marketplace operations specialist

Helpling Middle East

Looking to take on a hands-on role and play a key part in scaling a fast-growing brand? Helpling is the leading global online marketplace for cleaning and home services. Through our app and website (www.helpling.ae), customers can book trusted home professionals in just 60 seconds.Backed by Rocket Internet, Helpling operates in 200+ cities across 11 countries, serving millions of customers worldwide. Since launching in Dubai in 2015, we&rsquo;ve continued to grow our presence in the UAE &mdash; and we&rsquo;re now seeking a driven Operations Specialist to support our day-to-day operations and help elevate our service delivery.Key ResponsibilitiesYou will be the operational backbone of the business, ensuring a smooth and high-quality customer and partner experience. Responsibilities include:<ul><li>Assign and schedule customer bookings to service partners and cleaners based on performance, availability, and location.</li><li>Monitor and improve daily operational workflows, introducing new processes and optimizing existing ones.</li><li>Ensure quality standards are consistently met across all service jobs.</li><li>Manage partner and cleaner performance, schedules, and service ratings.</li><li>Communicate with partners to coordinate bookings and share best practices.</li><li>Handle escalations and customer complaints alongside partner teams.</li><li>Train and onboard partners to ensure strong service delivery and brand representation.</li><li>Manage daily cash flow settlements with vendors and partners.</li><li>Track and report daily operational KPIs, including performance dashboards and service metrics.</li></ul>RequirementsWe&rsquo;re looking for someone who thrives in a dynamic environment and enjoys solving real operational challenges:<ul><li>2&ndash;3 years of professional experience in operations, customer service, marketplace operations, facility management, or hospitality.</li><li>Experience in home services / cleaning / maintenance or similar on-ground operational roles is a strong plus.</li><li>Bachelor&rsquo;s degree preferred.</li><li>Skilled in Excel/Google Sheets and confident working with data and performance metrics.</li><li>Highly organized, structured, and detail-oriented.</li><li>Strong communicator who can work with multiple stakeholders.</li><li>Experience training or managing third-party teams is advantageous.</li><li>Fluency in English is required; Arabic or Hindi/Urdu is a plus.</li><li>Hands-on mindset &mdash; willing to roll up your sleeves and solve problems in real time.</li></ul>What We Offer<ul><li>A fast-paced, collaborative work environment in a rapidly scaling tech platform.</li><li>The opportunity totake ownership, drive initiatives, and make your mark.</li><li>Career growth potential within a global organization.</li><li>A chance to be part of one of the region&rsquo;s most dynamic home services platforms.</li></ul>LocationDubai, United Arab EmiratesJob Types: Full-time, PermanentPay: AED3,000.00 - AED5,000.00 per monthApplication Question(s):<ul><li>Are you currently based in UAE?</li><li>Do you have previous experience in an operational role in the home service industry?</li><li>Do you have previous experience in e-commerce?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>hospitality or marketplace: 3 years (Required)</li></ul>Application Deadline: 27/01/2025 Expected Start Date: 01/02/2025

Operations Specialist

HORECASTORE

About the RoleWe are seeking a detail-oriented and proactive Vendor Onboarding Specialist to join our team. The ideal candidate will be responsible for managing end-to-end vendor onboarding, ensuring smooth product and category listings, and maintaining strong vendor relationships to support our marketplace operations.Key Responsibilities<ul><li>Manage the vendor onboarding process &mdash; from registration and documentation to system setup.</li><li>Coordinate with vendors to gather required product and category data for accurate listings.</li><li>Oversee category listing and product upload activities across e-commerce platforms.</li><li>Ensure all product information (pricing, specifications, images, and descriptions) meets quality and compliance standards.</li><li>Maintain and regularly update the vendor database, ensuring data accuracy and timely communication.</li><li>Collaborate with internal teams &mdash; Procurement, Operations, and Content &mdash; to streamline onboarding workflows.</li><li>Monitor vendor performance, compliance, and service quality metrics.</li><li>Support in resolving vendor-related issues and provide ongoing assistance post-onboarding.</li><li>Identify opportunities to improve the onboarding process and overall vendor experience.</li></ul>Required Skills &amp; Qualifications<ul><li>Bachelor&rsquo;s degree in Business Administration, Commerce, or a related field.</li><li>3&ndash;5 years of experience in vendor management, onboarding, or e-commerce operations.</li><li>Strong understanding of product listing, category management, and marketplace processes.</li><li>Excellent communication, coordination, and relationship management skills.</li><li>Proficiency in MS Excel, Google Sheets, and basic ERP or marketplace tools (e.g., Odoo, Shopify, Amazon Seller Central).</li><li>Exceptional attention to detail and organizational skills.</li><li>Ability to multitask and work collaboratively across teams.</li></ul>Preferred Skills<ul><li>Experience working with B2B or B2C marketplaces.</li><li>Familiarity with data analysis and reporting for vendor performance tracking.</li><li>Knowledge of catalog management and digital content optimization.</li></ul>Job Types: Full-time, PermanentPay: From &#8377;25,000.00 per monthWork Location: Remote

