od effectiveness intern 6 months

PepsiCo

<div>
 
 Overview
 
 
 
 As the Customer/Distributor Management Leader, He/she will ensure that exceptional operational services are provided, by his/her organization, to sales associates across multiple teams and markets. These services include support of Customer and Distributor Management reporting. Responsible to train and, lead their delivery team. Continuously identify opportunities and implementing processes to improve quality and timeliness of team output.
 
 
 
 Responsibilities
 
 
 
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 Provide support to PepsiCo Sales team, KAMs, and Distributors, enabling achievement of critical customer initiatives and KPIs including monthly sales targets, on time delivery, fill rate, returns/deductions, supporting major retailers. Review and validate customer claims and deductions.
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 Review distributor and customer dashboards (Claims data, incentives, D&amp;A)
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 Complete weekly analysis and reporting of fill rate against customer order (95% standard) to ID root causes
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 Drive and supporting continuous process improvement and standardization in order to increase efficiency
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 Report performance on Customer/Distributor Management order to Markets/Cluster to the Capability and Sales Lead
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 Participate in regular operational review calls with Business Partners and Business Leaders
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 Work with other capability leaders within GBS and sector to deliver end-to-end order management solutions for business partner while advancing and harmonizing capability for future
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 Serve on functional and cross-functional teams and have the skills to consult with team members as to the Sales impact and advise them on a prudent course of action
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 Discuss team performance with management and make recommendations for team development and succession planning
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 Maintain relationship with client and key business stakeholders
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 Manage team&rsquo;s scope, workload and ad hoc requests
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 Act as a point of contact for and BU sales teams and multi-function business leaders
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 Ongoing training of team members
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 Identify and resolve recurring performance problems and improvement opportunities
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 Train, coach, and direct both the own team and members of other capability teams to insure continuous improvement in processes and functions
 
 
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 Qualifications
 
 
 
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 Minimum 3 years of experience in Sales/Sales Operations/Supply Chain/Logistics
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 Previous experience as a people leader and direct people management is a must
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 3-5 years of previous experience as planner, logistics specialist or customer account specialist preferred including the usage of relevant tools and software packages. Knowledge on cloud-based data analytics platforms
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 Bachelor&rsquo;s degree in a relevant discipline
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 Ability to provide superior customer service
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 Best-in-class time management skills, ability to multitask, set priorities, and plan
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 Strong use of influencing skills to gain alignment
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 SAP &amp; PBI basic knowledge
 
 
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 Differentiating Competencies Required
 
 
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 Towering strength in O2C processes, ways of working, and systems
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 Strong reporting analytical skills
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 Leans Six Sigma &amp; Process Improvement awareness
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 Excellent communication skills (English); consistently communicates using appropriate methods for situation and audience in clear, concise and professional manner
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 Be flexible, organized and able to handle competing priorities
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 Organization effectiveness
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 </ul>
</div>

Order Management Analyst

Quantum World Technologies Inc.

<div>
 
 Role: Oracle Fusion HCM Technical
 
 
 Location: Cairo, Egypt
 
 
 Mode: Onsite
 
 
 Type: Contract
 
 
 
 
 
 Skillset Required:
 
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 6+ year experience in Oracle Fusion HCM Technical
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 Strong technical experience in Fusion HCM BIP reports, HDL and UCM
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 Good knowledge in creating and consuming SOAP/REST Webservices using JSON, XML.
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 Good knowledge in VBCS, PCS and OIC for PaaS development
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 </ul>
 
 
</div>

Oracle Specialist

<div>
 <ul>
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 6+ year experience in Oracle Fusion HCM Technical
 </li>
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 Strong technical experience in Fusion HCM BIP reports, HDL and UCM
 </li>
 <li>
 Good knowledge in creating and consuming SOAP/REST Webservices using JSON, XML.
 </li>
 <li>
 Good knowledge in VBCS, PCS and OIC for PaaS development
 </li>
 </ul>
 
 
</div>

Oracle SaaS HCM Technical

Wadi Degla Clubs Company S.A.E.

