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moderator

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 Company Description
 
 
 
 We suggest you enter details here.
 
 
 
 Role Description
 
 
 
 This is a full-time on-site role for a Moderator, located in Cairo. The Moderator will be responsible for monitoring, reviewing, and managing user-generated content to ensure adherence to community guidelines. This role involves engaging with users in a professional and respectful manner, addressing disputes, escalating issues when necessary, and providing feedback to improve community interactions. Additional responsibilities include identifying and reporting trends, contributing to the refinement of moderation policies, and maintaining a positive and inclusive environment for all participants.
 
 
 
 Qualifications
 
 
 
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 Strong communication and interpersonal skills, with the ability to manage and resolve conflicts tactfully.
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 Attention to detail and analytical skills for identifying trends and ensuring compliance with guidelines and policies.
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 Ability to multitask and work under pressure to handle high volumes of content in real-time.
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 Familiarity with community management tools, content moderation software, and basic digital platforms.
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 Previous experience in moderation, community management, or customer-facing roles is advantageous.
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 Strong understanding of cultural sensitivities relevant to user-generated content and the ability to make unbiased decisions.
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 Bachelor&rsquo;s degree in Communications, Social Sciences, or a related field is preferred but not required.
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 Proficiency in English and Arabic is highly desirable.
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Moderator

ArabyBrand

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 We're looking for a proactive Social Media Moderator &amp; Publisher to join our team at Araby Brand, a regional branding and digital marketing agency operating in Egypt and Saudi Arabia.
 
 
 You'll be responsible for managing the day-to-day social media activity &mdash; publishing content, posting interactive stories, and maintaining direct communication with followers and customers.
 
 
 This role goes beyond basic moderation &mdash; you'll actively engage with customers, respond to inquiries, and handle order closures through social media messages and comments.
 
 
 You'll work closely with the creative and account management teams to ensure all content is approved, scheduled, and published smoothly across platforms.
 
 
 
 Responsibilities:
 
 
 
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 Publish and schedule posts across social media platforms according to the approved content calendar
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 Upload and manage interactive stories (polls, quizzes, Q&amp;A, etc.) aligned with each brand's tone and campaign
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 Review captions and visuals before publishing to ensure quality and accuracy
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 Monitor and respond to all comments, messages, and mentions promptly and professionally
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 Communicate directly with customers through social media to answer inquiries and close orders efficiently
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 Track and document interactions, leads, and orders in coordination with the sales or logistics teams
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 Escalate sensitive issues or complaints to the relevant internal teams when needed
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 Maintain each brand's tone of voice and ensure consistent presence across all platforms
 
 
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 Requirements
 
 
 
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 1-2 years of experience in social media moderation or publishing, preferably in a marketing agency
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 Strong written communication skills in Arabic (Egyptian &amp; Gulf dialects) and working knowledge of English
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 Excellent organization skills and the ability to manage multiple client accounts simultaneously
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 Familiarity with Meta Business Suite, TikTok tools, sap chat , X, linked in, and social media scheduling platforms
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 Detail-oriented, responsive, and comfortable with fast-paced daily operations
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 &NoBreak; &NoBreak;Nice to Have
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 Experience in e-commerce moderation, order handling, or social media sales
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 Basic knowledge of content performance reporting
 
 
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 Benefits
 
 
 
 
 What we offer:
 
 
 
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 Medical Insurance
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 Attractive Bonus system and incentives
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 Hybrid working environment
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 Flexible working enviroment
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 Great learning opportunities and mentorship
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 A supportive and friendly team dedicated to your growth
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 opportunities for career advancement
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Social Media Moderator

Explore 2+ Moderator in Cairo Egypt this November. Find roles across top companies and apply now to boost your career.

2 moderator jobs IN Cairo Egypt

Moderator

Social Media Moderator