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operations manager / shift lead Jobs in Mumbai

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operations manager fleet it Jobs in Mumbai

operations manager fleet it

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operations manager

Anglo-Eastern

<div>
 
 
 Job Summary:
 
 
 
 The IT Vessel Operations Manager is responsible for overseeing and managing all IT systems, infrastructure, and digital assets deployed on vessels across the fleet. This role ensures seamless IT operations onboard, including network management, system integration, cybersecurity compliance, and remote support coordination, in alignment with company policies, maritime regulations, and international standards (e.g., ISO 27001, IMO guidelines).
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Oversee day-to-day IT operations and infrastructure across all vessels.
 </li>
 <li>
 Lead the deployment, configuration, and maintenance of vessel-based systems (e.g., datacenters, servers, switches, satellite comms, onboard workstations).
 </li>
 <li>
 Coordinate IT project rollouts for vessels including system upgrades, cybersecurity solutions, software installations, and hardware replacements.
 </li>
 <li>
 Ensure all vessel IT systems comply with cybersecurity frameworks (e.g., IMO 2021 Cyber Risk Management, ISO 27001).
 </li>
 <li>
 Manage remote and onsite IT support for vessel users (Masters, Chief Engineers, ETOs).
 </li>
 <li>
 Monitor VSAT, FleetBroadband, and 4G communications equipment and ensure business continuity for onboard connectivity.
 </li>
 <li>
 Liaise with vendors and service providers for support, procurement, repairs, and upgrades.
 </li>
 <li>
 Collaborate with ship management, QHSE, and compliance teams to support audits, incident investigations, and IT-related inspections.
 </li>
 <li>
 Maintain up-to-date asset inventory and documentation of vessel IT systems.
 </li>
 <li>
 Drive standardization of IT configurations and compliance with internal SOPs across the fleet.
 </li>
 <li>
 Provide regular training and guidance to vessel crew on IT use and security best practices.
 </li>
 <li>
 Review, analyze, and report on IT performance metrics across vessels.
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 Bachelor's degree in IT, Computer Science, Electronics, or related field.
 </li>
 <li>
 Minimum 5&ndash;7 years&rsquo; experience in IT operations, preferably in the maritime industry or remote/offshore environments.
 </li>
 <li>
 Strong knowledge of network protocols, VSAT, VPN, Windows Server, Active Directory, and cybersecurity principles.
 </li>
 <li>
 Experience managing datacenters or server infrastructure on vessels or remote locations.
 </li>
 <li>
 Familiar with maritime-specific applications (e.g., Jibe, ShipNet, AMOS, ShipSure, NS5, etc.).
 </li>
 <li>
 Working knowledge of satellite communication systems and remote connectivity tools.
 </li>
 <li>
 Strong problem-solving, project management, and communication skills.
 </li>
 <li>
 Willingness to travel for vessel visits, dry docks, and installations as needed.
 </li>
 </ul>
 
 
 
 
 
 Preferred Certifications:
 
 
 <ul>
 <li>
 CompTIA Network+, Security+, or similar
 </li>
 <li>
 Microsoft Certified: Azure Administrator / Modern Desktop Administrator
 </li>
 <li>
 Cisco CCNA
 </li>
 <li>
 ISO 27001 Lead Implementer/Auditor (is a plus)
 </li>
 <li>
 Familiarity with ISM Code, IMO Cyber Guidelines, or TMSA compliance
 </li>
 </ul>
 
 
</div>

Operations Manager Fleet IT

Lenovo

<div>
 We are Lenovo. We do what we say. We own what we do. We WOW our customers.
 
 
 Lenovo is a US$69 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world&rsquo;s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo&rsquo;s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).
 
