply as you may still be the best candidate for this role or another role within our organization.
</div>

Associate Project Director

PepsiCo

<div>
 
 Overview
 
 
 
 
 Are you ready to explore PepsiCo and be part of this iconic multinational?
 
 
 
 PepsiCo's strength is its people. Around the world, we're working hard to give people the tastes they crave and the nutrition they need. We dream globally and act locally, constantly innovating to sustain our planet, our people, our communities, and our business practices for winning together. We are committed to Performance with Purpose; pushing to be best and fully committed to the people we share the planet with.
 
 
 Seize the day for real life on the job Learning? Enjoy some flexibility that will ensure you are balancing your personal and professional life?
 
 
 Our employees are at the heart of PepsiCo. Through the Company's dedication to Talent Sustainability, we continue to support the development of employees.
 
 
 We are looking for a Consumer Insights Associate Manager (All Food Brands) to join our Marketing team based in Istanbul. The individual will be responsible for Consumer Insights Associate Manager (All Food Brands) and directly report to Senior Consumer Insights Manager.
 
 
 
 
 A Space to Be You
 
 
 
 
 PepsiCo is an equal opportunity employer. We are committed to providing an accessible, inclusive, open and welcoming workplace environment for people with different abilities, backgrounds, lifestyles, sexual orientation, gender identity, needs and expectations, helping all individuals to make the most of their professional potential.
 
 
 
 Responsibilities
 
 
 
 Role will lead the &ldquo;Brand Insights&rdquo;, &ldquo;Content Insights&rdquo; and &ldquo;Growth Insights&rdquo; projects and processes for all food brands to drive growth for all channels via co-designing Brand Growth Strategy, developing and strengthening consumer insights, optimizing the create calendars, validation of creative ideas for communication for all food brands, leading ICP process, developing and managing tools and learnings. Main Objective: Catalyze short and long term growth thru designing Insights-led strategy, improve standards of brand communication, designing and optimizing the portfolio.
 
 
 Brand Insights:
 
 
 <ul>
 <li>
 Develop brand positioning and strategy insights by analyzing and understanding the functional and emotional foot print of all food brands brand, role and source of growth. Emotional territory and communication style of all food brands and competition and feeding the learnings into brand development and ICP processes.
 
 
 </li>
 </ul>
 Content Insights:
 
 
 Creative and Content Development:
 
 
 <ul>
 <li>
 Lead and execute validation and optimization of creative concepts by identifying test tools and methodologies, ensure evaluation of all ideas vs norms/Action standards. Identify optimization opportunities and co-lead development with brand create teams. Provide consultancy on concept development stage according to meta-learnings.
 </li>
 <li>
 Lead and execute pack design tests by identifying test tools and methodologies, ensure evaluation of all new pack design vs norms actions standards. Evaluate all pack design according to visibility, desirability and fit to brand, identify optimization opportunities and feed into brand development process.
 </li>
 <li>
 Lead and execute new creative idea tests by identifying test tools and methodologies, ensure evaluation of new creative ideas vs norms/ actions standards. Evaluate creative ideas according to fit to brand, fit to strategy and growth potential, identify strength and opportunities and optimization actions.
 
 
 </li>
 </ul>
 Content Qualification Insights:
 
 
 <ul>
 <li>
 Lead validation process of all brand hero content utilizing the ADA tools, evaluate all vs action standards, identify short term growth and long term brand power potentials, optimization opportunities and provide reco for create teams.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 University degree
 </li>
 <li>
 At least 8 years of insights experience
 </li>
 <li>
 Have proven examples of leadership &amp; influence skills
 </li>
 <li>
 Have strong time management capabilities
 </li>
 <li>
 Fluent in English and Turkish
 </li>
 <li>
 High ownership
 </li>
 <li>
 Trustable team player
 </li>
 <li>
 Stake holder management from different backgrounds
 </li>
 <li>
 Analytical thinking &amp; story telling via merging different sources
 </li>
 <li>
 Ability to have multitasking muscle
 </li>
 <li>
 Have quick adoption on changes
 </li>
 <li>
 Project Management - have robust experience of managing multi functional processes with multiple senior stakeholders.
 </li>
 <li>
 Strategic Insights - have a good command on how to generate and interpret big scale consumer insights, data and mega trends and their impacts on consumers and categories to develop actionable insights.
 </li>
 <li>
 Consumer Insights - to understand how to define certain types of audiences that fit to brand`s targets and how brands work with their generic and specific target audiences (growth targets definition, audience segmentation and prioritization, communication development for specific target audiences etc.)
 </li>
 <li>
 Analytical background - to be clear how to work with different types of data / analytical-minded approach and attention to details
 </li>
 </ul>
</div>

Consumer Insights Associate Manager (All Food Brands)

