social media specialist Jobs in Abu Dhabi

social media specialist

account support representative Jobs in Abu Dhabi

account support representative

automation principal specialist (infrastructure projects) Jobs in Abu Dhabi

automation principal specialist (infrastructure projects)

digital marketing specialist Jobs in Abu Dhabi

digital marketing specialist

operations coordinator

onboarding specialist

Al Etihad Payments

<div>
 
 
 |Technical Support Specialist &ndash; Open Finance
 
 
 
 Al Etihad Payments empowers employees to work in an environment that best promotes their productivity and well-being, while providing high-quality workplace and fantastic professional experience.
 
 
 
 
 
 
 
 
 
 |Get to Know Us
 
 
 
 Al Etihad Payments is the UAE&rsquo;s designated retail payments entity, dedicated to developing and operating world-class infrastructure, standards, and solutions for the UAE Economy. Al Etihad Payments is a subsidiary of the Central Bank of the UAE, strongly supported by the UAE Government.
 
 
 Our employees are committed to work with licensed financial institutions and other payment service providers to foster innovation and deliver excellent financial services to all in the UAE, efficiently and without friction.
 
 
 Al Etihad Payments supports the government&rsquo;s objectives of a cashless society, national digitization, and the Central Bank of the UAE objective of being a top ten central bank globally.
 
 
 
 
 
 
 |Our Culture
 
 
 
 We are a collaborative, diverse and passionate group of individuals that works as one team. We support one another, make impactful contributions to the organization, and develop and nurture meaningful connections across the payment&rsquo;s ecosyste
 
 m
 
 !
 
 
 
 
 
 
 |About the role
 
 
 
 The Customer Success Manager will act as the primary liaison between our technical teams and key external stakeholders, supporting Third Party Providers (TPPs) and Licensed Financial Institutions (LFIs) as they integrate with our Open Finance platform
 
 
 This role involves resolving integration challenges, coordinating with suppliers, and providing hands-on support to ensure a smooth onboarding experience. A strong understanding of the UAE banking ecosystem, a passion for technology, and the ability to communicate technical concepts clearly are essential for success
 
 
 
 
 
 
 |What You&rsquo;ll Do
 
 
 <ul>
 <li>
 
 Platform Understanding
 
 : Develop a deep understanding of the Open Finance platform and its underlying technologies
 </li>
 <li>
 
 Client Onboarding &amp; Integration Support
 
 : Serve as the primary point of contact for TPPs and LFIs throughout integration and post-launch, guiding them step-by-step through the Open Finance onboarding journey in alignment with their goals and timelines
 </li>
 <li>
 
 Proactive Customer Success Management
 
 : Anticipate client needs, identify potential roadblocks, and take a solutions-focused approach to ensure client satisfaction during onboarding and early adoption
 </li>
 <li>
 
 Training &amp; Enablement
 
 : Deliver client-facing training sessions, technical workshops, and platform walkthroughs to empower users and internal stakeholders with the knowledge needed to succeed
 </li>
 <li>
 
 Technical Support &amp; Issue Resolution
 
 : Respond to service desk queries, and collaborate with product, tech, and compliance teams to resolve platform-related challenges quickly and effectively
 </li>
 <li>
 
 Cross-Functional Collaboration
 
 : Work closely with technical, product and compliance teams to deliver unified client experience and resolve integration or platform-related issues effectively
 </li>
 <li>
 
 Continuous Improvement &amp; Feedback
 
 Loop: Gather and synthesize feedback from clients to drive platform enhancements, improve service delivery, and inform the product roadmap
 </li>
 <li>
 
 Documentation &amp; Resource Development: Create and maintain clear onboarding materials, user guides, FAQs, and internal handbooks to support a wide range of client profiles
 
 </li>
 </ul>
 
 
 
 
 
 |Minimum Qualificat
 
 i
 
 ons
 
 : Bachelor&rsquo;s Degree
 
 
 
