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Project Farma

<div><p>Welcome to the forefront of innovation in cutting edge patient centered treatments! We are seeking the best and the brightest to join our high performing organization as a <b>Manager, CQV Engineering</b>. As a leader within the life science industry, we are constantly pushing the boundaries of what is possible and redefining the standards of excellence. Our dynamic team is composed of vibrant professionals who are passionate about delivering high quality work for our partners and changing the lives of patients across the globe. If you are looking for a career accelerator, are driven by innovation, thrive in a fast-paced environment, love to travel, and are ready to make a real impact, then Project Farma wants you to join our team.</p>
<ul>
<li>As a <b>CQV Engineering Manager</b>, you will direct, manage and build high performing teams executing projects within Project Farma's practice areas across various client sites/locations with overall responsibility for technical solutions, cost, quality, and client satisfaction. You will represent Project Farma by collaborating with clients as a trusted Partner, Account, Site and/or Project Owner.</li>
</ul>
<p><b>About you:
</b></p><ul><li>You thrive in a fast-paced environment.</li>
<li>You are detail-oriented and exhibit natural leadership qualities.</li>
<li>You excel as a leader and enjoy increasing your own knowledge base while lifting others up alongside you.</li>
<li>You are currently or will live in the area where this job is posted.</li>
<li>You have a philanthropic drive and will embody our <b>Patient Focused</b> and <b>People First Mission</b> through the involvement in professional development and philanthropic opportunities.</li>
</ul>
<p><b>How will you spend your days as a Manager, CQV Engineering?</b></p>
<ul>
<li>Set and lead project direction and strategy based on client vision and expected outcomes throughout the entire project delivery life cycle.</li>
<li>Lead initiatives and projects by ensuring Team Members understand team and individual goals and responsibilities, managing priorities, and ensuring timely and high-quality completion of work.</li>
<li>Act as a Subject Matter Expert providing technical direction, training, career development, and performance assessments for project Team Members.</li>
<li>Develop strategies for the success of the service line or market target such as planning, scheduling, estimating, monitoring, progress measurement, risk management, training, and reporting procedures.</li>
<li>Manage new and existing client accounts, focusing on project delivery, actively seeking to maintain and grow accounts in line with organizational growth targets.</li>
<li>Apply understanding of Project Farma's target industries including how each sector works together, interdependencies, emerging trends, and key challenges to strategic initiatives.</li>
</ul>
<p><i>Examples of our core services within the life science space, include</i>: Capital Project Management (including Project Controls and Scheduling); Facility Management &amp; Builds; Tech Transfers; Validation Life Cycle (including Commissioning and Qualification, Process Validation, Computer System Validation, etc.); GxP Automated Systems; Due Diligence &amp; Business Strategy; Quality, Regulatory, &amp; Compliance.</p>
<p><b>
Required:</b></p>
<ul>
<li>Bachelor's Degree or Master's Degree in Life Science, Engineering, or related discipline and/or comparable military experience.</li>
<li>Typically, a minimum of 4-6 years of advanced therapy, life science, pharmaceutical, or biotech experience.</li>
<li>Typically, 4-6+ years of managing high-performing teams.</li>
<li>Typically, 4+ years business development, lead generation, or sales experience.</li>
<li>Willingness to travel as required to support project and business needs.</li>
</ul>
<p><b>In return for your skills, knowledge, and passion, we offer a wide range of benefits including:</b></p>
<ul>
<li>Competitive salary based on experience</li>
<li>Aggressive bonus structure</li>
<li>Medical, Dental, and Vision insurance effective your first day of employment</li>
<li>401k Plan with company match</li>
<li>Paid Time Off and Company Paid Holidays</li>
<li>Company Paid Maternity and Parental Leave</li>
<li>Continuing Education Assistance</li>
</ul>
<p><b>Who are we?</b></p>
<p>
We are <b>Project Farma</b>, the leading advanced therapy technical operations consulting company in the life science industry. As a Patient Focused, People First delivery team, we are committed to advancing manufacturing to achieve operational excellence and accelerate speed to market for next-generation medicines. Our manufacturing playbook has led to the creation of the largest and most mature advanced therapy manufacturing footprint in the world. We are an industry leader in providing project management, validation, engineering, quality/compliance, and consulting services to support our partners across the life science space in finding ground-breaking treatments and solutions. We believe that our culture of philanthropy, teamwork, training and development and commitment to the patient is the foundation to our teams' and partners' long-term success.</p>
<p><i>
Applicants must be authorized to work in the United States on a full-time basis. We will not sponsor applicants for current or future work visas for this position. This position may require significant travel to support project and business needs. We cannot employ anyone with an invalid driver's license.</i></p><div><p>
Any data provided as a part of this application will be stored in accordance with our Privacy Policy. For CA applicants, please also refer to our CA Privacy Notice.</p>
<p>
Precision Medicine Group is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law.</p>
<p>
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Precision Medicine Group at QuestionForHR@precisionmedicinegrp.com.</p>
<p>
It has come to our attention that some individuals or organizations are reaching out to job seekers and posing as potential employers presenting enticing employment offers. We want to emphasize that these offers are not associated with our company and may be fraudulent in nature. Please note that our organization will not extend a job offer without prior communication with our recruiting team, hiring managers and a formal interview process.</p></div></div><p></p>