Vendor Onboarding executive

Scaleup Connect

Job Title: Ecommerce Executive (Amazon / Walmart Marketplace)Job Type: Full-Time Shift: Evening/Night (6:00 PM &ndash; 3:00 AM, Monday to Friday) Gender: Open to both Male &amp; Female candidatesAbout the Opportunity: Scaleup Connect, on behalf of its client, is hiring for a company that specializes in global eCommerce operations. The client manages multiple international brands across Amazon, Walmart, and eBay, leveraging data insights, technology, and performance optimization to drive scalable growth and deliver impactful results in competitive global markets.About the RoleWe are seeking an experienced Ecommerce Executive with proven expertise in managing and optimizing online marketplace accounts&mdash;specifically on Amazon and Walmart. The ideal candidate will have a strong analytical mindset, operational discipline, and a passion for driving measurable growth through data-backed strategies.Key ResponsibilitiesMarketplace Management &amp; Operations<ul><li>Create, manage, and optimize product listings on Amazon, Walmart, and eBay marketplaces.</li><li>Monitor account health and ensure compliance with platform standards and policies.</li><li>Execute marketplace strategies to improve product visibility, ranking, and sales conversion.</li><li>Stay updated on marketplace algorithms, trends, and operational updates.</li><li>Utilize marketplace tools such as Helium 10, Keepa, and other analytics dashboards to support decision-making.</li></ul>Reporting &amp; Analytics<ul><li>Prepare and maintain detailed reports using Excel/Google Sheets and presentation tools.</li><li>Analyze sales performance, advertising data, and account metrics to identify trends and improvement areas.</li><li>Provide actionable insights and strategic recommendations to enhance sales and ROI.</li></ul>Soft Skills &amp; Collaboration<ul><li>Strong written and verbal communication skills; comfortable with client calls and review meetings.</li><li>Demonstrate a problem-solving mindset and proactive approach to challenges.</li><li>Collaborate effectively with team members while independently managing assigned tasks.</li><li>Identify and act on new growth opportunities across products and marketplaces.</li></ul>Qualifications &amp; Requirements<ul><li>Education: Bachelor&rsquo;s degree (Graduate preferred) with relevant eCommerce certifications.</li><li>Experience: Minimum 2 years of experience in managing Amazon/Walmart marketplace operations.</li><li>Age Limit: Up to 34 years.</li><li>Language: Excellent command of English (written and spoken).</li></ul>Work Schedule<ul><li>Timings: 6:00 PM &ndash; 3:00 AM</li><li>Days: Monday to Friday</li></ul>Job Type: Full-timePay: From Rs80,000.00 per monthWork Location: In person

Ecommerce Executive (Amazon/ Walmart Marketplace)

Savvy Ecom

About the RoleSavvy Ecom Solutions is currently seeking a reliable, organized, and detail-oriented team member to join us in-person and handle returns, refunds, courier claims, and customer communication for our Amazon UK and Temu online stores.This role is ideal for someone who understands marketplace operations, enjoys solving problems, and takes pride in ensuring smooth, accurate workflows and happy customers.Key Responsibilities<ul><li>Process and track all refunds, returns, and replacements on Amazon and Temu.</li><li>Manage and submit Evri courier claims for lost or damaged parcels, ensuring proper follow-up.</li><li>Communicate with customers via email and platform messages, resolving issues promptly and professionally.</li><li>Maintain accurate records and logs of refunds, claims, and parcel issues.</li><li>Prepare weekly summary reports on refunds and claims for management.</li><li>Collaborate with the e-commerce team to improve efficiency and maintain service quality.</li><li>Support additional admin or operations tasks related to marketplace management as needed.</li></ul>Requirements<ul><li>Minimum 6 months&rsquo; experience managing or supporting Amazon Private Label (PL) operations.</li><li>Strong knowledge of Amazon Seller Central and/or Temu Seller Portal.</li><li>Familiar with Evri claim procedures (or willing to learn quickly).</li><li>Proficient in Microsoft Excel &ndash; comfortable creating reports, tracking data, and organizing information.</li><li>Excellent English communication skills &ndash; both written and verbal.</li><li>Strong attention to detail, organisation, and problem-solving skills.</li><li>Must be able to work in-person during standard business hours with our team.</li></ul>Nice to Have<ul><li>Experience in e-commerce customer service, logistics, or claims management.</li><li>Understanding of UK consumer return/refund regulations.</li><li>A proactive approach to work, with a focus on accuracy and accountability.</li></ul>Hours &amp; Pay<ul><li>Full-time, in-person position.</li><li>Monday&ndash;Friday, standard business hours.</li><li>Competitive salary based on experience.</li></ul>Job Type: Full-timePay: Rs30,000.00 - Rs50,000.00 per monthWork Location: In person

