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customer experience specialist

marketing crm specialist

Telda

<div>
 WHO IS Telda?
 
 
 Telda is a financial brand built for Millennials and GenZ to take the pain out of peer-to-peer payments. We are bringing a better way to send, spend and save to anyone who has ever sought an alternative to the traditional banking system.
 
 
 
 Overview
 
 
 We&rsquo;re looking for a CRM Specialist to join our Marketing team and help drive customer engagement, retention, and acquisition. This role will focus on building targeted campaigns, optimizing automation flows, and using data-driven insights to improve user experience. You will be responsible for executing CRM strategies that enhance customer lifecycle management through segmentation, A/B testing, and acquisition-focused initiatives.
 
 
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 A/B Testing &amp; Optimization: Conduct experiments to test different messaging, timing, and incentives to improve conversion and retention rates
 </li>
 <li>
 Segmentation &amp; Targeting: Build customer segments based on behavior, demographics, and lifecycle stages to create personalized experiences
 </li>
 <li>
 Automations &amp; Journeys: Set up and optimize automated workflows for onboarding, activation, engagement, and reactivation
 </li>
 <li>
 Acquisition &amp; Engagement Campaigns: Support user acquisition efforts by leveraging CRM tools to convert sign-ups into active users
 </li>
 <li>
 Analytical Insights: Monitor and analyze CRM performance, identifying trends and areas for improvement
 </li>
 <li>
 Multi-Channel Execution: Manage push notifications, SMS, and in-app messaging to deliver timely and relevant communication
 </li>
 <li>
 Collaboration: Work closely with Product, Growth, and Data teams to align CRM initiatives with business goals
 </li>
 <li>
 Content &amp; Copy Collaboration: Brief the copywriter on CRM campaign content and messaging.
 </li>
 <li>
 Review, refine, and ensure copy quality aligns with brand tone and objectives
 </li>
 <li>
 Have a sharp eye for detail, making sure all content is engaging, accurate, and optimized for conversion
 
 
 
 
 
 </li>
 </ul>
 
 Required Qualifications:
 
 
 
 Education:
 
 
 
 <ul>
 <li>
 Bachelor of Business Administration, Marketing or any relevant field.
 
 
 
 
 
 </li>
 </ul>
 
 Skills:
 
 
 
 <ul>
 <li>
 Strong analytical mindset with the ability to interpret data and make data-driven decisions
 </li>
 <li>
 Hands-on experience with CRM platforms (e.g., Braze, MoEngage, Clevertap, Iterable, or similar)
 </li>
 <li>
 Experience running A/B tests and optimizing customer journeys
 </li>
 <li>
 Understanding of user segmentation and lifecycle marketing
 </li>
 <li>
 Familiarity with SQL or data visualization tools is a plus
 </li>
 <li>
 Strong communication skills and ability to work cross-functionally
 
 
 
 
 
 </li>
 </ul>
 
 Experience:
 
 
 
 <ul>
 <li>
 1-3 years of experience in CRM, Marketing Automation, or Growth Marketing
 
 
 
 
 </li>
 </ul>
</div>

Marketing - CRM Specialist

The KPI Institute

<div>
 
 About Biomimicry
 
 
 
 From start-ups and individuals to established corporations and public institutions. From a simple logo to everything you need to get up and running, to a complete marketing and communication strategy. We, Biomimicry, work with each one of our clients to develop values-based strategies and creative initiatives that build lasting relationships and effectively engage audiences to achieve results. We believe in supporting people, nature, and profits by igniting the passions of our audiences. Our aim is to exceed your expectations and strategically build a natural foundation for excellence.
 
 
 Role Insight
 
 
 We are seeking an organized and detail-oriented CRM &amp; Email Marketing Specialist to ensure business continuity for our critical email marketing and customer relationship management (CRM) functions. This role is strategically vital to mitigate organizational risk and maintain uninterrupted communication across all our entities. The successful candidate will be a technical and process-driven individual capable of immediately managing day-to-day operations.
 