<div>
 
 Main job duties and responsibilities:
 
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 Follow Up Release strategies with all stakeholders (Sports, Operations, Gym, HSE, Medical, SC &amp; CT).
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 Ensure All Sector's PRs successfully completed and align with all stakeholders (Sports, Operations, Gym, HSE, Medical, SC &amp; CT).
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 Managing between APP Planning Team and all stakeholders (Sports, Operations, Gym, HSE, Medical, SC &amp; CT).
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 Support handling all Operations &amp; Sports Sector issues related to the supply chain as Issue purchase requests and create &ldquo;Reservation&rdquo; on SAP to make sure that all needed items have been delivered to their specific department.
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 Assist in getting prices and necessary material codes for all requested items for all stakeholders (Sports, Operations, Gym, HSE, Medical, SC &amp; CT).
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 Coordinate the reporting calendar in compliance with report deadlines.
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 Prepare all aspects of financial reports and all other required ad hoc statements including data gathering and consolidation.
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 Coordinate the reporting calendar in compliance with report deadlines.
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 Assist in guiding Operations &amp; Sports sector to accurate budgeting and expenses.
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 Assist in controlling expenses as per yearly budget plan.
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 Assist in guiding Operations &amp; Sports sector to accurate APP budgeting.
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 Assist in controlling expenses as per yearly APP budget plan.
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 Perform any additional tasks that might be necessary for easier workflow, within the mainframe of the job&rsquo;s specialty.
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 </ol>
 
 
 
 
 Job requirements: Educational background and previous experience:
 
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 Bachelor&rsquo;s degree Preferred major in Finance or Accounting.
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 Minimum 2 years of experience in the same field.
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 Knowledge and Functional Skills:
 
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 Proficient user of MS office.
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 High analytical and reporting skills.
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 Communication skills.
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 </ol>
</div>

Operations & Sports Financial Support Specialist

QNB Egypt

<div>
 
 About the job
 
 
 
 
 
 
 Job Summary:
 
 
 
 
 
 
 Act as a primary contact point for QNB clients/nonclients. Answer incoming calls received, respond to inquiries, manage complaints, identify significant customer service problems, and provide general information.
 
 
 
 
 
 
 Duties &amp; Responsibilities:
 
 
 
 
 
 
 1.Handle all customer inquiries &amp; requests.
 
 
 2. Identify and escalate issues to Team Leader
 
 
 3. Provide product and service information to clients. Cross sell products and services to clients &amp; nonclients according to Contact Center processes and set the needed appointments with concerned Network.
 
 
 4. Document all call information on the relevant systems.
 
 
 5. Send all customer inquiries, requests, appointments, &amp; referrals to the network &amp; related head office departments.
 
 
 6. Determine customers&rsquo; needs and achieve customer satisfaction.
 
 
 7. Answer &amp; process clients&rsquo; inquiries, requests &amp; complaints received according to Contact Center processes.
 
 
 8. Suggest ideas to enhance the service level offered to the clients.
 
 
 9. Handle campaigns if availability of queuing needs, for example (covering shortage, crisis, huge campaign, etc&hellip;.).
 
 
 10. Replace the Customer Service Team Leader in case of unavailability.
 
 
 11. Assist the Customer Service Team Leader in providing guidance &amp; advice to the team members.
 
 
 12. Ensure the correct functioning and implementation of the Permanent Supervision, Compliance and Money Laundering, Operational Risk, and Workplace Success Guidelines whenever and wherever possible.
 
 
 13. Adhere to QNB policies &amp; procedures in order to guarantee that QNB business is conducted in compliance with Local Laws, Internal Rules &amp; Regulations, as well as International Standards.
 
 
 
 
 
 
 Education
 
 :
 
 
 
 
 
 Bachelor&rsquo;s Degree in marketing, Business Administration or Commerce
 
 
 
 
 
 
 Experience:
 
 
 
 
 
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 0-2 years of experience in the related field .
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 </ul>
 
 
 
 
 
 Skills:
 
 
 
 
 
 <ul>
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 Handling Skills and Customer Oriented Attitude
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 Excellent Interpersonal &amp; selling skills
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 High communication skills, especially verbal
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 Ability to work under pressure &amp; shifts basis
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 Good knowledge of computer and telephony Environment
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 Fluency in Arabic and English written/spoken
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 </ul>
 
 
</div>

Outsource - Sales & Call Center Representative

Explore 5+ Od effectiveness intern 6 months in Cairo this April. Find roles across top companies and apply now to boost your career.

5 od effectiveness intern 6 months jobs In Cairo

Order Management Analyst

Oracle Specialist

Oracle SaaS HCM Technical

Operations & Sports Financial Support Specialist

Outsource - Sales & Call Center Representative