Manager, Technical Operations

Collins Elevator Service

<div><b>Benefits:</b><br>
<ul><li>401(k)</li>
<li>401(k) matching</li>
<li>Bonus based on performance</li>
<li>Competitive salary</li>
<li>Dental insurance</li>
<li>Health insurance</li>
<li>Paid time off</li>
<li>Vision insurance</li>
</ul><br>
Small union elevator service company serving the Washington, DC metropolitan area is seeking to fill a full-time position for Elevator Service Operations Manager.<br>
<br>
<b>JOB RESPONSIBILTIES:</b><br>
Fast-paced environment with the opportunity to develop your field operations career. We are seeking a committed, responsible, motivated, top performing elevator field operations professional to deliver high quality products/services that meet customer needs.<br>
The successful candidate will be responsible for overseeing and managing the entire Service Department which includes all maintenance and repair services.<br>
<br>
Key areas of responsibility include:<br>
<ul><li>Set clear vision and goals for the Service and Maintenance Department to achieve targeted performance metrics.</li><li>Supervise, manage, oversee, and optimize the Service/Repair and Maintenance department in increased growth and profitability, customer satisfaction, and safety.</li><li>Analyze job completion to determine shortfalls and develop action plans to improve performance.</li><li>Dispatching &ndash; Schedule maintenance visits and service requests, testing coordination, callback management, manage maintenance completion</li><li>Field efficiency - communicating, managing, directing field technicians</li><li>Seeking bid solicitations</li><li>Performing site surveys &ndash; perform layouts, field measurements, prepare maintenance agreements, proposals and bids, pricing, contracts, open order repair.</li><li>Labor and material costs management &ndash; ordering parts,</li><li>Customer communication and satisfaction</li><li>Enforcing company guidelines and rules</li><li>Maintain a sterling representation of the company at all times;</li></ul>
<br>
<b>Qualification:</b><br>
<ul><li>Experience leading field technicians and/or supervisors in performing elevator maintenance and repair functions.</li><li>Very strong knowledge of elevators, elevator service contracting, and elevator service estimating.</li><li>Very comfortable in a technical environment utilizing Microsoft based computer software - Word, Excel, PowerPoint, and Outlook</li><li>Proven success in leading others is crucial</li><li>Excellent communication skills</li><li>Highly team-oriented</li><li>Self-motivated individuals who have the ability to manage many simultaneous projects and responsibilities.</li></ul></div>