 
 
 Your main responsibilities include:
 
 
 
 <ul>
 <li>
 Campaign Execution: Execute, monitor, and optimize high-volume email marketing campaigns (e.g., Sales Blasts) using our primary platforms, Engagebay and Mailchimp.
 </li>
 <li>
 CRM Data Management: Maintain data integrity, list segmentation, lead scoring, and process flow within the CRM system (Engagebay) to ensure accurate targeting.
 </li>
 <li>
 Project Management: Manage all related email marketing tasks, timelines, and dependencies using Asana, ensuring projects are delivered on time.
 </li>
 <li>
 Content &amp; Setup: Upload and configure final email content/HTML, ensure accurate tracking and link placement, and schedule deployment across various platforms and entities.
 </li>
 <li>
 Quality Assurance (QA): Perform rigorous pre-deployment quality checks, including spam testing, device rendering, and segmentation verification.
 </li>
 <li>
 Reporting: Track key email metrics (Deliverability Rate, Open Rates, CTRs, Conversion) and provide clear, regular performance reports to stakeholders.
 </li>
 <li>
 Collaboration: Work closely with the Content, Graphics, and Entity teams to ensure timely receipt of all required assets.
 
 
 </li>
 </ul>
 
 We expect you to:
 
 
 
 <ul>
 <li>
 1&ndash;3 years of proven experience in a dedicated Email Marketing or Marketing Operations role.
 </li>
 <li>
 Demonstrable proficiency in CRM/Marketing Automation platforms, specifically hands-on experience with Engagebay and/or Mailchimp.
 </li>
 <li>
 Strong understanding of email marketing best practices, including CAN-SPAM compliance, deliverability factors, and list hygiene.
 </li>
 <li>
 Excellent organizational skills and familiarity with project management tools, particularly Asana.
 </li>
 <li>
 Technical aptitude to handle basic HTML/CSS for email template adjustments.
 </li>
 <li>
 Ability to manage multiple concurrent projects under tight deadlines and perform effectively under pressure.
 </li>
 <li>
 Strong analytical skills with the ability to interpret performance data and troubleshoot issues.
 </li>
 <li>
 Fluency in English &amp; Arabic language.
 
 
 </li>
 </ul>
 
 Some business facts about Biomimicry:
 
 
 
 <ul>
 <li>
 25+ colleagues in the team, providing services in areas such as: PPC, Web Design and Development, E-mail marketing, Social Media, Copywriting, SEO, Graphic Design, and IT;
 </li>
 <li>
 3+ years spent on providing impactful marketing and digital solutions.
 </li>
 <li>
 Key global clients: The KPI Institute Australia, Connected Performance and Training Institute Dubai, Connected Performance Kuala Lumpur, WorldSkills Romania;
 
 
 </li>
 </ul>
 
 Some friendly facts about Biomimicry:
 
 
 
 <ul>
 <li>
 Flexible working hours;
 </li>
 <li>
 Young and enthusiastic working environment;
 </li>
 <li>
 A work environment that rewards innovative ideas;
 </li>
 <li>
 Fixed monthly rate
 
 
 </li>
 </ul>
 
 Application info required:
 
 
 
 <ul>
 <li>
 CV;
 </li>
 <li>
 Portfolio
 
 
 </li>
 </ul>
 
 Employment type:
 
 Full time work as Independent Contractor
 
 
 
 Starting date:
 
 To be discussed after an interview
 
 
 
 Duration:
 
 Undetermined period, with 3 months&rsquo; probation period
 
 
 
 No. of hours:
 
 Up to 40h/week
 
 
 
 Working schedule:
 
 During office hours: 08:00 &ndash; 16:30 or 09:00 &ndash; 17:30
 
 
 
 Location:
 
 Egypt (Remote)
</div>

Email Marketing & CRM Specialist

Abu Dhabi Islamic Bank - Egypt

<div>
 
 The Corporate Fundraising Specialist is responsible for securing financial and in-kind support from corporations and business partners. This role involves developing and maintaining strong relationships with corporate donors, creating tailored fundraising proposals, managing sponsorship packages, and ensuring donor stewardship. The specialist will collaborate closely with internal teams (communications, programs, and finance) to align corporate giving with organizational priorities and impact goals.
 