 
 
 
 |Technical and Behavioral Skills
 
 
 <ul>
 <li>
 
 Experience &amp; Background
 
 : Prior experience in client onboarding, customer success, sales support, or technical support within the financial services or tech sector
 </li>
 <li>
 
 Organizational Agility
 
 : Ability to manage multiple client engagements, prioritize tasks efficiently, and work in a fast-paced, cross-functional environment
 </li>
 <li>
 
 Client-Centric Communication
 
 : Strong verbal and written English communication skills, with the ability to translate technical concepts into client-friendly language
 </li>
 <li>
 
 Technical Profic
 
 i
 
 ency
 
 : Familiarity with digital platforms, APIs, and financial technology systems is a strong plus. Ability to troubleshoot and escalate client issues effectively
 </li>
 <li>
 
 Problem-Solving Mindset
 
 : Analytical and proactive approach to resolving client challenges, with a focus on relationship-building and long-term client success
 </li>
 <li>
 
 Collaborative Attitude: Team-oriented mindset with a passion for delivering exceptional client experiences and contributing to a culture of continuous improvement
 
 </li>
 </ul>
 
 
 
 
 
 |Preferred Qualifications
 
 
 
 Preferably Bilingual (speaks English and Arabic fluently)
 
 
 
 
 
 
 |What you can expect from us
 
 
 <ul>
 <li>
 Modern work environment with level of flexibility.
 </li>
 <li>
 Dynamic and motivated team of colleagues working towards achieving UAE National Objectives.
 </li>
 <li>
 Competitive compensation package, including annual bonus and additional benefits like child educational allowance and annual flight tickets (where eligible).
 </li>
 <li>
 Comprehensive health insurance coverage.
 </li>
 </ul>
</div>

Technical Support   Specialist – Open Finance

DICETEK LLC

<div>Minimum Qualifications<ul><li>
A Bachelor&rsquo;s degree or higher in Management, Banking, Finance, or a related discipline.</li><li>
Professional certifications in Compliance, KYC/AML/CFT, Financial Crime, or Risk Management are highly preferred and considered a strong advantage.</li></ul>
 <h3 class="jobSectionHeader">Minimum Experience &amp; Qualifications</h3><ul><li>At least 5 years of experience working within a reputable international banking institution.</li><li>Minimum 5 years of hands-on experience in Onboarding, KYC, or Compliance functions, with a strong understanding of client due diligence processes.</li><li>Proven expertise in AML/KYC-related activities, particularly in applying financial institutions&rsquo; KYC requirements across various client types.</li><li>Solid knowledge of AML/KYC regulations, industry standards, and client structures&mdash;including Funds, Brokers, Loan Agencies, and Correspondent Banks.</li><li>Demonstrated ability to operate effectively within a global regulatory environment, navigating complex compliance landscapes.</li><li>Proficient in Microsoft Office applications, with strong skills in Excel, PowerPoint, and Word for reporting and documentation.</li></ul>
Highly proactive and business-oriented, with a track record of managing competing priorities, assessing risk, and delivering results under pressure.</div>

Manager, KYC & Onboarding - Wholesale / Investment Banking & Markets

FedEx

<div>Customer Support; Hub Operations; Account Creation; Basic Process Onboarding; Bookings; Inquiry; Providing Quotes; Complaint Handling; Issue Resolution; Case Management; Service Recovery; Pro-active Prevention; Claims Handling; Escalated Issue Resolution; Enquiry; Enquiries (Ad Hoc); Basic Complaint Handling; Basic Issue Resolution 
Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. For complex issues, may escalate to senior team members.
Grade: 4 
Interpersonal Skills;Written &amp; Verbal Communication Skills;Team Working Skills;Microsoft Office &amp; PC Skills;Problem Solving Skills 
FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone.
All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.<h2 class="jobSectionHeader">
Our Company</h2>
FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World&rsquo;s Most Admired Companies by &quot;Fortune&quot; magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.<h2 class="jobSectionHeader">
Our Philosophy</h2>
The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.<h2 class="jobSectionHeader">
Our Culture</h2>
Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970&rsquo;s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today&rsquo;s global marketplace.</div>

