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CBRE

<div>
 Istanbul - Istanbul - Turkey
 
 
 
 About The Role
 
 
 
 
 As a CBRE Receptionist, you will provide administrative tasks to a department or office. This includes greeting visitors, answering calls, setting up meeting rooms, and other duties.
 
 
 This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building.
 
 
 
 What You&rsquo;ll Do
 
 
 
 
 <ul>
 <li>
 Receive and direct incoming calls to appropriate personnel and voicemail.
 </li>
 <li>
 Greet clients, applicants, and visitors upon arrival. Issue visitor passes and parking validations and follow security protocols.
 </li>
 <li>
 Schedule and prepare meeting and conference rooms. This includes room setup, placing catering orders, and securing technological equipment. Request building and housekeeping services as needed.
 </li>
 <li>
 Perform general clerical duties including distributing office faxes and packages and ordering office supplies.
 </li>
 <li>
 Track incoming and outgoing packages, mail, and freight. Arrange messenger service as needed. Arrange hospitality services for guests such as transportation, tickets, reservations, etc.
 </li>
 <li>
 Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.
 </li>
 <li>
 Impact through clearly defined duties, methods, and tasks are described in detail.
 </li>
 <li>
 Deliver own output by following defined procedures and processes under close supervision and guidance.
 
 
 </li>
 </ul>
 
 What You&rsquo;ll Need:
 
 
 
 
 <ul>
 <li>
 High School Diploma or GED with up to 2 years of job-related experience.
 </li>
 <li>
 Ability to follow basic work routines and standards in the application of work.
 </li>
 <li>
 Communication skills to exchange straightforward information.
 </li>
 <li>
 Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
 </li>
 <li>
 Strong organizational skills with an inquisitive mindset.
 </li>
 <li>
 Basic math skills. Ability to calculate simple figures such as percentages, discounts, and markups.
 
 
 </li>
 </ul>
 
 Service line:
 
 GWS Segment
</div>

Receptionist

Accor

<div>Company Description 
The Grand Tarabya Managed by Accor
As soon as you step inside The Grand Tarabya Managed by Accor, which holds a very special place in Istanbul's history, you will feel the charm of a 100-years-old past, the highest architectural and aesthetic standards, and the splendor inspired by the sparkle of the Bosphorus. From the 4.500 square meter spa area to the panoramic Bosphorus view of 29 residences and 248 rooms, from the magnificent 1.280 square meter ballroom to the restaurants and bars offering an unforgettable gastronomic adventure, The Grand Tarabya Managed by Accor, combines care, elegance, and comfort in every detail. With its doors opening to the Bosphorus, The Grand Tarabya Managed by Accor, will forever hold its place in your memory. 
Job Description 
We are seeking a friendly and professional Receptionist to join our team in Istanbul, T&uuml;rkiye. As the first point of contact for our guests, you will play a crucial role in creating a welcoming atmosphere and ensuring a positive experience for everyone who enters our establishment.<ul><li>
Greet and welcome guests in a warm and professional manner</li><li>
Handle check-ins and check-outs efficiently, ensuring all bills are accurate</li><li>
Answer phone calls, respond to emails, and manage guest inquiries and requests</li><li>
Provide information about local attractions, restaurants, and events to enhance guest experiences</li><li>
Coordinate with other departments to fulfill guest needs and resolve any issues</li><li>
Manage reservations and assist with overbooking situations when necessary</li><li>
Process payments and handle cash transactions accurately</li><li>
Maintain a clean and organized reception area</li><li>
Assist with administrative tasks such as filing, data entry, and report generation</li><li>
Ensure compliance with safety and security procedures</li></ul> 