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Identify, research, and engage potential corporate donors and partners.
 </li>
 <li>
 Develop customized sponsorship and partnership proposals.
 </li>
 <li>
 Build long-term strategic relationships with corporations aligned with the organization&rsquo;s mission.
 </li>
 <li>
 Meet or exceed annual corporate fundraising targets.
 </li>
 <li>
 Negotiate sponsorship and cause-marketing agreements.
 </li>
 <li>
 Leverage corporate social responsibility (CSR) trends to position the organization as a partner of choice.
 </li>
 <li>
 Manage a portfolio of corporate accounts, ensuring regular communication and stewardship.
 </li>
 <li>
 Deliver impact reports, recognition activities, and visibility opportunities for corporate donors.
 </li>
 <li>
 Organize donor engagement events, site visits, and networking opportunities.
 </li>
 <li>
 Work with communications and marketing teams to create co-branded campaigns.
 </li>
 <li>
 Coordinate with finance and programs teams to track donor commitments, deliverables, and reporting.
 </li>
 <li>
 Provide input for annual fundraising strategy and budgets.
 </li>
 <li>
 Maintain accurate records in donor databases/CRM systems.
 </li>
 <li>
 Track KPIs (funds raised, donor retention, new partnerships).
 </li>
 <li>
 Prepare regular reports for senior management and the board.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Marketing, Fundraising, Nonprofit Management, or related field.
 </li>
 <li>
 2&ndash;4 years of experience in fundraising, corporate partnerships, business development, or sales (nonprofit sector experience preferred).
 </li>
 <li>
 Proven ability to secure and grow corporate partnerships.
 </li>
 <li>
 Strong relationship-building, negotiation, and networking skills.
 </li>
 <li>
 Excellent written and verbal communication; ability to craft compelling proposals.
 </li>
 <li>
 Project management and organizational skills, with attention to detail.
 </li>
 <li>
 Proficiency in MS Office and donor CRM/database systems.
 </li>
 <li>
 Results-oriented with a track record of meeting revenue targets.
 </li>
 <li>
 Strategic thinker with entrepreneurial drive.
 </li>
 <li>
 Team player with ability to collaborate across departments.
 </li>
 <li>
 High integrity, professionalism, and donor-centric mindset.
 </li>
 </ul>
 
 
</div>

Corporate Fundraising Specialist - ADIB Charity

Magnet

<div>
 
 
 Job Summary
 
 
 
 The
 
 Sales Specialist
 
 is responsible for generating new business opportunities and driving revenue growth across Egypt and the MENA region. The role focuses on selling professional and HR-related services, building lasting client relationships, and ensuring customer satisfaction while achieving individual and team sales targets.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Develop and implement effective sales strategies to achieve business objectives and revenue targets.
 </li>
 <li>
 Identify and pursue new clients through networking, cold calls, referrals, and partnerships.
 </li>
 <li>
 Present and promote the company&rsquo;s services to potential clients in a professional and consultative manner.
 </li>
 <li>
 Manage the entire sales cycle &mdash; from lead generation to deal closure.
 </li>
 <li>
 Negotiate contracts and close agreements to maximize profits and ensure client satisfaction.
 </li>
 <li>
 Maintain long-term relationships with existing clients, ensuring ongoing engagement and retention.
 </li>
 <li>
 Collaborate with internal teams to tailor solutions that meet client needs.
 </li>
 <li>
 Track and report on sales activities, pipeline status, and performance metrics using CRM systems.
 </li>
 <li>
 Stay updated on HR market trends, industry developments, and competitor activities.
 </li>
 <li>
 Support marketing and business development initiatives, including campaigns and client events.
 </li>
 </ul>
 
 
 
 
 
 Minimum Requirements
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Marketing, HR, or a related field.
 </li>
 <li>
 1&ndash;3 years of experience in B2B sales, preferably in HR services, consulting, or other professional services.
 </li>
 <li>
 Proven ability to meet or exceed sales targets.
 </li>
 <li>
 Strong communication, presentation, and negotiation skills.
 </li>
 <li>
 Relationship-oriented with the ability to engage decision-makers and key stakeholders.
 </li>
 <li>
 Highly motivated, target-driven, and proactive in identifying opportunities.
 </li>
 <li>
 Excellent organizational and time-management skills.
 </li>
 <li>
 Proficiency in CRM systems and MS Office Suite (Excel, Word, PowerPoint, Outlook).
 </li>
 <li>
 Fluency in English and Arabic (spoken and written).
 </li>
 <li>
 Ability to work effectively under pressure and manage multiple priorities.
 </li>
 </ul>
 
 
</div>

Sales Specialist

Confidential Careers

<div>
 
 
 Role Overview:
 
 
 