Elevator Service Operation Manager

Culmen International, LLC

<div>About the Role:
<div>
Culmen International is looking for a cleared Building Management Specialist to work <b>on site</b> for the U.S. Department of State, Office of Facilities Management in <b>Washington D.C.</b></div><div></div><div><b><br>
TALENT PIPELINE - Qualified applicants will be contacted as soon as funding for this position is secured!</b></div><br>
<div></div>
What You&rsquo;ll Do in Your New Role:
<p>
Assists the Building Manager or Branch Chief in overseeing building operating programs to meet the needs and requirements of the Department and related activities. Also assists in the development of plans and monitors schedules for building(s) maintenance and repair. Maintains constant contact with personnel occupying these buildings on approaches to maximize use of assigned space.</p><ul><li>
Participates in the planning of construction, alterations, and equipment repairs and maintenance to meet changing needs. Responds to perceived and/or actual operating problems raised by building occupants, independently analyzes and pursues actions required to resolve such problems.</li><li>
Develops plans and specifications for contractual building services. Serves as a technical advisor to contracting officers for technical matters pertaining to the operation, maintenance, repair, preservation, alterations, equipment, and custody of the building(s) under incumbent&rsquo;s responsibility.</li><li>
Monitors, tracks, and enters data on utilities consumption. Analyzes and compares consumption over same periods from previous years, noting any extreme or inexplicable variations. Makes recommendations on and implements cost and energy saving and preventive maintenance ideas and programs. Also devises plans for structural alterations/repairs and space renovations to improve the work environment.</li><li>
Drafts various technical reports and correspondence related to building and preventive maintenance programs. Proposes new techniques, policies, and procedures to management for program improvements.</li><li>
Conducts periodic inspections to evaluate the need for repairs, alterations, and/or replacements necessary to maintain the buildings, their HVAC, electrical, mechanical, and other systems, and grounds in quality condition. Maintains a schedule of repairs to track the priority order of work to be accomplished.</li><li>
Effectively employs all FMS Computerized Maintenance Management System (Maximo) modules, maintains top to bottom inventory and lifecycle management functions, and performs annual facility condition assessments (FCA). Maintains a detailed facility condition index for each structure so that capital investments can be made in a manner consistent with Office guidance.</li><li>
Oversees, monitors, and advises on activities to promote and ensure the safety and comfort of employees and visitors with regard to such aspects as safety, fire and security protection, energy conservation, historical preservation, space management, protection and comprehensive building and ground maintenance programs. Ensures that all regulations and guidelines dealing with these activities are adhered to by Department employees.</li></ul>
Required Qualifications:
<ul><li>Must have an active Public Trust</li><li>
Bachelor&rsquo;s degree in the engineering/architecture/technical discipline or Construction Management is preferred.</li><li>
Comprehensive knowledge of a wide range of the management and administrative concepts, principles, practices, and procedures applicable to technical facilities management operations to analyze and evaluate methods to unusual and complex work assignments, problems, and situations.</li><li>
Comprehensive knowledge of principles and practices related to the overall building construction and preventive maintenance requirements to establish and administer control systems and procedures for technical service operations and to identify the need for and recommend repairs or alteration projects.</li><li>
Knowledge of space management principles and techniques to analyze space requirements, evaluate their efficiency, and to plan ways to expand and improve space to meet changing needs and/or requirements.</li><li>
Knowledge of procurement procedures including preparing estimates, obtaining bids, and submitting certification documents to assure invoices are complete and accurate and that all goods and services have been delivered efficiently according to contract.</li><li>
Ability to maintain harmonious relationships with tenant organizations to resolve problem and controversies related to space assignment, adequacy of building services, and priority of repairs, alterations, and other services.</li><li>
Experience coordinating building operation and maintenance, ensuring the effectiveness and efficiency of building operations, automated systems, and mechanical equipment.</li><li>
Ability to communicate effectively, orally and in writing.</li></ul>
About the Company:
<div>
Culmen International is committed to enhancing international safety and security,<br>
strengthening homeland defense, advancing humanitarian missions, and optimizing government operations. With experience in over 150 countries, Culmen supports our clients to accomplish critical missions in challenging environments.</div><br>
<div></div><ul><li>
Exceptional Medical/Dental/Vision coverage with 100% of the premiums paid by the company for all eligible employees and their eligible dependents (including same or opposite sex domestic partners)</li><li>
401k &ndash; Vested immediately and 4% match</li><li>
Life insurance and disability paid by the company</li><li>
AFLAC Available</li><li>
Opportunities for Training and Continuing Education</li><li>
12 Paid Holidays</li></ul><div></div><div><br>
To learn more about Culmen International, please visit www.culmen.com</div><div></div><div><br>
At Culmen International, we are committed to creating and sustaining a workplace that upholds the principles of Equal Employment Opportunity (EEO). We believe in the importance of fair treatment and equal access to opportunities for all employees and applicants. Our commitment to these principles is unwavering across all our operations worldwide.</div></div>

