networking managed services engineer

NTT DATA

<div>Make an impact with NTT DATA 
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion &ndash; it&rsquo;s a place where you can grow, belong and thrive.<div>
Your day at NTT DATA 
As a Networking Managed Services Engineer (L1) at NTT DATA, you'll step into an entry-level role where your primary focus will be providing managed services to ensure our clients' IT infrastructure and systems remain operational. Your day will involve proactively identifying, investigating, and resolving technical incidents and problems to support our clients effectively. 
 
You'll monitor client infrastructure and solutions, catching errors before or as soon as they occur. Your role will involve investigating first-line incidents, understanding their root causes, and following approved procedures for request fulfilment. Whether it's providing telephonic, ITSM ticket or chat support, executing maintenance activities like patching and configuration changes, or ensuring smooth shift handovers for continuous service, your efforts are all about maintaining high standards of service quality. 
 
You'll also identify opportunities for optimization, whether it's reducing common incidents or finding automation possibilities for request fulfilment, incident resolution, and process improvements. Your role may occasionally extend to supporting project work and disaster recovery functions and tests, contributing to our broader goals and ensuring we're always ahead of the curve. 
 
Throughout your journey with us, you'll ensure that incidents and requests are resolved efficiently and comprehensively, escalating when necessary. You'll also help update existing knowledge or to share valuable insights, ensuring we continuously learn and improve.</div><div> 

To thrive in this role, you need to have:<ul><li>
Basic understanding in technologies such as Pulse Secure SSL VPN, Virtual Juniper, Palo Alto, Fortinet Firewalls, Cisco Nexus switches, ASr and ISr routers, Cisco ACS, ISE, Meraki switches, and common routing protocols like BGP, OSPF, and EIGrP.</li><li>
Highly disciplined in handling of tickets on day-to-day basis. Act promptly as per defined Sop&rsquo;s.</li><li>
Try to resolve as many tickets as possible using available Knowledge articles or provided Sop&rsquo;s.</li><li>
Good understanding of using ITSM tools and ITSM processes.</li><li>
Strong planning skills, considering possible changes and circumstances.</li><li>
A strong work ethic, including the capacity to put in longer hours when necessary.</li><li>
Adaptability to changing environments.</li><li>
A client-focused approach, creating positive client experiences throughout their journey.</li><li>
The aptitude to communicate and work across different cultures and social groups.</li><li>
Excellent active listening skills, confirming understanding and seeking relevant information.</li><li>
A positive outlook and resilience under pressure.</li><li>
A bachelor&rsquo;s degree in information technology/computing or equivalent experience.</li></ul></div>
Workplace type:
Hybrid Working
About NTT DATA 
NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world&rsquo;s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&amp;D.
Equal Opportunity Employer 
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Third parties fraudulently posing as NTT DATA recruiters
NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters&mdash;whether in writing or by phone&mdash;in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.</div>

Networking Managed Services Engineer (L1)

<div>Make an impact with NTT DATA 
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion &ndash; it&rsquo;s a place where you can grow, belong and thrive.<div>
Your day at NTT DATA 
As a Networking Managed Services Engineer (L2) at NTT DATA, you'll take on a developing engineering role where your main goal is to ensure our clients' IT infrastructure and systems remain operational. You'll achieve this by proactively monitoring, identifying, investigating, and resolving technical incidents and problems. You'll work closely with our clients and internal teams to ensure that services are restored swiftly, in line with our service level agreements (SLAs). 
 
Your day will revolve around reviewing client requests and tickets, applying your technical expertise to resolve them efficiently and effectively. You'll be the go-to person for second-line support, handling incidents and requests of medium complexity. In addition to your daily tasks, you'll have opportunities to contribute to exciting project work from time to time. 
 
You'll proactively monitor work queues, execute operational tasks, and update tickets with the actions you've taken. Identifying, analysing, and logging issues before they escalate will be a key part of your role. You'll communicate with other teams and clients to provide support and ensure that changes are executed with clear risk identification and mitigation plans. 
 
As part of the shift handover process, you'll highlight key tickets and upcoming critical tasks for the next shift. When needed, you'll escalate tickets to ensure the right focus from our Centres of Excellence (CoE) and other teams. Collaborating with our automation teams, you'll work on optimizing efforts and automating routine tasks, all while coaching our Service desk and L1 teams in both technical and behavioural skills. 
 