 The CRM Specialist will build and manage customer journeys through WebEngage,
 
 
 focusing on personalization for Saudi audiences. This role merges data analytics with cultural emotion, designing automated experiences that feel exclusive and meaningful.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Create and automate omnichannel campaigns (email, WhatsApp, SMS, web push) in WebEngage.
 </li>
 <li>
 Develop audience segmentation based on behavior, frequency, and cultural moments.
 </li>
 <li>
 Plan campaigns around Saudi events: Ramadan, Eid, National Day, gifting seasons.
 </li>
 <li>
 Maintain CRM data integrity and optimize engagement workflows.
 </li>
 <li>
 Design personalized lifecycle campaigns: welcome flows, cart recovery, loyalty, and win-back.
 </li>
 <li>
 Partner with creative teams to craft emotionally resonant Arabic messages.
 </li>
 <li>
 Monitor metrics: CTR, open rate, retention, repeat purchase rate.
 </li>
 <li>
 Integrate CRM data with analytics and ad performance tracking.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 3&ndash;5 years of CRM experience, with WebEngage expertise (required).
 </li>
 <li>
 Strong grasp of Saudi communication tone and consumer behavior.
 </li>
 <li>
 Skilled in HTML email templates, automation logic, and A/B testing.
 </li>
 <li>
 Experience with D2C or luxury e-commerce brands.
 </li>
 <li>
 Data-driven, precise, and culturally sensitive in execution
 </li>
 </ul>
</div>

Customer Relationship Management Specialist

Al Riyadh Misr Developments

<div>
 
 Social Media Specialist
 
 
 📍
 
 Location: Nasr City / New Cairo (On-site)
 
 
 
 🏢
 
 Industry: Real Estate / Marketing
 
 
 
 We&rsquo;re looking for a
 
 creative and detail-oriented Social Media Specialist
 
 to manage our online presence across platforms and help grow our digital brand. You&rsquo;ll be responsible for content planning, publishing, community management, and performance tracking.
 
 
 Key Responsibilities:
 
 <ul>
 <li>
 Create, schedule, and manage content across all social media channels (Instagram, Facebook, LinkedIn, etc.)
 </li>
 <li>
 Collaborate with the design and marketing teams on campaign execution
 </li>
 <li>
 Monitor trends, hashtags, and competitors to keep content fresh and relevant
 </li>
 <li>
 Engage with followers and respond to comments/messages
 </li>
 <li>
 Track performance and generate regular reports with insights and recommendations
 </li>
 <li>
 Support in organizing and covering events, photoshoots, and campaigns
 </li>
 </ul>
 
 Qualifications:
 
 <ul>
 <li>
 1&ndash;3 years of proven experience in social media management
 </li>
 <li>
 Strong content creation and copywriting skills (Arabic &amp; English)
 </li>
 <li>
 Experience with analytics tools (Meta, LinkedIn, etc.)
 </li>
 <li>
 Knowledge of real estate industry is a plus
 </li>
 <li>
 Ability to work full-time on-site in
 
 Nasr City / New Cairo
 
 </li>
 </ul>
 
 
 
</div>

Social Media Marketing Specialist

Majid Al Futtaim

<div>
 
 JOB TITLE
 
 
 
 Marketing Executive | MAF Retail | Head Office Egypt
 
 
 
 Role Summary
 
 
 
 Marketing Executive is responsible for handling and executing all content and campaigns across Carrefour&rsquo;s online platforms; website and mobile app. Ensures that all offers, visuals and communications are accurately reflected online while maintaining an engaging and seamless customer experience. The position requires close coordination with the Designers, Commercial, Social Media, and CRM teams to execute campaigns.
 
 
 
 ROLE PROFILE
 
 
 
 <ul>
 <li>
 Use the CMS (Content Management System) to update content, banners, and pages efficiently on the website and app.
 </li>
 <li>
 Create and maintain landing pages for campaigns, category promotions, and key events.
 </li>
 <li>
 Work closely with the Design team to prepare all text and data required for visuals.
 </li>
 <li>
 Draft marketing copies and creative captions for social media, push notifications (PNs), and CRM communications (emails and SMS).
 </li>
 <li>
 Coordinate with the CRM and Social Media teams on content execution.
 </li>
 <li>
 Execute and upload the daily updates and campaign activations on the website and app.
 </li>
 <li>
 Conduct daily quality checks (QC) across all online assets &mdash; including the website, app, landing pages, content, visuals and products, to ensure accuracy, relevance, and an optimal user experience and interface.
 </li>
 <li>
 Propose and develop new onsite initiatives ideas to increase engagement and drive conversions.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in E- Commerce or Business Administration.
 </li>
 <li>
 3 &ndash; 5 years of experience in CMS and in website content creation and management.
 </li>
 <li>
 Retail industry experience is a plus.
 </li>
 <li>
 Sound understanding of social media channels and developing online content for different platforms.
 </li>
 <li>
 Team player in a fast-paced environment.
 </li>
 <li>
 High level of problem-solving skills and detailed oriented.
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
</div>

Marketing Executive

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