Building Management Specialist

<div><h3 class="jobSectionHeader"><b>About Us:</b></h3>
<p>
Archetype Media Group, a distinguished parent company of notable entities including Sightline Media Group, Cheddar News, RateMyProfessors, Sunset Magazine, TechCrunch and several others, is a leading news organization specializing in military, defense, and federal technology coverage. With headquarters in Washington, DC, and a global network of bureaus, Archetype offers a variety of platforms for business clientele, ranging from digital solutions to events and publications, emphasizing credibility and impact.</p>
<h3 class="jobSectionHeader"><b>
Position Overview:</b></h3>
<p>
We are currently seeking an Accounting Manager to oversee day-to-day accounting operations. This role requires strong technical accounting skills, attention to detail, and the ability to manage accounting processes efficiently. The Accounting Manager will play a key role in maintaining accurate financial records, preparing reports, and supporting budgeting and forecasting efforts.</p>
<h3 class="jobSectionHeader"><b>
Responsibilities:</b></h3>
<ul><li>Manage daily accounting functions, including accounts payable, accounts receivable, general ledger, and payroll.</li>
<li>Ensure timely and accurate month-end close processes, reconciliations, and journal entries.</li>
<li>Prepare and review financial statements (balance sheets, income statements, cash flow statements) for accuracy and compliance.</li>
<li>Maintain and enforce accounting policies, procedures, and internal controls.</li>
<li>Support the budgeting and forecasting process by providing accurate financial data and variance analysis.</li>
<li>Partner with cross-functional teams to provide financial insights and reporting support.</li>
</ul><h3 class="jobSectionHeader"><b>Qualifications:</b></h3>
<ul><li>Bachelor's degree in Accounting, Finance, or related field; CPA preferred.</li>
<li>5+ years of progressive accounting experience, with exposure to supervisory or leadership responsibilities preferred but not required.</li>
<li>Strong knowledge of GAAP and financial reporting.</li>
<li>Experience with budgeting, forecasting, and variance analysis.</li>
<li>Proficiency with accounting systems and advanced Excel skills.</li>
<li>Excellent attention to detail, organizational, and communication skills.</li>
<li>Ability to prioritize and manage multiple tasks in a fast-paced environment.</li>
</ul><h3 class="jobSectionHeader"><b>Compensation:</b></h3>
<p>
For individuals assigned and/or hired to work in , Archetype includes a reasonable estimate of the salary for this role. This accounts for the wide range of factors that are considered in making compensation decisions, including business or organizational needs, skill sets, experience and training, licensure, and certifications.</p>
<ul>
<li>A reasonable estimate of the compensation is a $125,000 to $135,000 base salary.</li></ul></div>

