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ms dynamics crm technical lead

InterTech LLC

Responsibilities:<ul><li>Must have extensive MS Dynamics CRM knowledge, and experience in data mapping and migration, ensuring data integrity and accuracy, having 8+ years&rsquo; experience</li><li>Oversee the delivery of technical components including SaaS/PaaS technology components. This includes ensuring that all technical aspects of the CRM implementation are executed according to the project plan and meet the required standards.</li><li>Oversee customization of the CRM system to fit business processes, ensuring that custom features align with user requirements and review the implication of customization</li><li>Ensure appropriate APIs are used to connect CRM with other peripheral applications and services as needed by the CRM SI Partner</li><li>Ensure necessary security measures are implemented to protect sensitive customer data and ensure compliance with relevant regulations</li><li>Ensure a comprehensive testing strategy, including but not limited to, unit testing, integration testing, and user acceptance testing (UAT) is designed</li><li>Identify and manage technical resources for the project. This includes rolling them onto the engagement and ensuring they are utilized effectively throughout the project.</li><li>Own the design, build, and test of all technology architecture components/solutions. Obtain stakeholder buy-in for application and technical designs</li><li>Design and Manage PoCs to validate the feasibility and effectiveness of the proposed architecture and technology solutions.</li><li>Review all deliverables and documentation (including user manuals, FAQs and technical guides) from SI partner&rsquo;s technology teams jointly with Technology Architect to ensure they meet the project requirements and quality standards. This involves regular checks and validations of the work produced by the technical team.</li><li>Plan and manage the deployment of the CRM solution. This includes coordinating with various stakeholders to ensure a smooth deployment process and clear communication throughout the project lifecycle.</li><li>Ensure that the project adheres to the Managed Delivery principles. This involves confirming that all processes and methodologies are followed correctly to deliver a successful CRM implementation.</li><li>Provide technical leadership and guidance to the project team. This includes mentoring team members, resolving technical issues, and ensuring that the team is aligned with the project goals and objectives.</li><li>Co-ordinate with all relevant technology stakeholders for signoffs on CRM production release and ensure smooth handover of system is done to Run the Bank IT team after Go-live stage.</li></ul>Job Type: Full-timeExperience:<ul><li>CRM Tech: 8 years (Required)</li></ul>

MS Dynamics CRM Technical Lead

MERP Systems, Inc.

Job Title: Business Analyst.Location: Muscat, OmanExperience: 2+ yearsCompany Overview: MERP Systems is a CMMI Level 3 appraised, Microsoft Gold partner that helps organizations transform their enterprise applications using Microsoft Power Apps, Dynamics 365, and Open AI. We are headquartered in Virginia, United States. We do have offices in Oman and India. Currently, we are seeking highly motivated and experienced Marketing and Sales Professionals to join our team at our India office. If you have a passion for marketing and sales, are proficient in email marketing, LinkedIn strategies, and lead generation, and are eager to contribute to our growth, we want to hear from you.Responsibilities:<ul><li>Collaborate with stakeholders to gather and document business requirements for Power Platform/Dynamics 365 projects.</li><li>Analyze and translate business requirements into technical specifications, user stories, and process flows.</li><li>Work closely with developers, solution architects, and project managers to design and implement solutions that align with business objectives.</li><li>Conduct workshops, interviews, and surveys to elicit requirements and gather feedback from stakeholders.</li><li>Develop and maintain project documentation, including requirements documents, use cases, and test plans.</li><li>Perform gap analysis to identify areas for improvement and recommend solutions to enhance business processes.</li><li>Assist with user acceptance testing (UAT) and provide support during the implementation and deployment phases.</li><li>Stay informed about the latest trends and best practices in the Power Platform/Dynamics 365 ecosystem and share knowledge with the team.</li></ul>Requirements:<ul><li>Bachelor's degree in Business Administration, Finance, Economics, Computer Science, or related field.</li><li>Proven experience as a Business Analyst or similar role.</li><li>Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.</li><li>Excellent communication and interpersonal skills with the ability to effectively interact with stakeholders at all levels.</li><li>Proficiency in data analysis tools and techniques, such as Excel, SQL, and data visualization tools (e.g., Tableau, Power BI).</li></ul>Job Types: Full-time, PermanentPay: RO300.000 - RO900.000 per month

