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merchant acquisition specialist

Waffarha

<div>
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Responsible for acquiring merchants to Waffarha and maintaining a positive relationship to maximize profit.
 </li>
 <li>
 Source and develop a pool of small to medium merchants to sign up with Waffarha and maintain active engagement with the existing ones.
 </li>
 <li>
 Create opportunities and initiate business with new merchants from different potential sources (Social media platforms, Connections, and visits)
 </li>
 <li>
 Review the discount plans for the merchants on other platforms and similar suppliers.
 </li>
 <li>
 Create and negotiate competitive deals with the merchants, matching the customer needs with an objective to maximize profits
 </li>
 <li>
 Analyze and test the offers received from the merchant.
 </li>
 <li>
 Verify all documentation received from the merchant regarding their deal with Waffarha.
 </li>
 <li>
 Collaborate with the cross-functional team to ensure that all the merchant&rsquo;s needs are understood and addressed.
 </li>
 <li>
 Update the existing offers with the existing merchants.
 </li>
 <li>
 Act as a mediator between the merchant and the cross-functional team to pertain to the Merchants&rsquo; desires and respond to their concerns.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Experience in the e-commerce and retail industry is preferred.
 </li>
 <li>
 A bachelor's degree is a must.
 </li>
 <li>
 1 &ndash; 3 years of experience in sales.
 </li>
 <li>
 Excellent time-management &amp; Organizational Skills.
 </li>
 <li>
 Excellent communication &amp; negotiation skills.
 </li>
 <li>
 Good analytical &amp; research skills.
 </li>
 <li>
 Dynamic, outgoing &amp; energetic individual.
 </li>
 <li>
 Excellent networking &amp; follow-up skills.
 </li>
 <li>
 Basic knowledge of Windows Excel &ndash; Word.
 </li>
 </ul>
</div>

Merchant Acquisition Specialist

geidea

<div>
 
 Established in 2008,
 
 Geidea
 
 epitomizes customer focused empowerment and commercial success through continuous innovation.
 
 
 
 Geidea
 
 makes best in class digital payment solutions available for all by attracting and leveraging the best creative &amp; entrepreneurial talent in the market.
 
 
 Our solutions give any business the chance to get ahead and reach for more no matter their size or maturity.
 
 
 Our technology mirrors our people - Smart, Innovative &amp; Forward Thinking
 
 
 To maintain competitive advantage as we grow, we are currently looking for new
 
 Lead Management Intern:
 
 
 
 
 
 
 
 Job Purpose:
 
 
 
 The Lead Management Intern will play a key role in identifying and engaging potential clients for our platform. This role focuses on researching and qualifying leads, initiating outreach, and supporting the sales team in securing new opportunities. It offers hands-on experience in business development, client acquisition, and CRM management within a fast-paced, dynamic environment.
 
 
 
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Research and identify potential merchant clients through various channels, including online research, social media, databases, and networking.
 </li>
 <li>
 Initiate outbound communication with prospects via cold calls, emails, and social media outreach.
 </li>
 <li>
 Qualify leads based on company criteria (e.g., Budget, Authority, Need, Timeline).
 </li>
 <li>
 Schedule product demonstrations or discovery calls for the sales team.
 </li>
 <li>
 Maintain accurate and up-to-date records of all prospecting activities in the CRM system.
 </li>
 <li>
 Follow up with inbound leads in a timely and professional manner.
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 Strong communication and interpersonal skills (must).
 </li>
 <li>
 High attention to detail and organizational skills (must).
 </li>
 <li>
 Basic knowledge of sales, marketing, or merchant services (preferred).
 </li>
 <li>
 Self-motivated with problem-solving skills and the ability to work in a fast-paced environment.
 </li>
 </ul>
 
 
 
 
 
 Duration:
 
 
 <ul>
 <li>
 3&ndash;6 months (subject to renewal).
 </li>
 </ul>
 
 
 
 
 Our values guide how we think and act - They describe what we care about the most
 
 
 
 C
 
 ustomer first - It&rsquo;s embedded in our design thinking and customer service approach
 
 
 
 O
 
 pen - Openness allows us to constantly improve and evolve
 
 
 
 R
 
 eal - No jargon and no excuses!
 
 
 
 B
 
 old - Constantly challenging ourselves and our way of thinking
 
 
 
 R
 
 esilient &ndash; If we fail, we bounce back stronger than before
 
 
 
 C
 
 ollaborative - We know that we can achieve a lot more as a team
 
 
 We are changing lives by constantly striving for a better solution
 
 
 
 
 
 Click apply below and become part of the
 
 Geidea
 
 story
 
</div>

Lead Management Intern

Bosta

<div>
 
 About Bosta:
 
 
 
 Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience all together to provide a one-stop-shop for delivery solutions.
 