 
 This transformation together with Lenovo&rsquo;s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Lead, supervise, and mentor a team of technicians responsible for network operations, data center activities, and end-user device support.
 </li>
 <li>
 Ensure all team members are properly trained on processes, technical tasks, and customer service expectations.
 </li>
 <li>
 Support the engineers for day to day BAU operations activities on DC and Network.
 </li>
 <li>
 Performance monitoring and reporting.
 </li>
 <li>
 Customer service and escalation management.
 </li>
 <li>
 Assisting the team members with Network and DC operations and issues.
 </li>
 <li>
 Strong technical background on PC, datacenter and Network fundamentals.
 </li>
 <li>
 Customer handling, Updating / Closer of Ticket in Ticketing Tool, Operating from Customer place (Onsite anywhere in India).
 </li>
 <li>
 Self-motivated, detail-oriented and organized. Professional, confident and enthusiastic team player with a flexible can-do attitude.
 </li>
 <li>
 Ability to remain calm under pressure.
 </li>
 <li>
 Ability to form networks with staff at all levels and influence effectively.
 </li>
 <li>
 Customer service focused, and able to liaise and influence staff at all levels.
 </li>
 <li>
 Excellent work ethic and the ability to thrive in a time-sensitive environment.
 </li>
 <li>
 Flexible and adaptable to fluctuating workflow levels.
 </li>
 <li>
 Excellent interpersonal, organizational, and presentation skills.
 </li>
 <li>
 Should exhibit Punctuality.
 </li>
 <li>
 Should be able to follow instructions as well as take responsibility for the actions.
 </li>
 <li>
 Acts as a mentor and share knowledge to the team members.
 </li>
 <li>
 Excellent organizational skills with the ability to priorities workload.
 </li>
 <li>
 Ensure Resource availability by proper Work force management and work plan creation.
 </li>
 <li>
 Giving suggession to higher management for smooth running / automating operation.
 
 
 </li>
 </ul>
 
 We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.
 
</div>

Operations Manager / Shift Lead

DP World

<div>
 
 Job Description
 
 
 
 Key responsibilities
 
 
 <ul>
 <li>
 Monitor the ship working operations to ensure targets and deadlines are met. Ensure berthing and Un-berthing Timelines set up are achieved.
 </li>
 <li>
 Managing day to day operations and vessel loading and discharge in adherence to targets provided.
 </li>
 <li>
 Plan and co-ordinate shifts in accordance with the terminal&rsquo;s requirements.
 </li>
 <li>
 Starts the shift by taking over from the previous Shift Manager which includes assessing the no of ships, manpower, breakdown issues etc
 </li>
 <li>
 Liaise with the maintenance department to maximise equipment availability.
 </li>
 <li>
 Manages the entire terminal and leads the workforce at all times including holidays, festivals and at night
 </li>
 <li>
 Manages emergencies including all injuries, all contrators and work related issues
 </li>
 <li>
 Allocates job responsibilities based on work and reallocates when required
 </li>
 <li>
 Liaise with rostering staff to determine the availability of labour to meet operational demands.
 </li>
 <li>
 Achievement of optimum productivity levels and reliability of service to customers.
 </li>
 <li>
 Effective monitoring to achieve set operational Goal / Target.
 </li>
 <li>
 Trend setting and analysis of operational parameters.
 </li>
 <li>
 Continually review, identify and introduce improved operating procedures and systems.
 </li>
 <li>
 Ensure correct and safe working practices in the terminal.
 
 
 </li>
 </ul>
 
 Qualifications &amp; Competencies
 
 
 
 <ul>
 <li>
 Minimum three years of supervisory experience in similar container terminal operations or ten years supervisory experience in shipping.
 </li>
 <li>
 Understanding of equipment and machinery functionality.
 </li>
 <li>
 Understanding of expenditure, revenue and costing structures.
 </li>
 <li>
 Awareness of health, safety and environmental policies and procedures.
 </li>
 <li>
 Sound customer/client relation skills.
 </li>
 <li>
 Computer literacy/keyboard skills, including an understanding of the terminal control system and planning systems.
 </li>
 <li>
 Effective communication, negotiation and conflict resolution skills.
 </li>
 <li>
 Ability to co-ordinate activities and monitor and, if necessary, modify performance of terminal supervisors.
 </li>
 <li>
 Effective planning and organisational skills.
 </li>
 </ul>
</div>

Senior Manager - Shift Operations - Ports & Terminals - Nhava Sheva

Tata Communications

<div>
 
 About The Company
 
 
 
 Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications
 
 
 
 Job Description
 
 
 
 <ul>
 <li>
 Responsible for driving network operations and maintenance in the respective areas of Network/SDWAN/Cloud &amp; security/Unified Collaboration/Mobility &amp; IoT/other domains with the objective of minimizing downtime of network infrastructure, providing quality of network, resolving network issues, and cost effectively enhancing customer experience. The role will involve- planning and implementing network improvement projects, managing network operations, network analysis, bringing in process &amp; cost level improvements. This is a tactical role which has a significant mid-term impact on the business unit
 </li>
 <li>
 s overall results.
 