Accounting Manager

Werfen

<div>Overview:
<div><b>
Position Summary</b>:</div><div></div><div><br>
Responsible for ensuring total customer satisfaction within the Werfen installed base. Perform installations, validations/verification and training on Werfen analyzers. Provide on-going clinical support, customer education and consult with customers regarding matters of regulatory requirements and compliance.</div><div></div><p><br>
Amazing Total Rewards for our Clinical Applicants Consultants!</p><ul><li>
Generous Base Salary + Incentive Compensation</li><li>
Company Vehicle with Personal Use Allowance</li><li>
Phone &amp; Internet Reimbursement</li><li>
8% 401k Match (dollar for dollar!)</li><li>
Comprehensive Health Care Benefits</li><li>
Company paid Life Insurance</li><li>
Flexible Spending Account (FSA)</li><li>
Tuition Reimbursement
</li><li>Talk to your recruiter for full offerings!</li></ul>
Responsibilities:
<div><b>
Key Accountabilities:</b></div><ul><li>
Performs Werfen instrument installations, validations/verifications and training inside and outside their assigned territory as directed by the Clinical Applications Manager (CAM). Coordinates the instrument go-live process with internal and customer stakeholders</li><li>
Within their assigned territory installed base, responsible for ensuring total customer satisfaction and base maintenance</li><li>
Responsible for customer clinical &amp; technical support and education. Instructs customer on proper operation and clinical utilization of Werfen products</li><li>
Achieves and maintains a high level of competency in technical knowledge of Werfen products and services. Strives to achieve similar competency regarding competitive systems</li><li>
Achieves/maintains a comprehensive knowledge of regulatory requirements</li><li>
Responsible for knowledge and competency regarding Data Management Systems (including pre&not;sales, and post-sales support activity)</li><li>
Identifies opportunities to further penetrate current Werfen installed base and grow revenue within assigned accounts. May assist Sales Consultant with lead generation through pre and post-sales support</li><li>
Performs product demonstrations.</li><li>
Participates in seminars, workshops and convention exhibit activities as requested by Management</li><li>
Develops/ maintains an account list and calls on each according to required frequencies</li><li>
Maintains aspects of Werfen Customer Databases and Property Accountability Documents</li><li>
Manages and controls personal travel and expense budget</li><li>
Prepares forecasts and other monthly reports as required by management</li><li>
Responsible for complying with all regulatory (including ISO) mandated policies, procedures and work</li></ul><div><b>
Secondary Functions:</b></div><ul><li>
To be determined, as needed, by management</li></ul><div><b>
Budget Managed (if applicable)</b></div><ul><li>
Personal T&amp;E Budget</li></ul><div><b>
Internal Networking/Key Relationships</b></div><div>
To be determined based on department needs, to include interactions such as:</div><ul><li>
North America Commercial Operations</li><li>
Customer Service</li><li>
Technical Support Group</li></ul><div><b>
Skills &amp; Capabilities:</b></div><div>
The ideal candidate for this position will exhibit the following skills and capabilities:</div><ul><li>
Efficiently works under pressure to meet deadlines.</li><li>
Proven technical proficiency and knowledge</li><li>
Strong planning and organizational skills</li><li>
Project management skills/experience desirable</li><li>
Ability to communicate effectively at varying levels of the organization. Demonstrated proficiency in written and verbal communication</li><li>
Demonstrated problem solving skills</li><li>
Collaboration, capable of executing in a team environment.</li><li>
Ability to present complex technical concepts for varying levels of customer staff, including physicians</li></ul>
Qualifications:
<div><div><b>
Minimum Knowledge &amp; Experience Required for the Position:</b></div><div></div><div><b><br>
Education:</b></div><ul><li>
Associates degree in Medical Technology (preferred), Respiratory Therapy, Nursing or related scientific discipline required. Bachelor&rsquo;s degree preferred</li></ul><div><b>
Experience:</b></div><ul><li>
Minimum of 2-3 years&rsquo; work experience in a lab or clinical setting</li></ul><div><b>
Additional Skills/Knowledge:</b></div><ul><li>
Strong computer skills (Word, Excel and PowerPoint)</li><li>
Language: Fluency in English Required</li></ul><div><b>
International Mobility:</b></div><ul><li>
Required: No</li></ul><div><b>
Travel Requirements:</b></div><ul><li>
Approximately 80% of time</li></ul></div></div>

Clinical Applications Consultant - Acute Care Diagnostics, Washington DC.

Guest Services, Inc.