 
 We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.
 
 
 
 Role Description:
 
 
 
 The Head of Commercial &ndash; Fulfillment will lead Bosta&rsquo;s commercial strategy to drive sustainable growth, revenue, and market expansion. This role oversees sales, telesales, account management, and pricing functions, ensuring alignment with operational and technical capabilities.
 
 
 The Head of Commercial will set and execute strategic commercial plans, develop pricing models, and build strong merchant pipelines. They will also drive client retention and satisfaction through effective account management and performance monitoring, while leading and developing a high-performing commercial team.
 
 
 
 Job Responsibilities:
 
 
 
 <ul>
 <li>
 1- Strategy &amp; Growth:
 </li>
 <li>
 Develop and execute the commercial strategy to achieve monthly and annual order and revenue targets
 </li>
 <li>
 Identify new market segments, verticals, and geographies to expand the client base
 </li>
 <li>
 Design and monitor OKRs for the sales, telesales, and account management teams aligned with the company&rsquo;s growth trajectory
 </li>
 <li>
 Collaborate with Operations and Tech to ensure the commercial roadmap is supported by service quality and tech capabilities
 </li>
 <li>
 2. Revenue &amp; Pricing Management
 </li>
 <li>
 Own the P&amp;L responsibility of the fulfillment business, ensuring profitability across all merchant segments
 </li>
 <li>
 Oversee pricing and discounting frameworks, ensuring competitiveness and margin optimization
 </li>
 <li>
 Work with the pricing analyst and finance team to design tiered commercial models based on order volume, SKU complexity, and storage utilization
 </li>
 <li>
 Monitor ASP (Average Selling Price) trends and make proactive adjustments to pricing strategy
 </li>
 <li>
 3. Sales &amp; Business Development
 </li>
 <li>
 Lead the sales and telesales functions to consistently meet acquisition targets
 </li>
 <li>
 Build and maintain a high-performing pipeline of potential merchants &mdash; from Nano to Red tier accounts
 </li>
 <li>
 Set clear sales processes, CRM tracking, and reporting cadence to ensure data-driven decisions
 </li>
 <li>
 Represent the company in key partnerships, events, and B2B collaborations to build brand awareness
 </li>
 <li>
 4. Account Management &amp; Client Success
 </li>
 <li>
 Lead the Account Management team to maximize client satisfaction, retention, and upsell opportunities
 </li>
 <li>
 Oversee merchant health metrics: order growth, success rate, RTV %, and SLA adherence
 </li>
 <li>
 Ensure All-tier clients receive dedicated support and proactive problem-solving
 </li>
 <li>
 5. Performance, Data, and Forecasting
 </li>
 <li>
 Partner with the Performance Analyst to monitor key KPIs &mdash; daily orders, churn, Average Selling Pricing and margin contribution
 </li>
 <li>
 Develop weekly and monthly business performance dashboards for leadership review
 </li>
 <li>
 Utilize forecasting models to anticipate seasonal demand, warehouse utilization, and sales team capacity
 </li>
 <li>
 6. Leadership &amp; People Development
 </li>
 <li>
 Lead and mentor a multidisciplinary team: sales, telesales, account management, and pricing
 </li>
 <li>
 Establish a culture of ownership, agility, and accountability within the commercial department
 </li>
 <li>
 Design incentive schemes and performance evaluation frameworks to drive motivation and retention
 </li>
 <li>
 Recruit and upskill talents to match the pace of company growth
 
 
 
 </li>
 </ul>
 
 Qualification and Experience :
 
 
 
 <ul>
 <li>
 7+ years of experience in commercial leadership within e-commerce sectors
 </li>
 <li>
 Proven track record in sales strategy, and client retention
 </li>
 <li>
 Strong understanding of fulfillment workflows (inbound, storage, outbound, RTV)
 </li>
 <li>
 Data-driven and comfortable with dashboards, CRMs, and analytics tools
 </li>
 <li>
 Excellent leadership, communication, and negotiation skills
 
 
 
 </li>
 </ul>
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>

Head of Commercial (Fulfillment)

Tabby | تابي

<div>
 
 
 Department:
 
 Business Development - Sales
 
 
 
 Location:
 
 Egypt
 
 
 
 
 Description
 
 
 
 As a Merchant Onboarding Executive, where you will play a pivotal role in processing SME applications for a dynamic markets. Your primary responsibilities will involve guiding merchants through our automated onboarding cycle, facilitating the setup of their online stores, and promoting Tabby's comprehensive financial services. The focus is on maintaining brand consistency, enhancing online visibility, and contributing to sustainable financial growth by fostering robust relationships with Tabby's diverse range of merchants.
 
