assistant manager

contracts manager

operations executive

area operations manager

assistant manager - crm

operations manager

Licious

<div>
 
 We are Licious and we are a Bengaluru based meat and seafood company founded in 2015 by Abhay Hanjura and Vivek Gupta, our founders, foodies and friends. We pride ourselves on being India&rsquo;s most successful D2C food-tech brand operating in 20 cities across the country delighting over 32 lac customers with our de-
 
 licious
 
 fresh meat and seafood!
 
 
 Think you have what it takes to be the
 
 magic ingredient
 
 in the recipe that is Licious? Read on&hellip;
 
 
 
 
 
 
 
 What Makes the Role Meaty
 
 
 <ul>
 <li>
 ?Manage 100+ delivery riders and 30+ hub staff, including packers and support crew
 </li>
 <li>
 .Build and maintain a high-performing team through training, coaching, and performance management
 </li>
 <li>
 .Lead recruitment, interviews, onboarding, and on-the-job training for new hires
 </li>
 <li>
 .Implement and enforce Standard Operating Procedures (SOPs) for hub operations
 </li>
 <li>
 .Plan and optimize resources for cost-effective, timely order fulfillment
 </li>
 <li>
 .Monitor dispatch accuracy, delivery timeliness, and rider performance, resolving issues promptly
 </li>
 <li>
 .Ensure safety, policy compliance, and regulatory adherence; manage CAPA for escalations
 </li>
 <li>
 .Analyze operational metrics to identify bottlenecks and improve efficiency
 </li>
 <li>
 .Prepare performance reports with actionable insights for leadership
 </li>
 <li>
 .Communicate effectively in Marathi, Hindi, and English; adapt to new tools, processes, and technologies
 </li>
 </ul>
 
 
 
 
 
 .
 
 We hope that yo
 
 
 <ul>
 <li>
 u:Have 4&ndash;6 years of experience in last-mile logistics, supply chain, e-commerce, or related operational role
 </li>
 <li>
 s.Possess proven leadership skills in managing large ground teams in a fast-paced environmen
 </li>
 <li>
 t.Understand hub management, delivery logistics, and process optimization thoroughl
 </li>
 <li>
 
 y.Are proficient in Marathi, Hindi, and English (both spoken and written
 
 </li>
 <li>
 ).Are willing to work on-site and in shifts as require
 </li>
 </ul>
 
 
 
 d.
</div>

Area Operations Manager

Lenovo

<div>
 We are Lenovo. We do what we say. We own what we do. We WOW our customers.
 
 
 Lenovo is a US$69 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world&rsquo;s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo&rsquo;s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).
 
 
 This transformation together with Lenovo&rsquo;s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Lead, supervise, and mentor a team of technicians responsible for network operations, data center activities, and end-user device support.
 </li>
 <li>
 Ensure all team members are properly trained on processes, technical tasks, and customer service expectations.
 </li>
 <li>
 Support the engineers for day to day BAU operations activities on DC and Network.
 </li>
 <li>
 Performance monitoring and reporting.
 </li>
 <li>
 Customer service and escalation management.
 </li>
 <li>
 Assisting the team members with Network and DC operations and issues.
 </li>
 <li>
 Strong technical background on PC, datacenter and Network fundamentals.
 </li>
 <li>
 Customer handling, Updating / Closer of Ticket in Ticketing Tool, Operating from Customer place (Onsite anywhere in India).
 </li>
 <li>
 Self-motivated, detail-oriented and organized. Professional, confident and enthusiastic team player with a flexible can-do attitude.
 </li>
 <li>
 Ability to remain calm under pressure.
 </li>
 <li>
 Ability to form networks with staff at all levels and influence effectively.
 </li>
 <li>
 Customer service focused, and able to liaise and influence staff at all levels.
 </li>
 <li>
 Excellent work ethic and the ability to thrive in a time-sensitive environment.
 </li>
 <li>
 Flexible and adaptable to fluctuating workflow levels.
 </li>
 <li>
 Excellent interpersonal, organizational, and presentation skills.
 </li>
 <li>
 Should exhibit Punctuality.
 </li>
 <li>
 Should be able to follow instructions as well as take responsibility for the actions.
 </li>
 <li>
 Acts as a mentor and share knowledge to the team members.
 </li>
 <li>
 Excellent organizational skills with the ability to priorities workload.
 </li>
 <li>
 Ensure Resource availability by proper Work force management and work plan creation.
 </li>
 <li>
 Giving suggestion to higher management for smooth running / automating operation.
 
 
 </li>
 </ul>
 
 We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.
 