Customer Care Representative Associate- Part Time - UAE National Only

GLOBAL CAR AUTO GENERAL REPAIRING ONE PERSON COMPANY L.L.C

Who are we? CARS24 isn&rsquo;t just a name; we&rsquo;re a driving force in the pre-owned automobile industry, revolutionizing the way buyers get behind the wheel of their dream cars. From earning unicorn status in India to hitting the gas on our global expansion across the UAE and Australia, we&rsquo;re all about turning the gears of innovation. Our secret? A dream team that leads with passion and drives with purpose.Now, we&rsquo;re revving up our team in the UAE and looking for talent ready to make our journey of progress their own. Buckle up, because the current pit stop is within the Procurement function as a Dealer Onboarding - Team LeadWhat will you drive?<ul><li>Dealer Networking Pro: Manage and maintain strong relationships with up to 100 dealer accounts in the UAE market, keeping connections fresh and productive.</li><li>Tailored Lead Allocation: Get to know each dealer&rsquo;s product lineup and deliver relevant, high-quality leads in a timely manner to boost their sales potential.</li><li>Follow-Up Champion: Provide continuous follow-up and feedback on lead statuses, understanding preferences, and maintaining an open channel of communication.</li><li>Closing Support Expert: Assist dealers in closing deals efficiently, guiding them through the payment process and ensuring their experience is seamless.</li><li>Delivery Coordination Ace: Work alongside dealers to coordinate until cars are successfully delivered, ensuring customer satisfaction is at the forefront.</li><li>Performance Tracker: Monitor and report on dealer performance, identifying areas for improvement and opportunities for business growth.</li><li>Relationship Builder: Cultivate strong, long-lasting relationships by delivering top-notch support and service, becoming a trusted partner in their success.</li></ul>Who are we looking for?<ul><li>Minimum 5 years of experience in dealer relationship management</li><li>Bachelor&rsquo;s degree</li><li>Ability to work independently and juggle multiple tasks effectively.</li><li>Strong communication skills in English (ability to communicate in Malayalam and/or Arabic, and/or Hindi is a plus).</li><li>Exceptional follow-up and lead-closing skills.</li><li>Must have UAE Driving License.</li></ul>What We Offer:<ul><li>The driver&rsquo;s seat in a fast-growing company that&rsquo;s accelerating towards success.</li><li>Competitive salary based on performance that keeps you fueled up for the ride.</li><li>A dynamic, cutting-edge work environment with tools that help you shift into top gear.</li><li>A team culture that feels like a pit crew &ndash; supportive, innovative, and always aiming for the win.</li></ul>Job Type: Full-timePay: AED5,000.00 - AED6,000.00 per monthLicense/Certification:<ul><li>UAE Driving License (Required)</li></ul>