<div>Overview:
<div>
Are you ready to explore PepsiCo and be part of this iconic multinational?</div><div></div><div> 
PepsiCo's strength is its people. Around the world, we're working hard to give people the tastes they crave and the nutrition they need. We dream globally and act locally, constantly innovating to sustain our planet, our people, our communities, and our business practices for winning together. We are committed to Performance with Purpose; pushing to be best and fully committed to the people we share the planet with.</div><div></div><div> 
Seize the day for real life on the job Learning? Enjoy some flexibility that will ensure you are balancing your personal and professional life?</div><div></div><div> 
Our employees are at the heart of PepsiCo. Through the Company's dedication to Talent Sustainability, we continue to support the development of employees.</div><div></div><div> 
We are looking for a Consumer Insights Associate Manager (All Food Brands) to join our Marketing team based in Istanbul. The individual will be responsible for Consumer Insights Associate Manager (All Food Brands) and directly report to Senior Consumer Insights Manager.</div><div></div><div> 
A Space to Be You
</div><div>PepsiCo is an equal opportunity employer. We are committed to providing an accessible, inclusive, open and welcoming workplace environment for people with different abilities, backgrounds, lifestyles, sexual orientation, gender identity, needs and expectations, helping all individuals to make the most of their professional potential.</div>
Responsibilities:
<div>
Role will lead the &ldquo;Brand Insights&rdquo;, &ldquo;Content Insights&rdquo; and &ldquo;Growth Insights&rdquo; projects and processes for all food brands to drive growth for all channels via co-designing Brand Growth Strategy, developing and strengthening consumer insights, optimizing the create calendars, validation of creative ideas for communication for all food brands, leading ICP process, developing and managing tools and learnings. Main Objective: Catalyze short and long term growth thru designing Insights-led strategy, improve standards of brand communication, designing and optimizing the portfolio.</div><div></div><div> 
Brand Insights:</div><ul><li>
Develop brand positioning and strategy insights by analyzing and understanding the functional and emotional foot print of all food brands brand, role and source of growth. Emotional territory and communication style of all food brands and competition and feeding the learnings into brand development and ICP processes.</li></ul><div>
Content Insights:</div><div>
Creative and Content Development:</div><ul><li>
Lead and execute validation and optimization of creative concepts by identifying test tools and methodologies, ensure evaluation of all ideas vs norms/Action standards. Identify optimization opportunities and co-lead development with brand create teams. Provide consultancy on concept development stage according to meta-learnings.</li><li>
Lead and execute pack design tests by identifying test tools and methodologies, ensure evaluation of all new pack design vs norms actions standards. Evaluate all pack design according to visibility, desirability and fit to brand, identify optimization opportunities and feed into brand development process.</li><li>
Lead and execute new creative idea tests by identifying test tools and methodologies, ensure evaluation of new creative ideas vs norms/ actions standards. Evaluate creative ideas according to fit to brand, fit to strategy and growth potential, identify strength and opportunities and optimization actions.</li></ul><div>
Content Qualification Insights:</div><ul><li>
Lead validation process of all brand hero content utilizing the ADA tools, evaluate all vs action standards, identify short term growth and long term brand power potentials, optimization opportunities and provide reco for create teams.</li></ul>
Qualifications:
<ul><li>University degree</li><li>
At least 8 years of insights experience</li><li>
Have proven examples of leadership &amp; influence skills</li><li>
Have strong time management capabilities</li><li>
Fluent in English and Turkish</li><li>
High ownership</li><li>
Trustable team player</li><li>
Stake holder management from different backgrounds</li><li>
Analytical thinking &amp; story telling via merging different sources</li><li>
Ability to have multitasking muscle</li><li>
Have quick adoption on changes</li><li>
Project Management &ndash; have robust experience of managing multi functional processes with multiple senior stakeholders.</li><li>
Strategic Insights &ndash; have a good command on how to generate and interpret big scale consumer insights, data and mega trends and their impacts on consumers and categories to develop actionable insights.</li><li>
Consumer Insights &ndash; to understand how to define certain types of audiences that fit to brand`s targets and how brands work with their generic and specific target audiences (growth targets definition, audience segmentation and prioritization, communication development for specific target audiences etc.)</li><li>
Analytical background &ndash; to be clear how to work with different types of data / analytical-minded approach and attention to details</li></ul></div>

Explore 1752+ Manager sr associate people experience in Istanbul this December. Find roles across top companies and apply now to boost your career.

1752 manager sr associate people experience jobs IN Istanbul

Manager/Sr. Associate, People Experience

Manager, Human Resources - Turkey

Territory Manager / Sr. Territory Manager

Financial Technologies Product Management Specialist / Sr. Specialist

Associate Project Director

Consumer Insights Associate Manager (All Food Brands)

Consumer Insights Associate Manager (All Food Brands)