Business Analyst

Kingdom World Trading SPC

Key Responsibilities:1. Project Technical Leadership:<ul><li>Act as the single technical authority for the EPH project.</li></ul><ul><li>Own all technical decisions across design, build, testing and go-live.</li></ul><ul><li>Translate business, regulatory and operational requirements to detailed technical</li></ul>solutions<ul><li>Serve as technical escalation point during the full project life cycle.</li></ul>2. Domestic and Cross-Border Payments Enablement:<ul><li>Lead technical delivery for ACH, RTGS, GCC RTGS, Instant Payments integrations.</li></ul><ul><li>Lead technical delivery for SWIFT CBPR+, SWIFT GO, SWIFT API Integrations</li></ul><ul><li>Define and validate ISO 20022 Message Structure and MT/MT transformations</li></ul><ul><li>Ensure Central Bank and SWIFT compliance for all payment flows</li></ul>3. Integrations with Core Banking via Middleware:<ul><li>Lead real-time and batch integration between EPH and Core Banking through ESB.</li></ul><ul><li>Ensure Exception handling and automated reconciliation between integrated systems.</li></ul>4. Integration with Customer &amp; Business Channels:<ul><li>Lead EPH integration through ESB with:</li></ul>o Mobile &amp; Internet Bankingo Branch / Teller Systemso Corporate and Business Banking platformso Host to Host and Swift API integrationso Instant/speed transfer integrationso Integration with AML, Sanction Screening, Fraud Management Systems5. Security, Compliance &amp; Audit Readiness:<ul><li>Ensure full project compliance with Central Bank regulations, SWIFT CBPR+, ISO 20022</li></ul><ul><li>Compliance with Bank Information security and cyber security policies.</li></ul><ul><li>Lead and support security reviews and penetration testing and remediation activities.</li></ul><ul><li>Support audit / regulatory inspection remediation activities</li></ul>6. Testing, Cutover and Go-Live:<ul><li>Define Test strategy and test data</li></ul><ul><li>Define and Govern SIT, UAT, performance, stress and failover testing.</li></ul><ul><li>End-to-end payment scenario testing</li></ul><ul><li>Integration testing with clearing networks and SWIFT</li></ul><ul><li>Data migration and reconciliation validation</li></ul><ul><li>Define, cutover, rollback and deployment plans</li></ul><ul><li>Lead parallel runs, production deployment.</li></ul>7. Project Documentation and Knowledge transfer:<ul><li>Own and maintain all mandatory project documentations including:</li></ul>o HLD, LLDo Interface and API specificationso Message Mapping and Transformation documentsOfficialThis Document is classified as Officialo Security and Architecture documentso DR &amp; BCP designo Test strategy and go live plano Lead structured handover to support teams.8. Vendor &amp; System Integrator Governance:<ul><li>Provide hands-on technical oversight of vendors and system integrators.</li></ul><ul><li>Review and approve technical designs, build deliverables, test results and security</li></ul>artifacts.<ul><li>Ensure delivery quality, regulatory compliance and architectural alignment.</li></ul>Qualifications &amp; Experience:<ul><li>Bachelor&rsquo;s degree in Computer Science, Information Technology, or related fields.</li></ul><ul><li>10-15 years of overall IT experience.</li></ul><ul><li>6-8 years in Payments Systems (Domestic and Cross Border &ndash; SWIFT, RTGS, ACH)</li></ul><ul><li>3-5 year as Project Technical Lead in Banking Transformation Programs</li></ul><ul><li>Proven delivery of at least one full Enterprise Payment Hub or SWIFT/ISO 20022 implementation</li></ul>Technical &amp; Functional Skills:<ul><li>Enterprise Payment Hub Platform.</li></ul><ul><li>SWIFT CBPR+, ISO 20022.</li></ul><ul><li>Domestic Payments (ACH, RTGS), Instant Payments/Speed Transfers</li></ul><ul><li>Knowledge of Core Banking Integration (real-time &amp; batch) and Middleware (ESB)</li></ul><ul><li>API, Micro Services,</li></ul><ul><li>Messages Queues (IBM MQ, Kafka)</li></ul><ul><li>Database: Oracle, MS SQL</li></ul><ul><li>Linux environments</li></ul><ul><li>Security: Encryption, Certificates, RBAC, Key Management</li></ul>Domain Knowledge:<ul><li>Domestic clearing and settlement</li></ul><ul><li>Cross-border correspondent banking</li></ul><ul><li>Payment validation and orchestrations</li></ul><ul><li>Account posting and reconciliation</li></ul><ul><li>Regulatory compliance for local &amp; international payments</li></ul>Soft Skills &amp; Leadership<ul><li>Strong technical ownership and delivery mindset</li></ul><ul><li>Strong verbal and written communication with technical and non-technical stakeholders.</li></ul><ul><li>Excellent Stakeholder management</li></ul><ul><li>Strong documentation and presentation skills.</li></ul><ul><li>Ability to work under regulatory and go-live pressure</li></ul>Job Type: Full-timePay: RO800.000 - RO1,400.000 per month