Dealer Onboarding - Team Lead

First Abu Dhabi Bank

<div>Company Description 
First Abu Dhabi Bank is an inclusive environment where each person values the experiences, perspectives, ideas and beliefs of others. We&rsquo;re in a unique position to learn from all our colleagues, combining international experience with deep cultural knowledge and local expertise. At FAB, you&rsquo;ll have the support of your team and a strong relationship with your line manager, who will trust you with responsibility and recognize your good performance. As we embrace different ways of seeing the world, listening to each other and respecting different viewpoints, we grow stronger &ndash; together. 
Job Description 
To perform duties as required in the relevant bank policies and KYC department SOPs covering KYC Review process. The candidate will perform independent reviews of KYC files at the time of client on-boarding and KYC periodic reviews The candidate will ensure that the KYC files are complete in terms of required KYC information / documentation in accordance with bank&rsquo;s policies / procedures and local regulatory expectations of the UAE Central Bank. To ensure that AML / CTF / Sanctions risks associated with the clients are appropriately identified, assessed and mitigated before a decision is taken to on board or retain bank clients and the Group CDD standards are adhered and enforced. Review/Assess/prepare all cases to be submitted to HO KYC team for review and approvals.
Handle the day to day KYC activity of reviewing KYC files and performing all required checks and controls to ensure completeness and readiness of the file for final review and approval<ul><li>
Conduct end to end KYC Due Diligence, for New to bank onboarding, trigger events or periodic reviews</li><li>
Verify account opening forms have been completed adequately and have been verified</li><li>
Conduct name screening, due diligence and adverse media matches where applicable</li><li>
Review AML and Sanctions Questionnaires, if applicable</li><li>
Conduct Customer Risk Assessment where applicable</li><li>
Ensure appropriate checks and controls within the team to ensure files are processed correctly</li><li>
Ensure compliance with UAE Central Bank regulations and FAB bank policies/ procedures related to CDD, AML/CTF, PEP &amp; Sanctions</li><li>
Ensure CDD information/documentation is complete in line with bank policies / procedures &amp; local regulatory requirements</li><li>
Escalation of risks identified during CDD reviews to the relevant stakeholders in HO KYC team and Business, where necessary and applicable</li><li>
Follow GCDD, departmental SOPs &amp; relevant checklist &amp; process notes</li><li>
Support line manager with ADHOC projects and KYC related requierments where appropriate.</li><li>
Ensure adherence to all internal policies / procedures and external regulatory requirements at all times</li><li>
Prioritization &ndash; maintain the discipline in partnership with the local business. Communicate consistency to internal and external stakeholders to ensure that the KYC cases are accepted through the approved channels and expectations are managed appropriately</li><li>
Follow defined RCSA and identify KRIs (wherever applicable)</li><li>
Perform maker checker reviews and approve files as per the DOA (files Risk rated up to Medium)</li></ul>
Relationship Management<ul><li>
Have positive working relationships with all stakeholders across business lines and supporting functions.</li><li>
Support line manager, and other teams within Risk &amp; Controls through providing timely assistance and solutions, on need basis.</li><li>
Resolve conflicts and provide effective solutions to the stakeholders where applicable.</li><li>
MI Reporting</li><li>
Ensure all departmental trackers are timely maintained.</li><li>
Generic</li><li>
Support in ADHOC &amp; administrative activities as deemed appropriate and assigned by line managers.</li></ul> 

Qualifications 
Minimum Qualification<ul><li>
Bachelor&rsquo;s degree or higher in Management, Banking, Finance, preferably with certification in Compliance, KYC/AML/CFT, Financial Crime or Risk Management</li></ul>
Minimum Experience<ul><li>
Minimum of 2-3 years of experience in a reputed Bank</li><li>
At least 1-2 years&rsquo; technical experience across various aspects of Regulatory and Financial Crime. Compliance (e.g., local and international requirements, FATCA, CRS, GDPR, AML, KYC, etc.)</li><li>
Relevant experience (Compliance/AML/KYC/Transaction Monitoring) with the understanding of Consumer Banking, and GPB KYC requirements.</li><li>
Sound Microsoft Office applications knowledge</li><li>
Pro-active and business oriented with proven ability to prioritize, manage conflicting demands and ability to assess.</li></ul></div>

Analyst- KYC & Onboarding

Property Shop Investment LLC

L&amp;D Trainer / Specialist Location: Abu Dhabi Company: Property Shop Investment (PSI)PSI is seeking a dynamic L&amp;D Trainer/Specialist to design and deliver impactful training programs that support employee development and drive a culture of continuous learning. You will collaborate with department leaders to assess training needs, develop tailored learning solutions, and measure their effectiveness.Key Responsibilities:<ul><li>Facilitate engaging training sessions (classroom, virtual, blended) including onboarding, sales, soft skills, and compliance.</li><li>Design and update training content using instructional design principles.</li><li>Conduct training needs analysis and recommend targeted solutions.</li><li>Evaluate training impact and contribute to reporting.</li><li>Promote a continuous learning culture and support LMS integration.</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s degree in HR, Education, Business, Psychology, or related field.</li><li>3+ years corporate training experience, preferably in real estate or sales.</li><li>Strong facilitation and communication skills.</li><li>Knowledge of instructional design and LMS tools.</li></ul>Note: Arabic or European candidates only.Send your CV to: austine.anzaldo@psinv.netJob Type: Full-time