You'll also establish monitoring for client infrastructure, leading and managing initial client escalations for operational issues. Contributing to the change management process, you'll log change requests, execute approved maintenance activities, and audit incident and request tickets for quality. Your insights will drive trend analysis reports, identifying tasks suitable for automation to reduce tickets and optimize efforts. You might also support disaster recovery functions and other related tasks as needed.</div><div> 

To thrive in this role, you need to have:<ul><li>
Proficiency in technologies such as Pulse Secure SSL VPN, Palo Alto, Fortinet, Cisco Nexus switches/routers/firewalls, and more familiarity with ticketing tools.</li><li>
At least one technical certification in the above-mentioned technologies.</li><li>
Strong planning skills, with the ability to anticipate and adapt to changing circumstances.</li><li>
Adaptability and resilience in a dynamic work environment.</li><li>
Ability to communicate and work effectively across different cultures and social groups.</li><li>
Proficiency in active listening and client-centric communication.</li><li>
A positive outlook and the ability to work well under pressure.</li><li>
A client-first attitude, always seeking to create positive client experiences.</li><li>
A bachelor's degree or equivalent qualification in IT/Computing, or equivalent work experience.</li></ul></div>
Workplace type:
On-site Working
About NTT DATA 
NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world&rsquo;s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&amp;D.
Equal Opportunity Employer 
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Third parties fraudulently posing as NTT DATA recruiters
NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters&mdash;whether in writing or by phone&mdash;in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.</div>

Ms Engineer L2

<div>Make an impact with NTT DATA 
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion &ndash; it&rsquo;s a place where you can grow, belong and thrive.<div>
Your day at NTT DATA 
As a Networking Managed Services Engineer (L2) at NTT DATA, you'll take on a developing engineering role where your main goal is to ensure our clients' IT infrastructure and systems remain operational. You'll achieve this by proactively monitoring, identifying, investigating, and resolving technical incidents and problems. You'll work closely with our clients and internal teams to ensure that services are restored swiftly, in line with our service level agreements (SLAs). 
 
Your day will revolve around reviewing client requests and tickets, applying your technical expertise to resolve them efficiently and effectively. You'll be the go-to person for second-line support, handling incidents and requests of medium complexity. In addition to your daily tasks, you'll have opportunities to contribute to exciting project work from time to time. 
 
You'll proactively monitor work queues, execute operational tasks, and update tickets with the actions you've taken. Identifying, analysing, and logging issues before they escalate will be a key part of your role. You'll communicate with other teams and clients to provide support and ensure that changes are executed with clear risk identification and mitigation plans. 
 
As part of the shift handover process, you'll highlight key tickets and upcoming critical tasks for the next shift. When needed, you'll escalate tickets to ensure the right focus from our Centres of Excellence (CoE) and other teams. Collaborating with our automation teams, you'll work on optimizing efforts and automating routine tasks, all while coaching our Service desk and L1 teams in both technical and behavioural skills. 
 
You'll also establish monitoring for client infrastructure, leading and managing initial client escalations for operational issues. Contributing to the change management process, you'll log change requests, execute approved maintenance activities, and audit incident and request tickets for quality. Your insights will drive trend analysis reports, identifying tasks suitable for automation to reduce tickets and optimize efforts. You might also support disaster recovery functions and other related tasks as needed.</div><div> 

To thrive in this role, you need to have:<ul><li>
Proficiency in technologies such as Pulse Secure SSL VPN, Palo Alto, Fortinet, Cisco Nexus switches/routers/firewalls, and more familiarity with ticketing tools.</li><li>
At least one technical certification in the above-mentioned technologies.</li><li>
Strong planning skills, with the ability to anticipate and adapt to changing circumstances.</li><li>
Adaptability and resilience in a dynamic work environment.</li><li>
Ability to communicate and work effectively across different cultures and social groups.</li><li>
Proficiency in active listening and client-centric communication.</li><li>
A positive outlook and the ability to work well under pressure.</li><li>
A client-first attitude, always seeking to create positive client experiences.</li><li>
A bachelor's degree or equivalent qualification in IT/Computing, or equivalent work experience.</li></ul></div>
Workplace type:
Hybrid Working
About NTT DATA 
NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world&rsquo;s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&amp;D.
Equal Opportunity Employer 
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Third parties fraudulently posing as NTT DATA recruiters
NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters&mdash;whether in writing or by phone&mdash;in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.</div>