Project Technical Lead - Enterprise Payments Hub

The Project Technical Lead will lead the end-to-end technical implementation, migration and integration of a Sanction Screening vendor solution. The role ensures regulatory compliance, system stability, secure integration and business continuity across all customer and payment screening channels. Key Responsibilities: 1. Project Technical Leadership: &bull; Act as the single technical authority for the Sanction Screening project. &bull; Own all technical decisions across design, build, testing and go-live. &bull; Translate business, regulatory and operational requirements to detailed technical solutions 2. Project Implementation and Delivery: &bull; Act as the technical owner of the project from design through go-live. &bull; Coordinate all technical activities with vendor and system integrator teams &bull; Govern system builds and environment setup plans &bull; Ensure audit traceability and data integrity &bull; Manage Parallel run, final cutover and safe decommissioning of legacy system. 3. System Integration: &bull; Lead Integrations with: o Payment Platforms (SWIFT, RTGS, ACH, Instant Payments) o Enterprise Payment Hub o Customer/Business Channels o Faud Management Systems o Middleware / ESB / API gateway &bull; Ensure support for ISO 20022, SWIFT MT/MX and local payment formats &bull; Oversee secure real-time and batch data exchange 4. Compliance, Regulatory &amp; Security Controls: &bull; Ensure alignment with Central Bank and regulatory requirements &bull; International sanctions lists (UN, OFAC, EU, HMT etc.) &bull; Compliance with Bank Information security and cyber security policies. &bull; Lead and support security reviews and penetration testing and remediation activities. 5. Testing &amp; Quality Assurance &bull; Define Test strategy and test data &bull; Define and Govern SIT, UAT, performance, stress and failover testing. &bull; End-to-end payment screening scenario testing &bull; Integration testing with SWIFT and Other Payment channels &bull; Support Security and vulnerability testing &bull; Ensure screening accuracy, alert quality and response-time SLAs. 6. Project Documentation and Knowledge transfer: &bull; Own and maintain all mandatory project documentations including: o HLD, LLD o Interface and API specifications o Message Mapping and Transformation documents o Security and Architecture documents o DR &amp; BCP design o Test strategy and go live plan Official This Document is classified as Official o Lead structured handover to support teams. 7. Stakeholder &amp; Vendor Management: &bull; Act as primary technical interface between IT, compliance, operations and business teams. &bull; Act as the technical coordinator with vendor and external system integrators. &bull; Manage technical risks, dependencies and escalations. Qualifications &amp; Experience: &bull; Bachelor&rsquo;s degree in Computer Science, Information Technology, or related fields. &bull; 10+ years of overall IT experience. &bull; 5+ years in Technical Lead/ Project Technical Lead role &bull; Proven experience implementing sanction screening / AML systems &bull; Strong experience in legacy system replacement and migration projects Payments &amp; Sanction Screening Domain Knowledge: &bull; Solid understanding of Name and Transaction Screening &bull; Understanding of Sanctions, PEP and other Black Lists used for transaction screening &bull; Experience in optimization and fine tuning of Sanction Screening solutions for the efficiency and performance. &bull; Experience in integrating sanction screening solution with payment systems and customer/business channels &bull; Working knowledge of Domestic Payments (ACH, RTGS) and Instant Payments/Speed Transfers &bull; Experience in Cross-border Payments - SWIFT ISO 20022 MX Messages related to CBPR+ and MT messages related to categories such as payments, trade, treasury etc. &bull; In-depth knowledge and field level understanding of SWIFT MT and MX message formats. &bull; Experience in implementing application security and vulnerability fixes. Technical Skills: &bull; High level programming knowledge (java/.net, SQL/PL-SQL, Json, Shell scripting /java scripting). &bull; Knowledge of Middleware / ESB platform &bull; Sanction Screening Systems &bull; API, Micro Services, &bull; REST &amp; SOAP APIs &bull; Messages Queues (IBM MQ, Kafka) &bull; Database: Oracle, MS SQL &bull; Linux environments &bull; Security: Encryption, Certificates, RBAC, Key Management Soft Skills &amp; Leadership: &bull; Strong technical leadership and ownership &bull; Excellent communication with business, compliance and regulators. &bull; Ability to translate regulatory requirements into technical solutions. &bull; Strong problem solving and analytical thinking &bull; Ability to work under tight regulatory deadlines &bull; Effective vendor and stakeholder management. &bull; Strong documentation, reporting and presentation skills.Job Type: Full-timePay: RO700.000 - RO1,500.000 per month