</div>

Operations Manager / Shift Lead

DOHA BANK

<div>
 
 
 1. Role Objective
 
 
 
 
 
 
 The Head of Operations will direct and oversee the Operations department of India branches, encompassing Treasury Back Office, Trade Finance, Branch Operations, and Administration. The incumbent will direct the respective units to ensure that the approved processes, procedures and systems are methodically followed by employees to deliver an efficient service to internal and external customers, ensuring that the related financial and operational risks are mitigated. The incumbent will drive the development and implementation of process and efficiency improvement initiatives and direct the team in robust cross-functional efforts to meet the short, medium- and long-term strategies / KPIs of the department and implementation
 
 
 of industry best practices, to attain competitive edge.
 
 
 
 
 
 
 2. Detailed Roles and Responsibilities:
 
 
 
 
 STRATEGIC
 
 
 
 &middot; Work closely with the CMI in formulation of and oversee effective implementation of the strategic plans pertaining to Treasury, Trade Finance, Branch Operations, IT and Administration units, in line with the Bank&rsquo;s strategic business objectives and Industry best practices.
 
 
 &middot; Contribute to the research, analysis and ideas for the development of Doha Bank&rsquo;s overall Operations and Transformational strategy, to ensure that India Operations initiatives are appropriately integrated and aligned.
 
 
 &middot; Constantly update self on business, economic, and competitive scenario, and recommend adequate suggestions/insights to the CMI, as appropriate.
 
 
 &middot; Update self on the regulatory requirements/changes set by RBI and relevant government bodies, and, make adequate changes in the department, including but not limited to staffing of employees, department deliverables etc.
 
 
 &middot; Develop and maintain robust working relationships with internal/external stakeholders of Doha Bank to facilitate operational requirements.
 
 
 &middot; Monitor and oversee the development of budget for the department, monitor variations and direct budget compliance and related documentation, in line with internal guidelines.
 
 
 &middot; Represent Doha Bank at external events, ensuring optimization of Operations opportunities.
 
 
 &middot; Ensure maintenance of highest standards of professional conduct, ethics and integrity in the provision of services in the department.
 
 
 &middot; Schedule, attend, and ensure that the actionable points, if any, arising out of the India Management Committee meetings are promptly completed by the respective teams in a timely manner.
 
 
 
 
 
 
 OPERATIONAL
 
 
 
 &middot; Oversee the design of the Operational governance framework of the India branches, in close coordination with the Chief Country Manager.
 
 
 &middot; Develop and/or improve, as appropriate, policies and procedures for the various Operations units, in line with department and organizational objectives.
 
 
 &middot; Ensure that the observations related to the Operations area in the Risk Assessment Report (RAR), Major Areas of Non-Compliance (MANC) and Risk Mitigation Plan (RMP) issued by RBI are rectified promptly by the team, within timelines prescribed by RBI.
 
 
 &middot; Oversee the development and implementation of Key Performance Indicators (KPIs) for the department, for performance monitoring and quality measurement purposes and monitor achievements on periodic basis.
 
 
 &middot; Monitor and direct the team to ensure accurate processing of Operations transactions, along with prompt resolution of internal/external customer enquiries/issues within agreed timescales.
 
 
 &middot; Oversee the formulation and implementation of operational service level agreements with clear guidelines/ standards and direct consistent delivery of various operations/services across the branches.
 
 
 &middot; Monitor performance of various units against approved service level agreements, highlight inconsistencies and develop/oversee implementation of remediation initiatives, in coordination with the respective Unit employees.
 
 
 &middot; Oversee monitoring system across the units and ensure audit, compliance, procedural control and safety measures are consistently followed by all the employees and implement corrective actions, as and when needed.
 
 
 &middot; Monitor and develop plans for enhancing the effectiveness of existing reporting processes and procedures, in coordination with the respective stakeholders.
 
 
 &middot; Direct the team in evaluation of products/ services, as applicable, from an operational perspective and provide recommendations, if any, to improve the effectiveness/ efficiency.
 
 
 &middot; Monitor to ensure completion and submission of all periodic reports/ database of all transactions to the respective stakeholders, in compliance with local regulations and audit/ procedural requirements, in a timely manner.
 
 
 &middot; Direct accurate processing of all Operational transactions/services, along with prompt resolution of internal/external customer enquiries/issues within agreed timescales.
 
 
 &middot; Monitor to ensure Operations employees comply/adhere to the policies/ procedures, laws and regulations, as applicable.
 
 
 &middot; Direct and monitor the business continuity planning/ contingency planning efforts with respect to various units within the Operations department.
 