MS Engineer L2

CoStrategix LTD

<div>Location: Hybrid &ndash; Cincinnati, OH or Remote
Employment Type: Full-Time or Contract-to-Hire 
Summary
CoStrategix is seeking an Azure-focused Cloud Engineer to design, build, and
operate secure, scalable cloud platforms supporting modern web and mobile
applications. You will play a key role in enabling engineering teams to deliver features
quickly and reliably while ensuring high availability, performance, and security across
environments.
This role is ideal for an engineer who enjoys owning cloud platforms end-to-end and
working closely with application, DevOps, and security teams. 
Roles and Responsibilities
 Design and implement Azure infrastructure supporting APIs, web, and mobile
backends
 Build and maintain secure, highly available environments across dev, test, and
production
 Create and manage CI/CD pipelines using GitHub Actions or Azure DevOps
 Implement infrastructure-as-code using Bicep, ARM, or Terraform
 Establish monitoring, logging, and alerting with Azure Monitor and Application
Insights
 Implement cloud security best practices (RBAC, Key Vault, Managed Identity,
networking)
 Support performance tuning, auto-scaling, and reliability for high-demand
workloads
 Participate in incident response, root-cause analysis, and operational
improvements 
Required Skills &amp; Experience
 3&ndash;7+ years of experience in cloud engineering, DevOps, or infrastructure roles
 Strong hands-on experience with Azure services, including:
o App Service, Azure SQL, Storage Accounts
o Azure Functions
o API Management
o Azure AD / Entra ID
o Networking, firewalls, and security controls
 Experience building and supporting CI/CD pipelines
 Strong understanding of cloud security, identity, and environment isolation
 Experience working closely with development teams in a delivery-focused
environment 
Highly-Desired Skills &amp; Experience
 Experience supporting .NET-based application deployments
 Familiarity with real-time or event-driven systems
 Containerization experience (Docker, Azure Container Apps, AKS)
 SQL performance tuning experience
 Background in fast-paced or startup-style environments</div>

Cloud Engineer (Azure-Focused)

MillsHill Recruitment Limited

2nd Line Service Desk Analyst - Managed Services Connectwise, M365, Windows Server, Azure, Active Directory, Networking, firewalls, switches, WAP, VPN My client is a well established yet fast growing MSP based in London that is in the market for a proven 2nd Line Service Desk Analyst ideally coming from a MSP setting. As 2nd Line Service Desk Analyst you will be a natural troubleshooter with a proven background in supporting escalated tickets. The 2nd Line Service Desk Analyst will have a broad and solid range of technical skills covering tech such as Connectwise, M365, Windows Server, Azure, Active Directory, Networking, firewalls, switches, WAP, VPN. This is a fast paced MSp environment and as such you will be comfortable working in a pressurised yet fun and dynamic environment. Along side your technical competency you will be an outstanding communicator driven by client satisfaction and top class levels of customer service. This is an office based role with occasional customer site visits across London. 2nd Line Service Desk Analyst - Managed Services Connectwise, M365, Windows Server, Azure, Active Directory, Networking, firewalls, switches, WAP, VPN Connectwise, M365, Windows Server, Azure, Active Directory, Networking, firewalls, switches, WAP, VPN Connectwise, M365, Windows Server, Azure, Active Directory, Networking, firewalls, switches, WAP, VPN MillsHill Recruitment acts as an employment business with regards to this permanent job opportunity.Regards MillsHill Recruitment Ltd