Qualifications 
<ul><li>
Excellent communication skills in English; proficiency in Turkish and additional languages is highly valuable</li><li>
Strong customer service orientation with a friendly and professional demeanor</li><li>
Previous experience in hospitality or a similar customer-facing role is preferred but not mandatory</li><li>
Proficiency in Microsoft Office Suite and ability to learn hotel management software quickly</li><li>
Experience with Opera PMS is an advantage</li><li>
Exceptional organizational skills with the ability to multitask and prioritize effectively</li><li>
Problem-solving skills and the ability to remain calm under pressure</li><li>
Flexibility to work in shifts, including weekends and holidays if required</li><li>
Basic math skills for handling financial transactions</li><li>
Excellent phone etiquette and professional appearance</li><li>
Ability to work collaboratively in a team environment</li><li>
Knowledge of the hospitality industry and local area is a plus</li></ul></div>

Marriott International

<div>Additional Information 
Job Number25134796 
Job CategoryAdministrative 
LocationJW Marriott Istanbul Bosphorus, Kemankes Karamustafa Pasa, Istanbul, T&uuml;rkiye, T&uuml;rkiye, 34425 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Transmit information or documents using a computer, mail, or facsimile machine. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Handle incoming and outgoing mail, including date stamping and distributing incoming mail. Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc. Compile, copy, sort, and file records of office activities, business transactions, and other activities. Enter and locate work-related information using computers and/or point of sale systems. 
Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests&rsquo; service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. 
<div>
</div><div>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Fersol

<div>
 
 
 Our client
 
 - International Trading company
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 
 Document Control:
 
 Manages all incoming/outgoing documents, including CEO approvals, PoAs, and contract tracking. Ensures compliance with document flow procedures and provides support to employees.
 </li>
 <li>
 
 Protocol &amp; Event Coordination:
 
 Handles visa applications, organizes internal events, and supports participation in external events. Maintains partner database.
 </li>
 <li>
 
 Administrative Support:
 
 Manages phone calls, provides receptionist coverage, supports safety initiatives, assists employees with administrative inquiries, manages internal communications, and handles office supplies procurement.
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 Completed degree.
 </li>
 <li>
 Relevant experience on the similar position.
 </li>
 <li>
 MS Office - advanced.
 </li>
 <li>
 Languages:
 
 English, Turkish
 
 - advanced
 </li>
 </ul>
 
 
</div>

Secretary

CBRE Global Workplace Solutions (GWS)

<div>
 
 
 
 Location : European Side / &Idot;stanbul , Fixed Term 6 months
 
 
 
 <ul>
 <li>
 Represent Client in a professional manner.
 </li>
 <li>
 A capability to direct staff and visitors as needed (in local language as well as in English). Staff will be required to maintain a general knowledge of meeting room locations and keep up to date with planned meetings/events on-site.
 </li>
 <li>
 Greet/Sign-in visitors, Client End Users and vendors at front desk following Global Security procedures.
 </li>
 <li>
 Issue visitor's and Client Employee temporary badges for the various reasons (New comers, defect etc) and grant access level as per direction from Client.
 </li>
 <li>
 Collect temporary badges from visitors and Client End Users departing the Facility through the visitor lobby.
 </li>
 <li>
 Monitor lobby traffic ensuring proper display of security ID's and verify approval for photo/video shoot. If they do not have approval, refer them to submit a request via the Global Communication Guidelines.
 </li>
 <li>
 Compile and analyze lobby traffic metrics with categories of visitor and Client Employee.
 </li>
 <li>
 Accept and process courier deliveries and miscellaneous distribution through emails to Client End Users.
 </li>
 <li>
 Manage the needs and goods such as Guest Wireless voucher process if appropriate or video adaptors for example as well as compiling and analyzing metrics.
 </li>
 <li>
 Coordinate all Client's walk-in customer issues following established guidelines.
 </li>
 <li>
 First Responders in case of emergency situations, including alerting the Global Security Operations Center.
 </li>
 </ul>
</div>

ibis, ibis Styles, ibis budget

<div>
 
 Company Description
 
 
 
 "Why work for Accor?
 
 
 We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.
 