Global L&D Specialist (Arabic/Russian Fluent)

EIGER MARVEL CONSULTANTS

JOB LOCATION: DUBAI IMPORTANT APPLICANT NOTICE: EIGER MARVEL HUMAN RESOURCES CONSULTANCIES LLC NEVER REQUESTS PAYMENT FROM JOB APPLICANTS. WE DO NOT USE THIRD-PARTY REPRESENTATIVES FOR HIRING OR FEE COLLECTION. EIGER MARVEL IS NOT RESPONSIBLE FOR ANY FINANCIAL LOSS FROM PAYMENTS MADE TO UNAUTHORIZED INDIVIDUALS. ALWAYS VERIFY THROUGH OUR OFFICIAL CHANNELS.Position SummaryThe Recruitment Specialist will be responsible for the full recruitment lifecycle, from identifying staffing needs to onboarding new employees. This role requires a proactive and strategic individual who can attract, screen, and select qualified candidates efficiently, ensuring a positive experience for both candidates and hiring managers.Key Responsibilities<ul><li>Sourcing &amp; Screening: Actively source and recruit candidates using various channels, including online job boards (like Indeed), social media, and professional networks. Conduct initial screenings and interviews to assess skills and fit.</li><li>Candidate Management: Manage candidate communication and maintain an organized candidate pipeline within our Applicant Tracking System (ATS).</li><li>Interview Process: Coordinate and schedule interviews with hiring managers and provide feedback to candidates in a timely manner.</li><li>Offer &amp; Onboarding: Extend job offers and manage the pre-employment process, including background checks and reference verification. Assist with the initial onboarding of new hires.</li><li>Strategic Collaboration: Work closely with department heads and hiring managers to understand their specific hiring needs and develop effective recruitment strategies.</li><li>Reporting: Track and report on key recruitment metrics, such as time-to-hire and candidate source.</li></ul>Qualifications<ul><li>Experience: Minimum 2 years of experience in a recruitment or human resources role.</li><li>Skills: Proven ability to manage the full recruitment lifecycle. Strong communication, interpersonal, and negotiation skills. Proficiency with Applicant Tracking Systems (ATS) and job boards like Indeed.</li><li>Education: A bachelor's degree in Human Resources, Business Administration, or a related field is preferred.</li><li>Attributes: Highly organized, proactive, and able to manage multiple priorities in a fast-paced environment.</li></ul>What We Offer<ul><li>Competitive salary and benefits package.</li><li>Opportunities for professional growth and development.</li><li>A collaborative and supportive work environment.</li></ul>How to ApplyIf you are a talented and passionate recruitment professional looking for a new challenge, we would love to hear from you. Please submit your resume and a cover letter through Indeed.SPECIAL NOTE: At Eiger Marvel, we prioritize a fair and merit-based hiring process. We only contact applicants who meet the specific requirements for interview consideration.Our selection decisions are based solely on a candidate's qualifications, skills, and experience relevant to the role. We do not discriminate on the basis of nationality, religion, race, national origin, or any other protected characteristic.Job Types: Full-time, PermanentPay: AED2,500.00 - AED5,500.00 per monthAbility to commute/relocate:<ul><li>Sharjah: Reliably commute or planning to relocate before starting work (Required)</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>RECRUITING SPECIALIST: 2 years (Required)</li></ul>Language:<ul><li>HINDI, TAMIL, MALYALAM, SIGHALA, TAGALOG, ENGLISH (Required)</li></ul>Willingness to travel:<ul><li>100% (Required)</li></ul>

Recruitment Specialist

Explore 334+ Onboarding specialist in Abu Dhabi this September. Find roles across top companies and apply now to boost your career.