Project Technical Lead – Sanction Screening System Implementation

BURHAN OIL AND TRADE SERVICES

Job Title: Civil Project ManagerLocation: Oman Industry: Oil &amp; Gas / Construction / Infrastructure Experience: 6 to 8+ years Education: Bachelor's degree in Civil Engineering or related field (Master&rsquo;s degree in Project Management is a plus)Job SummaryBurhan Oil and Trade Services is seeking an experienced Civil Project Manager to lead and oversee civil engineering projects across Oil &amp; Gas, infrastructure, and construction sectors. The ideal candidate should have a proven track record in managing end-to-end project execution including estimation, planning, scheduling, budgeting, client coordination, and team leadership. Experience in Oman and working on Petroleum Development Oman (PDO) sites is highly preferred. This role demands strong project management skills, commercial acumen, and strict adherence to PDO standards, safety protocols, and regulatory compliance.Key Responsibilities&middot; Lead and manage the planning, execution, and delivery of civil construction and infrastructure projects.&middot; Oversee project budgets, schedules, and resources to ensure timely and cost-effective completion.&middot; Develop project execution plans, risk assessments, and mitigation strategies.&middot; Supervise preparation of BOQs, tenders, estimation, and contract documents, ensuring accuracy and compliance.&middot; Coordinate with clients, consultants, PDO representatives, subcontractors, and suppliers.&middot; Monitor site progress through regular inspections, reporting, and project review meetings.&middot; Ensure strict adherence to PDO standards, safety regulations, and quality benchmarks.&middot; Manage project billing, Interim Payment Certificates (IPCs), and financial tracking.&middot; Resolve commercial, contractual, and technical issues with proactive solutions.&middot; Lead and mentor project teams, ensuring high performance and professional development.&middot; Prepare and present monthly progress reports, cost control updates, and client deliverables.&middot; Ensure project documentation, approvals, and handover processes are completed efficiently.Required Skills &amp; Qualifications&middot; 6 to 8+ years of proven project management experience in civil construction, Oil &amp; Gas, and infrastructure projects.&middot; Strong expertise in estimation, project planning, cost estimation, contract management, and execution.&middot; Proficiency in AutoCAD, MS Project / Primavera, E-Massah, and MS Office.&middot; Demonstrated ability to manage multidisciplinary teams and subcontractors.&middot; In-depth knowledge of PDO on-plot and off-plot project execution standards.&middot; Strong leadership, analytical, and problem-solving skills.&middot; Excellent communication, client-handling, and negotiation skills.&middot; Ability to work in a fast-paced, high-pressure environment.Preferred Qualifications&middot; Experience in Oman with PDO contracts and approvals.&middot; Master&rsquo;s degree in Project Management or PMP certification.&middot; PG Diploma in Piping Engineering / Primavera Planning certification.&middot; Prior experience with procurement, commercial maintenance projects, and Oil &amp; Gas infrastructure development.Compensation &amp; Benefits&middot; Visa: Company-sponsored visa.&middot; Medical: GAMCA medical reimbursement + company-provided medical insurance.&middot; Transport &amp; Communication: Company vehicle, petrol allowance, and SIM card.&middot; Family Assistance: Support for family sponsorship/assistance if required.&middot; Annual Leave &amp; Travel: 2 months annual leave with round-trip flight ticket after 2 years of continuous service.How to ApplyInterested candidates can send their CVs to hr@burhanservices.com with the subject line: &quot;Application for Civil Project Manager - Oman&quot;Job Type: Full-timePay: RO500.000 - RO800.000 per monthWork Location: In person

