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customer services specialist Jobs in Karachi

customer services specialist

customer support specialist Jobs in Karachi

customer support specialist

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international sales specialist

medical billing specialist

Explosion Services

Job Summary:The DME Documentation Specialist is responsible for contacting physicians and their offices to follow up on outstanding documentation required to complete the DME order process. This includes collecting signed prescriptions, chart notes, face-to-face evaluations, and other compliance documents. The role ensures that all documentation meets Medicare/insurance guidelines for billing and audit purposes.Key Responsibilities:<ul><li>Contact physician offices via phone, fax, email, or EHR systems to request or follow up on required DME documentation.</li><li>Track and manage pending documentation using CRM or billing software.</li><li>Ensure all documents are accurate, complete, and compliant with insurance (especially Medicare) requirements.</li><li>Communicate with internal teams (sales, billing, compliance) regarding the status of documentation.</li><li>Escalate unresponsive providers or problematic documentation cases to the appropriate supervisor.</li><li>Maintain up-to-date knowledge of DME documentation standards, including face-to-face and CMN (Certificate of Medical Necessity) requirements.</li><li>Maintain detailed logs of communication with doctors&rsquo; offices.</li><li>Handle sensitive information in compliance with HIPAA regulations.</li></ul>Requirements:<ul><li>1+ year of experience in DME, medical billing, or provider relations (preferred).</li><li>Strong communication and phone etiquette skills.</li><li>Organized, detail-oriented, and capable of handling multiple priorities.</li><li>Familiarity with Medicare and commercial insurance documentation requirements.</li><li>Proficient in Microsoft Office, EHRs, and CRM/billing software.</li></ul>Job Type: Full-timePay: Rs20,000.00 - Rs40,000.00 per monthWork Location: In person

Doctor chasers

Mac Care

Job Summary:We seek candidates to join our organization as Accounts Receivable Specialists for night shift operations. The accounts receivable specialist is responsible for managing the billing and coding process for medical services provided by the healthcare facility. This position requires attention to detail, familiarity with healthcare insurance policies and medical terminology, and proficiency in coding and billing software. The ideal candidate will ensure accurate and timely submission of claims, resolve billing discrepancies, and ensure compliance with healthcare regulations.Key Responsibilities:<ul><li>Claims Submission: Submit medical claims to insurance companies, government agencies (Medicare/Medicaid), and patients for payment.</li><li>Insurance Verification: Verify patient insurance information, ensuring accuracy of coverage, billing, and coding before claims are submitted.</li><li>Coding: Review patient charts and assign appropriate ICD-10, CPT, and HCPCS codes for services rendered.</li><li>Payment Posting: Post payments from insurance companies and patients into the billing system, ensuring correct allocation.</li><li>Account Management: Monitor patient accounts for outstanding balances, payment discrepancies, and aging reports.</li><li>Claim Follow-up: Follow up on denied, rejected, or unpaid claims by contacting insurance providers or patients and resolving issues.</li><li>Patient Communication: Communicate with patients to explain bills, payment plans, and outstanding charges.</li><li>Compliance: Ensure that all billing practices adhere to federal, state, and insurance regulations, including HIPAA compliance.</li><li>Reporting: Prepare and submit regular billing reports, including status updates on unpaid claims, outstanding patient balances, and financial projections.</li><li>Collaboration: Work closely with other departments (medical providers, front desk staff, coding team) to ensure accurate billing and resolution of discrepancies.</li><li>Dispute Resolution: Investigate and resolve billing disputes by working with insurance companies, patients, and healthcare providers.</li></ul>Qualifications:<ul><li>Experience: At least 1+ years of experience in medical billing, coding, or a related healthcare administrative role.</li><li>Knowledge: Strong knowledge of medical billing procedures, insurance verification, ICD-10, CPT, and HCPCS codes.</li><li>Technical Skills: Proficient with billing software and EHR (Electronic Health Record) systems. Familiarity with Microsoft Office Suite (Excel, Word).</li><li>Communication Skills: Strong written and verbal communication skills to interact effectively with patients, insurance companies, and healthcare providers.</li><li>Attention to Detail: High level of accuracy and attention to detail to avoid billing errors and discrepancies.</li><li>Organizational Skills: Ability to manage multiple accounts and tasks in a fast-paced environment.</li><li>Problem-Solving: Strong analytical and troubleshooting skills to resolve issues quickly and efficiently.</li></ul>Preferred Skills:<ul><li>Experience with Specific Payer Systems: Experience working with major insurance companies and government payers.</li><li>Familiarity with ICD-10 Updates: Knowledge of ongoing changes in coding regulations and payer requirements.</li></ul>Job Type: Full-timeWork Location: In person

