deputy general manager - network operations & support Jobs in Mumbai

deputy general manager - network operations & support

assistant manager - network operations & support Jobs in Mumbai

assistant manager - network operations & support

associate - operations

customer service executive - network operations & support Jobs in Mumbai

customer service executive - network operations & support

operations manager

network operations manager

Tata Communications

<div>
 
 About The Company
 
 
 
 Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications
 
 
 
 Job Description
 
 
 
 <ul>
 <li>
 Responsible for driving network operations and maintenance in the respective areas of Network/SDWAN/Cloud &amp; security/Unified Collaboration/Mobility &amp; IoT/other domains with the objective of minimizing downtime of network infrastructure, providing quality of network, resolving network issues, and cost effectively enhancing customer experience. The role will involve- planning and implementing network improvement projects, managing network operations, network analysis, bringing in process &amp; cost level improvements. This is a tactical role which has a significant mid-term impact on the business unit
 </li>
 <li>
 s overall results.
 
 
 </li>
 </ul>
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Lead domain specific operations team to meet the uptime targets.
 </li>
 <li>
 Manage network operations and maintenance, this may include marine cables, network equipment
 </li>
 <li>
 s, facility, security operations for all sites and network.
 </li>
 <li>
 Ensure timely identification &amp; fixing of network failures, review repeat issues to ensure permanent remedial actions are taken.
 </li>
 <li>
 Lead and drive operational review meetings with vendors.
 </li>
 <li>
 Develop tactics for improving operation efficiencies while improving service levels, employee retention and operational costs.
 </li>
 <li>
 Provide direction and escalation support to 24/7 NOC team.
 </li>
 <li>
 Manage difficult customer situations
 </li>
 <li>
 respond promptly to customer needs
 </li>
 <li>
 respond to requests for service and assistance.
 </li>
 <li>
 The role will lead a large team.
 
 
 </li>
 </ul>
 Desired Skill sets
 
 
 <ul>
 <li>
 Extensive experience in operations and project implementation of network technology
 </li>
 <li>
 Customer experience management
 </li>
 <li>
 Understanding of domain and related technologies
 </li>
 </ul>
</div>

Sr. Manager - Network Operations & Support

Lenovo

<div>
 We are Lenovo. We do what we say. We own what we do. We WOW our customers.
 
 
 Lenovo is a US$69 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world&rsquo;s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo&rsquo;s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).
 
 
 This transformation together with Lenovo&rsquo;s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Lead, supervise, and mentor a team of technicians responsible for network operations, data center activities, and end-user device support.
 </li>
 <li>
 Ensure all team members are properly trained on processes, technical tasks, and customer service expectations.
 </li>
 <li>
 Support the engineers for day to day BAU operations activities on DC and Network.
 </li>
 <li>
 Performance monitoring and reporting.
 </li>
 <li>
 Customer service and escalation management.
 </li>
 <li>
 Assisting the team members with Network and DC operations and issues.
 </li>
 <li>
 Strong technical background on PC, datacenter and Network fundamentals.
 </li>
 <li>
 Customer handling, Updating / Closer of Ticket in Ticketing Tool, Operating from Customer place (Onsite anywhere in India).
 </li>
 <li>
 Self-motivated, detail-oriented and organized. Professional, confident and enthusiastic team player with a flexible can-do attitude.
 </li>
 <li>
 Ability to remain calm under pressure.
 </li>
 <li>
 Ability to form networks with staff at all levels and influence effectively.
 </li>
 <li>
 Customer service focused, and able to liaise and influence staff at all levels.
 </li>
 <li>
 Excellent work ethic and the ability to thrive in a time-sensitive environment.
 </li>
 <li>
 Flexible and adaptable to fluctuating workflow levels.
 </li>
 <li>
 Excellent interpersonal, organizational, and presentation skills.
 </li>
 <li>
 Should exhibit Punctuality.
 </li>
 <li>
 Should be able to follow instructions as well as take responsibility for the actions.
 </li>
 <li>
 Acts as a mentor and share knowledge to the team members.
 </li>
 <li>
 Excellent organizational skills with the ability to priorities workload.
 </li>
 <li>
 Ensure Resource availability by proper Work force management and work plan creation.
 </li>
 <li>
 Giving suggession to higher management for smooth running / automating operation.
 