2nd Line Support Analyst - Managed Services

jobsfind.pk

Position: Business Unit Head &ndash; Network &amp; Security Department: Network Infrastructure, Cybersecurity &amp; Managed Services Location: Karachi (National Leadership Role) Reporting to: CEO Industry: ICT, Telecom, Cybersecurity, Managed Services, Cloud &amp; InfrastructuKey Responsibilities1. Business Strategy &amp; P&amp;L Ownership : Define and execute the business unit strategy for Network Infrastructure, Cybersecurity, and Managed Services.Drive P&amp;L, revenue, margins, pricing strategy, and cost optimization for the business unit.Identify new market opportunities, technology trends, and product offerings to enhance competitiveness.2. Delivery &amp; Operations Management : Oversee deployment, configuration, integration, and lifecycle management of network and security solutions.Lead Managed Services operations across NOC, SOC, monitoring, support, and SLAs.Drive service delivery excellence, uptime, response times, and customer satisfaction metrics.3. Sales Enablement &amp; Collaboration: Work closely with Sales Directors and account teams to support enterprise and carrier sales.Provide tactical support in high-value deals, RFP responses, and technical negotiations.Enable cross-selling and upselling within the customer ecosystem.4. Partnerships &amp; OEM Ecosystem Development: Lead strategic engagement with global OEMs including Palo Alto, Cisco, Trace9, SolarWinds, Kaspersky, Alcatel-Lucent, and others.Build joint go-to-market plans and manage certifications, incentives, rebates, and pipeline development.Evaluate emerging vendors and partnership opportunities to expand offerings.5. Team Leadership &amp; Development : Build and lead a high-performing multidisciplinary team across presales, delivery, SOC/NOC, and project management.Establish KPIs and performance governance frameworks.Ensure continuous upskilling and certifications in networking and cybersecurity technology stacks.6. Customer Engagement &amp; Escalation HandlingAct as senior technical authority for enterprise clients and complex deployments.Manage high-priority escalations and ensure end-to-end resolution.Strengthen long-term customer relationships through advisory and consulting-led engagement.Required Qualifications &amp; ExperienceBachelor&rsquo;s degree in Computer Science, Electrical Engineering, Telecommunications, or related field; Master&rsquo;s degree preferred.5&ndash;10+ years of experience in enterprise networking and cybersecurity, with at least 5 years in a leadership or business unit role.Hands-on expertise in:Network Infrastructure (LAN/WAN/SD-WAN)Security (Firewalls, SIEM, SOC/SOAR, Endpoint, Zero Trust, SASE)NOC/SOC operations and managed servicesProven track record of owning P&amp;L and driving business growth.Strong experience in designing and delivering complex ICT projects for large enterprises.Deep relationships with OEMs and technology partners.Excellent communication, leadership, and strategic planning skills.Job Type: Full-timePay: Rs350,000.00 - Rs700,000.00 per monthWork Location: In person

Business Unit Head – Network & Security

T-Mobile Premium Retailers

Internship Vacancy &ndash; Sprint TechnologiesCompany: Sprint Technologies Internship Duration: 6 Months Stipend: ₹3,000 / month Working Days: Monday to Saturday Working Hours: 10:00 AM &ndash; 06:00 PM Location: On-site (Bally, Howrah)Location: Ariahant Apartments, 71, Bireshwar Chatterjee Street, Opposite Jain Mandir, Bally, Howrah-711201 (WB)About the CompanySprint Technologies (Est. 2021) is an IT solutions and digital services company providing website development, digital marketing, IT infrastructure &amp; networking, cloud &amp; security solutions, software development, and managed IT services.Internship Roles AvailableIT &amp; Digital Services InternJob Description (JD)As an Intern at Sprint Technologies, you will get hands-on exposure to real-world IT and digital projects under the guidance of experienced professionals.Key Responsibilities&middot; Assist in website design &amp; development tasks (content updates, basic UI support, testing)&middot; Support digital marketing activities including SEO, social media posting, and basic analytics&middot; Help in IT infrastructure &amp; networking support (system setup, troubleshooting, documentation)&middot; Assist in cloud &amp; security related tasks (basic configurations, monitoring, learning best practices)&middot; Support software testing, documentation, and deployment activities&middot; Assist in AMC &amp; managed IT services such as client support coordination and service logs&middot; Maintain basic project documentation and reports&middot; Learn and follow company processes, security policies, and client handling practicesEligibility Criteria&middot; Students / Freshers pursuing or completed IT, Computer Science, BCA, MCA, Diploma in IT, or related fields&middot; Basic understanding of computers, networking, or digital platforms&middot; Willingness to learn and work in a professional environment&middot; Good communication and teamwork skills&middot; Commitment for the full 6-month internship periodWhat You Will Gain&middot; Practical exposure to live IT &amp; digital projects&middot; Industry-relevant skills and hands-on learning&middot; Internship Certificate upon successful completion&middot; Opportunity for future employment based on performance&middot; Professional work environment and mentorshipHow to ApplyInterested candidates may send their resume to: info@sprinttechindia.com +91-9830057856Job Type: Internship Contract length: 6 monthsPay: ₹3,000.00 per monthAbility to commute/relocate:<ul><li>Bally, West Bengal (Howrah District): Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>Do you have your own laptop to use during the internship?</li></ul>(Yes / No) If yes, please mention the OS (Windows / Linux / Mac).<ul><li>Are you available for immediate joining if selected?</li></ul>(Yes / No)<ul><li>Which area are you most interested in learning during this internship?</li></ul>(Select one or more, mention briefly)1)Website Development2)Digital Marketing &amp; SEO3)IT Infrastructure &amp; Networking4) Cloud &amp; SecurityWork Location: In person

IT & Digital Services Intern

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