 
 &middot; Ensure the recommendations made by the Internal Audit and Compliance functions as well as the external auditors as part of their reviews are timely actioned, and duly reported, as needed, to the extent these relate to areas under the incumbent&rsquo;s purview.
 
 
 &middot; Oversee the development and timely implementation of leading industry practices in coordination with the respective stakeholders, as and when applicable.
 
 
 &middot; Monitor and assess activity reports pertaining to the various of the Operations units, as applicable, to ensure adequate monitoring controls are followed.
 
 
 &middot; Review, validate and/ or report, as applicable, major transactions of high amounts/ complex nature or suspicious, in line with the approved procedures.
 
 
 &middot; Direct the development and monitor implementation of cost-effective technology solutions / outsourcing opportunities /quality assurance programs to support the Bank&rsquo;s products and services and increase organizational effectiveness, safeguarding the Bank&rsquo;s interests.
 
 
 &middot; Attend Management level committee meetings, as applicable, to elaborate/ move towards achieving Operations strategies.
 
 
 &middot; Monitor and promptly update the management on significant developments, critical issues and/or proposals related to Operations department deliverables.
 
 
 &middot; Monitor the overall performance with respect to operational systems / processes within the various units to promote service excellence.
 
 
 &middot; Collaborate/ partner with various internal departments, as applicable, in support of strategic/ operational requirements related to the various units.
 
 
 &middot; Perform continuous review to ensure that the department is sufficiently staffed and report on resource requirements, in line with projected plans on account of department deliverables.
 
 
 &middot; Identify/report on operational requirements and direct the roll out of existing system enhancements/ automation projects for streamlining the current practices.
 
 
 &middot; Lead special projects within the department, managing varied aspects including project deliverables, resource allocation, quality assurance, periodic evaluations and assessments.
 
 
 &middot; Contribute towards and direct the design and development of an effective change management framework and processes enabling to assess the impact of the change and in internal/external communications.
 
 
 &middot; Evaluate/ monitor quotations and approval for new/maintenance/ service-related requests related to DB assets /rented properties, in line with the approved policies.
 
 
 &middot; Network with the Legal counsel to ensure that country specific legal risks are duly studied and dealt with, on a case to case basis.
 
 
 &middot; Maintain highest standards of confidentiality, professional conduct, ethics and integrity in the provision of services within the function.
 
 
 
 
 
 
 PEOPLE MANAGEMENT
 
 
 
 &middot; Supervise direct reports in their day-to-day tasks and guide them in managing their performance by providing appropriate feedback and counseling. Provide recommendations to CMI on hiring and promotions.
 
 
 &middot; Support the recruitment team in screening candidates sourced for the department, in accordance with the job specifications/requirements.
 
 
 &middot; Allocate work deliverables, support and engage employees in the department in efficient operations and provide constructive and timely feedback to enhance performance.
 
 
 &middot; Support the employees of the function for setting career goals/paths, in alignment with the department and organizational objectives.
 
 
 &middot; Assess performance and learning needs of employees within the department and impart adequate training/coaching, as appropriate.
 
 
 &middot; Conduct periodic performance reviews and annual appraisal activities for the employees within the department.
 
 
 &middot; Work closely with the HR team in implementing corrective actions/disciplinary procedures on account of employee nonconformance with the policies/procedures/ performance goals.
 
</div>

Head of Operations

Adani Airport Holdings Ltd

<div>
 
 About Business
 
 
 
 
 JOB DESCRIPTION
 
 
 
 
 Adani Group
 
 : Adani Group is a diversified organisation in India comprising 10 publicly traded companies. It has created a world class logistics and utility infrastructure portfolio that has a pan-India presence. Adani Group is headquartered in Ahmedabad, in the state of Gujarat, India. Over the years, Adani Group has positioned itself to be the market leader in its logistics and energy businesses focusing on large scale infrastructure development in India with O &amp; M practices benchmarked to global standards. With four IG rated businesses, it is the only Infrastructure Investment Grade issuer in India.
 
 
 
 Adani Airports Holding Limited
 
 : Adani Airports Holding Limited is reshaping the aviation landscape, transforming airports into dynamic hubs of connectivity, innovation, and service excellence. By prioritizing passenger experience, leveraging state-of-the-art technology, and enhancing operational efficiency, we are redefining airport infrastructure across India. Our vision is to create world-class airports that serve as gateways to regional development and global connectivity, positioning Adani Airports as a leader in the aviation sector with a focus on sustainable growth and community impact.
 