 
 </li>
 </ul>
 
 We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.
 
</div>

Operations Manager / Shift Lead

<div>
 
 About The Company
 
 
 
 Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications
 
 
 SMW4 CLS Sr Exe is mainly responsible for 24x7 Operation &amp; Maintenance of wet plant and dry plant equipment&rsquo;s at landing station as well as submarine cables Networks. Responsible for traffic monitoring and fault analysis and its rectification, Call Handling &amp; Complaints management, Planned and unplanned activities management and timely &amp; regular updates, Compliance to JSMD Guidelines and maintaining MTTR, Active coordination with Cable stations, NOC &amp; vendors to resolve system related problems, Circuit provisioning, activation, De-activation and testing and Coordination with cross-functional teams to adhere to the defined processes.
</div>

Assistant Manager - Network Operations & Support

BSH Home Appliances Group

<div>
 
 
 Job Opportunity: Branch Manager (West)- PCP
 
 
 
 
 Location:
 
 Maharashtra, Gujarat, and Madhya Pradesh-Chhattisgarh
 
 
 
 Company:
 
 BSH Household Appliances Manufacturing Pvt. Ltd.
 
 
 
 
 
 
 About the Role:
 
 
 
 We are seeking a dynamic and experienced Branch Manager to oversee our operations in the West region. This position will be pivotal in driving sales revenue, managing trade marketing initiatives, developing channels, and ensuring branch profitability.
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Plan, forecast, execute, monitor, and review retail and distribution sales strategies for the branch.
 </li>
 <li>
 Achieve sales targets, expand the channel network, manage schemes, and ensure profitability.
 </li>
 <li>
 Build and maintain an efficient sales operations process and strong channel engagement.
 </li>
 <li>
 Manage outstanding debts per company policy and drive trade marketing activities in collaboration with the marketing team.
 </li>
 <li>
 Enhance the productivity of the sales team, set performance metrics, and facilitate training to develop competencies.
 </li>
 </ul>
 
 
 Qualifications:
 
 
 <ul>
 <li>
 
 Experience:
 
 10-15 years in retail sales (Distributor, LRT, and ERT).
 </li>
 <li>
 
 Knowledge:
 
 Strong understanding of retail management, channel development, customer relationship management, and market intelligence.
 </li>
 </ul>
 
 
 Required Competencies:
 
 
 <ul>
 <li>
 Continuous improvement mindset
 </li>
 <li>
 Entrepreneurial spirit and accountability
 </li>
 <li>
 Strong communication and relationship-building skills
 </li>
 <li>
 Ability to inspire and empower team members
 </li>
 </ul>
 
 
 Communication Links:
 
 
 <ul>
 <li>
 Daily collaboration with internal teams (Commercial, Customer Service, Marketing, and Category teams).
 </li>
 <li>
 Regular interaction with external partners (dealers and distributors).
 </li>
 </ul>
 
 
 Ready to Join Us?
 
 
 
 If you&rsquo;re passionate about driving sales and team success in a dynamic market, we want to hear from you!
 
 
 
 
 
 
 #Hiring #BranchManager #Sales #Marketing #JobOpportunity #BSH
 
 
</div>

Branch Manager- West

Explore 202+ Network operations manager in Mumbai this November. Find roles across top companies and apply now to boost your career.

202 network operations manager jobs IN Mumbai

Deputy General Manager - Network Operations & Support

Sr. Manager - Network Operations & Support

Deputy General Manager - Network Operations & Support

Operations Manager / Shift Lead

Customer Service Executive - Network Operations & Support

Assistant Manager - Network Operations & Support

Branch Manager- West