<div>
 <strong>
  Compensation Amount
  <br/>
  <br/>
 </strong>
 78,249.60 USD AnnualThe Assistant Human Resources Manager is responsible for assisting the Human Resources manager in the full scope of HR activities, including Exempt and Non-Exempt recruitment, employee relations, training and development, compensation and benefits administration, project management, and health and safety, and administrative support. This position oversees all RGS employee housing and recreation programs. Reports to the Human Resources Manager.
 <br/>
 <br/>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 <strong>
  ESSENTIAL FUNCTIONS
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Manage all recruitment and retention processes to meet business needs. Establish constant communication with managers to forecast and plan for future hiring needs. Oversee, plan, develop, and implement effective recruiting strategies.
  </li>
  <li>
   Advise management staff regarding policies, procedures, and state and federal regulatory compliance requirements. Communicate regularly with managers. Work involves the application of professional knowledge and personal judgment to a variety of technical personnel and managerial problems and issues.
  </li>
  <li>
   Assists in employee investigations and recommend courses of action. Assist managers with employees' behavior and performance issues to include the delivery of corrective action.
  </li>
  <li>
   Supply the first line of communications for all employee relations. Maintain and support positive employee morale. Answer questions regarding benefits, pay, and policies and procedures.
  </li>
  <li>
   Coordinate employee housing operations, including opening facilities for occupancy and room assignments. Conduct regular housing inspections.
  </li>
  <li>
   Administer pre-employment, random, and post-accident drug testing program.
  </li>
  <li>
   Coordinate workers' compensation program with the State of Washington and the insurance carrier.
  </li>
  <li>
   Recommend, develop, schedule, and present training and orientation courses as needed.
  </li>
  <li>
   Direct off-site employee recreational trips and on-site activities and other morale-boosting endeavors.
  </li>
  <li>
   Maintain awareness of safety issues, and report them immediately to your manager.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Minimum of 5 years equivalent related work experience.
  </li>
  <li>
   Workday experience a plus.
  </li>
  <li>
   Computer proficiency with the ability to utilize MS Word, Excel, Outlook, and PowerPoint.
  </li>
  <li>
   Demonstrated talent for interacting with a wide variety of people; ability to effectively organize and coordinate multiple priorities; ability to learn and develop new skills; ability to problem solve. Ability to maintain confidentiality.
  </li>
  <li>
   Ability to work independently. Must be extremely assertive, organized and detail-oriented.
  </li>
  <li>
   Excellent conflict resolution skills required.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  PHYSICAL AND MENTAL REQUIREMENTS
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Reading and writing work-related documents in English.
  </li>
  <li>
   Speech recognition and clarity, including the ability to understand the speech of customers and co-workers and the ability to speak clearly so that you can be understood by customers and co-workers in English.
  </li>
  <li>
   Constantly communicates and receives verbal communication with other employees.
  </li>
  <li>
   Lifting, carrying, and pushing up to 15 lbs. occasionally, up to 30 lbs. seldom.
  </li>
  <li>
   Occasionally stoop, kneel, or crouch.
  </li>
  <li>
   Use hands and arms to reach for, grasp, and manipulate objects.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  EQUIPMENT USED
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Typical office equipment (computers, multi-extension phone system, fax, copiers, scanners, among others).
   <br/>
   <br/>
  </li>
 </ul>
 Ascending to 14,410 feet above sea level, Mount Rainier is an iconic point in the Washington landscape. Our associates gain valuable experience here while meeting guests and coworkers from around the world, and in their free time they have a magical world of pristine mountain meadows, majestic waterfalls, peaceful old-growth forests, and much more to explore! While we operate year-round, our primary season is the summer months, with most employment opportunities available between April and October. Our All-Star team members enjoy fantastic perks and an amazing work environment!
</div>