Project Manager -Civil

Main Role (Overall Accountability) Responsible for the delivery of the governance/IT projects, which will involve managing a number of projects related to the landscape of Governance, risk and compliance. Coordinate with teams who are working on the various projects and status update on the project progress. Principal Accountabilities Scope of Work for Sr Project Manager Define the projects controls, that is the processes, procedures, reporting, etc., to manage the project. Plan the overall projects and monitor progress to make sure that milestones are being met across the various project. Manage the projects budget. Manage the risks and issues that might and do arise over the course of the project life cycle, as well as take measures to correct them when they occur. Manage stakeholders who are involved in the projects. Make sure deliverables are aligned across the projects. Formulate, organize and monitor inter-connected projects Decide on suitable strategies and objectives. Coordinate cross-project activities. Develop and control deadlines, budgets and activities. Should be well versed with knowledge in areas of Disaster Recovery, Data Security, Access Governance, Business Continuity management, Infrastructure and Network Standards Prepare reports for Management Ensure that all PMO governance and user requirements (stated as well as implied) are met. Ensuring delivery of projects in agreed time, resources and budget Ensuring Project Steering Committees and Project Working Committees meetings and adequate Project reporting Key Interaction Individual / Entity Purpose Official This Document is classified as Official Project Team Project Progress Review, facilitate for planning, Manage Risks Sponsors, Project Steering Committee, Department Heads Project Updates, Decision Making and Issue Management Vendors Inviting Proposals, Negotiating Contracts, Project Progress Review, Un‐resolved issues External Bodies (Regulators, Auditors, CMA..etc) Getting requirements and Compliance Personnel Specifications Omani nationals preferred Experience of 7+ years in Project Management in a reputed organization handling retail banking or financial services sector related projects. Experience related to managing projects involving changes in existing processes, products as well as setting up of new business verticals, along with IT related projects will be a key added advantage. Good communication skills and interpersonal skills Good analytical, planning, implementation and time management skills Proven experience as a Senior Project Manager Thorough understanding of project management techniques and methods Excellent Knowledge of performance evaluation &amp; change management principles Knowledge of retail banking systems and working knowledge of project management software (MS Project etc.) is desired. Outstanding leadership and organizational skills Excellent team management ability Strong understanding of retail banking products and services, Oman banking landscape, retail banking processes, and local regulatory requirements. Strong problem solving, organizational and analytical skills, as well as the ability to adapt and work round obstacles to get things done. Ability to understand and respond to the drivers and concerns of both business and technical colleagues. Advantage: 1. Understanding of GRC workflow, digital mobile banking, CRM initiatives, Customer experience projects. 2. Should be either PMP or Prince2 certified. 3. Certification in ITIL and COBIT is an added advantage 4. Strong working experience in MS projects 5. Strong experience in working with the large organization, multiple stakeholders, and big agencies. 6. Excellent organizational and planning skills, with an ability to multitask in a busy environment with multiple contacts.Job Type: Full-timePay: RO700.000 - RO1,800.000 per month

Senior Project Manager

talabat

<div>
 Since launching in Kuwait in 2004, talabat, the leading on-demand food and Q-commerce app for everyday deliveries, has been offering convenience and reliability to its customers. talabat&rsquo;s local roots run deep, offering a real understanding of the needs of the communities we serve in eight countries across the region.
 