 
 
 Key Responsibilities
 
 
 
 What you will be doing
 <ul>
 <li>
 Efficiently activate merchants and oversee the backend integration process.
 </li>
 <li>
 Evaluate pre-and post-website activities, monitor merchant transactions, and ensure Tabby&rsquo;s online presence is aligned with brand guidelines.
 </li>
 <li>
 Handle daily drop-offs applications by identifying merchants who stall during the legal stage, proactively following up through calls or emails, and guiding them to complete and submit the required documents.
 </li>
 <li>
 Manage daily resets applications by working with the Risk team to clarify document issues, communicating requirements to merchants via calls and follow-ups, and ensuring resubmissions.
 </li>
 <li>
 Resolve stalled or escalated onboarding cases by coordinating with merchants and internal teams (e.g., Risk or BD) through active outreach and follow-ups to remove blockers and ensure timely activation for our partners
 </li>
 <li>
 Own the full merchant onboarding lifecycle, ensuring merchants are correctly configured with the appropriate accesses, settings, and dashboards prior to activation.
 </li>
 <li>
 Address merchant concerns, manage churn or inactivity, and help drive improvements in onboarding conversion rates.
 </li>
 <li>
 Investigate integration issues, including technical or backend-related errors, and work cross-functionally to implement effective resolutions.
 </li>
 <li>
 Maintain and optimize CRM processes while tracking lead progress and performance against daily, weekly, and monthly KPIs.
 </li>
 <li>
 Collaborate closely with Business Development and cross-functional teams to improve lead handoff, onboarding workflows, and pipeline conversion.
 </li>
 <li>
 Contribute to ongoing process improvements to increase onboarding efficiency, data integrity, and internal collaboration (e.g. CRM hygiene, reporting automation, channel onboarding).
 </li>
 <li>
 Ensure responsiveness and quality through adherence to SLAs and NPS targets.
 </li>
 <li>
 Take ownership of time-sensitive or escalated application cases (e.g., drop-offs, resets, incomplete legal submissions) by coordinating directly with merchants to resolve blockers and accelerate the onboarding journey. This includes reviewing flagged applications, ensuring required documentation is submitted, and supporting follow-ups in collaboration with internal teams (e.g., Risk, Legal, or BD) to reduce turnaround time.
 
 
 
 </li>
 </ul>
 
 Skills, Knowledge &amp; Expertise
 
 
 
 You should get in touch with us if you:
 <ul>
 <li>
 Hold a Bachelor's degree in business, sales or related fields, with 1-3 years of experience.
 </li>
 <li>
 Possess proficiency in both written and spoken English &amp; Arabic.
 </li>
 <li>
 Enjoys analyzing data, communicating, negotiating and problem-solving, with strong organizational and project management skills.
 </li>
 <li>
 Preferably have a background in a tech company or a keen interest in web technology, fintech, and e-commerce.
 </li>
 <li>
 Ability to work independently and as a part of a team
 </li>
 <li>
 Self-driven, a proactive problem solver, and comfortable multitasking in a dynamic environment.
 </li>
 <li>
 Adhere to set OKRs &amp; Targets, demonstrating a process-driven and systematic approach to tasks to achieve business goals.
 </li>
 </ul>
 In order to be successful in this role, we believe that you will have:
 <ul>
 <li>
 Great communication skills, both over the phone and via email, with a background in SME merchant success.
 </li>
 <li>
 A business - and solution-oriented mindset with a keen attention to detail, systematic, process driven and able to navigate unclear solutions calmly to support our merchants.
 </li>
 <li>
 An interest in fintech and e-commerce, with knowledge of the e-commerce system landscape (i.e., Magento, Shopify, API integrations) being a strong plus.
 
 
 
 </li>
 </ul>
 
 Job Benefits
 
 
 
 
 
 What you can expect
 
 
 
 <ul>
 <li>
 We offer flexible working hours and trust you to work enough hours to do your job well at times that suit you and your team.
 </li>
 <li>
 A working environment that gives you autonomy and responsibility from day one.
 </li>
 <li>
 You should be comfortable with the idea that the quality of your work will influence the shape of your career.
 </li>
 <li>
 Participation in the company&rsquo;s employee stock options program.
 </li>
 <li>
 Health Insurance.
 </li>
 <li>
 Flexi Perks: A monetary benefit that gives you the freedom to use it as you choose&mdash;whether for health and well-being, education and professional development or travel needs!
 </li>
 </ul>
</div>

Merchant Onboarding Executive

Telda

<div>
 WHO IS Telda?
 