Assistant Human Resources Manager

Follett Corporation

<div><p><b>Position Overview
</b></p><p>The <b>Course Materials Campus Lead</b> is an administrator for a single in-store course materials department operations, including support of team member activities within the department and providing hands-on technical and functional guidance to aid in accomplishing financial and marketing objectives. Collects, edits, and oversees course materials orders to ensure accurate and timely availability of course materials. Interfaces regularly with faculty, students, and publishers to handle issues related to adoptions, selection, and buyback.</p>
<p>
Demonstrates intermediate to strong knowledge of Follett systems and strategies (including Program, Academic Tools, System Integrations, etc.), the industry, and the competitive landscape to execute initiatives. Shows an understanding of how to drive profitable sales and control expenses. Effectively executes company programs and initiatives as directed by the Course Materials Operations and Retail Sales teams. Ensures compliance with company policies and procedures. Partners with various support teams to escalate issues and concerns for treatment and resolution.</p>
<p>
Consistently demonstrates the Follett Values: One Team, Innovate &amp; Create, Put People First, Do What's Right, Own The Results, Stand for Inclusion. Demonstrate proficiency in Follett Strategic Core Competencies - Thought, Results, People, and Self. Maintain availability that meets business needs.</p>
<p><b>
Responsibilities</b></p>
<ul>
<li>Supports the course materials department team members, including assigning and evaluating their work based on direction and strategy provided by CM or business operations, as well as participating in team member (seasonal mainly) interviewing, hiring, and training new team members.</li>
<li>Collaborates on setting staffing level expectations to support business needs. Develops staff and works to identify key talent to support the talent pipeline. Limited team members' supervision may be necessary seasonally. In partnership with the store manager, plans course materials department work calendar, and enforces policies related to specific tasks and activities.</li>
<li>Partners to create and maintain a Hassle-Free customer service culture focused on solutions-based selling and an exceptional customer experience. Assists customers and provides guidance to department team members around course materials buying decisions (new, used, rental, and digital). In partnership with the store manager, oversees the special-order functions. Resolves customer (faculty, staff, and students) concerns regarding service or product.</li>
<li>In partnership with store/course materials leadership, presents, interacts, and influences faculty, department chair(s), Dean, and/or administration on course materials issues, ensuring resolution for escalated issues, including input for strategy and goal development for the department and/or store.</li>
<li>Collaborates with store/course materials leadership, as appropriate, to analyze buyback trends, enrollment figures, adoption forms, and other information to determine order quantities and manage the disposition of text and ensure effective inventory management. Collects, oversees input, makes recommendations for store/course materials leadership approval, and responds to inquiries regarding course material data for orders, inventory, and market share, and makes recommendations to drive competitive position. In partnership with the store manager (or CM Market teams), creates a strategy to coordinate and create business improvements to increase sell-thru and market share. Monitors quantities and book condition during buyback and rental check-in to ensure saleable criteria.</li>
<li>Sources course materials from students, wholesalers, distributors, and publishers. Reaches out to publishers, faculty, and Follett partners to ensure customers are provided with a full range of course material options. Responds to inquiries regarding orders and inventory levels. All are based on direction and strategy from store/course materials leadership teams.</li>
<li>May stock course materials on shelves, pull merchandise for return and verify shipments against packing lists. May prepare merchandise for shipping to customers or publishers. Oversees invoicing, packing and shipping, and ensuring accuracy and timeliness. All are based on direction and strategy from CM Market Management teams.</li>
<li>Collects course materials information from school faculty and administration. In partnership with the store manager, calculates the quantities of course materials needed for the school term. Edits adoptions from faculty to ensure accuracy and follows up as necessary on missing/late adoptions. Enters course materials information into a computer to analyze inventory and purchasing purposes. Coordinates sales promotion activities, develops and implements advertising strategies, and prepares textbooks and non-related products for merchandise display.</li>
<li>Performs other related duties as assigned.</li>
</ul><div></div><div><b>Follett Higher Education is a drug-free workplace environment.</b></div>
Requirements:
<ul><li>Associate's Degree or equivalent.</li>
<li>3-5 years of previous textbook experience handling progressively more complex functions desired, including 1-3 years of retail supervisory experience.</li>
<li>Computer literacy.
</li><li>Strong communication skills (verbal and written).</li>
<li>Previous supervisory/management experience in the book or retail industry is desired.</li>
<li>Willingness to work a flexible schedule, including evening and weekend hours.</li>
<li>Able to consistently walk and stand; able to lift 25-50 pounds; ability to move merchandise using proper equipment.</li>
<li>General Computer Skills.</li>
<li>Travel: Minimal - less than 10%.</li>
</ul>Pay Transparency The annual salary/hourly rate range has been established based on the role, experience, skill set, and location. The exact starting salary/hourly rate within the range will depend on the role and the local market. This position may be eligible to participate in one of the Company&rsquo;s incentive plans. The amount of any incentive payment varies and is subject to the terms and conditions of the applicable incentive plan. We offer a comprehensive benefits package which includes medical, dental, vision, disability, wellness programs, 401(k) plan, flex spending, paid holidays, and paid time off. Eligibility for benefits is governed by the applicable policies and plan documents.</div>

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