 
 </li>
 </ul>
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Lead domain specific operations team to meet the uptime targets.
 </li>
 <li>
 Manage network operations and maintenance, this may include marine cables, network equipment
 </li>
 <li>
 s, facility, security operations for all sites and network.
 </li>
 <li>
 Ensure timely identification &amp; fixing of network failures, review repeat issues to ensure permanent remedial actions are taken.
 </li>
 <li>
 Lead and drive operational review meetings with vendors.
 </li>
 <li>
 Develop tactics for improving operation efficiencies while improving service levels, employee retention and operational costs.
 </li>
 <li>
 Provide direction and escalation support to 24/7 NOC team.
 </li>
 <li>
 Manage difficult customer situations
 </li>
 <li>
 respond promptly to customer needs
 </li>
 <li>
 respond to requests for service and assistance.
 </li>
 <li>
 The role will lead a large team.
 
 
 </li>
 </ul>
 Desired Skill sets
 
 
 <ul>
 <li>
 Extensive experience in operations and project implementation of network technology
 </li>
 <li>
 Customer experience management
 </li>
 <li>
 Understanding of domain and related technologies
 </li>
 </ul>
</div>

Deputy General Manager - Network Operations & Support

ORRA Fine Jewellery

<div>
 
 Brief Summary
 
 
 
 The Store Manager at ORRA Fine Jewellery is responsible for effectively managing the retail operations of the
 
 
 store, ensuring exceptional customer service, and driving sales performance. The ideal candidate should
 
 
 possess strong leadership skills, a deep understanding of market and consumer trends, and a proven track
 
 
 record in sales within the retail industry, specifically in the jewelry sector.
 
 
 
 Brief Job Description (just an indicative list and not limited to the following)
 
 
 
 <ul>
 <li>
 Retail Operations Management: Ensure smooth store operations and maintain visual merchandising
 
 
 </li>
 </ul>
 standards.
 
 
 <ul>
 <li>
 Sales Performance: Develop and implement sales strategies, track sales data, and analyze
 
 
 </li>
 </ul>
 performance to meet targets.
 
 
 <ul>
 <li>
 Customer Service: Address customer queries, collaborate with customer order and repair teams,
 
 
 </li>
 </ul>
 and provide exceptional service.
 
 
 <ul>
 <li>
 Promotions and Offers: Implement new offers and seek approvals for additional discounts.
 </li>
 <li>
 Team Management: Lead and motivate store staff, conduct interviews, and provide performance
 
 
 </li>
 </ul>
 feedback.
 
 
 
 Desired Skills
 
 
 
 <ul>
 <li>
 A minimum of 8-12 years of experience in leading sales for a retail store, preferably within the
 
 
 </li>
 </ul>
 jewelry industry.
 
 
 <ul>
 <li>
 Strong knowledge of market and consumer trends in the jewelry sector.
 </li>
 <li>
 Proven track record of achieving and exceeding sales targets.
 </li>
 <li>
 Excellent leadership and team management skills.
 </li>
 <li>
 Exceptional customer service and interpersonal skills.
 </li>
 <li>
 Strong analytical and problem-solving abilities.
 </li>
 <li>
 Flexibility to work evenings, weekends, and holidays as required.
 
 
 </li>
 </ul>
 This job is provided by Shine.com
</div>

Orra Fine Jewellery is hiring Store Manager - Mumbai, Bangalore, Hyderabad

<div>
 
 About The Company
 
 
 
 Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications
 
 
 Job Description Responsible for driving network operations and maintenance in the respective areas of OSP Network/other domains with the objective of minimizing downtime of network infrastructure, providing quality of network, resolving network issues, and cost effectively enhancing customer experience. The role will involve- planning and implementing network improvement projects, managing network operations, network analysis, bringing in process &amp; cost level improvements. This is a tactical role which has a significant mid-term impact on the business units&rsquo; overall results. Responsibilities Lead domain specific operations team to meet the uptime targets. Manage network operations and maintenance, this may include OSP cables, network equipment&rsquo;s, facility, security operations for all sites and network. Ensure timely identification &amp; fixing of network failures, review repeat issues to ensure permanent remedial actions are taken. Lead and drive operational review meetings with vendors. Develop tactics for improving operation efficiencies while improving service levels, employee retention and operational costs. Manage difficult customer situations; respond promptly to customer needs; respond to requests for service and assistance. Desired Skill sets in operations and project implementation of network technology.
</div>

Sr. Manager - Network Operations & Support

Explore 129+ Operations manager in Mumbai this November. Find roles across top companies and apply now to boost your career.

129 operations manager jobs IN Mumbai

Operations Manager Fleet IT

Operations Manager / Shift Lead

Operations Manager / Shift Lead

Senior Manager - Shift Operations - Ports & Terminals - Nhava Sheva

Deputy General Manager - Network Operations & Support

Orra Fine Jewellery is hiring Store Manager - Mumbai, Bangalore, Hyderabad

Sr. Manager - Network Operations & Support