 
 We harness innovative technology and knowledge to simplify everyday life for our customers, optimize operations for our restaurants and local shops, and provide our riders with reliable earning opportunities daily.
 
 
 Here at talabat, we are building a high-performance culture through engaged workforce and growing talent density. We're all about keeping it real and making a difference. Our 6,000+ strong talabaty are on an awesome mission to spread positive vibes. We are proud to be a multi-great place to work award winner.
 
 
 
 Job Description
 
 
 
 
 Role Summary
 
 
 
 We&rsquo;re looking for a Sr. Specialist Retail Media Partnership to join the team and focus on growing our own Grocery Store &ldquo;tMart&rdquo;, which is the region&rsquo;s first cloud store concept offering 30-minute delivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!
 
 
 
 What&rsquo;s On Your Plate?
 
 
 
 <ul>
 <li>
 Own talabat mart country trade campaign strategy and calendar in alignment with country commercial lead.
 </li>
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 Drive sales of NMR solutions to suppliers and achieve sales targets.
 </li>
 <li>
 Plan, project manage and measure all talabat mart campaigns.
 </li>
 <li>
 Work closely with Category and Grocery Marketing on opportunities to grow sales and surface assortments and promotions.
 </li>
 <li>
 Support in management of creative production for trade-driving campaigns
 </li>
 <li>
 Set up media assets in app inc. campaign landing pages, banners, boosted SKUs
 </li>
 <li>
 Plan and execute tailored and targeted campaigns to drive growth
 </li>
 <li>
 Coordinate between commercial teams and marketing teams to align on featured promotions and products.
 </li>
 <li>
 Proactively recommend and support in the development and implementation of new strategies to boost volume growth, while keeping margins on target
 </li>
 <li>
 Analyze all on-going campaigns, including daily tracking of performance and budget management
 </li>
 <li>
 Execute all aspects of the life-cycle management process.
 </li>
 <li>
 Conduct and implement a competitive intelligence and market insights review process
 </li>
 <li>
 Analyze data sets to identify consumer and market trends, and suggest high impact growth strategies
 </li>
 <li>
 Work with the Marketing team to develop content to drive brand awareness, sessions, new customer acquisition and orders
 </li>
 <li>
 Work with CRM and Performance teams to identify and track campaign success in delivering business objectives, analyze relevant data streams to lead improvements
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 What Did We Order?
 
 
 
 <ul>
 <li>
 At least 3 years of experience in campaign management/ marketing/ category management within E-commerce/ FMCG/ Grocery retailers
 </li>
 <li>
 Good Communication and interpersonal skills
 </li>
 <li>
 Proficiency in MS Excel
 </li>
 <li>
 Proficiency in English Language, Arabic preferred
 </li>
 <li>
 Strong analytical skills, experience with data visualization software is a plus (Looker, Tableau)
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 As part of the talabat team:
 
 
 <ul>
 <li>
 You will also experience exciting opportunities for professional and personal growth and recognition.
 </li>
 <li>
 Monthly talabat credit to spend in the app, however you want.
 </li>
 <li>
 Parental leave.
 </li>
 <li>
 Working with the team, building the fastest-growing, largest and most valuable network of online food ordering services.
 </li>
 <li>
 Our colleagues at talabat come from every corner of the globe, working in diverse, cross-cultural teams.
 </li>
 <li>
 Sponsored healthcare and gym membership.
 </li>
 </ul>
</div>

Sr. Specialist Retail Media Partnerships

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