 
 Telda is a financial brand built for Millennials and GenZ to take the pain out of peer-to-peer payments. We are bringing a better way to send, spend and save to anyone who has ever sought an alternative to the traditional banking system.
 
 
 
 Overview
 
 
 We&rsquo;re looking for a CRM Specialist to join our Marketing team and help drive customer engagement, retention, and acquisition. This role will focus on building targeted campaigns, optimizing automation flows, and using data-driven insights to improve user experience. You will be responsible for executing CRM strategies that enhance customer lifecycle management through segmentation, A/B testing, and acquisition-focused initiatives.
 
 
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 A/B Testing &amp; Optimization: Conduct experiments to test different messaging, timing, and incentives to improve conversion and retention rates
 </li>
 <li>
 Segmentation &amp; Targeting: Build customer segments based on behavior, demographics, and lifecycle stages to create personalized experiences
 </li>
 <li>
 Automations &amp; Journeys: Set up and optimize automated workflows for onboarding, activation, engagement, and reactivation
 </li>
 <li>
 Acquisition &amp; Engagement Campaigns: Support user acquisition efforts by leveraging CRM tools to convert sign-ups into active users
 </li>
 <li>
 Analytical Insights: Monitor and analyze CRM performance, identifying trends and areas for improvement
 </li>
 <li>
 Multi-Channel Execution: Manage push notifications, SMS, and in-app messaging to deliver timely and relevant communication
 </li>
 <li>
 Collaboration: Work closely with Product, Growth, and Data teams to align CRM initiatives with business goals
 </li>
 <li>
 Content &amp; Copy Collaboration: Brief the copywriter on CRM campaign content and messaging.
 </li>
 <li>
 Review, refine, and ensure copy quality aligns with brand tone and objectives
 </li>
 <li>
 Have a sharp eye for detail, making sure all content is engaging, accurate, and optimized for conversion
 
 
 
 
 
 </li>
 </ul>
 
 Required Qualifications:
 
 
 
 Education:
 
 
 
 <ul>
 <li>
 Bachelor of Business Administration, Marketing or any relevant field.
 
 
 
 
 
 </li>
 </ul>
 
 Skills:
 
 
 
 <ul>
 <li>
 Strong analytical mindset with the ability to interpret data and make data-driven decisions
 </li>
 <li>
 Hands-on experience with CRM platforms (e.g., Braze, MoEngage, Clevertap, Iterable, or similar)
 </li>
 <li>
 Experience running A/B tests and optimizing customer journeys
 </li>
 <li>
 Understanding of user segmentation and lifecycle marketing
 </li>
 <li>
 Familiarity with SQL or data visualization tools is a plus
 </li>
 <li>
 Strong communication skills and ability to work cross-functionally
 
 
 
 
 
 </li>
 </ul>
 
 Experience:
 
 
 
 <ul>
 <li>
 1-3 years of experience in CRM, Marketing Automation, or Growth Marketing
 
 
 
 
 </li>
 </ul>
</div>

Marketing - CRM Specialist

Paymob

<div>
 
 Job Summary
 
 
 
 The
 
 Junior Account Manager
 
 will be responsible for managing and growing a portfolio of merchants by building strong relationships, conducting regular market visits, and ensuring business growth through
 
 cross-selling
 
 and
 
 up-selling
 
 Paymob&rsquo;s products and services.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Conduct regular market and merchant visits to maintain strong relationships and ensure client satisfaction.
 </li>
 <li>
 Identify cross-selling and up-selling opportunities to increase merchant engagement and transaction volume.
 </li>
 <li>
 Act as the main point of contact for assigned merchants, handling inquiries and resolving issues promptly.
 </li>
 <li>
 Monitor merchants&rsquo; performance and provide regular updates to the line manager.
 </li>
 <li>
 Support the onboarding process of new merchants and ensure smooth activation.
 </li>
 <li>
 Collaborate with internal teams (Sales, Operations, and Support) to ensure service excellence.
 </li>
 <li>
 Stay up to date with Paymob&rsquo;s products and market trends to provide merchants with relevant solutions.
 </li>
 <li>
 Prepare and share regular reports on account activities, performance, and potential growth areas.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Commerce, Marketing, or a related field.
 </li>
 <li>
 0&ndash;2 years of experience in account management, sales, or customer relations (preferably in fintech, banking, or FMCG).
 </li>
 <li>
 Strong communication and relationship-building skills.
 </li>
 <li>
 Good analytical and problem-solving abilities.
 </li>
 <li>
 Self-motivated, with a proactive approach and attention to detail.
 </li>
 <li>
 Proficiency in Microsoft Office (Excel, PowerPoint, Word).
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 What We Offer:
 </li>
 <li>
 At Paymob, we believe our people are our greatest investment &mdash; and we make sure they feel it every day.
 </li>
 <li>
 Here&rsquo;s what you can look forward to:
 </li>
 <li>
 ✨ Comprehensive Medical &amp; Social Insurance &ndash; because your health and security matter.
 </li>
 <li>
 💰 Competitive Compensation Package &ndash; performance-based incentives that reward your success.
 </li>
 <li>
 📈 Career Growth Opportunities &ndash; we grow together, with clear paths for development.
 </li>
 <li>
 🎓 Learning &amp; Development Programs &ndash; access to training, mentorship, and workshops.
 </li>
 <li>
 🤝 Supportive Work Culture &ndash; a collaborative team that empowers innovation and ownership.
 </li>
 <li>
 🎉 Engaging Employee Events &ndash; because work should be fun too!
 </li>
 </ul>
</div>