E-Commerce Returns, Refunds & Claims Assistant

Glanz Fashions

About the Role:We are looking for a proactive and detail-oriented Operations Executive to join our team. The ideal candidate will be responsible for managing and processing orders across leading online marketplaces such as Myntra, Amazon, Flipkart, and others.Key Responsibilities:<ul><li>Handle daily order processing and ensure timely dispatch.</li><li>Coordinate with warehouse and courier partners for smooth logistics operations.</li><li>Manage returns, cancellations, and inventory updates on marketplace portals.</li><li>Maintain records of orders, shipments, and payments.</li><li>Communicate with customer support and internal teams to resolve issues promptly.</li><li>Ensure compliance with each marketplace&rsquo;s operational guidelines.</li></ul>Requirements:<ul><li>Experience handling e-commerce operations on platforms like Amazon, Flipkart, Myntra, etc.</li><li>should be experienced in using Unicommerce</li><li>Strong knowledge of order management systems and seller panels.</li><li>Good communication and coordination skills.</li><li>Proficiency in Excel / Google Sheets.</li><li>Ability to multitask and work in a fast-paced environment.</li></ul>Job Types: Full-time, PermanentPay: &#8377;20,038.80 - &#8377;33,266.16 per monthWork Location: In person

E-commerce Operations Executive

DA AFK VENTURES PRIVATE LIMITED

Job Title: E-Commerce Operations ExecutiveLocation: Jaipur, Rajasthan Experience Required: 1 &ndash; 3 Years Education: Graduate or Postgraduate (Preferably in Marketing, Business, or related field) Industry: Fashion / Apparel / Lifestyle / E-commerceJob Summary:We are looking for a proactive E-Commerce Operations Executive to manage and grow our brand presence across major online marketplaces. The candidate will be responsible for end-to-end e-commerce operations including listing, pricing, discounts, promotions, advertising, payment reconciliation, and sales analytics to ensure smooth operations and drive consistent brand growth.Key Responsibilities:<ul><li>Manage daily operations on platforms like Myntra, Flipkart, Ajio, and Nykaa.</li><li>Handle product listings, uploads, and updates with proper descriptions and images.</li><li>Plan and implement pricing, offers, and discount strategies to maximize sales.</li><li>Execute advertising campaigns and promotional activities for better visibility and ROI.</li><li>Conduct sales and performance analysis to identify growth opportunities.</li><li>Manage payment and order reconciliation with marketplace partners.</li><li>Coordinate with inventory, marketing, and logistics teams for smooth operations.</li><li>Conduct competitor research to stay ahead in pricing, trends, and promotions.</li><li>Contribute to overall brand growth strategy and performance improvement.</li></ul>Skills &amp; Requirements:<ul><li>Hands-on experience with Myntra, Flipkart, Ajio, and Nykaa seller panels.</li><li>Strong understanding of e-commerce operations, analytics, and marketing campaigns.</li><li>Good command of Excel and reporting tools.</li><li>Excellent coordination, time management, and problem-solving skills.</li><li>Ability to work independently and manage multiple portals simultaneously.</li></ul>Why Join Us:<ul><li>Be part of a fast-growing fashion &amp; lifestyle brand.</li><li>Work with leading e-commerce marketplaces.</li><li>Great opportunity to contribute to brand growth and digital expansion.</li></ul>Job Type: Full-timePay: &#8377;20,000.00 - &#8377;35,000.00 per monthBenefits:<ul><li>Paid sick time</li><li>Paid time off</li><li>Provident Fund</li></ul>Work Location: In person

E-commerce Operations

Blueclip

<div>
 
 
 Blueclip
 
 olarak, en yarat&inodot;c&inodot; zihinleri ve bilgi birikimini bir araya getirerek harika i&scedil;ler ortaya koymak i&ccedil;in yola &ccedil;&inodot;kt&inodot;k.
 