 
 
 Job Purpose:
 
 Duty Manager - Terminal Operations is responsible for the overall management and supervision of terminal operations during a specific shift. This role involves coordinating staff, resolving issues, ensuring passenger satisfaction, and maintaining a safe and secure environment while optimizing operational efficiency.
 
 
 
 Responsibilities
 
 
 
 
 Terminal Operations Shift Management:
 
 
 
 <ul>
 <li>
 Oversees all terminal operations during the assigned shift, ensuring smooth passenger flow and on-time departures &amp; coordinates with other departments for efficient operations.
 </li>
 <li>
 Manages staff schedules and assignments to optimize resource utilization.
 
 
 </li>
 </ul>
 
 Lounge Management And Customer Service
 
 
 
 <ul>
 <li>
 Delivers exceptional customer service by assisting passengers with their needs and resolving issues promptly &amp; builds positive relationships with passengers to enhance the overall airport experience.
 </li>
 <li>
 Assist in the management of reserved lounges, ensuring a high standard of service and a seamless experience for passengers.
 
 
 </li>
 </ul>
 
 Trolley Operations And Asset Management
 
 
 
 <ul>
 <li>
 Oversee the management and maintenance of trolley operations, ensuring availability and cleanliness.
 </li>
 <li>
 Assist in managing the asset lifecycle, including regular checks and prompt reporting of any defects or damages.
 
 
 </li>
 </ul>
 
 Golf Cart And Inter Terminal Coach Operations
 
 
 
 <ul>
 <li>
 Coordinate the timely deployment and safe operation of golf carts and inter-terminal coaches.
 </li>
 <li>
 Ensure service levels are met, track performance scores, and address any complaints or operational issues promptly.
 
 
 </li>
 </ul>
 
 Staff Supervision
 
 
 
 <ul>
 <li>
 Provides leadership and guidance to the terminal operations team during the shift &amp; monitors staff performance and addresses issues promptly.
 </li>
 <li>
 Ensures adherence to operational procedures and standards among staff members.
 
 
 </li>
 </ul>
 
 Vendor Management
 
 
 
 <ul>
 <li>
 Manage operational aspects related to vendor management, golf cart management, baggage and shopping trolley management, Baggage Handling System (BCS) management, and inter-terminal coach management to ensure smooth operations and enhancing passenger experience within terminal
 </li>
 <li>
 Monitor vendor performance and address any discrepancies to maintain operational standards.
 
 
 </li>
 </ul>
 
 Problem Solving
 
 
 
 <ul>
 <li>
 Identifies and resolves operational issues and challenges that arise during the shift &amp; implements immediate solutions to minimize disruptions.
 </li>
 <li>
 Collaborates with other departments to address complex issues and find effective solutions.
 
 
 </li>
 </ul>
 
 Emergency Response Management
 
 
 
 <ul>
 <li>
 Lead emergency response efforts during shifts, effectively managing situations such as bomb threats, evacuations, medical emergencies, and other contingencies.
 </li>
 <li>
 Ensure all actions are carried out in accordance with laid-down SOPs and conduct post-incident reviews for continuous improvement.
 
 
 </li>
 </ul>
 
 Special Events And VVIP Movements
 
 
 
 <ul>
 <li>
 Support the coordination of special events, ensuring smooth execution, budgeting, and event calendar management.
 </li>
 <li>
 Assist in planning and ensuring security arrangements for VVIP movements, including liaising with relevant authorities for smooth execution.
 
 
 </li>
 </ul>
 
 Safety And Security Compliance
 
 
 
 <ul>
 <li>
 Ensures compliance with safety and security regulations and procedures during the shift &amp; conducts safety checks and responds to incidents.
 </li>
 <li>
 Coordinates with security personnel to address security concerns and maintain a safe environment.
 
 
 </li>
 </ul>
 
 Operational Efficiency
 
 
 
 <ul>
 <li>
 Optimizes resource utilization during the shift to maximize efficiency and minimize costs &amp; implements process improvements to enhance operational performance.
 </li>
 <li>
 Monitors key performance indicators (KPIs) and takes corrective actions to improve performance.
 
 
 </li>
 </ul>
 
 Stakeholder Management
 
 
 
 <ul>
 <li>
 Shift wise coordination will all regulatory agencies, airlines and ground handlers.
 
 
 </li>
 </ul>
 
 Team Leadership and Development
 
 
 
 <ul>
 <li>
 Supervise and manage the terminal operations team during shifts, ensuring high levels of employee engagement and discipline.
 </li>
 <li>
 Identify training needs of employees and ensure team members participate in all mandatory classroom training sessions.
 