Junior Account Manager

Axis

<div>
 
 
 About Axis
 
 
 
 We believe financial services should be more accessible, that&rsquo;s why we started Axis. A fully interoperable mobile wallet which enables users to send and receive money from any mobile wallet in Egypt, pay their bills, buy anything online with a virtual Visa card, or scan any QR code to pay for anything in-person. Axis empowers small businesses with simplified digital payments to compete &amp; grow. Our digital banking platform enables small businesses to seamlessly manage payments to employees and suppliers. Small businesses can now send salaries, reimbursements and instantly pay their suppliers on any mobile wallet in Egypt.
 
 
 
 
 
 
 Overview of the Role
 
 
 
 We are looking for a detail-oriented and analytical
 
 Commercial Business Analyst
 
 to support Axis&rsquo;s payments business through data-driven insights, commercial analysis, and commercial modeling. This role plays a key part in analyzing product performance, revenue drivers, pricing strategies, and market trends to enhance profitability, customer value, and business growth within Axis&rsquo;s payment solutions portfolio.
 
 
 
 
 
 
 What You&rsquo;ll Be Doing
 
 
 
 &bull; Analyze payment product performance (including transaction volumes, margins, revenues, and merchant activity) and provide actionable insights to management.
 
 
 &bull; Build and maintain analytical models to evaluate business cases, pricing strategies, and partnership economics.
 
 
 &bull; Prepare periodic business performance reports and dashboards for management and board presentations.
 
 
 &bull; Support strategic initiatives such as new product launches, partnerships, or regulatory opportunities through commercial feasibility studies.
 
 
 &bull; Monitor and interpret market trends, competitor offerings, and regulatory developments in the payments sector.
 
 
 &bull; Collaborate with Product, Finance, and Data teams to align performance metrics and financial tracking methodologies.
 
 
 &bull; Identify and recommend opportunities to improve profitability, reduce costs, and optimize fee structures.
 
 
 &bull; Support budget planning, forecasting, and variance analysis for the Payments department.
 
 
 
 
 
 
 Requirements
 
 
 
 &bull; Bachelor&rsquo;s degree in Economics, Finance, Business Administration, or a related field (MBA preferred).
 
 
 &bull; 3&ndash;5 years of experience in business or commercial analysis, ideally within fintech, banking, or payments.
 
 
 &bull; Strong understanding of payment products, transaction flows, and revenue models.
 
 
 &bull; Proficiency in financial modeling, forecasting, and data visualization tools (Excel, Power BI, SQL).
 
 
 &bull; Strong business acumen, attention to detail, and the ability to communicate insights to non-technical stakeholders.
 
 
 &bull; Fluency in English and Arabic.
 
 
 
 Nice to Have:
 
 
 
 &bull; Experience with CBE reporting, FDI, or financial compliance frameworks.
 
 
 &bull; Familiarity with merchant acquiring, digital wallets, and instant payments economics.
 
 
 &bull; Exposure to data analytics and automation tools for business intelligence.
 
 
 
 
 
 
 Perks of working @ Axis
 
 
 <ul>
 <li>
 Medical Insurance for you and your family.
 </li>
 <li>
 Life Insurance.
 </li>
 <li>
 Gym subscription.
 </li>
 <li>
 Flexibility with various types of paid time off (PTO) to support work-life balance.
 </li>
 <li>
 Very competitive leave policy including extended Maternity and Paternity leaves.
 </li>
 </ul>
</div>

Commercial Business Analyst

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