 
 
 
 
 &Scedil;u anda al&inodot;&scedil;veri&scedil; merkezlerine ve perakende sekt&ouml;r&uuml;ne yenilik&ccedil;i e-ticaret &ccedil;&ouml;z&uuml;mleri sunan
 
 m&uuml;&scedil;terimiz
 
 i&ccedil;in &ccedil;al&inodot;&scedil;acak bir
 
 Operasyon Sorumlusu
 
 ar&inodot;yoruz.
 
 
 
 
 
 M&uuml;&scedil;terimiz AVM&rsquo;lerin internet sitelerine Shopify altyap&inodot;s&inodot;n&inodot; ekleyerek, ayn&inodot; AVM i&ccedil;indeki markalar&inodot;n stoklar&inodot;n&inodot; tek platformdan g&ouml;rme ve online al&inodot;&scedil;veri&scedil; yapma imkan&inodot; sunuyor. H&inodot;zla b&uuml;y&uuml;yen, startup ruhuna sahip bu projede operasyonlar&inodot;n merkezinde yer alacak, markalar ve AVM&rsquo;lerle yak&inodot;n ileti&scedil;im kuracak bir ekip arkada&scedil;&inodot; ar&inodot;yoruz.
 
 
 
 
 
 
 Aranan Nitelikler
 
 
 <ul>
 <li>
 &Uuml;niversitelerin ilgili b&ouml;l&uuml;mlerinden mezun (&Idot;&scedil;letme, End&uuml;stri M&uuml;hendisli&gbreve;i, Y&ouml;netim Bili&scedil;im Sistemleri vb.)
 </li>
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 E-ticaret proje y&ouml;netimi, tercihen
 
 marketplace benzeri yap&inodot;larda
 
 en az 1-3 y&inodot;l deneyim
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 Marka entegrasyonu ve stok y&ouml;netimi s&uuml;re&ccedil;lerinde bilgi sahibi
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 &Idot;leti&scedil;im becerileri g&uuml;&ccedil;l&uuml;, m&uuml;&scedil;teri ve i&scedil; orta&gbreve;&inodot; ili&scedil;kilerini y&ouml;netebilen
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 Analitik d&uuml;&scedil;&uuml;nme ve problem &ccedil;&ouml;zme yetene&gbreve;i geli&scedil;mi&scedil;
 </li>
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 Temel MS Office ve raporlama ara&ccedil;lar&inodot;nda yetkin
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Neler Yapacaks&inodot;n?
 
 
 <ul>
 <li>
 Sisteme yeni markalar&inodot;n kat&inodot;l&inodot;m s&uuml;recinde toplant&inodot;lara kat&inodot;lmak ve entegrasyon s&uuml;re&ccedil;lerini teknik ekiple birlikte takip etmek
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 Markalardan stok verilerinin teminini sa&gbreve;lamak, d&uuml;zenli olarak kontrol etmek
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 AVM y&ouml;netimleriyle ileti&scedil;imde kalarak taleplerin operasyonlara yans&inodot;t&inodot;lmas&inodot;n&inodot; sa&gbreve;lamak
 </li>
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 &Idot;nternet sitesinin g&uuml;nl&uuml;k i&scedil;leyi&scedil;ini takip etmek, kalite kontrol s&uuml;re&ccedil;lerini y&uuml;r&uuml;tmek
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 Gelen sipari&scedil;lerde hem m&uuml;&scedil;teriyle hem de AVM&rsquo;deki ekiple koordinasyonu sa&gbreve;lamak
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 Operasyonel aksakl&inodot;klar&inodot; h&inodot;zl&inodot;ca tespit edip &ccedil;&ouml;z&uuml;m &uuml;retmek
 </li>
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 Projenin b&uuml;y&uuml;me s&uuml;recine katk&inodot; sa&gbreve;layacak &ouml;neriler geli&scedil;tirmek
 </li>
 </ul>
 
 
 
 
 Ofis Gayrettepe'de bulunuyor.
 
 
 
 
 
 E-ticaretin gelece&gbreve;ine y&ouml;n veren, perakende sekt&ouml;r&uuml;nde fark yaratan bu projede yer almak istiyorsan, ba&scedil;vurunu hemen iletebilirsin!
 
</div>

E-ticaret Proje Yöneticisi

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