Accounts Receivable Specialist

Job description:We seek candidates to join our organization as Medical Billers for night shift operations. The Medical Biller is responsible for managing the billing and coding process for medical services provided by the healthcare facility. This position requires attention to detail, familiarity with healthcare insurance policies, medical terminology, and proficiency in coding and billing software. The ideal candidate will ensure accurate and timely submission of claims, resolve billing discrepancies, and ensure compliance with healthcare regulations.Key Responsibilities:<ul><li>Claims Submission: Submit medical claims to insurance companies, government agencies (Medicare/Medicaid), and patients for payment.</li><li>Insurance Verification: Verify patient insurance information, ensuring accuracy of coverage, billing, and coding before claims are submitted.</li><li>Coding: Review patient charts and assign appropriate ICD-10, CPT, and HCPCS codes for services rendered.</li><li>Payment Posting: Post payments from insurance companies and patients into the billing system, ensuring correct allocation.</li><li>Account Management: Monitor patient accounts for outstanding balances, payment discrepancies, and aging reports.</li><li>Claim Follow-up: Follow up on denied, rejected, or unpaid claims by contacting insurance providers or patients and resolving issues.</li><li>Patient Communication: Communicate with patients to explain bills, payment plans, and outstanding charges.</li><li>Compliance: Ensure that all billing practices adhere to federal, state, and insurance regulations, including HIPAA compliance.</li><li>Reporting: Prepare and submit regular billing reports, including status updates on unpaid claims, outstanding patient balances, and financial projections.</li><li>Collaboration: Work closely with other departments (medical providers, front desk staff, coding team) to ensure accurate billing and resolution of discrepancies.</li><li>Dispute Resolution: Investigate and resolve billing disputes by working with insurance companies, patients, and healthcare providers.</li></ul>Qualifications:<ul><li>Education: High school diploma or equivalent required. Medical Billing and Coding Certification (e.g., AAPC, AHIMA) preferred.</li><li>Experience: At least 2+ years of experience in medical billing, coding, or a related healthcare administrative role.</li><li>Knowledge: Strong knowledge of medical billing procedures, insurance verification, ICD-10, CPT, and HCPCS codes.</li><li>Technical Skills: Proficient with billing software and EHR (Electronic Health Record) systems. Familiarity with Microsoft Office Suite (Excel, Word).</li><li>Communication Skills: Strong written and verbal communication skills to interact effectively with patients, insurance companies, and healthcare providers.</li><li>Attention to Detail: High level of accuracy and attention to detail to avoid billing errors and discrepancies.</li><li>Organizational Skills: Ability to manage multiple accounts and tasks in a fast-paced environment.</li><li>Problem-Solving: Strong analytical and troubleshooting skills to resolve issues quickly and efficiently.</li></ul>Preferred Skills:<ul><li>Experience with Specific Payer Systems: Experience working with major insurance companies and government payers.</li><li>Familiarity with ICD-10 Updates: Knowledge of ongoing changes in coding regulations and payer requirements.</li></ul>Job Type: Full-timeWork Location: In person

Medical Biller

Zue Pvt Ltd

Zue is hiring remote professionals from Lahore, Islamabad, and Peshawar.If you have strong English communication skills and are passionate about working with a dynamic team, this is your chance!Job Title: DME Intake/Billing SpecialistShift Timings: 06:00 PM to 03:00 AM PSTEmployment Type: Full Time and Remote Key Responsibilities: <ul><li>Receive and process DME orders from customers or healthcare providers promptly and accurately.</li><li>Verify order details, including prescriptions, insurance coverage, and patient information, to ensure completeness.</li><li>Ensure compliance with regulatory requirements (Medicare, Medicaid, and other healthcare standards).</li><li>Coordinate with inventory, logistics, and delivery teams to ensure timely order fulfillment.</li><li>Address and resolve inquiries, changes, or cancellations related to DME orders.</li><li>Maintain accurate and up-to-date records in DME order management systems, ensuring data integrity.</li></ul>Requirements:<ul><li>Receive, review, and verify incoming DME orders.</li><li>Validate prescriptions, insurance eligibility, and documentation accuracy.</li><li>Enter orders accurately into management systems (e.g., Brightree, MiHCM).</li><li>Coordinate with providers, insurers, and patients to resolve issues.</li><li>Ensure compliance with HIPAA, Medicare, Medicaid, and healthcare regulations.</li><li>Collaborate with billing, logistics, and provider teams for smooth workflows.</li><li>Process claims and submit them to insurance companies accurately.</li><li>Review denied/rejected claims and resubmit with corrections.</li><li>Manage patient billing, payments, and account reconciliations.</li><li>Maintain accurate records, generate reports, and track reimbursements.</li></ul>Perks and Benefits:<ul><li>OPD and IPD Health facility for self, dependents, and parents</li><li>Life Insurance Coverage for self</li><li>Paid Leaves &amp; US Holidays</li><li>Referral Bonus</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>What is your current salary?</li><li>What is your expected salary?</li><li>If selected? Would you be able to join immediately?</li><li>Are you comfortable working in evening shifts? 6:00 PM - 3:00 AM</li><li>Residential Area?</li></ul>Work Location: In person

