medical counsellor

Aastha Hospital

To provide information and guidance to patients about their medical conditions and treatment options, coordinating with doctors and other healthcare providers, and assisting patients in making informed decisions. Key duties involve explaining procedures and costs, managing patient records, providing follow-up care, and counselling patients for admission, surgery or other medical interventions. The role requires strong communication, organisational, and interpersonal skills to ensure a smooth and supportive patient experience.Qualification: Bachelor Degree in Psychology or Equivalent.Preference shall be given to candidate with three or more years of experience as a Patient Counsellor in a Mother &amp; Child care Hospital/Multi speciality hospital.Job Type: Full-timePay: ₹25,000.00 - ₹35,000.00 per monthBenefits:<ul><li>Health insurance</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>total work: 7 years (Required)</li><li>Digital Marketing in a Multispecility Hospital: 5 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Patient Counselor

Dr. Agarwal's Eye Hospital - Adyar Branch

Job SummaryDr Agarwals Eye Hospital is hiring fresh graduates for the role of Patient Counsellor. Selected candidates will undergo a 2-month Counsellor Academy certification program with a starting monthly stipend of ₹10,000. Upon successful completion, candidates will receive a 100% job offer within our hospital network with the monthly salary from ₹18,000.Key Responsibilities<ul><li>Counsel patients based on doctor&rsquo;s reports and treatment advice</li><li>Explain procedures, investigations, and tariffs clearly</li><li>Coordinate with doctors and centre heads for surgery scheduling</li><li>Prepare surgery lists and maintain procedure checklists</li><li>Handle patient follow-ups and tele-calling</li><li>Maintain daily counselling and conversion reports</li><li>Coordinate with TPA / Insurance teams for pre-authorizations</li><li>Verify documents related to credit billing before surgery</li></ul>Eligibility<ul><li>Graduation (Arts or Science &ndash; any specialization)</li><li>Minimum 70% in Class X &amp; XII</li><li>Freshers preferred (healthcare / sales exposure is a plus)</li></ul>Training &amp; Benefits<ul><li>2-Month Certified Training Program</li><li>Stipend starting from ₹10,000 per month (Earn while you learn)</li><li>100% Job Offer on successful completion</li><li>Certification &amp; Convocation</li></ul>For more details, kindly contact 730_50_588_57 / 7708836218- Sudhakar HRJob Type: FresherPay: From ₹10,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Work Location: In person

Patient Counselor - Freshers

BIOS (Business India Outsourcing)

Job Title: Patient CounsellorLocation: Kadavanthra Salary: ₹18,000 &ndash; ₹20,000Job Responsibilities:<ul><li>Counsel patients and their relatives about treatments and hospital services</li><li>Explain procedures, packages, and admission details clearly</li><li>Provide emotional support and address patient concerns</li><li>Coordinate with doctors, nurses, and front-office teams</li><li>Maintain counselling records and follow up with patients</li><li>Ensure a professional and empathetic approach at all times</li></ul>Requirements:<ul><li>Qualification: Any Degree / Diploma (Psychology / Counselling preferred)</li><li>Experience in hospital or healthcare counselling preferred</li><li>Good communication skills in Malayalam &amp; English</li><li>Patient-friendly attitude and interpersonal skills</li><li>Basic computer knowledge</li></ul>Job Types: Full-time, PermanentPay: ₹18,000.00 - ₹20,000.00 per monthWork Location: In person

counseller

Epione pain Management center

We are Hiring !!!Role: Patient CounsellorQualification: Any DegreeExperience: Min 1 yrShift: No night shiftLocation: Egmore, ChennaiJob Description:<ul><li>Counsel patients and their families regarding diagnosis, treatment plans, procedures, and hospital processes.</li><li>Provide emotional and psychological support to patients, especially those dealing with long-term or critical illnesses.</li><li>Coordinate with doctors, nurses, and other departments to ensure timely communication of treatment-related information.</li><li>Explain financial estimates, insurance coverage, and available payment plans when necessary.</li><li>Assist in pre-admission and discharge processes by guiding patients and families through documentation and formalities.</li><li>Follow up with patients to ensure post-treatment continuity and satisfaction.</li><li>Maintain patient confidentiality and adhere to hospital policies on patient rights and dignity.</li><li>Provide support during grief, loss, or end-of-life care, in coordination with the medical team.</li><li>Organize and participate in patient education programs or support groups.</li><li>Maintain accurate records of counselling sessions, patient concerns, and follow-up actions.</li></ul>Interested candidates contact HR - 9962652111Job Type: Full-timePay: ₹20,000.00 - ₹30,000.00 per monthWork Location: In person