 
 </li>
 </ul>
 
 Key Stakeholders - Internal
 
 
 
 Lead - Terminal Operations
 
 
 Facilities Department
 
 
 Ground Handling Supervisor
 
 
 Security Supervisor
 
 
 IT Department
 
 
 HR Department
 
 
 Finance Department
 
 
 Quality Assurance
 
 
 Customer Service
 
 
 
 Key Stakeholders - External
 
 
 
 Airlines
 
 
 MoCA,MCGM, BCAS, BOI, Customs,CISF,APHO
 
 
 Ground Handling Agencies
 
 
 Retail and Food Outlets
 
 
 Government Regulatory Bodies
 
 
 Airport Authority of India (AAI)
 
 
 Travel Agents
 
 
 Car Rental Services
 
 
 Security Agencies
 
 
 
 Qualifications
 
 
 
 Educational Qualifications:
 
 
 Bachelor's degree in Business Administration, Aviation Management, or a related field is essential.
 
 
 
 Work Experience
 
 
 
 Minimum of 5-7 years of experience in airport terminal operations, with a strong focus on managing diverse stakeholders, optimizing passenger experience, and driving operational efficiency.
</div>

Duty Terminal Manager (T1)

Duty Manager - Terminal Operations (T1)

Tata Communications

<div>
 
 About The Company
 
 
 
 Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications
 
 
 
 Job Description
 
 
 
 <ul>
 <li>
 Responsible for managing day to day network operations and maintenance for certain govt clients at Mumbai. This includes- customer change requests, incident management, problem management, CFT / OEM Interlock, and escalation support for the operations. This is an operational role, responsible for delivering results that have a direct impact on day-to-day operations and capable of instructing professional or technical staff and reviewing the quality of the work undertaken by these roles.
 
 
 </li>
 </ul>
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Create and maintain infrastructure necessary for the growth and upkeep of customer network operations to drive network efficiency and availability.
 </li>
 <li>
 Manage new enhancements/issue resolution.
 </li>
 <li>
 Proactive/Reactive fault management
 </li>
 <li>
 Incident Management: Customer Handling during the fault and ensuring subsequent updates in timely manner.
 </li>
 <li>
 Identify day to day manual activities, repeat tasks and leading the effort to automate them.
 </li>
 <li>
 </li>
 <li>
 Track and monitor the environment performance to ensure minimal interruption to customer network &amp; Data centre operations
 </li>
 <li>
 Manage network equipment maintenance and security operations for all sites.
 </li>
 <li>
 Maintain day to day O&amp;M tasks associated installation and testing of new network equipment, diagnosing, and locating troubles.
 </li>
 <li>
 Performing repair and maintenance and restoring service for optimal customer satisfaction
 </li>
 <li>
 The role may be an individual contributor or may lead a small team.
 
 
 </li>
 </ul>
 Desired Skill sets
 
 
 <ul>
 <li>
 CLS working experience
 
 
 </li>
 </ul>
 Troubleshooting experience of network, equipment and service level faults
 
 
 <ul>
 <li>
 Understanding manual testing techniques and methods to gain a better understanding of the environment and reduce false positives/negatives.
 </li>
 <li>
 Good working knowledge on Tejas &amp; DWDM devices
 </li>
 <li>
 Working knowledge of LAN, WAN and Cisco devices
 </li>
 </ul>
</div>

Assistant Manager - Global Operations Head

Adani Realty

<div>
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Manage and oversee the day-to-day operations and maintenance of facilities in Projects
 </li>
 <li>
 Develop and implement facility management policies and procedures to ensure efficient and safe operations
 </li>
 <li>
 Coordinate with vendors, contractors, and suppliers for maintenance and repair work
 </li>
 <li>
 Conduct regular inspections to identify and address maintenance issues promptly
 </li>
 <li>
 Ensure compliance with health and safety regulations and standards
 </li>
 <li>
 Manage budgets and financial plans related to facility management activities
 </li>
 <li>
 Supervise and train facility management staff to deliver high-quality services
 </li>
 <li>
 Implement sustainability initiatives to reduce the environmental impact of facilities
 </li>
 <li>
 Collaborate with other departments to support overall business objectives
 </li>
 <li>
 Provide regular reports and updates to senior management on facility management operations
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor's degree in Facility Management, Real Estate Management, Engineering, or related field
 </li>
 <li>
 Minimum of 6 years of experience in Facility Management Operations and Maintenance in the Real Estate industry
 </li>
 </ul>
</div>

Deputy Manager - Facility Management O&M

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