DME Specialist

Maseer Group

Responsibilities:<ul><li>Conduct timely follow-up on unpaid claims with insurance companies and patients.</li><li>Review and analyze denials, underpayments, and rejections; initiate appeals when required.</li><li>Work payer portals, clearinghouses, and phone calls to resolve outstanding balances.</li><li>Maintain accurate notes in practice management/EHR systems.</li><li>Identify trends in denials and escalate to the team for process improvements.</li><li>Collaborate with posting, credentialing, and billing teams to ensure claims are submitted and collected efficiently.</li></ul>Qualifications:<ul><li>2&ndash;4 years of A/R and denial management experience in U.S. medical billing.</li><li>Strong understanding of CPT, ICD-10, and HCFA-1500 claim structure.</li><li>Familiarity with multiple payers.</li><li>Experience with payer portals, clearinghouses and EHR systems.</li><li>Excellent communication and follow-up skills.</li><li>Detail-oriented and proactive problem solver.</li></ul>Preferred Skills:<ul><li>Prior experience in wound care or multi-specialty billing is a plus.</li><li>Knowledge of claim appeals and payer-specific guidelines.</li><li>Ability to manage daily productivity targets</li></ul>Timings: Mon to Fri ( 5 pm to 3 am)Benefits: Pick and drop, EOBI, InsuranceJob Type: Full-timePay: Rs50,000.00 - Rs75,000.00 per monthExperience:<ul><li>Accounts Receivable in health care industry(Medical billing): 1 year (Required)</li></ul>Language:<ul><li>English Fluently (Required)</li></ul>Work Location: In person

Accounts Receivable Executive

Boston NeuroBehavioral Associates

<div>Citadel Healthcare Management (PVT) LTD. provides healthcare management services for practices across North America. Our dedicated team supports a wide range of medical administration tasks, working collaboratively across multiple disciplines.
Our mission is to offer employees meaningful opportunities to apply their expertise, grow in their careers, and contribute to the organization&rsquo;s ongoing success.
We are committed to creating a workplace where employees feel valued, supported, and motivated. By fostering a collaborative and engaging environment, we ensure that every contribution is recognized and appreciated.
At Citadel, diversity and inclusion are at the heart of our culture. We welcome individuals from all backgrounds&mdash;regardless of gender, ethnicity, age, religion, lifestyle, or disability&mdash;and embrace the unique perspectives and experiences they bring. Through teamwork, innovation, and continuous professional development, we empower our employees to thrive and drive progress within the organization. 
As Vendor Finance Coordinator / Vendor Payment Specialist of Citadel Healthcare Management you will be liable to perform the following job duties: 
 
Key Deliverables 
 
Bill Payments Management: Oversee and ensure timely payments to vendors, ensuring accuracy and adherence to financial policies. 
 
Vendor Communication: Serve as the primary point of contact for vendors regarding payment schedules, proactively communicating with them about planned payment dates and addressing any queries or concerns. 
 
Dispute Resolution: Collaborate with vendors to resolve any billing disputes or discrepancies through strong problem-solving and negotiation skills. 
 
Contract Negotiation: Engage in contract negotiations with vendors to achieve favorable terms while maintaining positive relationships and aligning with company financial goals. 
 
Billing Cycle Tracking: Develop and maintain a comprehensive spreadsheet to track all vendors' billing cycles, planning and preparing for upcoming bills at least two weeks in advance. 
 
Financial Reporting and Analysis: Analyze vendor payment data to identify trends, potential cost savings, and areas for improvement, and prepare financial reports for management. 
 
Compliance and Documentation: Ensure compliance with laws, regulations, and internal policies, maintaining accurate records of all transactions and communications. 
 
Other Benefits<ul><li><div><ul><li>
Provident Fund</li><li>
Gratuity</li><li>
Health Insurance</li><li>
Inflation Bonus</li><li>
Patient seen Bonus</li><li>
Eid Bonus</li></ul></div></li></ul><div> 

Salary: 
60,000PKR - 80,000PKR</div>
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International Vendor Management Specialist - USA

Business Lounge

Join Our Night Shift Team &ndash; US DomainBusiness Lounge Official is hiring passionate and skilled professionals for our growing team!Position: Team Lead &ndash; Medical Biller- HIPAA certification is preferred. - 3 to 5 years of hands-on experience in US medical billing (RCM, claim submissions, AR follow-ups, denials). - Proven ability to train, guide, and manage a billing team. - In-depth knowledge of billing software and US healthcare processes.Shift: Night (US timings) Location: Park Towers, Clifton Block 5, KarachiIf you&rsquo;re ready to take your career to the next level, apply now and become part of a dynamic team!Send your resume to careers@businesslounge.us with the subject line: &ldquo;Team Lead &ndash; Medical Biller&rdquo;.Job Type: Full-timePay: Rs100,000.00 - Rs250,000.00 per monthApplication Question(s):<ul><li>Would you be able to work in night shift?</li><li>Are you available to work at Park Towers, Clifton Location?</li></ul>Work Location: In person

Team Lead - Medical Biller

Explore 344+ Medical billing specialist in Karachi this September. Find roles across top companies and apply now to boost your career.