Financial Patient Counselor

SUDHA FERTILITY CENTRE

Job Title: Receptionist &amp; Patient CounsellorLocation: TIRUPPURQualifications: Psychology, Medical Social Work (MSW), Life Sciences Job Type: Full-timeCONTACT: 9003865454Job DescriptionWe are seeking a courteous and compassionate Receptionist &amp; Patient Counsellor to join our hospital team. This role is responsible for managing front-desk operations while providing guidance and support to patients and their families. The ideal candidate will ensure smooth patient flow, accurate information sharing, and a positive patient experience from arrival to discharge.Qualifications<ul><li>Bachelor&rsquo;s or Master&rsquo;s degree in Psychology, Medical Social Work (MSW), Life Sciences, or a related healthcare field</li><li>Diploma or certification in Patient Counselling or Healthcare Administration is an added advantage</li><li>Prior experience in a hospital, clinic, or healthcare environment preferred (freshers may also apply)</li><li>Knowledge of patient counselling practices, medical ethics, and confidentiality standards</li><li>Basic computer proficiency (MS Office / Hospital Management Systems)</li></ul>Key Responsibilities<ul><li>Greet patients and visitors and assist with registration and inquiries</li><li>Schedule, confirm, and manage patient appointments</li><li>Answer and route phone calls professionally</li><li>Maintain accurate patient records and ensure data confidentiality</li><li>Guide patients through hospital procedures, services, and departments</li><li>Counsel patients regarding treatment processes, billing, and follow-up care</li><li>Coordinate with doctors, nurses, and administrative staff</li><li>Handle billing queries and basic insurance information when required</li><li>Maintain cleanliness and organization of the reception area</li></ul>Requirements &amp; Qualifications<ul><li>High school diploma or equivalent (Bachelor&rsquo;s degree preferred)</li><li>Previous experience in a hospital or healthcare setting is an advantage</li><li>Excellent communication and interpersonal skills</li><li>Compassionate, patient-focused attitude</li><li>Ability to multitask and work under pressure</li><li>Basic computer skills (MS Office / Hospital Management Systems)</li><li>Knowledge of medical terminology is a plus</li></ul>Skills &amp; Competencies<ul><li>Strong customer service skills</li><li>Empathy and professionalism</li><li>Attention to detail and confidentiality</li><li>Teamwork and coordination</li></ul>Job Types: Full-time, Permanent, FresherPay: ₹8,086.00 - ₹15,000.00 per monthBenefits:<ul><li>Flexible schedule</li><li>Food provided</li><li>Leave encashment</li><li>Paid sick time</li><li>Paid time off</li><li>Provident Fund</li></ul>Work Location: In person

Receptionist & Patient Counsellor ( FEMALE )

Mahajan Eye Centre

Patient Financial Counsellor(Eye Care Services)Organization: Mahajan Eye Centre Location: PITAMPURA, Delhi NCR Employment Type: Full-timeAbout Mahajan Eye CentreMahajan Eye Centre is a reputed eye care hospital committed to ethical practices, transparency, and patient-centric care. We provide comprehensive ophthalmic services including OPD, diagnostics, and surgical treatments.Job SummaryWe are seeking a Patient Financial Counsellor responsible for explaining treatment costs, surgery packages, lens options, and insurance/TPA processes to patients in a clear and transparent manner. The role requires balancing financial counselling with empathy, ethics, and patient trust.Key ResponsibilitiesFinancial Counselling<ul><li>Explain procedure-wise cost estimates for cataract, refractive, and other eye surgeries</li><li>Counsel patients on lens options, surgery packages, inclusions &amp; exclusions</li><li>Provide clear explanation of billing structure and payment options</li><li>Address patient queries related to costs, packages, and financial planning</li></ul>Insurance / TPA Coordination<ul><li>Explain cashless insurance process, eligibility, and documentation requirements</li><li>Coordinate with billing &amp; TPA teams for estimates, pre-authorizations, and approvals</li><li>Inform patients about policy limitations, non-payables, and co-payments</li><li>Assist patients till financial clearance before surgery</li></ul>Coordination &amp; Documentation<ul><li>Coordinate with doctors, optometrists, OT, and billing teams</li><li>Ensure consent forms, estimates, and financial documents are completed</li><li>Maintain accurate counselling records and conversion tracking</li><li>Follow ethical counselling standards&mdash;no misrepresentation or pressure selling</li></ul>Required Qualifications &amp; Skills<ul><li>Graduate (Commerce / Healthcare background preferred)</li><li>1&ndash;3 years experience as Financial Counsellor / Billing Counsellor / Eye Counsellor</li><li>Good knowledge of:</li><li>Cataract surgery &amp; IOL pricing</li><li>Eye hospital packages</li><li>TPA &amp; insurance workflows</li><li>Strong communication skills in Hindi &amp; English</li><li>Patient-friendly, confident, and ethical approach</li><li>Ability to handle objections and financial discussions calmly</li></ul>What We Offer<ul><li>Ethical and transparent work culture</li><li>Structured counselling processes</li><li>Learning exposure in eye hospital financial operations</li><li>Competitive salary with performance-based incentives</li></ul>Job Type: Full-timePay: ₹14,303.85 - ₹25,000.00 per monthWork Location: In person

Patient Financial Counsellor – Ophthalmology

AKAK Healthcare

We are looking for Female patient counsellor for a reputed Ophthalmology center in New Delhi.<ul><li>Candidate should have experience in hospital as financial counsellor</li><li>Excellent communication skill.</li><li>Literacy in computer.</li><li>Should have good convincing capability.</li><li>Immediate Joiner will be preferred</li><li>Should relocate before start.</li><li>Only female candidate.</li><li>Should have proven experience as financial counsellor in any reputed hospital.</li></ul>Roles and responsibillity:<ul><li>Providing estimate of surgery to the patient</li><li>Helping in TPA documentation</li><li>Explain packages of surgeries.</li><li>Cordination with doctor and patient for treatment.</li><li>Proactive response of patients queries.</li></ul>Location : A.K institute of Ophthalmology, Safdurjung enclave.Contact: 9289849510Contact Person- Sachin PanjiyarE-mail:- akiotalent@gmail.comJob Type: Full-timeBenefits:<ul><li>Provident Fund</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience: 1-5 years of experience requiredWork Location: In personJob Types: Full-time, Permanent, FresherPay: ₹25,000.00 - ₹40,000.00 per monthBenefits:<ul><li>Health insurance</li><li>Provident Fund</li></ul>Work Location: In person

Patient Counsellor

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