 
 By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
 
 
 Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
 
 
 
 Job Description
 
 
 
 <ul>
 <li>
 Answering phones and giving guests all information about the hotel.
 </li>
 <li>
 Making reservations, welcoming guests to the hotel, opening accounts and entering the customer's expenses into these accounts.
 </li>
 <li>
 To convey all kinds of information about the guests' needs and the duration of their stay at the hotel to other departments in the hotel (Housekeeping, Food &amp; Beverage).
 </li>
 <li>
 To collect guest invoices and give them to the Manager at the end of the day along with accounting and statistical information.
 </li>
 <li>
 Dealing with reservations and information requests made to the hotel by e-mail, fax or telephone, and recording all confirmed reservations in the computer system.
 </li>
 <li>
 Reporting to the FO Manager.
 </li>
 <li>
 Checks unpaid debts and follows up on them.
 </li>
 <li>
 Optimizes the hotel's average room rate and the hotel's occupancy rate.
 </li>
 <li>
 Checks your cash register.
 </li>
 <li>
 Issues guest invoices and collects these invoices.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Able to communicate in written and spoken English.
 </li>
 <li>
 Successful problem solving skills.
 </li>
 <li>
 No military obligation for male candidates.
 </li>
 <li>
 Must be able to handle a multitude of tasks in an intense, ever-changing environment.
 </li>
 <li>
 Prior experience working with Opera or a related system.
 </li>
 <li>
 Computer literate in Microsoft Window applications an asset.
 </li>
 <li>
 Ability to work well under pressure in a fast paced environment.
 </li>
 <li>
 Ability to work cohesively with fellow colleagues as part of a team.
 </li>
 <li>
 Able to work shift in terms of working hours.
 </li>
 <li>
 Must have the ability to handle cash effectively and accurately.
 </li>
 </ul>
</div>

Soho House & Co

<div>
 We are looking for
 
 "Front Office Receptionist"
 
 with the qualifications below:
 
 
 <ul>
 <li>
 A complete understanding and ability to provide the service delivery expected by guests and Soho House members
 </li>
 <li>
 Ability to work well under the pressure of coordinating many requests at any given time
 </li>
 <li>
 Being approachable and reliable
 </li>
 <li>
 Ability to be flexible as the job changes
 </li>
 <li>
 Ability to work flexible hours, including weekends, holidays if necessary
 </li>
 <li>
 Knowledge of Opera PMS System
 </li>
 <li>
 Spoken and written fluency in English and in Turkish
 
 
 </li>
 </ul>
 
 Job Description
 
 
 
 <ul>
 <li>
 Responsibility for the care of hotel guests throughout their visit
 </li>
 <li>
 To use own initiative and to personally take any action appropriate to deliver a first class service
 </li>
 <li>
 Responsibility for check-in, concierge duties and check-out
 </li>
 <li>
 To meet, greet and bid farewell to all guests &ndash; with a smile and making eye contact
 </li>
 <li>
 To escort guests to their room whenever possible and taking their luggage
 </li>
 <li>
 Take responsibility for the presentation of the front of house
 </li>
 <li>
 Fully understand and operate the telephone systems
 </li>
 <li>
 Fully understand and operate the hotel property management system
 </li>
 <li>
 Assist Reservation Team with hotel enquiries and reservations
 </li>
 <li>
 Ensure good communication with all departments with guest&rsquo;s special requests and feedback whether good or bad
 </li>
 <li>
 To be fully familiar with the hotel layout
 </li>
 <li>
 Accountable for the Reception cash handling issues
 </li>
 <li>
 To have a basic knowledge of the surrounding area in order to assist guests with their queries
 </li>
 <li>
 To have a good product knowledge in order to increase sales whenever possible
 </li>
 <li>
 To fully understand the bedrooms layout as well as their features and equipments
 </li>
 </ul>
</div>

Front Desk Receptionist - Soho House Istanbul

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Front Desk Receptionist - Soho House Istanbul